Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• At least a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Skills/competencies & Preferred Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

This Role - Director of APJ Channel Sales: As a central leadership figure, you will be steering Recorded Future’s channel sales growth across the expansive Asia-Pacific and Japan (APJ) theater. In close alignment with the VP of APJ Sales and Regional Sales Directors, you will manage our reseller and distribution channels, along with MSSPs, System Integrators, and other Service Partners. This pivotal role encompasses the orchestration of a theater-wide program, offering guidance to our team of Channel Account Managers and Services Partner Managers, and ensuring a harmonized collaboration with various internal functions. Your focus will consistently be on fortifying partner engagement and achieving our ambitious revenue goals.

What You'll do as Director of APJ Channel Sales:

• Drive Channel Sales Strategy: Spearhead strategies across APJ, focusing on reseller, distribution channels, MSSPs, and System Integrators to meet revenue targets.
• Lead & Mentor: Direct, nurture, and manage a dynamic team of channel and partner account/sales managers, encouraging a culture of excellence and collaboration.
• Program Implementation: Architect and deploy a theater-wide channel sales program, ensuring consistency and proactive strategies across various territories.
• Strengthen Internal Collaboration: Forge strong relationships with marketing, engineering, and enablement teams to amplify partner engagement and alignment towards revenue targets.
• Enhance Partner Relations: Develop and sustain executive-level relationships with key partners, ensuring a productive and lasting partnership.
• Data-Driven Insights: Analyze market trends, partner feedback, and sales data to refine and iterate on our channel strategy for sustained growth.

What you'll bring to the Director of APJ Channel Sales role:

• Tenure: At least 8+ years of experience in channel sales or related roles, with prior experience in leadership positions.
• Market Acumen: Profound understanding of the APJ market dynamics, cultural variances, and partner ecosystems.
• Results-Oriented: Demonstrated ability to achieve sales targets and KPIs consistently.
• Team Development: Proven experience in hiring, mentoring, and nurturing teams, fostering both individual and collective growth.
• Strategic Approach: Exceptional ability to architect and execute sales strategies, with a keen eye on ROI and long-term partnerships.
• Industry Knowledge: A solid grasp of the cybersecurity landscape and the challenges and opportunities within the APJ region.
• Tools Proficiency: Familiarity with tools like Salesforce for reporting and data analysis.

What you will gain:

• Growth Opportunity: Dive deep into a rapidly scaling sales organization where your leadership will make a profound impact.
• Voice in Strategy: Be an essential member of the sales leadership, where your insights and strategies will shape the company's growth phase.
• Skill Enhancement: Improve upon your leadership, strategy-building, and market insights in one of the most dynamic markets globally.
• Team Spirit: Immerse yourself in a passionate team and a mission-driven company dedicated to ensuring the best for our customers.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Highly customer service-oriented person who loves to talk to people.
• Passion for the product we sell (i.e.Yoga/Fitness) and ability to understand and clearly communicate the different products/programs we offer to clients.
• Must be customer-focused and deliver the company’s high level of customer service at all times in a professional, courteous, sensitive, and friendly manner.
• Actively involved in achieving sales targets.
• Must be determined, motivated, ambitious, confident, and relentless in the pursuit of sales.
• Dynamic individuals without sales experience are welcome to apply as intensive training and career development will be provided.
• Ensure that the monthly membership sales target is met.

Jobs Requirement:

• Minimum 1 year of experience working in a sales environment.
• Experience working in a customer service role (preferable)
• Experience working in the Health and Wellness industry (preferable)
• An attractive remuneration package will be offered to the right candidates.
• Attractive commission & benefits.
• Comprehensive On Job Training