Sales Executive/Assistant Sales Manager/Sales Manager

Job Description:

• Contribute to the marketing, operations and execution of exciting airport programmes and attractions.
• Offer hands-on experience working on airport attractions and programmes, with exposure to diverse airport businesses and operations such as airport tours, lounges, and both indoor and outdoor experiences.
• Assist in the planning and coordination of airport attractions and programmes for passengers and tourists.
• Support marketing efforts through content creation for social media, newsletters, and other promotional platforms.
• Help monitor and manage day-to-day operations, including business operations and coordination with vendors.
• Conduct market research and analyse trends to support marketing and operational strategies.
• Assist in drafting reports and providing insights on the performance of marketing campaigns and programmes.
• Collaborate with the team to ensure smooth execution of events and programmes.
• Manage administrative and on-ground tasks related to marketing and business operations.

Requirements:

• Diploma holder in Marketing, Business, or a related field.
• Strong organisational skills with an eye for detail.
• Excellent communication and teamwork abilities.
• Ability to multitask and manage time effectively.
• Good project management skills.
• Willing to be hands-on and assist with on-ground work when required.
• Familiarity with Canva or other design software is a plus.
• Good photography skills are a plus.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Requirements

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing local HR and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the HR and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Looking for a new career but have no experience?

About Us:

We're a dynamic global sales and marketing powerhouse, partnering with top-tier clients to revolutionise their sales strategies and market dominance through exciting, face-to-face marketing initiatives.

We're on the hunt for fresh talent to nurture into future leaders within our industry. If you're hungry for success, our proven systems are tailor-made to propel ambitious go-getters like you!

Your role :

• Be the face of our clients, assisting with presentations and onboarding processes.

• Champion customer acquisition through engaging face-to-face interactions

• Take the lead on exciting marketing campaigns and projects

• Management roles with incentives! to lead a team and explore more potential campaigns

Benefits :

• Regular Travel opportunities -> Regional and International

• Personalised 1 to 1 Coaching Provided at every stage

• Gain invaluable exposure and skills that will level up your game

• Thrive in a positive, supportive team environment

• Step out of your comfort zone and into your potential

• Sky's the limit with uncapped earnings potential!

Ready to kickstart your career journey with us? Let's chat!

What do you do in your role?

- Do in-person presentations for B2B (business-to-business) meetings.

- Connect with business owners, negotiate deals, and team up to reach more customers.

- Help clients boost their brand visibility and grab a bigger slice of the market.

- Share clear info about our products or services with potential customers.

- Drive growth by expanding our B2B offerings and improving what we do.

- Keep an eye on market trends, customer preferences, and what competitors are up to.

- Take care of current leads and manage those accounts.

- Scout for new leads and work to turn them into new customers.

So, what makes you a good fit?

- Great at talking to people and building relationships with customers.

- Self-driven and good with basic project management, able to work solo or as part of a fast-moving team.

- Can research market trends easily.

- No experience? No problem—everyone's welcome to apply! We’ll provide product training.

- Must be adaptable and comfortable handling uncertain situations.

Just ORD, grad or looking for a switch in career?

Our company is expanding looking for like-minded and driven individuals, to grow and achieve greater heights together!

We represent international clients to provide them with effective sales and marketing strategies to boost clients’ sales revenue and brand awareness.

Responsibilities

- Drive customer acquisition through events/roadshow

- Ensure smooth operations in events/roadshow

- Team strategic thinking to meet clients expectations

What we offer

- 1-to-1 mentorship (no experience are welcome)

- Teamwork and fun environment

- Career advancement opportunities

- Personal development opportunities

Great things are never done by one person, they’re done by a team -Steve Jobs

Join us to be part of the growing team!

• Basic $3,200 + Monthly Sales Commission
• Quarterly Sales Bonus
• Fully paid training provided
• 22 days Annual Leave, $1,040 yearly allowance + Other Benefits
• Many openings & fast shortlisting!

Job Details:

• Proactively reach out to potential customers and identify new sales opportunities
• Engage with customers to understand their needs and provide tailored solutions
• Effectively communicate the features and benefits of products and services
• Maintain a strong pipeline of leads and actively manage customer relationships
• Participate in ongoing training and development to stay up-to-date with industry trends and best practices

Requirements:

• Diploma/ Degree qualification
• No experience welcome (training provided)
• Extrovert with good communication skills
• Sales motivated to earn a higher income

Click 'APPLY NOW' to proceed.

We regret that only short-listed candidates will be contacted.

Talents Connect

EA License: 22C1201

EA Reg Number: R1325831

Responsibilities

• Conduct market research to stay updated on current trends.
• Oversee product life cycle and pricing strategies for products.
• Monitor sales performance, competitor activities, and campaign ROI.
• Ensure the product is well-represented across all offline and online touchpoints.
• Manage marketing projects, ensuring timely execution.
• Generate weekly and monthly reports.
• Assist in new product launch.
• Handle ad-hoc tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L39465WV

MAIN PURPOSE

The Assistant Marketing Manager is responsible for the development and execution of marketing strategies and activities to drive the success of the brands in the portfolio (i.e., Issey Miyake, Narciso Rodriguez, Tory Burch & Elixir).

KEY RESPONSIBILITIES

· Strategize, plan and execute 360 marketing plans for new product launches to generate awareness, drive sell-out and gain market share.

· Drive brand awareness, increase consumer engagement through best-in-class execution of Marketing, PR and media activities.

· Responsible for overall A&P budget.

· Optimise resources and investment on key business drivers

· Partner ecommerce team to plan, manage and execute ecommerce strategies

Retail Operations and Special Events

• Plan and execute trade marketing activities for all channels. Including and not exclusive to dept stores, specialty stores, ecommerce and perfumeries.
• Plan and work closely with suppliers, retailers and joint partners on all promotions and events related to trade and digital activities.
• Liaise with agency and suppliers to create promotional materials, leaflet, brochure, etc.
• Provide promotional support and timely update of promotional initiatives to retail front to increase sales

PR and Communications

• Plan and develop campaigns to support new launches to ensure maximum media exposure.
• Recommend and explore creative ways to engage media, KOLs and consumers during key consumption periods and launches.

CRM

· Develop CRM plan for Elixir to ensure positive customer experiences and drive business growth through effective relationship management.

Others

• Manage and support the visual merchandizing needs of counters. Ensure that all visuals and collaterals are executed in accordance with brands’ guidelines.
• Monitor key competitors’ activities to gather insights on market trends and developments
• Responsible for monthly reports of key business, marketing and PR activities for business review
• Forecasting and stock management

REQUIREMENTS

• Degree in Business, Marketing and Mass Communication and related field
• At least 4 years of relevant marketing experience
• Strong analytical and organization skills with attention to details
• Proficiency in Microsoft Office. Adobe Photoshop and illustrator is an added advantage
• Stakeholder management skills
• Possess a positive attitude to deliver results in a fast-paced environment
• Well-groomed, confident and go-getter under pressure
• Comfortable in public speech & presentation
• Experience in a similar capacity within the beauty and fashion industry is an added advantage

PLEASE NOTE

Interested applicants, please apply directly via Shiseido's career page using the link right below for faster processing of your application. Thank you.

URL: https://careers.shiseido.com/job/Singapore-Singapore-Assistant-Marketing-Manager%2C-Cosmetics-and-Fragrance-01/1137556401/

We are seeking a detail-oriented and proactive Sales Admin Executive to manage the claims processing aspects of our sales operations. This role involves ensuring the efficient handling of claims, maintaining accurate records, and providing essential support to our Sales Team.

Job Descriptions:

• Manage the administrative aspects of the claims process, ensuring efficient processing and accurate documentation
• Provide support to the Sales Team by reviewing and processing various client claims, including buyback claims, withholding claims, and distributor rebate claims
• Prepare and negotiate settlement offers, ensuring fair compensation for clients based on thorough findings.
• Conduct investigations into claims to verify accuracy and validity, gathering necessary evidence and statements.
• Review insurance policies to determine coverage and assess claims according to policy terms.
• Ensure compliance with company policies, legal regulations, and industry standards in all aspects of claims handling.
• Maintain accurate filing systems and records of claims, correspondence, and decisions made throughout the claims process.
• Coordinate with sales partners and clients to gather information, clarify details, and provide updates on claim statuses.
• Collaborate with other departments, such as underwriting or legal, to resolve complex claims or issues.
• Generate reports on claims activity and trends for management review and analysis.
• Assist in the development and implementation of claims processing procedures to enhance efficiency.

Job Requirements:

• Minimum of 2 years of experience in claims administration or a similar role is preferred.
• Familiarity with insurance policies and claims processing is advantageous.
• Proficient in data entry and record management, with strong attention to detail.
• Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data management.
• A proactive approach to problem-solving and a commitment to delivering exceptional client service.
• Ability to speak and write in Chinese is required, as the incumbent will liaise with counterparts at the China HQ for project-related matters.

RWE Supply & Trading GmbH (RWEST) is a leading Energy Trading house for commodities in both their physical and derivative form and has become one of the leading companies in the renewables sector, too. Our headquarter hosts Europe’s largest energy trading floor, complementing additional sites in Europe, the Middle East, Asia and America.

Our Sales Unit Commodity Solutions has a growing large customer base. Within Commodity Solutions Germany & BeNeLux the Commodity Flow Desk Global (CFD) provides wholesale market access to different client sectors. The CFD acts as a cross-commodity hub for external counterparties with relevant exposures in Power, Gas, Emission Certificates and derivative hedging products.

For the growth of our financial and physical downstream Sales Trading activities in the Asia-Pacific region (APAC), we are looking to explore new OTC opportunities in close alignment with our existing trading and renewables activities.

• You become part of the CFD team which is responsible for physical and financial hedging OTC-transactions with a focus on power (green as well as grey), gas, oil, coal and green certificates (e.g. NFCs, EUAs and VERs) with energy companies, utilities and companies active in the industrial and logistic sector across APAC
• Within the team you drive the APAC growth initiative of the CFD to build and to shape a new business, this includes establishing and managing client relationships as well as performing deal execution supported by the CFD team based in Essen
• Groundwork for the required set-up with Legal, Compliance and Tax:Investigating and assessing the business and customer potential
  Defining the required product set up and launching a focused reconnaissance wave working hand in hand with the CFD in Essen in APAC
  Close collaboration with internal stakeholders such as our RWEST trading desksas well as business support functions
• Managing and trading your own CFD sales trading book with the newly established client relationships as well as business processes in APAC

Your powerful skills

• You have a university degree in business, engineering, project management or equivalent
• You have profound experience in project development as well as energy sales trading gained from previous work experience in the banking, utility or energy trading sector (industry as well)
• You understand the risk management approach of different customer sectors and aggregators in energy commodities such as gas, certificates (NFCs, EUAs, VERs) and power in APAC
• You have the ability to collaborate closely with colleagues across the RWE business and multiple stakeholders to achieve a goal and meet tight deadlines – ranging from different RWE OpCos, project teams to Economic Evaluations
• You are a pro-active and motivated individual who displays a high level of initiative with a keen interest in building a business
• You are looking to take on new challenges, are comfortable with operating independently or in a team and demonstrate complex thinking skills, including both analytical and conceptual in solving problems
• You have excellent communication skills with the ability to transfer knowledge between analysis and decision makers in other departments with an interdisciplinary approach in English
• You have the flexibility and mobility needed to travel to multiple locations

What we value most is passion, willingness to learn and a determined and resilient work ethic. So, if you can’t display all of the skills above we would still like to hear from you.

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

The Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all reservations.

Duties and Responsibilities:

• Effectively handle requests from guests, companies, travel agents via phone or emails while ensuring guest satisfaction.
• Convert as many of reservation requests into confirmed reservations, then carefully input the booking information into reservation system.
• Building package suitable to guest requests, making reservation of other service (visa, transfer, tickets, tours) based on guest’s booking/requests.
• Propose promotion programs/package for increase sales of rooms and revenue.
• Meet target on monthly revenue (on both averaged daily room rate and occupancy rate).
• Assists with all Front Desk duties such as processing room reservations, guest’s check-ins/check-outs, cancellations, payment etc.
• To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
• To exercise effective listening to capture relevant information and provide a premium experience for the guest
• To liaise with all departments to ensure the best service is provided to our customers.
• To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including, guest preferences, booking supplements and payment details.
• To undertake general administration duties.
• To observe the Company’s rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.
• Undertake any other duties as dictated by the Hotel’s Management from time to time

Requirements:

• Min 1 year of relevant experience
• Familiar with Opera system

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Jewellery Sales Associate

Working days: 4-5-4-5 days in rotation including PH

Working hours: 10.30am to 9.45pm with 2 breaks

Salary: Basic $2000 + High commission (Gross salary up to $3500)

Location: Islandwide

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities:

• Selling of gold jewellery, diamonds, and luxury goods
• Attend to customers’ enquires and feedback
• Provide excellent customer service and assistance to customers
• Offer advice and guidance on product selections
• Manage point-of-sale processes
• Maintain good store condition and visual merchandising standards

Requirements:

• Able to commit in retail hours and public holidays
• Keen in jewellery industry

Benefits:

• Grooming allowance
• Attractive commissions via Tier
• Fixed bonus for first 3 months
• Completion bonus of $1000
• Basic Salary review every 2-3 months

• Showroom Sales Executive (Luxury Interior Furnishing)
• Working Days: 5 days (1x weekday and 1x weekend off), 11am to 7pm
• Salary: $2,000 - $3,000 + Commission pay, Performance bonus
• Location: Fort Canning

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company background:

Interior furnishing curator for finely crafted, fully customisable luxury interior finishing and inspirational lighting for the discerning home owner.

Job Responsibilities

• Professional service to walk-in customers and assisting customers with product information, selection and purchase.
• Take charge of merchandising and styling of the showroom to create impactful displays.
• Assist in handling online and call-in enquiries.
• Assist in the management of social media marketing.
• Maintain general cleanliness and luxury ambience in the showroom.

Job Requirements

• No minimum experience is required. Keen interest in the luxury interior furnishing industry is a must.
• Competent in Microsoft Office programs.

Overview

Microsoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise Account Technology Strategist, you will have the opportunity to design and drive leading edge technology initiatives in partnership with your customers, both supporting your customers’ desired business outcomes and achieving Microsoft’s business objectives.

Paired with an Enterprise Account Executive, leveraging your large, multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner offerings, you will build and grow your network of technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies. With a proven history of innovating technical solutions to achieve customers’ business objectives and achieving account growth targets, this role will give you the opportunity to combine your technology and industry knowledge to deliver on AI solutions to accelerate your customers’ AI vision and to ultimately become their trusted technology advisor.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Customer AI and Security Strategy Leadership - Document and articulate the customer’s business objectives, technology landscape and AI and Security strategy.
• Technology Relevant Trusted Seller - Drive Microsoft Business growth including partner co-sell motions and governance around consumption and intent to use
• Technology Leadership across Solution Areas - Lead AI, (including data and migration) and Security, conversations across the rooms of the house showcasing how they align to the customers business priorities.
• Industry Knowledge – Apply expertise in customer businesses, technology platforms and industry to build AI strategy with the customer that is aligned to business outcomes. Challenge customers’ assumptions with constructive dialogue about their business and technology.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry.
• Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
• OR equivalent experience
• 6+ years experience in relevant customer industry
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes

Overview

The Adoption, Change and Service Management (ACSM) practice is looking for an Adoption, Change and Service Management Architect with demonstrable experience in managing and governing strategic and operational change in large public and private sector organisations, coupled with a solid background in Change Leadership and consulting. The role requires deep knowledge in organisational change, user adoption, operational modelling and cloud service management. A broad knowledge of change, service and portfolio methodologies and approaches is expected, along with the ability to design change and operational solutions that modernize and transform technology services to maximise business outcomes. Demonstrated ability to engage in Csuite discussions related to development of change management, operational modelling and associated cultural transformation models.  Microsoft’s ACSM practice maximizes the business impact of Microsoft solutions and the value of Digital Transformation by providing cross industry expertise and experience to deliver the best of Microsoft and the most complete solution to our customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Understanding Customer/Partner Technical Environment

• Gathers customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects. Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry). Adapts business models, plans, and solutions to insights.
• Works with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution. Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery. Contributes to Microsoft-centric operations and cadences to align with customer feedback.
• Uses evidence-based approach to represent the customer/partner as a customer advocate and shares insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services, and offerings such that they can better meet customer/partner needs across a territory.

Architecture Design and Deployment

• Leverages a structured approach to Architecture Projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and established architectural styles and design patterns. Proposes and develops new solutions to scale across multiple customers/partners. Builds and maintains an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood.
• Defines and documents the architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach. Leads complex cost-based and technology-based discussions to explain the Architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution. Uses a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution.
• Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots, using enterprise architecture processes and ensuring quality control through peer review. Works with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realize.
• Works with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. Maintains the requirements/constraints traceability matrix to prove that solution components have a rationale/justification for inclusion in the architecture of the business solution. Drives development and execution of test plans to prove that each requirement/constraint has been implemented as expected by the customer. Where there are defects, works in close collaboration with the Project Manager and Customer to redress or accept and document the status of the test results.
• Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Drives agreement, based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations. Builds and documents a realistically costed, advanced/complex Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and/or reference architecture. Jointly leads the implementation in close partnership with the Project Manager. Leads oversight and governance and establishment of quality practices and standards to realize the business solution. Uses a cohesive build methodology with an agreed release schedule and timeline so the solution can be transitioned to live operations, leveraging solution expertise. Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false. Uses change requests to modify the Solution/project approach when needed. As needed, collaborates with subject matter experts to receive specialized advice that can help define the Solution and project approach and increase the time to value for the customer.
• Anticipates and identifies scenarios that could slow or impede pre-sales/delivery. Orchestrates the broader Microsoft team to address technical blockers and works with account/project team to resolve non-technical issues. Reports significant problems to Microsoft management and resolves escalations when needed. Plans a way forward in complex and ambiguous situations with an innovative approach and durable design. Delegates and leverages specialist skills of others to drive technical alignment across internal/external teams. Coordinates disparate approaches into a single plan of action for complex scenarios.
• Works in close collaboration with the Project Manager and Account Team to identify, categorize, and communicate business and technical risks. Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur. When appropriate, oversees a broad portfolio of accounts. Manages and ensures the all-up delivery of consulting engagements, as necessary.

Practice Development

• Generates new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes. Identifies which ideas should be culled, with consideration for scale across customers. Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/external communities.

Trusted Advisor

• Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers and facilitating additional views on the matter of interest. Acts as an advisor to external stakeholders. Provides direction to facilitate relationships between others. Stays up to date on Microsoft’s technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities. When appropriate, develops a strategic relationship with key stakeholders within the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed.
• Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision or course of action will not produce optimal results. Leverages strategic expertise to encourage alternative approaches where applicable. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Drives consensus where possible and leads decisions to resolve conflict when needed.
• Leads the adoption of Microsoft solutions technologies based on understanding of competitor solutions and how customer business value can be driven through Microsoft's offerings. Differentiates Microsoft's solutions in customer/partner conversations to influence the industry-wide direction for specific architecture(s).

Thought Leadership

• Leads virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
• Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices. Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.

Qualifications

Required/Minimum Qualifications

• Bachelor's degree in:Information Technology, Computer Science,Business Administration, Organisational Psychologyor a related field AND 8+ years' experience in organisationaltransformation solutions, practice development, consulting, and/or technology domain (e.g., Security)
• OR equivalent experience:10+ years managing complex cloud-based transformationchange projects or portfolios.
  5+ year(s) experience leading blended, multidisciplinary teamswith a focus on organisational change.
  

Additional Professional Certification would be a bonus:

• Certification in Change Management. Examples: Prosci Certified Change Practitioner, ACMP Certified Change Management Professional, CCMP Certified Change Management Professional, CMI Accredited Change Professional, Human Synergistics.
• Certification in ITSM. Examples: ITIL4 Managing Professional/Strategic Leader/Master, COBIT2019 Design & Implementation, SIAM Professional, VeriSM Foundation, Kanban, SVC Mapping, Consultant/Auditor certifications in: ISO/IEC 20000 / 27001 / 38500 / 42001.
• Other certification areas that are useful: AI, Agile Scrum, Lean IT, DevOps, CI-CD Pipelines, CMMI, TOGAF, ETOM, Six Sigma, PMI, PRINCE2/P2Agile, MoR, SDI, Kotter Change Model, Lewin’s Change Model, AWS Cloud Practitioner, GCP Foundation or Associate.

Overview

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Success Leadership

• Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
• In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.

Customer Relationship Management

• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  
• 5+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL)
• Foundation certification or equivalent service management certification. Project Management Institute (PMI) or equivalent Project Management certification. Prosci or equivalent certification.

We are looking for enthusiastic and confident Sales Engineers who have selling experience in the Singapore market. The role will report to our Director of Sales, Domestic with responsibilities including revenue generation of assigned portfolios. The attributes we are looking for include excellent communication skills, self-motivation contributing towards growth in prospecting, following up on leads; supporting clients and the overall sales organization in selling the full suite of bearings products across industries; and managing the B2B sales pipeline to meet the annual sales quota specifically in the Singapore market.

• Identify sales opportunities and develop new accounts
• Drive sales, monitor, track and take necessary actions to ensure that goals are met
• Maintain and prepare timely sales pipeline information in CRM and related reports
• Achieve monthly sales targets, objectives and track sales performance and metrics
• Preparation of proposals, submit quotations and tenders
• Ensure customer orders are processed accordingly
• Manage and grow existing accounts to ensure continuous growth
• Expand market share with existing and new customers
• Enhance value-added selling approach
• Provide quality after-sales service to customers
• Experience in selling electronics/mechanical components

The Successful Applicant:

• Preferably with a diploma or degree in Mechanical Engineering or Business Administration with industrial experience
• Minimum 3 years of working experience
• Experience in Engineering or a related field would be an added advantage
• A team player who is meticulous and able to work independently
• Computer literacy (MS Office)
• Salary will commensurate with qualifications and experience

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

Benefits

• Competitive Salary Package, Mobile & Transport & Allowances
• Healthcare Coverage, Medical & Dental Benefits
• Promotional Opportunities, Career Advancement with Recurring Bonuses

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a pioneering company dedicated to developing plant-based foods, believing in the power of plants to enhance human health and promote environmental sustainability through innovative practices.

• Manage customer inquiries across phone, email, and other channels, ensuring timely and accurate responses.
• Process customer orders and maintain up-to-date data in customer portals for efficient order management.
• Support marketing activities, including promotions, events, and product launches.
• Track and resolve customer complaints, collaborating with relevant departments for quick solutions.

Requirements:

• Diploma and above
• At least 3 years of experience in Marketing Administration.
• Proficient in Microsoft Office Suite.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996