Company Description (https://www.karieragroup.com.sg/)
Kariera Group is a dynamic corporate group operating in the European and Asian markets, with a vision to become a global organization that provides end-to-end talent acquisition solutions to help employers find, hire and onboard great talent, and helps job seekers build new skills and progressive careers as the modern world of work changes. Kariera Group offerings in Singapore includes niche portals BrightSparks, BrightMinds and JobsCentral Learning as well as career portal JobsCentral. Kariera Group Singapore also provides a holistic suite of recruitment softwares, Employer Branding Solutions and Executive Search that helps facilitate an end-to-end ecosystem.
Role Description
This is a full-time on-site role for an Account Manager at Kariera Group in Singapore. The Account Manager will be responsible for hunting new business, managing existing client accounts, building strong relationships, understanding client needs, and providing exceptional customer service on a day-to-day basis. This role will be focused on selling Brightsparks ( https://brightsparks.com.sg/) products and services to Govt, Large MNCs and Overseas Universities.
Responsibilities:
1. Prospecting and Lead Generation:
- Proactively identify and engage potential customers through diverse channels.
- Conduct comprehensive market research to pinpoint new leads and foster business growth.
2. Client Acquisition and Sales:
- Present and advocate for our products/services to prospective clients.
- Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
- Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.
3. Account Management and Relationship Building:
- Establish and sustain strong relationships with existing clients.
- Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
- Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.
4. Cross-selling and Upselling:
- Identify opportunities to upsell and cross-sell additional products or services to existing clients.
- Educate clients on new features or offerings that align with their evolving business objectives.
5. Sales Reporting and Analysis:
- Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
- Analyze sales data to identify trends, opportunities, and potential areas for improvement.
Requirements:
Education:
- Minimum Diploma in Business, Marketing, or a related field.
Experience:
- 3 to 5 years of proven success in sales, preferably within a B2B environment.
Skills:
- Proficient in sales, negotiation, and communication.
- Ability to establish and sustain effective client relationships.
- Strong MS Office skills, particularly in Excel and PowerPoint.
- Previous experience selling into government agencies and educational institutions is advantageous.
- Prior experience in media sales, both digital and print, is a plus.
- Proven success in prospecting and lead generation.
- Results-oriented with a focus on achieving and surpassing sales targets.
- Ability to work independently and collaboratively within a team.
- Excellent time management and organizational abilities.
Preferred Qualities:
- Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
- Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
- Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.
