About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

● Free meals provided

● In-house gym

● Staff discounts

● Walking distance from Tuas Link MRT

Title:

E-Commerce Sales Support

Reports to:

Sales Manager

Introduction:

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Responsibilities:

• Responsible for the overall e-commerce sales on Shopee, Lazada, Amazon and Shopify.
• Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.
• Ensure timely execution of order process management.
• Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.
• Provide customer service to support the sales growth.
• Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.
• Prepare monthly summary sales reports.
• Plan and execute e-commerce promotion campaigns.
• Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements:

• Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG. Experience in handling e-commerce platforms is a bonus.
• Possess at least a Diploma in any field.
• Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.
• Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

Our client is the principal of the renown Premium Car brand; they are urgently seeking profiles from Luxury Retail, Luxury Hospitality, Premium automobile, Airlines industry etc:

Sales Consultant / Manager

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer a tailored needs assessments with personalized and emotional engagement through product/service presentation
• Deliver embracing customer consultation with the Audi tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all the Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service with a Valid Class 3 Licence
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
• Prior leadership experience preferred
• Goals oriented and flexible to change
• Proficient in MS office and ability to learn other systems for daily operations
• Required to perform shift work including weekdays evening and weekends (including PH)

Atracttive Remuneration package includes basic salary up to $4000 + incentives up to $500K per month

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Role:

• Develop and maintain relationships with existing clients while implementing marketing strategies to attract new customers.
• Stay updated on global oil and energy market trends, conducting research and analysis to identify business opportunities in bunker supply.
• Possess a thorough understanding of the international bunker business including ports, suppliers, owners, charterers, and relevant regulations.
• Utilize knowledge of oil market dynamics and marine fuel pricing strategies, along with an understanding of the maritime shipping industry.
• Create effective marketing materials to promote services and value propositions to both existing and potential customers.
• Manage the entire sales process including quoting, negotiating, confirming, delivery, and post-delivery support.
• Monitor customer credit lines, payment performance, and assist with collections if necessary.
• Handle disputes or claims resolution as needed.
• Assist in the training and development of junior staff and trainees.
• Adhere closely to company group policies and procedures.

Requirements:

• Bachelor’s degree in business, marketing, or a related field, or equivalent professional qualification.
• Minimum of 2 years of experience in a similar sales/marketing role.
• Preference for candidates with a background in the oil and gas industry.
• Strong written and oral communication skills, with the ability to clearly express ideas.
• Excellent analytical skills to analyze market trends and customer needs.
• Exceptional interpersonal skills to build and maintain relationships.
• Organized with excellent follow-up skills.
• Proficiency in MS Office suite.
• Fluent in both written and spoken communication.

We are looking for a dynamic and passionate Catering Sales Associate to be part of the vibrant Orange Clove’s team! You will be responsible for establishment and expansion of clientele in the various market segments, maintaining quality service standards when representing the company.

If you are looking for a fulfilling career in the fast-growing catering industry, send us your application now!

Job Highlights

• Attractive commission scheme
• Well-structured career progression opportunity
• Fun working culture, supportive team members to work with
• Training will be provided to use our integrated system to process and manage orders
• 5 days work week with 1 working Saturday or Sunday per month

Responsibilities

• Establish new sales opportunities using various sales prospecting channels.
• Assists clients in professional event planning, packaging, and menu selection.
• Prepare sales quotations, proposals, and catering schedule prior to deadline.
• Maintain all proper documentation in catering and conference files.
• Attend and handle all customer enquiries and feedbacks.

Requirements

• Diploma holder in Hotel and F&B Management or equivalent.
• At least 1 year of sales experience in F&B / Catering / Hospitality experience.
• Fresh diploma graduates are welcome to apply if you love good food.
• Passionate about F&B, customer service and sales activities.
• Outgoing personality, highly motivated and independent individual.
• Class 3 driving license will be an advantage.
• Working location at Boon Lay

Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

We are looking for a dynamic and passionate Catering Sales Executive to be part of the vibrant Orange Clove’s team! You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.

If you are looking for a fulfilling career in the fast-growing catering industry, send us your application now!

Job Highlights

• Attractive commission scheme
• Well-structured career progression opportunity
• Fun working culture, supportive team members to work with
• Training will be provided to use our integrated system to process and manage orders
• 5 days work week with 1 working Saturday or Sunday per month

Responsibilities

• Establish new sales opportunities using various sales prospecting channels.
• Assists clients in professional event planning, packaging, and menu selection.
• Prepare sales quotations, proposals, and catering schedule prior to deadline.
• Maintain all proper documentation in catering and conference files.
• Attend and handle all customer enquiries and feedbacks.

Requirements

• Diploma holder in Hotel and F&B Management or equivalent.
• At least 2-3 years of sales experience in F&B / Catering / Hospitality experience.
• Passionate about F&B, customer service and sales activities.
• Outgoing personality, highly motivated and independent individual.
• Class 3 driving license will be an advantage.
• Working location at Boon Lay

Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Job Title: Channel Executive

Report to: Channel Manager

Location: Singapore & Overseas

Role Responsibilities

· Support Channel Manager to manage/create and grow our brand channel.

· To provide administrative support to live-streamers during their live shows with customer support and payments administration.

· Establish clear brand channel strategy and positioning and marketing of the channel using FB and IG or other social media.

· Travelling for overseas streams.

· Planning calendar of sales events (Special stream or events).

· Support end to end operations and logistics and fulfilment for the brand channel.

· Posting and planning of social media contents.

· Review and analyse live stream data.

· Doing up daily/ weekly/monthly reports and KPI for the channel.

· Reconcile and prepare of delivery reports after livestream shows.

· Support sourcing new Merchants and live streamers.

· Merchants & Streamers Management.

· Customer Service.

· Other tasks as assigned by the hiring manager.

Opportunities/Progression

Great learning opportunity: As start-up company, we offer ample opportunity for you to learn things that you probably wouldn't be exposed to in other corporate organisation. Additionally, you will have direct access to the people behind the start-up and will be able to learn from them every step of the way. You will learn more about business strategy, marketing and sales, operations from the top management team.

Overseas Opportunities: There are tons of overseas opportunities and the potential to change the landscape of Livestreaming locally or overseas.

Competitive Career Path: Working in our company often experience more job satisfaction because you are typically more involved in the growth and evolution of the company. You would be promoted to Channel Manager; other functional directors’ opportunity is also available. The CEO has developed great excellent leaders in the company.

Qualification & Experience

· Minimum Diploma/degree holders, major in business management, marketing, communications etc. would be preferable but not a must.

· Retail experience is preferred.

· Intermediate Excel understanding and skill preferred.

· Holding a driving licence and able to drive in overseas.

· Able to cope with fast work pace and meticulous to details.

· Candidates are required to be bilingual; livestream shows are done in both Chinese and English.

· Must be prepared to travel overseas (60%) for livestream shows when required.

· Willingness to work occasional overtime to accommodate various time zones.

About us

LiveCommerce Entertainment – a B2B Marketplace connecting Brands and Live Streamers to Start Live Selling on FB and IG Live. Live selling on FB/IG became a new way for people to stay engaged and entertained as they tuned in to Live Selling shows and connected and bonded with other viewers and hosts of the live shows.

Our mission is to Excite & Entertain by providing our customers Live shopping entertainment! We aim to build a B2B marketplace platform for brands and Live streamers that will dominate social commerce in Asia. Our company values continuous learning, inquisitiveness, being versatile and adaption as well as creating an exciting work environment.

• 5 days 8:45am - 6pm
• Basic S$ 2,000 - 3,000 (depend on experience) + phone sim card ($120) + car provided (No transport allowance) + commission
• Marymount

Requirements:

• With Class 3 license prefered
• Training provided

Responsibilities:

• Attending to sales enquires, generate and present quotations
• Develop and introduce sales strategies and marketing plans.
• Provide excellent customer service and ensure customer satisfaction for developing long term relationships with customer
• Prepare month-end sales reports

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Info can be share ATM: -

• Basic (Up to $4,200) + Quarterly Commission + Transport Allowance ($600 + petrol card $600) + Mobile Phone Reimbursement $120 + AWS + VB (April/June)
• Sungei Kadut area
• 5 Days (Mon-Fri 8:30am to 5:30pm)

Your Responsibilities: -

• Building and maintaining a network list with key stakeholders such as developers, consultants, architects, contractors, and other industry partners, fostering strong professional relationships for collaboration and business development opportunities.
• Representing the company as a specialist in the construction industry, building credibility and trust with clients and industry professionals.
• Responsible for meeting and exceeding sales targets set by management, demonstrating a proactive and results-driven approach.
• Acting as a "hunter" to identify opportunities within the construction market and potential clients for business growth and expansion.
• Maintaining and managing excellent customer relationships, ensuring a deep understanding of customer needs and delivering value-added solutions.
• Conducting thorough evaluations and submitting analyses on the potential of new customers, assessing their fit and potential contribution to business objectives.

You will need: -

• Min 3 years of sales experience (construction industry)
• Possess own vehicle
• Only Singaporean May Apply

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Sales Consultant – Maid Agency (Singapore)

Location: Singapore
Type: Full-time
Salary: Competitive base + Attractive Commission

Are you a people person with a passion for helping others and a drive to succeed? Join us as a Sales Consultant in a leading maid agency where you’ll play a key role in connecting families with skilled domestic helpers, making a real difference in people’s lives.

About Us

As one of Singapore’s most trusted maid agencies with over 20 years in the industry, we are known for delivering exceptional service and skilled helpers to support families across the island. With our growing client base, we are seeking Sales Consultants to join our expanding team and bring in new clients with confidence, professionalism, and compassion.

Your Role and Responsibilities

As a Sales Consultant, you’ll be the face of our agency to prospective clients and will handle every step of the client relationship, from initial inquiry to successful placement. Key responsibilities include:

• Client Engagement: Actively reach out to potential clients and guide them through our services, listening to their needs and tailoring solutions that meet their family’s requirements.
• Sales and Consultations: Conduct consultations with families to understand their expectations and provide advice on selecting the right helper.
• Building Relationships: Develop and maintain strong relationships with clients by offering personalized support throughout the hiring process, building trust, and ensuring client satisfaction.
• Collaborate with Admin and Placement Teams: Work closely with other departments to ensure smooth onboarding and placement for each helper.
• Meet Sales Targets: Aim to exceed monthly sales targets and KPIs with a proactive approach to growing our client base and generating leads.
• Follow-Up and After-Sales: Follow up with clients to ensure they are satisfied with our service and to identify potential referral opportunities. Perform counselling of helpers when necessary to ensure that they are able to cope with their new work environment.

What We’re Looking For

• Sales Experience: Proven experience in sales or customer-facing roles, ideally in recruitment, HR, or service industries. We will consider a junior position if you do not have the relavant experience but have a strong and keen interest in the role.
• Excellent Communication Skills: You can build rapport quickly, listen actively, and communicate clearly.
• Results-Oriented: Motivated by targets, you thrive in a goal-driven environment and are eager to exceed expectations.
• Empathetic and Service-Oriented: Understanding clients’ needs and matching them with the right helper is key; empathy and attentiveness are essential.
• Team Player: Collaborative, flexible, and ready to work closely with colleagues to ensure the best client experience.

What We Offer

• Competitive Base Salary and Commission: Enjoy an attractive salary structure with high earning potential.
• Growth Opportunities: As a growing agency, we encourage advancement from within and provide ongoing sales and client management training.
• Supportive Team Environment: Work in a positive, collaborative setting with colleagues who support and motivate each other.
• Meaningful Work: Help families find the support they need and assist domestic helpers in securing good placements—your work will have a direct impact on people’s lives.

If you’re a driven individual with a passion for sales and service, and you’re ready to join a team where your efforts are recognized and rewarded, we want to hear from you!

How to Apply
Quick Apply here or send your resume and a brief cover letter highlighting your sales achievements and what you would bring to our team to [email protected].

Benefits:

• Basic up to $3000 (Salary will commensurate with experience & qualifications)
• 5 Days
• West / East

Job Scope:

• Handle office documentations
• Handle of PO/DO/Invoices etc.
• Correspondence handling and email management
• File organization and data maintenance
• Phone call management and message handling
• Coordination of meetings and events
• General office tasks and support for the team or executive

Job Requirement:

• Admin / Customer service / sales support / SAP experience will have added advantage.
• Excellent Communication Skills

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Job Title: Sales Executive (Hunter Role)

Job Description:

Proactively identify, pursue, and secure new business opportunities in the chemical industry to expand the company's market share.

Build and maintain strong relationships with potential clients in the chemical sector.

Consistently achieve or exceed sales targets and KPIs as set by the company.

Drive lead generation through cold calling, networking, and industry-specific research to identify high-value prospects.

Deliver compelling presentations, proposals, and product/service demonstrations tailored to clients in the chemical industry.

Collaborate with internal teams to ensure smooth delivery of services to newly acquired clients.

Maintain a robust pipeline of prospects and regularly update the management team on sales progress and market opportunities.

Stay informed about market trends, competitor activities, and developments within the chemical industry.

Take responsibility for special projects aimed at driving growth in the chemical sector.

Requirements:

A Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in Engineering (Chemical), Business Administration/Management, Maritime Studies, Marketing, Commerce, or a related field.

At least 1 year of working experience in sales or business development, preferably in the chemical industry or a related field.

Strong ability to independently generate leads and build a pipeline in a new market.

Excellent communication, persuasion, and negotiation skills tailored to the chemical industry.

Target-driven and passionate about new business acquisition in the chemical sector.

Applicants without prior sales experience in the chemical industry are encouraged to apply; training will be provided.

Full-time position available.

· Identify new international markets and business opportunities

· Foster strong relationships with current overseas distributors

· Plan annual sales and profit budgets for overseas distributors

· Prepare and manage an updated price list (quotations) for overseas distributors

· Oversee and assess the sales performance of overseas distributors

· Offer support for promotional and marketing efforts, including A&P planning

· Collaborate closely with overseas distributors to identify issues and implement recovery actions

· Develop marketing plans for new products in the overseas market in partnership with distributors

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• AWS + Variable Bonus (Averagely 2 months)
• Follow Japan's calendar
• Hybrid work From Home arrangement

Customer Account & Credit Specialist (Japanese speaking)

A MNC Logistics company is now looking for Customer Account & Credit Specialist (Japanese speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• AR follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other AR related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Account & Credit Specialist (Japanese speaking) - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Job Description

• Industry/ Organization Type: Manufacturing (Shipbuilding)
• Position Title: Sales and Marketing Executive
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 8.30 AM – 5.30 PM)
• Salary Package: Basic salary up to $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and implement marketing strategies to promote LTPAs, products, or services.
• Conduct market research to identify trends, customer needs, and competitors.
• Plan and execute marketing and product campaigns across various channels.
• Create and manage marketing materials such as brochures, advertisements, and promotional items.
• Coordinate with the technical service team to align marketing efforts with sales objectives.
• Analyse marketing data and metrics to evaluate campaign effectiveness and adjust strategies as needed.
• Maintain relationships with clients, vendors, and partners to ensure smooth marketing activities.
• Monitor industry trends and competitor activities to identify growth opportunities.
• Collaborate with MES, including product development and customer service, to ensure cohesive brand messaging.
• Stay updated on emerging marketing tools and techniques and recommend innovative approaches to reach target audiences.
• Maintain high-quality sales and service support.
• Perform any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum Diploma or equivalent.
• Minimum 2 years of relevant working experience.
• Good communication & interpersonal skills.
• Good customer service skills.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67154 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

As the Sales Lead, you will be responsible for driving revenue growth and building a strong sales team. You’ll manage client acquisition, deepen existing client relationships, and work closely with cross-functional teams to ensure smooth operational processes. This role is ideal for someone passionate about financial services, customer service, and team leadership.

Key Responsibilities:

• Develop and implement sales strategies to meet company growth objectives.
• Lead, mentor, and motivate the sales team to achieve targets and foster a collaborative work environment.
• Analyze market trends and identify opportunities for business expansion.
• Build and maintain strong relationships with clients, ensuring exceptional service and a client-focused approach.
• Address client inquiries and resolve issues promptly and professionally.
• Work closely with the credit and compliance teams to ensure lending practices meet regulatory standards.
• Set realistic sales targets and implement a tracking system to monitor progress.
• Conduct regular team meetings, provide feedback, and support continuous professional development.
• Ensure all lending practices comply with Singapore’s regulatory guidelines.
• Prepare monthly and quarterly sales performance reports and present insights to senior management.
• Maintain accurate and up-to-date records of client interactions and transactions.

Key Requirements:

• More than 5 years of relevant experience with a proven track record in a financial or lending environment.
• Prior experience in team management or sales leadership is preferred.
• Knowledge of Singapore’s lending regulations and compliance standards.
• Excellent communication and interpersonal skills to lead teams and interact with clients.
• Detail-oriented with good organizational and time-management skills.
• Ability to inspire and drive a team to achieve sales goals and targets.
• Resilient, proactive, and adaptable in a fast-paced environment.

What We Offer:

• Competitive Compensation: Attractive base salary plus performance-based incentives.
• Guaranteed Monthly Commission payout
• Career Growth Opportunities: We invest in your growth with continuous training and potential for advancement within the company.
• Supportive Work Culture: Join a collaborative and friendly team that values integrity, transparency, and work-life balance.
• Referral bonus if you refer the right candidate to apply for this position and if the candidate is successfully hired.

Job description and responsibilities:

• Frontline
• Attend and answer enquiries from all channels (B2B partners, B2C: social media, WhatsApp, website etc.) for all products (cruise, yacht, land etc.)
• Responsible for achieving monthly targets
• Ensure that enquiries are aligned with the Client’s travel policy and be proactive in optimizing the Client’s spending
• Ensure high conversion rate per enquiry with acute follow-up per enquiry
• Ensure service excellence with prompt response time
• Account management
• Develop and maintain close relationship with our partners
• Ensure service excellence with prompt response time
• Tour planning and management
• Craft the best proposal for all tour requests
• Source the best tour partner for each item
• Live co-ordination of all tour arrangements with respective tour/product/transport provider
• Bookings , account and payment co-ordination with our HQ
• Stay updated on destinations and travel industry news
• Notwithstanding stated job description above; to undertake any other responsibilities and duties as given by supervisor

Working hours & arrangements:

• Need to provide services when occasion calls; including weekday nights, weekends and PH.
• 5 days week, 9am to 6pm (Rotating shift for weekends)

Get to Know the Team

Grab is looking for an experienced SalesForce Transformational Strategy and Implementation Analyst to join us as a SalesForce and Sales Tools expert. You will support our rapidly evolving and growing business by translating cross-vertical and cross-functional business requirements into functional SalesForce tools. Our objective is to help our business stakeholders succeed by defining the SalesForce strategy tailored to their needs and guiding them through every stage of the implementation process.

Get to Know the Role

Reporting to the Head of Sales Operations, you will be an important member of the regional team based in Singapore. You will drive SalesForce roadmap planning, operations, and execution processes with cross-functional and cross-vertical teams. You will help define governance and SOPs within the Grab Merchants organisation and lead the execution of key deliverables for SalesForce-related projects.

The Critical Tasks You will Perform

• You will drive SalesForce roadmap planning, operations, and execution processes with various teams.
• You will define and enforce governance and SOPs around SalesForce, including drafting policy documentation and guidelines.
• You will act as the central point of contact for merchants on all SalesForce-related projects and lead the execution of important deliverables according to committed timelines.
• You will support Grab sales teams and leadership on SalesForce-related issues.
• You will conduct workshops with partners and client-facing sales teams to ensure successful implementation.
• You will strategize and define solutions to meet both short-term and long-term business needs and objectives.
• You will use internal and industry tools to manage projects and communication.

What Essential Skills You Will Need

• Sales Operations Experience: 5 to 8 years of experience in Sales Operations.
• SalesForce Expertise: Previous experience with SalesForce, ticketing systems, and CRM systems.
• Certification Knowledge: Understanding of relevant SalesForce Certifications, such as Certified SalesForce Marketing Cloud Email Specialist, Certified SalesForce Marketing Cloud Consultant, and Certified SalesForce Administrator.
• Project Management: Strategic planning and project management skills to lead multiple high-profile projects simultaneously.
• Communication Skills: Exceptional written, presentation, and verbal communication skills, adaptable across organizational levels, countries, and cultures. Experience working in Southeast Asia is a plus.
• Collaboration: Ability to work collaboratively with senior, cross-functional, and cross-vertical stakeholders throughout the company, leveraging strong relationship and consensus-building skills.