My client is a Swiss based MNC specializing in Piping System and currently looking for a Sales Development Leader to manage a team through the implementation of efficient processes and policies pertaining to the entire process of order fulfillment. The candidate must be able to motivate, coach and mentor the team in ensuring the delivery of quality customer service to the customers.

Job Descriptions:

• To manage, motivate, coach and mentor team members to deliver optimal results through established and/or new processes; responsible for evaluating team performance and provide recommendations to the Head of Sales.
• Responsible for driving initiatives to ensure efficient sales development processes; take ownership over sales development tools including CRM Sales Hub, Customer Service Hub and Nimbus.
• Be responsible in driving the Key Performance Indicators (KPIs) of the team in the following categories:

1. Customer Enquiries
2. Sales Quotations
3. Lead Generation/Qualifications
4. Project Support

• Take up the responsibility as the Sales Development for the allocated industry segment; product selection, preparation of SAP quotation, advising on lead time pre-sales and lead qualifications

Job Responsibilties:

• Aptitude to manage a team – Displays the right attitude and passion in coaching and mentoring a team for success.
• Competent in SAP system
• Process-oriented mindset with the desire to improve processes that will drive the performance of the internal sales team
• Customer-oriented Mindset – Understands the importance of managing customer relationships whilst maintaining the interests of the company
• Displays a strong interest in learning the company's products and solutions
• Communication skills – Able to communicate clearly with the team especially on expected KPIs of the team as well as any process changes to ensure that all iniatives are successfully implemented
• She/he accepts responsibilities with positive attitude, is reliable , responsible and dependable, fulfilling obligations

We are expanding and we are looking for an energetic and self-motivated social media marketing assistant manager to join our growing marketing department in the aesthetics and beauty industry. If you’re an ambitious, creative individual who wants to build a career in social media and content marketing, then we want to work with you. You will be involved in video production, preparing social media posts, social media marketing strategies, SEO content writing, as well as monitoring and managing social platforms.

Roles & responsibilities:

• Developing an overall digital strategy for our TikTok account(s) with trending content.
• Assist in managing social media channels including Facebook, YouTube, Instagram & TikTok.
• Filming and editing engaging videos for TikTok
• Plan detailed schedules and film and upload content regularly.
• Adept with social content marketing and understanding of PR/Influencer/KOL marketing.
• To assist in statistical analysis and managing campaigns
• Ability to ‘think outside the box’ and produce both quick comebacks for audience engagement.
• Managing and growing TikTok account
• Work with marketing team to assist with growth strategies to support revenue goals
• Experience compiling data across social media platforms for weekly/monthly reports, including analysis for insights, optimizations, and future strategy development
• Demonstrates strategic insight to develop long-term execution plans or short-term activations
• Assisting in any marketing-related tasks and events

Skill Sets and Personal Attributes

• Experience in creating TikTok content and designing digital artwork
• Worked in marketing /communications / digital media with at least 4 years of working experience
• Ability to create TikTok video content/ Instagram Reels
• Ability to create lifestyle images for Instagram and Facebook purposes
• Knowledge of Adobe Photoshop or Adobe Illustrator software
• Basic data analysis skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Eye for detail and flair for copywriting
• Passion for the beauty industry
• Proactive with integrity
• Team leader/strategist mindset
• Thrive in challenging dynamic environments and able to make things happen
• Self-starter with pride in personal & company performance
• High energy with a positive ‘can do’ attitude, and result driven
• Able to work in a fast-paced environment

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Play a crucial role in maintaining an organized and efficient workflow within the marketing department. Your responsibilities include:

- Following a pre-determined classification to ensure files are transferred according to priority.
- Transferring and organizing files into meaningful sub-folders in SharePoint for easy navigation and access by key stakeholders.
- Performing additional administrative tasks to support regional marketing initiatives.

Please send your resume to: [email protected]

Alex Goh Hock Leong| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1763413

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

The Opportunity:

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a Marketing Campaign Executive to join their team
• This will start off as a 12-month contract role
• Office Location: MBFC

The Job:

To support Debit Product team on the following:

- Collaborate with various business units to support debit product team achieve business objectives and key strategies

- Assist in managing the day-to-day running of debit product

- Support in the execution of the following:

=> Campaign management

=> Customer management

=> Product inventory operations

=> Marketing comms management

=> Monthly sales reports compilation

- To assist in system migration, enhancement, testing and rollouts

- Track and monitor campaign activities through regular reporting and presentations.

The Talent:

• Bachelor's degree/Diploma in Marketing, Communications, or related field
• 1 years of experience in marketing will be preferred
• Proven track record of delivering successful marketing campaigns that drive business results will be an advantage

Next Steps

• Prepare your updated resume and send it to [email protected]
• We regret to inform only shortlisted candidates will be contacted

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min. Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office, Adobe Photoshop Illustrator and Visual Graphic Design tools will be an added advantage

Please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Manager - Weddings is responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Wedding Sales Manager.
• Good problem solving, administrative and interpersonal skills are a must.