#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Thai (to handle enquiry from Thai speaking customer and document in Thai language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

• Design, conceptualize and space planning.
• Provide professional advice to prospective clients on design concept, material selection and renovation solutions.
• Prepare layout plans, 3D perspective drawings, colour rendering, shop drawings with section details and specifications.
• Assists in preparing sales quotation, project management and documentations.
• Liaise with clients/ designers/ suppliers/ sub-contractors etc.
• Any ad-hoc duties as assigned.

Job Requirements

• Have passion and creative in interior design with at least 3 years of relevant experience.
• Possess at least Diploma or related tertiary qualification in interior design.
• Knowledge in DraftSight/ Sketchup/ AutoCAD/ 3D Max/ Photoshop.
• Proactive, resourceful, good communication & presentation skills.
• Strong coordination, excellent organization and follow-through skills.
• Bilingual in English & Mandarin.
• Singaporean/ PR only.

Interested candidates, please send in your resume, including your current and expected salary to [email protected].

Only shortlisted candidates will be notified.

Task: The Intern, Sales Administration will have the opportunity to support in sales and marketing events (e.g. trainings, seminars, workshops etc.) for the Singapore Sales Team. This includes and not limited to event preparation, logistics and administrative support, events management.

Responsibilities:

• Support sales and marketing events (e.g. trainings, seminars, workshops etc.) for the Singapore Sales Team. Includes and not limited to events preparation, logistics and administrative support, events management
• Packing, ordering and replenish of Promotional Materials from Rohde & Schwarz Munich (eg. Product Brochure, Datasheet, Catalogue etc.)
• Administrative tasks including and not limited to printing / photocopying training materials, filing, ordering stationery or marketing supplies
• Coordinate with logistics forwarder or courier for the arrangement of incoming and outgoing shipment and delivery
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students Diploma in Business Administration or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.

Task: This intern supports the regional marketing team in digital marketing, social media, and marketing operations.

Responsibilities:

• Digital marketing and social media
• Processing marketing leads
• Marketing database cleansing, validation and maintenance
• Generate analytics reports for social ads and marketing activity
• Assist the team in producing marketing collateral and content such as digital banners, brochures, and infographics
• Marketing operations
• Keep up to date with competitor intelligence (activity, promos, etc.)
• Update content for communication to internal stakeholders
• Consolidate and publish regional marketing activity in APAC
• Support APAC Marketing Hub team members in their campaigns and projects
• Support the online and virtual local marketing events

Requirements:

• Graduating students from the School of Business and Media, Arts & Media School
• Major in Marketing, Business or related fields
• Adobe Suite (Premier Pro for video-editing, InDesign / Illustrator for graphic design) skills preferred
• Good interpersonal and communication skills (i.e. oral and written)
• Proactive, self-motivated and willingness to learn

We are looking for a high-energy, creative, driven and resourceful marketing specialist, seeking to advance and gain new, in-demand skills in his/her career in B2B technology marketing. The specialist will have the opportunity to work on various aspects and functions within the marketing organisation including field marketing, channel marketing, digital and social marketing and marketing operations.

Responsibilities

The Marketing Specialist will work closely with the Head of Marketing to develop and execute the marketing plan for the Singapore market to drive lead acquisition, opportunity creation, growth and nurture journey of the business. The selected specialist will need to execute on the joint marketing plan with key business partners and work with the wider regional marketing and central marketing organisation to deliver the execution of joint marketing and direct marketing activities in the country. The Marketing Specialist will be responsible for partnering sales to develop and drive the marketing programs, such as campaign development, demand generation, lead management, database health, analytics and reporting to drive top of the funnel leads and opportunity creation.

Objectives of this Role

• Drive Lead Generation

o Execute on marketing plan for Singapore to drive lead generation efforts with specific objectives across different channels and segments aligned to the business priorities

o Lead the execution of marketing programs from start to finish, working with agencies, leveraging internal support and driving collaboration (field, vertical and channel marketing)

o Conduct, track and maintain performance of the marketing activities which include analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, present recommendations on tactics

o Work with immediate team, central brand, content marketing and web teams to execute on campaigns and customer references

• Execute on Partner Marketing

o Plan and drive partner marketing initiatives with key business partners, co-execute, rack, measure and report success of joint marketing activities to meet the key business objectives

Key Responsibilities

• Work in partnership with the central marketing team, develop campaign assets relevant for the local markets

• Work in partnership with local sales organization to drive key business priorities supported by key marketing initiatives when required

• Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels

• Manage content and updates for customer and internal touch points, govern budget guidelines, participating in events, documenting business processes

• Identify effectiveness and impact of current marketing initiatives with tracking, measuring, analysis, and optimize accordingly

• Execute and track progress with key business partners on joint marketing plans to drive lead generation and demand. Provide joint marketing guidance, track, measure and report

What we’re looking for in our candidate:

• Resourceful with a can do attitude

• Self-starter and takes initiative

• Detail-oriented

• Effective team player

Skills and Qualifications

• Bachelor’s degree in marketing, business, or related field

• 3-4 years of B2B marketing experience, preferably in Technology

• Proven experience developing integrated marketing plans and campaigns

• Experience with content creation a plus, ability to copywrite for online and social media content such as articles/blog posts and marketing messages

• Strong understanding of digital marketing and all social media platforms (LinkedIn, Facebook, Twitter, Instagram, Youtube)

• Good knowledge of media editing tools is a plus (Photoshop, Adobe, Video editing software etc)

• Strong project management, multitasking, and decision-making skills

• Metrics-driven marketing mind with eye for creativity

• Experience with marketing automation (Eloqua) and CRM (Salesforce)

• Solid computer skills, including MS PowerPoint, MS Excel, web analytics and Google Adwords (is a plus)

• Experienced in Marketing Automation platforms and CRM platforms

• Excellent written and verbal communication skills

Social media and digital marketing duties

• Manage social media marketing and content strategy.
• Plan for social media ad buys, which include follow-up such as monitoring, optimizing and reporting.
• Develop and recommend marketing activities to increase online sales.
• Create campaigns that improve search engine rankings, increase traffic to the site and strengthen customer loyalty.
• Assist in Google Adwords and user engagement and suggest content optimization efforts.
• Work closely with sales, operations and marketing teams across the organisation.
• Perform other ad-hoc duties within marketing such as support for events.

Web content management duties:

• Maintains content for the company’s e-Commerce website, with responsibilities for technological aspects as well as site content.
• Ongoing web strategy and overseeing website operation, with particular attention to content and site maintenance.
• Updates website content, including information, images, calendar content, schedules, graphics, etc., according to the changing needs of the promotions
• Stay knowledgeable about the site's subject area.