Responsibilities:

· Perform full spectrum of Project Management involving Plumbing, Sanitary & Gas Services

· Cost-effective Design and Construction solutions involving M & E Services for Building and Infrastructure works

· Budgetary cost control for projects

· Familiar with construction environment, regulations and standard including WSH, MOM and Plumbing Sanitary guidelines and procedure

· Established detailed project scheduled activities including review and monitoring of construction activities programme, methods and work procedures and productivity.

· Design Development relating to Plumbing, Sanitary and Gas Services

· Work Assessment for Progress Claims and Sub-contractor’s payment

· Co-ordination and liaison with Clients, Consultants, Architect, Authorities and Project Teams.

Requirements

· Degree / Diploma in Mechanical Engineering

· Min 6 years working experiences in similar capacity with design and installation knowledge of Plumbing, Sanitary and Gas System.

· Effective communication and negotiation skill with knowledge of the cost and pricing technique

· Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment

Leading property developer in Southeast Asia, known for its innovative and sustainable real estate projects. With a focus on creating communities.

• Leasing/Real Estate Global International Property Developer
• Good learning opportunities, great team working environment, stable company
• Retail/Office Commercial Leasing, come with a proven track record + team sup.

Responsibilities

• Participate in the leasing and planning of a Grade A office building
• Create and implement marketing and leasing strategies
• Work with agents to gather market insights and provide updates on the office portfolio
• Conduct viewings with corporate tenants, negotiate RFPs and lease agreements, and handle tenancy-related matters
• Contribute to tenant engagement initiatives and develop marketing materials/tools
• Prepare reports on office rentals, tenancy schedules, and market prospects
• Conduct market research to identify industry trends
• Assist in the development of marketing materials and resources
• Foster strong relationships and networks with real estate consultants, tenants, partners, vendors, and agents

Requirements

• Bachelor’s degree in any discipline; preference for degrees in Real Estate.
• Over 5 years of experience in leasing, real estate, or property management, ideally in Retail or Office leasing.
• Experience in team management.
• Demonstrated success in negotiating lease agreements and achieving occupancy goals.
• Strong communication, presentation, and negotiation skills.
• Ability to collaborate effectively with cross-functional teams and build solid relationships.
• Highly organized, detail-oriented, and capable of managing multiple leasing activities at once.
• Results-oriented mindset with a proven track record of meeting leasing objectives and deadlines.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Service Manager to lead service operations for construction projects, specializing in entrance systems (exits & entrances of buildings).

Ideal Candidate:

• Technical Expertise: Strong understanding of mechanical and electromechanical systems, including access control, automatic doors, turnstiles, and other related entrance systems.
• Sales Acumen: Proven sales experience with the ability to develop and implement strategies to expand our customer base and increase service revenue while maintaining profitability.
• Customer Focus: Excellent communication and interpersonal skills to provide expert technical advice to customers and build strong client relationships.

Key Responsibilities:

• Oversee all aspects of service delivery, including installation, maintenance, and repairs of entrance systems on construction projects.
• Lead and manage a team of service technicians, ensuring high performance and customer satisfaction.
• Develop and implement service strategies to improve efficiency, reduce costs, and enhance customer experience.
• Identify and pursue new business opportunities within the construction sector.
• Ensure compliance with all safety regulations and industry standards.

Please forward resume to [email protected]

Job Responsibilities

• Managing an organization’s incoming collections from members, ensuring proper accounting, and maintaining effective communication with members.
• Monitor accounts to ensure timely collections.
• Manage bulk issuance of subscription fee invoices and credit notes
• Ensure refund transactions are promptly and accurately accounted
• Follow up with members regarding overdue invoices.
• Respond promptly to members’ billing-related inquiries and issues.
• Reconcile incoming collections with outstanding invoices.
• Prepare regular reports on account statues, outstanding balances, and collection efforts.
• Support month-end closing activities by reconciling all AR subledger accounts.
• Support month-end, quarter-end and year-end closing processes
• Work closely with various internal departments to resolve collection discrepancies.
• Assist in internal and statutory audit
• Ensure compliance with financial policies and procedures.
• Handle any other ad-hoc tasks being assigned as required from time to time.

Job Requirements

• Bachelor’s degree in accounting, finance, or equivalent qualification.
• 2 to 3 years’ experience in Accounts Receivable or similar role.
• Preferably proficiency in Oracle Netsuite
• Proficient in MS Excel and strong data analysis skills.
• Ability to prioritize tasks and manage timeline.

Responsibilities:

• Analyze RFQs, clarify opportunities, and manage risks
• Prepare and submit compliant tenders (technical, quality, risk)
• Lead commercial and financial management (quotations, cost estimates, profit margins)
• Collaborate with project teams and management
• Prepare reports and presentations
• Ensure successful project handover and execution

Requirements:

• Minimum Diploma in Quantity Surveying or it's equivalent
• At least 5 years related experience in electrical work in building
• Familiar with High Voltage, Low Voltage and ELV
• Good leadership and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Location: Tuas West

• Working hours: 08:00 to 17:45 (Monday to Friday)

Job responsibilities:

• Planning warehouse space
• Planning manpower resources
• Planning for efficiency in the warehouse - Using technology and innovation
• Responsible for profit and loss
• Answer customer queries on a day-to-day basis
• Attending KPI meetings with clients
• Planning training for the department
• Managing customer service officers
• Provide training for new employees
• Hands-On Approach
• Any other Duties assigned

Job Requirements:

• Experience in 3PL Operations
• Experience in warehouse operations and space utilization planning
• Proficient in planning of warehouse operations
• Proficient in manpower allocation planning and training
• Knowledge of TAPA, GMP, GDP, Halal, and other certifications
• Experience in risk assessment
• Knowledge of innovation and technology employment

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Warehouse Manager (Tuas)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Job Highlights

• Opportunity to Advance
• Near MRT Tanjong Pagar
• Flexible Working Hours

Job Description

• Maintain good relationship with charterers to provide professional market information to support their daily operations.
• Acquire a through understanding of key client's needs and requirement
• Recommend the logic of the chartering platform and tools based on the feedback from customers to make the matching more accurate and efficient.
• Monitor and analyze competitors and shipping market trends.
• Provide professional services to support the matching and post-fix vessel operating.
• Nomination for COA cargoes and work on spot shipment.

Job Specification / Requirement

• Ethical, fair and of high integrity.
• Understand the nature and demands of shipping industry in Chartering and Operatiions.
• In-depth knowledge of vessel chartering.

Creative Project Manager

Singapore Office

Are you a master multitasker with a flair for orchestrating creative brilliance? As our Creative Project Manager, you'll be the linchpin ensuring seamless coordination and workflow across creative, design, and development projects spanning print, events, and digital for one of our valued clients. Think of yourself as the maestro, bringing all the moving parts together to deliver exceptional results on time, every time.

Your Mission

In this role, you’ll juggle timelines, inspire collaboration, and bring structure to the ever-evolving world of marketing and creative production. Working closely with the Senior Creative Director and Client Partner, you’ll turn chaos into harmony, ensuring all teams work cohesively to meet objectives.

What You’ll Do

• Keep the Flow Moving: Plan and manage all work through the creative department, acting as the go-to for project progress.
• Master the Tools: Set up and manage projects in Workfront, ensuring smooth workflows and accurate task tracking.
• Sharpen the Details: Review creative briefs and project documents, ensuring clarity and accuracy, and request additional information when needed.
• Be the Scheduling Guru: Collaborate with key stakeholders to develop realistic project timelines and maintain them like clockwork.
• Refine the Process: Implement and maintain streamlined project management procedures, offering recommendations for improvement.
• Lead Communication: Host weekly status meetings and daily task updates, keeping everyone aligned and motivated.
• Manage Resources: Oversee team capacity, liaise with external service providers, and ensure freelancers and contractors stay on track.
• Stay on Top of Admin: Handle purchase orders, invoices, and ensure all work reports follow approval protocols.
• Build Bridges: Manage production and vendor teams, fostering collaboration and accountability across all stakeholders.

About You

You’re not just a task manager—you’re a relationship builder, a creative problem solver, and a motivating presence in the room. Here’s what you’ll bring:

• Experience: 6+ years in a similar role with a deep understanding of the creative process.
• Organizational Wizardry: Exceptional skills in planning, prioritizing, and multitasking.
• People Skills: A natural communicator and motivator who thrives in multi-language, multi-cultural environments.
• Problem-Solving Mojo: Logical thinking and a proactive, can-do attitude to tackle challenges head-on.
• Tech Savvy: Experience with Workfront or similar project management tools.
• Creative Edge: A solid understanding of print production and digital marketing processes is a bonus.
• Flexibility: Adaptability to meet shifting demands with confidence and composure.

Interested? Please apply!

EA #R2090960

Licence #11C4388

About H&B

Brand Custodians. Community Builders. Event Innovators.

H&B is an immersive storytelling and edutainment group that brings people closer to each other and to their passions through shared experiences. H&B has curated unique event campaigns and groundbreaking exhibitions that seamlessly blend arts, culture and technology. These include the Fullerton Concours d’Elegance, Southeast Asia’s first-of-its-kind premier celebration of the automobile, and Dale Chihuly: Glass in Bloom, Dale Chihuly’s first major garden exhibition in Asia amid the COVID-19 pandemic. H&B also organised the highly-raved Van Gogh: The Immersive Experience, the first in Southeast Asia. Today, H&B looks to bring its brand of ingenuity and originality to the rest of Asia.

About the Role for Event Project Operations:

• Establishes, implements, and communicates the strategic direction of the organization's operations division.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution across department self-run shows/event projects.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources.
• Reviews and cost-control reports, cost estimates, and staffing requirements for shows/projects.
• Handles and manages events budget costings
• Adequate knowledge of License application is a must.
• Ensure events follow local security, Workplace Safety and Health regulations. (Bizsafe Certified)

Pre-Show/Event Opening:

• Coordinate venue preparations in advance of show/event openings, including site planning, permitting, pre-construction, utilities, and vendor procurement for docents, security, local management, and cleaning.

During Show/Event:

• Provide support to onsite staff to ensure the maintenance of high levels of customer service.
• Support continuous training for staff members and oversee staff management activities.
• Support the maintenance of show site facilities, including electrical, network, ACMV, and rooms handed over by venue partner.
• Exercise budget control measures throughout the duration of the show/event project.

Skills and Experiences:

• Strong leadership, interpersonal and organizational skills
• Proven Planning and Coordination skills
• Driven problem solver, always looking for the most efficient and cost-effective solution
• Good Communication skills, including fluency in spoken and written English
• Ability to work independently, take initiative, set priorities and support company objective
• Might need to travel for projects in ASEAN

Requires to be PMP certified.

Key Responsibilities:

• Strategic Visionary Leadership: Architect and implement holistic supply chain strategies to align with and propel overarching business goals.
• Operational Mastery: Direct end-to-end supply chain functions, including procurement, logistics, inventory optimization, and distribution, ensuring unparalleled efficiency and flawless execution.
• Vendor Ecosystem Optimization: Forge and sustain high-value partnerships with strategic suppliers, negotiate impactful contracts, and uphold stringent quality standards.
• Proactive Risk Governance: Identify systemic vulnerabilities and deploy innovative, preemptive measures to safeguard supply chain resilience.
• Insight-Driven Optimization: Harness advanced analytics and data intelligence to refine workflows, elevate operational efficiency, and amplify key performance indicators (KPIs).

Qualifications:

• Academic Excellence: Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline (Master’s degree or MBA is highly advantageous).
• Executive-Level Expertise: Over 10 years of progressive experience, including a minimum of 5 years in senior leadership capacities, driving complex supply chain operations.
• Global Supply Chain Proficiency: In-depth knowledge of international supply chain ecosystems, ERP platforms, and cutting-edge procurement methodologies.
• Leadership Acumen: Demonstrated excellence in strategic leadership, high-stakes negotiation, and critical decision-making.
• Industry Expertise: Proven track record in [specific industry or sector, if applicable], with a deep understanding of its unique supply chain dynamics.

Job Descriptions:

• Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.
• Ensure that the required tests and inspections are performed in accordance with the approved plan.
• Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirements:

• Minimum of 10 years engineering experiences in construction industry with relevant diploma.
• Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

We are looking for a candidate passionate about reducing carbon emissions in the built environment through intelligent energy management. We do this via the EnX™ Sustainability Suite – an Enterprise IoT platform using AI to integrate sensor data and intelligent controls to perform Energy Monitoring, optimise ACMV, Lighting and Plug Loads, as well as manage Air Quality, Occupancy, Water Quality and Data Centre Infrastructure. Our customers have reduced energy consumption by up to 40%.

Responsibilities

• Business Development: Develop new business with prospects in the Office, Warehouse, Building and Data Centre markets. Engage with ‘C’ level executives to develop executive relationships. Work closely with partners to drive partner-led opportunities.
• Sales Cycle Management: Overall responsible for all aspects of the sales cycle. Conduct product demonstrations and presentations to prospective clients, highlighting the benefits and features of our software solutions. Develop and maintain strong relationships with key decision-makers and stakeholders within target organizations. Manage and update the sales pipeline using CRM software, ensuring accurate and timely reporting of sales activities and progress. Negotiate terms and close sales deals to achieve or exceed sales targets. Provide post-sales support to ensure customer satisfaction and retention. Stay informed about industry trends, competitive landscape, and customer needs to effectively position our solutions.

Job Requirements

• Diploma or Degree in Business, Marketing, Electrical Engineering, Computer Science or a related field.
• At least 4 years of Outside Sales experience, preferably in building services or enterprise software.
• Good interpersonal and communication skills, passionate about technology, capable of working independently, and highly organized with strong attention to detail.
• Willing to travel within Singapore and Johor Malaysia. Preferably have own transport and driving license.

Job Responsibilities

· Inform Design Team, Cost / Commercial team of all client-led change proposals and instructions.

· To manage local consultants in the execution of design development.

· To assist in coordination between Design Team, Consultants, Operator stakeholders.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, manage the consultants as required in review and comment of shop drawings in terms of constructability, sequencing and ensure quality of he design aesthetic is maintained throughout.

· Follow through on design development of Concept, Schematic, Development and Construction Documentation for all projects where applicable.

· To attend and review Mock Ups.

· Conduct site and factory visits to ensure implementation and compliance with approved design intent and direction.

· Interfacing with internal and external Operations Management to ensure timely incorporation of operational requirements within the project design.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To assist consultants and design team to complete and resolve any unforeseen interface problems throughout the various Design Phases.

JOB REQUIREMENTS

• Minimum 8 year’s working experience in Architecture Design Management of Hospitality would be preferred
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Architecture, Interior Design or equivalent.
• Possess good communications and people skills
• Good organization, coordination and leadership skills
• Required skill(s): design development, project management, construction.

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Act as the primary advocate for the game product, representing both player and business needs
• Lead the project team, providing guidance and direction, and oversee the development and refinement of game mechanics through prototyping and iteration
• Analyze and conduct research on player needs and understanding the elements contributing to player satisfaction and enjoyment, especially the first time user experience
• Conceptualize, implement, and maintain gameplay systems that achieve a fulfilling flow state, addictive game loops, and a risk/reward balance
• Create and maintain a comprehensive documentation of the design outlines, diagrams, and visual mockups that details the triggers, interactions, and subsequent events of specific features or aspects of gameplay
• Collaborate with engineers and artists to ensure proper implementation of the game features designed

Requirements

• Minimum a bachelor degree in computer science, engineering, economics or other related fields
• At least 2 years of experience in game/ product design/ revenue/ finance/ analyst
• Strong in data analysis and logical thinking
• Good at mathematics and statistics
• Critical thinker who comprehends various perspectives and excels at evaluating information objectively
• Goal oriented, proactive and enthusiastic
• Excellent communication and collaboration skills
• Passionate about playing and creating games

Overview

Each year, we as Oldendorff, carry about 380 million tons of bulk and unitized cargo around the world. We perform 15,000 port calls in 118 countries. On average, we operate 700 chartered and owned ships at any one time. Being with us, means working in a continuously changing internationally environment, where reliability is appreciated as is team spirit. Combined with a healthy driver to keep seeking for areas to develop you and your company to reach higher goals – we welcome you to set sail with us.

Essential Functions:

· Lead and manage the complete recruitment process for both commercial and non-commercial roles in the Asia Pacific (APAC) region.

· Oversee both internal and external recruitment efforts in the APAC region, with a focus on global recruitment of commercial staff (chartering and operations).

· Identify and implement effective recruitment strategies to reach out to most qualified candidates.

· Collaborate and develop excellent working relationship with hiring managers and colleagues across the region.

· Maintain and build our network of recruitment partners. Attend networking events to promote the company and find suitable partners.

· Plan and organize all campus and virtual career fairs inclusive of preparation of career fair marketing materials and ensure good employer branding is always in place.

· Prepare, plan, and oversee the internships and trainee programs in APAC.

· Maintain a strong relationship with government bodies (e.g. MPA) and oversee sponsorship and scholarship programs.

· Maintain and ensure that all recruitment records and employee movement reports are up to date.

· Maintain a strong people-oriented attitude and constantly prioritize employee care.

· Drive new employee engagement ideas.

· Handle and coordinate ad-hoc HR projects.

· Support the HR team for any ad-hoc requests as and when required.

Requirements:

· Minimum 10 years of experience, including 2 years in recruitment within the APAC region.

· Degree in Human Resources, Business, Psychology, or a related field.

· In-depth knowledge of the Singapore Employment Act and labor laws, with experience working with the Ministry of Manpower.

· Extensive background in recruitment and talent management, along with a solid understanding of general HR practices.

· International experience is essential.

· Familiarity with recruiting commercial employees (bankers, traders, etc.) is highly desirable.

· Proven ability to build relationships with external recruiters and engage potential candidates independently through various sourcing channels, including social media.

· Experience in developing in-house training programs, assessment centers, and re-skilling/up-skilling initiatives.

· Excellent skills in Microsoft 365 particularly applications like Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.

· Experience in using the HR Workday system is a plus

· Fluency in spoken and written English is required; proficiency in additional languages is a plus.

· Strong communication skills and a high level of confidentiality are essential.

· Must be an advocate for our unique company culture.

· Willingness to travel as needed.

Profile:

· An open-minded and communicative person, who likes to work in an open office with a dynamic, multicultural working environment.

· An empathetic, caring and service-oriented person with excellent interpersonal skills, who likes to cooperate, interact, and support an international environment.

· Someone who can show a positive, helpful, and employee-focused work attitude towards local and expatriate colleagues.

· The ability to work off tasks proactively and pragmatically and feels comfortable to work in an open-framed policy structure.

· A flexible, yet detail-oriented team player, who is well-organized and able to think out of the box.

· Can-do attitude, ability to multi-task and work cohesively in a team environment.

· A character that has a passion to work in a hands-on working environment with few policies and procedures, in a bottom-up management style environment and as an internal guide/consultant/advisor/business partner for our decision makers/ managers.

• This individual will design, code, test, debug and document moderately complex programs and applications.
• Responsible for the design, development, documentation of ETL processes throughout all phases of the project life cycle.
• Programming Language - UNIX Shell Scripting, SQL and PL/SQL
• Min 10+ years of experience is required
• Ensuring the security of the data warehouse and compliance with data governance standards
• Expertise in data modelling - Teradata model (FSLDM) & Database management -RDBMS : Teradata, Oracle 23
• Experience in using ETL tools : Informatica (Power Centre (9.1/8.1/7.1)
• Expertise in reporting tools Cognos 8.1, Business Objects and Scheduling Tool Tivoli 9.1
• Possess great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities.
• Experience in Big data & Hadoop : HDFS, Hive, Sqoop
• Strong written and oral communication skills.
• Analytical mind and problem-solving attitude
• Lead the team members for Data Verification with users
• Good to have : TOAD, MS Access, Putty, BMC Remedy,Redwood Cronacle,etc

Company Overview

Our client is a global leader in elevator, escalator, and moving walkway solutions, renowned for its commitment to safety, innovation, and customer satisfaction. With a strong focus on delivering exceptional service and high-quality products, the company is dedicated to enhancing urban mobility and providing sustainable solutions for residential, commercial, and industrial buildings.

Reporting To: Fulfilment Manager

Role Objectives:

The Service Manager oversees elevator and escalator maintenance operations within a designated area. This role ensures alignment with company values and policies while driving sustainable growth by exceeding customer expectations.

Key Responsibilities:

1. Safety

• Implement, monitor, and manage safety protocols in compliance with corporate guidelines and employment laws.
• Ensure timely incident reporting for equipment failures, product safety issues, or near misses.
• Conduct toolbox talks, safety walks, and inspections to maintain a culture of safety.
• Ensure completion of Periodic Safety Inspections and address corrective actions promptly.

2. Business Growth & Profitability

• Manage operations within budget to meet reliability, cost, and profitability targets.
• Collaborate with the Service Contract Manager to convert equipment from free maintenance to paid portfolios and renew contracts with necessary adjustments.
• Recover lost maintenance contracts and explore repair and upgrade opportunities with customers.
• Optimize staffing needs, route organization, and workload distribution to improve operational efficiency.

3. Customer Satisfaction

• Build and maintain strong customer relationships to understand needs and address concerns promptly.
• Conduct periodic inspections to ensure service quality and client satisfaction.

4. Maintenance Fulfillment & Quality Improvement:

• Drive breakdown reduction programs in collaboration with technical teams to improve portfolio reliability and performance.
• Ensure the timely implementation of corrective actions as instructed by the head office.

5. People Development

• Enhance the technical and non-technical skills of the service team to ensure compliance with procedures and customer satisfaction.
• Address skill gaps and foster continuous development within the team.

Qualifications and Experience:

• Education: Bachelor’s degree, preferably in engineering, with financial understanding.
• Skills: Strong customer and people orientation, effective communication, and leadership capabilities.
• Experience: Minimum of 5 years in the service industry, ideally in industrial or engineering goods sectors.

This is an exciting opportunity for an experienced professional to lead and develop service operations while driving customer satisfaction and operational excellence.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an experienced and empathetic Customer Service Manager to lead and elevate our customer support operations. This role is critical to ensuring a seamless and positive experience for all customers, reflecting Sunnystep’s commitment to comfort, sustainability, and exceptional service. The Customer Service Manager will oversee a team of support specialists, manage customer inquiries, and implement strategies to enhance satisfaction and loyalty.

You will also be responsible for:

• Customer Service Leadership
  Develop and implement a customer service strategy aligned with Sunnystep’s brand values and business goals.
  Lead, mentor, and motivate the customer service team to deliver exceptional support.
  Set and monitor performance metrics to ensure high-quality service and operational efficiency.
• Customer Support Operations
  Oversee daily customer interactions across all touchpoints, including email, phone, live chat, and social media.
  Handle escalated customer concerns with professionalism and a solutions-oriented approach.
  Ensure prompt resolution of customer issues, maintaining a balance between customer satisfaction and business needs.
• Customer Feedback and Insights
  Collect and analyze customer feedback to identify pain points and opportunities for improvement.
  Collaborate with cross-functional teams to address recurring issues and enhance the customer journey.
  Advocate for the customer by sharing insights that guide product development and service improvements.
• Process Optimization
  Continuously improve customer service processes, workflows, and tools to enhance efficiency and effectiveness.
  Implement systems for tracking and reporting customer service KPIs, such as response time, resolution time, and satisfaction scores.
  Ensure compliance with company policies and procedures in all customer interactions.
• Training and Development
  Develop and deliver training programs to upskill the customer service team on products, brand values, and customer engagement techniques.
  Foster a culture of continuous learning and professional growth within the team.
  Keep the team updated on new product launches, policies, and processes.
• Technology and Tools Management
  Evaluate and implement customer support software and tools to streamline operations.
  Ensure the team leverages CRM systems to maintain accurate records of customer interactions.
  Stay updated on emerging trends in customer service technology to recommend enhancements.

We would want to speak with you if you are / have –

• Experience: 5+ years in customer service, with at least 2 years in a leadership role. Experience in footwear, retail, or lifestyle brands is a plus.
• Customer-Focused: Deep understanding of delivering exceptional customer experiences and building customer loyalty.
• Problem-Solving: Strong ability to resolve issues effectively and efficiently.
• Leadership: Proven track record of managing and developing high-performing teams.
• Communication: Excellent verbal and written communication skills, with the ability to convey empathy and professionalism.
• Technical Skills: Familiarity with customer support tools (e.g., Zendesk, Salesforce, or similar) and analytics platforms.
• Education: Bachelor’s degree in Business, Communications, or a related field preferred.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Company Description

INL is a full-service creative agency with offices in Switzerland, UK and Singapore, offering exceptional customer service and striving to exceed international customers' expectations. We offer branding proposals, product launches, digital activity and in-store communication, print advertising and public relations, literature and direct mail, exhibitions, events, and the localization of materials. As part of BBN, the biggest B2B agency, we have access to more than 27 countries and thousands of specialists. INL offers a personalized approach with quick turnaround time and guaranteed top-notch quality.

Role Description

This is a full-time solo contributor role for an Senior Account Executive / Manager located in Tampines, Singapore. The Senior Account Eexecutive / Manager will be responsible for understanding clients' business objectives and developing strategic plans, managing project timelines and budgets, cultivating and maintaining strong client relationships, collaborating cross-functionally with internal and external teams, and ensuring outstanding delivery of services to clients.

Qualifications

• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to think creatively and strategically to identify and solve problems
• Experience in managing client relationships and project timelines/budgets
• Ability to work independently in a self starter environment
• Understanding of branding, marketing, and advertising principles
• Knowledge of the digital media landscape and social media platforms (agency background)
• Bachelor's degree in Business, Marketing, Communications, or related field

Come and join our dynamic team at PLONK as our Food Services Floor Manager.

Great conditions and salary offered to an experienced candidate.

Duties include:

• Rostering and staff team management
• Overseeing daily operations
• Facilitating meetings and coordinating communication
• Running promotions and specials for the restaurant
• Ordering supplies and coordinating the inventory reports
• Providing financial reports

Apply now.

Civil Construction Manager

Site Management - 6 days work

Primary roles

1. Plan, prioritize and manage assigned projects, involved in the areas of pre-planning, budgeting, resources allocation, contract negotiation, drawings submission, progress claim, and worker coordination, to ensure that the team’s resources are used effectively and project deadlines are met.
2. Supervise construction site personnel and subcontractors, client & consultant, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.
3. Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Project Planning & Scheduling
• Develop and maintain a detailed project schedule, coordinating with subcontractors and suppliers to ensure timelines are met.
• Plan and implement efficient workflows to avoid delays and improve productivity.
• Adjust schedules as needed, considering unforeseen circumstances or changes in project scopes

Risk Management

Identify potential risks and develop strategies to mitigate them. Conduct risk assessments, create risk management plans, and implement risk response strategies to minimize the impact of risks on project outcomes.

Team Management

Assemble and lead project teams, assigning tasks, and responsibilities to team members based on their skills and expertise. Provide clear direction and guidance to team members, facilitate effective communication, and promote collaboration among team members.

Schedule Management

Develop project schedules, defining tasks, dependencies, and timelines. Monitor progress, track milestones, and identify any deviations from the planned schedule. If necessary, adjust keep the project on track.

Quality Assurance

Ensure that project deliverables meet the required quality standards. Define quality criteria, establish quality control processes, and conduct regular inspections and reviews to monitor and improve the project's quality.

Reporting and Documentation

Responsible for generating regular progress reports and status updates for stakeholders. Document project activities, decisions, and outcomes to create a comprehensive project record.

Stakeholder Management

Identify project stakeholders and establish effective communication channels with them. Engage stakeholders throughout the project, manage their expectations, and address any concerns or issues that may arise.

Change Management

Handle changes that occur during the project lifecycle. Assess change requests, evaluate their impact on the project's scope, timeline, and budget, and implement appropriate change management procedures.

Continuous Improvement

Evaluate project performance and conduct lessons learned sessions to identify areas for improvement. Use feedback and insights gained from completed projects to enhance project management processes and practices within the organization.

Job Purpose

To be responsible for all the lease documentation of the commercial activities managed by Stellar Lifestyle.

Responsibilities

• Ensure efficiency and effectiveness in lease management/administration
• Deep understanding of commercial lease documentation and processes
• Manage the leases and information in real estate specific management system to ensure timely and accurate billing
• Ensure compliance to policy and all work instructions
• Oversee arrears management through close monitoring of payments
• Experience in managing and implementation of Point of Sales System and the collection of variable rent
• Manage enforcement of Landlord’s rights under tenancy agreements where necessary, including liaison with internal and external legal counsel
• Conduct process-reviews, to streamline processes to achieve high efficiency in work processes.
• Prepare monthly/ quarterly report and analysis for lease related activities

Qualifications & Work Experience

• Degree in Real Estate/Building or related qualifications preferred
• Min 8 years of experience in retail property leasing/marketing preferred
• Experience in handling lease management matters in a supervisory capacity preferred
• Prior knowledge in local planning regulations and land laws would be an advantage

Skills

• Positive, professional approach with a strong emphasis on providing excellent customer service
• Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
• Meticulous with strong analytical ability
• Proficient in Microsoft Office

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week
• Mobile and Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry
• Passionate in delivering exceptional level of guest service
• Strong communication and problem-solving skills
• Works well under pressure in a fast-paced environment
• People-centric, outgoing, independent, and resilient
• Able to work shifts, including on weekends and public holidays

Position Overview

We are looking for a Finance Business Partner to support financial reporting and accounting for IT infrastructure portfolio. The candidate is required to have in depth experience in portfolio and its operating model to provide financial / commercial insights to support key decisions or improvement plans.

The right candidate for this role will demonstrate strong collaboration skills, financial and analytical aptitude, attention to detail, comfortable with managing large data sets, highly proficient with the use of excel, reporting and dashboarding tools.

Roles & Responsibilities

• Finance focal point for portfolio reporting including P&L, cashflow and reserves reporting
• Set up the financial and project structure required to facilitate management reporting based on the metrics needed
• Implement effective tracking and monitoring mechanism to provide financial status updates in different dimensions to meet the needs of both internal and external stakeholders
• Lead the annual budgeting exercise for the portfolio, including gathering inputs and performing reasonableness assessment on the budget
• Effectively manage financial responsibilities and decision making in a changing environment
• Produce clear and concise financial / presentation decks to provide analytical insights to internal and external stakeholders or to address adhoc issues
• Lead and participate in cross functional collaboration with other departments
• Process planning and improvement to help streamline portfolio finance processes
• Any other matters as assigned by the reporting officer

Requirements

• Good degree in Accountancy or ACCA qualification, with minimum 6 years of relevant working experience in the Big 4 audit firms and commercial firms (combined)
• This role requires a self-starter with strong analytical skills, attention to detail and ability to manage and prioritise across several ongoing tasks
• Strong communication and stakeholder management skills to be able to manage both internal and external stakeholders
• Ability to be clear and concise in thought process and communication to enable effective stakeholder management
• Advanced proficiency with Excel, power pivot or similar tools and comfortable working with large data sets
• Need to be curious and has keen interest to deep dive into financials to shed light on the projects
• Ability to think logically and always challenging yourself to provide value added support to your stakeholders
• Highly motivated and resourceful individual who is able to work effectively independently
• Enjoys teamwork and actively contributes to our talented team

Morgan McKinley Pte Ltd

Darius Guo Jia Qing

EA Licence No: 11C5502

EA Registration No. R1549724

Working Details:

5 or 6 days,

Working location : Central Area (Orchard Road)

Jobs Scope:

• Perform different hair spa services.
• Take care of working equipment and sample inventory of products
• Manage and keep the room cleaned and stocked
• Respond to all customer questions, needs and wants
• Suggest treatments to customers based on their needs
• Upsell when appropriate
• Adhere to hygiene standards and health and safety regulations
• Stay up to date with latest trends and best practices
• Attend relevant training

Requirements:

• Intermediate English speaking skill require to communicate with customer.