A sales manager plays a crucial role in driving revenue and managing a sales team. Here are some key criteria that are typically associated with the role of a sales manager:

1. Leadership skills: A sales manager should possess strong leadership qualities to effectively lead, motivate, and inspire the sales team to achieve their targets.

2. Sales expertise: A good sales manager should have a strong background in sales, understanding sales processes, strategies, and techniques to guide and mentor the sales team effectively.

3. Communication skills: Effective communication is essential for a sales manager to convey goals, provide feedback, and collaborate with team members, customers, and other departments.

4. Strategic thinking: Sales managers need to develop and implement sales strategies that align with the overall business goals and market trends to drive revenue growth.

5. Team management: A sales manager should be able to recruit, train, and manage a high-performance sales team, including setting targets, coaching, and performance evaluation.

6. Analytical skills: Analyzing sales data and performance metrics is crucial for a sales manager to identify trends, evaluate results, and make data-driven decisions to improve sales processes.

7. Customer focus: Understanding customer needs, building relationships, and ensuring customer satisfaction are key aspects of a sales manager's role to drive sales and maintain long-term customer loyalty.

8. Motivation and resilience: Sales can be a demanding and competitive field, so a sales manager needs to stay motivated and resilient in the face of challenges and setbacks.

9. Adaptability: Markets, customer preferences, and technologies are constantly evolving, so a sales manager should be adaptable and open to change to stay ahead in the industry.

10. Results-oriented: Ultimately, a sales manager should be focused on achieving sales targets, driving revenue growth, and delivering results for the organization.

These criteria are important for a sales manager to be successful in leading a sales team and driving business growth.

We are hiring for a marketing manager with some experience to lead and manage a subset of the following roles:

Help our SEO efforts via

• Sponsored editorials
• Content creation (we will hire a technical writer)
• Plan and execute performance marketing campaigns (ads on FB/Google) with profitable ROI

To discover and implement new novel acquisition channels such as:

• Newsletter Sponsorship
• Affiliate programs

Requirements:

• Minimum Qualification Level: Polytechnic
• Field of study: Any
• Minimum Years of Experience: 2-3 years of relevant work experience required for this role
• Looking for candidates available to work: Monday: Morning, Afternoon
  Tuesday: Morning, Afternoon
  Wednesday: Morning, Afternoon
  Thursday: Morning, Afternoon
  Friday: Morning, Afternoon
• Working rights as are necessary for this role
  

Dear sincere applicants, please proceed to fill up the Google Form https://docs.google.com/forms/d/e/1FAIpQLSeIBP8vRF35BH_kts1BFA0E_qeKoP7vR7EziGYFfDhmgD1v3Q/formResponse

Key Responsibilities:

• Order and Inventory Management: Efficiently handle online sales orders and maintain optimal inventory levels.
• Product Listing and Promotions: Accurately list new products and implement promotional activities to boost sales.
• Customer Support and Communication: Provide prompt responses to customer inquiries, handle inbound calls and emails professionally, and ensure high customer satisfaction.
• Coordination and Administrative Duties: Collaborate with warehouse staff, follow management directives, and perform daily administrative tasks efficiently.
• Reporting and Analysis: Prepare and analyze reports on sales performance and key metrics.
• Reputation Management: Monitor and address customer reviews and feedback to maintain a positive brand reputation.
• Customer Order Processing: Process and follow up on customer orders, including quotations, pricing, availability, and shipment confirmations.

Qualifications:

• 2-3 years of E-commerce platforms & customer service experience.
• Strong passion for customer service with a commitment to ensuring customer satisfaction.
• Excellent communication skills, both verbal and written, with professional telephone etiquette.
• Meticulous in providing accurate information and adept problem-solving skills.
• Exceptional organizational skills and attention to detail.
• Strong work ethic, positive attitude, and genuine desire to learn
• Proficiency with e-commerce platforms is highly desirable.
• Minimum Diploma in any discipline.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• A supportive, collaborative, and innovative team environment.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Descriptions:

• Prepare application forms and submit respective Team Leader
• Ensure changes in customer requirement is updated in timely manner before submission for approval
• Issue change request to the internal teams for approval for updates on existing clients accounts.
• Maintain, monitor and update existing data sources on all clients accounts details.
• Draft documents to support the new processes such as account application, account details changes, checklist and templates
• Daily and monthly volume processing reports generation
• Be responsible for all tasks and documents, data updating and safe keeping
• Taking minutes for meetings
• Any other related jobs and assignments as and when assigned.

Requirements:

• Possesses good communication skills with the ability to communicate on all levels
• Ability to systematically work independently and in a team
• Fluent English both in writing and speaking
• Strong interpersonal understanding with an awareness of different cultures within the customer base, team, and organization
• Customer Service or Sales support working experience will be an added advantage

Interested applicants, please send in your latest resume. We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251

EA Personnel No: R22111484

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector
• Take ownership and lead business development efforts in selected market segments
• To execute plans and strategies set by General Manager and the company
• Attend to sales enquiries and prepare quotation.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Build rapport and establish long term relationships with customers
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure creation of a successful event programme
• Assist in refining company’s sales strategy and processes
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

Benefits

• Total Salary Compensation = Basic Salary + Sales Commission
• Basic Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

We are looking for a dynamic, resourceful, and ambitious Account Service / Event Manager to join our fast-growing team. The successful candidate will be trained and polish the skill for event management to support the assigned project.

As part of the Account Servicing team for Event, you will be sourcing, connecting with suppliers, and ensuring all event elements being assigned are delivered across multiple projects.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Roles and Responsibilities

Account Management:

• Creates strong, compelling, and strategic plans, and recommend how digital and on ground channels can be used to integrate consumer journey

• Serve as the lead point of contact for all current clientele and its active projects.

• Develop trusted advisor relationships with senior stakeholders on the clientele end and build meaningful and engaging relationships with the clientele's key decision-makers, influencers and end-users.

• Project manage and ensure the timely, successful and profitable delivery of our clients' creative solutions according to their business needs and objectives

• Be the champion for the client's campaign and an informed expert on the products and solutions. Contribute effectively in any incoming brief/project discovery phase - discover and identify client's business pain points, SWOT, landscape.

• Ensures that client issues are dealt with efficiently, informing the Account Director of any problems that may arise

• Collaborate with creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions

• Forecast, prepare and track key account management metrics in the company's CRM platform to ensure the accounts' timeliness of billing and profitability.

• Maintain the Account team archive library

Event Management:

• Establish a deep-rooted understanding of the client’s unique event needs and requirements. This includes providing necessary floor plans, conducting a site inspection, liaising with service providers etc.

• Attentively service clients, by understanding and responding to clients in a perceptive, relevant, and confident manner.

• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability.

• Events management from roundtable, conference, hospitality and appreciation events.

• Project Management, Budgeting and Post Report are being manage end to end.

• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements

• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client

• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis.

Requirements

• At least 3-4 years of relevant experience in MICE, Hospitality/Tourism, integrated marketing agency environment or a relevant industry

• Strong client-centric

• Good communication and negotiation skills

• Independent personal motivation and initiative, as well as discipline and good judgment

• Ability to multi-task and work under pressure

• Demonstrable organizational skills, with a good eye for detail

• Excellent computer knowledge of PC environments with proficiency in MicrosoftWord,

• PowerPoint, Excel, Writing, and proofing skills are also required

• Ability to work independently, organized, dependable and detail oriented

• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support.
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth.
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector.
• Take ownership and lead business development efforts in selected market segments.
• To execute plans and strategies set by General Manager and the company.
• Attend to sales enquiries and prepare quotations.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hoc tasks assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Position Objective

The Head of Marketing & Communications will be an experienced, dynamic and highly motivated individual responsible for driving the marketing and communications strategy across all areas of the school. Branding and positioning of the school within the increasingly competitive landscape of Singapore will be a key focus moving forward. The successful candidate will be expected to develop long-term strategic goals, foster collaborative relationships both within and outside of the school, and continue to showcase Stamford American International School (SAIS) as a world-class school to the local and international community. Reporting directly to the Director of Admission & Marketing, the successful candidate will contribute to the strategic direction of the whole school and will play a vital role in its ongoing success.

The Head of Marketing & Communications will be a member of the Operations Leadership Team, reflecting the position's importance and enabling the brand to permeate across functions.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Management & Strategy:

• Provide innovative leadership in creating a marketing, branding and communication strategy, including developing long-term goals and an annual operating process to optimise the positioning of SAIS in an increasingly competitive market;
• Lead the Marketing and Communications team to ensure a cohesive and collaborative approach to external marketing and internal communications using an omnichannel approach;
• Foster collaboration with other departments to create streamlined marketing programmes to support all areas of the school;
• Understand and keep up with industry best practices and emerging strategies that will keep marketing and communications up to date and ensure the school maintains a competitive edge, in particular, the use of digital channels and customer data, keeping GDPR as well as PDPA compliance in mind at all times;
• Develop new creative, innovative and out-of-the-box approaches in applying the school’s messages;
• Liaise with the Managing Director, Director of Marketing and Admissions and Finance Director to develop marketing and communications financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances, aligning monetary resources, developing action plans, measuring and analysing results;
• Be a member of the crisis management team, managing the response to and communications around both planned and unplanned situations across multiple media to both the internal and external community as appropriate;
• Work alongside other senior leaders to contribute to and shape the whole school strategy, infusing our brand thinking and elevating SAIS’s position as the school of choice for families in Singapore.
• Own and manage the marketing and communication budget to generate desired output.

Marketing:

• Lead the development and execution of a thorough and integrated external marketing strategy aligned with the school’s strategic objectives, including digital marketing, 3rd party media, outdoor advertising and others.
• Elevate SAIS’s brand awareness and competitive positioning to create a clear and transparent brand strategy, successfully leading the marketing team from the conceptualization of a strategy to execution;
• Effectively lead and manage the Marketing team by communicating and demonstrating the school’s values, policies, and procedures; work closely with the marketing team to ensure that they are functioning effectively and efficiently;
• Oversee the ongoing development of the school’s website and portals, including brand, design, content, layout, functionality and search engine optimization and measurement;
• Review and oversee the development and maintenance of a range of marketing collateral (both online and print) to support the school’s brand and proposition, including digital marketing assets (Statics and Video), marketing brochures, exhibitions assets, corporate premiums and translation of materials.
• Lead the PR/Advertising strategy to reinforce the school’s brand and proposition and optimize its exposure on online sites and coverage in printed publications;
• Lead the school’s digital and social media strategy for branding and leads generation and long-term marketing goals
• Ensure a presence on key listings and directories and an integrated content strategy across relevant social networking platforms, including, but not limited to, Facebook, Twitter, YouTube, Instagram, Flickr, Pinterest, and LinkedIn.
• Formulate an effective SEO strategy for growth and market share, including on-page and off-page SEO.
• Oversee the execution of Marketing and Admissions events, including Open Houses, Exhibitions, Seminars and Webinars, and any other lead-generation events.
• Effectively utilize CRM and Marketing automation tools in customer journey management and lead nurturing
• Perform regular market research and gather market intelligence for decision-making
• Work closely with the Director of Marketing and Admissions to develop and execute an effective marketing program that promotes positive relationships and reputation with the community (internal and external) and attracts prospective parents and students.

Communications:

• Formulate a communications strategy aligning internal and external communication channels and messaging in accordance with brand voice;
• Review and monitor the effectiveness of existing internal communication processes and practices and work closely with the Communications Manager to develop and shape an ongoing and effective internal communications strategy;
• Contribute to producing a high volume of communications and content to an elevated standard that is in line with the School’s vision and values. This includes writing high-level marketing copy and editing/refining the work of others to sharpen the messaging and apply tonal consistency.
• Drive the Communications Team to define, shape, and follow a clear process to provide accurate, tonally appropriate communications relevant to all types of situations and delivered to the right target audience.
• Effectively lead and manage the Communications team by communicating and demonstrating the school’s values, policies, and procedures; work closely with the Communications Manager to ensure that the Communications team is functioning effectively and efficiently;
• Oversee the execution of the internal communications strategy, led by the Communications Manager;
• Oversee the collaboration and communication with different members of the community to build support and understanding and collate feedback to shape the communications strategy;
• Support the Communications Manager in working with the Management and Leadership Teams to ensure the timely and effective communication of important messages to the community via the school’s communication channels;
• Oversee a consistent and clear communication of Stamford’s corporate identity and communication processes to staff and ensure all internal communications support the brand.
• Oversee the creation and development of various internal communication initiatives, including key publications such as the Superintendent Weekly Wrap-up, Stamford Pride, Year Books.

Photography and Videography:

• Oversee the management of photography and videography of all school events;
• Oversee the effective use of photography and videography across all internal and external communication tools, according to the school’s Photo and Video Policy.
• Maintain a library of assets for various marketing and communication purposes.

Position Requirements

Experiences:

• A minimum of 10 years’ experience in managing brands and developing creative and innovative marketing strategies for both offline and online mediums/channels in formulating effective marketing outreach.
• Experience in managing a marketing and communication team from conceptualisation of a strategy to execution.
• Proficient in digital marketing and online and offline marketing integration, accompanied by SEO knowledge for sustainable results.
• Experience in marketing technology and modern marketing approaches in accordance with marketing intelligence and media consumption patterns of the target audience.
• Experience in data-driven strategies and able to incorporate ROI and metric-driven models, CRM systems, databases and marketing automation
• Proficiency in using various software such as Microsoft Dynamics, Google Analytics, Microsoft Clarity, CMS, SEMRush/Ahref, Mailchimp, and Adobe Creative Suite, for example.

Personal Attributes:

• Exceptional leadership and communication skills to inspire and collaborate with a cross-functional group for a unified direction in accordance with the organization’s vision.
• Strong strategic thinker with a passion for tactical and detailed marcoms execution.
• Strong project management and time management skills in driving cross-functional projects
• Effective analytical skills to properly evaluate market situations and competitions and adapt quickly for results.
• Excellent people management skills to effectively manage the Marketing and Communications team while driving performance for lead acquisition through various avenues.
• Passionate about the education industry and supporting a community of students, staff, and the larger Stamford American Community.
• Excellent communication and presentation skills with the ability to communicate across all levels of the school and its community.
• High cultural quotient to engage a community with a wide variety of cultural and religious backgrounds.
• The ability to be efficient, flexible and adaptable in a pressurized environment.
• The ability to work independently, to be self-motivated, proactive and forward-thinking.

Qualifications

• Bachelor’s degree in business or marketing, communications or a related field (essential).
• A Master’s in Business Administration or Marketing will be an advantage.

Working Conditions

• Role will be based out of the SAIS Woodleigh campus. · 40 hours of work per week, some flexibility (weekend, evenings).
• Occasional staff meetings and trainings.
• Expected to participate in some duties outside of work hours.

Terms of Employement

• Annual Leave: 21 working days
• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 14 days sick leave and 60 days hospitalization leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Serves Clients by selling products and services. Services existing clients and establishes new clients by planning and organizing a daily work schedule to call on existing or potential sales. Greet customers. Help customers find product in our catalogue. Check for stock or order requested stock for customers. Provide customers with information about items/ products.

Key Responsibilities:

• Identify and develop new business opportunities and markets.
  • Understand client needs and recommend suitable products or services.
  • Prepare proposals and quotations.
  • Conduct technical presentations of the product offered to customers.
  • Address technical questions and concerns and provide valuable solutions that meet customer needs.
  • Close sales by building rapport with customers, explaining product and service capabilities, and overcoming objections.
  • Continuous learning of the company’s offered products and services.
  • Stay updated on industry trends, competitor products, and technological advancements.
  • Analyze competitors’ products and strategies to identify areas for differentiation.
  • Build and maintain strong, long-lasting customer relationships.
  • Act as a trusted advisor to clients, understanding their business/plant needs and challenges.
  • Collaborate with the sales, operations, and customer service teams to ensure customer satisfaction.

Qualifications:

• Open for fresh graduates with interest in a sales role and willingness to learn.
• Prior work experience as a Sales Engineer or in a similar technical sales role is a plus.
• Positive attitude and likeable personality.
• Goal driven and result-oriented
• Excellent communication and interpersonal skills.
• Proficiency in MS office and basic knowledge on Autocad is required.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in technical writing and documentation.
• Strong organizational and project management skills.
• Strong understanding of technical concepts and ability to explain them to a non-technical audience.
• Ability in negotiating terms and closing a deal.

Job Description

• Manage company's website, Facebook, Instagram and Youtube
• Gather market updates regularly from the various Business/Country/Marketing Heads
• Conduct regular check on all Business Unit/SKUs materials to ensure all corporate identity are strictly adhere to
• Managing Group’s investor relations website and attend to queries from shareholders and the public
• Involve in the drafting of non-financial press releases for SGX announcements
• Work closely with PR agency
• Crisis communication of the Group
• Managing of the corporate email for corporate queries
• Managing Corporate Social Responsibility activities of the Group
• Building and managing relationship with media network such as Straits Times, Business Times, Lianhe Zaobao, Channel News Asia, Bloomberg, The Edge etc.
• Key contact person for all media/journalist/writers
• One of the key member in the preparation and publication of the Group Annual and Sustainability Reports
• Developing and executing Corporate Social Responsibility program

Requirement

• Degree holder in Marketing/Business/Management
• Minimum 5 years of related working experience
• Good command of language and excellent interpersonal skills
• Able to work independently
• Prior corporate work experience in communication would be an advantage
• Able to work with all levels of management and a team player
• Self-motivated individual with initiative and drive

Interested candidates please send in your detailed resumes to [email protected]