We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

- Work from home;

- able to source leads for home staging ( eg from real estate agents )

- flexible timing;

- understand basic home staging for sales / rental of properties;

- preferably with some experience in interior design and/ or some experience in property marketing / sales.

- knowlege in internet marketing is preferred.

Job Responsibilities:

Branding

• Work closely with managers to support the development and execution of brand communication plans.
• Assist and collaborate with managers in creating, managing, and updating brand communication guidelines and workflows.
• Help execute the brand communication plan in collaboration with relevant stakeholders across divisions, entities, and local offices in Southeast Asia and Oceania.
• Contribute to the development, management, and enhancement of regional branded materials, and manage the global assets provided by the HQ CC division.

External Communication: Enhancing company public image

• Support managers in developing an annual communication plan and oversee projects to ensure successful execution.
• Collaborate with managers to implement the communication plan, working with relevant stakeholders across divisions, entities, and local offices in Southeast Asia and Oceania.
• Assist managers in researching, proposing, and implementing new or improved communication strategies, such as enhancing the company website, developing regional social media strategies, and utilizing other relevant touchpoints.

Internal Communication: Strengthening employee engagement

• Support managers in creating and executing an internal communication plan, including events, to foster transparency and knowledge sharing. This will help employees understand company’s brand, business operations, talent pool, and future opportunities across entities and local offices in Asia and Oceania.

Crisis Communication

• Understand and follow crisis communication procedures as outlined by GHQ.
• Assist in providing support to GHQ as needed.
• Help provide regional crisis communication guidance and training to employees.

Manage Outsourced Vendors and Partners

• Lead and/or assist in managing outsourced vendors and partners to ensure the successful execution of communication plans while adhering to schedules and budgets.

Requirements:

• Degree or diploma in communications, branding, marketing, or a related field
• At least 5 years of relevant professional experience.
• Experience in branding and/or corporate communication within the maritime industry is an advantage. However, candidates without direct maritime industry experience, but with a strong understanding of the industry, will also be highly valued.
• Ability to develop communication plans under the guidance of a manager.
• Capable of assisting managers in preparing and delivering presentations.
• Proven creativity and project management capabilities.
• Strong verbal and written communication skills, with the ability to effectively engage with stakeholders across different divisions, countries, and entities.
• Motivated to explore new areas, adaptable, resourceful, and a strong team player.
• Solid understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication channels.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

What do we expect from you?

Under the general guidelines of the Director of Sales, the Sales Manager solicits transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

About the Role:

Are you the James Bond/Black Widow of Sales?

If building rapport is practically your middle name, and you’ve got a knack for sniffing out leads, turning “maybe” into “yes” with the smooth finesse of a top secret agent, then you might just be the Sales & Account Manager we’re looking for!

Estimated start date: February 2025

How to Apply:

Fill up form here: forms.gle/eaAWAC4xfUcy1e8F7

Ready to make your mark and help HighSpark shine even brighter? Send us your resume and a cover letter that tells us why you’re the sales superstar we need.

HighSpark—where your sales skills aren’t just appreciated, they’re celebrated!

What You’ll Do:

Prospecting and Lead Generation:

• Identify and qualify potential leads from every corner of the internet, networking events, and maybe even the coffee shop down the street.
• Develop and implement data-driven strategies to expand the lead pipeline and ensure a consistent flow of prospects.
• Attend industry events, networking functions, and even organise a few (once a quarter) to meet potential clients, build connections, and ensure our brand is top of mind.
• Stay top of mind by following up regularly with leads. Whether it’s calls, emails, texts, coffee chats, you’ll be keeping those conversations alive.
• Conduct thorough research on potential clients to tailor outreach and sales strategies to their needs.
• Initiate contact with prospects to introduce our products and services, effectively communicating our value proposition.

Consultative selling and pitching:

• Handle regular inbound enquiries, responding promptly and effectively to turn interest into action.
• Develop and deliver sales presentations that speak directly to client needs and make our training offerings impossible to resist.
• Demonstrate a deep understanding of HighSpark’s training offerings or services, answering any questions and handling objections professionally.
• Continuously improve and personalize sales proposals to increase conversion rates.

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with clients, ensuring their needs are met and expectations exceeded.
• Act as the main point of contact for clients, providing ongoing support and addressing any issues that may arise.
• Leverage opportunities for upselling and cross-selling to existing clients, maximizing their engagement and satisfaction.

Pipeline & CRM Management:

• Use CRM tool(s) to manage sales pipeline, track interactions, and monitor the progress of deals while keeping detailed records of these and maintain up-to-date information in the CRM system.
• Prepare regular reports on account status, including monthly/quarterly sales results and forecasts.
• Analyze and monitor key performance metrics to drive continuous improvement and client satisfaction.

Sales Target Achievement and Growth:

• Identify opportunities to grow accounts by proposing new products, services, or solutions that align with client needs.
• Achieve sales targets by managing and negotiating contracts and closing agreements to maximize profits.
• Work towards and exceed set sales targets and KPIs, consistently driving revenue growth.
• Collaborate with the team to strategise and implement effective sales tactics.

You’re the Right Fit if…

• You love networking with people, whether it’s over coffee, at events, or even in line at the grocery store.
• Sharing valuable stuff with others makes you as happy as a kid in a candy store.
• You can handle rejection with grace, using it as a stepping stone for future success.
• You’re a natural problem-solver who’s always on the lookout for the latest tech, tricks, and tools to stay ahead of the curve.
• You thrive in dynamic environments, tackling challenges with creative solutions and adjusting to changing circumstances.
• Self-motivated and driven, you’ve got your eyes on success (with a healthy appetite for commission).
• You’ve got the gift of gab, and your communication skills could charm even the grumpiest cat.
• You’re committed to personal growth and aligned with our vision to empower others through effective communication.
• You’re not about the cookie-cutter approach; you’re all about tailoring solutions that fit just right.
• You enjoy working in a team environment, sharing ideas, and contributing to collective success while also being able to work independently.

Why HighSpark?

• Make a real impact: Train executives that are leading in B2B and tech. From entry-level all the way to senior stakeholders.
• No fly-by-night: We’re lean, but we’ve been around for 10+ years and gained several accolades such as HR Vendors Award and SME Enterprise award.
• Stay ahead of the curve: We continuously improve our methodology according to industry best practices and strive to create visible transformation in our learners. Check out some of our resources here -members.highspark.academy/plans/359078?bundle_token=d08883cce65849161e058d084a688e74&utm_source=manual
• Work with some of the best: Our clientele consists of market leading brands you’ve likely heard of before.
• Flexible Work Arrangements: Hybrid work-mode. Less time spent on commuting, more time for focus and delivering impact. Also, our team members love us for offering work-life balance!
• Work with a talented, passionate and youthful team: Collaborate in a supportive and encouraging environment where our average age is <35.
• Learning & Flexible Benefits: Customised career pathways and learning initiatives to keep you updated and relevant.

We’re passionate about what we do and have already made a significant impact. Now, we’re looking for someone like you to help us take it to the next level. Join us, and let’s make sure even more people know about the incredible work we’re doing.

Criteria:

• Experience:
• 2-3+ Years in Sales/Account Management: Proven track record of managing client accounts and achieving sales targets. Experience in B2B sales, particularly in training, consultancy, or tech industries, is a strong advantage.
• Event & Networking Experience: Prior experience in planning, attending, or creating networking events to foster business relationships and generate leads.

(CENTRAL REGION)

Highlights:

• Basic + VB
• Must have experience in the luxury retail product/industry
• Lead SEA region

Main Responsibilities

1. Strategic Sales Leadership

• Prepare budget and business plans.
• Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
• Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
• Develop selective distribution strategies aligned with brand visibility and business targets.
• Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
• Conduct market analysis to refine strategic initiatives and drive growth.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Support partners in planning, product allocation, and stock management.
• Develop and monitor action plans to achieve commercial KPIs.
• Collaborate with partners and dealers on promotional strategies and sales initiatives.
• Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
• Full accountability for P&L in Southeast Asia.

2. Excellence in Business Operations (Retail, Multibrand, eCommerce)

• Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
• Conduct regular market and partner visits to refine sales strategies based on real-time insights.
• Ensure all point-of-sale operations adhere to global standards and best practices.
• Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
• Oversee the management of new stores and product launches, coordinating with cross-functional teams.
• Standardize processes to improve customer satisfaction.

3. Talent Development & People Management

• Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
• Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
• Coordinate with HR to conduct appraisals and development plans annually.
• Assess training needs and implement tailored development programs.
• Foster a learning culture within sales and retail teams through regular coaching and feedback.

4. Customer Relationship Management (CRM)

• Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
• Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
• Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
• Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
• Leverage CRM insights to enhance sales strategies and personalize customer engagement.

5. Stakeholder Engagement

• Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.

Requirement

• Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
• Proven and practical experience in managing a high-quality retail network with directly operated stores.
• Demonstrated success in acquiring and retaining final clients and prospects.
• Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
• Strong strategic abilities while maintaining awareness of operational implications.
• Excellent interpersonal, analytical, presentation, and negotiation skills.
• Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Overview

You are responsible for marketing and canvassing for new businesses; and fostering long-term relationships with existing clients and stakeholders. You are expected to be prompt, adaptable and accountable in delivering high quality sales and service support in this dynamic shipping environment. You are to develop a keen sense of upcoming shipping developments to assess business opportunities.

Duties and Responsibilities

• Pro-actively identify and develop profitable new business opportunities through existing principals and shippers to generate increased revenue and market share
• Identify market segment to target the sales and marketing efforts for our shipping agency, terminal operations and logistics services
• Develop strategy and business plans to penetrate the targeted market segment
• Develop action steps to implement the business plans
• Provide timely and constructive response to principals and shippers’ requests and enquiries
• Visit shippers on a regular basis to maintain rapport and obtain feedback
• Network and cold call ship owners and shippers to utilize our services
• Negotiate rates and the optimum service level that can be provided
• Prepare quotations and close deals
• Collaborate with Terminal Operation Dept and other supporting departments to provide a seamless service and faster turnaround service for the vessels
• Keep abreast of developments in the shipping and related industries as well as competitor’s rates and terms
• Perform any other duties as requested
• Opportunities for further development upon assessment of potential

Requirements

• Tertiary qualification or above in sales & marketing, maritime or related field
• At least one year of sales experience preferred
• An added advantage for those with shipping sales experience
• Some overseas travelling around the region may be required
• Must participate in entertainment activities
• Good communication skills, both verbal and written
• Outgoing personality with good interpersonal, public relations and negotiation skills
• Resourceful, resilient and self-motivated
• Interest in developing one’s career in the maritime industry is a plus

Fresh Graduates are welcome to apply.

The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.

Detail Job Scope

• Understand the list of company’s courses and their unique selling points to effectively communicate them to prospective clients.

• Build and maintain relationships with clients.

• Handle questions or concerns from prospective clients

• Report on sales activities and results to the management.

Requirements :

• Possess 'O' Levels Certification and above

• Motivated and Driven

• Comfortable speaking to potential clients

• Detailed

• On the job training

Benefits

A comprehensive training program will be taught and guidance will be provided on sales techniques for better customer acquisition .

Attractive commissions

career progression opportunity

Mon to Fri 9am to 6pm

Mon to Fri: 9:30am to 6:30pm

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

Key Responsibilities:

• Sell spare parts, maintenance services, and upgrades for compressors & pumps.
• Build and maintain relationships with customers to ensure satisfaction.
• Provide technical support and solutions to customers regarding their equipment.
• Manage customer orders and ensure timely delivery of products/services.

Requirements:

• Possess Class 3 driving license
• Diploma/Degree in Mechanical Engineering or related field.
• 2+ years of sales experience, preferably in machinery or industrial products.
• Good technical knowledge of compressors, pumps, or similar equipment.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Overview

You are responsible for marketing and canvassing for new businesses; and fostering long-term relationships with existing clients and stakeholders. You are expected to be prompt, adaptable and accountable in delivering high quality sales and service support in this dynamic shipping environment. You are to develop a keen sense of upcoming shipping developments to assess business opportunities.

Duties and Responsibilities

• Pro-actively identify and develop profitable new business opportunities through existing principals and shippers to generate increased revenue and market share
• Identify market segment to target the sales and marketing efforts for our shipping agency, terminal operations and logistics services
• Develop strategy and business plans to penetrate the targeted market segment
• Develop action steps to implement the business plans
• Provide timely and constructive response to principals and shippers’ requests and enquiries
• Visit shippers on a regular basis to maintain rapport and obtain feedback
• Network and cold call ship owners and shippers to utilize our services
• Negotiate rates and the optimum service level that can be provided
• Prepare quotations and close deals
• Collaborate with Terminal Operation Dept and other supporting departments to provide a seamless service and faster turnaround service for the vessels
• Keep abreast of developments in the shipping and related industries as well as competitor’s rates and terms
• Perform any other duties as requested
• Opportunities for further development upon assessment of potential

Requirements

• Tertiary qualification or above in sales & marketing, maritime or related field
• At least one year of sales experience preferred
• An added advantage for those with shipping sales experience
• Some overseas travelling around the region may be required
• Must participate in entertainment activities
• Good communication skills, both verbal and written
• Outgoing personality with good interpersonal, public relations and negotiation skills
• Resourceful, resilient and self-motivated
• Interest in developing one’s career in the maritime industry is a plus

Fresh Graduates are welcome to apply.

(CENTRAL REGION)

Highlights:

• Basic + VB
• Must have experience in the luxury retail product/industry
• Lead SEA region

Main Responsibilities

1. Strategic Sales Leadership

• Prepare budget and business plans.
• Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
• Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
• Develop selective distribution strategies aligned with brand visibility and business targets.
• Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
• Conduct market analysis to refine strategic initiatives and drive growth.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Support partners in planning, product allocation, and stock management.
• Develop and monitor action plans to achieve commercial KPIs.
• Collaborate with partners and dealers on promotional strategies and sales initiatives.
• Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
• Full accountability for P&L in Southeast Asia.

2. Excellence in Business Operations (Retail, Multibrand, eCommerce)

• Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
• Conduct regular market and partner visits to refine sales strategies based on real-time insights.
• Ensure all point-of-sale operations adhere to global standards and best practices.
• Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
• Oversee the management of new stores and product launches, coordinating with cross-functional teams.
• Standardize processes to improve customer satisfaction.

3. Talent Development & People Management

• Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
• Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
• Coordinate with HR to conduct appraisals and development plans annually.
• Assess training needs and implement tailored development programs.
• Foster a learning culture within sales and retail teams through regular coaching and feedback.

4. Customer Relationship Management (CRM)

• Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
• Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
• Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
• Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
• Leverage CRM insights to enhance sales strategies and personalize customer engagement.

5. Stakeholder Engagement

• Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.

Requirement

• Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
• Proven and practical experience in managing a high-quality retail network with directly operated stores.
• Demonstrated success in acquiring and retaining final clients and prospects.
• Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
• Strong strategic abilities while maintaining awareness of operational implications.
• Excellent interpersonal, analytical, presentation, and negotiation skills.
• Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Requirements

• Proven work experience as a Beauty & Wellness sales executive or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Certificatoins in Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Responsibilities

• Oversee daily salon operations
• Hire and train Beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations and treatment rooms
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Mon to Fri 9am - 6pm 1D Hybrid

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Very experienced Sales Beautician required

Responsibilities:

• Provide professional skin analysis and perform facial treatment
• Assess client needs and educate them on products, skincare techniques and routines
• Provide excellent customer care and beauty advice
• Maintain hygiene/cleanliness of treatment rooms and other random job duties
• Require to liase with Mandarin speaking clients.
  Sales of treatments and facial packages independently*

Requirements:

• Handson will be required
• Proven good sales record preferred
• Sales of packages independently* preferred
• Must be Sales and customer service oriented
• Candidate with ITEC,CIBTAC, CIDESCO or WSQ certification an advantage (Those without certs can still apply)
• At least 6 year(s) of working experience in the related beauty salon field is required for this position.
• Willing to work on weekends and public holidays
• 5-6 days off a month
  
  No agents please
  
  Location: Tanjong Pagar near MRT
  
  Interested applicants please
  submit with resume

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

Mon to Fri 9am - 6pm 1D Hybrid

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Job Description:

This role is pivotal in advocating for Company’s products among showroom owners, ID carpenters throughout Singapore. Candidates must possess a strong grasp of architectural specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Develop and maintain strong relationships with designers, showroom owners, directors, and other stakeholders.

• Identify and pursue new business opportunities through networking, and cold calling to open new accounts.

• Promote and introduce Company’s products to existing and new accounts to achieve monthly, quarterly and annual sales targets.

• Showcase marketing tools such as standees, anti-bacterial decals, binders, and wire racks for display in showroom interiors.

• Conduct effective product presentations to stakeholders and potential clients to showcase our products' advantages and salient features.

• Manage the collection of payments from clients in a timely manner.

• Develop strategic partnerships with industry associations, trade organizations, and key influencers to enhance brand visibility and market reach.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Gather and relay market insights to management for strategic decision-making.

• Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.

Requirements:

• Minimum Diploma in Sales, Marketing, or a related field.

• Proven experience as a Sales Executive or relevant role in the building materials and/or surfacing products.

• Strong track record of achieving sales targets and driving business growth.

• Excellent negotiation and communication skills (both written and verbal).

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong business acumen with a strategic mindset.

• Experience with CRM software and Microsoft Office Suite.

• Willingness to travel extensively

• Good connection with interior design showroom owners within the assigned territory.

Mon to Fri 8.30am to 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Mon to Fri 8.30am - 6pm

Mon to Fri 8.30am to 6pm

Job Description:

This role is pivotal in advocating for Company’s products among showroom owners, ID carpenters throughout Singapore. Candidates must possess a strong grasp of architectural specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Develop and maintain strong relationships with designers, showroom owners, directors, and other stakeholders.

• Identify and pursue new business opportunities through networking, and cold calling to open new accounts.

• Promote and introduce Company’s products to existing and new accounts to achieve monthly, quarterly and annual sales targets.

• Showcase marketing tools such as standees, anti-bacterial decals, binders, and wire racks for display in showroom interiors.

• Conduct effective product presentations to stakeholders and potential clients to showcase our products' advantages and salient features.

• Manage the collection of payments from clients in a timely manner.

• Develop strategic partnerships with industry associations, trade organizations, and key influencers to enhance brand visibility and market reach.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Gather and relay market insights to management for strategic decision-making.

• Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.

Requirements:

• Minimum Diploma in Sales, Marketing, or a related field.

• Proven experience as a Sales Executive or relevant role in the building materials and/or surfacing products.

• Strong track record of achieving sales targets and driving business growth.

• Excellent negotiation and communication skills (both written and verbal).

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong business acumen with a strategic mindset.

• Experience with CRM software and Microsoft Office Suite.

• Willingness to travel extensively

• Good connection with interior design showroom owners within the assigned territory.

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.