Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at KAKI BUKIT area (walking distance from Kaki Bukit MRT). They are currently looking for a Regional Sales Manager to join their team.

Basic salary: up to $6000 + Car Allowance
Work Location: Kaki Bukit (near Kaki Bukit MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:
• Responsible for the development and management of distributors in the engraving, jewellery, automotive and related industrial equipment industry.
• Responsible for overseeing daily operations, developing effective sales strategies, and ensuring that sales targets are met.
• Establish sales objectives by projecting expected sales volume and forecasting and developing sales quotas for territories and the region.
• Manage sales by developing business plans, coordinating with the marketing department on lead generation, and meeting planned goals.
• Develop and maintain relationships with clients and distributors.
• Recruit, hire, and train sales team including sales & marketing support personnel.
• Organize and participate in sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up & etc)

Requirements:
• Diploma/Degree in Sales & Marketing / Business Adminstration
• At least 5 years of commercial experience in selling of industrial equipment (ideally CNC and/or Laser).
• Local & ASEAN travelling required
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English
• Singaporean only need apply

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
Tel: +65 6565 1939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Working Days: Monday - Friday
• Working Hours: 08:30 AM – 06:00 PM
• Location: Boon Lay
• Salary: $5,500 - $7500

Job Responsibilities:

• Manage teams of sales representatives.
• Plan and execute sales penetration and promotion campaigns.
• Train sales representatives on sales techniques and accompany new representatives on sales calls to mentor them, particularly in pharmaceutical products.
• Supervise medical representatives in the field to develop and improve selling skills.
• Analyse market situations to support business decisions.
• Coordinate with the marketing department to facilitate the implementation of marketing plans.
• Ensure team budgets and goals are achieved through effective motivation and coaching.
• Conduct regional meetings to articulate regional plans for sales action.
• Stay updated on the latest pharmaceutical products to identify marketing opportunities and train representatives effectively.
• Report to management on sales performance.

Job Requirements:

• Bachelor's Degree or Diploma, preferably in pharmacy, pharmaceutical, biomedical sciences, or business-related studies.
• Minimum of 5 years of working experience in the pharmaceutical industry, preferably in sales to hospitals, aesthetic centres, or clinics.
• Possess own transportation

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Sales Manager
• Working Days: Monday - Friday
• Working Hours: 08:30 AM – 06:00 PM
• Location: Boon Lay
• Salary: $5,500 - $7500 (depending on exp)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Manage teams of sales representatives.
• Plan and execute sales penetration and promotion campaigns.
• Train sales representatives on sales techniques and accompany new representatives on sales calls to mentor them, particularly in pharmaceutical products.
• Supervise medical representatives in the field to develop and improve selling skills.
• Analyse market situations to support business decisions.
• Coordinate with the marketing department to facilitate the implementation of marketing plans.
• Ensure team budgets and goals are achieved through effective motivation and coaching.
• Conduct regional meetings to articulate regional plans for sales action.
• Stay updated on the latest pharmaceutical products to identify marketing opportunities and train representatives effectively.
• Report to management on sales performance.

Job Requirements:

• Bachelor's Degree or Diploma, preferably in pharmacy, pharmaceutical, biomedical sciences, or business-related studies.
• Minimum of 5 years of working experience in the pharmaceutical industry, preferably in sales to hospitals, aesthetic centres, or clinics.
• Possess own transportation

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working Location: Changi Airfreight Center
Working Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm

Responsibilities:

• Manage and oversee the daily operations of the department, leading a team of 10 staff members.
• Ensure the smooth and efficient handling of both air and sea shipments on a daily basis.
• Proactively address and resolve operational challenges, ensuring timely solutions to any issues that arise.
• Enforce and maintain proper discipline and adherence to company policies within the operations department

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain or relevant field
• Minimum 2 years of working experience in warehouse operations (Freight Forwarding, Air or Sea)
• Experience in managing a team
• Proficiency in MS Office
• Possesses supervisory and leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Job Benefits:

• 5 days work week, 9am to 6pm

Job Description:

• Act as the primary liaison with building management, landlords, and contractors.
• Oversee all facets of office administration and facilities management.
• Ensure uniform administrative standards across multiple office locations.
• Provide support for daily office operations, including equipment maintenance and supply management.
• Identify opportunities to enhance efficiency by optimizing processes and reducing costs.
• Coordinate renovation and relocation projects with landlords, contractors, and property agencies in Asia.
• Manage vendor relationships, including price negotiation, contract management, and agreement reviews.
• Review and confirm the accuracy of quotations and invoices.
• Handle ad hoc projects and tasks as assigned.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

The Operation Manager is responsible for overseeing the daily operations of the company canteen, ensuring high standards of food quality, hygiene, and customer service. The role includes managing staff, maintaining inventory, ordering supplies, and creating a positive dining experience for employees and visitors. The Canteen Manager will work closely with other departments to ensure efficient and effective operation while adhering to health and safety regulations.

Key Responsibilities:

1. Operational Management:

- Oversee daily canteen operations, ensuring smooth and efficient service.

- Plan, prepare, and deliver a variety of nutritious and cost-effective meals and snacks to employees.

- Monitor food quality, presentation, and taste to ensure high standards.

- Manage the overall canteen environment to ensure it is clean, safe, and welcoming.

2. Staff Management:

- Supervise, train, and evaluate canteen staff, ensuring high levels of performance, professionalism, and customer service.

- Coordinate staff shifts, ensuring adequate coverage during peak times.

- Implement training programs on food safety, hygiene standards, and customer service.

3. Inventory & Stock Management:

- Monitor stock levels, place orders for food, beverages, and supplies, and manage stock rotation to prevent waste.

- Ensure that supplies are within budget and that proper inventory records are maintained.

- Maintain relationships with suppliers and negotiate pricing and delivery schedules.

4. Health & Safety Compliance:

- Ensure all food handling, preparation, and storage meets the required health and safety regulations.

- Regularly inspect kitchen and dining areas to ensure cleanliness and adherence to safety standards.

- Ensure staff are trained and compliant with health, hygiene, and safety standards.

5. Budgeting & Financial Management:

- Develop and manage the canteen’s budget, ensuring it operates within financial constraints.

- Track and report on food costs, wastage, and overall financial performance.

- Identify opportunities for cost savings without compromising on quality or service.

6. Customer Service:

- Provide excellent customer service by addressing employee feedback, resolving complaints, and ensuring satisfaction.

- Develop a friendly and positive environment for employees and visitors.

- Promote healthy eating options and accommodate dietary requirements.

7. Menu Planning & Promotion:

- Develop weekly/monthly menus in collaboration with nutritionists and based on employee preferences.

- Introduce new food items or themes to keep the menu fresh and interesting.

- Run promotions, special events, or themed food days to enhance engagement.

8. Reporting & Communication:

- Provide regular reports on canteen performance, including customer satisfaction, sales, and inventory usage.

- Communicate effectively with employees and management regarding menu updates, operational changes, or special events.

- Stay updated on trends in food service, sustainability, and dietary preferences.

Qualifications & Skills:

- Possess High School diploma or equivalent; Culinary Arts, Hospitality, or Business Management qualification preferred.

- Minimum 3 years of experience in food service, hospitality, or canteen management.

- Knowledge of food safety and hygiene standards (e.g., HACCP).

- Ability to work under pressure and handle multiple tasks simultaneously.

What you will be doing:

• Research business, Financial and sales conditions for all automotive business
• Strategizing planning processes and Upsell and cross-sell planning for profit maximization
• Forging new relationships and shaking up earnings structure in cooperation with stakeholders across the organization to establish greater synergy
• Conducting marketing research, Commoditizing, and providing comparison information
• Work closely with stakeholders to prepare for investment opportunities which include but are not limited to crafting proposals, due diligence preparation, and implementation plans for the automotive business
• Work closely with stakeholders and lead the initiative to strategically achieve the revenue target, across all the after-sales business units regionally.
• Oversee business performance and optimize the profit margin of the after-sales business.
• Expanding customers and building relationships through sales and service products to achieve revenue locally, and as a group.
• Illuminate risks/opportunities and anticipate necessary actions to limit risks and transform opportunities.
• Establish and implement the standardization of inspection, recondition, sales and operations Standard Operating Procedures all across the different entities across the group. Establish and implement a standardized workshop business and operational infrastructure across the regional countries.

What we are looking for:

• 10 to 15 years of experience in automotive after-sales business development, automotive parts sales & services operations, and technical knowledge.
• A Polytechnic Diploma or Bachelor Degree in Business Administration/Management or related field.
• Demonstrable track record of business development strategies.
• Strong communication, analytical and problem-solving skills
• Experience in crafting, implementing, and continuously improving automotive workshop/sales workflow, sop, and best practices.
• Possess a strong sense of integrity, entrepreneurial spirit, and grit to ensure that the operations are aligned to business goals and deliver the best customer experience consistently.

About Black Cow:

Black Cow is a premium Japanese restaurant specializing in authentic wagyu sukiyaki, shabu-shabu, and donburi dishes, offering guests an exquisite farm-to-table dining experience. Our commitment to quality ingredients, exceptional service, and refined ambiance defines our brand as a leader in luxury dining in Singapore.

Job Summary:

As the Restaurant Manager, you will be responsible for overseeing the daily operations of Black Cow, ensuring an exceptional guest experience, maintaining high service standards, and driving profitability. You will lead, coach, and inspire the team to deliver a seamless dining experience while upholding the brand's values of quality, authenticity, and hospitality.

Key Responsibilities:

Operations Management

• Oversee the daily operations of the restaurant to ensure smooth and efficient service delivery.
• Monitor food quality, presentation, and service to uphold Black Cow's high standards.
• Ensure compliance with all health, safety, and hygiene regulations.
• Manage reservations and optimize table turnover to maximize revenue.

Team Leadership

• Recruit, train, and develop a high-performing team, including front-of-house and back-of-house staff.
• Schedule, manage, and motivate team members to maintain a positive and productive work environment.
• Conduct regular performance reviews and provide constructive feedback for continuous improvement.

Customer Experience

• Ensure every guest receives an exceptional dining experience through attentive service and personalized interactions.
• Handle guest feedback and resolve complaints promptly and professionally.
• Develop strategies to build guest loyalty and enhance the restaurant's reputation.

Financial Management

• Monitor restaurant budgets, control costs, and maximize profitability.
• Analyze sales, revenue, and performance data to identify opportunities for improvement.
• Work with suppliers and vendors to manage inventory and negotiate competitive pricing.

Marketing and Brand Development

• Collaborate with the marketing team to execute promotions, events, and campaigns that drive traffic and revenue.
• Maintain and enhance the restaurant's image through consistent delivery of brand values.

Requirements:

• Proven experience as a Restaurant Manager or similar role in the F&B industry, preferably in luxury dining.
• Strong leadership and team management skills with a passion for hospitality.
• Excellent communication and interpersonal skills.
• Financial acumen, including budget management and cost control.
• Knowledge of Japanese cuisine and culture is an advantage.
• Flexibility to work evenings, weekends, and public holidays as required.

Why Join Us?

• Be part of a premium brand that values quality, creativity, and excellence.
• Work with a passionate team in a dynamic and rewarding environment.
• Opportunities for professional growth and development within the company.

Recruit and onboard high-quality personnel that can advance [Company X]’s goals

Establish conduct and workflow standards across the organization

Remove productivity roadblocks as they emerge

Ensure processes and procedures comply with relevant policies and regulations

Streamline business operations to keep costs within established budgets

Drive smooth organizational operations throughout the workday

Responsibilities

Direct personnel recruitment and training processes

Plan and streamline all administrative procedures

Assess team performance to identify opportunities for coaching and guidance

Manage personnel scheduling and project deadlines

Monitor office inventory and organizational costs

Encourage effective communication across the organization

Skills and qualifications

Highly analytical with excellent problem-solving skills

Empathetic leadership style

Capable of clearly communicating with others

Superb organizational and time-management abilities

An understanding of basic arithmetic

Competent computer literacy

We are seeking an experienced purchasing manager to handle our company's procurement activities. The purchasing manager's responsibilities include developing purchasing strategies, maintaining positive relationships with suppliers, coordinating with internal teams regarding their supply needs, and overseeing the purchasing team in their daily activities.

To be successful as a purchasing manager you should be able to manage and optimize purchasing activities and processes. An outstanding purchasing manager should have excellent leadership abilities and be able to negotiate the best possible deals with suppliers.

Purchasing Manager Job Responsibilities:

Developing and implementing purchasing strategies.

Managing daily purchasing activities, supervising staff, and allocating tasks.

Managing supplier relations and negotiating contracts, prices, timelines, etc.

Maintaining the supplier database, purchase records, and related documentation.

Coordinating with inventory control to determine and manage inventory needs.

Managing the maintenance of office/manufacturing equipment and machinery.

Ensuring that all procured items meet the required quality standards and specifications.

Preparing cost estimates and managing budgets.

Working to improve purchasing systems and processes.

Training new employees in the purchasing process and how to use the purchasing system.

Purchasing Manager Requirements:

Degree in business administration or a related field.

Experience as a purchasing manager or in a similar position.

Deep knowledge of inventory and supply chain management.

Supervisory and management experience.

Proficiency in Microsoft Office and purchasing software.

Excellent communication skills, both written and verbal.

Strong critical thinking and negotiation skills.

Strong planning and organizational skills.

Ability to work independently.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

TECHNICAL MANAGER Duties and Responsibilities:

• Serve as the technical expert for detailed design and construction aspects of the project

• Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

• Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works

• Prepare detailed installation plans, methodology, processes and procedures for support of construction team

• Propose and oversee timelines for engineering proposals and submissions are met

• Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

• Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle

• Communicate and collaborate with other managers, suppliers, and contractors

• Prepare and deliver various installation/erection or construction related presentations, both internally and externally

Requirements and Qualifications:

• Analytical and mathematical mind, capable of evaluating and solving various complex problems

• Leadership skills necessary to manage and develop a teamwork ethics

• Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track

• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

• Ability to work independently as well as part of a team

TECHNICAL MANAGER Duties and Responsibilities:

• Serve as the technical expert for detailed design and construction aspects of the project

• Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

• Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works

• Prepare detailed installation plans, methodology, processes and procedures for support of construction team

• Propose and oversee timelines for engineering proposals and submissions are met

• Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

• Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle

• Communicate and collaborate with other managers, suppliers, and contractors

• Prepare and deliver various installation/erection or construction related presentations, both internally and externally

Requirements and Qualifications:

• Analytical and mathematical mind, capable of evaluating and solving various complex problems

• Leadership skills necessary to manage and develop a teamwork ethics

• Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track

• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

• Ability to work independently as well as part of a team

Key Responsibilities:

• Develop, review, and negotiate contracts for marine construction projects, ensuring compliance with industry standards and regulatory requirements.
• Manage the entire contract lifecycle, including preparation, execution, and close-out, ensuring all contractual obligations are met.
• Provide advice and guidance to project teams and senior management on contractual matters, risk management, and dispute resolution.
• Collaborate with legal, procurement, and finance teams to ensure contractual terms align with project objectives and budgets.
• Monitor contract performance and identify any issues that may affect the timely and successful completion of marine projects.
• Draft and review contractual documents, including tenders, proposals, and variations.
• Ensure that contracts comply with all relevant laws, including marine construction regulations, environmental laws, and safety standards.
• Maintain records of all contractual documentation and correspondence for audit and compliance purposes.
• Resolve disputes and facilitate communication between clients, contractors, and other stakeholders.
• Provide continuous improvement feedback to senior management for optimizing contract processes and mitigating potential risks.

Qualifications:

• Extensive experience in contract management within the marine construction industry.
• In-depth knowledge of marine construction processes, industry standards, and regulatory requirements, particularly contract law and legal principles.
• Proven ability to negotiate and manage complex contracts.
• Strong attention to detail, organizational skills, and ability to work under pressure.
• Excellent communication, presentation, and interpersonal skills.
• Ability to assess risk and implement effective risk management strategies.
• Proficient in contract management software and Microsoft Office Suite.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 2+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.

Preferred skills and qualifications

• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India and overseas.
• Knowledge of local construction regulations, permits and approval processes.
• Experience with construction contract negotiations and claims management.
• Knows financial understanding and experience in project budgeting and cost control.

• Responsible as Overall on site in-charge for property management services under the contract with the client
• Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
• Responsible as Stie Main Controller (SMC) under CERT team setup
• Represent Client on Contractors’ safety compliance
• Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
• Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
• Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring
• Liaison with Client Users, customers and Contractors.

Minimum Educational Qualifications/ Experience required:

• Candidate must possess at least Bachelor's Degree or Higher in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
• At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
• Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.
• Additional qualifications of EMA Licensed electrical worker, BCA Certified Green Mark Manager (GMM), BCA Green Mark Professional (GMP). BCA Green Mark Facilities Manager (GMFM), Singapore certified Energy Manager, etc. will be highly desirable.
• Highly motivated and charismatic individual with a strong drive and enthusiasm towards sales
• Strong leadership, project management and team management skills
• Stakeholder management, influencing and negotiation skill are crucial
• Confidence and success in presenting to multiple levels of management
• Strong communication and interpersonal skills and the ability to work effectively both in groups as well as independently
• Demonstrated ability to perform and prioritize multiple tasks in a fast paced, high volume environment
• Good knowledge of computer software applications

• Associate Manager - Individual contributor role, opportunity to fast track to Team Manager if there is prior people management experience
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business, this role will have the opportunity to manage a team of 1-4 people in the next 6 months
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 4 years experience of having worked in a recruitment company, with minimum 2 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20+ days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

*Directing the daily operations of the restaurant, including food preparation, cooking, serving and claen up.

*Hiring, training and managing restaurant staff, including cooks, servers and dishwashers.

*Scheduling staff shifts and assigning duties.

*Ensuring customers receive high-quality service and enjoyable dining experience.

*Handling customer complaints and feedback with profesionalism and care.

Job Scope: Operations Manager – Mediapro AV Pte. Ltd

The Operations Manager at Mediapro AV Pte. Ltd. is responsible for overseeing and managing the company's day-to-day operational activities. This role focuses on optimizing processes, ensuring efficient resource utilization, and supporting the

seamless delivery of AV solutions and services.

Key Responsibilities:

1. Operational Planning and Execution:

◦ Develop and implement operational strategies to support business goals.

◦ Plan and oversee project schedules, timelines, and resource allocation.

◦ Ensure operational processes are efficient, scalable, and cost-effective.

2. Team Management:

◦ Lead, train, and manage operational staff, ensuring high performance and productivity.

◦ Assign tasks and responsibilities to team members based on skills and project needs.

◦ Monitor staff performance and provide guidance for improvement.

3. Resource Management:

◦ Ensure optimal utilization of equipment, inventory, and human resources.

◦ Coordinate with the warehouse team for the timely delivery and return of AV equipment.

◦ Oversee the maintenance and repair of equipment to avoid downtime.

4. Quality Assurance:

◦ Establish and maintain quality control standards for all operational activities.

◦ Ensure the delivery of high-quality AV solutions and services to clients.

◦ Conduct regular reviews to identify areas for improvement.

5. Client and Stakeholder Coordination:

◦ Collaborate with the sales and project management teams to align operations with client requirements.

◦ Act as a liaison between internal departments to ensure smooth project execution.

◦ Resolve operational issues and address client concerns promptly.

6. Compliance and Safety:

◦ Ensure adherence to health, safety, and regulatory standards.

◦ Develop and enforce policies to maintain a safe and compliant work environment.

◦ Keep up-to-date with industry standards and best practices.

7. Reporting and Analysis:

◦ Monitor key performance indicators (KPIs) to assess operational efficiency.

◦ Prepare reports on operational performance, project statuses, and resource utilization.

◦ Analyze data to identify trends and make informed decisions for improvement.

Key Performance Indicators (KPIs):

• Efficiency in resource utilization and cost management.

• Timely completion of projects within budget and scope.

• Client satisfaction and retention rates.

• Reduction in operational errors and downtime.

• Compliance with safety and regulatory requirements.

This role ensures the smooth functioning of Mediapro AV Pte. Ltd.'s operations, playing a critical part in delivering quality services and supporting the company's growth.

Responsibilities:

• Prepare and deliver consolidated financial reports for group companies, cash flow projections, budgets, any other reports as required.
• Review and provide guidance to team members to ensure deliverables meet the required timeline.
• Coordinate and liaise with external parties including external auditors, corporate secretaries, bankers and government authorities.
• Other tasks as assigned by the Company.

Requirements

• Bachelor's degree in accounting and or accounting qualifications such as CPA/CA/ACCA or equivalent.
• Minimum three (3) to five (5) years of relevant experience.
• Strong knowledge of financial reporting standard.
• Good communications, interpersonal skill, and problem-solving skills.