Job Summary

The people here at Apple don’t just create products — we build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. Join the Apple Retail Online VOC team and be at the forefront of shaping the digital shopping experience for our customers around the world. We're looking for a candidate with a deep understanding of the needs and preferences of online shoppers, a customer-centric attitude, and the ability to distill complex information into clear and actionable insights.

Key Qualifications

• To be considered for this role, you must have at least 2 years of experience in the roles of RCC Trainer, Contact Center Coach, QPM, Supervisor, or Area Manager. This experience should be current.
• Embrace an empathetic approach and put yourself in the customer's shoes. Your ability to understand their perspective is paramount. While leveraging Apple's data resources is vital, trust your intuition to guide you in shaping customer experiences that truly resonate.
• Dive deep into the customer experience by analyzing various factors, including context, expectations, content, functionality, delivery options, and payment methods. Use research teams, data analysis tools, reporting dashboards, and self- service methods to identify and address customer experience challenges effectively.
• Synthesize, synthesize, synthesize! Bring together diverse information sources to uncover the root causes of problems and identify effective solutions. Your talent for distilling complex issues into clear, easy-to-understand narratives and delivering persuasive presentations to senior executives will be invaluable.
• Navigate Apple's complex ecosystem by collaborating cross-functionally, both within and outside Apple Retail. Solving customer issues often requires contributions from numerous individuals across the company. Work collaboratively to lead change and successfully implement projects.
• Makes space to listen, learn, and amplify diverse perspectives and experiences. Actively seeking out opportunities to champion and celebrate inclusion and diversity.
• Fluent in English in order to work across regional teams
• Proficient Mandarin skills (verbal, reading & writing), as the working content will predominantly be written in Chinese

Description

If you're passionate about driving customer-centric transformation, possess a keen eye for detail, and excel at connecting data for actionable insights, we invite you to apply. Join Apple in making a tangible impact on customer satisfaction and loyalty.

• Utilize data analysis and collaborate effectively across teams to identify transformational opportunities.
• Gain a deep understanding of e-commerce trends in APAC and articulate market services, including purchase flows, communications, payments, and deliveries.
• Improve the clarity of our messaging while preserving Apple's brand across channels.
• Collaborate with Product Management and Operations as a local customer expert.
• Present customer insights to senior executives and communicate nuances driving APAC customer experiences.
• Establish comprehensive connections within Apple to address Voice of Customer (VOC) issues.
• Work closely with Contact Center and Operations to resolve non-capital level issues.
• Leverage your unique perspective to identify solutions that benefit customers by analyzing vast data sources.

Education

BS/BA degree, MS/MA/MBA a plus extensive experience in a customer-focused role in e-commerce

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Sales:

• Build valued and trusted relationships with prospect and clients.
• Well verse with the company’s product services to ensure that prospective / existing clients and families are provided with up-to-date information regarding care solutions and lifestyle options that are on offer
• Identify potential sales opportunities
• Manage sales pipeline including forecasting, engaging, nurturing, and reporting.
• Support the operation teams by referring leads to the relevant team, maintaining key relationships, by promoting relevant services to new/existing clients.
• Respond to the needs of prospective clients, residents, families, and visitors
• Handle visits to the facilities and required to host visitors/ invited guests.
• To generate revenue and increase customer base.
• Work with operations team to plan and develop consumer communication along the client’s journey from pre care to post care.
• Monitor and track effectiveness of marketing initiatives.

Job Requirements:

• a minimum of 3 years of consumer sales experience preferable in premium hospitality or healthcare industry.
• Ability to interact with elderly clients/residents who are highly susceptible to common illness without posting additional health risks and must maintain a professional appearance.
• Excellent written and oral communications skills
• Comfortable and confident in presenting to public, engaging internal and external stakeholders.
• Able to project highly professional image at all time.
• The role needs to versatile, able to interact effectively with multi-disciplinary clinical teams and cross functional teams, possessed efficient and effective co-ordination knowledge and skills.
• Able to work weekends or evenings for site visit when required.

Company’s Profile

As an international leader with over 100 years established in the HVAC industry, they provide state-of-the-art equipment, systems and solutions to their customers. With their primary focus on being environmentally friendly, their heating and cooling systems are equipped with groundbreaking technology. They are rapidly expanding and are hiring a BMS Sales Engineer to contribute to their success.

Location: Jurong East

Working Hours: Mon – Fri, 9am to 6pm

Benefits

• VB - more than 4 months
• $1000 transport allowance (if possess own car)
• AL starting from 16 days

Responsibilities:

• Promote and propose Control and Automation Solutions to building owners, consultants and contractors
• Develop long term customer relationships and maximize account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Collaborate with other departments to promote package solution and enhance the win/closure rate
• Effectively write and present proposals.
• Negotiates value, addresses resistance and closes the sale.
• Identify our unique selling points and differentiate us as a preferred supplier

Requirements

• Diploma or Degree in Mechanical/Electrical engineering
• Min. 1-3 years’ experience in selling HVAC or building automation system

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job Description

• Manage and oversee multiple levels in the Project Department (Snr. Engineers, Engineers, Draftsman, Supervisors etc)
• Involves highly in implementation and enforcement of new initiatives and disciplinary practices with the department.
• Strategic Planning for the Project team.
• Ensure projects are carried out by Engineers accordingly to tender specifications and customer requirements.
• Determines project responsibilities by identifying project phases and elements, assigning the relevant team to be involved in the project.
• Review projects’ schedules and ensure timely submission of Authorities’ documents.
• Closely monitor the materials consumption and man hours allocated to the projects and ensure it does not exceed the quantities quoted.
• It is mandatory to document all correspondences related to the Project and perform testing and inspection with customers to witness to prevent any unnecessary conflicts in the future.
• Strictly adhere to all relevant safety objectives and legal requirements at all times.
• All drawings and correspondences must be well documented.
• Project Engineers are responsible to conduct frequent site checks weekly to ensure the installation and progress is correct and ahead of schedule and control is in place.
• All engineering issues must be resolved and it is the responsibility of the Project Engineers to attend meetings with the Plumber/ Main-contractor or Consultant.
• Any other ad-hoc duties as and when instructed by Management.

Job’s Holder Specification

• Excellent organizational and management skills
• Lots of initiative, and ability to make strategic planning and good decisions.
• Must possess integrity and drive.
• Ability to withstand emotional distress and work pressure.
• Possess excellent interpersonal skills- to deal with customers and external contacts.
• Preferably, comprehensive knowledge of relevant legal regulations (CP 51)
• Preferably, Possess a Degree in Civil/Mechanical Engineering with a minimum of 5 years relevant work experience.
• Preferably, Must be proficient in AutoCad, and Revit BIM and Microsoft Office.

• Use hair care tools and equipment safely and effectively to avoid accidents.
• Monitor inventory level of hair care supplies and report any shortages in a timely manner.
• Provide hair care services including shampooing, cutting, coloring and styling.
• Analyze facial features and recommend appropriate hair styles to customers.
• Perform hair shaping, curling, straightening, trimming, bleaching, dyeing and tinting services as requested.
• Perform hair treatments including conditioning and scalping.
• Provide quality customer services and maintain high standard of professionalism
• Follow safety, sanitation and healthy standards.
• Adhere to salon policies and procedures to ensure operational efficiency.
• Stay abreast with latest development in hair styling and fashion industry.
• Assist junior stylists in their job duties when needed.
• Advice customers on home care tips for hair.
• Maintain the workstation clean, safe and organized.
• Clean and sterilize hair care tools regularly.
• Report unsafe circumstances and inappropriate customer behaviors to Manager immediately.

Company’s Profile

As an international leader with over 100 years established in the HVAC industry, they provide state-of-the-art equipment, systems and solutions to their customers. With their primary focus on being environmentally friendly, their heating and cooling systems are equipped with groundbreaking technology. They are rapidly expanding and are hiring for a Sales Engineer to contribute to their success.

Location: Jurong East

Working Hours: Mon – Fri, 9am to 6pm

Benefits

• VB - more than 4 months
• $1000 transport allowance (if possess own car)
• AL starting from 16 days

Responsibilities:

• Promote and propose Chiller related equipment to building consultants and contractors
• Account Management - responsible for building, developing and maintaining long term customer relationships. Maximize account penetration and customer retention.
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales.
• Identify our unique selling points and differentiate us as a preferred supplier

Requirements

• Degree in Mechanical/Electrical engineering
• Candidates with no prior work experience is welcome to apply
• Preferably 1-2 years in Engineering sales, experience in HVAC industry will be a plus

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are a Pharmaceutical & Skin Care Distributor and looking for Part Time Sales Specialist.

Most of our clients are FMCG stores, departmental stores, pharmacies, clinics, specialist shops, beauty shops, nail spa, hair salons and etc.

Gross monthly salary $750 + Transport Allowance + Commission

Annual Leave + Medical Claim + Product Training

2-6pm (4 hours daily), 5 days week

Please call Hotline: 62626060

• 5 Days
• 830am - 530pm
• $2500 - $4000
• Tuas

Job Descriptions:

• Service existing customers and develop new clients to expand Snow market share for Industrial product portfolio in a designated region
• To promote and market all Industrial products on agreed quarterly and annual target volume.
• Specifying of company’s product to all relevant clients, consultants, engineering companies, design companies and end user.
• Establishing contact with consultants, contractors, EPCs and project owners
• Managing and interpreting customer requirements
• Negotiating tender and contract terms
• Offering after-sales support services to customers
• Preparing weekly reports and call plan to the general manager
• Supporting marketing by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product will meet client needs
• Offer pre-tender technical assistance and product education to the client
• Liaising with other members of the sales team to co-ordinate on projects pursue and win the projects
• Meet required sales targets
• Compile lists of prospective customers and projects for use as sales leads.
• Follow up project activities and update project lists.

Requirements:

• Diploma in mechanical or Chemical engineering
• Min 2 years of industrial sales experience, with industrial plastic piping sales experience will have added advantage.
• With experience of selling valves, pipes, fittings and pump will also be consider
• Familiarity on project pursue and product specification procedure is a plus
• Experience in water treatment, chemical, Semiconductor and utility segments are also an added advantage.

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

We are a Pharmaceutical & Skin Care Distributor and looking for Sales Personnel.

Most of our clients are FMCG stores, departmental stores, pharmacies, clinics, specialist shops, beauty shops, nail spa, hair salons and etc.

Gross monthly salary $1,500 + Transport Allowance + Commission (base on average performance around $300 or higher)

Annual Leave + Medical Claim + Product Training.

5 days week.

Hotline: 62626060 or Email: [email protected]