Job Title: Regional Sales Director (South East Asia & China)

Company: Trific Solutions Pte Ltd
Location: Singapore
Salary Range: SGD 7,000 - SGD 9,000

About Us:
Trific Solutions Pte Ltd is a licensed employment agency under the Ministry of Manpower. We specialize in providing professional recruitment services, HR consultancy, and business solutions. We are seeking a dynamic and experienced Regional Sales Director to lead our South East Asia and China recruitment markets.

Key Responsibilities:

• Develop and execute recruitment strategies to grow market presence in South East Asia and China.
• Lead and manage a high-performing sales team to achieve recruitment and revenue targets.
• Engage with Mandarin- and Malay-speaking clients and candidates to foster strong business relationships.
• Conduct recruitment activities, including travel for 2 to 3 weeks per month to regional markets.
• Expand the company’s client base by identifying and onboarding new business opportunities.
• Ensure compliance with Singapore's Employment Agency regulations and uphold the company’s professional standards.
• Collaborate with internal teams to ensure effective recruitment solutions and service delivery.

Requirements:

• Proven track record in leading sales teams and achieving business targets.
• CEI (KAH) Certification is mandatory
• Proficient in Mandarin and Malay to communicate effectively with Mandarin-speaking clients and candidates across the region.
• Existing client base and strong networking skills in the recruitment and staffing industry.
• Minimum of 5 years of experience in a senior sales or recruitment role, preferably within the employment agency or HR sector.
• Strong leadership, negotiation, and interpersonal skills.
• Willingness to travel extensively (2-3 weeks per month) across South East Asia and China.

What We Offer:

• Competitive salary range of SGD 7,000 - SGD 9,000.
• Opportunities for career growth and advancement in a leadership role.
• A collaborative and supportive work environment.
• Exposure to diverse recruitment markets and industries.

How to Apply:
If you are a driven professional with a passion for recruitment and a proven ability to lead, we want to hear from you! Send your updated CV to [email protected] or apply via our career portal.

Join Trific Solutions Pte Ltd and be part of a team that shapes the future of recruitment in the region!

#RegionalSalesDirector #RecruitmentJobs #SingaporeJobs #Leadership #CEICertified #Hiring

· Evaluating and optimizing marketing and pricing strategies.

· Analyzing market trends and preparing forecasts.

· Generating new business leads.

· Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

· Deploy successful marketing campaigns and own their implementation from ideation to execution

· Conduct Market Survey & Research

· Analyses Market Trend & Provide Strategic Planning to assess & ensure Sale & Profitability of Products & Services

· Explore and Develop New Market to Increase Company’s Revenue

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 6 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

Manager / Assistant Manager – Branding and Marketing Relations (PIAR) [NIE]

Responsibilities:

NIE is seeking to hire a Manager/Assistant Manager – Branding and Marketing Relations in the Public, International & Alumni Relations Department. This position oversees marketing, branding, and publicity for NIE to both internal and external stakeholders using various platforms. It ensures the alignment of NIE's image with its mission, vision, and values. The position also manages and plans corporate events and visits, ensuring positive brand experience amongst guests and visitors. This is a 1-year contract position.

The responsibilities include but not limited to the following:

1. Build and manage NIE’s brand identity and reputation

a. Enforce brand guidelines to ensure consistent use of the NIE identity across all channels and touchpoints.

b. Continuously review and refinement of NIE brand management strategies to ensure that the brand remains relevant.

c. Produce marketing and publicity assets both above and below the line.

2. Manage the NIE corporate website as business lead

a. Oversee the management of the NIE corporate website.

b. Develop strategies that would align key messages in line with the NIE roadmap to ensure currency and relevance of content.

c. Work with departments across NIE for content management and approval

3. Organise corporate events such as:

a. Visits.

b. Anniversary celebrations.

c. Centre launches.

d. Graduation events.

e. Alumni events.

Requirements:

· A university degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 5 December 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

Industry: Nightlife (Casual Bar & Restaurant)
Location: Island-wide (3 outlets in SG)
Salary: S$4,000 – S$6,000
Schedule: 5 days/week (Flexible)

Benefits:

• Employee discounts
• Flexible schedule
• Duty meal
• Health insurance
• Performance bonus

Responsibilities:

• Plan and execute marketing strategies to boost brand and sales.
• Build partnerships for promotions and events.
• Coordinate events and manage marketing campaigns.
• Monitor budget, performance, and marketing results.
• Create social media content (Facebook, Instagram, TikTok).

Requirements:

• Degree in marketing or similar experience.
• 3-5 years of relevant marketing experience.
• Passion for music and nightlife.
• Strong communication and organizational skills.
• Leadership and teamwork abilities.
• Willing to work weekends and holidays.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Key Responsibilities:

1. Strategic Planning and Execution:

• Develop and implement marketing strategies to promote the company’s immigration services, such as visa assistance, consultancy, and legal support.
• Align marketing efforts with business goals, focusing on lead generation, client acquisition, and retention.

2. Content Creation and Management:

• Oversee the creation of content tailored to the target audience, including blogs, brochures, videos, and guides related to immigration laws, processes, and success stories.
• Ensure content is compliant with industry regulations and culturally sensitive.
  

3. Digital Marketing and Lead Generation:

• Manage and optimize the company’s online presence, including website SEO, paid advertisements, and social media platforms.
• Develop and execute email marketing campaigns targeting prospective clients.
• Use analytics tools to track the effectiveness of digital campaigns and improve ROI.
  

4. Client Engagement and Brand Building:

• Build trust and credibility by highlighting client success stories and reviews.
• Organize webinars, workshops, and Q&A sessions on immigration-related topics to engage potential clients.
  

5. Market Research and Insights:

• Conduct market research to understand the target audience’s needs, preferences, and pain points.
• Monitor industry trends, competitor strategies, and changes in immigration laws to adapt marketing approaches.

6. Partnership Development:

• Establish partnerships with educational institutions, employers, and recruitment agencies to broaden the company’s client base.
• Negotiate sponsorships and affiliations with relevant organizations.
  

7. Event Management:

• Plan and execute promotional events, such as fairs, expos, and information sessions, to reach a broader audience.
• Represent the company at industry conferences and networking events.
  

Qualifications and Skills:

Education:

• Diploma in Marketing, Business Administration, or a related field.
• Knowledge of immigration laws and procedures is an advantage.

Experience:

• Proven experience in marketing management, preferably within the immigration, legal, or consulting industry.
• Experience in digital marketing and lead generation strategies.
  

Skills:

• Strong understanding of target demographics, particularly immigrants and international clients.
• Exceptional communication and interpersonal skills.
• Proficiency in marketing tools (e.g., Google Analytics, CRM software, SEO tools).
• Data-driven approach with an ability to analyze metrics and make informed decisions.
• Creative thinking and adaptability to evolving market demands.
  

Preferred Attributes:

• Familiarity with immigration laws, visa categories, and procedures.
• Multilingual abilities to cater to diverse clientele.
• Passion for helping people achieve their immigration goals.

Job Highlights

• Immediate Hiring available
• Excellent Incentives in addition to salary, Good career growth prospects
• Salary offered takes into account your experience in retail industry
• Air conditioned ambience, seating provided
• Health insurance cover offered
• Training and support provided
• All races are welcome
• Fair opportunity, round robin system of sales
• Convenient 3 shift system for work - life balance with proper weekly off system

Job Description

Come join our knowledgeable and enthusiastic sales team, in the flagship store of South East Asia at Singapore. Tanishq is the leading jeweller of India & the Indian Diaspora around the world, from the house of TATA - India's most valuable brand 2024.

Key expectation, To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transaction.

Apply easily online at https://tinyurl.com/3spn9pd8

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Sales Executive (Freight Forwarding)
• Working Location: Tanjong Penjuru
• Working Hours: 5 days (Mon-Fri 9am-6pm)
• Salary Package: Basic Salary $3,000 + Commission + Car Allowance + VB
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities to expand the client base.
• Promote and sell freight forwarding services to potential customers.
• Develop and maintain strong relationships with existing clients to ensure repeat business.
• Collaborate with the operations team to ensure smooth service delivery.
• Prepare and present sales proposals and quotations tailored to client needs.
• Meet and exceed sales targets and objectives set by the management.
• Keep up-to-date with industry trends, market conditions, and competitor activities.
• Provide excellent customer service and address client inquiries promptly.

APPLY NOW!!!

• Minimum 'O' level or diploma.
• Positive attitude and self-motivated.
• Strong written and verbal communication skills.
• Intermediate computer proficiency.
• Training will be provided.
• Willing to work OT when there are sales.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71175 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

[Job ID: 782382]

Responsibilities:

• Oversee the delivery and installation of bag-making machines (industrial machinery) at client sites
• Ensure proper setup and functioning of machinery as per company standards
• Conduct training sessions for clients on the correct operation and maintenance of the equipment
• Provide clear and detailed demonstrations tailored to client needs.
• Address customer inquiries and provide effective solutions for troubleshooting and repairs
• Perform routine maintenance and ensure the longevity of machinery
• Collaborate closely with the technical team at the headquarters in Japan to resolve complex technical issues
• Relay customer feedback to improve product design and performance.
• Any other ad-hoc assigned

Requirements:
Nonexperience is welcome to apply

• Strong analytical and problem-solving skills to address technical issues
• Strong interpersonal and communication abilities
• Proactive, self-motivated, and customer-oriented mindset
• Willingness to travel internationally as part of the job
• Interest in machinery and Japanese customer service standards
• Proficient in Japanese to liaise with the headquarters in Japan
• Hands-on experience with industrial machinery

If you are interested, please feel free to contact me at
[email protected]


Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Job Description

• Industry/ Organization Type: F&B/ Wholesaler
• Position Title: Sales Executive/ Sales Representative
• Working Location: Senoko
• Working Hours: Flexible working hours (Official working hour: Mon to Fri, 8am – 5pm; Sat, 9am – 1pm)
• Salary Package: Basic + High Commission + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify potential reseller and distributor customers for fresh/ frozen poultry products
• Manage existing company customers by maintaining regular contact, providing support and follow-up, and addressing customer needs and concerns
• Develop and implement sales strategies to achieve sales targets and maximize profitability
• Prepare and present sales proposals, contracts, and agreements to potential customers
• Work collaboratively with the marketing team to develop marketing campaigns and promotional materials
• Collect customer payments as needed and ensure timely resolution of any payment issues

APPLY NOW!!!

• At least GCE “O” level.
• Minimum 2 years of related working experience in Sales, preferably in the seafood/ agricultural/ poultry industry.
• Must possess own transport.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64844 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

This position is a contract position from Jan 2025 to July 2025 and is responsible for supporting the sales team in the preparation of sales quotations and tender preparations, and other sales support activities.

Responsibilities include supporting the project administrator when required, with project documentation and other project activities

Job Responsibilities

• Supporting Sales Team on preparing Sales quotations, Sales/Maintenace tender, catalogues and other document required for submissions, etc.
• The Sales Administrator is responsible for the following specific responsibilities:
  - To support all the sales functions of the department.
  - Regularly review tender portals, industry publications, and network contacts for upcoming opportunities relevant to our business.
  - Registration of site/tender brief and provide timely feedback to Sales Personnel of any change of schedule.
  - Evaluate, document, record, highlight, and track/monitor critical/important clauses and deadlines for tender and quotation submission including entering key details such as submission dates, requirements and scope of work for each opportunity.
  - Assist the sales team promptly and efficiently with the timely submission of comprehensive tender bids and quotations.
  - Keeping standard tender and quotation submission documents for reference and easy retrieval including maintaining the formal for tender and quotation submission documents for quick access and reference.
  - Organize the storage of all sales inquiries and quotations in a tidy and easily retrievable system. This include managing the filling of all related sales inquiries and quotations in SharePoint to be in a traceable and organised manner.
  - Generate monthly sales reports.

Job Requirements

• Diploma in Administration or its equivalent
• With 2 to 3 years’ relevant experience in related industry
• Excellent organization skills and ability to multi-task
• Meticulous and pay great attention to detail
• Good communication and interpersonal skills
• A team player and work independently with minimum supervision
• Ability to interact and work with people of all levels
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Project and MS Office software

If you are keen to be part of our team and possess the above pre-requisites, kindly submit your detailed resume stating your current & expected salary via the button "APPLY NOW" to:

HR Department

Securitas Electronic Security Singapore Pte Ltd

To know more about us, please visit us at www.securitas-singapore.com.

(*we regret that only shortlisted candidates will be notified.)

Basic $2000 + Monthly commission
1 year contract – upon renewal, + Increment + Performance Bonus

Monday to Friday 9am to 6.30pm

Telesales for Loans OR Outdoor sales for Loans / Credit cards

Make outbound calls to present loans OR Face to face sales to promote loans / credit cards

Highlight the unique selling features of every insurance plan

Understand customer's concern and address their needs through active listening

Strong ability to cross sell

Constantly meet and exceed sales targets set by management monthly.

Required:

Excellent telephone etiquette

Persuasive and comfortable in handling customers' objections.

Only shortlisted candidates will be notified

Send your resume to: +65 91123489

Fely Seah Yan Hui R2198783
Just Recruit Singapore Pte Ltd EA12C6295

Job Responsibilities:

* Handling of Adobe and Microsoft product sales

* Achieve the assigned sales quota set by Management & Partners

* Client relationship building & sourcing for new clients

* Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.

* Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.

* Weekly sales reporting update to Partners

* Act as the main point of liaison between Partner and Internal Sales teams.

* Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.

* Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

1. Preferably with Minimum of 1 – 2 years sales experience in the IT industry

2. Preferably with understanding of cloud-based software and subscription license model

3. Ability of cold-calling, account building and maintenance, and closing sales opportunities

4. Excellent verbal, presentation and written skills are required

5. Team player and a business partner

6. Demonstration of ‘on target’ sales performance

7. Establishment and effective use of internal and external relationships

8. Able to start immediately would be preferred

Others:

5 Days work week from Mon to Fri 9AM to 6:30PM

Location: Kaki Bukit

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809

• Process sales orders & quotation in a timely manner.
• Prompt response to new / repeat orders received via e-mails and faxes.
• Assist in monitoring all pending sales orders, updating customers regularly on delivery date and in keeping the customers informed of delivery schedule.
• Responsible for coordinating with Accounts Department to ensure prompt payment collection for cash on delivery transaction and with Purchasing Department on incoming stock.
• Release job order to production in the correct order and ensure delivery arrangement to customers orders are delivered timely.
• Update superior on any data discrepancies.
• Prepare documentation for delivery purposes and apply product certification from relevant authorities for custom requirement.
• With purchasing experience & logistic knowledge
• Able to communicate in english & mandarin
• Other ad-hoc duties as assigned.

Responsibilities

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

• Actively sourcing new sales opportunities through cold-calling and emailing.

• Developing in-depth knowledge of product features and benefits.

• Utilizing virtual meetings to build relationships with new customers.

• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.

• Advising customers on suitable product selection based on their needs and specifications.

• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

• Following up on sales inquiries that are made by potential customers through different channels.

• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Requirements

• Minimum diploma / degree in any field.

• Experience in Information Technology would be advantage.

• Able to read and speak Japanese to liaise with Japanese customers would be an advantage.

• Experience in sales in managed services will be given priority.

• Possess excellent communication skills

• Excellent negotiation and consultative sales skills.

• Effective communication skills.

• Exceptional customer service skills.

Licence no: 12C6060

Full-time Retail Sales Associate up to SG$5,000/month, no experience needed

We are looking for open-minded, active people interested to work in the fast-growing international company with a real career development potential.

The rapidly growing international chain of adult toys supermarkets opened its first store in Singapore.

* You can be yourself - no dress-code, friendly atmosphere

* You will learn a lot about improving people’s relationships and will be able to help them to live a better life

* You will learn about sales techniques and become a professional

* You can grow with us, as this is only our first store in Singapore, more stores will be opened soon.

Salary Commission and Working hours:

SGD$2,500-5,000 depending on working hours and performance (basic salary from SGD$2,250 during a 2-month probation)

Commission Rate: 3% - 5%

Overtime Pay

44 hours per week

Work by shifts 6-12 hours from 12:00 to 00:00, mostly 12 hours shifts

Shop address is 1/F 222 Geylang Road

Bonuses:

Yearly bonus

Monthly Sales or Product Commission

Punctuality bonus

Christmas & Chinese New Year & Paid Birthday bonuses

Staff discount after probation

Commissions & bonuses may be changed, introduced or cancelled upon management decision.

Job Duties and Requirements:

Providing good customer service & sales

Performing other tasks & duties as assigned

Good working attitude & customer communication skills

Fluent English & Preferably Mandarin (Because need to deal and communicate with Chinese speaking customers)

Preferably with immediate availability

OUR ADVANTAGES:

* Career opportunities in international company

* Competitive salary & flexible schedule

* Friendly team, casual wear during work

* No experience needed

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)