• 5 days, Tuas, Transport provided
• Hybrid mode arrangement
• Lots of learning opportunties
• $4000 - $4500 basic, AWS
• Allowances, performance bonus

Administrative Support:

• Manage customer orders and data in ERP systems.
• Ensure timely reporting to stakeholders and maintain accurate records.

Sales and Customer Support:

• Provide solutions and technical advice to customers.
• Evaluate customer requirements and ensure compliance with company terms and conditions.
• Coordinate cost estimations and timelines for deliveries.

Order Management:

• Oversee order handling, ensuring timely delivery and accurate reporting.
• Coordinate with supply chain teams for logistics and transportation.

Teamwork and Innovation:

• Identify process improvements and support the development of innovative solutions.
• Foster collaboration among departments.

Quality Control:

• Inspect products to meet quality standards and customer expectations.

Requirements:

• Possess minimum a Diploma in Engineering or Supply Chain Management
• Minimum 2-3 years of relevant experience in Engineering, Marine/Oil & gas environment
• Strong knowledge of parts sourcing, order processing, and client engagement.
• Ability to manage delivery and invoicing efficiently.
• Responsible and with positive attitude

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, Tuas, Transport provided
• Hybrid mode arrangement
• Lots of learning opportunties
• $4000 - $4500 basic, AWS
• Allowances, performance bonus

Administrative Support:

• Manage customer orders and data in ERP systems.
• Ensure timely reporting to stakeholders and maintain accurate records.

Sales and Customer Support:

• Provide solutions and technical advice to customers.
• Evaluate customer requirements and ensure compliance with company terms and conditions.
• Coordinate cost estimations and timelines for deliveries.

Order Management:

• Oversee order handling, ensuring timely delivery and accurate reporting.
• Coordinate with supply chain teams for logistics and transportation.

Teamwork and Innovation:

• Identify process improvements and support the development of innovative solutions.
• Foster collaboration among departments.

Quality Control:

• Inspect products to meet quality standards and customer expectations.

Requirements:

• Possess minimum a Diploma in Engineering or Supply Chain Management
• Minimum 2-3 years of relevant experience in Engineering, Marine/Oil & gas environment
• Strong knowledge of parts sourcing, order processing, and client engagement.
• Ability to manage delivery and invoicing efficiently.
• Responsible and with positive attitude

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

This position is responsible for working with existing and prospective customers to effectively provide solutions by offering pre and post-sale customer support; product training, demonstrations, application testing and method development, particularly in the inorganic portfolio.

Ø Support Sales team to achieve / exceed annual targets and growth.

Ø On-site application supports to customers.

Ø Understand market trends, requirements and competitive situation.

Ø Work closely with sales team to demonstrate product capabilities and applicability to the customer’s application needs throughout sales cycle- from pre-sales to getting orders as well as after-sales supports.

Ø Pre-Sales: Understand customers’ needs and requirement, engage in technical discussion, provide solution-oriented demos, products, and demo results presentations, propose total solution, lead the compilation of applications and marketing materials for customers/users/ sales representatives.

Ø After-Sales: Conduct practical training on hardware and software, product technology presentation relevant to instrumentation prior to hands on, troubleshooting, attend to users queries and support on method development.

Ø Support sales marketing events e.g. user meetings, workshops, seminars to update products technology, chemistry

Ø Support on annual sales activity based on company's strategic objectives to meet sales target by supporting Sales Leaders in developing new prospects and penetrate competitive accounts.

Ø Maintain installed base customer satisfaction

Ø Be the contact point of communication supporting and resolving customer enquiries and collaborate with service engineers.

Ø Provide leads to sales by engagement with customers.

Ø Involve in troubleshooting relating to instruments, application, and software.

Ø Develop and update knowledge of competitor’s products and discuss with sales team to promote and sell products and services.

Ø Provide training to overseas customers (scheduled)

Ø Keep track of demo lab chemical inventory, etc

Academic Qualifications:

Ø Candidate must possess at least a Degree / Master’s or PhD’s in Chemistry

Work Experience & Requirement:

Ø At least 3-5 year(s) of working experience using inorganic spectroscopy with knowledge on AA, ICP and or ICP-MSMS

Ø Preferable: knowledge of ICP / MS operation, theory, and various industrial applications requirement. Hands-on experience with spectroscopy products is a plus.

Ø Good analytical skill in data analysis

Ø Good problem-solving skill in chemistry

Ø Good interpersonal and presentation skills (both verbal and written)

Ø Able to work in a team environment - with sales and service.

Ø Customer service oriented and willing to travel if needed (<25%).

Computer literate, knowledge in MS Office - Excel, Word, PowerPoint

JOB SUMMARY

You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.

RESPONSIBILITIES & EXPECTATIONS

• Manage assigned existing customer accounts and solicit new accounts in restaurants, caterers, fast food chains, and other F&B outlets.
• Visit customers, respond to and attend to customers' queries and concerns.
• Take orders from customers, if necessary.
• Attend and participate in all meetings, trade exhibitions, and any other events as stipulated by the company.
• Work on public holidays if necessary. However, you will be given time off when you are required to work on public holidays.
• Perform other duties/work as directed by the HOD from time to time.

REQUIREMENTS

• Diploma holder in Hotel and F&B Management or equivalent.
• At least 2-3 years of sales experience in F&B / Catering / Hospitality experience.
• Passionate about F&B, customer service and sales activities.
• Outgoing personality, highly motivated and independent individual.
• Class 3 driving license will be an advantage.

· To promote machines and services to market

· To service existing customer & source for new customer

· Efficient in time management and good customer service

· Possess good communication skills

· Candidate without experience are welcome to apply

· Class 3 Singapore driving license

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

• Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.
• Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.
• Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.
• System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.
• User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.
• Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.
• Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.
• Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.
• Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

• Diploma/Degree in IT/IS related discipline
• Prefer 3 years of experience in IT/IS industry
• Proven experience in IT support or EUCD services, preferably in a corporate environment.
• Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.
• Strong knowledge of network protocols, Active Directory, and remote desktop support tools.
• Excellent problem-solving abilities and attention to detail.
• Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills
• Some project management experience will have added advantage

Motor Vehicle Sales Executive

Responsibilities

• Provide professional service to all customers throughout the buying process.
• Provide detailed information about new and used vehicles, including specifications, features, and conditions.
• Conduct inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate vehicle listings which include high-quality photographs, and comprehensive descriptions, and showcase the features of vehicles to potential partners.
• Negotiate pricing and terms with prospective partners to achieve sales targets to maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation are accurate.

Requirements

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Ability to work on weekends and public holidays.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

( Accounting, tax, payroll, and corporate secretarial services)

Job Description:

Key Responsibilities:

• Sales Strategy Development: Develop and implement effective sales strategies to promote our accounting, tax, payroll, and corporate services. Identify and target potential clients in Singapore and the broader region.
• Client Acquisition: Proactively identify and pursue new business opportunities through cold calling, networking, and outreach. Conduct market research to understand client needs and tailor services to meet those needs.
• Sales Forecasting: Prepare accurate sales forecasts and reports. Track and report on sales performance metrics, adjusting strategies as necessary to achieve targets.
• Revenue Growth: Contribute significantly to our goal of doubling revenue in three years by driving new business and expanding existing client relationships.
• Relationship Management: Build and maintain strong relationships with clients, understanding their business needs and ensuring satisfaction with our services. Act as the primary point of contact for client inquiries and concerns.
• Sales Presentations and Proposals: Prepare and deliver compelling sales presentations and proposals to prospective clients. Clearly communicate the value and benefits of our services.
• Collaboration with Internal Teams: Work closely with the accounting, tax, payroll, and corporate services teams to ensure seamless service delivery and client satisfaction. Provide feedback to internal teams to improve service offerings.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities and stay ahead of industry developments.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field
• Proven experience in sales, preferably in the professional services industry (accounting, tax, payroll, corporate services)
• Strong understanding of the corporate services market in Singapore and the broader region

If you are keen to apply for this role, please click auto-apply

HRLinked Asia Search & Consultancy Pte Ltd (Registration No: 201910702W)

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday to Friday, 9am to 6pm)
• Company Transport provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a After Sales Executive located in Tuas. Our clients serve the Asia region. Supplying such as Marine Engines, Industrial Power Equipment, Energy System, Engineering Services and Spare Parts in Singapore. The role focuses on managing export shipments, including preparing commercial documents such as invoices and shipping paperwork, coordinating with the warehouse team, and arranging shipments with external vendors like freight forwarders. It also involves handling Letters of Credit, processing purchase orders, and issuing shipping instructions across various regions. Key responsibilities include negotiating delivery costs, monitoring inbound shipments, tracking logistics expenses, and addressing claims related to shortages or defective parts. Additionally, the role requires preparing reports and handling other assigned tasks as needed.

Qualifications:

• Nitec & above
• 3 years of relevant experience

· Take primary responsibility for the customer and act as internal customer owner within assigned accounts.

· Manage and grow relationships to drive expansion and renewals across all solutions and services.

· Responsible for customer solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership.

· Lead the business conversations at C-level.

· Become the reliable point of contact to further strengthen relationships.

· Collaboratively work with extended sales teams, especially Solution, Product and Operations Teams to successfully position the solution and/or service and see the opportunity through to closure.

· Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.

· Work closely with other in territory counterparts to achieve the shared goal of growth; yet are held accountable for own targets.

· Define target plans, opportunity plans and account plans to support the sales process and data-driven insights.

· Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

· Management of periodical vendors’ joint sales opportunities and sales referrals to bridge with Head of Sales for effective sales follow-up with prospective customers in identified industries/regions among Telin Singapore Sales team.

· Maintain a pipeline of leads and achieve sales targets defined by the management in accordance to company’s overall business direction.

· Create comprehensive customer business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.

· Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.

· Lead business negotiations for contracts ensuring deals are risk-free and profitable.

· Align with key stakeholders for Agreements for joint Go-to-market process including, legal, marketing and finance function for formalized resales, brokerage, and sales incentives structures.

· Customer retention and expansion.

· Minimize churn and maximize retention in assigned accounts.

· Actively search for expansion opportunities.

• Bachelor’s degree in any disciplines, preferably in computer science, IT, Telecommunication, Electronics and Electrical Engineering.
• 5-10 yrs of relevant enterprise sales experience.
• Need to demonstrate an impressive track record of enterprise sales.
• Proof of structuring large, multi-year profitable contracts.
• Demonstrate the ability to build strong relationships with customers across all levels.
• Strong experience in networking with senior internal and external people in the specialist area of expertise.
• Experience in managing the entire sales process, contracting process, and legal implications of a deal
• Strong business acumen and negotiation skills to craft solutions that are beneficial to company and customers.
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
• Customer-centricity coupled with problem-solving skills.
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
• Ability to ask the right questions and tell great stories and have empathy with the customer’s challenges.

Skills & Knowledge

• Good knowledge in enterprise sales.
• Experience in Cloud, Security, Managed Services across domains such as Networking, Collaboration, Data Centres and so on.
• Customer value management and understanding profitability and ratios of customers.

• 5 days, Tuas, Transport provided
• Hybrid mode arrangement
• Lots of learning opportunties
• $4000 - $4500 basic, AWS
• Allowances, performance bonus

Administrative Support:

• Manage customer orders and data in ERP systems.
• Ensure timely reporting to stakeholders and maintain accurate records.

Sales and Customer Support:

• Provide solutions and technical advice to customers.
• Evaluate customer requirements and ensure compliance with company terms and conditions.
• Coordinate cost estimations and timelines for deliveries.

Order Management:

• Oversee order handling, ensuring timely delivery and accurate reporting.
• Coordinate with supply chain teams for logistics and transportation.

Teamwork and Innovation:

• Identify process improvements and support the development of innovative solutions.
• Foster collaboration among departments.

Quality Control:

• Inspect products to meet quality standards and customer expectations.

Requirements:

• Possess minimum a Diploma in Engineering or Supply Chain Management
• Minimum 2-3 years of relevant experience in Engineering, Marine/Oil & gas environment
• Strong knowledge of parts sourcing, order processing, and client engagement.
• Ability to manage delivery and invoicing efficiently.
• Responsible and with positive attitude

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

JOB RESPONSIBILITIES:

· To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochure.

· Respond to complaints from customers and give after-sales support when requested.

· Provide administrative support to sales team.

· Handling/follow up with customers on all sales support matters.

· Process sales order and follow up payment with clients.

· Coordination and monitor for clients order.

· Prepare shipping documents for overseas shipments; Delivery Orders (DO) for local deliveries and inform customers of shipment details.

· Handle ad hoc task as assigned.

REQUIREMENTS:

· Candidate must processes at least Primary/Secondary School/"O" Level, Higher secondary/Pre- U/A level/College in Others or equivalent.

· Candidate with or without experience and entry level are welcome to apply.

· Training will be provided.

· Required Skill(s): Microsoft word, Microsoft Outlook, Microsoft Excel.

· Able to work in a Fast-Paced Environment and resilient to stress.

· Willing to learn as training will be provided.

· Able to start work immediately or within short notice.

OTHER BENEFITS:

· Variable Performance Bonus

· Medical Allowance $40.00 (monthly) upon job confirmation

· Incentive

· Good and Stable Environment

· Work life balance

· 1.5 days WFH (upon job confirmation)

WORKING HOURS:

Monday - Friday (08:30am – 05:30pm)

Saturday (08:30am – 01:00pm)

(5.5 days, alternate Saturday Off)

Job Highlights

• Attractive salary package

• Basic Salary + Commission + Vehicle Allowance

• Excellent benefit

• Dynamic working environment

• 1.5 days WFH

Job Description

• Continually meeting or exceeding sales targets by selling company products to new and existing customers.

• Services existing accounts, obtain orders, and establishes new accounts by planning and organising call/visiting on existing or potential sales prospects.

• Establish, develop and maintain positive business and customer relationships.

• Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs.

• Conduct calls and face-to-face meetings with customers daily.

• Developing and implementing an effective sales strategy to drive sales.

Job Requirements:-

- Positive attitude, self-starter

- Have a sense of responsibility

- Adaptable/flexible thinking

- Strong interpersonal skills

- Always team focused

- Processes a class 3 licence with own transport

- Min 2 year experience in industrial / construction / Marine sales

- Experience with hose management is strongly preferred

Working days: Monday – Friday 8:30am – 5:30pm

Saturday 8:30am – 1:00pm (alternate)

MTM XCLUSIVE AUTO is a trusted and leading automotive dealer in Singapore, dedicated to providing top-quality vehicles and exceptional service to our valued customers. With a strong reputation for integrity and customer satisfaction, MTM Automobile has become a preferred destination for car buyers.

•⁠ ⁠Position Title: Sales & Operations Team Lead

•⁠ ⁠Working Location: Toh Guan Road

•⁠ ⁠Salary Package: Basic + High Commission + Overriding

•⁠ ⁠Duration: Permanent Role

Job Scope:

• Oversee daily sales and operational activities of the team, ensuring smooth execution and alignment with organizational goals.
• ⁠Manage and monitor sales leads, ensuring timely follow-up and effective conversion into sales.
• Provide guidance, training, and ongoing support to team members to foster professional growth and performance.
• Monitor individual and team performance, addressing gaps through coaching and corrective actions as needed.
• Act as the primary point of escalation for any team-related challenges, ensuring timely resolution to minimize disruptions.
• Serve as the liaison between the team and other departments or management, ensuring alignment and effective collaboration.
• Facilitate open communication within the team to address concerns, provide clarity, and encourage teamwork.
• ⁠Provide regular updates to management on team performance, sales progress, and any potential risks or challenges.
• Share actionable insights and recommendations to drive improvements in team operations and outcomes.
• Identify and resolve operational, technical, or interpersonal issues affecting the team’s performance.
• Proactively suggest and implement process improvements to enhance efficiency and effectiveness.

We are looking for a candidate with the following qualifications:

• Strong communication and interpersonal skills
• A passion for the automotive industry
• The ability to build trust and rapport with customers
• Excellent negotiation and sales skills
• A strong work ethic and a commitment to exceeding targets

We offer a competitive salary and benefits package, as well as the opportunity to work in a fast-paced and dynamic environment.

Process Governance:

· Establish, document, and maintain robust service delivery processes.

· Ensure compliance with all relevant internal and external policies, procedures, and regulations.

· Conduct regular process reviews and audits to identify and mitigate risks.

· Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

· Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

· Develop and maintain a risk register for DCS services.

· Ensure appropriate controls are in place to manage identified risks.

· Support regular DCS systems risk assessments, compliance audits and reviews.

· Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

· Develop and manage the DCS service budget.

· Monitor and control service costs to ensure they are within budget.

· Prepare financial reports and analyses for management review.

Stakeholder Management:

· Build and maintain strong relationships with stakeholders.

· Communicate effectively with all levels of the organization.

· Proactively identify and address stakeholder concerns.

Active Directory Architecture & Design:

• Lead the design and architecture of new and existing Active Directory environments, ensuring alignment with business requirements, security best practices, and industry standards.
• Develop and document detailed architectural diagrams, design specifications, and implementation plans.
• Analyze existing hybrid identity environments, identify areas for improvement, and recommend solutions to optimize performance, security, and manageability.
• Define and implement standardized Active Directory configurations across region or global.

Migration Planning & Execution:

• Lead the planning and execution of complex Active Directory migrations, including on-premises to hybrid cloud migrations (Microsoft Entra ID).
• Develop and implement migration strategies, including phased approaches, data migration, and user provisioning.
• Oversee the migration process, ensuring minimal disruption to business operations.
• Troubleshoot and resolve Microsoft Windows Server migration-related issues.

Cloud Integration:

• Design and implement hybrid Active Directory environments that integrate on-premises and cloud-based directory services.
• Leverage cloud-based identity and access management solutions to enhance security and improve operational efficiency.
• Explore and evaluate new cloud-based technologies and their potential impact on Active Directory.

Technical Leadership & Collaboration:

• Provide technical guidance and mentorship to junior engineers and other IT teams.
• Collaborate with cross-functional teams (Network, EUC, Security, Application) to ensure successful implementation of Active Directory solutions.
• Stay abreast of the latest industry trends and technologies related to Active Directory, cloud computing, and identity and access management.

The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Qualifications & experience

Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
Experience in Modern Trade is a MUST
Experience in Key Accounts is an advantage
Work in an FMCG environment (i.e. Supermarket industry)
Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
Good Excel & PowerPoint skills (for internal reporting, and external document filling)
Able to handle pressure on deadlines & attention to details

Tasks & responsibilitiesKey Account Responsibilities:Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:Enhance promotion strategies for increased sales
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion

Product Launch:To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

Process Governance:

· Establish, document, and maintain robust service delivery processes.

· Ensure compliance with all relevant internal and external policies, procedures, and regulations.

· Conduct regular process reviews and audits to identify and mitigate risks.

· Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

· Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

· Develop and maintain a risk register for DCS services.

· Ensure appropriate controls are in place to manage identified risks.

· Support regular DCS systems risk assessments, compliance audits and reviews.

· Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

· Develop and manage the DCS service budget.

· Monitor and control service costs to ensure they are within budget.

· Prepare financial reports and analyses for management review.

Stakeholder Management:

· Build and maintain strong relationships with stakeholders.

· Communicate effectively with all levels of the organization.

· Proactively identify and address stakeholder concerns.

Active Directory Architecture & Design:

• Lead the design and architecture of new and existing Active Directory environments, ensuring alignment with business requirements, security best practices, and industry standards.
• Develop and document detailed architectural diagrams, design specifications, and implementation plans.
• Analyze existing hybrid identity environments, identify areas for improvement, and recommend solutions to optimize performance, security, and manageability.
• Define and implement standardized Active Directory configurations across region or global.

Migration Planning & Execution:

• Lead the planning and execution of complex Active Directory migrations, including on-premises to hybrid cloud migrations (Microsoft Entra ID).
• Develop and implement migration strategies, including phased approaches, data migration, and user provisioning.
• Oversee the migration process, ensuring minimal disruption to business operations.
• Troubleshoot and resolve Microsoft Windows Server migration-related issues.

Cloud Integration:

• Design and implement hybrid Active Directory environments that integrate on-premises and cloud-based directory services.
• Leverage cloud-based identity and access management solutions to enhance security and improve operational efficiency.
• Explore and evaluate new cloud-based technologies and their potential impact on Active Directory.

Technical Leadership & Collaboration:

• Provide technical guidance and mentorship to junior engineers and other IT teams.
• Collaborate with cross-functional teams (Network, EUC, Security, Application) to ensure successful implementation of Active Directory solutions.
• Stay abreast of the latest industry trends and technologies related to Active Directory, cloud computing, and identity and access management.

Job Scope:

• Submit plan and execute well-defined sales strategies to achieve targets;
• Develop and maintain good rapport with existing customers;
• Promptly and professionally attend to customers’ enquiries and requests and provide technical advise on both existing and new products or systems;
• Supports sales opportunities through presentations, calling and visiting customers and prospects, needs identification with active follow-ups;
• Ensuring smooth service operation efficiency for customers with sales and operations team
• Investigating and resolving customers’ issues with relevant departments when necessary
• Acquire new customer accounts;
• Assist in preparation of proposals and quotation administration;
• Contribute creative alternative ideas to help maximize sales opportunities;
• Participate in marketing, advertising, promotional and publicity activities in line with corporate and product strategies;
• Gather information on market demand, competition and latest product developments
• Conduct periodic sales forecasts;
• Prepare weekly sales/contact reports.

Requirements:

• Diploma/Degree in Mechanical/Marine Engineering;
• Experience in Sales preferred but fresh graduates are welcome to apply;
• Possess Class 3 driving license (with own transport preferred)
• Excellent communication, interpersonal and presentation skills;
• Possess an outgoing personality;
• Resourceful, proactive self-starter, positive attitude, performance oriented, able to work independently but also a team player;
• Must be able to read and write fluently in English

Sales ExecutiveResponsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).