Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Executive to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 2 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Manager to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 5 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

Job Responsibilities

• Report to Sales Manager
• To push sales to achieve Yearly and Monthly Sales target.
• Handle New customers account.
• To assist CSO execution on existing customer issues , eg. fail delivery from plant, quality issues.
• To understand and analyse customers project and trend.
• Build relationship with new and existing customers.
• Review monthly sales forecast from customer & input into report.
• Prepare Monthly Sales performance report and KPI report.
• Liaise with counterpart on TM SEO progress.
• Create monthly content for website.
• Weekly RFQ discussion with PWS engineer to ensure RFQs are prioritised accordingly.
• Maintain LinkedIn account to ensure contents are up-to-date.
• Handle daily tasks inquiry from existing customers

(also includes monthly/weekly stock declaration for MRP parts and other customers).

• Weekly sales forecast update for current month & quarterly review as needed.
• Raise RFQ forms and send quotations to selected customers.
• Activate and monitor FA & 1st production build and ECN activation.
• Manage Inventory, Passive stocks , Excess stock and Aging stocks – monthly.
• Attend weekly meetings with production team on delivery matters.
• Attend scheduled meetings with key customers.
• Other adhoc from upper management.
• Epicor learning & simulation.

Job Requirements

• At least 2 years of Sales experience.
• A team player who enjoys a teamwork environment and is able to communicate with individuals at all levels/positions.
• Independent, self-motivated, result oriented with ability to work under pressure and willing to work beyond normal call of duty.
• Detailed and meticulous.
• Able to use Microsoft Office

We are looking for a Sales Coordinator to join our team in Singapore. Reporting to the Head of Sales, the successful candidate will be responsible in assisting revenue generation, and maintaining and expanding market share in the industry.

Responsibilities

· Handle incoming requests, prepare offers and create order confirmations

· CRM data base to be used and maintained

· Cooperate with service, technical department, finance and logistics to ensure a good project plan/service planning and execution

· Enhance all activities within the QA system, and current HSEQ regulations

· Manage sales activities within defined areas

· Ensure customer relationship are maintained during the sales process

· Secure engineering resources to support the sales process

· Achieve sales targets in cooperation with Managing Director

· Regular contact with agents, shipyards, ship owners, consultants, prospective customers, etc.

· Contribute to give priorities to the Sales team in order to optimize sales work according to the company's marketing plan and strategy

· Contribute with input in order to maintain and optimal product range in accordance with the market requirements

· Participate in public relations activities in collaboration with the marketing director and marketing coordinator for the group

· Contribute to exhibitions, fairs, demonstrations, etc.

· Prepare quotations and carry out the sales process in accordance with work instruction

· Register orders in accordance withlatest work instructions

· During internal contract review, help to ensure that productsare ordered as accurately as possible

· Contribute to gather market intelligence to keep the company up to date on market position, prices, competitive conditions, etc.

Personal qualities and skills

· Minimum 2-year experience in sales, prior experience in marine, offshore &/or oil & gas industries will be an added advantage

· Excellent sales and customer service skills

· Ability to analyze consumer data to optimize sales efforts

· Knowledge of industry trends and regulations

· Ability to effectively communicate with clients and staff members

· Excellent verbal and written communication skills

· A team player with high level of dedication

Benefits

· Competitive salary depending on experience: 2,500 – 3,500 SGD

· Annual Wage Supplement (AWS)

· Dental and medical benefits

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.

Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work shifts, weekends and Public Holidays

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory, incorporating both existing relationships and aspirational contacts.
• Manage current customer expectations while expanding reach and depth within the assigned territory.
• Negotiate favorable pricing and business terms with large commercial enterprises by emphasizing value and ROI.
• Demonstrate resourcefulness when tackling challenges that defy easy solution.
• Have intuitive sense of necessary steps to close deals and secure customer validation.
• Identify a comprehensive set of business drivers behind every opportunity.
• Ensure high forecasting accuracy and consistency
• Exhibit strong ambition to grow the business as a leader in the country, demonstrating high efficiency and motivation for career success.

Requirements:

• Posseses over 5 years of closing experience, with a blend of field sales in mid-market and enterprise segments, specializing in the Telecom and FSI sectors within the IT industry, as well as Government, Manufacturing, Retail and Transportation sectors.
• Previous experience with vendors or system integrators are added value.
• Sales experience in the software industry, with a preference for ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience.
• ITIL certificate is plus point.
• A strategic thinker who is proactive, goal-driven, and results-oriented.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

· Responsible for increasing the company’s sales business, achieving the profitability goals set by the company.

· To meet the sales KPI target set by the company.

· Responsible for increasing the company’s market share, successfully promoting brand awareness.

· Responsible for identifying potential business opportunities for the company, as well as growing the existing business accounts.

· Increase, Develop and Maintain new and existing customers base.

· Conduct customers’ visits to support sales and relationship building.

· Always negotiate with customer to secure sales.

· Assist in doing quotation whenever necessary.

· Monitor, follow up and update information on all quotes submitted to customers.

· Monitor and Update on the competitors movement and market development.

· Monitor customers’ payment matters and ensure all overdue payments are recovered.

· Teamwork within Sales Team.

· To provide weekly & monthly Sale’s Reports to Sales & Marketing Manager.

· All other ad-hoc duties as assigned.

Requirements

· Tertiary education with any engineering discipline.

· Excellent Customer relationship Management skills.

· A team player who possess strong planning and organisational skills.

· Proven track record in sales account management and achievement of sales targets.

· At least 2 years in Marine / Oil & Gas industries, Ship Owners and Shipmanagement will be highly advantageous.

· Responsible, meticulous and able to work under pressure.

We are located at 11A Tech Park Crescent Singapore 637842.

Purpose

The Sales Engineer is responsible for driving revenue growth by leveraging technical expertise and sales acumen to promote and sell the company’s products and solutions. This role focuses on identifying customer needs, providing tailored technical solutions, and fostering strong customer relationships. The Sales Engineer acts as a bridge between the company’s technical capabilities and the customer’s requirements, ensuring customer satisfaction while achieving or exceeding sales targets. This position is open to candidates with a range of experience, from junior to senior levels, and may involve managerial responsibilities for more experienced candidates.

Job Duties:

Primary Responsibilities:

• Sales Strategy Execution: Implement and execute sales strategies to meet or exceed assigned revenue and profitability goals.
• Customer Acquisition: Proactively identify and pursue new customer accounts to expand the customer base.
• Sales Presentations & Negotiations: Conduct presentations to customers, negotiate sales contracts, and close deals effectively.
• Market Intelligence: Track market trends, competitor activities, pricing, and new product developments. Provide feedback to the Product Management team.
• Customer Enquiries & Proposals: Address customer inquiries promptly, prepare tailored proposals, and provide quotations.
• Relationship Management: Build, develop, and maintain strong business relationships with customers to ensure repeat business.
• Complaint Resolution: Work with the QA Team to resolve customer complaints and ensure customer satisfaction.
• Market Research & Analysis: Continuously monitor market developments and technological advancements to stay ahead of competition.

Secondary Responsibilities:

• Internal Collaboration: Work closely with the Product Management team to generate RFQs, convert quotations into sales orders, and ensure smooth project execution.
• Sales Reporting: Prepare regular sales reports and track progress against sales targets.
• Team Management (if applicable): Oversee and guide Sales and Customer Service teams to ensure effective sales execution.
• Travel: Willingness to travel internationally for customer visits and business development.
• Industry Knowledge: Maintain awareness of the optics manufacturing industry, its technologies, and market trends.

Experience:

· Proven track record in technical sales with strong communication, presentation, and negotiation skills.

· At least 2-5 years of relevant sales experience. Candidates with 5+ years of experience and demonstrated leadership/managerial skills may be considered for a managerial position.

· Experience in optics or engineering-related fields is a plus.

· Familiarity with market research and the ability to analyse customer needs and translate them into product solutions.

· Proficiency in Microsoft Suite (Excel, Word, PowerPoint) for reporting and communication.

· Ability to work independently and driven to meet sales targets.

· Experience in customer-facing roles and a customer-oriented mindset.

· Factory experience is advantageous.

Qualifications:

• Bachelor’s Degree or Professional Degree/Diploma in Engineering or a related field is required. Candidates with a Master’s or PhD are welcome to apply.
• Experience in industry sales is preferred; experience in precision optics is an advantage.
• A background in engineering is preferred, particularly with knowledge of optics or related technologies.

Other Requirements:

· Fluency in Englishand Mandarin (spoken and written) to communicate with customers in Asia, Europe, and the USA.

· Willingness to work across multiple time zones (Asia, Europe, USA).

· Overseas travel is a must.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

• Technical Knowledge: Strong understanding of the company’s product offerings and how they can meet customer needs.
• Sales Excellence: Demonstrated ability to drive sales and achieve targets through effective negotiations and customer relationship management.
• Market Awareness: Ability to track market trends, technological advancements, and competitor activities.

Behavioural Competencies:

• Proactive & Results-Oriented: Demonstrates initiative, works independently, and focuses on achieving business objectives.
• Problem Solving: Quickly resolves customer complaints and issues, ensuring positive outcomes.
• Team Collaboration: Effectively works with internal teams (e.g., Product Management, QA, Customer Service) to meet customer needs and close deals.
• Adaptability: Ability to adapt to changing market conditions and customer demands.
• Strong Work Ethic: Self-motivated, dependable, and committed to achieving personal and team sales goals.

Duties and responsibilities:

• Overseeing the sales, directing and coordinating all sales activities
• Preparing sales budgets and projections and approving expenditures
• Handling and resolving customer complaints regarding a product or service
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities

Sales Manager Qualifications/Skills:

• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

Education and Experience Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Three to five years of sales experience
• Proven track record of positive sales performance

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

High performers can expect this position to be a 5-figure income opportunity!

Enjoy having one of the largest inventory of vehicles and comprehensive automotive services solutions in your portfolio!

JOB RESPONSIBILITIES:

• Provide customised vehicle ownership solutions to businesses and individuals
• Generate leads through prospecting
• Participate in customer engagement programmes to maintain customer loyalty

JOB REQUIREMENTS:

• 3 years of sales experience preferred (candidates without automotive background are welcome to apply)
• Strong entrepreneurial spirit
• Excellent interpersonal and communication skills
• Fluent in English and Mandarin (able to speak dialects is an added advantage)
• Possess a Class 3 driving license (preferred)
• Computer literate and a team-player

LOCATIONS:

• Branch
  15 Yishun Industrial Street 1,
  #01-02 Win5 Building, Singapore 768091
• Branch
  38M Penjuru Road,
  Singapore 609148
• Branch
  1 Corporation Drive,
  #10-05, Singapore 619775
• Branch
  31 West Coast Highway,
  #01-24, Singapore 117864

Job Responsibilities

• Process purchase orders
• Maintain price list
• Coordinate with various departments to ensure shipment of customer orders on time
• Ensure planners release WO on time and production completes WO as per WO due date
• Respond to customer’s open order reports promptly
• Update customer due date if necessary
• Preparation of sales and consigned items reports to customers
• Sends invoices and SOAs to customers and follow up with customers for payment
• Be the main contact for customers and attend to their requests
• Chair FA meetings
• Coordinate and ensure RFQ are sent out to customers in a timely manner
• Involve in NPI projects
• Performs checks and balances in the sales system
• Review and sign off ECN/ECO submitted by engineers
• Requote customers whenever necessary
• Handle customer RMA
• Ensures customer consigned items are properly managed and accounted for
• Ensures SO due dates are achieved
• Strategically plans customers stock holding
• Preparation of daily, weekly and monthly reports to Management.
• Find creative ways to help customer resolve issues
• Any other ad-hoc tasks

Attachment Description

The Sales Coordinator reports to the Director and plays a vital role in supporting the sales team and ensuring the smooth operation of real estate transactions. This position involves managing property listings, assisting in client communications, coordinating marketing efforts, and facilitating administrative tasks to enhance the overall efficiency of the sales process.

Individual to be involved in:

1.Employee orientation and basic training on administrative tools

2. Participate in training sessions focused on developing verbal and written communication skills for phone, email, and in-person interactions. Respond to client inquiries promptly and professionally, ensuring all questions are addressed accurately. Document inquiries and maintain records of client interactions for follow-up purposes.

3. Understand the basics of digital marketing strategies relevant to property listings. Explore tools and techniques for promoting properties online. Help plan and organize marketing campaigns for property promotions.

4. Gain knowledge of compliance requirements in the real estate industry. Understand the step-by-step process from making an offer to finalizing a sale. Assist in drafting and comprehending sales agreements between buyers and sellers.

5. Coordinate with external parties, such as lawyers and clients. Monitor project progress to ensure timely completion.Learn how to create and track timelines for different real estate projects.

Technical Skills and Competencies

1. Overview of the Real Estate Industry and hands on Administrative for data analysis

2. Client Relationship Management & Communication Skills

3. Property Listings & Marketing Coordination

4. Transaction Management and Legal Processes

5. Team Cordination and Project Management

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Responsibilities

-Assist to generate quotations & invoices.

-Handling & building relations with clients matters / request via emails / calls / WhatsApp.

-Client management - Get relevant details and coordinate with the back-end team for project

success.

-May need to attend site visits from time to time only when requested by clients.

-Responsible for idea proposal and copywriting for growth marketing campaigns. Ability to

-solve strategic and creative challenges with the emphasis on messaging, narrative, brand

voice, tone and innovative thinking.

-Identify, Propose, Develop & Execute Digital Marketing plans for the company's services & products.

-Perform market research, analyze & collect data, identify customers' behaviour and trends.

-Track conversion rates and bring improvements to company's digital presence.

-Identify changing social media trends and learn to explore new ways to reach the target

audience.

-Write up for all marketing collateral, including brochures, EDM & websites.

-Other ad-hoc duties as assigned by the company, bring fun to the office!

Requirements

-At least 3 years+ of events experience

-Diploma in Sales /Marketing is a +

-Creative and good writing skills

-Good understanding of current online marketing trends and strategies

-Driven, resourceful

-Creative thinker, Attention to detail and ensure quality delivery

-Excellent communication and interpersonal skills

-Possess professional integrity and business ethics

-Comfort with cloud-based communication tools

-Team Player with responsibility & initiative & open to contributing ideas

-Singaporeans/PR/Malaysian

Sales coordinator assist with the company's sales operations and strategies to help it meet it sales golas

He/she will work with sales managers and representatives to ensure products are sold smoothly and efficiently.

He/she will gather feedback from customers to improve processes.

He/she will support work improvement activities and performance improvement strategies

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

The Sales Manager is responsible for all local sales activities, accounts and meetings in line with the annual sales plan. He/she works in a smart and savvy way to achieve hotel budgets. He/she is creative in his/her approach and work towards a successful hotel sales strategy.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Monitors competitors’ activities and assists in collection of marketing intelligence to share with the team.

· Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business.

· Sells all facets of the hotel with a view to optimizing opportunities for revenue growth.

· Monitors existing business and inputs into sales strategy meetings to maximize opportunities.

· Grows existing business and pursues all future business opportunities.

· Initiates and prepares tender for business.

· Assesses sales data.

· Works with leadership team in the preparation and management of the Sales & Marketing budget.

· Assists in the preparation of the annual departmental operating budget.

· Monitors budget and controls expenses in sales.

People:

· Works collaboratively with all team members from all departments.

· Manages key accounts.

· Travels when required to promote the hotel and develop potential business.

· Maintains regular contact with cluster sales and marketing team members to keep abreast with any IHG initiatives.

· Encourages high service standards in the hotel through training and leading by example.

· Ensures all colleagues are aligned with the Make Every Connection Count brand service behavior.

· Interfaces with operations on a timely basis in regards to future and existing needs for customers.

Guest Experience:

· Follows Holiday Inn Express behaviors when working with internal and external customers.

· Services existing business through management of account base.

· Maintains an accurate and up to date database of clients and contacts.

· Responds to guest’s feedback in a timely and takes corrective action to resolve the concerns and partners other departments to ensure similar concerns do not happen again.

· Supports loyalty contribution through a proactive approach toward enrolment and ensures accuracy and transparency crediting IHG Business Rewards points.

· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, government departments and other producers closely aligned to hotel business.

· Builds profile within local market place through attendance at appropriate events.

· Entertains clients with a view to maximizing business opportunities.

· Supports and joins (where appropriate) sales and marketing team members in familiarization tours, site inspections and sales visits.

· Assists with the preparation of new products and services.

· Assists in the evaluation of sales and marketing activities.

· Analyses sales mix and likely impact on hotel goals.

· Maintains a neat and organized filing system (manual and electronic).

Responsible Business:

• Ensures a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.
• Develops and carries out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Perform other duties as assigned by Director of Sales or as required.

Benefits:

• Opportunities for career growth and professional development.

• Performance-based bonuses

• Yearly appraisal for promotion and increment

• Positive company culture – open and transparent communication, diversity and inclusion

Responsibilities:

• Handle vehicle sales.

• Handle short term and long term rental activities including handing / taking over bikes for QC checks, phototaking of vehicle conditions, etc…

• Handle administrative duties for sales.

• Attend the handing over process of bikes to customers.

• Follow up on production / new vehicle preparation activities.

• Prepare costing for quotation

• Other ad hoc duties as assigned

Requirements:

• Preferably have Class 2B license

• Basic experience / knowledge in motorcycle accessories

• Customer oriented / outgoing personality