Key Responsibilities and Duties:

• Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales method.

• Gain a clear understanding of customer’s business requirements.

• Generate, respond to and follow-up sales enquiries using appropriate methods.

• Liaise internally in order to optimize quality of service, business growth and customer satisfaction.

• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.

• Attend and present at customer meetings, representing the company in a professional manner at all times.

• Identify and report market and customer trends.

• Identify and qualify new business opportunities.

• Observe competitor activity and gather intelligence.

• Liaise with global business units to maximize overall Company sales opportunities.

• Ensure all sales administration is completed to a high standard and in a timely manner.

• Maintain and updated customer database.

• Conduct and report account planning strategies when required.

• Attend industry functions when required.

Desired Skills and Experience:

• Bachelor's degree or equivalent qualification.

• Minimum of 5 years of experience in sales, preferably in the semiconductor industry.

• Excellent mentoring, coaching and people management skills.

• Strong business sense and industry expertise.

• Proven ability to drive the sales process from plan to close.

• Demonstrated success in business development, lead generation, and customer relationship management.

• Excellent communication skills and a confident demeanour.

• Strong negotiation skills and assertiveness.

Interested applicants, please email your resume to Angele Teh Ling Wei

Email: [email protected]

CEI Reg No: R1104464

EA Licence No: 99C4599

Tao Li Pte. Ltd. is a premier institution dedicated to providing top-notch swimming education and training programs. Our Company specialises in teaching individuals of all ages and skill levels the art of swimming in a safe, supportive, and fun environment. With a team of experienced instructors and state-of-the-art facilities, we are committed to helping our students develop strong swimming skills, confidence in the water, and a lifelong love for swimming.

Job duties:

• Develop and implement marketing plans and campaigns to promote sports club activities, events, and memberships.
• Conduct market research to identify trends, customer preferences, and competitor activities to inform marketing strategies.
• Create compelling content for various marketing channels including social media, website, email newsletters, and print materials.
• Manage the company's social media presence, including content creation, community engagement, and performance analysis.
• Collaborate with external agencies, partners, and sponsors to maximize promotional opportunities and reach target audiences.
• Analyse marketing data and metrics to evaluate campaign effectiveness and identify areas for improvement.
• Stay updated on industry trends, best practices, and emerging technologies to continuously optimize marketing efforts.
• Coordinate with internal teams to ensure alignment between marketing initiatives and overall business objectives.
• Monitor and manage marketing budgets, ensuring cost-effective allocation of resources.
• Oversee the development of marketing collateral such as brochures, banners, and promotional materials.

Job Requirements:

• Bachelor's Degree
• At least 15 years of relevant working experience with a pronounced focus on devising and implementing integrated marketing campaigns, preferably within the sports industry or related field.
• Strong understanding of digital marketing techniques, including social media, email marketing, and SEO.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in spoken and written Chinese for liaising with overseas counterparts.
• Creative thinker with the ability to develop innovative marketing strategies and campaigns.
• Proficiency in marketing analytics tools and platforms for performance tracking and reporting.
• Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.
• Strong organisational skills and attention to detail.
• Passion for sports and a genuine interest in promoting healthy and active lifestyles.

The Administrative Manager is responsible for providing a wide range of office management and support to the company including answering phone lines, scheduling/managing calendars, making/confirming meeting arrangements, and writing correspondence. Must be open to not only being in office management but also supporting a CFO and senior leaders with travel arrangements, calendaring, expense reports, etc. Must be resourceful, an independent thinker, self-sufficient and self-motivated.

• Managing overall administrative activities for the office.
• Remaining responsible for the day-to-day facilities operations including supervising the maintenance and alteration of office areas and equipment, purchasing office supplies, furniture, office equipment, etc. for staff.
• Performing administrative work such as filing, sorting, and distributing mail;
• Prepare and edit correspondence, communications, presentations, and other documents
• Arrange and co-ordinate meetings and events
• Maintaining confidentiality of sensitive and confidential information.
• Will be participating in a wide range of company projects and events.
• Performing other work-related duties as assigned including supporting the corporate compliance team as needed.
• Maintains working relationships and communicates with all departments.
• Verifies that accurate room status information is maintained and properly communicated.
• Receive and interact with incoming visitors
• Resolves visitor problems quickly, efficiently, and courteously.
• See moreWorks within the allocated budget for the front office.
  
• Strong computer and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Bachelor's degree is an advantage
• Proficient computer skills and in-depth knowledge of relevant software (ex. MS Office Suite)
• See moreKnowledge of standard office administrative practices and procedures
  

RESPONSIBILITIES

Strategy

• Support the implementation of the vision, strategy, direction and leadership for the CPBB COB CDD team, consistent with the vision and strategy for CPBB COB and in support of the Group’s strategic direction and growth aspirations.

Business

• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Processes

• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

People & Talent

• To work as a team member who can gel and work in collaboration with risk and control partners.
• Lead through example and build the appropriate culture and values.

Risk Management

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on account opening/onboarding issues requiring additional assessment and controls.

Governance

• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Retail Branch, RB Client onboarding team, Business Banking Team, Country CFCC and Group

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details
• Fast learner and efficient
• Good Stake holder management

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Able to review and assess on High-Risk clients who is involved with Risk Events like PEP, Adverse Media, Sanctions
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration
• Clear understanding on the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey
• Analytical mind and ability to articulate the risk concerns and mitigants to complete the review

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Description:

Export Sales Trade of Pet Products: Handle the export sales and trading of pet supplies. Client Acquisition: Use store sales pitch in interaction with customers, deliver product demonstration and advice such as phone calls, email, WhatsApp and social media.

-Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Provide prompt, effective, and satisfactory responses to customer inquiries.

Sales Documentation: Prepare sales contracts and purchase orders. Collaborate closely with sales managers, procurement, order fulfillment, documentation, and finance teams at the head office in China to ensure smooth processing of orders.

Trade Documentation: Prepare and verify essential trade documents, including contracts, bills of lading, certificates of origin, customs declarations, and insurance policies.

Regulatory Compliance: Ensure all transactions comply with international trade regulations, environmental standards, and internal export procedures.

Transaction Monitoring: Track export sales transactions and review all client responses related to sales orders and payments.

Market Research Sales Planning: Conduct market analysis and participate in the development of sales strategies and plans. Provide management with any relevant insights or information for review.

-Business Travel: Travel for business purposes to expand the customer base, including client visits in Singapore and attending international trade shows.

-Other Responsibilities: Complete other tasks as assigned by the company. Job Requirements:

-Experience: Minimum 2 years'experience in international trade, preferably with exposure to the pet products industry.

- Willingness to Travel: Open to international business travel, including attending trade shows and exhibitions worldwide.

-Language Proficiency: Bilingual in English and Mandarin to liaise with mandarin speaking business associates

Self-Motivated and Creative: Strong initiative, clear thinking, hardworking, and innovative. -Team Player Negotiation Skills: Strong teamwork abilities and excellent negotiation skills. Trade Knowledge: Familiarity with international trade terms (Incoterms) is required.

only recruiting Singaporeans

Job Overview:

We are seeking a dynamic and results-driven Marketing and Sales Executive to join our team. The successful candidate will be responsible for promoting and selling our products/services, driving revenue growth, and contributing to the overall success of our business. The role requires a proactive individual with excellent communication and interpersonal skills, a strong understanding of marketing principles, and the ability to work weekends and public holidays.

Key Responsibilities:

1. Sales and Business Development:Identify and pursue new business opportunities to achieve sales targets.
Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
Conduct market research to identify trends, competitive landscape, and potential areas for business expansion.

2. Marketing Strategy:Develop and implement effective marketing strategies to increase brand awareness and drive sales.
Collaborate with the marketing team to create compelling promotional materials and campaigns.
Utilize digital marketing tools and platforms to reach a wider audience.

3. Customer Engagement:Engage with customers through various channels, including social media, email, and in-person interactions.
Provide product/service information, address inquiries, and resolve customer concerns promptly.
Gather customer feedback to improve products/services and enhance the customer experience.

4. Sales Presentations:Prepare and deliver persuasive sales presentations to potential clients.
Clearly articulate the value proposition of our products/services and address client needs effectively.

5. Sales Reporting:Maintain accurate records of sales activities, customer interactions, and transactions.
Generate regular reports on sales performance, market trends, and competitor activities.

Qualifications:

· Bachelor's degree in Marketing, Business, or a related field.

· Proven experience in sales and marketing roles.

· Strong understanding of marketing principles and strategies.

· Excellent communication and interpersonal skills.

· Ability to work independently and collaboratively within a team.

· Flexibility to work on weekends and public holidays.

Additional Requirements:

· Results-driven with a track record of meeting and exceeding sales targets.

· Familiarity with digital marketing tools and platforms.

· Willingness to adapt to a dynamic and fast-paced work environment.

· Positive attitude and a passion for sales and marketing.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Our client is looking for a driven and experienced Sales Manager to lead our sales efforts in the education sector. The successful candidate will focus on growing market presence, building strong client relationships, and driving revenue by developing and executing effective sales strate contributing to the success of both the company and the institutions we serve. If you’re passionate about sales and education, we’d love to hear from you. The candidate is expected to manage sales pipeline and negotiate contracts to close deals successfully.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, Education, or a related field
• Experience: 5+ years in sales management, in the education sector (tertiary/international).
• Singapreans and SPR only

Skills:

• Strong understanding of the education sector, including market trends and key challenges.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Strong leadership abilities with experience managing and developing sales teams.
• Proficiency in CRM software and Microsoft Office suite.

Interested candidates please email your CV addressed to Victor Teoh

(R1218406) to [email protected]

Responsibilities

• Lead a team of sales personnel.
• Actively explore business opportunities to increase sales volume.
• Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve monthly and quarterly sales targets & KPIs.
• Managing all sales channels, eg. general trade, modern trade, food services and ensure daily operations functioning well.
• Establish network and build good rapport with new clients.
• Conceptualize strategic business plan that expands company’s customer base.
• Present relevant sales & operations reports and forecasts to the management team.

Requirements

• Excellent track records in consistently meeting or exceeding sales targets & KPIs.
• Pleasant personality with excellent interpersonal relationship and communication.
• Strong business acumen sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Excellent leadership, coaching and people management skills.
• A good team player with the ability to adapt in a fast paced environment.
• Able to work independently and take initiative.
• Possess a Class 3 license

• Recruit, hire, and train sales team

• Set sales goals, compare performance to goals, and adjust goals as needed

• Assess current team processes and procedures, identify opportunities for improvement, and implement them

• Develop individual quotas and assign territories for team members

• Provide detailed and accurate sales forecasts

• Coach, mentor, and provide feedback to team members

• Foster a competitive yet collaborative team environment

• Assess individual performance through observation and measurement, and suggest corrective actions as needed

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

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- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Objectives of this role

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours

Preferred qualifications

• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends

Job Description & Requirements

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description

Main Responsibilities

•Report to the Restaurant Manager or management staff appointed by the Company.

•Support and assist the Restaurant Manager in managing the restaurant.

•Deputize in the absence of the Managers.

•Supervise a team of service crew to ensure smooth restaurant operation.

•Handle cashiering duties and banking duties.

•Conduct interviews for new hires.

•Guide and train new/existing Service Crew.

•Constantly motivate and cultivate team spirit.

•Maintain the utmost service standards, discipline, and grooming among the service staff.

•Assist in the performance appraisals and confirmation of the crew.

•Conduct daily checklists.

•Continuously obtain customer feedback to ensure satisfaction.

•Attend to customer complaints, if any.

•Assist the Restaurant Manager in monitoring labour and F&B costing matters, including bi-monthly stock take.

•Adhere to the Company's standard operating procedures.

•Perform any other appropriate duties and responsibilities as assigned.

-strong knowledge of local code of practice

-ability to lead project team to achieve smooth completion of project

-plan and manage project schedules to ensue project completion

-manage site activities to ensure compliance with contract requirements etc.

-manage safety at site

-monitor project delivery of equipment etc

-attendance to site meetings with clients, auhtorites etc

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Summary:

We seek an experienced and dedicated Restaurant Manager to lead daily operations and ensure an outstanding guest experience. This role requires a strong leader with excellent organizational and communication skills to maintain the highest service standards, foster team development, and drive operational efficiency in alignment with company goals.

Key Responsibilities:

 - Oversee daily restaurant operations, including opening and closing procedures, staffing, and service standards.

 - Manage and support the restaurant team, including hiring, training, and scheduling staff to maintain a positive and efficient workplace.

 - Ensure exceptional guest service by addressing customer inquiries, concerns, and feedback promptly and professionally.

 - Work closely with the Operations Manager and GM to develop and implement policies, procedures, and promotional strategies.

 - Maintain inventory and supplies, monitor costs, and minimize waste while ensuring the quality and freshness of ingredients.

 - Ensure compliance with health, safety, and sanitation regulations, fostering a safe and welcoming environment.

工作職責：

• 負責店鋪的日常運營，確保運行順利。
• 監控庫存水平，進行補貨和商品陳列管理。
• 招募、培訓和管理店內員工，提升團隊士氣和工作效率。
• 確保高水平的顧客服務，解決顧客問題，提升顧客滿意度。
• 與顧客建立良好的關係，促進回頭客。
• 制定和實施銷售策略，以達成銷售目標。
• 管理店鋪預算，控制成本，確保盈利。

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Objectives

The Relationship Manager is responsible for active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with a few key selected clients. He/ she is focused on building strategic relationships with these select clients.

He/ She provides product advisory on bespoke products that meet clients' needs. He/ she is the main point-of-contact for all client relationship matters. He/ she also conducts analysis and monitors his/ her clients to proactively manage any potential risks or issues.

The Relationship Manager possesses decorum in all his interactions with internal and external stakeholders. He/ she is a team player and takes responsibility for his/ her actions and can be held accountable to meet timelines. He/ she is able to network and build connections to drive new business opportunities. He/ she possesses poise and maturity in handling difficult client situations.

He/ she is driven and motivated to provide the best service possible to his/ her clients. He/ she is resourceful and results-oriented. He/ she understands the intricacies of working with global clients and is able to adjust communications and strategies to meet client expectations.

Job Responsibilities

i. Pre-Investment

• Create and establish interpersonal relationships with existing and potential investors

• Build on a strong referral network (Wealth Club)

ii. Investment

• Build up knowledge and expertise on market overview (real estate and finance), other industry practices and products; ZACD investment products

• Advise and promote our investment products/opportunities (Fund raising/AUM – Asset Under Management)

• Comply with the current regulatory standards

iii. Post-Investment

• Become trusted advisor to clients and strengthening their loyalty

• Regular updates to clients on their investments with ZACD and gather feedback

• Assist operations (Middle office) in client documentation

• Developing new business and partnership with clients

iv. Others

• Acquire new clients for ZACD Group

• Market and sell the full suite of products and services especially the funds to the high net worth clients of accredited investors

• High net worth with the focus on family business would be an advantage

• Develop and maintain client relationships by establish long term partnerships

• Be able to identify business opportunities

• Achieve collaborate and promote cooperation with other business areas e.g. SLP; to maximize business opportunities

• Achieve sustainable and consistent financial performance aligned to agreed KPIs

• Identify and capture cross-selling opportunities

• Proactively generate and develop prospects

• Identify any product, service, operational, or client coverage gaps, and take the lead in ensuring resolution

• Ensure all regulatory and legal requirements and standards are met

• Be compliant with internal policies processes, guidelines and best practices standards according to legal and compliance requirements and sales efficiency industry standards

• Fulfil required team responsibilities – Sales reporting, expenses, conference calls, and meetings

Job Requirements

• Minimum Diploma in Banking/ Financial services

• 2-5 years of experience in managing high net worth clients will be an added advantage

• Strong judgment and big-picture thinking on top of industry or functional expertise

• Possess a successful track record of developing, managing, and growing strong relationships with executive decision makers and influencers

• Takes charge of his/her personal development

• Demonstrates effectiveness in self-management