This position is responsible for effectively collaborating with AMT Singapore AI hub and business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for international AI project coordination and management, AI project process management and internal and external communication during AI project execution.

This role provides the candidate with opportunity to join a high performing organization within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Job Responsibilities:

• International AI project coordination and management, including schedule management, progress management, meeting arrangement, resource management, logistics management etc.
• Proactively manage the project process milestones to make sure the smooth execution of the AI projects.
• Effective communication with the AMT Singapore AI team, BU customers of global and external partners.
• Proactive collaboration with Singapore universities and professors during the AI project planning and execution.
• Provide excellent support to the AMT Singapore AI team to enable the team with better efficiency during the AI innovations and development.
• Support the AMT Singapore AI team on the professional documentation as needed by the AI projects.
• Promote a culture that reflects company’s values, and promote positive and inclusive work environment.

Job Requirements:

• Diploma or above in management or customer service.
• Excellent interpersonal skills and excellent service mindset.
• Strong customer orientation.
• Proven records of successful collaboration with teams of multiple regions on the project execution to drive productivity and growth margin improvement.
• Demonstrated track record of working in a fast-paced and dynamic environment, and handling multiple priorities simultaneously.
• Disciplined, passionate, positive and resilient.
• Working knowledge of project management tools and methodologies.
• Excellent communication skills at all levels from the shop floor to top management.

Personal characteristics of the individual:

• Strong communications skills. Must demonstrates an open, honest, and transparent communication style.
• Excellent interpersonal skills.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Disciplined and set high standards for self.
• Willingness and personal style to be a team player, willing in motivating and inspiring others.
• Impeccable ethics and integrity.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Job Responsibilities

• Coordinate the overall lobby activity.
• Supervising and coordinating the work of hotel staff, including front desk agents, housekeeping, maintenance, and other departments. Assigning duties, scheduling shifts, and providing training and guidance to team members
• Resolve any issues or complaints from guests, including handling difficult situations and making decisions to ensure guest satisfaction. Liaising with other hotel departments to address and resolve any operational issues that may arise.
• Lead the daily team briefing in the absence of Front Office Manager.
• Ensure that the logbook is maintained and updated. Report and record daily incident log for shift hand over follow up and service improvement.
• Motivate and track team members monthly up selling results
• Handling administrative duties such as preparing reports, maintaining records, and managing documentation related to guest services, staff schedules, inventory, and financial transactions.
• Implement and enforce hotel policies and procedures related to safety, emergency response, and security protocols.

Job Requirements

• Relevant work experience in the hospitality industry, including previous supervisory or management roles.
• Experience in supervising staff, delegating tasks, providing feedback, and resolving conflicts.
• Commited to delivering exceptional customer service is crucial.
• Experience in handling guest complaints and maintaining a positive guest experience.
• Flexible to work in shifts, including overnight shifts, working on weekends and Public Holidays.
• Ability to prioritize tasks, handle multiple responsibilities simultaneously, and meet deadlines is essential.
• Familiar with health and safety regulations and the ability to enforce them.

Job Title: Marketing and Operations Manager (with Coaching Responsibilities)

Location: Central Singapore

Employment Type: Full-Time

Salary Range: $3500 - $6100

About Us:
At SwimTwins Swim Academy, we are committed to providing exceptional swimming education and fostering a safe, engaging environment for all learners. We are seeking a dedicated and versatile Marketing and Operations Manager to lead our operations while also contributing to our mission by coaching swimming lessons.

Key Responsibilities:

Marketing & Operations

• Develop and implement marketing strategies to promote the swimming school and its programs.
• Manage social media platforms, digital marketing campaigns, and community outreach.
• Coordinate scheduling of classes, events, and instructor assignments.
• Oversee daily operations, including ensuring pool maintenance, compliance with safety regulations, and inventory management.
• Handle customer inquiries, feedback, and enrollment processes.

Coaching

• If required, candidate will conduct swimming lessons for students of various age groups and abilities.
• Tailor lessons to individual and group needs, fostering a positive learning experience.
• Ensure the safety of all participants by following water safety protocols.
• Track and report on students' progress to parents and guardians.

Requirements:

• Proven experience in marketing, operations, or a similar role.
• Strong organizational, communication, and leadership skills.
• Current CPR and First Aid certification.
• Ability to manage multiple priorities effectively and thrive in a dynamic environment.
• Passion for teaching swimming and working with individuals of all ages.

Preferred Skills (Not Mandatory):

• Experience coaching or teaching children, including those with special needs.
• Expereince With competitive swimming in the past
• Proficiency in creating content for social media and digital marketing campaigns.
• Familiarity with CRM tools or scheduling software.

Additional Information:

• This position requires physical activity, including being in the water for extended periods.
• We welcome applicants of all ages, genders, races, religions, marital statuses, family responsibilities, and abilities.

We are seeking an experienced General Manager to oversee daily operations at Anagen Scalp Centre. The General Manager will be responsible for managing all aspects of our centre, including staff management, customer relations, strategic planning, and overall centre performance.

Key Responsibilities:

• Operations Management: Oversee the daily operations of the centre to ensure smooth and efficient performance.
• Staff Leadership: Manage, recruit, and train staff members, setting clear objectives and performance standards.
• Customer Satisfaction: Ensure high levels of customer satisfaction through excellent service and prompt resolution of any issues.
• Financial Oversight: Manage the centre’s budget, optimize expenses, and ensure profitability.
• Strategic Planning: Collaborate with the senior management team to set goals for operational efficiency and growth.
• Marketing and Sales: Work closely with the marketing team to implement strategies that enhance customer acquisition and retention.
• Compliance and Quality Control: Ensure all health and safety regulations are followed and maintain high standards of quality control.

Requirements:

• Experience: Minimum of 5 years in a management role related to scalp care industry.
• Skills:Strong leadership and people management skills.
  Excellent communication and interpersonal skills.
  Proven ability to manage budgets and financials.
  Strong analytical and problem-solving skills.
  Proficient in Microsoft Office and business management software.
  
• Characteristics:Highly organized and detail-oriented.
  Passionate about customer service excellence.
  Ability to thrive in a fast-paced environment.
  Strategic thinker with a clear vision for the centre’s growth.
  

Benefits:

• Competitive salary and performance bonuses.
• Health insurance.
• Opportunities for professional growth and development.

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• Minimum 5 years' experience in commercial leasing
• Outstanding track record in marketing and leasing of commercial properties
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

This is a newly created role which will work on a cryptocurrency exchange project. As the exchange expands and takes a more active approach to global expansion, we are looking for a Marketing Manager to spearhead our global marketing.

Job Description

As marketing manager, your main duties will be to manage global marketing efforts for the group.

- Be responsible for all marketing efforts and create the overall marketing strategy for Bitcastle with clear objectives and measurable results.
- Manage the creation of global marketing efforts and advertising campaigns across various social media and digital platforms.
- Manage a team of marketers and ensure all KPI and KGI are met
- Develop and execute promotions and content for email and website marketing
- Use analytical tools to measure and report on the overall performance of digital marketing campaigns and advertisements.
- Leverage insights from trend and information analysis to optimize advertising spend and performance based on goals.
- Other related tasks as assigned by the company as needed.

Requirements

- Minimum 1 year experience in all aspects of digital marketing, from organic marketing channels to advertising
- Experience in strategic marketing and full life cycle marketing
- Experience in cryptocurrency web advertising or digital marketing operations
- Able to multitask and deliver results in a fast-paced environment

Preferences

- Has knowledge and interest in the world of cryptocurrency and blockchain
- Pays attention to detail and has the ability to perform work to a high standard
- Has the ability to work in a team environment, collaborate with others, and deal smoothly with a variety of stakeholders even in remote settings
- JLPT N2 and above

EVIA Real Estate is an established property developer and real estate investment manager across residential, commercial, industrial and hospitality in Asia, with a primary focus on Singapore. We are looking for a seasoned Asset Manager to manage our commercial and retail properties in Singapore.

Responsibilities

You will report to a team lead and be part of the Asset Management team. In this role, you will play a critical role in maximizing portfolio value by developing and implementing asset enhancement strategies.Your key responsibilities will include revenue management, cost control to optimize Net Property Income, and P&L accountability. You'll initiate asset enhancement projects, oversee lease negotiations, and manage tenant relationships to elevate customer satisfaction. The role also involves formulating annual budgets, reviewing policies, and contributing to cross-team projects for overall asset portfolio improvement.Depending on your experience and interest, you may have concurrent exposure to investment management and land acquisition where you will be involved in greenfield development or the acquisition/divestment of core plus or value add assets.

Qualifications

You are a proactive individual with a minimum of 5 years of experience in asset management, preferably in managing office or retail assets. Familiarity with valuation methods and experience in asset enhancement are highly valued. Candidates from investment, portfolio management, or leasing backgrounds who are interested in transitioning into full asset management are also welcome. A relevant degree in real estate, architecture or finance is expected. To excel in this role, you should be detail-oriented, able to work independently, and possess strong communication skills.

To Apply

Please submit your resume to [email protected], quoting the job title and your expected remuneration.

We regret that only successfully shortlisted applicants will be contacted.

Job Description & Requirements

Our company is acting on behalf of our client who has good fashion clothing and accessories business. They need experienced sales merchandiser with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,designing

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• One year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

The Opportunity:

We’re creating our first Finance Managerial position to bring strategic financial leadership and operational efficiency to our firm. This role reports to the Managing Director and offers the opportunity to shape the firm’s financial strategy, ensure sound financial operations, and enhance project profitability. Additionally, you will oversee certain business functions to ensure smooth business operations.

Key Responsibilities:

• Develop and implement financial strategies that align with the firm's growth objectives.
• Oversee daily financial operations, including accounts receivable, accounts payable, and project performance.
• Monitor and optimize cash flow, working capital, and credit facilities.
• Collaborate with project leads to create a financially literate and accountable culture.
• Manage cross-border financial transactions.
• Support broader administrative functions that ensure the business’s operational continuity.
• Translate financial insights into actionable recommendations for the Executive Committee and non-finance stakeholders.

Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, or a related field; CPA or CFA preferred.
• Proven track record in Managerial Accounting and/or Finance leadership roles within professional services, the built environment, or project-based businesses.
• Experience dealing with international clients and cross-border payments; familiarity with Chinese government clients is a strong bonus.
• Excellent communication skills, with the ability to explain financial concepts to non-financial professionals.
• Demonstrated ability to handle corporate governance and administrative functions related to business compliance.

Job Description & Requirements:

1. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring compliance with all company standards

2. Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Responsible for overseeing operations such as managing employees, handling customer complaints, and generating financial analysis

4. Responsible for training employees, coordinating work and schedules, and giving tasks to each employee according to their position

5. Overseeing inventory ordering of the items needed for the operations

6. Responsible for ensuring that customers are satisfied at all times.

Job Description & Requirements:

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Job Responsibilities:

• Understand and analyse the customer’s needs;
• Find the best solution and lead the architecture definition to meet the customer requirements;
• Interface with the customer, for the technical related aspects of the solution;
• Support the sales and marketing teams by providing internal and external technical pre-sales support for the solutions and services, taking the lead of the architecture aspects in strong cooperation with all the required technical and non-technical skills involved (e.g. hardware, software, security, quality, maintenance);
• Lead the Make/Team/Buy decision process and support the partner & subcontractor choice throughout the capture & delivery activities;
• Be in charge of the executive and technical documentation for tenders and support handover to projects (including but not limited to design documentation);
• Support when needed the teams responsible for the implementation and testing of the solution by providing technical expertise on various aspects of the solution under development, ensuring the design and development goals until the final phases of the bid/project.

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, or a related field.
• Experience with Thales HSM or similar cryptographic solutions.
• Strong understanding of cryptographic algorithms and protocols.
• Familiarity with compliance standards (e.g., PCI-DSS, GDPR).
• Excellent problem-solving skills and attention to detail.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

About Us: We are a fast-growing health supplement company dedicated to promoting wellness and healthy lifestyles. Our innovative product line is designed to meet the diverse needs of our customers, from daily nutrition to specialized health goals.

Job Overview: We are seeking a dynamic and motivated Sales Executive to join our team and drive the growth of our health supplement products. The ideal candidate will have a passion for health and wellness, a proven track record in sales, and excellent interpersonal skills. As a Sales Executive, you will be responsible for building strong customer relationships, achieving sales targets, and representing our brand with enthusiasm and professionalism.

Key Responsibilities:

· Develop and execute sales strategies to achieve sales targets

· Build and maintain strong relationships with existing and potential customers, including retail partners, healthcare professionals, and individual clients.

· Organize and conduct product demonstrations/presentations to distributor/ partner

· Monitor market trends, customer feedback, and competitor activities to identify opportunities for growth.

· Collaborate with the marketing team to implement promotional campaigns and strategies.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

· Monitor and analyze sales performance metrics to refine strategies and achieve goals.

· Provide regular feedback to management regarding customer needs, competitor activities, and market trends.

· Prepare regular sales reports and updates for management.

Qualifications:

· Proven experience in sales, preferably in the health supplement, pharmaceutical, or FMCG industries.

· Strong communication, negotiation, and interpersonal skills.

· Passion for health, wellness, and nutrition.

· Ability to work independently and as part of a team.

· Excellent organizational and time-management skills.

· Diploma in business, marketing, nutrition, or a related field is preferred but not compulsory

What We Offer:

· Competitive salary and commission structure.

· Opportunities for career growth and professional development.

· Comprehensive training and support.

· Employee benefits such as employee discounts

· A positive and collaborative work environment.

Key Responsibilities:

• Achieve revenue and margin goals by aligning client needs with the company's solutions and offerings.
• Take full ownership of client relationships throughout the buying cycle, ensuring satisfaction and managing commercial agreements.
• Conduct market research to identify target market requirements and key business drivers.
• Proactively seek and explore new business opportunities to expand the client base.

Requirements:

• Proficiency in both English and Japanese (spoken and written) to engage with Japanese-speaking clients and stakeholders.
• A Diploma or Bachelor's degree in Business Administration, or equivalent experience.
• A minimum of 3 years in IT-related sales and 5 years of overall sales experience.
• Strong reporting skills for effective communication with management.
• A positive and proactive attitude to foster relationships with various stakeholders.
• Proven ability in sales pipeline management.

If you are passionate about sales and eager to be part of a dynamic and growing company, we encourage you to apply!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

we are looking for passionate talents to man a pop up retail booth with details below:

• date: 13th - 19th Jan
• location: Orchard area
• daily working time: 11am - 9pm
• job scope: daily opening and closing, promote sales, cashier, inventory check. product and operation training will be provided

we offer two options:

• full week commitment: 900 / week base pay + completion bonus + sales commission
• day commitment: 100 - 120 / day dependent on experience level

requirements:

• no experience required, prior retail sales / promoter, shop manager related work experiences are added advantage.
• students are welcome to apply

Duration: 6 months

Salary: Up to $4.5K

Job Scope:

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.
• Schedule appointments for the direct sales team to meet with prospective clients.
• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.
• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.
• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.
• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Job Requirements:

• Min. Diploma in any field
• Min. 2-3 years relevant experience in telemarketing/ inside sales

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of the IT Products Solution and Services.
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.
• Any other ad hoc duties assigned by the supervisors.

Job Requirement

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Reporting to the Senior Sales Manager, the incumbent will be responsible for the sales activities in North & South Asia (excluding China & Hong Kong).

Responsibilities:

• Manage the sales of direct account and distributor account to ensure consistent growth in sales revenues, meet and exceed all sales targets assigned to the regions
• Follow and ensure smooth introduction of new project & new product including sample delivery, customer meeting, etc.
• Identify new opportunities, develop and implement sales development plan to ensure good quality project pipelines consistently
• Collaborate with Product Line team, internal planning team, and distributors to ensure successful project win and smooth delivery & shipment
• Ensure accurate project & sales forecast

Requirements:

• Bachelor Degree in Science/ Engineering or related disciplines
• Minimum 5 years of relevant experience in sales, sales account management, or component distributor management experience in B2B market
• At least 2 years gained from sizeable organizations or MNCs is preferred
• Solid exposure in FMCG, consumer electronics market and/or battery industry is highly preferred
• Strong business acumen, strategic thinking and financial sense
• Good presentation, communication and influencing skills
• Target-oriented, passionate and able to work independently
• Hands-on and willing to follow through the entire sales process including sales administration
• Hands on computer skills such as MS Windows, Excel, PowerPoint applications
• Good command of both written and spoken English & Mandarin as liaison with China counterparts is required
• Candidates who can communicate in a 3rd language preferably Korean or Japanese language or have experience in managing Korea or Japan industrial markets will have an added advantage
• Occasion travel to Asian countries is required

We offer attractive salary, fringe benefits and long-term career development opportunities to the right candidate. Interested parties, please click "Apply" and upload your full resume (include current and expected remuneration package).

We are an equal opportunity employer. The information you provide will be treated in strict confidence and used for recruitment purpose only. You may visit us at www.gpbatteries.com and www.gpet.com for more information.

We regret to inform that only short-listed candidates will be notified.

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Develop leasing strategies and recommendations based on market insights to attract and retain tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters
• Review and recommend position and tenancy mix of new and existing properties
• Prepare annual budget and forecast for properties assigned

Requirements:

• Diploma in Real Estate, Business, or any other relevant discipline
• Minimum 10 years' experience in commercial leasing
• Outstanding track record in marketing and leasing of commercial properties
• In-depth knowledge of commercial real estate market trends and leasing practices
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

Job Description

1. Oversee efficiency daily operation running of the restaurant

2. Maintenance Restaurant Budget and meet the target goal

3. Planning sales and marketing promotion and events

4. Recruiting, training and supervising staff

5. To work with chefs and other personnel to plan menus

6. Control purchases and inventory

7. Prepare financial record for management

8. Handling administration and paper work

9. Liaising with guest, employee, suppliers, sales representative and authorised department.

Requirement

1. Minimum 2 years relevant experience

2. knowledge of food production methods.

3. Customer service, communication and interpretation skill

4. Leadership and organisational skill

5. Able to motivate and manage staff

6. Able to accept criticism and work well under pressure

7. Patience and the ability to remain calm in stressful situations

Our client is a well established international bank and has a strong presence in Asia. They are recruiting for Business Development Manager to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

JOB SUMMARY

To maximize sales and profitability for the department, ensuring the smooth running of daily operation. To build guests’ relationship and trust, conduct effective training for associates.

JOB DUTIES AND RESPONSIBILITIES

1. Work closely with Restaurant Manager and maintain the department profits through increased revenue and the minimizing costs.

2. Responsible for the outlet’s profit and loss statement with Restaurant Manager.

3. Responsible for department’s controllables in relation to revenue with Restaurant Manager.

4. Responsible for asset management of outlet and facilities.

5. To be aware of all Marriott Guests Incentive Programmes and the correct accounting procedures pertaining to them.

6. Responsible for all accounting and billing procedures in the outlet.

7. Conduct accurate business demands forecast on a weekly basis to ensure efficient staffing and food ordering in the absent of Restaurant Manager.

8. Plan time sheets, work schedules and complete the wage progress report on a weekly basis and critique discrepancies in the absent of Restaurant Manager.

9. Ensure efficient management and supervisory scheduling.

10. Represent the outlet in all day to day operational needs.

11. Enforce operating standards/use records and to change, update and improve on a regular basis.

12. Develop plans and actions on a quarterly basis for the restaurant and follow-up accordingly.

13. Develop departmental training plans for associates and supervisors on a quarterly basis in consultation with HR and follow-up accordingly.

14. Responsible and maintain safety and hygiene standards in the outlet at all times.

15. Responsible for the execution of all associate reviews and appraisals in a professional and timely manner.

16. Responsible for all aspects of associate management including hiring and termination in consultation with the Director of Restaurant/Director of Food and Beverage.

17. Train, supervise, coach and counsel associates when necessary.

· Train & Coach :

a. Marriott Brand Standard

b. LSOP

c. Service Standard

18. Always update and maintain all SOP’s and LSOP’s.

19. Conduct preventive maintenance inspection on a monthly basis.

20. Promote inter-departmental relations through open communication channels.

21. Practice “open door” policy in handling associates.

22. To be aware of the competitors in the market and complete a competition analysis on a quarterly basis.

23. Respond to guest enquiries or concerns within 24 hours via the most appropriate manner e.g. telephone, letter, etc.

24. Attend the following meetings together or in the absent of the Restaurant Manager:

a. Weekly Food & Beverage meeting

b. Fortnightly Leadership meeting

25. Conduct the following meetings together or in the absent of the Restaurant Manager:

a. Conduct Weekly Team Meeting

b. Conduct daily/weekly menu class

26. Use Total Quality Management as a way of improving standards and service for our guests and internal customers.

Lead by example, adopting a “hands on” approach in order to motivate our associates to excel.

27. Understand Marriott Core Values and always ensure the well-being of an associates.

28. Comply with any reasonable request by an Executive Committee Member.

29. Practise Marriott’s Principles of Hospitality at all times.

30. Don’t expect – inspect.

31. Be an optimistic team player and always have a “Can Do Attitude” or “Going the Extra Miles”

32. Cash/Bank Handling:

- Process all payment methods in accordance with Accounting procedures and policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

33. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum O levels education
• At least 3 years of relevant experience in a Chinese restaurant with supervisory skills
• Great knowledge in handling Chinese menu and pricing
• Excellent communication & interpersonal skills
• Service oriented
• Able to start work within short notice period