About Us

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Job Overview

Assists the Cluster Director of Sales and Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.

Your Day-to-Day Job Responsibilities:

FINANCIAL RETURNS:

• Contribute towards the Annual Budgeted Plan
• Assists Cluster Director of Sales & Marketing in producing, implementing and monitoring action plans to ensure Sales and Revenue Plan objectives are achieved
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
• Collaborate with Cluster Director of Sales & Marketing in the preparation for key reports to respective stakeholders and management of the Department’s approved budget

Creates and implements special programmes to achieve greater productivity through:

o Increasing average rate

o Increasing occupancy

o Increasing base business volume for current and forward months

o Increasing business volume during need periods

o Increasing food and beverage sales as per the allocated targets

• Manages key accounts and support team members when necessary
• Oversees the selling and servicing of corporate and group business
• Co-ordinates the development of all promotional material
• Monitors competitor activities and share market insights
• Plans and executes sales trips to major geo markets when required by Cluster Director of Sales & Marketing
• Tabulate and updating monthly Sales reports and forecast
• Establishes and continuously updates mailing lists

PEOPLE:

• Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic and key international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
• Provides direction on and conducts market research
• Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support
• Attends major travel events to promote and increase sales for the hotel
• Under the guidance of the Cluster Director of Sales & Marketing, directs all sales activities and reports for Senior Sales Managers, Sales Managers and Sales Executives to ensure they meet their set targets for the year
• Works with the Cluster Director of Sales & Marketing on manpower planning and management needs

GUEST EXPERIENCE:

• Meets with guests from corporate/major producers/organizers of big events staying in the hotel to ensure customer satisfaction

RESPONSIBLE BUSINESS:

• Identify operational issues that reduce the effectiveness of sales activities and overall hotel sales performance and work with appropriate department on solutions
• Develop awareness and reputation of the hotel and the brand in the local community

What do we need from You

• Bachelor's Degree in Sales, Marketing, or related field, with 3 years' of relevant experience or an equivalent combination of education and work-related experience
• Demostrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• Proficient in the use of Microsoft Office

What we Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Extensive coverage of Medical, dental & optical benefits
• Insurance Coverage
• F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

• Must need to work on Weekends and Public holidays
• Must have good proficiency in English, Tamil and Hindi
• Maintain counter standards including replenishment and presentation the general appearance and cleanliness of department
• Maintain floor standards including replenishment and presentation the general appearance and cleanliness of department
• Demonstrates the ability to highlight the features and benefits of merchandise in their area
• Maximizes personal and departmental jewelry and watch sales performance by providing a positive shopping experience for customers
• Assists customers with jewelry transactions of all types, including sales, trade-ups, returns special orders, and layaways
• Develops and maintains jewelry and watch product knowledge, to include attendance at specific training on watches, gold, silver, color stones, pearls, and diamonds
• Actively supports the integrity of Exchange information systems
• Displays a high degree of professionalism, both visually and verbally, at all times on the sales floor and when speaking on the phone
• Becomes familiar with commercial sector retail store sales events, merchandising practices, Implements "best practices" as feasible
• Offering outstanding customer service
• Maintaining confidentiality when handling customer transactions by following company policies regarding privacy and security
• Providing friendly, knowledgeable customer service to help customers find the right piece of jewelry for their needs
• Communicating with other departments within the company to ensure that orders are processed correctly
• Providing customers with product knowledge regarding jewelry types and styles
• Performing administrative tasks such as maintaining inventory records and processing sales orders
• Cleaning and repairing jewelry items to prepare them for sale
• Maintaining a inventory of diamonds, precious stones, metals, and other materials used to make jewelry
• Processing credit card transactions and payments for customers
• Explaining insurance coverage options to customers who purchase jewelry with valuable gemstones

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

We are urgently looking for a Business Development Executive for our Client

About the Role: As a Business Development Associate (BDA), you will be working as part of the department focussing on bringing value to our esteemed client base and exploring new clients in

bringing the products, solutions, and services to the betterment of the clients, delivering high

value, quality at competitive cost in timely manner.

The Business development Associate will be associated with Senior staff of the Business development Department (BDD) in bringing value to our Clients/Prospects

The role demands the following competencies:

• Research on Potential Clients Across the Industries, Companies in Identifying areas where we can bring value to our clients & prospects.

• Devise Strategy in Making brand awareness through right media.

• Engage and Involve in Industry Forums, Conferences, Workshops and Event sin show casing.

• Contribute towards Product Development from Client’s perspective.

Responsibilities

As a BDA, you'll need to:

• create awareness of and develop the brand you're marketing.

• communicate with target audiences and build and develop customer relationships.

• help with marketing plans, advertising, direct marketing, and campaigns.

• work closely with in-house or external creative agencies to design marketing materials such as brochures and adverts.

• write and proofread marketing copy for both online and print campaigns.

• produce creative content, including videos and blog posts.

• run social media channels.

• organise and attend events such as conferences, seminars, receptions and exhibitions.

• source and secure sponsorship

• arrange the effective distribution of marketing materials.

• maintain and update customer databases!

• conduct market research, for example using customer questionnaires and focus groups.

• develop relationships with key stakeholders, both internal and external. With experience, you'll need to:

• develop and implement a marketing strategy (often as part of a wider sales and marketing programme)

• evaluate and review marketing campaigns, advertising and SEO to make sure the correct mediums are being used and campaigns are effective.

• track marketing performance and return on investment and prepare weekly or monthly reports for management.

• monitor and report on competitor activity.

• lead external agencies, when appropriate, to effectively manage events, press relationships, editorial requests, presentations, promotional materials and online activities.

• oversee and manage the marketing budget.

Working hours

Working hours are generally 9am to 5pm, Monday to Friday. However, you may need to work some evenings or weekends when organising or attending events or when working on a big marketing campaign.

What to expect

You'll usually be office-based, but will attend meetings with clients, partner organisations and suppliers, as well as a range of events and exhibitions. You may be expected to socialise with stakeholders and clients to build and develop relationships.

Qualifications

A career in marketing is open to all graduates, but a degree in the following subjects may be particularly useful:

• advertising

• business or management

• communications

• IT or computer science

• marketing

• psychology.

Skills

You'll need to have:

• communication and interpersonal skills

• commercial awareness and business acumen

• copywriting and design skills

• creativity

• an eye for detail

• analytical and strategic thinking

• drive and self-motivation

• a flexible approach to work

• the ability to work well under pressure.

• teamwork and the ability to foster good working relationships.

• influencing and negotiation skills

• IT, social media, and numeracy skills

• foreign language ability - may be helpful if working for multinational companies.

5 days work

Location-Raffles Place

No Hybrid Working

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry