We are hiring Retail Associates!!

Location: East / Central

Working Hours: 5 days work week, rotating retail shift schedule

Salary: Up to $2,800 + Commission

Responsibilities:

• Learn deeply about products and be proficient in demonstrating them

• Engage and serve customers well

• Meet sales targets for personal and store

• Ensure high levels of customer satisfaction through excellent service

• Maintain tidiness and cleanliness in store

• Report on buying trends, customer needs to retail managers

• Propose innovative ideas to increase how store can improve

• Any ad hoc duties assigned

Requirements:

• 1 year of retail sales experience

• Customer service oriented, well- groomed

• Must be able to commit retail shifts, weekends and PH

• Able to commence within short period

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Hiring Curtains Sales Consultant basic SGD $2.5k to 3k + commission up to 8k
Provided company car after confirmation

Passionate about interior design and able to work with interior designers and architects.

Must have interior design, curtain sales experience or outdoor sales experience.

WhatsApp Ken at: +65 9673 2338

Our Company is looking for a Digital Marketing and eCommerce Specialist to join our team. You must be passionate, creative, and results-oriented. This position is a great opportunity for an organized, enthusiastic, highly motivated individual who enjoys working in a fast-paced environment with a focus on data driven strategies.

The Digital Marketing and eCommerce Specialist will be the company’s in-house expert for all digital campaign development which include SEO/SEM, Meta ads and other digital media. You will manage and be responsible for the company’s online sales (which includes company-owns websites and 3rd party market places such as Tiktok Shop, Shopee and Lazada).

You will oversee website development and maintenance too. The ultimate objective is to drive online sales.

Your job duties include:

• Design and execute campaigns to drive sales through digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, Facebook advertising, email marketing, or search engine marketing (SEM)
• Review campaigns metrics, google analytics, social media analytics and ecommerce trends to identify opportunities for improvement
• Manage website content and UI
• Review landing pages, product information, and any other relevant systems associated with the website to ensure they are visually appealing, accurate, and easy to use.
• Ability to create alternate A/B split test campaigns based on various metrics provided
• Create and implement Meta ad campaigns
• Leverage on marketing automation tools (mailchim) to implement email lead generation and nurturing programs to drive engagement, traffics and conversions.
• Deep knowledge of Google Analytics to analysis various trends, key metrics. Focus on various parts of website to advice the team on better performing and under-performing areas and products
• Monitor and analyse competitive digital and social landscape to identify opportunities for improvement
• Prepare qualitative and quantitative analysis reports to inform management and the team of collective performance in all digital marketing efforts.
• Other related duties

Requirements & Skills:

• Minimum 3 years work experience in a fast-paced, ecommerce marketing role
• Preferably with experience in B2C environment.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Hands-on experience with online campaign builds, management, analysis, and optimization
• Knowledge of new trends and changes in the online ecommerce world
• Familiarity with web design and a keen eye to detail.
• Excellent organization and attention to detail skills
• Experience with website analytics tools (e.g. Google and Facebook Analytics)
• Highly personable, with strong verbal and written communication skills
• Ability to work in a fast-paced, deadline-oriented environment
• Self-motivated, results-driven professional who consistently delivers high quality work
• Bachelor’s Degree in Marketing or a quantitative, test-driven field

Roles & Responsibilities

Marketing Manager

Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

i) Sale of services aned products.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Purpose of Position

• Supervise sales representatives to achieve targets.

• Work closely with manager to train and motivate the staff to excel.

• Overcome obstacles created by the competitors by giving feedback to management for strategic planning.

Responsibilities

• Establish new strategic accounts and nurture existing accounts to achieve budget sales target.
• Develop business plans for sales accounts that drives sustainable attainment of monthly sales goals and profitability Customer’s account plan
• Monitor and optimizes account investments are within company guidelines and budget
• Identify new markets and business opportunities by conducting market analysis and gathering customers’ feedback.
• To analyse and evaluate sales trends of brands performance to improve sales volume
• To conduct business reviews with major accounts yearly
• Manage and foster strong business relationships with both new and existing key accounts.
• Undertake ad-hoc projects assigned by the company or supervisor.
• To prepare month end management report on sales and competitors activities.
• To help sales representatives sell in new products to existing accounts.
• To seek high volume customers to commit to a sales contract.

Requirements

• Minimum Diploma in Business or equivalent.
• Minimum 2 years sales experience in General Trade.
• Preferably experience in FMCG environment / Food Services.
• Experience in managing major accounts and developing new accounts.
• Possess strong presentation, interpersonal, negotiation and skills.
• Well versed in MS Office.
• Mature and result oriented.
• Able to work independently.
• Team player, proactive and takes initiative to drive business.
• High standards of integrity.
• Courteous and friendly.
• Good product knowledge
• Own transport (Car) with Class 3 valid licence or company transport can be arranged.
• Bilingual to speak to different kinds of customers (English, Mandarin and dialects)

We are a world leading supplier of climate solutions for the future. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Together, we work to support our customers in creating a healthier planet. Come work for us and be part of this exciting journey.

About the job

We are looking for a dynamic and skilled Service Sales Engineer to join our team. The Service Sales Engineer – Control and Upgrade is responsible for driving sales related to control systems and equipment upgrades for dehumidifier solutions. This role includes developing tailored control and upgrade solutions to meet customer needs, maintaining strong customer relationships, and providing accurate sales forecasts and reports. If you are a motivated individual with a blend of technical acumen and sales prowess, this role offers a challenging yet rewarding opportunity.

Role and Responsibility:

• Focus on acquiring new clients and retaining existing ones to achieve sales targets and objectives for control systems and equipment upgrades. Develop and implement strategies to increase sales and market share of control systems and upgrades.
• Establish and maintain positive relationships with existing customers to secure and cultivate future business opportunities. Recommend control system and equipment upgrades tailored to customer needs to enhance service and product offerings.
• Deliver accurate monthly sales forecasts and reports for the designated area of responsibility. Monitor sales performance and provide regular updates to management.
• Ensure all service jobs and purchases are correctly captured, ordered, invoiced, and fulfilled in a timely manner. Coordinate with relevant departments to ensure smooth execution and delivery of services and parts.
• Participate in marketing initiatives to enhance sales performance. Collaborate with the marketing team to develop promotional materials and campaigns for control systems and equipment upgrades.
• Engage with existing and new customers through visits to meet sales target levels. Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly.
• Promote and propose tailored control and upgrade solutions to meet customer needs and improve operational efficiency. Conduct assessments of customer requirements and recommend appropriate control and upgrade solutions. Prepare and present control and upgrade solution proposals to customers, highlighting benefits and value propositions.

Candidate Requirements:

• Minimum qualification of Higher NITEC or Diploma in Mechanical Engineering or a related field.
• At least 2 years of relevant sales experience in a similar role.
• Ability to identify and acquire new clients while maintaining and nurturing relationships with existing customers.
• Experience in sales, particularly in control systems or equipment upgrades.
• Proficient in reading, writing, and speaking.
• Ability to communicate technical information clearly and effectively to team members, customers, and stakeholders.
• Possession of a valid Singapore Class 3 Driving License.

At Munters, you get the chance to influence and solve meaningful problems for society. We lead with an absession for climate, with people in the core and sustainability as part of the DNA.

Responsibilities

• Promote our products and services of REDA Instrumente (Asia Pacific) Pte Ltd to onboard new customers/clinics/hospitals;

• Development of new customer value propositions and strategic account management of key customers

• Work towards achieving sales revenue target of the customer segment

• Manage day-to-day sales and marketing activities to ensure smooth customer experience

• Work with operations and other internal teams to maximize resources to help maintain and drive company’s revenue to ensure seamless customer experience

• Ensure initiatives are in accordance with the rules and regulation of local regulatory agencies such as MOH

• Run monthly cadence with management team on business performance

• Assist in the preparation and dissemination of sales and marketing collaterals to customer base

• Provide ad-hoc support to call centre to ensure timely follow-through of customers’ requests and appointments

Qualifications

• Strong client engagement and business negotiation skills

• Strong commercial mindset with a keen eye on revenue performance and outcomes

• Experience in internal stakeholders’ engagement

• At least 5 years of relevant work experience in area of sales & marketing, preferably in healthcare, pharmaceutical or medical technology industries

• Team player and collaborative spirit

Please email your CV to [email protected]

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Troseal Building Materials Pte Ltd

Sales Executive – Basic Salary Monthly $3200 -$3500

Basic salary + Commission + Performance Bonus+ Petrol and Parking Claim

Knowledge waterproofing and hardware products
☑ Salary: $3200 - $3500
☑ Working Location: 27 New Industrial Road, #01-04 Singapore 536212
☑ Working Hours: Mon - Fri, 9am – 6pm

Roles & Responsibilities:

· Build new client accounts and grow the existing portfolio of clients.

· Maintain good relationship with existing customers while sourcing and developing new accounts.

· Experience communication and networking skills.

· Following up with the corporate leads provided.

· Undertake the entire sales process and facilitate backend admin with progress.

· Negotiating terms of sales and agreements and closing sales with customers.

· Run outdoor sales appointments.

Job Requirements:

· Proven work experience as a sales and marketing executive.

· Prior experience in automotive.

· Able to communicate efficiently, able to work individually and as a team player.

· Bilingual in English and Mandarin.

· Possess own car.

Interested candidates for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

Job Description & Requirements

Able to work in a fast paced environment

Assist in overseeing day-to-day operations.

Handle and solve issues or complaints in a professional manner.

Ensure customer satisfaction.

Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.

Maintain inventory and control costs in the daily operations.

Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Regional Sales and Marketing Manager is responsible for overseeing and driving sales and marketing efforts within a specific geographic region. Their role is pivotal in expanding market share, building brand awareness, and achieving revenue targets.

Key Responsibilities:

1. Sales Strategy Development and Implementation:Develop and execute regional sales strategies aligned with the company's overall business objectives.
   Set and monitor sales targets for the region.
   Analyze market trends and competitive landscapes to identify growth opportunities.
   Develop and implement sales plans and tactics to achieve revenue goals.
   
2. Sales Team Management:Recruit, hire, train, and manage a team of sales representatives.
   Provide leadership, guidance, and support to the sales team.
   Evaluate sales performance and provide feedback and coaching.
   Motivate and incentivize the sales team to achieve their targets.
   
3. Customer Relationship Management:Build and maintain strong relationships with key customers and partners.
   Address customer inquiries and concerns promptly and effectively.
   Identify and pursue new business opportunities.
   Negotiate contracts and pricing with customers.
   
4. Marketing Strategy and Execution:Develop and implement regional marketing plans to support sales efforts.
   Manage the regional marketing budget.
   Oversee brand management and positioning within the region.
   Coordinate marketing activities, such as advertising, public relations, and events.
   
5. Market Research and Analysis:Conduct market research to gather information on customer needs, preferences, and buying behavior.
   Analyze market data to identify trends and opportunities.
   Prepare reports and presentations on market findings and recommendations.
   
6. Sales Reporting and Analysis:Track and analyze sales performance metrics.
   Prepare regular sales reports and forecasts.
   Identify areas for improvement and implement corrective actions.
   
7. Cross-Functional Collaboration:Collaborate with other departments, such as product development, finance, and operations, to ensure alignment and support for sales and marketing initiatives.
   

In essence, a Regional Sales and Marketing Manager is a strategic leader who drives revenue growth, builds customer relationships, and manages a team of sales professionals to achieve business objectives within a specific geographic region.

Do you pride yourself on being meticulous and have a fine eye for details? Are you an independent and self-motivated individual? Are you a positive team player?

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Scope:

• Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
• Participates in exhibitions and manage social medica platforms
• Promotes and secures orders from existing and potential customers through a relationship-based approach
• Always communication by calls and in-person visits and presentations to existing and prospective customers
• Generate leads through various channels, including cold calling, networking, and digital marketing.
• Follow up on leads and convert them into sales.
• Coordinate and liaise with suppliers to acquire competitive price and service as well as products in good quality
• Maintain a CRM system to track and manage leads, opportunities, and customer interactions
• Reporting to management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Provide exceptional customer service and support throughout the sales process
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth
• Gather and analyze data to develop insights that drive informed decision-making
• Continuously improve sales skills through training, workshops, and self-directed learning
• Maintain accurate and up-to-date sales records, including client interactions, sales activities, and outcomes
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports for senior management.
• Stay updated on product knowledge, market trends, and industry best practices

Job Requirement:

• At least degree in Business, Marketing or a related field or 2 years working experiences in sales or marketing.
• Experince in construction product is a plus
• Proficiency in marketing principles, strategies, and tactics.
• Ability to create and execute marketing plans, campaigns, and strategies.
• Knowledge of target audience analysis, segmentation, and targeting.
• Familiarity with marketing analytics and data-driven decision making
• Excellent communication and interpersonal skills for working with clients, vendors, and team members
• Creative thinking and problem-solving abilities to handle unexpected challenges
• Attend to emergency call and able to work during public holiday or weekend
• Willing for travel for on-site client meetings
• Required to attend or participate exhibition or project until late night as scheduled
• Willing to travel islandwide with own transportation arrangement.
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
  Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills and are not afraid to go an extra mile to close the deal
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

Responsibilities:

• Support in executing marketing campaigns across digital and traditional platforms.
• Manage social media accounts and create engaging content.
• Assist in content creation for brochures, newsletters, and websites.
• Conduct market research and analyze competitors and customer trends.
• Help organize company events, webinars, and product launches.
• Collaborate with sales to support lead generation efforts.
• Track and report on campaign performance and marketing metrics.

Skills & Competencies:

• Strong written and verbal communication skills.
• Creative mindset with an eye for detail.
• Ability to work in a fast-paced, team-oriented environment.
• Familiarity with social media platforms, Google Analytics, and basic SEO.

Qualifications:

• Diploma/Degree in Marketing, Business, or a related field.
• At least 3-4 years experience.
• Knowledge of marketing tools (e.g., social media, email marketing, etc.) is a plus.

Interested candidates, please email your updated resume to [email protected]a. We look forward to receiving your application.

About the Company

Homeez is an innovative renovation platform that leverages advanced technology, enabling homeowners to personally design their spaces through our design-now AI Designer tools and connecting homeowners to direct suppliers.

Description

As a Performance Marketing Executive, you will create, execute, and manage paid acquisition campaigns. You will be responsible for analyzing data to pull insights and inform decisions across all acquisition channels to booth growth.

Roles and Responsibilities

• Build and manage acquisition campaigns across various channels including social, SEM, and display to drive revenue and increase ROI.
• Analyze and optimize campaign performance based on data-driven insights and strategy using quantitative analysis.
• Identify marketing performance issues and pinpoint the root cause analysis with the help of analytics tools such as Google Analytics.
• Effectively communicate complicated analyses by developing easy-to-use reporting or visualization dashboards (demand funnel, marketing planning and budgeting, marketing ROI, operational efficiency, campaign impact, awareness, events, and strategic KPIs).
• Understand new and relevant KPI metrics requirements for performance management and optimization purposes.
• Work with creative and marketing teams to test strategies and innovation.
• Deliver quantifiable improvements in ROI and cost per conversion (CPA) across all channels.

Qualifications

• Previous work experience in a quantitative marketing role managing strategy and execution on social, search, or other performance-oriented channels.
• In-platform execution experience setting up campaigns in Facebook ads manager, Google Ads, and Google AdWords.
• Deep understanding of data or data modeling and able to objectively identify insights for sharing with stakeholders.
• Exceptional analytical skills to identify opportunities within complex data and where these can be operationalized.
• Proven track record of building and scaling acquisition campaigns with a strong focus on ROI.
• Outstanding presentation skills.
• Excellent written and verbal communication skills.
• Strong project management skills.
• Critical thinker and creative.
• Bachelor’s degree in Marketing or relevant field.

Skills

• Performance Marketing
• Digital Marketing
• SEM & SEO
• Paid Search
• Competitive Analysis
• Marketing
• Display Advertising
• PPC
• Marketing Automation
• Reporting

Training will be provided.

_____________________________________________________________________

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Summary:

• Industry: Tertiary education
• Employment type: Part-time (4 days/week, 6 hours/day)
• Contract period: From 16 October 2024 to 20 December 2024 (extendable with good performance, from 6 January 2025 to 28 March 2025)
• Work arrangement: Hybrid (50% WFH and 50% from office in Kent Ridge; might need to come to office 100% as needed)

Job Responsibilities:

• Execute communication strategies for marketing campaigns and optimise engagement on social media channels as well as other digital platforms.
• Be responsible for content on websites, and digital and social media channels (eg. FB, LinkedIn, X and WordPress) including content creation and copywriting for videos, visuals, and other multimedia content
• Collaborate with stakeholders to create and design graphics for digital and print media, including social media, websites, banners, EDMs, brochures and posters.
• Ensure consistency in brand aesthetics across all design projects.
• Take ownership of design projects from concept to completion, ensuring that all deliverables are produced on time and to the highest standard of quality.
• Assist and coordinate a wide range of events, including conferences, webinars and, workshops.
• Support event logistics, including vendor coordination, attendee registration, catering, equipment set-up
• Oversee event delivery, including on-site coordination, speaker management, and post-event publicity
• Assist with administrative duties such as day-to-day general administrative support, purchase orders, handling general enquiries and coordinating meetings and note-taking.
• Ensure all communications are adherent to the company guidelines
• Any other duties as assigned by the supervisor

Job Requirements:

• A diploma or degree in communications, digital marketing, design and other related fields is preferred
• Competency in Photoshop and Illustrator must be demonstrated.
• Strong project management skills with stakeholders of all levels across the organisation.
• Proficient in Microsoft Office applications and web applications such as Google Suite, Canva
• Good writing skills for website and social media text copies
• Skilful at managing social media platforms

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253