The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

Expressions seeks a motivated Social Media Marketing Executive will be responsible for developing and executing content strategies, managing relationships with influencers, and driving measurable results through social media. Additionally, you will handle social media enquiries and assist with customer enquiries to ensure a seamless customer experience. Your efforts will directly contribute to increasing brand awareness, engagement, and sales.

Key Responsibilities:

Content Creation & UGC Management:

• Develop and create engaging and conversion-driven social media content, including graphics, videos, and UGC (User-Generated Content), using tools like Canva and CapCut.
• Curate and repurpose UGC to align with brand messaging and drive authenticity in campaigns.
• Collaborate with internal teams to create content that supports product launches, promotions, and other marketing initiatives.
  

Influencer Marketing:

• Identify, engage, and manage relationships with influencers that align with our brand values and target audience.
• Coordinate influencer partnerships to produce authentic content that drives engagement and sales.
• Monitor and report on the effectiveness of influencer campaigns, optimizing strategies based on performance data.
  

Social Media Strategy & Management:

• Develop and execute social media strategies that drive brand awareness, engagement, and sales conversions across platforms like Instagram, TikTok, Facebook, and more.
• Manage the social media content calendar, ensuring timely and relevant posts that align with marketing objectives.
• Utilize paid social media campaigns to amplify content reach and target specific audience segments.

Handling Inquiries & Customer Service:

• Monitor and respond to social media inquiries, comments, and messages promptly and professionally.
• Assist with customer inquiries across social media platforms, ensuring a positive and seamless customer experience.
• Collaborate with the customer service team to address any issues or concerns raised on social media.
  

Sales-Driven Marketing:

• Focus on creating content and campaigns that are directly linked to increasing sales and conversions.
• Track and analyze social media performance metrics, providing actionable insights to improve conversion rates.
• Collaborate with the sales team to align social media efforts with sales targets and objectives.
  

Analytics and Reporting:

• Regularly track and report on social media and influencer campaign performance using analytics tools.
• Provide data-driven recommendations to enhance content effectiveness and increase ROI.
• Stay updated on social media trends, platform changes, and industry best practices to keep the brand ahead of the competition.

Supporting Other Marketing Activities:

• Assist the marketing team in executing broader marketing campaigns and initiatives.
• Participate in brainstorming sessions to develop innovative marketing ideas and strategies.
• Support the creation and distribution of marketing materials, including email campaigns, newsletters, and promotional content.
  

Qualifications:

• Proven experience in social media marketing, content creation, and influencer management.
• Strong proficiency in Canva, CapCut, and other content creation tools.
• Sales-oriented mindset with a focus on driving conversions through social media.
• Excellent communication and negotiation skills for managing influencer relationships.
• Strong analytical skills with experience in tracking and optimizing social media performance.
• Ability to work independently, manage multiple projects, and meet tight deadlines.
• Experience with paid social media campaigns is a plus.

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

Job Description:

We are seeking an experienced Cloud Project Manager to implement and delivery of cloud-based solutions. In this role, you will collaborate closely with clients, technical teams, and stakeholders to ensure projects are completed on time, within budget, and to the highest quality standards while meeting business objectives.

Responsibilities:

1. Project Planning and Management

• Develop comprehensive project plans, including timelines, resource allocation, and budgets.
• Define project objectives, milestones, and risk management strategies to ensure seamless execution.

2. Client Communication and Coordination

• Maintain strong communication with clients to understand their requirements and ensure deliverables meet expectations.
• Conduct regular project meetings to update stakeholders on progress, status, and challenges.

3. Cross-Functional Collaboration

• Coordinate efforts between internal technical teams, third-party vendors, and other stakeholders.
• Troubleshoot technical issues during implementation to ensure smooth deployment of cloud solutions.

4. Quality and Compliance Management

• Ensure project deliverables meet quality standards and comply with relevant regulations.
• Oversee testing and go-live phases, including performance validation and user training.

5. Project Closure and Optimization

• Conduct project post-mortems to identify successes and areas for improvement.
• Provide recommendations to enhance future projects based on lessons learned.

Qualifications:

1. Educational Background and Experience

• Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.
• Minimum of 5 years of experience in IT project management, with a focus on cloud-based projects preferred.

2. Technical Skills

• Proficient in cloud platforms such as HuaWei, AWS, Azure, or Google Cloud.
• Experienced with project management tools (e.g., JIRA, Trello, MS Project) and methodologies (e.g., Agile, Scrum, PMP).

3. Communication and Leadership Skills

• Strong communication, organizational, and coordination skills, with the ability to manage cross-functional teams effectively.
• Problem-solving skills and the ability to perform well under pressure.

4. Additional Requirements

• Certifications such as PMP, PRINCE2, or Scrum Master are highly desirable.
• Ability to manage multiple tasks simultaneously and adapt to occasional travel needs.
• Fluency in English is required; international project experience is a plus.
• Welcome Singaporean and Singapore PR to apply.

Roles & Responsibilities

Job Responsibilities

· Handling full or half sets of accounts (eg; AP/AR)

· Ensure timely recording of creditors invoices and payment transactions and chasing external tenants for billings and Cheque

· Keying daily and monthly sales report

· Maintain proper filing and documentation of records

· Retrieve and resend invoices, credit notes and statement of accounts

· Involved in cashflow calculation and preparation

· Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required

· Assisting with administrative support

Job Requirement

· At least a Diploma in Accounting/Finance or related fields

· At least 1 year of relevant experience in Accounting

· Good interpersonal skills, able to communicate effectively

Roles & Responsibilities

· Handling daily operational tasks of the organization.

· Handle full set of account and prepare monthly management report on time.

· Review the work of accounts assistant and provide guidance for them.

· Manage the company cash flow by monitoring on the account receivable collection and liaising with the customers.

· Preparation of budget forecast for the company.

· Ensure that all the statutory and tax requirements for the company are met by liaising with various external parties such as auditors and tax agent.

· Ad-hoc reporting and analysis.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree/Diploma in Accounting

· Proficient in Microsoft office and good communication skill.

. Proficient in Tally accounting software

· Proactive, committed and good team plater with effective inter-personal skills.

· Minimum 2 years financial related experience.

Responsibilities:

• Coordinate on-site activities, managing contractors, suppliers, and subcontractors.
• Plan, schedule, monitor, and update the project to meet targets.
• Independently manage construction activities and progress.
• Supervise and lead the project team, ensuring completion within the required timeframe and budget.
• Resolve design-related issues during construction.
• Ensure work quality and oversee health and safety standards on site.
• Collaborate with internal and external stakeholders, including project team members, consultants, contractors, and relevant government agencies, to achieve project objectives
• Identify and manage project risks to ensure successful delivery.
• Site coordination and project management.

Benefits:

• Performance bonus
• Company incentive trip
• Annual salary review

Requirements:

• Minimum of a Diploma in Civil Engineering, Architecture, or equivalent.
• At least 5 years of project management experience in A&A projects, or site coordination/management experience (candidates without substantial project management experience may be considered for the Assistant Project Manager or Site Manager positions).
• Driven individual with the ability to work independently.
• The offer will be based on your qualifications and experience.

• Determine and define scope of work and deliverables
• Predict resources needed to complete project
• Obtain necessary permits, approvals, and other regulatory prerequisites
• Draft and submit budget based on scope of work and resource requirements
• Manage costs in order to meet budget
• Provide direction over contracts and subcontracts
• Manage construction schedule and activities
• Issue progress updates as needed regarding costs and timelines
• Ensure work is done in compliance with all relevant building and safety codes
• Select and manage subcontractor and supplier relationships

Job Responsibilities:

• Supervise engineers, technicians and maintenance activities.
• Coordinate, monitoring and implementation of all FM activities, A&A works, upgrading and/or refurbishment works to the facilities.
• Assist the engineers to develop project requirements and specifications.
• Ensure projects and maintenance works are appropriately executed and successfully completed on time within schedule and budget.
• Assist to develop and implement operating procedures and cost control initiatives to improve work efficiency and to reduce maintenance and operating cost.
• Supervise, control and coordinate work according to project / maintenance plan to ensure timely completion and high quality work.
• Conduct frequent sites inspections and meetings to ensure high quality work by sub-contractors and on time delivery of materials in accordance with schedule.
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process.
• Other duties as assigned from time to time

Job Requirements:

• Degree /Diploma (or equivalent) in Mechanical / Electrical engineering
• Minimum 3 years’ relevant experience, preferably in building services (ACMV)
• Proficiency in written and spoken English
• Excellent interpersonal skills with keen attention to details
• Self-motivated with a high degree of personal responsibility
• Able to handle projects independently and communicate well
• Possesses contacts with Singapore-based consultants, suppliers & contractors – an added advantage

Involve in Programming, Scheduling, and Progress tracking of projects·

2. Co-ordinate with Main Contractor, Consultor, Site Supervisor and Sub-contractors on Technical Matter, Progress matters and prepare monthly and weekly reports.

3. Liaison with Owner/Consultor and Main Contractor with the various agencies on the incoming utility service.

4. To develop, monitor, and review equipment and manpower deployment plans for project sites·

5. To perform monthly/weekly/daily project progress reporting activities·

6. To monitor the progress of projects and Update the management for any schedule variances·

7. Act as a point of contact and communicate project status to all participants·

8. Any other ad-hoc assignment being assigned from Superior·

9. Knowledge of web arch Works.

Job Synopsis

Achieve Group is currently on an extraordinary expansionary program with multi-prong services and international alliances. It is an exciting time for the company and we need exceptional individuals to strengthen our business development.

Job Descriptions

• Lead a team of recruitment consultants in achieving sales target
• Develop and serve major clienteles
• Maintain orderly day-to-day operations

Requirements

• Degree holder with at least 3 years relevant experience in the recruitment industry
• Experience in managing a team
• Strong motivator and result-driven person
• Proven track record of success in sales
• Ability to plan and strategize
• Strong motivator and result driven

Please submit your application by emailing a detailed copy of your updated resume to [email protected]

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

• Attend to walk-in customers’ enquiries and perform registration.
• Handle other administrative duties
• Introduce the different price plans and valued-added services according to customers’ needs.
• Ensure that all processing documents are filed correctly and neatly.
• Achieving monthly sales target
• Provide excellent customer services for sales growth and customer satisfaction.

Job Requirements

• Effective interpersonal skills and ability to build rapport with customers
• Must have some basic experience in sales industry.
• Keen and passionate in hitting sales target.
• Able and willing to work OT, including weekends and public holidays
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Storefriendly is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group is actively expanding its products and footprint and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES EXECUTIVES

Job Scope

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals.
• Understand customers' requirements and recommend our products and services as solutions.
• Provide quotations, follow ups and maintain necessary communication with customers.
• Coordinate with the respective branches to coordinate customers' viewing, move-in and/or other arrangements.
• Ensure the customer database is updated accurately and promptly.
• No shift hours or cold calling
• Attractive performance incentives based on achievement of sales targets (in addition to basic salary advertised).

At Storefriendly, we believe that sales and customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 years working experience, especially if in sales/customer service and can start work immediately.

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Attractive basic salary. Allowances and performance incentives over and above basic salary.
• Company structure facilitates career progression and job specialisation.

If you're a people person who loves helping others, then we want to hear from you! Write in and tell us about yourself, expected salary and earliest availability.

RESTAURANT MANAGER

Job Description:

(a) Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations;

(b) Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality;

(c) Reviewing financial reports to identify monitoring ways to improve profitability;

(d) Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels;

(e) Reviewing menus with chefs to ensure food quality standards are being met;

(f) Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times;

(g) Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive;

(h) Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive;

(i) Establishing long-term business goals and objectives to improve the overall performance of the restaurant.

Requirements:

- Must have at least 3-5 years experience in managing a restaurant.

Company Name, Company Short Description, is seeking a diligent and experienced Accountant or Senior Accountant to join our dynamic team. This role is crucial for ensuring accurate financial documentation and effective management of our company's finances across multiple regions, including Singapore and Malaysia.

Responsibilities:

• Prepare financial statements and business activity reports.
• Monitor financial details to ensure compliance with legal standards in multiple countries.
• Manage daily accounting operations.
• Handle tax filings, ledger maintenance, and budgeting, particularly focusing on GST and tax regulations applicable in Singapore and Malaysia.
• Assist in auditing activities by providing necessary information and preparing requested documentations.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience as an accountant, with senior-level experience preferred.
• Proficiency in Xero accounting software is highly desirable.
• Strong understanding of tax laws and GAAP, with good knowledge of tax and GST regulations in Singapore and Malaysia being an advantage.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills.
• Demonstrated ability to work collaboratively in a team environment.

Key Responsibilities

1. Strategic Leadership

• Develop and execute a unified strategy for WoodStudio and Allgem Design to support the retail business.

• Align production and design teams with company goals to meet key performance indicators (KPIs).

• Foster collaboration between both entities to ensure seamless project execution.

2. Design and Production Oversight

• Oversee the design process, ensuring Allgem Design’s concepts meet client requirements and manufacturing feasibility.

• Supervise WoodStudio’s production to ensure high-quality, timely, and cost-effective output aligned with design specifications.

3. Project Management

• Manage end-to-end retail projects, including planning, resource allocation, execution, and delivery.

• Ensure project timelines and budgets are met while maintaining quality standards.

4. Client and Stakeholder Engagement

• Serve as the primary liaison between the business and clients, ensuring clear communication of needs, progress, and outcomes.

• Build and maintain strong relationships with stakeholders, suppliers, and partners.

5. Operational Efficiency

• Streamline workflows between design and production teams to eliminate bottlenecks.

• Implement process improvements to enhance productivity and reduce costs.

6. Quality Assurance and Innovation

• Uphold rigorous quality control standards across both design and manufacturing.

• Stay updated on industry trends to introduce innovative solutions in design and production.

7. Team Development

• Lead, mentor, and manage teams in both Allgem Design and WoodStudio to foster collaboration and skill growth.

• Recruit, train, and retain top talent to support the business’s growth.

8. Financial Management

• Monitor budgets and ensure cost-effective operations for both entities.

• Report on financial performance and progress toward KPIs.

Key Skills and Competencies

• Strong leadership and project management skills.

• Excellent understanding of design principles and manufacturing processes.

• Client-focused with exceptional communication and interpersonal skills.

• Ability to manage budgets and optimize operational efficiency.

• Innovative thinker with an eye for market trends and retail strategies.

Education and Experience

• Proven experience in managing design and manufacturing operations, preferably in the retail or furniture industry.

• Strong background in design, production, or related fields.

• Experience in leading cross-functional teams and managing client relationships

Facilities Manager

Work Dynamics - Integrated Facilities Management

• Provide reporting and analytics for Client, including but not limited to maintenance activities, inspection and incidents, generate key performance indicators and metrics, budget performance and variance analysis
• Developing, managing and tracking of admin and facilities management budget. This would include introducing cost control measures implementation (as identified) to ensure financial efficiency.
• Effective vendor management to ensure seamless daily office operations and coordination works which may impact office operations.
• Develop and implement strategic facilities management plans across the Southeast Asian region
• Oversee day-to-day facilities operations in multiple countries, ensuring consistency and efficiency.
• Liaise with Building Management Office (BMO) on any initiatives, activities or rectification works
• Ensure seamless office operations by overseeing all hard and soft services, as well as guest’s experiences at the Front of House
• Ensure all queries are responded and rectified within an agreed Service Level Agreement (SLA) and quality standards.
• Manage a team of facilities managers and coordinators across various locations
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Establish and maintain relationships with key stakeholders, vendors, and service providers
• Ensure compliance with local regulations and company policies in all managed facilities.
• Develop and monitor key performance indicators (KPIs) for facilities management across the region. Propose and implement corrective actions and enhancements to optimize performance.
• Optimize facilities-related costs while maintaining high standards of service and safety
• Implement and oversee sustainability initiatives across regional facilities
• Coordinate and oversee major facilities projects, including renovations and relocations
• Develop and manage emergency response and business continuity plans for all sites

Key Responsibilities:

• Manage repair and maintenance operations for various pump systems, including [list types of pumps, e.g., centrifugal, submersible, or rotary pumps].
• Lead and mentor a team of technicians, ensuring high performance and professional development.
• Diagnose and troubleshoot complex mechanical or hydraulic issues in pump systems.
• Develop and implement preventive maintenance schedules to reduce downtime.
• Ensure all repair and service activities comply with safety and industry standards.
• Liaise with clients to understand their requirements and provide tailored solutions.
• Oversee inventory management for spare parts and repair tools.
• Prepare technical reports, cost estimates, and project timelines for clients.
• Collaborate with procurement teams to source quality materials and equipment.
• Drive process improvements to enhance operational efficiency and customer satisfaction.

Key Qualifications:

• Proven experience in pump repair and maintenance, preferably in a leadership role.
• Strong understanding of [hydraulic principles, pump mechanics, fluid dynamics, etc.].
• Excellent troubleshooting and diagnostic skills.
• Proficient in using diagnostic tools and software related to pump systems.
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Familiarity with safety regulations and industry standards.

• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.
• Issue timely instructions to address delays or emergencies at construction sites.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages