Key Responsibilities:

This Senior Executive/Manager position in Business & Sales encompasses four key responsibilities:

1. Identify, research, and develop new business opportunities.
2. Assist in setting up and organizing new businesses or organizations to support new ventures.
3. Provide sales and technical support for new business initiatives, focusing on achieving sales and gross profit targets.
4. Drive sales volume and develop new accounts for assigned products within the MMS BU.

The role aims to achieve agreed sales targets measured by:

• A number of successfully acquired/developed new businesses.
• Order intakes in terms of units and dollar sales.
• Revenue generated from units and dollar sales.

Job Descriptions:

New Product Development:

• Conduct market surveys to identify new business opportunities.
• Build relationships with vendors (manufacturers).
• Assist management in developing business proposals to secure distributorship.
• Oversee business/organization set-up for approved proposals and collaborate with subsidiaries on marketing new products/services.

Sales Role:

• Identify and meet potential/existing customers to explore sales opportunities.
• Visit job sites to understand customer requirements and propose solutions.
• Prepare quotations and deliver product/application presentations to customers.
• Maintain accurate sales activity records in the company CRM.
• Conduct monthly sales reviews and submit performance reports.
• Monitor market share and competitor activities to take necessary actions.
• Conduct marketing activities to promote and enhance product brand and image through trade shows, advertisements, direct mailings, sales seminars, etc.

Subsidiaries Sales Support/Marketing Role:

• Collaborate closely with subsidiaries’ sales teams to achieve or exceed sales targets.
• Ensure subsidiaries have effective sales management systems in place.
• Provide training on product and application knowledge to subsidiaries' sales teams.
• Conduct joint visits with subsidiaries to review business development and sales progress.
• Share market insights and observations to develop action plans for customer engagement and sales promotion.

Job Requirements:

• Independent professional with commitment and passion.
• Proactive with strong initiative and a sense of urgency to achieve high-quality results.
• Preferably with a technical background.
• Willingness to travel (10-20% of time) and work extended hours when required.
• Good presentation skills and openness to continuous learning.
• Team player with honesty and high integrity.
• 3-5 years of selling and marketing experience preferred.
• Business development experience is beneficial but not mandatory; character and willingness to learn are essential.

Sales Executive

Location: Changi South

Working days: 5 days (mon - fri)
Working hours: 9am - 6pm
Salary: $2500 - $3500 (Commission will be up to $5000)

Job Description

• The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.
• The Sales Executive is responsible for introducing courses such as (Building and Construction Authority (BCA) approved Core Trade courses, WSQ Corporate Courses, Safety Courses).

Job Requirement

• A comprehensive training program will be taught by our experienced Sales Team leader and guidance will be provided.
• Possess 'O' Levels Certification and above.
• Relevant sales experience will be an added advantage.

Benefits:

• Attractive Commission
• Career Growth & Development (Fast Promotion)
• On job training & learning

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Overall, in charge for the sales of a range of automotive products such as lubricant oil and batteries for Singapore market.
• Implement marketing programmes (including roadshow and trade fair) as required.

Requirements:

• Nitec and above
• Possess valid class 3 license
• At least 2 years of automotive spare part sales experience in lubricant oil trading industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Develop and maintain strong relationships with existing customers and reached out to the assigned accounts to generate new sales business.
• Handle overall daily customer account management matters as the primary point of contact and drive and track weekly, monthly, and quarterly performance and sales metrics.
• Ensure completion of the entire sales process, encompassing quoting, RFQs, order processing, and fulfillment.

Requirements:

• Diploma and above
• At least 2 years of experience in handling B2B sales within APAC region.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Technical Sales Engineer/ Product Sales Engineer

Location: Bukit Batok Cres

Working Days: 5 Days

Working hours : 9am - 6pm

Salary : SGD2,200-3,500 (not inclusive of transport allowance, bonus/commission)

Job Responsibilities:

• Develop a thorough understanding of our complete range of product
• Responsible for preparing quotations, proposal according to customers' requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Industry: Electrical & Electronics

Requirement:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/
• Passion for automation, with creative and adaptive approaches

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Sales Coordianator

• Salary: $2500-$2700
• Work Location: Near Tai Seng MRT
• Working Days: Mondays to Fridays
• Working Hours: 8.30am to 5.15pm

Job Responsibilities

• Customer Support: Act as the first point of contact for customer inquiries via phone and email, providing prompt and courteous support. Escalate technical issues to the relevant teams when necessary.
• Billing and Invoicing: Handle monthly billing processes, ensuring accurate and timely invoicing for our services. Work closely with the sales and finance teams to address any billing discrepancies.
• Vendor Management: Maintain up-to-date records and reports on vendor performance, ensuring compliance with service level agreements (SLAs). Coordinate with vendors for issue resolution and service improvements.
• Reporting: Prepare and present regular reports on customer service metrics, billing accuracy, and vendor performance to management.
• Process Improvement: Continuously identify opportunities to improve operational efficiency, customer satisfaction, and internal workflows.
• Database Management: Manage and update customer and vendor databases, ensuring accuracy and security of data.
• Compliance: Ensure all activities comply with legal and company policies, particularly in data protection and privacy.
  
  Requirements
• Nitec or Diploma in Business Administration, IT or related fields
• At least 1 year of experience in an administrative role, preferably within an MSP or IT services environment.

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Job Descriptions:

• The Parts Sales Coordinator plays a crucial role in supporting the parts team and ensuring the smooth operation of the parts sales process by providing administrative assistance, coordinating parts sales activities, and delivering excellent customer service.
• Respond promptly to all incoming enquiries (via phone, WhatsApp, fax, email, or walk-in), prepare quotations for customers, and follow up accordingly.
• Input customer orders into our internal system or online portal, ensuring accurate processing according to customer specifications and ensuring timely delivery of all orders.
• Manage administrative tasks related to sales orders, delivery orders, invoices, and other documents accurately and promptly using our internal system.
• Coordinate with colleagues, suppliers, and customers to schedule deliveries and shipments.
• Collaborate with the warehouse team to address customer queries and organize deliveries efficiently.
• Handle export procedures, including preparing customer documents according to freight shipment requirements and coordinating with shipping agents.
• Follow up on customer payments, including outstanding balances, and update the account/finance team.
• Address customer feedback and complaints promptly and provide after-sales support when required.
• Ensure hardcopy documents are handed over to the accounting department and maintain proper filing.
• Perform other ad-hoc duties as assigned by the manager and management team.

Job Requirements:

• GCE O Level / Diploma in a relevant field or equivalent.
• 1-2 years of relevant working experience in sales administration or familiarity with billing duties would be advantageous.
• Proficient in MS Office, particularly Excel.
• Excellent communication, customer service, and interpersonal skills, including strong written communication abilities.
• Strong self-discipline and ability to work independently as well as part of a team.
• Capable of handling multiple tasks and responsibilities, and proactive in approach.
• Positive work attitude and willingness to learn.

Position Title: Jewellery Sales Executive

• Location:Orchard Road
• Working Days: 5-day work week, must be able to work retail hours, roster rotation (includes PH, weekends)
• Working Hours: 10.45am – 9pm

Salary: Junior role - Up to $3,000

Senior role - Up to $4,000

The Role:

We are looking for a Jewellery Sales Executive. You will be working directly with the customers, providing them product knowledge and effectively selling both the brand and product. You will be required to share brand history, product knowledge and the highest level of customer service with all potential customers.

Responsibilities:

As a sales executive it is key that you build long term relationships with customers. You are expected to familiarize yourself with the products so as to easily recommend based on the customer’s needs and preferences. You will have to work hand in hand with your sales team and boutique manager to achieve sales targets. You will also be required to perform cashiering duties and follow-up with customers on after sales services. Your duties will include negotiating and closing high value sale and handling any other ad-hoc duties as assigned.

Requirements:

• Minimum 1 year retail sales experience required for junior position, prior experience in luxury jewellery/watch is preferred
• Basic I.T. skills are necessary, knowledge of MS Excel and Word
• Able to commit to retail hours including weekends and public holidays

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Overview:

As the Sales Director, you will be responsible for driving the overall sales strategy and execution within our company. Leading a team of sales professionals, you will oversee all aspects of the sales funnel to achieve ambitious revenue goals and foster long-term customer relationships.

Key Responsibilities:

• Develop and execute the overall sales strategy to drive revenue growth and achieve company objectives.
• Lead, mentor, and motivate a team of sales professionals, providing guidance, training, and performance management.
• Establish and optimize sales processes and workflows to ensure efficient lead conversion and maximize sales opportunities.
• Set clear sales targets and quotas for the team, and develop accurate sales forecasts to track progress and ensure alignment with company goals.
• Foster strong relationships with key clients and partners, oversee complex sales negotiations, and close high-value contracts to drive business success

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven track record of success in sales leadership roles, with demonstrated ability to drive revenue growth and exceed targets.
• Strong leadership and management skills, with the ability to inspire and motivate a team to achieve exceptional results.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with clients and stakeholders.
• Analytical mindset with proficiency in sales performance analysis and forecasting.
• Knowledge of CRM software and other sales analytics tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
• Deep understanding of industry trends, competitor strategies, and emerging technologies in the sales landscape.

• Provide strategic solutions for customers and develop business both domestically and internationally.
• Research, develop and make a market strategy to create prospect profiles and qualify prospects.
• Identify prospect needs, goals, and objectives and deliver results commensurate with goals and market potential.

Requirements:

• Diploma and above
• At least 3 years of sales experience in 3PL/freight forwarding.
• Strong knowledge of brokerage operations and geographic freight market.
• Excellent written and verbal communication skills and able to work in a fast-paced team environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide insurance broking advice and insurance placement for clients.
• Prepare various relevant documentation required for insurance placement.
• Handle renewal business and checking of policies.
• Collate documents and information relating to claims as received from various parties.

Requirements:

• Certificate in General Insurance
• Diploma in Business Management or equivalent
• At least 3 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Manage order processing and quotations generation.
• Monitor of delivery shipment.

Requirements:

• GCE O level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform pre-sales roles and assist sales personnel on the proposals.
• Manage and coordinate all project sales and tenders.

Requirements:

• Diploma and above.
• At least 2 years of experience in CCTV and other security systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Responsible for testing & preparing of software, machines, and applications for clients’ projects.
• Manage the development team, technicians or vendors deliver work on time.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of technical experience in basic electrical wiring and use of handtools.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is an established entity in Singapore, seeking an experienced Sales Manager (Event & Exhibition) to join their expanding team. The ideal candidate will be responsible for identifying leads, driving sales, and working closely with various teams to ensure smooth coordination.

If you are a strong communicator with impeccable organisational skills and strategic sales acumen, this opportunity is for you.

As an Event Sales Manager you will:

• Source and negotiate contracts with clients from various industries and backgrounds
• Responsible for conversion of business leads and re-contract negotiation
• Develop and implement strategies to ensure healthy sales pipeline
• Manage and grow relationships with key stakeholder such as clients, partners and sponsors
• Ensure high standard of client service
• Identify key market trends for portfolio and relevant market events
• Attend site visits as necessary to support client needs

What do we need from you?

The ideal Event Sales Manager will have at least 2 years of experience with a proven sales record in event, lease or media related Sales, and strong client account management acumen. You are a self driven individual with strong communication skills in both English and preferably Mandarin.

What can you expect from us?

You'll be joining a large and exciting team and will work closely with our Operational colleagues to deliver some of the most exciting industry events! We love organising the occasional team outing and we will also provide the necessary training to ensure your success.

If we have not contacted you in 28 days, we regret to inform you that your current application has not been successful.

EA License Number: R23118943

Agency License Number: 11C4388

Company Description

Located in the heart of Orchard Road, our client is Singapore’s new lifestyle hotel that is elevating the Orchard Road experience with experiential stays that enrich the lives of our guests. From 326 stylish guestrooms and suites to an outdoor pool with cabanas to two trendsetting restaurants and bars with Southeast Asian cuisine refined with a modern twist, this is a unique playground for our guests’ imagination. Multi-functional event spaces embody a convergence of business and pleasure.

Job Description

Reporting to the Director of Marketing, the Senior Digital Marketing Manager is responsible for the hotel’s digital marketing and social media efforts to drive brand awareness, brand engagement, and revenue generation. The incumbent must champion all digital marketing initiatives such as paid advertising, retargeting, and search engine optimization; consistently analyze the performance and results, monitor 3rd party platforms and ensure that the hotel’s websites are updated and optimized. The incumbent should also expand the hotel’s digital footprint and oversee our social media efforts; increase engagement and identify new channels that align with the hotel’s marketing direction.

Responsibilities

Business Performance:

• Develop and implement a cohesive digital marketing strategy for the hotel, aligning it with the overall marketing objectives and business goals. Identify target audiences and create tailored campaigns to engage and convert potential customers.
• Develop and execute Digital Marketing initiatives on owned channels as well as applicable third-party channels. These include website/microsite management, content marketing, Social Media Marketing, SEO management, retargeting, organic and paid campaigns management, and OTA content optimization.
• Develop a strong understanding of digital and analytics platforms to maximize revenue opportunities. Monitor and analyze key performance indicators (KPIs) to measure the success of digital marketing campaigns. Generate regular reports, provide insights and recommendations, and adapt strategies as needed to achieve marketing goals.
• Increase traffic flow through direct and semi-direct online channels to boost the property's overall revenue. Prioritize the hotel’s websites as the primary electronic distribution channel and oversee its online presence across multiple digital platforms, such as the official website, social media channels, and online travel agencies (OTAs). Improve online listings and ensure guests receive accurate and current information.
• Drive organic traffic and improve search engine rankings through effective search engine optimization (SEO) strategies.
• Conduct regular quality assurance audits on the hotel's descriptive content & images to ensure parity on all channels and integrity with the brand website.
• Identify and evaluate new online marketing opportunities to increase direct internet traffic and drive online production.
• Manage and grow the hotel's presence on social media platforms, including Facebook, Instagram, and LinkedIn. Develop and implement engaging content, respond to user comments and inquiries, and actively engage with the online community.
• Collaborate with content creators to develop engaging and relevant content for the website, social media, and other marketing campaigns.
• Generate video/image content with exceptional writing skills for websites and social media
• To carry out duties, projects, and other assignments as required by the Director of Marketing

Involvement in wider Job Functions/Relationships:

• Uphold AccorHotels Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust, and Respect in the execution of all duties and responsibilities and in ensuring full compliance by all departments.

• Participate and support sustainability in corporate initiatives and programs such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion (RiiSE), etc.

• Perform any other duties and responsibilities that may be assigned

Requirements:

Knowledge and Experience

• Bachelor’s degree required
• Minimum 6 years experience in digital marketing, preferably within the hotel or hospitality industry.
• In-depth knowledge of digital marketing channels, including SEO, SEM, social media, and content marketing.
• Proficiency in using digital marketing tools and platforms, such as Google Analytics, Facebook Manager, and social media scheduling tools.

Competencies

• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent leadership and team management skills.
• Creativity and a keen eye for design and aesthetics.
• Exceptional communication and interpersonal skills.
• Self-driven & results-oriented.
• Up-to-date with the latest trends and best practices in digital marketing.
• Proven ability in photography, videography, and photo-editing software is an advantage.

• Establish new and maintaining existing relationships with customers.
• Manage and interpret customer requirements and calculate quotations for clients.
• Perform pre-sales technical assistance and product education.

Requirements:

• Diploma in Electronic, Mechanical/Mechatronics Engineering
• At least 2 years of sales experience in cleanroom environment/semiconductor industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Handle customer sales inquiries within the designated region and collaborate closely with the operational team to ensure smooth coordination for order fulfillment.
• Manage customer orders, including generating price quotations, monitoring stock levels (current, incoming, and outgoing shipments to customers), to achieve sales targets.

Requirements:

• Diploma and above.
• At least 2 years of experience in FMCG industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Hey there! Are you ready to kickstart an exciting career in sales and marketing? We're on the lookout for vibrant, enthusiastic individuals to join our team as Events Sales Coordinators!

1. Role: Events Sales Coordinator
2. Ideal Candidates: Recent graduates, just ORDed or individuals looking for internship experience
   Fun, enthusiastic, and energetic individuals
3. Responsibilities: Representing big brands
   Connect with clients and customers to drive sales
   Collaborate with teams to achieve targets
4. Benefits: Exciting career opportunities
   Dynamic work environment
   Growth and development prospects
5. Why Join Us: Shape the future of sales and marketing
   Make a real impact on client success
   Endless possibilities for growth and advancement
6. How to Apply: Send in your application now to be part of our vibrant team!

Join us in revolutionizing the sales and marketing industry. Apply today and let's create something extraordinary together!

Our Product
"Notes+" is an app for college students to use iPad to take notes.

Why join us
We are good at developing top-grade mature demand products and excelling in the global market. Notes+ has obtained a monopoly on the global iOS platform in several categories such as iPad calculators, iPhone calculators, Sudoku, and clocks. It currently has several million monthly active users and maintains good natural growth. The currently developed "Notes+" for the "iPad + Pencil" combination has received good user feedback in mainland China. Join us and build the best note-taking app in the world with us.

Job Description

1. Media research

• Source for suitable influencers and public figures through the internet and social media

2. Media marketing

• Contact suitable influencers
• Negotiate business deals and sponsorships with influencers to promote product
• Discuss terms of service

3. Interview App users to understand additional features needed to add into the App or changes to be made

4. Organise events to raise brand awareness

5. Other activities relating to the product's development in the foreign country's market

Job Requirements

• Must possess at least a Bachelor's degree in a related field
• Preferably do not require sponsorship to work
• Willing to commute to office for work
• Have some experience in digital media or social media marketing (optional)

Company Profile and Philosophy
Singfish Pte. Ltd. is a company established in July 2020. The name "Singfish" comes from a painting called "The Singing Fish". The team is currently in Beijing and is setting up a branch in Singapore. We believe in quality and have developed a number of the world's first-class products for the iOS platform, such as calculators, Sudoku, etc. We have normal weekends and do not usually work overtime. We work seriously, fully utilise our personal strengths, cooperate with the team, hold ourselves to high standards, and strive to make world-class excellent products.

Julian Grey represents an ISO 9001:2015 certified semiconductor specialist, offering refurbishment services and consumables to multinational corporate (MNC) clients.

Responsibilities:

Assist Sales Team in meetings and follow-ups for timely client responses.

Coordinate with internal teams for repair deadlines and efficient product deliveries.

Act as a liaison for Chinese counterparts, ensuring smooth communication with internal teams.

Requirements:

Experience in sales support or operations coordination would be advantageous.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan Tay @ 97559161

Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C956

The client is seeking a Operation & Marketing Executive to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness sector. Apply NOW to become a part of the client's dynamic and rewarding environment.

Roles & responsibilities

Operation

• Manage the day-to-day store operations to ensure a seamless and smooth customer experience
• Build rapport with customers to ensure sustainable future sales and build loyalty and commitment
• Communicate and manage customers’ feedback effectively between departments
• Perform basic front desk duties such as attending to enquiries on the various platforms, managing appointments, and creating sales invoices via POS.
• Manage inventory control to ensure accuracy and efficiency
• Liaise with vendors and contractors to ensure store facilities are in good up-keeping condition
• Participate and support in training to understand the company’s products and services
• Promote brand awareness and support sales by sharing services, products and any promotions.
• Consolidate marketing data and provide insights on the effectiveness of all marketing activities, in the form of weekly reports to optimise campaign results and drive customer engagement
• Analyse customer engagement data with the marketing team for marketing strategies and initiatives
• Support the marketing team in media production as and when needed.
• Create basic artwork for posters, displays and social media stories.
• Take on additional tasks and projects as needed, demonstrating flexibility and initiative in supporting broader company objectives
• Explore & generate new ideas to increase customer satisfaction, growth and retention.

Qualifications and Education Requirements

• Min Nitec or higher with at least 2 years experience preferably in the beauty industry
• Able to handle English and Mandarin-speaking customers (to cater to our diverse group of clientele)
• Willing to commit to retail hours
• Goals-driven and customer-oriented

Others

• Pleasant disposition and well-groomed
• Cheerful and demonstrate excellent customer service
• Able to work both independently and as a team
• Possess good interpersonal skills and is meticulous and self-motivated
• Possess good communication skills in listening, and expressing ideas, both orally and in writing
• Provide relevant and timely information to management, co-workers, and customers
• Proficient in Microsoft Office (Word and Excel) and canva

Responsibilities:

• Regularly visit existing and new specialist doctors to establish rapport and develop business opportunities
• Develop and execute marketing strategy and projects from start to finish
• Build relationships with channel suppliers for lasting partnerships
• Communicate and ensure timely rollout of marketing plans
• Research demand for products/services and develop plans accordingly
• Analyze competitors and pricing
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages
• Compile lists describing product offerings
• Build brand awareness and positioning
• Generate new business opportunities with doctors for our surgery center

Requirements:

• Minimum 2 years relevant experience, preferably with a day surgery center (Managers with more experience will be considered)
• Diploma in business or marketing
• Excellent interpersonal and communication skills
• Experience in customer service and/or healthcare industry
• Ability to work independently with minimal supervision
• Self-motivated with a drive to introduce new doctors to the center