Customer Service

• Support order processing with high accuracy and speed according to customers’ requests
• Continuously suggest improvements to Reporting Officer for departmental growth and minimizing error
• Respond to customer requests and/or orders - via phone, fax, email, and retrieval from online portals
• Handle customers’ requests professionally with proper phone/email etiquette and achieve customers’ satisfaction on CFF customer service
• Issue goods return note and stock exchange forms
• Raise credit / debit / stock transfer request forms
• Liaise with logistics, purchasing and sales on stock and delivery issues

Sales Support

• Engage regular sales calls and visiting with the given portfolio of customers
• Work and strive to achieve the specific monthly sales targets
• Share promotional material with customers and support sales team to boost the sales growth
• Attend customers’ meetings in well-presented manner and adequately dressed.
• Attend regular sales meeting and keeping abreast on supplier/sales training.
• Follow up with customers on outstanding orders/queries
• Any ad-hoc duties assigned

Chuan Leong provides manpower, logistical, operational, and consultancy services to companies in the process sector, specifically waste management companies.

Services we provide include but not limited to:

• Rental and leasing of commercial vehicles with drivers (prime mover, hook lorry, vacuum trucks, lorries, and box lorries)
• Repair, maintenance, rental, buying, and selling of heavy machinery (forklifts, scissors lifts, and boom lifts) and isotanks

What we offer

In order to keep pace with its growth and expansion, the company is looking for highly motivated and passionate individuals to join the team.

Your Key Responsibilities include:

• Respond to customer’s inquiries, prepare quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customer
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• To handle all outdoor sales activities such as site visits and sales meeting
• Good understanding of the company’s products and its applications to match company solutions to customers’ needs.
• Update and provide monthly sales forecast and progress reports as and when required
• Performing other duties as assigned by the Sales Manager

Qualifications and Job Requirements:

• Good negotiation skills, self-driven and results-oriented.
• Ability to work with minimum supervision
• The candidate must possess a valid driving license
• Suitable candidates with the right attitude and experience, and who are keen to explore a career in sales, are also welcome to apply.

Responsibilities

• Provide administrative support to the sales team, including processing order transactions, managing customer contact information, and maintaining sales records
• Handle all delivery-related documentation, including packing slips, shipping labels, and invoices
• Ensure accurate order fulfillment and timely delivery
• Submit Sales reports on time

Qualifications

• Minimum Diploma or its equivalent
• Candidates with supply chain and shipping knowledge will have a distinct advantage
• Meticulous, good team player and interpersonal skill
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Understanding of Japanese is preferred but not essential

Benefits

• Competitive salary and benefits package
• Opportunity to work with a talented team in a fast-paced environment
• Chance to make a real impact on the company's success
• Pick up transportation at Tampines, Serangoon MRT station and Jurong East MRT station in the morning and evening

• Proven work experience as a Sales Representative
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Coordinate sales effort with team members and other departments
• Establish, develop and maintain positive business and customer relationships