About Us:

We are a leading global company with a strong presence in Southeast Asia. Our international marketing team is seeking an experienced and skilled Marketing Specialist to join our team and contribute to the growth of our business in Vietnam.

Job Summary:

The Marketing Manager will develop and execute comprehensive marketing plans in Vietnam, conducting market research and collaborating with creative teams to create effective marketing materials. The role involves managing digital marketing channels, planning events, analyzing campaign results, and working closely with sales teams to support sales goals. Key responsibilities include staying up-to-date on industry trends, best practices, and new technologies to continuously improve marketing efforts.

Responsibilities:

• Develop and execute comprehensive marketing plans and campaigns that meet business objectives and target audience needs in Vietnam
• Conduct market research and analysis to stay up-to-date on industry trends, competitor activity, and customer insights in both markets
• Collaborate with creative teams to develop marketing materials, including advertising, social media content, and event collateral that resonates with local audiences
• Manage and optimize digital marketing channels, including email, social media, influencers, and search engine marketing, to reach and engage with target audiences in Vietnam
• Plan and execute events, webinars, and trade shows to build brand awareness and generate leads in Vietnam
• Analyze campaign results, identify areas for improvement, and make data-driven decisions to optimize future campaigns
• Work closely with sales teams to ensure alignment and support of sales goals in Vietnam
• Stay up-to-date on industry trends, best practices, and new technologies to continuously improve marketing efforts

Minimum Qualifications:

• Bachelor’s degree in marketing or related field
• 6+ years of experience in marketing, preferably in a similar industry
• Proven track record of success in developing and executing marketing campaigns in multiple markets
• Strong understanding of digital marketing channels and tactics
• Excellent analytical and problem-solving skills
• Ability to work independently and collaboratively as part of a team
• Strong communication and presentation skills
• Fluency in English (written and spoken) and Vietnamese language skills

Preferred Qualifications:

• Experience with marketing automation platforms and CRM systems
• Certification in digital marketing or related field
• Experience working in a fast-paced, dynamic environment

We regret to inform that only shortlisted candidates will be notified /contacted.

EA Reg No: R24125692, Larissa Lim

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Responsibilities

• Team player with the ability to lead and motivate the team.
• Coordinate and supervise daily front of the house and back of the house restaurant operations
• Able to work with the head chef to create new dishes and market regularly
• To provide a strong relationship and leadership creating a productive team while achieving set goals
• Good communications, planning, and execution skills.
• Excellent analytical and problem-solving skills
• Deliver superior service and maximize customer satisfaction
• Train employees on service quality, improve productivity, customer care, and responsiveness
• Manage restaurant’s good image and suggest ways for improvement
• Control operational costs and identify measures to reduce waste
• Create detailed reports on a weekly/monthly/annual revenues and expenses
• Promote the brand in the community through word-of-mouth, social media, and others
• Recommend ways to reach a broader audience (e.g. promos and social media ads)
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as an Assistant/ Restaurant Manager similar role
• Proven experience in a Chinese and Seafood restaurant is an advantage
• He / She should have excellent communication and negotiation skills, strong leadership, be energetic, proactive, self-driven, highly motivated, and people skills in the driving of business for the restaurant.
• Good interpersonal skills and computer skills in Word and Excel would be essential.
• Preferable with Diploma Certification
• Acute financial management skills
• Able to work at Jurong Area

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

1. Manage and run the daily operations of the coffee bar, ensuring that sales targets and service standards are met.

2.Lead and motivate staff in achieving sales and customer satisfaction.

3.Manage operational costs and requisite stocks/items required by the restaurant.

4. Assess and improve resturant profitability.

Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

Responsibilities:

• Take responsibility for the business performance of the outlet
• Perform roll call daily prior to the operating hours to highlight on issues and to motivate staff
• Analyze and plan for outlet sales levels and profitability
• Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes
• Plan for duty roster
• Work with outlet chef on menu planning
• Manage staff and provide them with feedback
• Respond to customer complaints and ensure customer satisfaction
• Ensure that all employees adhere to the company’s uniform standard
• Ensure compliance on high standards of quality control, hygiene, and health and safety
• Check stock levels and order supplies
• Work with various department on other administrative matters such as payroll, accounts closing etc
• Perform other reasonable job duties as requested by Supervisors
• Handling emergency and difficult situation

Requirements:

• At least 2 years of relevant experience in food court / institutional catering
• Minimum ‘O’ level or Diploma in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Able to lead and motivate to produce results
• Ability to work in a fast-paced environment
• Team player

• JOB SCOPE
• Project management of building/warehousing construction projects. Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff
• JOB REQUIREMENTS
• Diploma/Degree holder
• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin (to be able to communicate with Mandarin speaking staff)
• Proficient in using Microsoft Office and familiar with Microsoft Project

JOB DESCRIPTION

Job Title

Project Manager

Occupation

PROJECT MANAGEMENT MANAGER

Job Description & Requirements

About the Client:

Our client is MNC company.

Responsibilities:

Project Management

• Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations).
• Develop and execute the overall project plan and analyze project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
• Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

• Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.

Scope Management

• Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC.

Project Governance

• Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

• Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Requirement:

• Project Management certification or successful completion of a recognized project management curriculum.
• Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory.
• Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude.
• Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework.
• Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

· Plan, organize and carried out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;

· Ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working culture;

· Review contract documentation in conjunction with B.Q. and material specifications;

· Manage the profit and loss of the project;

· Plan for site mobilization and work sequential execution;

· Prepare works schedules and master programs; Ensures that progress and other reports are put up in a timely manner as required;

· Monitor project cost budgets and ensures that desired profit margins are achieved through cost containment, material wastage control, etc;

· Ensure project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;

· Ensure that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

· Attend/Chair project kick-off meetings, daily meetings and project closure meetings with clients, consultants and other parties;

· Update and summarizes all project development performance in monthly management meetings;

· Liaise with suppliers and sub-contractors on contractual matters;

· Ensures timely response to consultants’ and all other requests in a pro-active and timely manner;

· Provides effective leadership to team members through coaching, mentoring and motivating on an ongoing basis and ensuring that good team work and esprit-de-corps exist in the Project team;

· Ensures that all project documentation are maintained effectively including email communication;

· Sets key performance indicators for project team members, tracking, monitoring and assessing their performance on an ongoing basis;

· Any other duties as may be assigned.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

• The Project Manager (PM) shall carry out feasibility studies of the project initial by client.
• Consolidate and prepare specifications, requirements, drawings and estimated procurement value in accordance to client’s procurement policy.
• Preparation of quotation and invitation for quote/ tender etc.
• Prepare and provide information for any clarification and arrange for site show round and briefing to interested tenderers/bidders.
• Conduct tender clarifications for the tender price and proposal submitted.
• Submit preliminary evaluation report in accordance to client’s approved template.
• Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.
• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Ability to manage multiple projects at a time.
• Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.
• Ensure vendors and contractors' work performances comply with ENGIE’s quality and safety standards and statutory regulations.
• Ensure proper handover and update of inventories and drawings.
• Assist to execute sourcing and administration of contracted services, where required.
• Liaise closely with the operations team and provide technical support to ensure the smooth transition of the defects liability period and maintenance.
• Any other ad-hoc duties as and when assigned.

Job Requirements

• Degree in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering; or equivalent.
• Candidate who possesses certification in project management (PM) and food industry work experience will be added advantage.
• 5 years of relevant experience, with a minimum of 3 years of experience in building / facilities maintenance with proven track record.
• Possess good communication skills in liaising with both internal and external stakeholders.
• Able to work at a fast pace and communicate with people at all levels.
• Possess good practical knowledge in building maintenance with initiative and good analytical skills.
• Good teamwork, interpersonal qualities, self-motivated and able to multi-task.
• Proficient in Microsoft Office suite of applications.

We are seeking a dynamic and passionate Pilates Manager to lead and grow our new Pilates Reformers program. This role will be instrumental in shaping and executing our Pilates program’s business strategy, ensuring a world-class experience for our clients.

Responsibilities

• Pilates Instruction:
  • Teach up to 60 group Reformer Pilates classes per month.
  • Conduct private and semi-private Reformer Pilates sessions as needed.
  • Stay updated on the latest Pilates techniques and trends.
• Studio Management:
  • Oversee the daily operations of the Reformer Pilates studio, including scheduling, class planning, and equipment maintenance.
  • Ensure the studio is clean, organized, and stocked with necessary supplies.
• Program Development:
  • Co-develop and implement innovative Pilates programs and workshops to attract new clients and retain existing ones.
  • Collaborate with the marketing team to create effective marketing campaigns to promote Pilates services.
• Team Leadership:
  • Be involved in the recruitment and hiring of Pilates instructors.
  • Provide ongoing training and development to the Pilates team (where applicable).
  • Foster a positive and supportive team culture.
• Business Development:
  • Co-identify (with the Business Development Manager) and pursue opportunities to grow the Pilates business, such as corporate partnerships and special events.
  • Analyze key performance indicators (KPIs) to measure the success of the Pilates program and make data-driven decisions.

Requirement

• Accredited and recognized Pilates Matwork and Reformer Instructor certification.
• Strong track record of teaching group and private Reformer Pilates classes.
• Experience in developing and implementing successful Pilates programs, or in managing group yoga/fitness programs.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Passion for Pilates and a commitment to providing exceptional client service.
• Ability to work independently and as part of a team.
• Energetic, enthusiastic, and results-oriented.
• A creative thinker with a passion for innovation.
• A strong understanding of the fitness industry and market trends.

If you are a highly motivated and experienced Pilates professional who is passionate about helping others achieve their fitness goals, we strongly encourage you to apply.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

*Job Description**:

We are seeking a highly skilled and experienced Salon Manager to join our team. The successful candidate will oversee the daily operations of our salon, ensuring efficient and effective management of resources, processes, and personnel.

**Key Responsibilities**:

- Lead and manage the salon team to achieve operational excellence.

- Develop and implement strategies to optimize productivity and performance.

- Oversee budget management, resource allocation, and project planning.

- Ensure compliance with company policies, procedures, and regulations.

- Foster a positive and collaborative work environment.

- Provide regular reports and updates to senior management.

**Requirements**:

- Bachelor's degree or a related field.

- Proven experience as a manager in the beauty industry or a similar senior-level position.

- Strong leadership, organizational, and communication skills.

- Ability to develop and implement strategic plans.

- Excellent problem-solving and decision-making abilities.

- Proficient in using management software and tools.

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Management consultants help organisations to improve business performance by cutting costs, increasing productivity, creating value and maximising growth. They use their business skills to provide objective advice and expertise and help an organisation to develop any specialist skills that it may be lacking.

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food&Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

6 Days Work Week

Off days are not fixed

Company van is provided

Incentive of $2000 if target hit! + AWS + VB + ALLOWANCES

Operations

• Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
• Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
• Liaised with landlords on building matters, joint promotions, and events.
• Marketed food stalls to tenants and ensured prompt rental collection from tenants.
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
• Proposed activities based on market needs.
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
• Handled daily sales settlements.
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
• Ensured the financial and operational performance of designated food courts and coffee shops.
• Worked with senior management and the financial team on outlet budgets.
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards.
• Developed employees by providing ongoing feedback and establishing performance expectations.
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
• Ensured stall selling prices were in accordance with agreements.
• Assessed and evaluated stall tenant performance.
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
• Conducted weekly and monthly outlet meetings.
• Ensured M&E works were completed according to schedule.

Administration

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
• Handled disciplinary issues, grievances, disputes, and team tensions.
• Managed termination procedures according to company guidelines.
• Communicated company policies and procedures effectively to team members and stall tenants.
• Accountable for outlet float money, petty cash, and daily sales collection.
• Ensured stall tenants’ daily sales were accurately received and banked.
• Submitted timely outlet reports.
• Prepared and submitted monthly reports to Senior Management.
• Ensured proper cost control on all expenses according to budget.
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
• Performed any other assigned tasks.

Requirements

• With passion in working F&B industry and its operational processes.
• Minimum 5 years’ experience in Foodcourt operation
• Ability to foster positive working relationships
• Strong leadership quality with excellent analytical and decision-making skills
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

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RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

General Summary:

The Shift Manager is responsible for ensuring the smooth operations of the restaurant during their
shift, with a primary focus on customer satisfaction, inventory control, and staff management. The
Shift Manager is also responsible for maintaining equipment and facilities, ensuring compliance with
safety and sanitation standards, and managing expenses and revenues during their shift.
Principal Duties and Responsibilities:

Overall, the Shift Manager is expected to deliver 100% customer satisfaction through fast and
friendly service, quality products, and a clean environment.
On Manpower:

• Recruitment of Full-time and Part-time employees.
• Check uniform/dress code standards of all team members to ensure compliance with PH
standards.
• Ensure team members carry out responsibilities as assigned by coaching and follow-up.
• Provide overall leadership and recognize and motivate team members in the shift.
• Assist in hiring by ensuring that the restaurant is recruitment ready with updated formats.
On Machine:
• Ensure that equipment is calibrated and checked weekly to ensure maximum safety when
they are in operation.
• Ensure upkeep of delivery vehicles for restaurant-based deliveries.
• Assist in management of day-to-day operations by managing labor, supplies, and developing
FOH team.
• Ensure that facility and FOH equipment are maintained to company standards on a day-today basis.
On Materials:
• Ensure that products are available at all times during business hours.
• Ensure that inventory stocks are neatly placed for accessibility.
• Update Projection charts to ensure product availability and to reduce wastages.
On Method:
• Deliver CHAMPS for each transaction in the shift taking the team along.
• Follow the RGS checklist during the entire shift & hand over appropriately.
• Manage forecasting on each station & adjust based on business needs.

Job Responsibilities:

• Report to the Project Manager and/or Asst. Project Manager.
• Overall in charge of site coordination.
• Lead a team of operation staff in daily operations.
• Manage and oversee the day-to-day construction activities of the project.
• Monitor and control the general workers' deployment on-site.
• Maintain site access throughout the construction period.
• Control and monitor work progress and resources.
• Monitor and control material wastage.
• In-depth understanding of project specifications, technical details, and construction drawings.
• Carry out work scheduling, material requisition planning, project coordination, and documentation.
• Ensure timely completion and good quality of works.
• Monitor Project's cost by taking proactive measures to prevent cost overruns.
• Other ad-hoc duties as assigned by the Immediate Supervisor/ Management.

Job Requirements:

• Five (5) years of working experience in construction industry.
• Degree in Civil Engineering or equivalent. Diploma holders or equivalent with relevant experience and proven track records will also be considered.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.