Roles & Responsibilities:

To strengthen our marketing team and assist marketing manager.

The position of Marketing Assistant is a full-time position based in Singapore.

Responsibilities and Main Duties:

Manage and execute the day-to-day operations of our social media platforms, including Facebook, Instagram, TikTok.

Monitor social media channels for mentions, comments, and messages, and respond promptly to user inquiries and comments.

Assist in the creation of marketing content, including social media posts, newsletters, and promotional materials.

Utilize Google Analytics to track and analyze social media performance metrics, including website traffic, user engagement, and conversion rates.

Stay up to date with industry trends and best practices in social media marketing to ensure the company's social media presence remains relevant and effective.

Requirements:

• Team player with the capability to work in a dynamic environment.
• Strong organizational and time management skills.
• Good communication and coordination skills.
• Professional experience with Digital Marketing skills is an asset.

What do you get to learn

Paired 1 to 1 mentorship according to working style

Client visit with mentor to gain broader experience and to experience client’s workplace

Mapped Progression with the Company

Enjoy

• Quarterly events and bonding workshops
• Great Team Spirit
• Big and cohesive division
• Comprehensive Training
• Dynamic Working environment
• Central Location (at Orchard)
• Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements

• Minimum Diploma/Degree in any discipline.
• Have the passion to liaise with people from all walks of life.
• On Job Training provided.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The Marketing Lead is responsible for providing guidance to the Marketing Team by evaluating and developing omni-channel marketing strategies, coordinating brand-building efforts to increase awareness and improve the positioning of all COTY brands to eventually gain market share and achieve both revenue and profitability targets. This role is a pivotal one for the Singapore Team and the incumbent needs to be a strong and empathetic leader, highly collaborative, working closely with key stakeholders, both internal and external.

RESPONSIBILITIES

1. Distribution & Pricing Strategy

· Acts as the guardian of all COTY brands and adhere strictly to our global distribution strategy and competitor adjacency guidelines, protecting the positioning of our brands in the local market to maintain brand equity

· Adhere strictly to new door opening process, starting with obtaining CCO Office approval to working closely with both Global Trade and Global Merchandising Teams from start till end to ensure successful executions

· Ensure that our yearly pricing strategy is competitive and defend when necessary, while monitoring market trends and taking into consideration both external and internal benchmarks to set the right prices for all our products and services, especially for core pillars

2. A&P Budget and P&L Management

· Work closely with the Country Head and Commercial Lead on annual 3-year business plans, ensuring a bottom-up build towards A&P budgets for all brands to achieve both net revenue and retail sales targets

· Manage marketing spends to ensure that they drive the maximum impact and achieve our desired ROI, while remaining compliant with company polices

· Be sharp and highly adaptable when it comes to monthly and quarterly A&P budget landings and be ready to streamline or cut budgets due to business situations or when there is a direct mandate from the Leadership Team

3. New Launches, Repushes & Forecasting

· Guide the team in sizing new product launches accurately, in accordance with Commercial Excellence guidelines and business priorities

· Oversee forecasting of both core pillars and new product launches to ensure optimum weight of business is maintained to drive strategic growth of both product categories and franchises

· Be agile and quick to pre-empt or react to both market and sales trends, executing immediate changes in rolling forecasts to ensure we do not under-forecast and miss out on opportunities, or over-forecast and end up with high excess and obsolete stock inventory

4. 360° Omni Marketing Plans & Brand Building

Media/Digital

· Guide the team and appointed agency to develop plans which are in line with our global media strategy and fashion house license requirements while keeping business priorities, audience profiles and KPIs in mind

· Focus on driving plans which are minimally USD 100,000 investment per campaign to drive greater impact and results

PRIM

· Guide the team and appointed agencies on both short-tail and long-tail PRIM strategies and plans for our priority brands – short-tail impact is necessary for social listening rankings, but long-tail sustenance is crucial for brand longevity

· Ensure strong and distinctive tribes are built for priority brands and maintain collaborative relationships with all key opinion leaders to build long-standing communities of brand ambassadors

· Key focus to be put on social advocacy and user-generated content with key opinion consumers to drive authenticity

CRM

· Embark on crucial first steps to rolling out both official communications programmes (Phase I) and loyalty programmes (Phase II) for priority brands

· Be highly resilient when dealing with various internal and external stakeholders and red tapes during the pre-launch process; work hand-in-hand with ISEA CRM Lead to iron out issues and clear obstacles as we navigate through the complexities with Global CRM, IT and Security Teams

Trade Marketing & Consumer Eventing

· Keep brand desirability and consumers’ tastes and preferences top of mind when it comes to developing trade marketing plans in accordance with channel strategy to drive purchase conversion

· Ensure retail activations are talk-of-town trendsetters, with best-in-class retailtainment and gifting mechanics to achieve sales targets

· Traffic drivers, sampling and new customer recruitment are mandatory for all retail activations

Store Design & Visual Merchandising

· Lead the team on both permanent merchandising (new door openings or renovations, planogram changeovers, etc.) and temporary merchandising (trade/consumer podium activations) projects, ensure global guidelines are met and fashion house approvals are obtained before every execution

· Guide the team for CAPEX budget topics and ensure all fixed assets are properly capitalized for P&L management

· Ensure accurate and timely retro-planning is in place for every major permanent merchandising project in order to meet targeted opening dates

· Ensure all temporary merchandising projects are cost-efficient and profitable

· Navigate through any intricacies and manage any crisis which may arise with both internal teams and external stakeholders such as landlords (malls), retailers and contractors, etc.

5. Stakeholder Management

· Collaborate with the Commercial Lead in the development of strong relationships with key landlords and retailers across all channels and conduct high level negotiations together to deliver successful outcomes and results

· Liaise and network with the broader organisation regionally and globally to develop and drive co-marketing plans together and leverage on best practices – this includes Regional Teams (Asia & ISEA), Global Trade Teams, Global Merchandising Teams, Global Communication Teams and Global Digital Teams

6. People Leadership

· Recruit (when needed), develop, retain and rotate top talents within the organization

· Mentor individuals towards the fulfilment of both personal and business objectives; drive all short, medium and long-term career planning and succession planning conversations including development plans for individuals

· Identify key personnels who are able to assume broader responsibilities and be an advocate for them when it comes to advancement opportunities

· Inspire by setting an example and being a good role model; instil confidence and motivate teammates to deliver their KPIs and set a high standard of performance

Promote a high level of team camaraderie and engagement amongst teammates, ensuring a laser-sharp focus on common goals so that successes are celebrated together, and the team is strongly united to navigate setbacks and find solutions together

REQUIREMENTS

· Bachelor’s Degree in Business Management and/or Marketing (or any related/equivalent discipline)

· Minimally 10 years of relevant Marketing and/or Brand Management experience in Beauty or FMCG industry

· Minimally 5 years of People Management experience and/or has led a team of at least 3 to 5 direct reports

· A strong leader who is able to lead with empathy and recognizes the importance of mentorship

· Has outstanding communication and presentation skills, understands the importance of maintaining utmost decorum in formal and public settings

· Is resilient and agile, able to take on new challenges and adapt to changes

· Has a sharp analytical mind, good in problem-solving

· Has a collaborative mindset and is a team player

· Possesses excellent organizational and timeline management

· Possesses an in-depth knowledge of the Singapore domestic market, preferably someone who already has cemented strong relationships with the key industry players

Job Description:

• Manage the day-to-day administrative tasks, including office supplies, equipment, and facilities management.
• Contacting clients to obtain missing information
• Ensure the office environment is organized, clean, and functional for staff and visitors.
• Monitor and maintain office inventory, including construction materials and tools, and reorder supplies as necessary.
• Assist in the purchasing process for office supplies.
• Issue purchase order, checking invoices, record purchase order in SAP system and project tracking and etc
• Perform other ad-hoc duties and responsibilities as assigned by management.

Job Requirements:

• Proficiency in Microsoft Words and Excel.
• Diploma with at least 2 years of relevant working experience.
• Highly organized and able to multitask effectively.
• Experience in SAP software and construction sector would be an added advantage.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

• Talent headhunting, screen resumes & sharing roles
• Handle Job Onboarding & Contract Signing
• Handle incoming calls to the department & admin work

Requirements:

• Minimum Diploma / Degree in ANY discipline
• Possess good communication skills
• Passion in interacting with people from diverse background
• No prior experience required, training will be provided !!
• Able to start work immediately or on short notice will be advantageous

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: HR Sales Executive

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

· Contacting clients via email and telephone to promote the services, regular ongoing follow-up

· Updating the client contact database

· Booking meetings for senior sales or engineering personnel, participation in meetings

· Contacting clients via email and telephone to promote the services, regular ongoing follow-up

· Updating the client contact database

· Booking meetings for senior sales or engineering personnel, participation in meetings

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Preparation of documents (E.g. order processing, verifying payment, delivery orders).
• Liaise with various stakeholders to ensure smooth delivery.
• Perform Data entry and maintenance of database.
• Maintain and update sales records and ensure files are backed up.
• Assist in the implementation of new Inventory Management System (IMS)
• Provide administrative support to the sales team.
• Assist in monthly sales closing activities

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description:

• Oversee post-sales activities Cybersecurity products.
• Participate in large-scale project implementations at both local and regional levels.
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and address customer queries by troubleshooting and consulting existing knowledgebase articles and known issues.
• Be available for 24x7 maintenance support calls on a routine standby basis.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Candidates with no prior relevant experience are also encouraged to apply
• Bachelor’s Degree or Diploma in Cyber Security, Computer Science, Computer Engineering, or a related field.
• 1-3 years of relevant experience in IT, particularly in network support and administration.
• Knowledge and experience in networking, including routing and switching technologies.
• Capable of working independently as well as part of a team.
• Willing to work diligently and eager to learn about new technologies.
• Strong analytical and troubleshooting abilities.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Job:

• Oversee the admission process - provide a positive customer experience to the candidates before, during, and after their application
• Lead in facilitating the use and troubleshooting of backend IT systems
• Work closely with the Assistant Director to develop an effective marketing plan
• Organise and coordinate various marketing and promotional activities, including local and international information sessions and at selected education fairs and exhibitions, in a timely and cost-effective manner

The Requirements:

• Experience in administering postgraduate and executive programmes in Institute of Higher Learning or equivalent.
• Degree with at least 5 years’ experience in marketing and promoting Higher Learning or equivalent
• At least 5 years’ relevant experience in organising outreach activities

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Key Responsibilities:

• Develop and execute comprehensive social media marketing strategies to promote products/services and enhance brand visibility.
• Oversee social media channels (Facebook, Instagram, LinkedIn, Twitter, etc.), ensuring content is relevant and engaging.
• Create, schedule, and optimize social media content, including posts, videos, ads, and graphics.
• Collaborate with sales teams to align social media campaigns with sales targets and business goals.
• Monitor, analyze, and report on the performance of social media campaigns, adjusting strategies as needed to improve ROI.
• Engage with customers on social media platforms, addressing inquiries and building relationships.
• Manage influencer partnerships and collaborations to expand brand reach.
• Conduct market research and competitor analysis to stay ahead of trends and industry best practices.

Company Description

ROSEONLY is a brand committed to creating quality products. Our flowers are a symbol of hope and love, with the ability to change lives. We strive to share this magic with the world and have been doing so since 2013. Our roses are carefully selected and preserved through our special technique that lasts for years.

Role Description

This is a full-time role for an Ecommerce Sales & Social Media Marketing Specialist located in Singapore. The Ecommerce Sales & Social Media Marketing Specialist will be responsible for overseeing day-to-day tasks associated with optimizing the ROSEONLY website (dotcom) for sales as well as developing and executing marketing strategies.

Qualifications

- Analytical Skills and Sales experience

- Experience in E-Commerce and Marketing Strategy; and other various marketplace channels like Shopee, Lazada, Amazon and etc.

- Able to manage various social media sites like Facebook, Instagram, TikTok, YouTube and Twitter (X), and plan content schedule via daily/weekly basis

- Strong Project Management skills with internal stakeholders and external vendors, via follow strictly with the company's KPI set in Singapore and other South-East Asia markets

- Excellent communication and interpersonal skills

- A team player who is able to collaborate with various departments from our design, operation and IT teams in China

- Ability to communicate in Chinese

- Prior experience in a managerial role is a plus

- A degree/diploma in Marketing, Business Administration, or related field is preferred

The ideal candidate should be able to think strategically, be highly analytical and results-driven, and be able to work well under pressure in a fast-paced environment. Experience with Google Analytics, SEO and Facebook Ads is desirable.

If you are passionate about making a difference and have experience in ecommerce marketing, we encourage you to apply for this exciting opportunity today.

• Plan, organize, and execute events, ensuring they align with the objectives and goals.

• Coordinate logistics, including vendors, suppliers, event staff, and on-site operations.

• Develop and manage event budgets, track expenses, and ensure cost-effectiveness.

• Manage event-day operations, troubleshoot any issues, and ensure a seamless experience.

• Collect and analyze post-event feedback for continuous improvement.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Raffles Place

Mon-Fri

9am-5.30pm

Up to 3500

Most likely no extension

No experience required as training will be provided

Responsibilities

• Provide administrative and logistics support for festive and corporate gifting programs.
• Assist with inventory management for corporate gifting, ensuring proper tracking and timely updates.
• Support the Marketing team in brainstorming event ideas and executing event plans.
• Coordinate various tasks involved in gifting and events to ensure smooth and efficient operations.
• Assist with documentation, scheduling, and communication for ongoing projects.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Are you looking to grow your career in digital marketing? Join Hashtag Interactive as an Account Executive, where you'll manage client relationships, coordinate projects, and contribute to business success. If you're detail-oriented, have excellent communication skills, and a passion for marketing, we’d love to meet you!

JOB MISSION

The Account Executive is responsible for supporting the Accounts team in managing client relationships, ensuring the timely delivery of projects, and contributing to the overall success of client campaigns. You will work closely with cross-functional teams to deliver high-quality service and achieve client satisfaction.

EXPECTED OUTCOMES

First 90 Days:

Familiarise Yourself with the Workflow and Accounts:

• Understand task distribution, approval processes, and collaboration methods within the Accounts team.
• Get to know the Design, Animation, and Content teams, understanding key contacts and processes.
• Study the playbooks and deliverables for the accounts you will be working on, ensuring a deep understanding of client goals, target audience, and brand identity.

Produce On-Brand, Compelling Content:

• Work with creatives to produce to high-quality content that aligns with client objectives and resonates with the target audience.
• Ensure all content is on-brand and meets the standards set by the playbooks and client deliverables.

Engage with Team Goals and Processes:

• Participate in team meetings and understand the team's overall goals and KPIs.
• Collaborate with accounts personnel within your team to ensure seamless integration and cohesive content strategies.

Participate in Organization-Level Activities:

• Engage in company-wide meetings such as huddles and town halls to stay informed about organisational updates and initiatives.
• Contribute to discussions and activities that foster a collaborative and innovative company culture.

Day-to-Day Expectations:

Client Relationship Management:

• Assist in managing client communications, ensuring their needs and expectations are met.
• Maintain accurate records of client interactions and project progress.

Project Coordination:

• Coordinate with internal teams to ensure timely delivery of client projects.
• Monitor project timelines, budgets, and deliverables, ensuring they align with client expectations.

Reporting and Analysis:

• Prepare regular reports on project status, performance metrics, and client feedback.
• Analyse project outcomes and provide recommendations for improvements.

Support on Shoots:

• Assist in producing shoots, including logistical planning and coordination.
• Help capture quick and simple photos or videos as needed for client projects.

CORE COMPETENCIES:

Organisational Traits: Adaptability, Analytical Skills, Communication Skills, Organisation Skills, Resourcefulness, Strategic Thinking

Role Competencies: Project Coordination, Client Relationship Management, Reporting, Analytical Skills, Communication, Initiative, Attention to Detail, Basic Photography and Videography Skills

Requirements

• Diploma or degree in Marketing, Communications, Business, or a related field
• Fresh graduates and junior executives are welcome to apply
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Basic understanding of digital marketing principles
• Willingness to assist in various aspects of project coordination

What do you get to learn

Paired 1 to 1 mentorship according to working style

Client visit with mentor to gain broader experience and to experience client’s workplace

Mapped Progression with the Company

Enjoy:

Quarterly events and bonding workshops

Great Team Spirit

Big and cohesive division

Comprehensive Training

Dynamic Working environment

Central Location (at Orchard)

Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements:

• Minimum Diploma / Degree in ANY discipline
• Possess good communication skills
• Passion in interacting with people from diverse background
• No prior experience required, training will be provided
• Able to start work immediately or on short notice will be advantageous

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: HR Assistant

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

The Job:

• Contacting clients via email and telephone to promote the services of the company and regular ongoing follow-up
• Updating the client contact database
• Booking meetings for senior sales or engineering personnel, participation in meetings
• Sales and marketing research
• Supporting development of presentations and proposals
• Ad hoc and administrative support to Business Development Director

The Requirements:

• Min Diploma with 3-5 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Contacting clients via email and telephone to promote the services of the company and regular ongoing follow-up
• Updating the client contact database
• Booking meetings for senior sales or engineering personnel, participation in meetings
• Sales and marketing research
• Supporting development of presentations and proposals
• Ad hoc and administrative support to Business Development Director

The Requirements:

• Min Diploma with 3-5 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Contacting clients via email and telephone to promote the services of the company and regular ongoing follow-up
• Updating the client contact database
• Booking meetings for senior sales or engineering personnel, participation in meetings
• Sales and marketing research
• Supporting development of presentations and proposals
• Ad hoc and administrative support to Business Development Director

The Requirements:

• Min Diploma with 3-5 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Description

Job Description & Requirements

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support experience

Salary range: $3K to $3.6K

If you meet the requirements of this role, please email a detailed resume in Word document to Karina Tan

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

The Job:

• Follow up and convert motor insurance renewals for existing and new customers
• Cross-sell other general insurance products to customers
• Provide excellent customer service and support to ensure a positive customer experience.
• Meet and exceed sales targets and KPIs.
• Maintain accurate records of sales activity and customer interactions in the system.
• Stay up to date with product knowledge, market trends, and industry regulations

Requirements:

• Minimum Diploma
• Candidates who possess BCP, PGI, HI or ComGI will have added advantage
• 1-2 years’ Motor insurance experience

SALARY RANGE:

Basic up to $2400

With Incentives upon meeting targets: $4,500 to $5,000 (Gross)

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Handle customer orders efficiently and build relationships.
• Process orders and support the cash process.
• Register and manage orders received via channels.
• Address delivery issues, escalate when needed.
• Support documentation, filing, and administrative tasks.

Requirements:

• Minimum Dip in Supply Chain/Logistics with at least 2 years of relevant working experience.
• Proficient in MS Excel.
• On the job training provided.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Descriptions

(Sales Assistant / Part-time may apply)

• Overall in change of shops sales and operation matters.
• Provide and recommend products, answer any questions customers for walk in or call in customers, and attempt to make sales through enquiries.
• Product introduction and demostration the functionality of the product to customers.
• Answer the phone and handle customer’s requests and enquiries.
• Handle POS system and manage all mode payment transactions.
• Work and maintain store display in accordance with brand visual merchandiser.
• Perform housekeeping to maintain overall presentation of the shop in terms of merchandising, cleanliness, tidiness and display of products, equipment and tools at all times.
• Participate in meetings within or outside the Company.
• Participate in ongoing trainings within or outside the Company.
• Drive and achieve individual sales target in a team environment.
• Provision of exemplary customer services ensuring high standards of performance in service excellence.
• Adhere to shop day-to-day operations procedures.

Requirements

• Preferred working experience in retail industries.
• Proven sales records/ sales experience.
• Ability to provide consultative product usage preferred
• Able to work on shift and retail hours.
• Customer focused, result oriented, independent, highly motivated and proactive.
• Traning will be provided (Locally and Oversea if applicable).
• Ideally to be able to converse in both English and Mandarin to liaise with Mandarin speaking customers and associates.

Please send in your resume to [email protected]. Thank you.

Responsibilities:

• Giving quality advice to customers with a service-oriented attitude
• Educate and demonstrate to customers every benefit of each individual product
• Performing makeover services
• Foster pleasant relationships with customers and follow up with their appointments/ promotions update
• Achieve sales targets through effective advice and expense control
• Ensure merchandise and shop’s cleanliness is always in tip-top condition
• To be well-groomed at all times
• To be an excellent team player and actively supports your superiors

Requirements:

• Min 1 year of retail or customer service experience
• Having makeup certificates is a plus
• Team player with good communication skills
• Pleasant and friendly personality
• Willing to learn and embrace changes
• Need to be able to do Natural, Evening, and Professional Makeup.
• Professional Hairstyling.
• Wardrobe Consultation Services

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

As a Business partners welcome

Job Summary:

We are looking for an experienced and proactive Beauty outlet Manager to lead our beauty retail operations. The ideal candidate will oversee the daily functions of the shop, manage the staff, ensure the highest level of customer service, and implement sales and marketing strategies to drive revenue growth. The role also requires training staff, handling customer service issues, managing stock, and ensuring quality control standards are met.

Key Responsibilities:

Sales & Customer Engagement:

• Meet identified prospects, give expert advice, and promote available products.
• Organize formal presentations, seminars, and other marketing opportunities to enhance brand visibility.
• Manage customer transactions and continuously work to improve customer service.
• Create proposal documents, presentation materials, and sales tools to support marketing initiatives.
• Prepare and implement sales forecasts, monitoring expenses, budgets, sales figures, and profitability.
• Monitor competitor activity and adjust strategies to maintain a competitive edge.
• Plan and execute promotions, ensuring that all sales targets are met or exceeded.

Staff Management & Training:

• Supervise and support the sales executives, ensuring they meet individual goals and provide excellent customer service.
• Identify, implement, and document training for staff, including new hires.
• Prepare weekly reports on customer activities and staff performance.
• Train staff in product knowledge, equipment use, and treatment procedures.
• Provide feedback and implement tests on product and equipment use for quality control.

Beauty Advisor Responsibilities:

• Consult with clients to assess their skincare needs and recommend suitable products and treatments.
• Respond to customer questions and complaints, ensuring issues are resolved promptly.
• Perform services such as facials and body therapy, using equipment like MIR, CPL, Oxygen equipment, and other tools.
• Design and maintain attractive displays, manage store events, and monitor inventory levels.
• Handle administrative tasks such as ordering stock and managing customer relationships through follow-up communication.
• Sale or Hand on service to customers, facial, Body therapy with or with equipment like: MIR, CPL, Oxygen equipment and other all equipment in outlet.

Health & Quality Control:

• Ensure quality control for customer service and treatment results.
• Supervise beauticians and prepare weekly reports on customer satisfaction and treatment efficacy.
• Monitor sales targets and ensure they are met each month.
• Attend product development meetings to stay updated on new treatments and products.
• Check before and after photos of customers and prepare presentations on treatment results.

Product Trainer Responsibilities:

• Manage product training sessions, ensuring a minimum of 4 hours per month.
• Implement tests and assessments on products, equipment, and treatment processes for staff.
• Prepare and update training reports on field activity and prospects.
• Monitor the use of products in the salon and ensure stock levels are adequate.
• Train staff on equipment use, customer handling, and treatment procedures.

Customer Service & Marketing Assistance:

• Manage after-sales service calls to customers, ensuring follow-up within 3 days of their visit.
• Oversee daily calls to confirm appointments and aim for full booking schedules.
• Report daily sales and stock updates to management.
• Assist in trade shows, roadshows, and other promotional events, ensuring staff are trained for on-site sales.

Qualifications:

• Proven experience in beauty retail management, preferably in skincare or cosmetics.
• Extensive knowledge of beauty trends, skincare products, and services.
• Excellent customer service, communication, and leadership skills.
• Ability to manage budgets, sales targets, and profitability.
• Strong organizational and problem-solving skills.
• Experience in training staff and implementing quality control measures.
• A passion for the beauty industry with a friendly and professional appearance.