• To prepare the hotel’s annual Front Office budget and submit to management for approval. The annual budget should include manpower requirement, operating expenses, etc. On the budget’s approval, the incumbent rolls out the plan.
• Control in area of direct responsibility, all budgetary items, overheads and operating expenses.
• To develop, implement Standard Operating Procedures within your areas of direct control.
• Ensure that all quality, service, and controls conform to established standards as set by the General Manager, as well as Pan Pacific Hotels Group (PPHG) policies and procedures.
• Supervise all operational activities to ensure maximum guest satisfaction. Ensure that all guest feedback is responded to in a timely manner.
• To efficiently manage, in conjunction with the Director of Sales, the hotel’s room inventory, with the aim of maximizing revenue and to increase yield.
• To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall and reinforce the performance to reach an acceptable level of competency.
• Assist with recruitment, counselling, and disciplinary action, monitoring of staffing levels and payroll costs.
• Show clear and measurable results in the forward development of the department. Measurement will be determined by PPHG Corporate Office on an annual basis and may be based on Guest Satisfaction, Staff Engagement, Financial results or other measurement systems as may be deemed appropriate.
• To be overall in charge of the GHA program and to ensure all associates are properly trained.
• Oversee guest programs and activities.
• Ensure regular communications and co-ordination meetings are held with relevant departments to focus on guest services, work processes and achievement of targets.
• Maintain a high standard of customer relations/customer service within specified departments.
• Obtains feedback from residents to improve quality standards of service; ensure that personalized service is extended to all residents. Reviews and monitors Trust You and Trip Advisor and utilize the residents’ feedback to improve service delivery.
• Handle guest’s complaints, inquiries and requests. Conducts preliminary investigation on guest’s complaints.
• Adhere to company credit policies to ensure all revenue expected will be received.
• Ensure all Floats and cash handling procedures are adhered to within company standards and ensure the overall protection of the company’s revenue.
• Any task as assigned by Management.

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities:

• Assist the Restaurant Manager in the hiring, training, scheduling, and supervising of restaurant staff.
• Ensure all employees adhere to company policies and procedures, including health and safety regulations.
• Assist in the development and implementation of restaurant policies and procedures, including training programs and standard operating procedures.
• Ensure that all guests receive exceptional customer service and that their needs are met in a timely and professional manner.
• Work with the Restaurant Manager to develop and execute marketing and promotional programs to drive business and increase revenue.
• Ensure that the bar operates within the budget, maximizing revenue and minimizing expenses.
• Maintain accurate records of inventory, orders, and sales, and provide regular reports to the Restaurant Manager.
• Manage daily operations of the restaurant, including opening and closing procedures, overseeing reservations, managing inventory, and ensuring cleanliness and sanitation standards are met.
• Train and supervise restaurant staff, ensuring high-quality service is delivered to all guests.
• Maintain an inventory of wines, ensuring all bottles are stored properly and rotated regularly to maintain freshness.
• Conduct regular wine tastings for staff to increase their knowledge of wine and the ability to recommend and pair wines with dishes.
• Develop and maintain relationships with wine distributors to ensure the restaurant has access to a diverse selection of wines.
• Ensure all bar equipment is functioning properly and schedule maintenance or repairs as needed.
• Stay up to date with industry trends and attend industry events and conferences to network and stay informed.

Qualifications:

• Proven experience as an Assistant Restaurant Manager, preferably with a focus on high-end dining.
• Sommelier certification or equivalent experience and expertise in wine selection and pairing.
• Excellent communication and interpersonal skills, with the ability to lead and manage a team.
• Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment.
• Knowledge of restaurant operations, including inventory management, sanitation standards, and financial reporting.
• Professional Certification in hospitality management, culinary arts, or a related field preferred.
• Experience with scheduling and labor cost management.
• Proficient in computer skills, including MS Office and restaurant POS systems
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

My client is a reputable Oil & Gas company with offices around the globe. They are hiring an experienced Finance Manager for their Singapore office. This is a newly created role in Singapore hence there is a need to set up the accounting system for Singapore office.

Reporting directly to the Head of Singapore, you will be help to prepare monthly financial statements, performing bank reconciliation, variance analysis, managing cashfolow, maintaining FA register, reviewing GST returns, monitoring inventory system, liaising with auditors and banks.

Requirements:

• Degree in Accountancy or ACCA equivalent
• Min 6 years of accounting experience with full set of experience with prior xperience in fuel oil and gas industry would be advatanges
• Prior experience in setting up accounting system from the stratch is needed

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Job Description

• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc • To assist with liaising work with parents and students on any changes to schedule
• Planning of student activities/post-exam activities and curriculum
• Ensuring smooth operation of the centre
• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realise their potential
• Teach Primary to Secondary and IB Chinese Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities or Universities of China
• Experience in Managing tuition centre
• Strong in Chinese and language Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in Mandarin

Knowledge in:

1. CPF contribution

2. GST submission

3. Recruit workers (Singaporean and Malaysian)

4. Submit employee IR8A

5. MOM online application

6. Insurance claim

7. Payroll more the 50 employees

working experience in admin for more than 5 years. Able to work independently and PC literate.

8.30 am to 6.00 pm 5.5days week

JOB SUMMARY

Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for JW Marriott Singapore South Beach. Responsible for building rates, packages and hotel sales strategy information in the hotel(s)’ inventory systems. The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities

CANDIDATE PROFILE

Education and Experience

A degree in a relevant business discipline preferred or demonstration of equivalent work experience.

CORE WORK ACTIVITIES

Executing Revenue Management Projects and Strategy

• Manages room authorizations, rates and restrictions.

• Manages function space authorizations, restrictions and rental.

• Manages rooms inventory to maximize cluster rooms revenue.

• Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue.

• Releases group rooms back into general inventory and ensures clean booking windows for customers

• Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system.

• Prepares sales strategy critique.

• Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Supports cluster selling initiatives by working with all reservation centers.

• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

• Ensures compliance and participation in company promotions and eCommerce channels

• Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS).

• Understands the working relationship between sales, reservations and property management systems.

• Participates in periodic regional reviews

• Promotes and protects brand equity.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Establishes long-range objectives and specifying the strategies and actions to achieve them.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Creates long range forecast for rooms and catering by segment and updates forecast every period.

• Creates weekly forecast for property operations and staffing purposes

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Maintains accurate reservation system information.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Assists with account diagnostics process and validates conclusions.

• Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders.

• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – for prescribed timeframes

• Prepares revenue and profit opportunity analysis.

• Manages all revenue, profit and demand data associated with rooms and function space

• Develops and/or uses analytical tools and systems to maximize revenues and profit.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

Building Successful Relationships

• Proactively develops constructive and cooperative working relationships with others, and maintains them over time.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Race promoter Singapore GP Pte Ltd is seeking a dynamic individual to fill the position of Executive, Partnership Sales for the Formula 1 Singapore Grand Prix.

You will be responsible for maintaining and building long term relationships with existing and new international Authorised Ticketing Partners. You are required to provide administrative and operational support for the team, including areas of orders processing, collection of payments, systems-related matters and fulfilment of tickets.

Key Requirements:

• Degree or diploma holder with at least one year of work experience, preferably within Travel, Hospitality, Sales or E-commerce industry
• Good interpersonal and communication skills with people across all levels and cultures, and proficient in both English and Mandarin.
• Able to work independently with minimal supervision, and take initiatives to identify potential process improvement
• Analytical and meticulous with attention to details

Applicants should include a brief cover letter, full resume, work samples and/or portfolio.
Please submit your application here by 22 Jan 2024.

Thank you for your application. Please note only shortlisted candidates will be contacted.

Key Responsibilities:

• Primarily serve individual retail customer and advise them on various personal banking and financial products and services.
• Seek opportunities to engage customers through branch banking touch points, tele-appointments, and/or outreach programs.
• Possess sound financial knowledge and provide holistic financial planning advice to customers.
• Good understanding of banking regulations and to adhere to rules and guidelines when conducting business.
• Always conduct yourself professionally and deliver service standard as prescribed by the Bank service values.
• Achieve a balanced scorecard set by the company.

The ideal candidate will possess the following:

• Diploma/ degree in any discipline
• Willingness to work on a flexible schedule that includes weekends
• Passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and Presentation skills
• Ability to explain complex information clearly and simply

Interested candidates are invited to submit your resume via APPLY NOW button or drop me an email at [email protected].

We regret that only shortlisted applicants will be notified.

Data provided is for recruitment purposes only.
Business Registration Number: 200611680D
License Number: 10C5117
EA Personal Registration Number: R22107677

Sales Representative (Part time role available)

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $3000 basic + Allowance + Attractive Commission Package

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parent and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Overview

We produce competent digital techno-scientific decisions, analyzing areas of practical growth, revenue additions, and result-oriented contributions to businesses at any point.

Key Responsibilities

1. Present, promote, and sell our company's digital marketing services.

2. Follow up with leads and acquire additional leads through outbound efforts.

3. Establish, develop, and maintain positive business and customer relationships.

4. Reach out to customer leads through cold calling.

5. Expedite the resolution of customer challenges and complaints to maximize satisfaction.

6. Achieve agreed-upon sales targets and outcomes within the schedule.

7. Coordinate sales efforts with team members and other departments.

8. Keep abreast of best practices and industry trends.

9. Continuously improve through feedback.

Job Requirements:

1. Diploma or BS/BA degree or equivalent.

2. 3+ years of proven work experience in sales or other customer-facing roles.

3. Highly motivated and target-driven with a proven track record in sales.

4. Excellent selling, communication, and negotiation skills.

5. Good organizational and time management skills.

6. Ability to create and deliver presentations tailored to the audience's needs.

Work Location: Hybrid

Basic Salary: S$2,500 – S$3,000