We are seeking a Senior Manager, Research and Development (R&D), to lead innovative projects involving the development, marketing, and commercialization of motion systems for automation and robotics applications. This role involves designing and developing software for automation processes, leveraging our company’s motors and actuators to create robotic equipment that meets customer end. The ideal candidate will provide technical support to the sales team, engage in market analysis, and contribute to sales promotion efforts to strengthen our presence in the Asia-Pacific region.

Key Responsibilities:

• Lead the development of motion system applications for automation and robotics.

• Design and create program software to enhance the functionality and efficiency of automation processes.

• Develop robotic equipment and solutions utilizing our brands of product such as motors and actuators, including AC motors, brushless motors, stepper motors, and servomotors.

• Conduct technical feasibility studies and stay updated on advancements in robotics and motion systems.

• Collaborate with the sales team to address high-level customer inquiries and provide technical expertise.

• Customize motor and actuator solutions to meet specific customer requirements in the Asia-Pacific region.

• Provide training and technical guidance to the sales team on the application and integration of motion system products.

• Support the creation and execution of marketing strategies, including web-based promotional content.

• Perform market analysis to identify emerging trends and opportunities for robotics and actuator solutions.

• Assist in developing and implementing sales plans to achieve regional business objectives.

• Collaborate with headquarter in Japan to develop a comprehensive long-term sales plan that supports sales growth in alignment with the five-year sales growth targets.

• Act as the main point of contact with headquarters and affiliated factories in Japan. Lead meetings to ensure the seamless implementation of projects and initiatives.

• Present detailed monthly sales reports in Japanese to headquarters in Japan, ensuring transparency and alignment with company goals.

Qualifications:

• Minimum JLPT (Japanese Language Proficiency Test) N1 level or equivalent is required for effective reporting, coordination, and precise communication with stakeholders in Japan.

• Graduate with a background in Mechanical Engineering, Electrical Engineering, Robotics, or a related field.

• Strong programming skills for automation and motion system applications.

• Hands-on experience with our brand of AC motors, brushless motors, stepper motors, and servomotors.

• Excellent problem-solving and analytical skills with a strong understanding of market trends in automation and robotics.

• Strong communication skills with the ability to convey technical concepts to customers and internal teams effectively.

• Experience in web design and digital marketing is a plus.

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Job Summary:
We are seeking an experienced E-Commerce Manager with a proven background in managing and growing sales through platforms like Shopee, TikTok Shop, and Lazada. This individual will oversee website operations, sales, and marketing strategies to drive brand growth, increase market share, and optimize the customer experience. The ideal candidate will also demonstrate a willingness to actively participate in livestreaming sessions to support marketing campaigns and product promotion efforts.

Marketplace Management

• Develop and execute sales strategies to optimize product listings and maximize visibility and revenue on platforms such as Shopee, TikTok Shop, and Lazada.
• Analyze performance metrics and trends on each platform, providing actionable insights and recommendations for improvement.
• Collaborate with platform representatives for promotional campaigns and ensure adherence to platform guidelines.

Website Management

• Oversee the maintenance, content updates, and overall functionality of the company's e-commerce website.
• Ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
• Work closely with web developers, designers, and marketing teams to implement and test new features and enhancements.

Sales & Marketing Strategy

• Develop and implement e-commerce sales and digital marketing strategies to achieve revenue and growth targets.
• Create and execute campaigns that drive customer acquisition, engagement, conversion, and retention.
• Analyze data from e-commerce platforms, digital marketing efforts, and customer behavior to inform marketing initiatives and optimize ROI.

Inventory and Operations Management

• Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels.
• Implement efficient workflows and processes to enhance operational efficiency.

Social Media Management

• Design and execute social media strategies that align with the brand's marketing objectives across platforms like TikTok, Instagram, and Lemon8.
• Oversee the creation and scheduling of engaging, brand-aligned content and campaigns.
• Track and analyze performance metrics to optimize engagement and conversions, preparing detailed reports with insights and recommendations.
• Engage with online communities, responding promptly to inquiries, comments, and reviews.
• Manage relationships with influencers and implement social commerce features, such as product tagging and live shopping, to drive sales.

Livestreaming Participation

• Actively participate in livestreaming sessions to promote products, engage customers, and drive sales.
• Collaborate with the marketing and creative teams to plan and execute successful livestreams.
• Prepare for sessions by staying updated on product details, market trends, and effective engagement strategies.

Customer Experience and Support

• Monitor and respond to customer inquiries and reviews to ensure high levels of satisfaction and loyalty.
• Collaborate with the customer service team to continuously improve support channels and address customer feedback effectively.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Experience: At least 5 of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

We are seeking a highly motivated and experienced Technology Program Manager [Smart Building] to oversee the implementation and management of smart workplace initiatives across the Asia Pacific region for a fortune 100 global bank.

The primary objective of this role is to drive enhanced employee and visitor experiences, sustainability outcomes, operational efficiency, and future-proof the organization through the overseeing delivery of cutting-edge smart technologies. The Technology Program Manager [Smart Building] will collaborate closely with various teams, including technology, real estate, corporate services, and vendors, to ensure successful delivery of smart workplace projects and effective management of existing smart workplaces.

Overview:

We are seeking a highly motivated and experienced Technology Program Manager [Smart Building] to oversee the implementation and management of smart workplace initiatives across the Asia Pacific region for a fortune 100 global bank.

The primary objective of this role is to drive enhanced employee and visitor experiences, sustainability outcomes, operational efficiency, and future-proof the organization through the overseeing delivery of cutting-edge smart technologies. The Technology Program Manager [Smart Building] will collaborate closely with various teams, including technology, real estate, corporate services, and vendors, to ensure successful delivery of smart workplace projects and effective management of existing smart workplaces.

Responsibilities:

• Project managing the implementation and rollout of smart technologies in buildings based on existing smart workplaces.
• Engage and collaborate with cross-functional teams, including technology, real estate, corporate services, and vendors, to drive the successful execution of smart building projects.
• Perform high quality program and project management ensuring a strong governance, thorough documentation, and efficient communication.
• Proactively manage stakeholder expectations and program/project risks. Effectively communicate with and influence senior stakeholders.
• Become a knowledge leader in the smart workplace providing training and knowledge transfer when required
• Work with integration leads and technology team to ensure a seamless integration of smart technologies within the existing infrastructure and processes.
• Act as the key contact for the real estate team in existing smart workplaces, addressing any issues, questions, or concerns raised and tracking to resolution.
• Develop and maintain strong relationships with external partners, vendors, and service providers.
• Stay updated with the latest smart building trends and technologies and make informed innovation recommendations for future-proofing the bank's workplace strategy.

Requirements:

• Bachelor's degree in a relevant field (Engineering, Computer Science, Facilities Management, etc.). Advanced degree preferred.
• Proven experience in managing smart building initiatives or similar complex real estate projects.
• Strong understanding of smart building technologies, IoT, automation systems, and related concepts.
• Excellent project management skills and ability to multitask in a fast-paced environment.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Strong analytical and problem-solving abilities to address technical issues and drive process improvements.
• Exceptional communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Proactive and self-motivated mindset with the ability to take ownership of projects and drive them to successful completion.
• Familiarity with sustainability practices and green building certifications is a plus.
• Flexibility to travel within the Asia Pacific region as required.

Job Description & Requirements

Submission to building management/ main contractor
- Work schedule planning
- Co-ordination site work with sub-contractors
- Discuss detail drawing with designer
- Material procurement / cutting list
- Meeting with Consultants
- Co-ordination site work with sub-contractors
- Discuss structural detail drawing with architect
- Arrange workers daily site schedule

• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin ti liaise with associates
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate

We are seeking an experienced and detail-oriented Payroll Manager to oversee and manage the payroll operations for the organization. The Payroll Manager will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with all relevant regulations. This role requires strong leadership, exceptional organizational skills, and the ability to work closely with HR and finance departments to ensure the smooth execution of payroll processes.

Key Responsibilities:

• Payroll Processing: Manage and oversee the full payroll cycle for all employees & contractors ensuring accurate and timely processing of wages, bonuses, commissions, and deductions.
• Compliance & Reporting: Ensure payroll complies with relevant labor laws, tax regulations, and organizational policies.
• Data Management: Maintain accurate records of employee hours, salary changes, tax filings, and benefits. Monitor and correct discrepancies in payroll data.
• Benefits Administration: Administer employee benefit programs, including health insurance, and other employee benefits, ensuring accurate deductions and enrollment.
• Employee Inquiries: Serve as a point of contact for employee payroll questions or concerns, providing timely and accurate responses.
• Audit & Reconciliation: Perform regular audits and reconciliations to ensure payroll accuracy, resolve discrepancies, and maintain up-to-date employee records.
• Collaboration: Work closely with HR and Finance teams to coordinate payroll data, benefits administration, and employee recordkeeping.
• System Management: Oversee payroll software systems, ensuring they are functioning correctly and implementing upgrades or improvements as needed.
• Continuous Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of payroll processes.

Key Qualifications:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Proven experience (5-8 years) in payroll management.
• In-depth knowledge of payroll regulations, tax laws, and labor laws.
• Strong understanding of payroll software systems
• Excellent organizational, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills, with the ability to effectively interact with employees at all levels.
• Ability to handle confidential information with discretion.

About Us:

Haala Trading is a dynamic company based in Singapore, engaged in the wholesale trade of a wide variety of goods without a dominant product. Our business thrives on diversity, offering a broad range of products to meet the needs of our clients across different sectors.

Position Overview:We are seeking a skilled and experienced Wholesale Trade Manager to oversee our trading operations. The ideal candidate will have a solid background in wholesale trade, strong negotiation skills, and the ability to manage a diverse portfolio of products.

Key Responsibilities:

• Manage and oversee the day-to-day operations of the wholesale trade department.
• Develop and maintain relationships with suppliers and clients across various industries.
• Identify market trends and opportunities to expand the product range and improve profitability.
• Negotiate contracts, pricing, and terms with suppliers to secure the best deals.
• Monitor inventory levels and coordinate with the logistics team to ensure timely delivery of goods.
• Analyze sales data to optimize product offerings and achieve sales targets.
• Lead and mentor a team of sales professionals to enhance performance and drive growth.

Qualifications:

• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• Minimum of 3 years of experience in wholesale trade, preferably managing a diverse range of products.
• Strong negotiation and communication skills.
• Proven ability to build and maintain strong relationships with suppliers and clients.
• Excellent organizational and analytical skills.
• Ability to work independently and lead a team.

Salary:

SGD 6,500 - SGD 10,000 per month, depending on the candidate's profile and experience.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience. Applications will be reviewed on a rolling basis.

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generage & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

- Diploma or Degree in Business Management, Finance, Sales or related fields.

- Minimum 1-2 years working experience with sales and sales support role

- Highly self--motivated, proactive and result orientated

- Good interpersonal and communication skills

- Able to work indepdently while also contributing effectively to a team

- Strong understanding of customer needs and market trends

- Relevant work exprience in unsecured lending properties/ term loans and mortgage loans (preferred)

RMA Consultants: EA License No: 93C4403

Foo Erin - EA Reg No: R2196422

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview

To excel in this position, a comprehensive grasp of our technology and the value it delivers to our clients is essential. Success hinges on adeptly comprehending client requirements and offering tailored solutions that precisely address their needs.

Role & Responsibilities

• Explore and uncover new business prospects within both existing and potential client bases.
• Develop a comprehensive understanding of client needs, requirements, and pain points.
• Work collaboratively with internal Product and Solutions teams to devise and deliver value-added solutions that effectively address client requirements and pain points.
• Responsible for closing commercial deals with clients & business partners, ensuring the completion of all essential approvals and documentation.

Requirements

• Only Singaporean, Singapore PR, Malaysian, and local graduate bonded for local employment can apply due to MoM quota regulation.
• Min. 3 years of experience in B2B sales.
• At least a Diploma/Higher/Graduate Diploma in engineering or related to semiconductor industry.
• Proven track record in achieving sales targets.
• Excellent communication skills, being able to build relationships with internal stakeholders and external partners.
• Self-motivated and results oriented.
• IT, semiconductor and advanced manufacturing background are a huge plus.
• Proficient in spoken and written in English and Mandarin to liaise with colleagues in Singapore and China.

Screening Questions

1. Do you have 3 years of B2B sales experience?
2. Do you have a proven track record in achieving sales targets?
3. Do you have IT, semiconductor and advanced manufacturing background?

job Description & Requirements

• Close to MRT station
• Start ASAP
• Creative working environment

Job Description

Responsibilities:

• Develop and grow new accounts
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit monthly sales report
• Tele-marketing and co calling prospects

Requirements:

No experience candidates are welcome

• Detailed oriented and good follow up
• Self-motivated and able to work independently
• Team player with initiative and good human relations skills
• Able to start work within short notice an advantage
• with own customer base
• willing to travel
• willing to learn

• Sales Leadership & Market Expansion: Develop and implement sales strategies to expand market share in APAC, emphasizing methanol and hydrogen fuel cell technology.
• Business Development: Build and maintain strategic relationships with customers and partners, identifying new opportunities and positioning Oneberry as a market leader.
• Collaboration: Work closely with our product management, R&D, and sales teams to create innovative and customer-centric solutions that address market demands.
• Brand Positioning & Marketing: Enhance Oneberry’s brand presence through targeted marketing strategies and fostering a strong reputation for reliability and innovation.
• Performance Analysis: Establish and monitor KPIs to measure growth, market penetration, and the effectiveness of strategic initiatives.

Assistant Facilities Manager

Work Dynamics - Integrated Facilities Management

Desired skills and experience for this job:

• Experience in managing local and regional programs, projects, and initiatives ideally in real estate, facilities, and operations where the deliverables impact customers, operational teams and processes.
• Ability to work on multiple projects and initiatives at the same time.
• Relentless and tenacious drive to deliver results and achieve expected outcomes.
• Comfortable with working across multiple geographies and cultures, virtually, and onsite, in a highly dynamic organization.
• The candidate must be at ease with launching projects without much data, starting from a blank sheet of paper.
• Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.
• Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.
• Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment.
• Hands on approach, show attention to detail and ownership.
• Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.
• Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes.

What this job involves:

• In partnership with the Regional Facilities Manager, Senior Facilities Managers, Facilities Managers, Program Managers, and the client drive consistency and operational excellence in the regional Facilities Management program by organizing information, building and managing project plans, managing vendor relationships and communications.
• Own the organization, management and implementation of programmatic needs across all aspects of the regional facilities programs, spanning the hard services and soft services programs spectrums.
• Communicate via multiple channels with Senior Facility Managers, Facilities Managers, Program Managers, the client and other leaders to build and sustain strong partnerships to operate in a matrix driven environment.
• Lead, attend, coordinate, organize content and presentations for team meetings at various frequencies including weekly, monthly, and quarterly.
• Draft and deliver internal and external communications.
• Use tools such as Corrigo, Visio, Smartsheet, Quip, and Microsoft Office to build appropriate tools, or reports to support operational deliverables, and other projects.
• Assist in the development and management of local and sub-regional program or project budgets.
• Work across the region to solve customer requests and challenges.
• Lead and work on special projects either self-directed or in collaboration with the broader regional IFM team or the client team.
• Comply with all company and regional policies for both JLL and the client.

Our company mainly deals with interior designers for commerical offices, our main core of product is acoustic panels and wallcovering.

Able to serve multiple designers and generate new leads for company portfolio and close jobs with good margin.

Got to be able to take stress and also tight timeline for project completion and sales call. Responsive to customers request. He/she must be able to meet with their sales target monthly.

Reporting to Sales director and help in all ad hoc requests.

Job Description & Requirements

As a Sales Representatives ,You will be Responsible for driving Recruitment efforts while also actively seeking new business opportunities to expand our Client base,You will play a Important role in building and maintaining relationships with Clients,Ensuring a seamless recruitment process for all stakeholders.

Responsibilities:

• Identify, cultivate and develop new business opportunities within target industries.
• Build and maintain strong relationships with existing clients, serving as a trusted and strategic partner for thei recruitment needs.
• Collaborate with hiring managers to understand their staffing requirements and develop customized recruitment solutions to meet their needs.
• Source and screen candidates through various channels, including online platforms, networking events, and referrals.
• Conduct screening to assess candidates' skills, qualifications, and cultural fit for specific roles.
• Coordinate and schedule interviews between candidates and hiring managers, providing necessary support throughout the process.
• Negotiate terms of employment and facilitate the offer process, ensuring a positive experience for both clients and candidates.

Requirements:

• Diploma in Business Administration, Human Resources, or a related field.
• Certified in CEI / KAH is a must.
• Proven experience Employment agency business development, preferably within the staffing or recruitment industry.
• Strong track record of achieving sales targets and driving revenue growth through client acquisition and retention.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients and candidates.
• Results-oriented mindset with a focus on delivering exceptional customer service and exceeding client expectations.
• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines effectively.
• Willingness to travel as needed to meet with clients and attend networking events.

• Company dealing with f and b , retails and manufacturing
• products mainly dish washing machine for sales or rent , with grant of 50%
• Approved grant for air-con installation with grant 70%
• 
  
• dentify and establish contact with potential customers
• Schedule and perform product demonstrations with potential customers
• Develop and maintain relationships with existing customers
• Follow industry trends to identify new opportunities for potential sales
• Recommend marketing strategies to target a specific region or demographic
• Generate and submit sales reports to management
• 5 days week , 9 am to 6pm , sat if needed to attend client appoint only
• Basic $1600 plus commission for successful deals

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent project management skills and IT/cybersecurity knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Provide high-quality support to all open projects of the Technical Team.
• Ensure that clients receive the best support they need.
• Resolve escalated customer complaints without supervisor intervention.
• Organise and control project elements and provide reports to the Technical Director on project status.
• Develop project objectives by reviewing project proposals and plans, conferring with management.
• Determine project responsibilities by identifying project phases and elements; assigning personnel; reviewing contractor bids.
• Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.
• Confirm product performance by designing and conducting tests.
• Determine project schedule by studying the project plan and specifications; calculating time requirements; sequencing project elements.
• Maintain project schedule by monitoring project progress; coordinating activities; resolving problems.
• Control project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Control project costs by approving expenditures; administering contractor contracts.
• Prepare project status reports by collecting, analysing, and summarizing information and trends; recommending actions.
• Contribute to team effort by accomplishing related results as needed.
• Responsible for professional services targets.
• Work closely with the commercial team to ensure swift project closure.
• Manage internal project team members and external vendor/partners.
• Report any project issue in a timely manner to the relevant personnel to reduce time wastage.
• Ensure the project tasks are monitored, tracked, and completed on time; negotiate with the customer in case of delays or gaps.
• Create and maintain comprehensive project documentation

Job Requirements:

• Highly motivated and willing to learn new technologies, able to work under pressure
• Resourceful, creative, independent, and able to work well in a team
• Action and customer-oriented
• Excellent time management skills
• Take initiative and adheres to deadlines
• Take ownership of projects and communicate effectively with information holders
• Excellent interpersonal, presentation, writing, and communication skills
• Strong soft skills
• Able to communicate IT technology and process effectively
• Experience in managing small to mid-sized IT solution projects
• Degree in IT/Cybersecurity certification or equivalent

o Certifications (Preferred): CAPM / PMP / Scrum

o CCNA / Microsoft ccse / ITIL v3

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary commensurate with qualifications and experiences
• 13th month AWS / Variable bonus

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

Lead Project Team, Interact with Clients, Consultants, Contractors, and Authorities.

To have a strong knowledge and understanding of project management and scheduling.

Manage site activities, site engineers and workers.

Develop detailed project plans, including scope, objectives, timelines, and resource allocation.

Ensure that all projects are delivered on time, within scope, and within budget.

• Manage and plan the construction project.
• Laying down the preferred construction methods.
• Negotiate contracts with external vendors to reach profitable agreements Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Hire contractors and other staff and allocate responsibilities
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Ensure adherence to all health and safety standards and report issues

Requirements and skills

• At least 15 years related working experience in Building Construction
• In-depth understanding of RC structure work, expert in Formwork and Rebar.
• Well known in construction procedures and material and project management principles
• Working hours 6 days per week
• Strong construction background to discuss and advise technical matters with Main and Sub Contractors.
• Excellent Communication skills and highly organized, driven and conscientious.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers

1) Electrical Installation Design to ensure compliance with local authority regulations.

2) Checking and Submission of Project Schedule, Material Approval, Variation Order, Shop Drawing, As

Built Drawing, Operation & Maintenance Manual, etc to client, consultant.

3) Project Management – To lead a team of site manager, engineers, supervisors, contractors to complete

given projects within timeframe and accordance to client’s requirements.

4) Budget Control – To set up budgetary for the given project and ensure the cash flows of the particular

project is in order and within budget.

5) Attend Client Meeting, Progress Meeting, Consultant Meeting, Design Meeting & etc.

6) Attend Board of Management Meeting to report progress of Operation Department.

7) Planning of staff allocation & welfare of staff.

8) Liaise with Client, Architect, Consultant, Authority, Contractor & etc to ensure work progress

smoothly.

9) Monitor and to ensure compliance with the ISO standards, building regulations and other relevant

legislation.

10) Project tendering (Assist for tender project, attend tender meeting and liaise with client & consultant)

11) MUST HAVE Completed minimum 2 project in HDB And condo under electrical

Job Description & Requirements

1) Responsible for project and materials calculations as well as to maintain and update project budget.

2) Preparation of progress claims and Supplier’s / Sub-contractor’s payment.

3) To coordinate with all sub-contractors & supplier with regards to providing the necessary information, design, clarify discrepancies, etc. to implement and insure smooth progress of the project.

4) Coordinate with Clients, Consultants, Sub-contractors in relation to contractual issues, including attend site meetings.

Requirements 2 year working experience

Good knowledge in M&E

Able to work under pressure and meet deadline

The Manager in the Industry Development Division 1 is responsible for the effective implementation, monitoring, and evaluation of key programmes and policies, including the SkillsFuture Level Up Programme (SFLP) and sustainability initiatives.

This role requires close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous improvement of processes. Reporting to the Team Lead, you will contribute to enhancing the impact and effectiveness of industry development initiatives.

You will be reporting to the Team Lead and be part of a team responsible to:

Programme Policy Review and Monitoring:

• Support the implementation of programmes, extract and share data, review policies, evaluate programme impact, and drive CET interventions.
• Communicate findings and support improvements.

Systems Coordination:

• Manage data preparation and cleansing for system changes, participate in user testing, and ensure data integrity for programmes and courses.

Administrative and Financial Oversight:

• Review budgets and project outcomes, manage CRM cases, ensure user permissions are up-to-date, improve knowledge management processes, and develop solutions to enhance efficiency.

[What we are looking for]

• Tertiary qualifications in a relevant field.
• Minimum 3 years of relevant experience, preferably in programme management or industry development.
• Strong command of English for both oral and written communication.
• Experience in data analysis and interpretation.
• Strong project management skills.
• Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.

Those without relevant work experience but possess the required attributes are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.