Job Description & Requirements

1. Formulate business planning, management strategy program in optimizing current and potential market opportunities and business performance.
2. Lead and oversee a team of Sales Engineers in achieving sales target and goals.
3. Resourceful in developing new customer's base and secure improving sales target on existing customers.
4. Analyze Profit / Loss of projects and providing cost control and cost effectiveness strategy.
5. Ensure effective control of resources in providing quality / cost efficiency and on time delivery service for customers.
6. Respond to customers' enquiries, follow-up and provide technical solutions to clients.
7. Compiling and review contractual quotation for existing and new products as per customer's enquiries.
8. Provide regular update to customers on project development in a timely manner.
9. Prepare monthly sales input / output and making use of data to make sound analysis and decision.
10. Initiate and develop good customer service and rapport with customer and always ready to serve customer better.
11. Perform risk assessment for all new enquiries.
12. Ensure compliance with any applicable regulatory requirements as defined by customer.
13. Manage the configuration management including subsequent engineering change.
14. Oversee the control of documents/drawings.
15. Participate in the implementation of risk assessment and risk control of medical devices.

• Preferred to have Diploma in mechanical / precision engineering field or equivalent.
• At least 5 years of working experience in Sales position in the precision engineering inductry and with proven track record of sales performance.
• Good presentation skills.
• Self-starter and result orientated.
• Able to work independently and deal with organizations that is diverse in size ownership, sophisticated and cultural point of view.
• Outgoing, charismatic personality and good social skills.
• Must possess class 3 driving license and own vehicle.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• To give professional advice on spectacles and frames to customers
• Provide excellent customer service to all customers
• Maintain shop operations and inventory controls

Requirements

• Experience in retail industry is preferred
• Great communication skills and able to work cooperatively as a team.
• Able to work on Weekend & PHs

Working Location: Islandwide

MOM Licences No: 02C5465

EA Personnel Registration No: R24125030

Job Description: We are seeking a dynamic and results-driven Sales Executive to join our team. This position offers an exciting opportunity for individuals who are passionate about cars and possess excellent communication and sales.

Key Responsibilities:

• Build rapport with customers and understand their needs and preferences
• Effectively present and demonstrate the features and benefits of our vehicles
• Negotiate sales prices and terms with customers
• Process and complete all necessary sales paperwork
• Follow up with customers after the sale to ensure their satisfaction
• Achieve and exceed monthly sales targets

We are looking for a candidate with the following qualifications:

1. Strong communication and interpersonal skills
2. A passion for the automotive industry
3. The ability to build trust and rapport with customers
4. Excellent negotiation and sales skills
5. A strong work ethic and a commitment to exceeding targets

Job Scope:

• Submit plan and execute well-defined sales strategies to achieve targets;
• Develop and maintain good rapport with existing customers;
• Promptly and professionally attend to customers’ enquiries and requests and provide technical advise on both existing and new products or systems;
• Supports sales opportunities through presentations, calling and visiting customers and prospects, needs identification with active follow-ups;
• Ensuring smooth service operation efficiency for customers with sales and operations team
• Investigating and resolving customers’ issues with relevant departments when necessary
• Acquire new customer accounts;
• Assist in preparation of proposals and quotation administration;
• Contribute creative alternative ideas to help maximize sales opportunities;
• Participate in marketing, advertising, promotional and publicity activities in line with corporate and product strategies;
• Gather information on market demand, competition and latest product developments
• Conduct periodic sales forecasts;
• Prepare weekly sales/contact reports.

Requirements:

• Diploma/Degree in Mechanical/Marine Engineering;
• Experience in Sales preferred but fresh graduates are welcome to apply;
• Possess Class 3 driving license (with own transport preferred)
• Excellent communication, interpersonal and presentation skills;
• Possess an outgoing personality;
• Resourceful, proactive self-starter, positive attitude, performance oriented, able to work independently but also a team player;
• Must be able to read and write fluently in English

We are seeking a highly motivated and skilled Sales Specialist to join our dynamic team. The ideal candidate will be responsible for driving sales of our Azure and AI solutions. You will play a key role in expanding our market share, establishing strong customer relationships, and achieving sales targets in this rapidly evolving technology sector.

Key Responsibilities:

- Develop and execute effective sales strategies to promote Azure and AI solutions to new and existing clients.

- Identify and target potential clients, understanding their business needs and how our solutions can add value.

- Maintain a deep understanding of Azure services and AI technologies to effectively communicate benefits and features to clients.

- Collaborate with the technical team to tailor solutions that meet client requirements.

- Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction.

- Keep abreast of new product launches, industry trends, market activities, and competitors.

- Prepare sales reports and forecasts, providing insights to the management team.

- Attend conferences, meetings, and industry events to build a network and represent the company.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, Computer Science, or related field.

- Proven track record in sales, specifically in cloud solutions and AI technology.

- Strong understanding of Microsoft Azure and AI platforms and their application in business contexts.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to articulate complex technical concepts to non-technical clients.

- Self-motivated with a results-driven approach.

- Aptitude in delivering attractive presentations.

Preferred Skills:

- Experience with CRM software.

- Technical background in cloud computing and AI technologies.

- Certification in Microsoft Azure or related fields.

Responsibilities:

· Attending to walk-in customers and provide good customer service.

· Keeping up to date with special promotions and putting up displays.

· Receive, arrange / display and replenish stocks.

· Stock taking.

· POS and cashiering duties.

· Maintain safety and cleanliness of the store.

· Any ad-hoc duties as assigned.

Requirements:

· At least 1 year experience.

· Prior experience in retail, service and F&B environment will be an added advantage.

· Excellent customer service and results-oriented.

· Strong motivation for sales.

· Able to work retail hours and rotating shifts, weekends and public holidays.

· Able to commence immediately or within short notice.

Sales ExecutiveResponsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

Salary Package: Basic+ Travel allowance+Incentive+Performance Bonus

Job Type: Full-Time

Job Description & Requirements:

Roles & Responsibities

*Identify and onboard potential clients in the hawker, coffeeshops /restaurants and food courts

*Achieve and exceed sales targets through effective sales strategies and negotiationm skills

*Build and maintain strong relationships with new clients to ensure repeat business and

customer satisfaction through active follow-up and regular sales visits

*Develop and execute effective sales strategies and plans to meet and exceed sales targets

*Stay updated with industry knowledge, competitors and market developments

*Provide excellent customer service and address client inquiries and concerns promptly

*Cross-selling/Upselling of products

*Ensure prompt payment from clients

Requirements:

*Proven experience in sales, preferably in the frozen meat or food industry with 2-3 years

experience

*Inexperienced candidates are warmly welcome as well as there will be a mentor

assigned for guidance

*Strong understanding of market dynamics and customer behavior in the frozen meat sector

*Strong negotiation and communeration skills

*Excellent communication, negotiation, and interpersonal skills

*Ability to work independently and as part of a team

*Results-oriented with a track record of meeting or exceeding sales targets

Qualifications:

*Candidated with all pior work experiences are welcomed

*Proven experience in B2B sales, preferably in the food supply industry with 2-3 years experience

*Proficient in multiple languages / dialects is a plus

*Knowledge of food industry trends

*Preferawith valid driver's licence and willingness to travel to meet clients

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 3 yrs sales experience

* Required to work any shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1. Attend to clients' requests / enqueries.
2. Conduct site assessment / survey.
3. Prepare work quotations.
4. Prepare risk assessments, pre-condition reports, job completion reports and other necessary documents as required.
5. Manage work schedules.
6. Conduct briefings, when required.
7. Conduct site visits.
8. Supervise works.
9. Manage billings, operating cost and invoices.

• Need to own personal transportation

Mon to Fri 9am - 6pm

Job Requirements

• Assist the CEO and Director of the company in responding to emails from the customer

• Assist in sales by generating and following up on business leads

• Identify potential customers, reach out to them with business proposal etc

• Follow-up via emails and phone calls and assist with enquiries

• Support client acquisition and retention by understanding customer requirements

• Work closely with the Sales Support team in a fast-paced environment to execute sales activities

• Performing administrative tasks such as filing, data entry and answering phone calls

Requirements :

• Technical knowledge of telecommunication equipment or IT will be an added advantage

• Must be driven, resourceful and collaborative

• Min Diploma holders. Degree in electrical or electronics will be an added advantage

• Possess right attitude to learn and support

• No specific technical knowledge or skill is expected in this role

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevant experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Salary package: $2,200 - $3,500 (including commision)

Job Description:

• Deliver sales quota set by the management.
• Understand customer needs and coordinate efforts to provide excellent service to the customers, as well as maintain a good relationship with them.
• Attend to customers’ queries and complaints, and provide the best solutions to help them solve the problems.
• Design and arrange the retail outlet layout and product management.
• Responsible for the planning and execution of in-house roadshows/promotional activities for the Company’s products.

Job Requirement:

• Has a keen interest in sales.
• Able to communicate fluently in English & Mandarin to liaise with Mandarin-speaking clients.
• Have basic computer literacy skills.
• Required skill(s): Selling, Customer Service, Stock Management

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

To assist in the daily administrative works and operations of the Sales Department
To assist in the preparation of quotation, contracts, work order etc
To handle internal inquiries and liaise with vendors while ensuring the accuracy of all data and information
To source and requisite necessary equipment and inventories needed for each project
To handle purchase orders and ensure products are ordered, delivered, and distributed promptly
Liaising between the sales team and other departments to ensure smooth operations.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals