MANAGER

Basic Salary: $4500 – $5000

Roles & Responsibilities

Job Description

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Recruit, train and supervise staff

Find ways to increase quality of customer service

Collaborate with the management team to improve service efficiency

Job Requirements

Knowledge of organizational effectiveness and operations management

Familiarity with business and financial principles

Ability to work under pressure and meet deadlines

Excellent communication and team management abilities.

Location: East-central

Industry: Interior Design – Office & Commercial Building

Our client is a leading corporate interior design firm specializing in creating dynamic, innovative, and functional workspaces. Our designs reflect the culture and brand of our clients, fostering environments that inspire collaboration, creativity, and productivity.

About the Role

We are seeking a highly motivated and experienced Senior Contract Manager/QS to join the team. In this critical role, you will lead all commercial aspects of the projects, ensuring their successful and profitable delivery. Key responsibilities include:

• Leading pre-contract negotiations and contract administration.
• Managing client & contractor’s relationships, including procurement and performance monitoring.
• Conducting cost analysis and preparing accurate cost estimates and budgets.
• Implementing cost control measures and managing project variations.
• Providing expert Quantity Surveying services, including value engineering and risk management.
• Resolving contract disputes and ensuring compliance with contractual obligations.
• Mentoring and developing junior team members.

Qualifications

• Bachelor's degree in Quantity Surveying, Construction Management, or a related field.
• Minimum 8-10 years of experience in contract management and QS roles within the interior design or construction industry.
• Proven track record in successful project delivery and cost control.
• Strong negotiation, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficient in relevant software (e.g., estimating software, project management software).

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Sales Executive | Assistant Sales Manager | 5 Days 40hrs | Sales Manager | Up to $5.5k

Location: Tuas Ave (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position Overview:

We are looking for a results-oriented *Sales Associate * to support our sales team in acquiring new clients and growing existing accounts. The Sales Associate will play a key role in driving revenue growth by promoting our professional services, building strong client relationships, and delivering exceptional customer service.

Key Responsibilities:

Client Acquisition: Identify and qualify leads, prospect new clients

Consultative Selling: Understand clients’ business challenges and objectives to effectively position our professional services and propose tailored solutions.

Proposal Development: Collaborate with the sales and delivery teams to develop compelling proposals, presentations, and demonstrations that address client needs and showcase our capabilities.

Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of client satisfaction and retention.

Sales Pipeline Management: Manage and nurture leads through the sales pipeline, track sales activities and opportunities in CRM software, and provide accurate sales forecasts.

Market Intelligence: Stay informed about industry trends, competitive landscape, and market opportunities to position our services effectively.

Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and objectives set by management.

Team Collaboration: Work closely with the sales team, delivery teams, and other departments to achieve company goals and deliver seamless client experiences.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Salary Package: Basic+ Travel allowance+Incentive+Performance Bonus

Job Type: Full-Time

Job Description & Requirements:

Roles & Responsibities

*Identify and onboard potential clients in the hawker, coffeeshops /restaurants and food courts

*Achieve and exceed sales targets through effective sales strategies and negotiationm skills

*Build and maintain strong relationships with new clients to ensure repeat business and

customer satisfaction through active follow-up and regular sales visits

*Develop and execute effective sales strategies and plans to meet and exceed sales targets

*Stay updated with industry knowledge, competitors and market developments

*Provide excellent customer service and address client inquiries and concerns promptly

*Cross-selling/Upselling of products

*Ensure prompt payment from clients

Requirements:

*Proven experience in sales, preferably in the frozen meat or food industry with 2-3 years

experience

*Inexperienced candidates are warmly welcome as well as there will be a mentor

assigned for guidance

*Strong understanding of market dynamics and customer behavior in the frozen meat sector

*Strong negotiation and communeration skills

*Excellent communication, negotiation, and interpersonal skills

*Ability to work independently and as part of a team

*Results-oriented with a track record of meeting or exceeding sales targets

Qualifications:

*Candidated with all pior work experiences are welcomed

*Proven experience in B2B sales, preferably in the food supply industry with 2-3 years experience

*Proficient in multiple languages / dialects is a plus

*Knowledge of food industry trends

*Preferawith valid driver's licence and willingness to travel to meet clients

Job Overview:
We are seeking a dynamic and results-oriented Head of Sales & Marketing to lead our commercial strategy for the egg and food product business in Singapore. The ideal candidate will oversee sales targets, customer relationship management, and brand-building efforts, with a strong focus on serving food service customers, such as restaurants and hotels, as well as retail channels like supermarkets and convenience store chains. This position requires a proactive leader with extensive experience in the food and FMCG industry and the ability to coordinate with the headquarters in Thailand. This position will be sitting at a warehouse office in Tai Seng area.

Key Responsibilities:

1. Sales Strategy & Target Achievement:
   • Develop sales strategies and target in accordance with Betagro Group and liaise with headquarters.
   • Drive sales performance to achieve revenue, profit, and market share targets.
   • Analyze market trends and customer insights to identify opportunities for growth.
   • Prepare regular reports on sales performance, market trends, and competitive activity for senior management.
2. Customer Relationship Management:
   • Build and maintain strong relationships with key accounts, including hotels, restaurants, supermarkets, and convenience store chains.
   • Develop tailored solutions to meet customer needs and enhance satisfaction.
   • Act as a point of escalation for critical customer issues, ensuring swift resolution.
3. Team Leadership:
   • Manage and mentor a team of sales personnel, merchandisers, and marketing executives to ensure optimal performance.
   • Set clear objectives, provide regular feedback, and foster a collaborative, high-performing culture.
   • Ensure staff are equipped with the necessary training and tools to succeed.
4. Marketing & Brand Building:
   • Oversee the development and execution of marketing campaigns to enhance brand awareness.
   • Collaborate with the marketing team to create promotions, product launches, and other customer engagement activities.
   • Monitor and measure the effectiveness of marketing initiatives.
5. Local & Regional Coordination:
   • Work closely with the headquarters in Thailand to align on product offerings, pricing, and strategy.
   • Provide regular market updates and feedback to regional leadership.
   • Ensure smooth coordination for cross-border operations and initiatives.

Qualifications & Requirements:

• Experience: Minimum 15 years of sales and marketing experience in the food or FMCG industry, with a proven track record of achieving targets and managing key accounts. Experience working in a Thai food company is preferred.
• Language Skills: Proficiency in Thai is required for effective communication with headquarters in Thailand.
• Education: A degree in business, marketing, food sciences, or a related field is preferred.
• Skills:
  • Strong leadership and team management capabilities.
  • Excellent communication, negotiation, and interpersonal skills.
  • Deep understanding of Singapore’s food service and retail markets.
  • Analytical mindset with the ability to interpret market data and trends.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Main Core Responsibilities

1)Met monthly HQ's sales budget for his/her assigned outlets.

2)Manage labour cost to meet HQ's budget for his/her assigned outlets.

3)Manage cost of good / operation cost.

4)Trainer and facilitator.

5)Ensure outlets and staff compliance company's SOP, code of conduct and regulation.

6)Outlets Hygiene to meet SFA guild line.

Intermediate Work (Middle Management Duties)

• Able to plan daily/monthly sales target to meet HQ budget, regular follow up and update on sales performance with outlet in-charge.
• Able to provide cost saving measurement for his/her area in-charge. Good understanding and knowledge on his/her outlet's past and present fast and slow moving items.
• Able to interview staff in a professional manner and recommend for hiring. Retension rate for his/her area above than company's average.
• Effectively manage and control Over-Time and Part-Time hour for his/her assigned outlet. Manage Labour cost within HQ budget.
• Able to manage outlet schedule independently, re-deploy staff effectively and fast. Able to shift in (Cover shift) if needed.
• Ensure outlet and staffs compliance with authorities regulation ( SFA licensing ) and abide to company's SOP, regulation and code of conduct.

Training Management

• Able to provide training ,coaching and evaluation for the progress and performance for Manager / Supervisor / Staff .
• Constantly giving ideas to upgrade and execute SOP and Operation issues when needed.
• A good role model and show management by example for fellow colleagues.

Job Requirements and Expectation:

1. Minimum 3 years in same field
2. Coversation and Basic PC skill
3. Positive and Willing to teach
4. Leadership and Managing skill
5. Honest and Cheerful

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

--------

- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

Liberte HR is partnered with a top Singapore-based hospitality group to source for a Restaurant Manager for a new venue (fine-casual). As the Restaurant Manager for a fine casual restaurant in a multi-faceted hospitality venue, you'll be responsible for the day to day operations of the restaurant and drive the profitably of the restaurant.

Responsibilities:

• Oversee the restaurant's day-to-day operations to ensure excellent performance.
• Partner with the General Manager to establish clear business goals and objectives, tracking progress through defined OKRs (Objectives and Key Results).
• Lead your team to achieve both commercial and non-commercial targets.
• Set and uphold operational standards, ensuring consistency across the restaurant.
• Align your team with the restaurant's mission and values while maintaining quality, hygiene, and operational excellence.
• Ensure compliance with food safety regulations, licensing laws, and safety standards for both guests and employees.
• Develop tailored staff growth plans that align with the needs of the business.
• Implement effective training programs for venue staff.

Requirements:

• Diploma/Degree in Food and Beverage/Hospitality Management
• Minimum of 4 years of relevant experience in a formal, or fine casual restaurant in a management capacity.
• Proven experience in managing/driving the profitability of the restaurant.
• Strong communications and leadership skills
• Penchant for people development and invested to build a team for the long term.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.

• Reputable company
• Gross Salary up to $7,900, basic up to $6,600
• Well-known projects in the market

Responsibilities:

• To execute the project with satisfaction by the customer . under PDCA (plan do check action) cycle.
• Develop Project construction scheme: quality, safety, environment.
• Develop master schedule, ISO Quality Plan, OSHA Safety Plan, Identify the risk with tackle plan, To come out with budget plan, Understand the project contract conditions and requirements
• To develop trust relationships with suppliers and subcontractors
• To organize site work schedule with customer through staff management & Control of suppliers & subcontractors.
• Manage master construction schedule, quality, safety, to reduce from original budget, to meet authorities code of practices and client in house requirement
• To implement the approved installation methods
• To adopt new or creative/enhance efficient installation methods to reduce cost
• To develop efficient communication accordance to site organization

Requirements:

• Degree in Electrical Engineering or Diploma with at least 10 years of relevant experience can be considered.
• Minimum 10 years of relevant experience
• Code of practice
• Knowledge of ISO 9000 / OSHAS 18000

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

• At least 3 years relevant working experience within the Construction industry in Singapore.
• Ability to prioritize tasks well and able to work independently.
• Able to motivate in a challenging work environment.
• Good in planning, organizing and interpersonal skills.

Responsibilities

• Managing a team of accountants and junior staff.
• Reviewing and approving clients' financial statements and reports including profit and loss, balance sheet, and cash flow statements.
• Building and maintaining relationships with clients.
• Overseeing the daily full set accounting functions.
• Assisting clients with budgeting, forecasting, and financial planning.
• Ensuring compliance with accounting standards, regulations, and tax laws.
• Liaise with auditors, tax agents and banks for related matters.

Requirements

• Excellent interpersonal and communication skill
• Proven related experience working in an accounting/audit firm
• Ability to manage and lead a huge team
• Strong understanding of accounting principles and tax laws

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job description:

• Work closely with our Project Management team to ensure success of the project.
• Based on project requirement, plan, organize and manage our in-house construction team to execute the works on schedule, with good quality and safety.
• Monitor & control the usage of material, manpower and machinery used on site.
• Devise and propose construction methodologies that will improve constructability, quality and safety.
• Provide support to colleagues to ensure that they can complete the assigned work
• Provide on-the-job training to colleagues
• Manage and control manpower budget

Job requirement:

• At least 05 years of Construction Implementation experience using direct workforce
• Deep experience in industrial ACMV systems
• Experience in other utility systems is an advantage
• Proficient in MS Excel, Word and Email
• Excellent project control and people management skills.
• Good interpersonal and communication skills

Beauty BranchManager

Monthly Salary: Base Salary $5,000 + High Commission

We are a high-end beauty salon dedicated to providing professional and premium services to our clients. We are looking for a Beauty Salon Manager to join our team and grow with us!

Job Responsibilities:

1. Oversee daily operations and management of the salon to drive performance.
2. Develop and implement sales plans to lead the team in achieving targets.
3. Train and motivate staff, building a top-notch service team.
4. Maintain customer relationships to enhance satisfaction and loyalty.

Requirements:

1. At least 2 years of management experience in the beauty industry, familiar with beauty products and service workflows.
2. Proven sales ability and team management experience with a strong sense of responsibility and execution.
3. Excellent communication and coordination skills, capable of handling unexpected situations.

What We Offer:

• Base salary of $5,000 + commission, with unlimited earning potential!
• Comprehensive career development and training opportunities.
• Comfortable work environment and a friendly team culture.
• Employee benefits.

Work Location:
Conveniently located near an MRT station.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

JOB SUMMARY

• Delivering and achieving assigned recovery targets. Implementing new strategies and tactics to improve recovery performance, training and coaching staff to improve performance. Oversees bottom line metrics including forecasting.

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Bank’s business strategy and model appropriate to the role. In addition, to implement account strategy to ensure the facility outstanding is recovered or the account is rehabilitated to a satisfactory status for BB and ME problem accounts.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Bank and the companies operate in.
• Keep abreast with the macro economic factors impacting the economy to ensure the team is adequately resourced and minimize / mitigate any upcoming risks
• Deliver on financial goals – Gross Charge Off, Recoveries, Delinquency rates and cost
• Work closely with the Product and Credit policy teams to ensure sharing of timely feedback so that timely appropriate actions can be taken by the different functions to tighten risk appetite, if necessary

Processes

• To ensure effective utilization of resources with objectives of minimizing credit losses, maximizing recovery and managing costs.
• Review and ensure adequate and accurate collections performance & cost MIS and KPIs are in place and prepared in a timely manner, to facilitate performance management of the Collections Department
• Responsible for preparing the plan to deliver on Loan Impairment budget for the year.

People & Talent

• Employ, engage and retain high quality people
• Lead through example and build the appropriate culture and values within the Function and across the wider organization.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
• Ensure there is a training plan for the team to upskill and drive performance

Risk Management

• The ability to interpret financials and the account performance of a company, identify key issues based on the information, put in place an account strategy to recover outstanding ad then either exit or return the company to normal status for ME problem accounts.
• Minimize credit losses, maximize recoveries
• Resolution of complaints from clients and MAS
• Making optimal use of all collection tools and using analytics and data segmentation to enhance collection efficiency.
• To ensure that portfolio analysis conducted by the Credit team is fully leveraged for collections activity.

Governance

• Be robust and support scale, drive standardization and automation.
• To ensure that all collections activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country and the overall OR framework.
• Liaise with Collection & MIS Hub where appropriate to maximise benefits of centralisation.
• Uphold customer engagement and conduct principles of during customers interactions.
• Ensure adherence to the OR Assurance Framework in the identification, assessment, mitigation and control and monitoring of risk. Ensure adequate traction, track and follow through management actions to mitigate identified operational risks exposure.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Singapore / GSF Risk CPBB - Collections to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Internal : Risk, Business, Legal & Compliance, Operations, CDD, Operational Risks
• External vendor : Law firms, Private Trustees, valuers, auctioneers, repo agency

Our Ideal Candidate

• 5+ years of experience in leading Recovery teams across all retail products, managing foreclosure/repossession.
• Well versed with Dialler and Collection/Recovery strategy.
• Attentive to detail, understands processes and local regulations, and keeps the unit audit ready all the time.
• Experienced in managing big and diverse teams.
• Is foresighted, able to see the big picture and align the unit’s deliverables with the organizations objectives.
• Good stakeholder management skills.
• Outstanding communication skills, both oral and written.
• Need have good presentation skills (excels in PowerPoint).
• Outstanding project management and analytical skills with an ability to multitask and manage competing priorities with a track record in creative and successful problem-solving.
• Highly entrepreneurial with a high level of energy, dedication and an unrelenting drive to deliver value.
• Education : Bachelor's degree.

Role Specific Technical Competencies:

• Communication Skills
• People Management Skills
• Stakeholder Management
• Collections Process
• Product Knowledge
• System Knowledge
• Complaint Handling
• Analytical Thinking
• Problem Solving
• Presentation Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

1. Maintains Inventory.

2. Creates drinks, beers and food menus

3. Determines employees' schedules.

4. Ensures bar is well stock and clean.

5. Track customers for unruly behaviour

6. Maintains budget and monitor costs

7. Oversees staff including bar tenders and waiters/waitresses.

8. Hiring and training staff to provide excellent service to customers.

9. Ensure the practice of proper hygiene at all time.

10. Able to work night shift, weekend and public holiday.