At WSH Experts, we specialize in delivering top-notch enforcement support services and a wide array of professional solutions to meet market needs. With a commitment to excellence, integrity, and innovation, our team drives impactful results, ensuring compliance and safety for our clients and communities. As the Operations Manager (Enforcement), you will play a pivotal role in overseeing and managing the seamless execution of enforcement operations. With a focus on team leadership, client satisfaction, and operational excellence, you will ensure that WSH Experts continues to set the standard in enforcement services. Your proactive approach and dedication to upholding high performance and compliance standards will make a lasting impact.

Roles & Responsibilities:

• Team Leadership: Manage and guide teams to ensure timely and successful completion of tasks.
• Deployment Oversight: Ensure optimal officer deployment and coverage aligned with operational needs.
• Report Management: Review, vet, and submit comprehensive reports to clients within deadlines.
• Client Coordination: Work closely with clients to plan and execute special assignments effectively.
• Performance Audits: Conduct regular audits to assess and enhance officer performance and compliance.
• Recognition Initiatives: Acknowledge exceptional performance with incentives and commendations.
• Training & Development: Deliver refresher training to maintain high operational standards.
• Feedback & Resolution: Investigate complaints or feedback and implement appropriate corrective actions.
• HOTO Process: Oversee the smooth handover and takeover process for departing officers.
• Spot Checks: Perform routine spot checks to ensure adherence to protocols.
• Client Support: Address client queries promptly and ensure exceptional service delivery.
• Officer Support: Provide guidance and assistance to officers, addressing their queries effectively.
• Ad-Hoc Responsibilities: Respond to site requirements and urgent situations, even outside office hours.

Requirements:

• Minimum 3 years of experience in operations management, ideally in security or law enforcement services.
• Proven ability to lead teams and manage complex operational tasks effectively.
• Strong interpersonal and communication skills to foster excellent client and team relationships.
• Demonstrated problem-solving and decision-making skills, particularly in investigations and complaint handling.
• High ethical standards, integrity, and dedication to maintaining compliance.
• Flexibility and adaptability to manage ad-hoc assignments and unexpected challenges.

Why Join WSH Experts?

• Be part of a dynamic and inclusive team committed to excellence.
• Play a key role in shaping and delivering impactful enforcement services.
• Opportunities for professional growth and continuous learning.

At WSH Experts, we value diversity and strive to create an environment where everyone can thrive. We believe in nurturing talent, fostering collaboration, and delivering exceptional service.

Take the Next Step in Your Career with WSH Experts!

Apply Now and be part of a team that is redefining enforcement standards. Together, let’s build safer, more compliant communities.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

JOB DESCRIPTION:

• Greeting customers and offering assistance.
• Answering customer questions and concerns.
• Providing customers with detailed product information and recommendations.
• Advising customers about member benefits, promotions, and sales.
• Totaling purchases and processing cash, check, and credit card payments.
• Processing exchanges, returns, and refunds according to company policies.
• Maintaining a clean and organized retail environment.
• Assisting with stock management.
• Arranging merchandise on shelves and displays

JOB REQUIREMENTS:

• Previous retail experience is beneficial.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Computer literate and basic math skills.
• Available to work on weekends and holidays.

The ESG Consulting practice comprises professionals passionate about making a positive impact through advising KPMG clients on environmental, social and governance (ESG) matters to improve business resilience and increase business value. Key services include decarbonisation, sustainable finance, energy transition, due diligence, transition planning, risk and governance and reporting.

Together with other professionals, you will:

• Drive the growth of the ESG Consulting practice by providing expert advice, guidance and solutions to organizations and businesses seeking assistance in the specific area of ESG.
• Leverage your knowledge, skills and experience in the ESG domain to help clients solve business problems, improve operations and achieve their goals such as regulatory compliance, productivity and resource allocation, or revenue growth.
• Undertake activities such as:
• Developing proposals for submission to client and participate in pitch meetings
• Research on client and market practices to determine current actions and behaviours to establish performance benchmarks,
• Conduct capacity building workshops briefings and seminars to facilitate knowledge transfer
• Use technology and tools to analyse data to identify problems within a business and determine the most effective strategies for resolving those issues
• Compile findings into reports and presentations to explain findings and recommendations, and/or
• Oversee the implementation of recommendations or provide on-going advice
• Build rapport and relationships with internal stakeholders and clients.
• Ensure risk management procedures are carried out in accordance with the firm’s guidelines and requirements.

We are looking for professionals who:

• Are enthusiastic about being part of and building a strong, impactful consulting practice,
• Have a minimum of 5 - 10 years experience in a relevant role,
• Have strong educational qualifications in the fields of finance, engineering, or environmental science,
• Have worked as a consultant or has the intent to nurture a career in professional services,
• Is adept at developing presentation materials to a high quality quickly, leveraging the Microsoft Office suite, tools and technology,
• Has excellent interpersonal and communication skills, works well with others
• Has strong work ethic, strong project management and independent problem solving skills

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

Senior Manager

1. Maintain cleanliness and hygiene of work stations and maintenance of equipment.

2. Ensure the consistency in the preparation of all food items according to recipes and standards.

3. Managing in all kitchen activities to ensure guests receive high quality food in a timely manner.

4. Communicate politely and display courtesy to guests.

5. Supplier management and stock level check.

6. Promotion and program design for customer satisfaction and sales growth

7. Communication with marketing agency for the lead generation

Retail Store Manager

• Location: Jewel Changi
• Working Days: 5 Days (44 Hours)
• Working Hours: Shift
• Salary: $2,500 - $3,000

Job Responsibilities

• Results focused - you must have a strong sales focus and proven results
• Assist in maintaining all company policies and standards in relation to running of the store such as store appearance and merchandising
• Manage retail staff, among which includes people working on the floor.
• Training new staff members and scheduling shifts.
• Maintain health and safety measures and store’s cleanliness
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• other duties as assigned.

Job Qualifications

• Minimum of 2-5 years’ experience in a retail environment.
• Ability to organize inventory while working on the selling floor and backend.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client is a major player in the e-gaming and e-payment industry.

Salary budget is SGD 10K + bonuses.

Responsibilities:

• Develop and maintain strategic partnerships with key industry players to drive business growth
• Conduct market research and analysis to identify trends, opportunities, and challenges in the global market
• Design and implement solutions to meet the needs of clients and partners, while driving revenue growth
• Establish and maintain relationships with internal and external stakeholders to ensure seamless collaboration and communication
• Identify and capitalize on new business opportunities, while continuously optimizing existing partnerships and channels

Qualifications:

• Proven track record in business development, partnership management, and growth strategy in a global context
• Bachelor's degree or higher in a relevant field
• Strong analytical, research, and problem-solving skills, with the ability to work independently and collaboratively
• Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with diverse stakeholders
• Results-driven and proactive, with a strong work ethic and a passion for driving growth and innovation.
• Candidates from gaming companies, internet companies, e-commerce or payment companies are encouraged to apply.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Responsibilities

• Research and develop air conditioning system/product for industrial and commercial use
• Design and optimization of mechanical components/system for HVAC systems
• Analysis of mechanical systems, including structural, fatigue, thermal and vibration
• Develop manufacturing drawings in accordance with applicable standards
• Engineering product design, optimization, cost down and scale-up for mass production
• Product certification, quality control and design for manufacturing and ease of maintenance
• Collaborate and interact with external vendors for component selection, manufacturing and system assembly
• Read, interpret and review technical drawings, schematics, and computer-generated reports
• Generate operating procedures and provide technical information
• Collaborate and analyze customer design proposals, specifications and requirement, and to evaluate and propose solutions

Requirements

• Bachelor's Degree in mechanical Engineering or equivalent engineering degrees
• Good mechanical aptitude and knowledge
• Proficient in SolidWorks and modeling
• Excellent problem solving and project management skills
• Background in HVAC engineering especially chiller operation and optimisation is a plus
• Experience in R&D and product development especially in air conditioning system is a plus
• Knowledge in new product introduction from R&D to commercial stage
• Technically sound coupled with experience in sourcing, negotiation and cost control
• Possess initiatives, logical thinking and good analytical abilities, and able to resolve issues from multiple perspectives.
• Passion for the job and a challenging spirit preferred.
• Strong communications and interpersonal skills

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Sales Coordinator to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Coordinator:

• Accurately process sales orders in the system, ensuring correct product details, pricing, and customer information.
• Prepare and maintain sales documents, including quotations, invoices, contracts, and sales reports.
• Assist the sales team in preparing presentations, proposals, and any other necessary documents.

Requirements:

• Relevant experience
• Experience with SAP or ERP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary:

The Funds Product Manager is responsible for managing and growing the mutual funds product portfolio. This includes developing and executing product strategies to increase product penetration, achieve sales targets, enhance customer experience, and ensure regulatory compliance. The role requires collaboration with internal and external stakeholders, data-driven decision-making, and continuous innovation to maintain a competitive edge.

Key Responsibilities:

1. Product Strategy and Development:

• Develop and implement strategies to achieve AUM growth and sales targets.

• Identify and onboard new fund providers to expand the product suite.

• Create innovative campaigns to enhance product penetration, such as cashback promotions and exclusive offerings.

2. Portfolio Management:

• Monitor and analyze fund performance, ensuring alignment with the market and customer needs.

• Leverage CIO insights and market trends to position funds strategically.

3. Digital and RM Enablement:

• Enhance self-service capabilities on digital platforms to boost client engagement.

• Work closely with relationship managers (RMs) to increase advocacy for fund sales through tools, training, and targeted campaigns.

4. Sales and Marketing Support:

• Design and execute marketing campaigns across digital and traditional channels.

• Organize events and workshops to educate and engage clients and RMs.

• Drive NTW acquisition and promote cross-selling opportunities.

5. Compliance and Risk Management:

• Ensure all product offerings and campaigns adhere to regulatory standards.

• Collaborate with legal and compliance teams to mitigate risks and meet audit requirements.

6. Data Analytics and Reporting:

• Use data analytics to develop use cases that improve RM productivity and client experience.

• Monitor key performance indicators (KPIs) and prepare reports for senior management.

Require:

1. Those who have relevant work experience in Singapore and are familiar with China's intermediary labor market and have relevant customer resources are preferred.

2. Bachelor's degree or above in human resource management is preferred;

3. Singapore citizens or Singapore permanent residents are preferred;

4. Holders of Singapore CEI certificates are preferred;

5. Work experience in employment agencies in Singapore is preferred;

6. Salary: between $4500-8999.

7. Willing to do telemarketing management of recruitment business, the better the performance, develop the intermediary recruitment market and intermediary customer cooperation market in Southeast Asian countries. Familiar with the development and expansion of China's intermediary labor market, and fully launch the cooperative recruitment of labor market customers in China.

8. Assist the boss in arranging the recruitment of foreign employees, managing the company and developing overseas markets, assisting the company in applying for and managing foreign employees, arranging employee medical examinations and other management work.

9. Responsible for the establishment of the company's business sales team, responsible for completing the company's monthly, quarterly and annual sales performance. Responsible for the development and expansion of foreign intermediary business markets such as China, Vietnam, New Zealand, Indonesia, and the Philippines, and do a good job in these markets.

10. Formulate monthly and annual sales performance and plans, be responsible for achieving the target performance, be responsible for the company's monthly task performance, and include it in the performance examination system.

11. Responsible for the development and expansion of Singapore's various industries and employer recruitment cooperation customers. Achieve the performance requirements of the company's recruitment cooperation customer mission.

12. Prepare work reports and performance reports every week. Do other tasks assigned by the boss. Contact number: 86969408

• HR administration tasks such as preparing employment contracts, letters and other documentation.
• Manage onboarding and offboarding processes.
• Handle Ministry of Manpower (MOM) matters, such as work permit, work pass applications, renewal, cancellations and any other MOM related issues.
• Manage airport pass applications and renewals.
• Coordinate and arrange airport airside courses for staff.
• Manage staff engagement and relations.
• Monitor staff performance and welfare.
• Manage and resolve staff disciplinary issues/any internal staff disputes.
• Develop job descriptions, identify qualifications and devise recruitment strategies.
• Engage in recruitment activities, including screening candidates, coordinating and arranging interviews.
• Partake in walk in intervews/recruitment events when required.
• Partake in Government surveys.
• Prepare HR reports/documents when required.
• Assist in monthly attendance and payroll processing.
• Manage client complaints and relations (via email/F2f meetings or Whatsapp).
• Work closely with Operations team, on staffing and manpower issues.
• Undertake any other administrative/ad-hoc duties as assigned.
• Minimum Diploma in Human Resource.
• At least 2 years of working experience in HR management.
• Well versed with the Employment Act and MOM policies.
• Proficiency in Microsoft Office applications.
• Strong attention to details and high degree of accuracy.
• Able to work under pressure/very fast paced environment.
• Strong command of English and good writing skills.
• Excellent communication skills and interpersonal skills.
• Ability to build strong relationships with existing staff and potential candidates.
• Organisational and time management skills, with the ability to manage multiple priorities.
• Fast learner.

Who are we looking for?

We are looking for someone to establish and build upon the trust that we have fostered with our Partners.

You will work directly with the design team to ensure the prompt delivery of key deliverables and serve as the primary point of contact to our Partners.

What are you supposed to do?

• Acquire a thorough understanding of our Partners’ needs and requirements to develop and/or expand the relations by proposing solutions that meet their objectives
• Serve as the primary contact between Partners and internal team
• Promptly resolve issues and/or problems faced by our Partners
• Prepare weekly progress and forecast reports to internal stakeholders

And.. hopefully more!

Are you..

• someone that enjoys engaging with different individuals across different industries?
• someone that enjoys exploring new marketing and design ideas?
• equipped with a strong attention to detail and good eye for design?
• Self-motivated, with a high level of drive and determination?

About AppFlowy

AppFlowy is the AI collaborative workspace where you achieve more without losing control of your data.

The #1 open source alternative to Notion.

At AppFlowy, we’re on a mission to empower individuals and teams to create, organize, and share content seamlessly.

The Role

We’re looking for a creative and data-driven Content Marketer to craft compelling stories, drive audience engagement, and grow AppFlowy’s presence across digital platforms. You’ll play a critical role in defining our content strategy, amplifying our brand, and connecting with our vibrant community of users and developers.

What You’ll Do

• Develop and execute a content marketing strategy that aligns with AppFlowy’s business goals.
• Create and distribute high-quality content, including blog posts, case studies, whitepapers, social media posts, email campaigns, and video scripts.
• Optimize content for SEO to drive organic growth and improve search rankings.
• Collaborate with product, design, and community teams to ensure consistent messaging and branding.
• Manage content calendars and oversee the end-to-end content production process.
• Analyze content performance and iterate based on data-driven insights.
• Engage with the open-source community to spotlight success stories and promote AppFlowy’s unique value proposition.

• 6+ years of experience in content marketing, copywriting, or a related field.
• Exceptional writing, editing, and storytelling skills.
• Proficiency in SEO, content distribution channels, and analytics tools like Google Analytics or SEMrush.
• Proven track record of creating impactful content that drives engagement and growth.
• Strong understanding of open-source or SaaS ecosystems is a plus.
• Ability to manage multiple projects in a fast-paced environment.
• A self-starter with a growth mindset and a passion for building communities.

We are committed to hiring a diverse team and building an inclusive, equitable culture. We encourage every person who is interested to apply. We think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. You might be the perfect person, even if you don’t match 100% of the job description.

• Work with a passionate and talented team in a rapidly growing company.
• Contribute to an innovative product that empowers users around the globe.
• Competitive salary and benefits.

Job Description:

· Coordinate, plan and implement safety programs to maintain the safety of the environment working conditions.

· Provide support to Project and Operation team in all aspects of safety, occupational health and quality issues.

· Equip with the knowledge and skills required to audit ISO accordance to the standards.

· Establish management systems documentation and ensure it is maintained.

· Assist in continual improvement projects for management systems.

· Provide support to internal staff on matters relating to management systems.

· Assist in internal and external audit of management systems.

· Track and ensure all corrective actions for non-conformance and customer complaint are effectively executed and followed.

· Investigate and complete the process for close out of all Accident.

· Investigation Reports and prepare/submit to the management.

· Accept duties assigned on Quality, Health and Safety tasks/projects as required.

Job Requirement:

· Minimum Diploma/Degree holder.

· Minimum 2-year experience in Offshore or Marine industry.

· Well verse with MS Office.

· Knowledge in ISO 9001 and ISO 45001 standards is highly preferred.

· Matured, highly motivated and a team player.

· Strong communication skills both verbal and written.

· Able to work independently and meticulous.

Job Summary:
We are seeking an experienced E-Commerce Manager with a proven background in managing and growing sales through platforms like Shopee, TikTok Shop, and Lazada. This individual will oversee website operations, sales, and marketing strategies to drive brand growth, increase market share, and optimize the customer experience. The ideal candidate will also demonstrate a willingness to actively participate in livestreaming sessions to support marketing campaigns and product promotion efforts.

Key Responsibilities:

• Marketplace Management: Develop and execute sales strategies to optimize product listings and maximize visibility and revenue on Shopee, TikTok Shop, and Lazada.
  Analyze performance metrics and trends on each platform, providing actionable insights and recommendations for improvement.
  Collaborate with platform representatives for promotional campaigns and ensure adherence to platform guidelines.
  
• Website Management: Oversee the maintenance, content updates, and overall functionality of the company's e-commerce website.
  Ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
  Work closely with web developers, designers, and marketing teams to implement and test new features and enhancements.
  
• Sales & Marketing Strategy: Develop and implement e-commerce sales and digital marketing strategies to achieve revenue and growth targets.
  Create and execute campaigns that drive customer acquisition, engagement, conversion, and retention.
  Analyze data from e-commerce platforms, digital marketing efforts, and customer behavior to inform marketing initiatives and optimize ROI.

• Social Media Management: Develop and execute social media calender and content creation.
  
• Inventory and Operations Management: Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels.
  Implement efficient workflows and processes to enhance operational efficiency.
  
• Livestreaming Participation: Be actively involved in livestreaming sessions for product promotion, customer engagement, and sales conversion, collaborating closely with the marketing and creative teams.
  Prepare for livestream sessions by understanding product details, trends, and strategies to enhance engagement and audience interaction.
  
• Customer Experience and Support: Monitor and respond to customer inquiries and reviews, ensuring high levels of customer satisfaction and brand loyalty.
  Continuously improve customer support channels in partnership with the customer service team.
  

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Experience: At least 5 of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

Responsibilities:

• Responsible for the mechanical design and development of electronic automation equipment.
• Design and review projects to meet customer requirements.
• Work with Production department to optimize design to minimize error.

Requirements:

• Min. Diploma in Mechanical or Mechatronic Engineering
• 2 to 10 years experience in electronic automation equipment design
• Proficient in Solidworks software
• Knowledge of Pro Engineer software will be an added advantage

Interested applicants, please send in your detailed resume including your current & previous working experiences as well as current and expected salary to [email protected]

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

At WSH Experts, we specialize in delivering top-notch enforcement support services and a wide array of professional solutions to meet market needs. With a commitment to excellence, integrity, and innovation, our team drives impactful results, ensuring compliance and safety for our clients and communities. As the Operations Manager (Enforcement), you will play a pivotal role in overseeing and managing the seamless execution of enforcement operations. With a focus on team leadership, client satisfaction, and operational excellence, you will ensure that WSH Experts continues to set the standard in enforcement services. Your proactive approach and dedication to upholding high performance and compliance standards will make a lasting impact.

Roles & Responsibilities:

• Team Leadership: Manage and guide teams to ensure timely and successful completion of tasks.
• Deployment Oversight: Ensure optimal officer deployment and coverage aligned with operational needs.
• Report Management: Review, vet, and submit comprehensive reports to clients within deadlines.
• Client Coordination: Work closely with clients to plan and execute special assignments effectively.
• Performance Audits: Conduct regular audits to assess and enhance officer performance and compliance.
• Recognition Initiatives: Acknowledge exceptional performance with incentives and commendations.
• Training & Development: Deliver refresher training to maintain high operational standards.
• Feedback & Resolution: Investigate complaints or feedback and implement appropriate corrective actions.
• HOTO Process: Oversee the smooth handover and takeover process for departing officers.
• Spot Checks: Perform routine spot checks to ensure adherence to protocols.
• Client Support: Address client queries promptly and ensure exceptional service delivery.
• Officer Support: Provide guidance and assistance to officers, addressing their queries effectively.
• Ad-Hoc Responsibilities: Respond to site requirements and urgent situations, even outside office hours.

Requirements:

• Minimum 3 years of experience in operations management, ideally in security or law enforcement services.
• Proven ability to lead teams and manage complex operational tasks effectively.
• Strong interpersonal and communication skills to foster excellent client and team relationships.
• Demonstrated problem-solving and decision-making skills, particularly in investigations and complaint handling.
• High ethical standards, integrity, and dedication to maintaining compliance.
• Flexibility and adaptability to manage ad-hoc assignments and unexpected challenges.

Why Join WSH Experts?

• Be part of a dynamic and inclusive team committed to excellence.
• Play a key role in shaping and delivering impactful enforcement services.
• Opportunities for professional growth and continuous learning.

At WSH Experts, we value diversity and strive to create an environment where everyone can thrive. We believe in nurturing talent, fostering collaboration, and delivering exceptional service.

Take the Next Step in Your Career with WSH Experts!

Apply Now and be part of a team that is redefining enforcement standards. Together, let’s build safer, more compliant communities.

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

1. To ensure alignment of Divisional Procurement strategy & processes to the Group Procurement Policies & Authorities
2. To ensure effective governance and transparency of operations
3. To maximize value creation & optimize total cost of ownership
4. To ensure a stable and competitive supplier base
5. To adopt best in class procurement systems and processes

Strategic Responsibilities:

1. Perform Spend Analysis to support sourcing strategy and annual plan development for TSL
2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for TSL
3. Drive procurement cost reduction initiatives within TSL
4. Support the development and drive the implementation of Group Procurement strategies, policies and initiatives at TSL
5. Contribute to the development of procurement planning processes
6. Lead/Manage the procurement processes at TSL
7. Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA for TSL
8. Drive and manage capability development and knowledge management for TSL

Operational Responsibilities:

1. Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
3. Supplier Classification, Relationship Management and contract management
4. Proactively work with Stakeholders and assist in or directly manage spend
5. Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
6. Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
7. Analyze past and future demand volumes, inventory trends and current inventory levels
8. Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs) at TSL
9. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
10. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.
11. Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes.
12. Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization.
13. Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders.
14. Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies.
15. System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.
16. Managing the roles and permissions assigned to individual users. Involves in determining the access levels and responsibilities of different users and ensuring that the appropriate individuals or authorities have the necessary approval rights.
17. Continuous improvement: Stay informed about emerging procurement trends, technologies, and best practices. Proactively identify opportunities for process improvement and automation. Lead or participate in projects to implement new tools, systems, or process enhancements.

Requirements:

1. Operational

(i) Perform Cost Benefit analysis of strategies and initiatives

(ii) Prepares Monthly, Quarterly and Yearly performance reporting, when required

(iii) Project implementation

(iv) Perform business process analysis for Procurement (MS Dynamic 365)

(v) Risk Management and reporting

(vi) Drive ESG policy implementation and reporting for Procurement

2. Strategic

(i) Identifying procurement strategies to suit the different business needs

(ii) Negotiations with strategic vendors, when required.

3. Interactions

Divisions/BUs (50%)

(i) Implement the strategic procurement initiatives across the

Division.

External Parties (50%)

(i) Negotiations with strategic vendors

(ii) Guide consultants on the relevant strategic procurement

initiatives

i. Bachelors's Degree in any discipline

ii. Masters Degree or Procurement Professional Certification will be an advantage.

iii. Minimum 8 years of experience

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

We are looking for a positive and proactive individual to join our growing and highly motivated business development team. You will be tasked with selling our business solutions targeted to the medium to large corporations.

Job descriptions

· Seek and identify prospective clients independently through various push lead generation methods to targeted segments using social and digital marketing as well as telemarketing.

· Contribute to support marketing activities to generate qualified sales leads and publicity to IQ Dynamics’s products and services.

· Share market insights and thoughts generation with marketing to support sourcing of new business opportunities

· Assisting in pre-qualification of enquiries, preparation of proposal and diligent follow ups

· Learn and perform solution showcase to prospective clients to share product capabilities through product demonstrations

· Drive the closure of deals through solution selling with clear and compelling value propositions

· Build and develop a long-term partnership with clients and business partners.

· Prepare sales forecasts and report to sales director regularly.

· Achieve sales objectives assigned

Requirements

· Excellent communicator, good listening skills (presentation and writing)

· Highly motivated, outgoing, and upbeat phone skills, enjoy speaking with people

· Positive mindset and a keen learner, training will be provided.

· 2 years relevant experience in IT solution selling will be an advantage.

· Entry level candidate with strong motivation and good attitudes may be considered

· HR Personnels who have prior project experience in implementing their company's HR systems, and are looking at switching careers to sales are welcome to apply

· Candidate with business management or digital marketing knowledge, prior inside sales experience, with strong phone presence will be an advantage.

· Diploma/Degree in Business or Marketing or IT

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).