Job Scope:-

• To achieve set fundraising targets through planning and implementation of assigned fund-raising events and campaigns.
• To manage key donor accounts, primarily individuals, churches, schools and the general public. This role involves regular communications, tracking donations and development of the donor engagement plan.
• To support Manager in strategizing evaluating and developing plans to build donor and volunteer networks, engagement and relationships
• To analyse donation data to enhance engagement strategies
• To research and identify donor prospects
• To help develop messaging angles and approaches of fundraising appeals
• To analyse data on campaign performances and donor data with the view to enhance donation, relationships and partnership outcomes

Job Requirements:

• Min Bachelor's degree in a related field
• Min 2 years experience in social service / healthcare / non profit setting
• Strong communication and interpersonal skills
• Able to start work immediately or within a short notice

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Must need to work on Weekends and Public holidays

· Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

· Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

· Loading and unloading of provisionals, groceries and vegetable

· Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

· Ensure shelves and product displays remain stocked.

· Replenish products onto display shelfs and areas as assigned.

· Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

· Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

· Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

· Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

· Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Salary Budget $3,500.00 - $ 4,500.00

Working Hours Monday to Friday : 7.45 a.m. to 4.45 p.m.

Location: Tuas

Job Scope:

• Manages manpower & packaging material resources to meet customer on time delivery
• Manages production planning activities to optimize resources in meeting customer order fulfillment
• Coordinate with other departmental heads in meeting common Company’s objectives
• Ensure accurate inventory control in the production shop floor
• Ensure safe & proper housekeeping in the production shop floor
• Drive continuous improvement in the production packaging related processes
• Ensure compliance to ISO procedures, GMP and all other regulatory requirements
• Undertakes to carry out any other duties as assigned by the superior / management

Requirement

• Min. O Level /Diploma in Production Management or equivalent
• Good written and verbal communication skills.
• SAP knowledge will be an advantage

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Software Manager (C, C++, C#, Java)

As a Assistant Software Manager (C, C++, C#, Java) , you will be part of a team to provide technical lead in system and network design. The incumbent must demonstrate the ability to implemente application system requirement, documentation and Software Developement.

Job Scope:

• Strong in software application development using C, C++, C#, or Java.
• Strong Software Development Life Cycles.
• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP.
• Well versed in handling Vendor and Business Users.
• Solid involvement in Software Development Life Cycle (SDLCs).
• Technically good in C,C++, C# or Java programming.
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Possess Agile / Scrum Methodology experience.
• Experience in Leading a Team of Engineers.
• Minimum 8 years of technical experience in software development
• Degree in EEE/Computer Science/Computer Engineering or equivalent
• Singaporeans only

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food & Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Responsibilities:

• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters. Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• Bachelor’s Degree in Human Resource Management / Business or related discipline with at least 5 years of relevant HR experience, prefertable in the F&B industry
• Well-versed with the local Employment Act and other related employment guidelines/ regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

We are looking for a Bar Manager. You will play a pivotal role in ensuring high quality standards, creativity, brand promise and profitability for the bar program while working closely with other leaders within the F&B Management, F&B Outlets, Catering, Wedding and Banqueting departments, Guest Care Services, Marketing and Finance divisions. If you possess a passion for F&B, delivering excellent customer service, we want you to be part of our growing team.

The Bar Manager's areas of responsibilities includes the following but not limited to:

Operations Management

· Confirm preparation and presentation of all food and beverages are aligned to the quality and service standards as set out in the SOP

· Verify cleanliness and hygiene of bar and all equipment and assets are available and in good condition for each service period

· Acquire feedback from guests by active social interaction on quality and service levels to achieve total customer satisfaction. Resolve and grievances promptly

· Create productive schedules and rostering to ensure that the bar is well staffed through effective utilization of all resources

Financial Management

· Establish objectives and targets for the bar. Implement systems to maximise sales and revenue where necessary

· Certify accurate cashier closing procedures and that the mandatory corresponding paperwork is complete

· Ensure adherence to stock control procedures. Perform regularly scheduled inventories in support of finance and accounting systems

Business Development

· Support the Marketing and Communications team in development and implementation of promotional activities and events at the venue

· Develop and update menus collaboratively with the Food and Beverage team in line with the latest industry trends to provide an unsurpassed experience for our guests

· Interact with media & guests to promote the hotel & the business unit when & where required

Human Capital Management and Development

· Committed to learning. This includes self-study, research and exploration of the local bar culture and knowing the places to go

· Maintain constant staff interaction and communication by delegating duties and tasks to staff to meet goals and profitability

· Conduct weekly training sessions in accordance to staff’s development and training needs

· Responds to constructive feedback from others by showing improvement in performance

· Leads by example through passionate, hands on approach

· Displays and maintains a professional and pleasant image at all times

· Maintains professional confidentiality at all times

· Demonstrates a good working relationship with other departments with a high level of communication and cooperation in the interests of service and improvement in the working conditions of the hotel and department

External

· Ensures that the hotel complies with all Alcohol & Food Hygiene related Laws and Regulations of Singapore and its relevant authorities

Job Requirements:

· At least 3 years’ experience in Hotel bars of similar capacity, preferably in Singapore and/or a 50 Best Bar

· Minimum Diploma in Hospitality/Tourism Management or equivalent

· Certification in WSET Level 2 or 3 in Wines and/or Spirits will be advantageous

· Knowledge of beverages, products including the recipe, history, latest trends and pairing techniques

· Excellent communication and organizational skills

· Strong interpersonal and problem-solving abilities

· Highly responsible & reliable leader

· Ability to work well under pressure in a fast-paced hotel environment

· Ability to lead/coach a team and work cohesively with team members and stakeholders

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Job Description

• To manage and to oversee the day-to-day construction activities of the project.
• To develop and formulate cost-effective plan for timely completion of project within the budget and to implement execution plan.
• Monitor the construction productivity, schedule, performance and investigate reasons for any unsatisfactory performance. To also provide recommendations and measures for improvement.
• Manage subcontractors’ works to ensure compliance with contract requirements and the quality of work. To monitor the quality of project delivery to ensure it meets the project requirements and regulations.
• Liaise with authorities, consultants and subcontractors for matters related to the construction of the project.
• Ensure that all workplace safety standards, rules and regulations are being complied at the construction sites and throughout the project.
• Responsible to site progress according to schedule set.
• To lead a site construction team in ensuring smooth execution of work.
• To ensure works carried out meet company’s quality standards & contractual requirements.
• To review and approve materials requisitions.
• Execute overall scheduling and specific planning work.
• Design, implement progress and schedule control systems for the project according to set requirements.
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects.
• Ensure safe work procedures and environmental control measures at site.

** Minimum 5 years of experience in Construction / Building / Engineering industry in Singapore.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department
Implement strategy
Promote a business, product, or service
Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
Represent the marketing team to cross-functional groups including product management, sales, or customer support
Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff
Lead market research efforts to uncover the viability of current and existing products/services
Collaborate with media organizations and advertising agencies
Brainstorm ideas for new campaigns
Coordinate with the sales team and other departments to produce effective strategies
Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Responsibilities

· Lead project team and facilitate their ability to complete the project on time

· Manage and oversee the day-to-day management of projects and on-site works

· Responsible for ensuring smooth implementation and monitoring of work progress.

· Supervise workers and sub-contractors to ensure works are carried out as per schedule and in good quality

· In charge of the planning, assessment and implementation of the whole project safety system and ISO system

· Communicate and coordinate with clients and consultants, clarify requirement, plan, monitor and control the project, including carrying out implementation of the project.

· Preparation of site progress report and necessary documentation and attend daily site meetings

· Identify and resolve site issues effectively and efficiently.

Requirements

· Degree or Diploma in Electrical Engineering or its equivalent

· Min 5 years relevant experience with at least 3 years project management experience at local projects

· Strong technical abilities and interpersonal skills

· Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.

· Able to communicate effectively at all levels.

Job Description

• Manage and coordinate the overall use of BIM for project.
• Lead and/or assist in the creation of BIM deliverables such as BIM Execution Plans, Clash Detection Reports, BIM Quality Control Plans, BIM Design Review Procedures, Construction Sequencing (4D) and Cost Estimating (5D).
• Coordinate and collaborate on project wide BIM related matters with client and interfacing contractors and ensure design process and submissions comply with specifications and requirements
• Regular update and report on all BIM related activities’ progress and status to the SO.
• Verify and rectify all BIM related challenges and issues in the project.
• Oversee and manage all BIM Software to be used in the project, and to rectify issues relating to BIM Software.

Requirements

• Min Diploma/Degree in Engineering with relevant working experience in Construction industry.
• Have about 5 years of relevant experience in the implementation and management of CAD and 3D models.
• Have a comprehensive knowledge of related BIM technologies.
• Have BIM coordination or BIM management experience in a design, engineering or construction firm for a large project.
• Shall be expert in the BIM Authoring Tools.
• Ability to prioritize tasks well and has good presentation/communication skills.

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering and above or equivalent qualifications.
• At least 5 years of related working experience in structural site site management.
• Preferred to have at least 2 residential/ commercial projects
• Proficient knowledge of MS Office, structural design and analysis software, and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

Responsibilities

Manages human resource operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation and benefits strategies. Implements human resource strategies in talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, and employee relation and retention.

Key Responsibilities

• Responsible for the management of effective and responsive human resources function.
• Review and analyze HR statistics and reports to recommend changes to HR practices and organizational planning to suit company direction and improve productivity
• Responsible for budgeting, reviewing and forecasting of all HR related costs of employees in the Non-Management up till Manager level, and present during P&L sessions to the management
• Review and implement HR policies to support the rapid growth and expansion of the organization, and meet governmental needs
• Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
• Review and manage the Performance Management scheme to drive high performance culture
• Develop training and development plan of all staff
• Manage the recruitment and orientation of all staff, including recruitment of selected senior positions personally.
• Monitor and review salary and grading structure, research market data to ensure competitiveness
• Manage the payroll function of the Non-Management up till Manager level and ensure the payroll cycles and deadlines are adhered to.
• Ensure compliance for both internal and external audits for HR operations
• Manage and/or administer disciplinary procedures, refereeing disputes and terminating staff.
• Manage the health and welfare policies of the company.
• Manage and liaise with insurance broker and adjusters on all insurance claim cases.
• Develops Employee Engagement Plan and executes plan to ensure high employee engagement
• To recommend staff welfare activities and implement programs/ activities that support Company social, environmental and charitable causes.
• Work closely with various Head of Departments on manpower planning, recruitment and development of all departments
• To manage the overall HR and payroll services rendered to subsidiaries.
• Overall responsible for the smooth running of the HR information system.
• Oversee and manage Corporate Office Admin and Reception

Qualifications

• Degree Holder in Human Resource Management or Business Administration
• 5 to 7 years of HR experiences with minimum 3 years of experience in supervisory role
• Knowledge and application of local employment statutory regulations, policies, and practices
• Experience in leading through change in Retail Environment is a plus

Required Skills and Abilities

• Able to influence and work well with people at all levels
• Excellent interpersonal, communication and conflict resolution skill
• Team player and able to learn fast, hands on and perform in a complex environment
• Problem solving and decision making
• Strong financial, analytical and business acumen
• Able to think critically, able to anticipate and manage changes
• Self-motivated, work independently and positive attitude
• Ability to act with integrity, professionalism and confidentiality
• Demonstrate high emotional aptitude

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

The role of a Project Executive is to generate project plans and budgets, and be expected to deliver upon these structured development will provide strategic guidance to teams and project manage in ways that promote the company’s culture. He/She will also oversee the progress of operations.

The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics.

The goal is to ensure that all programs deliver the desirable outcome to our organization.

• Work closely with the Chief Operating Officer to ensure successful delivery of project outputs to schedule and within budgets.
• Develop detailed work breakdown structures and project plans to ensure delivery of agreed outcomes, working closely with clients and the executive team.
• Set budgets for programmes and agree costs with PM Lead and COO
• Identify mulate, organize and monitor inter-connected project
• Decide on suitable strategies and objectives
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Resolve projects’ higher scope issues
• Prepare reports for program directors

• Involve in project planning including project quality and implementation plans, establishing timelines and allocating resources.
• Develops project schedules inclusive coordinate with subcontractors and suppliers to ensure that tasks are completed on time to meet project deadlines.
• Managing labor, equipment, and materials effectively to ensure efficient project execution.
• Identifying the potential risks to the project and developing strategies to mitigate them.
• Creating and managing project budgets, tracking expenses, and ensuring that the project executed within budget constraints.
• Able to handle issues related to safety, environmental concerns, and local regulatory compliance.
• Ensuring that construction work meets quality standards and specifications outlined in the project plans and local regulatory requirements.
• Manage and communicate with project stakeholders, including clients, architects, engineers, subcontractors, technician and workers.
• Stay update with the latest trends, tools and methodologies in project management.

Qualification

• At least 5 years experiences in related role.
• Holds a degree or diploma in a Civil Construction or relevant to Project management
• Experience with project management software such as Microsoft project
• Good technical knowledge regarding light weight structure, building envelopes and roofing.

Skills

• Ability to lead project teams of various sizes and see them through to completion.
• Strong understanding of formal project management methodologies.
• Self-driven and effective time management.
• Good verbal and written communication skills.

A company confidential , high end new and exciting adventures awaits you!

High rise, high end and most importantly working with a team of proffessionals that has been in the industry for a long time.

A General Manager with skills working in a fine dining environment, this Restaurant is part of a larger organization that is inter-linked with each other.

Please write in your resume if you think you have the flare and positive energy to bring forth the outlet to a whole new level.

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

• Conducts daily audits of Guest Services Agents’ appearance, grooming and hygiene and takes daily briefing.
• Oversees associate posting, behavior and posture at the main lobby area as well as entrance (inside and outside premises), access corridors and lifts.
• Evaluates per shift checklist, and ensures all tasks are completed.
• Supervises and assists Guest Services Agents in planning, documentation, along with all of their tasks at the Customer Service desk.
• Conducts On-The-Job training for all Guest Services Agents.
• Conducts periodic high balance check in coordination with accounting department.
• Double check next day’s arrivals list daily, ensuring the accuracy of all bookings, room assignments and any related resident requests.
• Reviews traces for all reservations and resolves accordingly.
• Maintains accuracy of data on the Property Management System.
• Meets upon arrival or bid farewell VIP residents in the absence of senior management.
• Escorts guests to the apartment upon arrival when necessary.
• Conducts periodic checks of all luggage/parcel storage areas.
• Addresses and resolves resident complaints or concerns.
• Coordinates with Security Department in conducting investigations as needed.
• Coordinates with Drivers to ensure smooth operations and exceptional service to all residents.
• Conducts daily checking of all traces to ensure resolution of requests and assist in any difficulty encountered.
• Reports to Management any emergencies or incidents reported by residents.
• Conducts Night Audit Tasks based on established procedures and guidelines.
• Prepare daily reports for Management and ensure accuracy.
• Familiarizes herself/himself with billing and credit policies to effectively handle and process billing requirements.
• Conduct random checks on team members from other departments

Managing and overseeing the daily operations of the accounting department. Monitoring and analyzing accounting data and produce financial reports or statements. Establishing and enforcing proper accounting methods, policies and principles.

Here are a few responsibilities that you can expect to have as an account manager in any industry or organization:

Customer contact: The account manager is the main point of contact for any new and existing customers. They field calls and address concerns directly with the customer. An account manager has the most one-on-one contact with customers.

Create long-lasting relationships: Because the account manager has so much contact with the customer, it is their job to ensure the relationships are maintained and that the customer is reasonably satisfied.

Meet sales and/or business goals: A big part of an account manager’s job is to meet their business goals. The goals of an account manager are often a reflection of the company's strategy and overall direction of growth.

Reporting: As an account manager, you will be responsible for reporting on your accounts and the results you're providing them.

Develop new business: Account managers are often tasked with outbound calls or taking lead calls from prospective customers to bring in new business and revenues.

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

1.Client Relationship Management.

2.Strategic Planning.

3.Feedback Collection.

4.Reporting Analysis.

5.Manage and coach the internal team

6.Experience with project management or account management

7.Proven ability to consistently and positively contribute in a fast-paced environment

8.Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)

9.Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind

10.Creative thinking and problem-solving aptitude

11.Strong writing, phone and presentation skills

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food&Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Job Responsibilities

• Responsible for the design, planning and implementation of Ant Security Technology's commercial products, coordinate internal and external resources, drive project progress and implementation.
• Analyze market demand and competition, find customer pain points, design business models, determine product pricing, improve product user experience, and be responsible for product market competitiveness.
• Product interaction, visual design, product function optimization and iteration, and partner communication and management and other specific work
• Cooperate with business and technical teams to conduct reasonable business abstraction and product design, and promote the universal construction of products.
• Priority will be given to those with management team experience and methodology.

Job Requirement

• Understand the enterprise security industry and have your own thoughts on the development of the security industry.
• 5 years or more of experience as an Internet product manager, or experience in financial/payment risk control/AI products, experience in commercial products is preferred.
• Have strong cross-departmental capabilities and team coordination capabilities, be good at teamwork, promote unified goals within and outside the team, and promote product implementation.
• Professional project management and time management capabilities, able to handle multiple transactions concurrently, ensure efficient product implementation, and get the expected results.
• Fluent English communication and writing skills are required.