As a sales assistant manager, some common duties and responsibilities include:

Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.Write and distribute email, correspondence memos, letters, faxes and form

1. Sales Team Management: Assist in leading and managing a team of sales representatives, providing guidance, coaching, and support to help them achieve their sales targets.
2. Sales Strategy Development: Collaborate with the sales manager to develop and implement sales strategies, tactics, and plans to drive revenue growth and expand customer base.
3. Customer Relationship Building: Build and maintain strong relationships with existing and potential customers, identifying their needs and providing solutions to increase sales and customer satisfaction.
4. Sales Performance Analysis: Analyze sales data and performance metrics to identify areas of improvement, provide insights, and recommend actions to optimize sales results.
5. Training and Development: Provide training and development opportunities to sales team members, ensuring they have the necessary skills and knowledge to succeed in their roles.
6. Sales Forecasting: Assist in developing and managing sales forecasts, pipelines, and sales reports to ensure accurate sales projections and revenue growth.
7. Market Research: Conduct market research to stay up-to-date on industry trends, competitor activity, and customer needs, providing insights to inform sales strategies.
8. Sales Process Improvement: Continuously evaluate and improve sales processes, identifying opportunities to streamline operations, reduce costs, and increase efficiency.
9. Communication and Collaboration: Foster open communication and collaboration between sales team members, other departments, and stakeholders to ensure alignment and effective execution of sales strategies.
10. Goal Setting and Achievement: Set and achieve sales targets, objectives, and key performance indicators (KPIs), ensuring the sales team is aligned with company goals and objectives.
11. Recruitment and Hiring: Assist in recruiting, hiring, and onboarding new sales team members, ensuring the team has the necessary skills and expertise to succeed.
12. Performance Management: Manage the performance of sales team members, providing regular feedback, coaching, and disciplinary actions as needed to ensure high performance and achievement of sales targets.
13. Budgeting and Resource Allocation: Assist in managing sales budgets and resource allocation, ensuring effective use of resources to drive sales growth and revenue.
14. Compliance and Risk Management: Ensure sales team compliance with company policies, industry regulations, and laws, identifying and mitigating potential risks to the organization.
15. Reporting and Analytics: Provide regular sales reports and analytics to senior management, highlighting sales performance, trends, and areas for improvement.

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

Our Online Business Manager will be required to drive initiatives coordinating with internal teams to ensure all digital spend delivers effective ROAS whilst maintaining high brand standards.

Supporting the Marketing Director, our Online Business Manager will be responsible for the deployment of effective digital activity working closely with the our teams at HQ and third-party resources. The role will be responsible to online advertising, acquisition and online sales performance in line with the strategy in Australia.

This role requires a deep proven ability to drive sales through impactful sales analysis through close partnership with the Channel sales organization for APAC.

Additionally, the Online Business Manager will be responsible for:

• Analyzing and interrogating the digital marketing performance on a weekly basis with online revenue target responsibility.
• Liaising and managing the relationship between ESET Australia, APAC marketing and Global digital teams.
• Reporting on the effectiveness of the digital marketing and acquisition and making recommendations for improvement.
• Responsible for forecasting, online budget planning (incl. media planning & buying) and performance monitoring with regards to the budget allocation efficiency
• Staying on top of the latest trends in the digital space to inform future direction.
• Working with our Marketing Analyst on data requirements.
• Providing insight on consumer behavior in the digital space which could inform the creative route.
• Work with our in house designer on developing engaging and impactful content for our digital campaigns.
• To manage the strategic development of ESET Australia’s social media presence.
• Work closely with the teams in Australia to monitor retention rates.

Experience

• Proven work experience as a Digital Marketing Manager or similar role
• Solid experience coordinating successful online sales and marketing campaigns
• Strong digital marketing and advertising skill to include knowledge of key SEO principles, a understanding of the metrics and measures for digital marketing (Social, Display, PPC and Video).
• Strategic planning skills
• Solid analytical and reporting skills

[Job ID: 818570]

Overview
The opportunity is with an organization that is a unique provider of comprehensive solutions, integrating insurance, trust, and family office services tailored for high-net-worth individuals, businesses, and families with varied requirements. Backed by over a century of collective industry expertise, its dedicated professionals deliver expert guidance and personalized support to clients worldwide.

Responsibilities
Reporting to the CEO of Singapore, the individual serves as the main point of contact for insurers and sales consultants, managing insurance applications from start to finish.

• Prepare highlights, quotes, and insurer illustrations for sales meetings.
• Provide new business and after-sales support for sales consultants.
• Ensure compliance with internal processes and maintain proper CRM documentation.
• Coordinate pre-submission tasks, including medical bookings, KYC documentation, and insurer forms.
• Manage new business submissions and collaborate with sales consultants to ensure policy inception.
• Handle monthly bank reporting and address inquiries from stakeholders promptly.
• Perform other ad hoc duties as assigned.

Requirements

• At least 2-3 years of case management experience with HNW clients, ideally in insurance broking or the insurance industry.
• Skilled in using various software to generate insurer illustrations.
• Strong knowledge of underwriting requirements to ensure efficient case submissions.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Fluent in written and spoken Mandarin to interact with Mandarin-speaking clients.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Responsibilities:

• Achieve sales quota
• Sales forecast management
• Finding and hunting new business
• Driving Land and Expand in both New Logos as well as existing accounts with large potential
• Sales leads and opportunities management
• Co-work with Field Marketing, Sales Engineer, Project Manager and Business Development in regional events and activities

Requirements:

• Bachelor’s degree or above in major of IT or software
• Has business-minded, customer-oriented, excellent communicator, a good negotiator, proactive attitude, and good teamwork.
• Ideally have more than 5 years of relevant experience in business and sales in software industry
• PCs and various software applications.
• Familiar with ChatGPT or AIGC tools are better
• Excellent time management, communication, and problem-solving abilities
• Good presentation skills
• Good motivator and influencer in teamwork
• Fluent English in both oral and writing
• Travelling required to regional cities to meet the clients.

Job Description:

Developing New Business and Prospecting:

To find and seize new business possibilities in the marine and oil and gas industries, adopt a proactive and strategic strategy.
Create and put into action efficient lead creation and prospecting methods.

Obtaining Clients
Actively interact with prospective customers, learning about their PPE and workwear requirements and offering customised solutions.
Build and preserve connections with influential and important decision-makers

Reaching Sales Goals
Set lofty goals for sales and achieved them, exhibiting great drive and perseverance.
Meet and exceed revenue targets on a quarterly and annual basis.

Commercial Wisdom
Keep up with developments in the market, rivalry, and industry trends.
Offer insightful information to support the ongoing development of sales tactics.

Interdepartmental Cooperation
Work together with internal departments to ensure a unified and customer-focused strategy, such as marketing, product development, and customer service.
Share customer comments to encourage the development and improvement of products.

Requirements:

Bachelor's degree in business administration, sales, marketing, or a similar discipline, or its equivalent; an MBA is preferred.
Solid track record in business development, account management, or sales, ideally in the oil & gas and marine industries.
Strong communication and interpersonal abilities, with the capacity to establish relationships and sway decision-makers at all levels.
Excellent negotiation and presentation abilities, with a track record of closing complicated sales deals.
Analytical and strategic thinking skills, as well as the ability to spot possibilities and boost sales.
Capacity to operate both individually and together in a fast-moving, team-focused setting.
Proficiency with the Microsoft Office Suite, CRM software, and additional tools for sales and marketing.
he readiness to travel as required to attend industry events and meet with clients.

ROLE

As the face of Destination Beverage for the Professional Clients, you are in charge and credited of the sales generated by the On Trade Channels. Identically, you will be the privileged contact point for Customers and Brands.

You have the responsibility to maintain and grow the sales of the company while ensuring healthy margins, prioritizing the increment of profitability for the company.

You keep a Sales and Leads Report weekly with proposal on how to grow and improve the P&L of each account.

You suggest ideas and supervise the Marketing initiatives, including but not limited to calendar of Promotions, Trainings, Guestshift and other activations.

You train internal team members as well as customers, and you will be proposing beverage programs to outlets.

More specifically, you are looking after Hotels, High Profile accounts (such as Cocktail Bars) and High volume accounts (Celavi and other groups), and from time to time, help on restaurants requiring a specific promo/training/consulting.

You can be required to travel for work and representation overseas (short trips).

PROFILE

In order to sustain and accelerate our growth, we are looking for an experienced Sales Manager with an extensive network in the Beverage Industry, specifically Hotels and Cocktail bars or Restaurants.

The candidate should:

- be proficient in English and another language,

- have solid knowledge on cocktails and beverage programs, ideally built in a previous operational position

- be autonomous yet a team player

- be result oriented with a sense of ownership

- have impeccable presentation

- be great with people with a desire to service and deliver value to his/her customers.

- have analytical skills allowing to assemble proposals based on Market variables and clients specifics

You will be working closely with Brands to launch and promote products.

You have built over the years trustful relationship with the who's who of the trade, but you are still excited in the hunting role.

Attitude over Skills, if you possess both, that's great!

Company Overview:

Xaltius is a technology and customer driven company with expertise to provide innovative software solutions and corporate training to customers around the globe. We work to enhance and drive superior business performance.

We are a multi-cultural and diverse team mainly focused on delivering personalized solutions in data engineering, data science and big data. We are also host to an innovation hub which works towards building sustainable and reusable idea-driven products having a high social impact and benefiting the general society.

Role Overview:

We are seeking an experienced and dynamic Senior Sales Manager to spearhead our efforts in driving sales of corporate training programs. The ideal candidate will have a proven track record in selling technical training solutions to large organizations and a strong understanding of the corporate L&D ecosystem. This role requires strategic thinking, excellent relationship-building skills, and the ability to tailor training solutions to meet client needs.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to achieve revenue targets and expand the client base within MNCs and large enterprises.
• Identify, engage, and build relationships with key decision-makers in corporate L&D, HR, and management teams.
• Promote and sell a wide range of customizable technical training programs tailored to the needs of corporate clients.
• Understand client requirements and collaborate with internal teams to design and propose training solutions that address their challenges.
• Lead the end-to-end sales process, including prospecting, needs analysis, proposal development, negotiation, and contract closure.
• Maintain and grow relationships with existing clients, ensuring high levels of client satisfaction and identifying opportunities for upselling and cross-selling.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and adapt strategies.
• Provide accurate sales forecasts and regular performance reports to senior management.
• Represent the company at industry events, conferences, and networking opportunities to promote our offerings and establish thought leadership.

Qualifications and Experience:

• Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred).
• 5+ years of proven experience in B2B sales, preferably in selling technical or corporate training solutions.
• Demonstrated success in engaging with and selling to corporate L&D and HR teams within MNCs and large enterprises.
• Strong knowledge of technical training areas such as data science, analytics, software engineering, or similar domains is highly desirable.
• Exceptional interpersonal and communication skills, with the ability to present complex solutions effectively to diverse stakeholders.
• Results-driven mindset with excellent negotiation and closing skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact by empowering organizations with cutting-edge technical training solutions.

Job Responsibilities

- Establish new sales opportunities using various sales prospecting channels

- Respond to telephone / online catering enquiries

- Assist clients in menu selection and proposal

- Build and maintain good client relationship and rapport

- Account for sales and profitability of event orders and ensure smooth operations of catering

- Coordinate with internal food production and logistics team to ensure smooth delivery of catering events

Requirements

- Preferably with 1 year of relevant experience in the F&B industry

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Outgoing personality and highly motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

- Passionate about customer service and sales activities

• Accomplishes sales training human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change.
• Meets sales training financial objectives by forecasting sales training requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness.
• Develops job results resources by designing information systems; maintaining libraries and databases; building interactive and integrated job support systems.
• Develops managerial results by orienting new managers; conducting management training programs; providing learning resources; coaching individual managers.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes sales training and organization mission by completing related results as needed.

• Identify and pursue new business opportunities in contract logistics, developing strong relationships with potential clients to expand the company's customer base.
• Build and maintain long-term, productive relationships with existing clients, ensuring high levels of satisfaction and identifying opportunities for upselling or service improvements.
• Lead negotiations for new contracts and renewals, ensuring favorable terms and conditions that align with company objectives, while minimizing risks.
• Oversee pricing strategies, cost analysis, and financial forecasting for logistics contracts to ensure profitability and competitiveness. Develop and manage budgets for client projects.
• Conduct thorough market research to identify industry trends, competitor activities, and customer needs, using insights to shape commercial strategies.
• Work closely with operations, supply chain, and procurement teams to ensure that client requirements are met effectively and efficiently while aligning with company capabilities.
• Ensure that all logistics operations meet agreed service levels and performance targets, addressing any issues promptly and implementing corrective actions as needed.
• Monitor the performance of contracts through KPIs, ensuring that key deliverables are met, and reporting on performance metrics to senior management.
• Identify potential risks in contracts, pricing, and operations, developing mitigation strategies to safeguard company interests and maintain a high standard of service.
• Lead, mentor, and train junior commercial team members, fostering a collaborative, results-driven environment focused on achieving business goals and continuous improvement.

Requirements:

• Degree in any discipline
• Minimum 3 years of sales experience
• Proven track record in managing contract logistics operations, including warehousing, transportation, and inventory management, with a strong understanding of the end-to-end supply chain process.
• Expertise in negotiating contracts, pricing, and service level agreements (SLAs) with clients, vendors, and service providers to maximize profitability while maintaining high customer satisfaction.

Jolin Wong

R2096313

Job Summary

• Global change manager for an investment Programme, focusing on key initiative through continuous system enhancement and process optimization.
• Supporting high-profile business projects and managing sponsors and stakeholders with competing priorities.
• Connect Corporate and FI Sales in the West to understand the specific sales efficiency improvement opportunities.
• Build and manage relationships with key stakeholders in Business, COO, Operations, Technology, and other support functions; partner where needed to drive key Sales initiatives ensuring front to back alignment. Identify and resolve any gaps as they arise to ensure that cross-functional initiatives are set up for success.

Key Responsibilities

• Global change manager for an investment Programme, focusing on streamlining sales booking workflow, expanding E-distribution, and improving client experience through continuous system enhancement and process optimization.
• Maintain close working relationship with appropriate delivery teams from Technology, Operations as well as across market functions. Facilitate an open and direct communication of issues, needs, queries, etc. such that these may be solved with common agreed solutions in an efficient, and professional manner.
• Standardising all project management disciplines to follow best practice and simplifying where possible to drive simpler, faster, better processes for the bank.
• Ensure that the governance and compliance framework grow in step with the business functions by routing all new developments through the existing regulations or SCB internal policies.
• Deliver a culture of risk management and ensure all teams comply with the risk management processes in place.
• Contribute to continuous process improvement and sharing best practice.
• Ensure that the governance and compliance framework grow in step with the business functions by routing all new products through the existing Non-Financial Risk Committee (NFRC) and making the NFRC core to control and supervision of the business.
• Support supervision of the framework to ensure business functions covered by this role comply with internal policies, procedures, codes and applicable external laws and regulations and adhere to the expected ambitious standards set out in the Markets Code of Conduct.
• Support the assessment and effectiveness of the Group’s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Our Ideal Candidate:

• 6+ years of relevant experience in Banking domain
• Has good understanding of Markets' products with prior experience in front office / COO / operations roles.
• Has experience supporting high-profile business projects and managing sponsors and stakeholders with competing priorities.
• Is an analytical thinker with strong business analysis and planning skills; capable of identifying and interpreting a wide range of issues, and a ‘big picture’ understanding.
• Has good organisational, problem solving and written / verbal communication skills.
• Is flexible and adaptable; able to work in ambiguous situations.
• Is resilient and tenacious with a propensity to persevere.
• Has excellent critical thinking skills and can think creatively about alternative approaches to achieve a result.
• Must be an initiative-taking and energetic collaborator; able to work collaboratively and motivate others to achieve high standards.
• Ability to manage confidential/sensitive information discretely.

Role Specific Technical Competencies

• Risk Management
• Business - Market Knowledge
• Business - Products and Processes
• Business - Financial Analysis and Control
• Markets – Technical Analysis
• Markets – Fixed Income Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About the role
This is a full-time Sales Manager position based in the Pioneer West Region. The role involves managing sales and operations for marine and offshore spare parts, driving revenue growth, and supporting the company's continous expansion plans.

What you'll be doing:

• Oversee sales and operations for marine and offshore parts, including order management, inventory control, and ensuring excellent customer service.
• Lead and mentor a team of sales and operations executives to achieve team objectives and foster professional growth.
• Identify and pursue new sales opportunities while nurturing relationships with existing customers to achieve revenue targets.
• Provide technical expertise and advice to customers on product selection and applications.
• Work closely with the procurement team to ensure on-time delivery of parts and efficient supply chain operations.
• Maintain detailed records of sales, inventory, and customer activities, and generate insightful reports for management.
• Collaborate with the sales and operations team to achieve overall business goals.

What they're looking for:

• At least 2 years of experience in a sales or operations role within the marine or offshore industry, would be preferred.
• Strong technical knowledge of spare parts and equipment is highly desirable.
• Excellent customer service and communication skills, both written and verbal.
• Proficiency in ERP systems and MS Office tools.
• Strong problem-solving skills, decision-making abilities, and the capacity to work both independently and in a team environment.

About the Employer:
The company is a leading provider of marine and offshore parts and services. With over 20 years of experience in the industry, they have built a reputation for delivering high-quality products and exceptional customer service. Their mission is to help the clients succeed by providing innovative solutions and support.

How to Apply:

Interested candidates, please submit your updated resume by using Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

As a Enterprise Sales Manager/Business Development Manager, you will play a critical role in growing revenue for Veracity’s ServiceNow Business Unit through new business development, territory development, close relationships with internal client development professionals and referral partners, and by expanding client relationships. In keeping with our entrepreneurial culture, you wake up ready to win and have a knack for building strong, sustainable business relationships. You are an ambassador for our challenger brand, a self-starting hunter eager to create your path and innovate with your teammates to achieve key business objectives.

A history of successfully selling services for SaaS platforms is essential, while a background in or understanding of ServiceNow will be a strong advantage, as a key part of your role is to be the trusted advisor for customers to gain the most business value from the ServiceNow platform. We deliver true enterprise value, you will need to be comfortable calling on a range of senior stakeholders, especially IT, Finance, Risk, HR and customer service. You have a solution selling or customer-centric selling background, with excellent written and verbal communication and influence skills, a history of exceeding sales targets, and a hunger to grow.

WHAT YOU WILL WORK ON

• Proactively and consistently build pipeline to meet or exceed your sales targets on a quarterly basis
• Develop and maintain effective relationships and communicate effectively with RGP and Veracity reps and key referral partners, to drive account penetration and sales growth.
• Conduct account planning and proactively seeks to bring innovative ideas and approaches to the client strategy.
• Initiate and attend a high volume of Consulting-related new business meetings per month.
• Engage in prospecting activities including participation in networking groups and professional organizations, direct email and phone outreach, and cross-selling existing relationships to generate sufficient leads.
• Leverage Consultant and employee networks into new relationships.
• Partner with subject matter experts and Practice Leaders throughout the sales process to shorten the sales cycle and effectively increase new business wins.
• Partner with subject matter experts and Practice Leaders on pitch material, proposals, meeting agendas and follow-up.
• Assist with successful project launch including attending project kick-off meetings and keeping in touch with clients to ensure satisfactory product delivery.
• Utilize CRM (Salesforce) to track and report activities and pipeline.
• Participate in the team’s “Net New” initiatives, such as market visibility events and related internal projects.
• Develop and maintain in-depth knowledge of products and services the Practice offers, industry trends, and competition
• Utilize existing sales and marketing collateral to prepare for new business presentations.
• Manage a pipeline, executes, and delivers against established KPIs and performance metrics.
• Attend regular sales and staff meetings.

WHAT YOU WILL BRING

• 5+ years of B2B sales/business development experience, selling Business and/or Digital Consulting services and solutions into senior level leaders at mid-large sized companies.
• Proven success in creating revenue within the professional services/consulting space.
• Excellent account planning, time management and demonstrated ability to advance a sales pipeline.
• Strong capacity for networking and generating lasting business relationships.
• Demonstrates an entrepreneurial spirit and a sense of urgency to achieve high performance goals.
• Experience in selling services for SaaS products such as ServiceNow, Sitecore, Microsoft, Salesforce, Digital Workplace Experience platforms, Customer Experience/Digital Marketing platforms, or Content Management Systems.
• Proven business development and selling experience with a consultative sales method.
• A positive attitude and team player.
• Ability to respond creatively, quickly, and effectively to clients’ needs and issues.
• Excellent interpersonal skills, high emotional intelligence, and the ability to engage and motivate people.
• Outstanding verbal and written communication skills.
• Adaptable with the ability to solve complex problems through innovative thinking.
• Ability to negotiate and concisely communicate complex concepts/business issues to clients and management.
• Ability to prioritize multiple responsibilities/projects and develop business relationships.
• A drive to build the business with a high level of enthusiasm and the capacity to overcome obstacles.

WHAT YOU CAN EXPECT

• All Compensation is commensurate with employee qualifications, experience, and other factors, including geographic location, market, and operational factors.
• Competitive Base Pay Range
• Other Compensation: Incentive Compensation
• Benefits: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, 21 Days of Paid Time Off Per Year, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)
• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.

We are looking for a dynamic & high-performing Sales Manager/Director. Reporting to the Chief Revenue Officer, this role is responsible for acquiring new clients and managing the portfolio of clients with full responsibility for retaining and growing these accounts. If you are an individual motivated by sales targets and passionate about hunting new businesses, we invite you to join us.

Media Sales Manager/Director

The Role:

• Drive sales and manage all assigned accounts/clients effectively.

• New Clients Prospecting - Smart Prospecting and Cold Calling, Coordinate and liaise with clients on artworks design and advertisement layout.

• Create and manage strategic agency partnerships with the goal of achieving increased spend on our media.

• Good problem-solving skills

• Able to provide sound and effective sales solutions.

• Build strong relationships to maintain customer satisfaction and retention.

• Markets, Competitors, Clients Intelligence Gathering

• Take ownership of Sales target and develop strategies to achieve target.

Job Requirements

• Preferably with 3-8 year(s) of working experience in the related field.
• Candidate possess at least a diploma/degree, Advertising/Media, Business Studies/Administration/Management, Mass Communications, and Marketing or equivalent.
• Must have a strong sales hunting background, with solid presentation and communication skills.
• Can-do attitude
• Result-oriented, meticulous, multi-task and self-motivated, strong work ethics and able to work under pressure independently and in a team.

Remuneration commensurate with experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

Job scopes

- Managing individual and team performance to meet sales target

- Creating sales plans and executing the sales strategies

- Establish and maintain long-term business partnership with key customers through proactive communication with clients

- Managing staff, equipments, materials and schedules client requirements and deadlines while maintaining product and service quality

- Prepare an accurate forecast sales report on a monthly basis

Job requirements

- Min Diploma or Degree holders

- Excellent written and communication skill

- Independent performer and a team-player

- Drive and passion to succeed

- Strong interpersonal and client service skills

- The ability to work under pressure

- Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Team Management: Lead, train, and motivate the sales team to achieve targets.
• Sales Strategy: Develop and implement sales strategies to meet business goals.
• Customer Relationships: Build and maintain relationships with key clients and customers.
• Performance Monitoring: Track sales metrics, analyze performance, and adjust strategies as needed.
• Budget Management: Oversee sales budgets and ensure cost-effective operations.
• Market Analysis: Analyze market trends and competitor activities to identify opportunities.
• Reporting: Provide regular sales reports and forecasts to senior management.

The channel sales AM is responsible for executing strategies to drive sales growth through various channel such as E-commerce for domestic, overseas, corporate and Travel retail for pre-order and inflight sales. Essential ability to handle operational and administrative task as part of process.

Channel sales:

• Develop and implement multi-channel sales strategies to achieve sales growth for channels in alignment with brand guidelines and business objective.
• Create actionable sales plan that align with overall business objectives, focusing on market share, profitability, and customer engagement.
• Work closely with marketing and ecommerce team to develop channel specific marketing campaigns and visibility.
• Ensure consistent brand image across physical and digital touchpoints.
• Coordinate with production team on launch date for all channel sales.
• Coordinate with TR team on inflight listing and submission.
• Maintain required margins on P&L

Sales Reporting:

• Leverage data and market insights to tailor product offerings, promotions, and pricing strategies for each channel and SKU to maximise sales and customer satisfaction.
• Monitor sales performance and key metrics of channel sales and take corrective measure if required.
• Prepare and present regular reports and dashboards for highlighting key metrics on channel sales performance

Administrative:

• Prepare catalogue for corporate channel.
• Submission of all campaign brief and inflight

Requirements

• Proven track record of driving substantial sales growth within the ecommerce industry.
• Good understanding of ecommerce web management
• Strong business acumen with timeline management.
• Proficiency in Office, particularly Excel, PowerPoint
• Initiative approach on task allocated.
• Strong sense of ownership, results driven with problem solving skills
• Independent worker and a team player who can work collaboratively and positively with both internal and external parties
• Able to work under pressure with high adaptability and initiative within a dynamic environment

Job Description:

We are seeking an experienced E-commerce Sales Manager to lead our online sales team. The E-commerce Sales Manager will be responsible for developing and implementing e-commerce sales strategies, managing sales staff, and ensuring that the online store meets its sales targets and profitability goals. The successful candidate will have a proven track record in e-commerce sales management, strong communication skills, and a commitment to delivering excellent customer service.

Responsibilities:

• Develop and implement e-commerce sales strategies to achieve sales targets and profitability goals.
• Manage and train the online sales team to ensure excellent customer service and achieve sales targets.
• Set and monitor sales targets for individual staff members and the online store as a whole.
• Analyze sales data to identify trends and make informed business decisions.
• Maintain relationships with existing customers and develop new customer relationships.
• Collaborate with marketing teams to develop promotional strategies and campaigns.
• Manage inventory levels to ensure adequate stock levels.
• Ensure that the online store is user-friendly, visually appealing, and optimized for search engines.
• Monitor and report on e-commerce sales performance to senior management.

Requirements:

• Proven experience in e-commerce sales management, preferably in a retail or online environment.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• A customer-focused attitude and a passion for delivering excellent customer service.
• Analytical and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to work evenings and weekends as required.
• Knowledge of e-commerce platforms, web analytics, and sales analytics tools.

Note: The specific requirements for the job may vary depending on the company's needs and the nature of the e-commerce platform.

[Job ID: 673527]

Responsibilities:

• Discuss sales issues with Sales Executives and provide guidance, support, and solutions to challenges.
• Monitor the progress and activities of Sales Executives, ensuring alignment with goals.
• Offer product and sales training to enhance team performance.
• Collect market insights through feedback from Sales Executives.
• Collaborate with various departments (e.g., Service and Delivery) to ensure seamless customer service coordination.
• Visit customers to gather feedback on product demonstrations and progress.
• Evaluate individual Sales Executive performance, offering motivation and encouragement to meet sales targets.
• Organize weekly team brainstorming sessions to develop strategies and plans for improving sales performance.
• Perform any other duties assigned by Management as required.

Requirements:

• At least 5 years of sales-related experience.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and with a proven track record in sales.
• Strong communication skills, with the ability to engage effectively at all organizational levels.
• Self-motivated, results-oriented, and customer-focused with excellent interpersonal skills.
• Must have access to personal transportation.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

As a Global Markets Sales Business Manager for South-Asia, you will:

Contribute to the development and transformation of Global Market Sales in South-Asia by:

• Sponsoring or leading key Global Market Sales projects that have a strong impact on clients
• Accompanying regulatory changes impacting our businesses
• Maintaining the alignment of Global Market Sales objectives with those of support and control functions (Operations, Legal, Compliance)

Continuously improve the efficiency of the Global Market South-Asia Sales set-up by:

• Optimizing our client base and the services provided to them
• Identifying and delivering simplification initiatives in collaboration with our partners
• Streamlining and automating our processes through the development of new tools

Ensure the Global Market Sales South-Asia businesses are properly run, controlled, and protected by:

• Securing the framework of our commercial franchise/ Identifying areas of operational risks and taking corrective actions to remediate them
• Coordinating the client onboarding and review processes for Global Market Sales in South-Asia.
• Monitoring and supporting the Sales activity for Global Market South-Asia: Providing advisory and guidance on new transactions, new products and new set-up, and ensuring compliance with rules and guidelines applicable to Sales

Provide relevant support to the local Head of Global Markets:

• Budget, roadmap preparation
• Strategic reviews
• Activity reports/dashboard

Academic Background and Certifications, Experience:

• 7-10 years of experience in global markets-related roles, of which 3-5 years’ experience in Sales Business Management role (including Cross Asset Distribution Sales)
• Bachelor’s degree in business or finance-related fields
• Experience in an international bank showing similar processes covering Sales supervision.
• Fluency in written and spoken English

Operational Skills:

Project management skills and experience; good coordination skills through different support function and management level to deliver effective and implementable solutions.
Strong understanding of the global markets’ environment, in particular, knowledge of equity listed, and OTC products will be a plus. Experience in global markets sales tool will be a plus
Client-oriented; Solution Driven while complying with rules (or arguing constructively to have such adjusted).
Values and exhibits team spirit and commitment.
Strong decision-making skills, with a focus on risk awareness
Ability to prioritize competing tasks and deadlines, and flexible and adaptable to fluid situations.
Ability to advise the head of platform and sale desks. (sales efficiency, compliance with rules, mitigation solutions)

Department Description:

The Global Markets Business Manager office (MARK/BMO) aims at helping the Global Market team’s development and at the same time preventing operational risks.

A global team and a key partner for Global Market business lines and activities to enable Global Market teams to do what it does best – serve the needs of its clients in a secured way.

Combining process and business expertise, quality of execution, technology advisory, innovative solutions and operational risk prevention, MARK/BMO is a trusted advisor helping to ensure the highest service levels to clients.

MARK/BMO plays a pivotal role in coordinating with Support and Control functions in Finance, IT, Operations, Risks, Compliance and Legal.

A successful candidate will be expected to run day-to-day operations while also delivering on business-critical key projects, such as new business, regulations or transformation.

The Sales Business Management Office focuses on building, managing & optimizing all sales processes from pre-trade and post-trade. It ensures the best service is offered to Global Market clients by monitoring, reviewing and transforming existing processes. It also provides the Global Market management with relevant tools and indicators to ensure the efficiency of the commercial set-up.

Job ID: 19025

• Location: Paya Lebar
• Working hours: 8.30am - 5.30pm
• Salary: up to $7,000 (Depending on experiences)

Job Description

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and have contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observing and analysis of the potential customers, markets and competitors companies
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs or trade shows etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Job Requirement

• At least 2 - 3 years of relevant working experience in Semiconductor industries.
• Good general PC Skills (MS-Office- and PC-knowledge (Word, Excel, PowerPoint))
• Sales oriented thinking, strong attention to details, structured and efficient way of working
• Ability to work in a team, self-employed working style, fast learner, good skills, flexibility
• Very good communication skills for effectively interacting with clients and teammates.
• Willingness to travel (ASEAN area)
• Electrical engineering and industrial engineering are preferable
• Working experience with wafer test or final test related product for the semiconductor industry

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19025, Sales Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Essential Responsibilities:

• Responsible for technical oversight of the New Deal Proposals and on time delivery to the product line and deal factory
• Lead global team to meet New Deal Proposal Timelines / Requirements providing clarification of any issues, corrections, and changes
• Communicate and provide feedback to the New Deal Proposal Team on presentations, training, tools, Standard Operating Practices, process and correct with owners as needed, and drive consistency
• Be able to step in and support across product lines and regions in order to look after the broader GE Aerospace Sales objectives in the event of urgent needs
• Provide guidance to the broader commercial team on technical modeling considerations in developing individual Customized Service Agreements (CSAs), Time and Material Agreements and other services products deal strategy.
• Empower and inspire the broader Global New Deal Technical Modeling team, engaging and stepping in to provide leadership and technical support as needed
• Support customer negotiations and engagements to develop and model customized services products to meet unique Customer needs
• Collaborate with product line, marketing and services commercial teams to support market forecasts, new product introduction and product strategy studies
• Demonstrate principle of LEAN and Flight Deck(GE’s lean operating model) in day to day work with participation and leading Kaizen and other initiatives in pursuit of continuous improvement.
• Collaborate with Engineering Fleet model teams especially during the release of new models, to understand and validate the changes to the model before release for usage in commercial underwriting process and communicate the changes to the deal factory teams.

Minimum Qualifications / Requirements:

• Bachelor’s degree from an accredited university or college or equivalent
• Minimum of 5 years of work experience in the aerospace, defense, or power related industries

Desired Characteristics:

• Strong fleet modeling, Contract Margin Review, and new deal proposal modeling experience
• Ability to guide and influence others
• Demonstrated process orientation in approach to work
• A desire to utilize technical foundation to expand into a commercial space
• Minimum of 5 years of experience in an aerospace or mechanical engineering position
• Master’s in business administration, finance or other commercial background
• Experience in Engine Systems design, performance engineering, field service engineering, product support, engine overhaul or repair shop experience
• Prior experience or working with sales support in Engines / Services, knowledge of related products, services and markets and desire to grow in this area
• Ability to identify and lead process automation, machine learning and/or artificial intelligence related projects in the space of technical and financial modeling.
• Creativity – ability to solve problems
• Collaborate well with multiple stakeholders. Listen and build solutions together
• High degree of adaptability; ability to excel in a dynamic, fast-paced environment
• Project management experience
• Demonstrated financial acumen related to prices, costs and margins
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker
• Strong oral and written communication, persuasive and presentation skills, including executive-level communication.
• Strong external focus, keeping abreast of global, geopolitical, and emerging risks