Benefits:

• Basic up to $3000 (Salary will commensurate with experience & qualifications)
• 5 Days
• West / East

Job Scope:

• Handle office documentations
• Handle of PO/DO/Invoices etc.
• Correspondence handling and email management
• File organization and data maintenance
• Phone call management and message handling
• Coordination of meetings and events
• General office tasks and support for the team or executive

Job Requirement:

• Admin / Customer service / sales support / SAP experience will have added advantage.
• Excellent Communication Skills

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Position Summary:

To directly own and manage the commercial sales activities and results for the fluorescent dye and the fluorescence imaging system in territory of SE Asia.

The Sales Manager for Southeast Asia will be responsible for driving revenue growth, managing distributor and direct sales channels, and developing strategic partnerships within the region.

This role includes overseeing sales activities, expanding market share, and ensuring customer satisfaction in line with the company’s objectives. The candidate will have a deep understanding of local markets into which fluorescence technologies can be sold across SE Asia and be skilled in cross-cultural communication.

Territories will include but not limited to Singapore, Indonesia, Vietnam, Philippines and Malaysia.

The position will require extensive travel and is a field-based role. Key activities will revolve around supporting the Company and seek business for both the diagnostic agent and camera across the specified region.

As a Sales function the role is responsible for delivering the sales plan in terms of financial performance and qualitative objectives. (e.g. market share gains, account growth, customer support improvements).

These activities will be focused specifically on the Asia market covering both the private and public healthcare sector.

Key Responsibilities:

Commercial

• Develop and implement a comprehensive sales plan for SE Asia, aligned with overall company objectives.
• Achievement of the Sales Plan in terms of financial performance and qualitative objectives (market share gains, account growth etc.).
• Identify opportunities for business expansion and market penetration across key industries.
• Clinical and technical sales support for surgeons and associated staff in the Asia market.
• Build and nurture relationships with key stakeholders, including distributors, partners, and clients.
• Direct responsibility for:

1. Develop market overview and strategy for the direct sales channel in Asia.
2. Prospect, define and develop new accounts and business in addition to growing and maintaining the existing customer portfolio to support a balanced sales funnel for growth.
3. Manage the overall sales process and coordinate, own and ensure completion of the necessary pre and post sales tasks. i.e. prospecting, demonstrations, evaluations, quotations, fittings, follow up, cash collection.

• Maintain strong after-sales contact and develop long-term customer relationships.
• Supporting customers’ needs and requirements.

Technical / Clinical

• Develop and maintain a high level of product & clinical knowledge of competitive products.
• Ensure knowledge base is maintained with up-to-date awareness of the latest clinical papers/publications.
• Development of training material for hospital surgical use.
• Training of hospital staff and others who sell fluorescence into the market (near infrared camera providers). Provision of second line technical customer support to include troubleshooting remotely & on site.

General

• Ensure full compliance with all operating, forecasting and reporting processes & rigor. Update and follow-up the CRM system, orders and sales forecasts and provide market share and win-loss information in line with time schedule.
• Establish strong relationships & work closely with global teams to ensure customer intimacy and sales opportunities are maximized.
• Attend applicable trade shows, study days and conferences as applicable.
• Host courses, study days and events, ensuring good attendance and event follow up.
• Any other duty reasonably required for the effectiveness of sales activities
• Ensure all sales activities comply with local regulations and company policies.

Experience and Capabilities:

• Bachelor's degree or equivalent/graduate degree preferred in a science (Biology, Chemistry, Pharmacy or related science) and/or technical discipline.
• Minimum of 3 - 5 years clinical sales experience within the Asia healthcare sector (preferred surgical operating field).
• Direct knowledge of healthcare systems and Hospital structures.
• Experience in training and direct contact with surgeons.
• Knowledge of complex selling processes such as tenders or contractual agreements.
• Commercially driven with strong negotiating skills.
• Strong communication and networking skills.
• Strong commercial and numeric skills with an ability to analyze sales data to identify gaps and opportunities and subsequently devise a territory sales plan in line with company & brand strategies.
• An ability to work as part of a wider commercial team, and to manage time effectively in a fast paced environment.
• The ability to understand and present clinical data.
• Excellent administration, planning and organization skills.
• Proficient in MS Word, Excel and PowerPoint.
• Excellent verbal, written and presentation skills. Knowledge of local market dynamics and business practices in SE Asia.
• Travel: Willingness to travel extensively across the region.

Core Competencies / Attributes:

• Highly influential & effective selling skills.
• Confident, motivated self-starter with the ability to reach and exceed sales targets.
• Demonstrate initiative, passion & persistence to get results.
• Flexible approach and positive mindset.
• Highly organized individual who constantly seeks out fresh business opportunities.
• Hands-on mentality and motivation to work independently.
• A team player who helps team members achieve their goals.

• 5 Working Days
• 9am - 6pm
• $5000 - $8000 + Commissions
• Mattar

Job Objective:

Achieve sales performance targets and maintain good client relations

Job Description:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and in-house AV Designer Team to propose solutions to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report
• Solution to focus: All types of Audio, Visual and video conferencing solutions
• Primary market to focus: Enterprise: FSI, Technology, Manufacturer, Oil & Gas, etc

Requirements:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred
• Must have minimum 2 years of sales experience in a B2B environment with good sales track record.
• Must have experience in a project-based, development of customised solutions sales environment.
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have relevant contact in vertical market in charge.
• Must have the keen interest in sales management and have the leadership trait.
• Experience in managing key accounts in Enterprise market, especially in Technology, Manufacturing & FSI
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

The Logistics Account Manager is responsible for driving business growth through sound account management and conversion. He/she is accountable of establishing, driving and implementing a sound sales strategy for UPS Healthcare Logistics and Distribution which includes Managed Transportation across his territory.

He/she acts as the territory Healthcare Logistics and Distribution Logistics Account Manager (LAM) using account planning and sales skills to meet the territory HLD revenue growth targets. The Logistics Account Manager drives business growth through solution development, customer facing communications, contract development, and negotiation.

Job Responsibilities

• Generate new revenue by sourcing for targeted customers that require healthcare warehousing and distribution services.
• Develop healthcare services and products in Asia for existing customers and new accounts.
• Lead discussions on customer’s business and/or performance reviews with customers.
• Maintain accurate reports of customer’s sales performance.
• Maintain a listing of target customers in each Asian Country using available resources.
• Develop and collaborates with clients and local account Executives to develop strategic solutions with broad supply chain implications to drive territorial growth.
• Coordinate sales and account development activities between different countries and Regions.
• Maintain an up-to-date listing of future dates of tenders and bids.
• Define and understand customer short-term and long-term needs.
• Offer direction and assistance to the Enterprise Accounts Executives or Country Sales Managers for those countries without Enterprise Accounts resources.
• Maintain an up-to-date database of customer activities using available database tools.
• Build and solidify business relationship with key customer personnel.
• Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
• Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Job Requirements

• Possess at least a Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
• Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
• Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
• Familiar with ISO certification knowledge (especially ISO 13485:2003)
• Proven track record of increasing sales against plan objectives in previous assignments
• Business related travel will be required

Mon to Fri 8.30am to 6pm

Job Description:

This role is pivotal in advocating for Company’s products among showroom owners, ID carpenters throughout Singapore. Candidates must possess a strong grasp of architectural specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Develop and maintain strong relationships with designers, showroom owners, directors, and other stakeholders.

• Identify and pursue new business opportunities through networking, and cold calling to open new accounts.

• Promote and introduce Company’s products to existing and new accounts to achieve monthly, quarterly and annual sales targets.

• Showcase marketing tools such as standees, anti-bacterial decals, binders, and wire racks for display in showroom interiors.

• Conduct effective product presentations to stakeholders and potential clients to showcase our products' advantages and salient features.

• Manage the collection of payments from clients in a timely manner.

• Develop strategic partnerships with industry associations, trade organizations, and key influencers to enhance brand visibility and market reach.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Gather and relay market insights to management for strategic decision-making.

• Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.

Requirements:

• Minimum Diploma in Sales, Marketing, or a related field.

• Proven experience as a Sales Executive or relevant role in the building materials and/or surfacing products.

• Strong track record of achieving sales targets and driving business growth.

• Excellent negotiation and communication skills (both written and verbal).

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong business acumen with a strategic mindset.

• Experience with CRM software and Microsoft Office Suite.

• Willingness to travel extensively

• Good connection with interior design showroom owners within the assigned territory.

Summary:

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $3500.00 to $4200.00
Working hours: 5 days, 9am – 5:30pm
Working Location: Changi Airfreight Centre

Responsibilities:

• Assist Local Customers and overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with Local Customers and overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails and schedule appointments for sales.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Ensure all data are updated in system/spreadsheets and work closely with HQ Marketing Manager for further development and support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Good knowledge of both Freight operations and sales processes
• Min 4 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Account Manager (After Sales Service)

Salary: $2800 - $3300 + $750 Transport Allowance

Working Days: 5 days , 8am – 5.15pm

Working Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:
Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

[Job ID: 737940]

Responsibilities:

• Interact with a variety of customers, including end users, consulting engineers, OEMs, government officials, and others, to promote the sale of the company's products and services.
• Provide valuable market feedback regarding the company’s commercial standing and competitive position.
• Report on sales activities to the company as required.
• Achieve the annual sales targets assigned.
• Conduct presentations to educate customers as needed.
• Attend customer sites for preliminary troubleshooting or as requested.

Requirements:

• At least 5 years of experience in channel sales or business development within the water treatment, environmental, or chemical industry.
• Strong ability to understand and meet client needs, ensuring high customer satisfaction.
• Effective negotiation skills.
• Knowledge and experience with membrane products (RO, UF, MBR, and NF) is preferred.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Sales Executive [Outdoor / B2B Sales]

• Work Location: Toh Guan Road (Near to Jurong East MRT)
• Working hours: Mon - Friday 8.30am to 5.30pm
• Salary Range: $ 2,600 to S$ 3,000

Job Responsibilities

• Sales & Business Development: Identify and pursue new business opportunities to achieve sales targets and grow the company’s client base.
• Client Relationship Management: Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Lead Generation: Conduct market research and actively seek out new sales opportunities through cold calling, networking, and attending industry events.
• Sales Presentations: Present the company’s packaging solutions and products to prospective clients, showcasing the value and benefits of working with Acepac.
• Negotiation & Closing: Handle negotiations with clients, close sales deals, and ensure timely follow-up on leads and opportunities.
• Account Management: Manage a portfolio of key accounts, ensuring regular contact and support for their packaging needs.
• Market Analysis: Stay updated on market trends, competitors, and customer preferences to provide relevant feedback and recommendations.
• Sales Reporting: Prepare and present regular sales reports, forecasts, and strategies to senior management.
• Collaborate with Internal Teams: Work closely with marketing, logistics, and product development teams to ensure seamless delivery of services and customer satisfaction.
• Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and KPIs.

Qualifications & Requirements

• Diploma or Degree in Business, Sales, Marketing, or a related field.
• With 2-3 years of relevant sales experience, preferably in the packaging, manufacturing, or B2B sectors.
• With Familiarity with CRM software and MS Office applications.
• With class 3 & possess own transport is an advantage.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
• Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As a Retail Coffee Specialist, you will be part of the exciting and new omni-channel retail team, representing PPP Coffee on the frontline to advance our mission in connecting people with coffee. You will drive PPP Coffee's retail concept store and will be responsible for being the bridge between the product team and the coffee community by providing recommendations for home brewers from our range of coffee and equipment.

Job Descriptions

• Manage the front-of-house retail operations of the assigned outlet(s) by PPP Coffee in Singapore
• Responsible for maintaining the look-and-feel of the shop through visual merchandising and daily housekeeping
• Ensure a high standard of service is provided in the store at all times
• Conduct and follow up on requests for in-store demos, events and/or workshops
• Handle all customer queries and feedback in a professional and timely manner
• Manage store inventory and arrange for stock replenishment
• Track, monitor and maintain store inventory and ensure accuracy in monthly stock take
• Participate in regular product trainings and/or workshop
• Provide feedback and/or suggest areas for improvement
• Assist with any other duties as required by the supervisor

Minimum Requirements

• Able to speak fluent English and/or communicate confidently with a diverse group of people
• Keen interest in specialty coffee and brewing equipment
• Service oriented and a team player
• 5-day work week including weekends and public holidays

Additional Employee Benefits

• Birthday Leave + Annual Leave (starting from 14 days)
• Sick Leave + Medical consultation reimbursement
• Staff Meal upon completion of Full Shift
• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage

Responsibilities

• Develop and implement product and sales strategies to grow business within targeted industrial segments.
• Strategize, prioritize, and monitor business plans to achieve sales goals and objectives.
• Manage and expand key accounts to foster long-term customer relationships.
• Increase market share by expanding distribution channels and growing the customer base.
• Create marketing and promotional programs to enhance brand recognition and drive sales volume.
• Oversee the sales of automotive equipment within the local marke

Requirements

• Minimum Diploma in any mechanical or engineering equivalent
• Candidate with experience handling channel partners are preferred.
• At least 2 years of industrial sales experience, preferably with expertise in car servicing equipment within the automotive industry.
• As this position is expected to liaise with Chinese speaking customers on a regional level, successful candidate must be able to speak Mandarin as well.
• Comfortable with regional travel.
• Class 3 Driving License with own vehicle is preferred.
• Attractive remuneration awais the successful candidate which includes: Basic salary + AWS + Bonus + Commission + Transport allowance and others.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.
• Weekend coverage may be required on occasion

Minimum Qualifications

• 4+ years of experience working in large-scale operations domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations
• Demonstrated experience managing and delivering projects
• Solid understanding of how the broader social media landscape operates in the industry

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science
• Experience working directly with global, cross-functional teams to solve issues and develop solutions
• Experience influencing others leveraging data, analysis and vision
• Familiarity with Meta's suite of products
• Understanding of the power of social media for businesses and the issues that are inherent to it
• Experience with analytical tools (i.e. Excel, SQL, Tableau)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

Account Manager | Up to $3.5k | After Sales Service | Boon Lay

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769