Job Scope:

Project Management:

· Lead and execute key CRM and Analytics projects, ensuring alignment with organizational goals and timelines.

· Oversee the end-to-end project lifecycle, from planning and execution to monitoring and reporting.

· Partner with internal teams and collaborate with external partners to drive projects forward, ensuring successful delivery

Marketing Analytics:

· Utilize analytics tools to analyze and interpret CRM data, generate actionable insights to drive user acquisitions and improve customer retention for our key nutrition brands.

· Build and deploy personalized journeys and touchpoints for our consumers that drives intimacy across the ecosystem.

· Develop and implement robust measurement frameworks to measure the performance of our key CRM metrics

· Collaborate with cross-functional teams to identify opportunities and challenges, making data-driven recommendations for continuous improvement.

· Ideate, advice and pilot Advanced Analytics capabilities to drive various aspects of growth initiatives across PA markets

Team Collaboration:

· Collaborate closely with cross-functional teams, fostering a collaborative environment that promotes innovation and excellence

· Mentor and guide team members across PA markets, sharing industry best practices and knowledge.

Requirements:

· Bachelor's degree and/or Masters degree in Business Analytics, Industrial & Systems Engineering, Operations Research, Mathematics/Statistics, or related disciplines

· Min. 3 years of proven experience in Analytics, Business Analytics, and Project Management. Prior experience in a 'Direct to Consumer' role dealing with large, complex, high-velocity data is highly desirable.

· Expertise in utilizing advanced analytics tools for data interpretation and actionable insights. Familiarity with Power BI visualization tool

· Hands-on experience of SQL and willing to pursue other data analysis/programming tools

· Proficiency in project management methodologies and tools. Experience in developing and implementing data governance, policies, and strategies.

· Demonstrated success in leading and delivering complex projects, ensuring alignment with business objectives.

· Knowledge in paid advertising platforms (e.g. Apple Search Ads, Google Ads, Facebook Ads Manager, X, etc.)

· Excellent communication and presentation skills

· Ability to work independently and collaboratively in a team.

· Proven ability to influence and collaborate with cross-functional teams.

Additional Information:

· Salary – Up to S$6K + 1 month completion bonus

· Contract duration: 12-month contract, renewable and convertible

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

Job Description:

• Prepare full set of accounts
• Record all transactions and events relating to sales, purchases, receivables, payables and cash
• Ensure bank and cash balances correctly reflected in the accounting system as at month end
• Enter all accurate financial data into the accounting system
• Communicate with management level to ensure consolidation / financial reports are of requirement, and issuing management reports
• Liaise with external audit
• Prepare Tax computation and XBRL
• Knowledge of transfer pricing, DTA and withholding tax
• Any other ad-hoc duties related to Finance maybe required by management

Job Requirements:

• Candidate must possess at least Diploma/Degree in Finance/Accountancy or equivalent.
• At least 2-3 years of related working experience.
• Microsoft Excel experience is required.
• Able to communicate with directors in Chinese (Reading & Speaking Mandarin ls an added advantage)
• 1-2 years’ experience in crypto & blockchain technology/ virtual currency

If you’re looking for:

1. a team that’ll challenge you, teach you, and always root for your growth;
2. a team that requires bright minds armed with resourcefulness and creative flair;
3. a team that’s open, dynamic, and highly adaptable;

then we’re looking for you.

You will play a key role in supporting the Marketing & Creative teams. Your day-to-day operations may look like this:

• Conceptualisation and ideation of visual assets for use across digital and traditional platforms.
• Assisting in executing brand’s social media & digital strategies.
• Coordinating with relevant parties and agencies to ensure consistency in brand strategy across all channels.
• Tracking performance of content and growth of platforms and assisting in analysis.
• Competitor analysis.
• Market trends and consumer psychology research.
• Daily monitoring of social channels and participating in meaningful conversations with clients through social and digital channels.
• Copywriting.
• Assisting in web design and management including input of product photography, descriptions, imagery etc. onto shopify.
• Assisting in influencer and media relations.
• Assisting in photography, and videography, as well as all ad-hoc operations.

Our ideal candidate has:

• Initiative and resilience.
• A stickler for the proper use of grammar and respectful communication.
• Familiarity with social media tools; honestly, even better if you love it.
• Proficiency in Adobe Photoshop and Illustrator.
• Experience in video production and/or video editing tools such as iMovie, Premiere Pro etc.
• Experience with e-commerce and SEO is an advantage.
• An eye for luxury, and its nuances.
• The ability to prioritise work, and complete tasks diligently in a fast-paced environment.
• The drive to work well with a team, and/or on their own.
• The willingness to learn beyond their field of specialty.

Operations Manager

(Funeral industry)

• 5.5 days work week (requires to work on weekends and Public Holidays)

Salary ranges from S$5,000 to S$5,500

• Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
  Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Requirements:

• With operations manager experience, and no issue to work in funeral industry
• With class 3 license is advantageous

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

Outdoor Sales Executive

Working Days & Hours: 5 Day | 9am-6pm
Working Location: Tai Seng
Salary Range: $2800 + High COM

Job Responsibilities:

• Mostly 70% on outdoor sales (claimable for taking grab / public transport)
• 30% in doing quotation / cold calling / telemarketing in getting new list.
• To create and increase market awareness of company's product.
• Build and maintain good business relationship with new and existing customers.
• Preparing weekly sales report.
• Achieving monthly sales target.

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Primary Duties and Responsibilities

• Instructing crew members on proper handling practices and excellent customer service
• Implementing food handling and safety guidelines
• Overseeing the daily activities of the Crew Members
• Scheduling work shifts and ensuring that the Crew Members report on time
• Ensuring that the store and kitchen equipment are in proper working order
• Keeping a track of store supplies and placing orders for new stock
• Addressing customer queries and complaints
• Advising customers on menu items and other pricing details
• Training and mentoring new Crew Members

Experience and Qualifications

• Minimum 5 years of experience as a Crew Leader or Crew Member in the F&B industry
• Holding a valid food handler’s license or certification in food safety mandatory
• Complete knowledge of various food handling practices, guidelines, and industry standards
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Good analytical and problem-solving skills
• Highly motivated, hygienic, and detail-oriented individual
• Excellent leadership skills
• Ability to work in a fast-paced environment and handle stressful situations
• Ability to offer excellent customer service

Benefits

• Medical benefits, dental benefits, birthday voucher, staff discount

Working hours

• 6 days / 54 hours (Including weekends and PH)

Job Description

• Overseeing for daily HR operations and administrative functions.
• To assist in the development and implementation of HR strategies, policies, and programs to support the organization's goals and objectives.
• Responsible for recruitment and selection full scope of processes.
• To manage whole payroll and budgeting process to ensure accuracy and compliance with local authorities and tracking of overall staff cost to ensure cost is adhered to within approved budget.
• Provide guidance and support to line managers and employees on HR policies, procedures, and employee relations matters.
• Assist in managing compensation and benefits programs.
• Ensure compliance with labour laws and regulations by monitoring changes in legislation and implementing necessary updates to HR policies and procedures.

Job Requirements

• Minimum 5 years of experience as an HR Generalist or similar HR role.
• Bachelor's degree in Human Resources, Business Administration or related field.
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics
• Liaising with frontend and backend departments to promote programs and campaigns
• Working closely with team and coordinators
• Website and social media platform content update and content writing
• Organising events, exhibitions and promotional activities
• Ensuring marketing plans are executed according to the project timeline
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Excellent written and verbal English & Chinese
• Handle customer complain
• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Funeral Industry
• 5.5 days work week (requires to work on weekends and Public Holidays)
• Salary ranges from $5,000 to $5,500
• Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
  Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Requirements:

• With operations manager experience, and no issue to work in funeral industry
• With class 3 license is advantageous

Quah Siying (Jeslyn) R1982418
The Supreme HR Advisory Pte Ltd 14C7279

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients.
• Provide price quotations and execution of trades
• Send regular corporate action and trade fixing information
• Provide general product information and bank publications
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Peferably 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Our client is a reputable global bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 2 years of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Sales Support Engineer

Responsibilities:

· Daily tasks include handling of sales enquiries, preparation of quotation and sales report, conducting customer visits, perform product sales and technical presentations, attend to customer’s query on product technical and quality issues, implementing marketing activities

· Provide technical consultation to customers through understanding customers requirements and recommending the most suitable solutions and services.

· Understanding markets situation, trends, customer’s changing requirements to develop sales strategies and action plans

· Representing the Company in a professional manner and establishing good rapport and business relationship with our customers, suppliers and principals

Requirements:

· Diploma or Bachelor Degree in Electrical, Electronics Engineering or related field with at least 2 years sales experience.

· Prior working experience, application knowledge or experience in electrical power components and switchgears an added advantage

· Service oriented with strong communication, interpersonal & presentation skill

· Good team player, self‐driven and ability to work under pressure

· Aggressive, proactive, initiative and responsible person

· Good consultative selling, interpersonal, and negotiation skills

· Ability to work independently, taking ownership of responsibilities

We are seeking an ambitious and results-driven Associate Business Development Manager to support our investment team in identifying new business opportunities, building relationships, and driving revenue growth. The successful candidate will have a strong understanding of financial markets, investment products, and regulations.

Key Responsibilities:

1. Managing client relationships and investments: This involves overseeing clients' investment portfolios, ensuring their financial goals are met, and making informed investment decisions on their behalf

2. Building trust with clients through regular contact: Regular communication is crucial in building trust with clients. This includes keeping them informed about market trends, investment performance, and any changes to their portfolios

3. Collaborating with team members to achieve team goals: Wealth management involves a team effort. You'll work with other experts, to ensure clients receive comprehensive services

4. Identifying new business opportunities and developing solutions to meet client needs: This involves staying alert for potential investment opportunities and creating personalized solutions to address clients' specific financial goals and risk tolerance

5. Staying up-to-date with wealth management and investment knowledge: The financial industry is constantly evolving. You'll need to stay current with market trends, regulatory changes, and investment products to provide the best possible advice to clients

6. Reporting and Presentation: Prepare regular reports on sales performance and market analysis. Present findings and recommendations to management

Requirements:

- Bachelor's Degree, Local Diploma, A Levels

- Excellent communication, leadership, and interpersonal skills

- Relevant sales/ acquisition experience in banking sales with a proven sales track record is preferred

- People with wealth management (banking) are welcome to apply

- Good grooming and professional outlook

We regret that only shortlisted candidates will be notified.

Job Scope:

• Assist and support the marketing team in the development and implementation of marketing communications strategies.
• Coordinate with external stakeholders for all creative production/adaptations, ensuring timeliness, accuracy, and adherence to brand guidelines.
• Manage gifting and seasonal samples inventory and logistic coordination.
• Administrative support and daily upkeep of internal trackers, calendars, and work requests.
• Prepare marketing budget sanction form, invoices, and other related documents.
• Other essential administrative duties.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

1. Builds business by identifying and selling prospects; maintaining relationships with clients.
2. Sells products by establishing contact and developing relationships with prospects; recommending solutions.
3. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
4. Contributes to team effort by accomplishing related results as needed.

Job Position: Sales Executive (Full Time)

*We are regret to inform that only shortlisted candidates will be notified*

Responsibilities:

• Familiar with NEA Environmental Sanitisation Programme, and undertake the role of a registered Premise Manager and or Environmental Control Coordinator for a specified premises of a Canteen/Café
• Oversee all maintenance issues of the building
• Manage essential services such as electrical and mechanical works, utilities, security, pest control and waste recycling
• Provide facility support to various departments
• Ensure all preventive, corrective maintenance and ad-hoc works are duly carried out and coordinate with vendors and contractors on building defects and outstanding issues
• Procurement for new building and M&E work
• Conduct regular inspection on building, facilities and M&E services to ensure all are in good condition with compliance to building regulations
• Coordinate with internal departments and Fire Safety Manager (FSM) on fire safety management and control
• Assist Fire Safety Manager to update documentation, co-ordinate fire emergency drills, safety training for personnel and all other fire safety issues
• Ensure proper administration and documentation

Requirements:

• Diploma/Degree in Building, Facilities Management, Electrical Engineering, Business Management or equivalent
• Proficient in MS Word/ Excel/ PowerPoint
• At least 5 years’ relevant work experience, preferable in healthcare
• Preferably a registered Fire Safety Manager certified by SCDF

The Investment Operations Manager assists ZICOam’s discretionary fund management team, whereby the company is the appointed Investment Fund Manager, in the day-to-day delivery of operational and support functions relating to investment/portfolio management. The Investment Operations Manager is primarily responsible for:

• Conducting operational due diligence of existing and prospective counterparties (namely administrators, custodians and other service providers);
• Managing relationships with the external counterparties;
• Sustaining and Maintaining the investment platform to achieve accuracy and operational efficiency.
• Assist in the onboarding process of the company’s partners such as brokers, custodians, issuers as well as products/service providers.
• Assist in the onboarding process of investors for Fund Management Services (i.e. discretionary portfolio management) to ensure adherence to AML/CTF guidelines, such as: client due diligence check;
  investment suitability assessment;
• Coordinate with Fund Administrator (and Portfolio Manager) to: ensure a smooth onboarding process of new/potential investors; process the subscription/redemption form.
• Work with Group Legal (and Group Risk & Compliance Unit where applicable) to review agreements to be executed between ZICOam and partners, such as custodian banks, brokers, products and service providers.
• Work closely with the COO for the update of policies and procedures (including SOP) relating to the scheme.

Job Requirements

• A degree in business, economics, finance or a related subject.
• At least 3-5 years of work experience within the industry or related field in investment and financial assets management
• Efficiency in data interpretation and analysis. ·
• Exceptional client service and interpersonal skills.
• In-depth understanding of financial market conditions, trends and overall economic outlook

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Position summary statement:

You are to provide assistance to the restaurant manager to efficiently administrate and organise the restaurant into a profitable outlet and increase revenue.

To plan and execute the sales and promotions of the restaurant and help in the planning of marketing strategies and policies.

Primary Responsibilities:

a) To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.

b) To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.

c) To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.

d) To supervise and implement standard of service so as to maintain higher possible standard and quality.

e) To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.

f) To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.

g) To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.

h) To verify and approve void checks.

To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.

j) To develop and implement training programmes for all staff working under his scope of responsibility.

k) To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.

l) To participate in market survey on competitors.

m) To effectively administer and organize the outlet as a profitable center and increase revenue.

n) To undertake any other task/duty/assignment that may be given by the Restaurant Manager.

About the Role:

Perform Service Review within two business days from Service Request completion as part of our Customer Consultation Process

Main Responsibilities:

• Responsible for offering and sales of repairs, retrofits, and spare parts
• Review the Service Reports and verify all findings, risks, and recommendations
• Even when there are no operative-initiated quotes or next steps identified, contact the customer to verify that they are satisfied with our work and to ensure the customer has no additional questions, concerns, or other open items
• Contact customers and perform Service Reviews using our customer portal within two business days of a Service Requests completion
• Update and enrich all asset and customer data during the Service Review process
• Assign sales cases, or parts of them, to other colleagues as applicable
• Respond to customer inquiries on repairs, spare parts, and other services
• Maintains daily activities in customer relationship management tools by tracking calls, emails, and interactions with customers
• Follow up on all active Sales Cases in a timely, structured, and planned manner

Job Requirements:

• Minimum Diploma in Business Admin or related field
• 2-3 year/s of business development or sales experience
• Experience working with Siebel CRM or similar tools

Benefits:

• Annual leave
• Medical and Insurance coverage

Why Join Us:
We pride ourselves on having a broad portfolio of customers who operate across multiple industries. If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/careers/meet-our-people

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.