Job Description

• Apply sales targets to guide sales performance.
• Carry out marketing promotions to acquire more customers.
• Carry out relationship management programmes with clients.
• Monitor competitors and customer demand to provide data for sales strategy development.
• Perform follow-up actions to close sales
• Gather information to be included in sales proposals.
• Work with sales and finance departments to support payment processes

Job Requirements

• Construction & Interior Fit-out related experience in Singapore advantageous
• Strong communication skills – including both verbal and written
• Self-motivated and driven by targets
• Required Language: English, Mandarin
• At least 3 year(s) of working experience in the related field is required for this position
• Strategic leadership ability

DUTY & RESPONSIBILITIES:

• To supervise the overall day to day operation of Singapore Branch.
• To develop marketing strategies and determine the pricing and credit policy for the company;
• To supervise, lead and coordinate the local sales team;
• To identify, evaluate and develop potential customer;
• To promote and sell the Company’s products;
• To collect sale proceeds from customers within the stipulated periods;
• To visit all existing and potential customers in a regular basis;
• To handle complaints on quality, delivery or any other issues from customers;
• To report weekly to head office on sales/customer visits;
• Keeping abreast with market trends through market research, interacting with competitors and customers;
• To perform duties in compliance with the Company’s Employee Handbook and Standard Operating Procedures (SOP); and
• To execute any reasonable instructions as requested by management.

REQUIREMENT:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Civil), Engineering (Others), Business Studies/Administration/Management or equivalent.
• Preferably with at least 10 years experience in the constructions, building materials as well as related industries.
• Minimum 5 years experience leading a team.
• Excellent interpersonal, communication and presentation skills.
• Self motivated, a team player and able to perform in an extremely competitive environment.
• Possess Class 3 driving license, and must have own transport.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

We are seeking an experienced and results-driven Wholesale Food Sales Manager to oversee and expand our wholesale food distribution operations. This role requires a skilled professional with a deep understanding of the food industry, excellent team leadership abilities, and a strong focus on building and maintaining client relationships. The ideal candidate will be responsible for driving sales growth, managing key accounts, and developing strategic plans to achieve business goals.

Key Responsibilities

• Sales and Business DevelopmentDevelop and execute sales strategies to meet or exceed revenue targets.
  Identify new market opportunities and establish partnerships with retailers, distributors, and other wholesale clients.
  Negotiate contracts and pricing with clients to maximize profitability.
  
• Key Account ManagementBuild and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.
  Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
  Monitor client accounts and ensure timely deliveries and accurate order processing.
  
• Team Leadership and SupervisionLead, mentor, and manage a team of sales representatives, ensuring alignment with company objectives.
  Set performance goals, provide regular feedback, and conduct performance reviews.
  Organize training sessions to enhance team skills and product knowledge.
  
• Market Analysis and StrategyAnalyze market trends, customer preferences, and competitor activities to refine sales strategies.
  Collaborate with the marketing team to plan promotions and campaigns.
  Provide management with sales forecasts and performance reports.
  
• Operations and CoordinationOversee the order-to-delivery process, ensuring efficiency and accuracy.
  Work closely with the logistics and procurement teams to manage inventory levels and supply chain operations.
  Ensure compliance with food safety standards and industry regulations.
  

Plays a crucial role in the Sales and Marketing department, supporting the sales team and ensuring the smooth operation of sales activities.

Duties and Responsibilities:

Secretarial duties include setting up meeting, taking minutes of meetings and following up on meeting matters arising.

• Maintaining customers information, and inputting sales data into our customer management system.
• Collating sales data and perform sales analysis and prepare sales reports.
• Providing administrative support to the sales team, which include among other duties, managing sales enquiries, the writing of contact reports, preparing pricing documentation and drafting proposals for customers / quotations.
• Responding to customer calls and emails, and supporting the sales staff in completing customer paperwork, receiving, reviewing, and verifying customers’ work request / orders and verifying and documenting scope of work (SOW).
• Liaise with the Logistics department, particularly with Operations Planners and other Operational units to ensure smooth and seamless co-ordination and prompt service deliveries.
• Checking data accuracy in orders and invoices and help in contacting customers to obtain missing information or answer queries.
• Supporting sales in customer’s vendor registration and onboarding process. Communicate important feedback from customers internally.

Skills Requirements:

• Strong organizational skills, meticulous, and the ability to multitask in a demanding environment with tight deadlines.
• Effective communication and good people skills and able to perform independently and collaboratively in a team.
• 5-years of experience in sales administration, trucking / logistic operation, or other similar roles.
• Ability in MS Office Suite Hands (Excel and PowerPoint) and hand on experience with CRM software.
• Diploma or degree in business administration, sales and marketing and other relevant good academic qualifications.

Since our inception in 2016, Rothesay Holdings Pte Ltd have been steadily growing as a trusted distributor of alcoholic beverages in Singapore, serving as the reliable choice for numerous F&B businesses. As the authorized distributor for renowned brands such as William Grant & Sons, Pernod Ricard, and LHA Food & Beverages, we take pride in offering quality products and exceptional service to our clients. If you're passionate about sales and thrive in a fast-paced environment, come be a part of our team and contribute to our continued success in the beverage distribution sector.

Job Description

1. Opening new and servicing existing customer outlets for new and recurring orders
2. Develop and maximise sales with customers through strong rapport and professional business relationship
3. Keep up to date on prices and ensure good performance on distribution of products to customers
4. Reminders and collections of outstanding payments/bills
5. General reporting of sales performance within your portfolio, to the Company
6. Ad-hoc duties as per customer/ management request

Qualifications

• 2-3 years of relevant Alcohol Beverage/ FMCG sales experience with good sales record
• Strong network with F&B sector will be a plus
• Must be self driven and able to work independantly without supervision
• Good verbal communication
• Positive attitude and strong passion in sales
• Min GCE ‘O’Level
• Only Singaporeans and PR need apply

Expect SGD$3000 to SGD$6000 monthly inclusive of commissions and other allowances

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Pack, deliver, set up and tear down catering buffets/mini buffets in a timely and organised manner.
• Pack and deliver general meal box orders in a timely and organised manner.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high level of hygiene and cleanliness of delivery vehicle(s).
• Assist in logistics-related work.
• Perform any other ad-hoc tasks assigned to you from time to time.

We're looking for someone with:

• Ownership - you think and act like a business owner, not a worker.
• Strong work ethic - you care deeply about doing things well.
• Optimism - you always see the glass as half full.
• Hospitality - you love delighting customers.
• Physical strength to handle bulky items.
• A class 3 driving license (manual).
• 2 years driving experience (preferred).

What's in it for you:

• Halal certified food establishment.
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave.

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job brief

The ideal candidate will be responsible for driving sales growth, managing key client relationships, and ensuring the development of the company's presence within the specified territory.

Responsibilities

A) Sales Strategy, Planning and Execution:
1) Develop and execute a comprehensive sales strategy for his responsible area.
2) Identify market opportunities, growth areas, emerging trends to maximize sales potential; Generate new leads, pursue potential customers, and close deals.
3) Create annual and quarterly sales plans with measurable targets and objectives.
4) Meet and exceed annual sales targets and quotas.

B) Key Account Management and Business Development:
1) Identify and acquire new customers, building, establishing and maintaining a strong relationship with key clients and decision-makers.
2) Conduct regular sales visits, product presentations to potential and existing customers.
3) Address client concerns, provide solutions, and ensure high customer satisfaction, building long-term partnerships with clients to ensure repeat business and customer loyalty.

C) Market Research and Competitor Analysis:
1) Conduct market research to understand the competitive landscape and adjust sales strategies accordingly.
2) Identifying gaps in the market and suggest possible strategies to expand the company’s presence; reporting on market trends, customer needs, and monitoring competitors’ activities, product launches, and pricing strategies to stay ahead in the market.

D) Sales Forecasting and Reporting:
1) Provide accurate sales forecasts and regularly report on sales progress, challenges, and opportunities to management.
2) Maintain accurate records of sales activities, customer interactions, and potential leads in the CRM system.

Requirements

• Diploma / Degree in Engineering, Business, or a related field.
• Proven track record of success in sales or business development roles of at least 5 years of experience within the machine tools or industrial equipment sector.
• Good command of English
• Self-motivated with a results-driven approach
• With own vehicle and valid driving license
• Candidates with greater experience will be considered for Senior position

Job Description & Requirements

Handle customer enquirers and requries

Provide consultation

Ensuring that workstations are kept clean and orderly

Answering phone calls/ social media/ Stock take

Lash/ Eyebrow Embroidery Artist

Perform eyelash extension service on customers

Perform various eyebrow embroidery services on customers

Provide excellent customer service

Analyze and recommend eyebrow/ lash services most suitable for the customer

Build and establish good relationship with the customer

Maintain salon hygiene and cleanliness

Able to work with long hours, weekend and public holiday

1.Telecom IT BSS/OSS Presales:

- Conduct technical presentations and provide documentation to telecom customers.

- Understand and analyze customers' requirements to design solutions that meet their needs.

- Develop proposals, business case analysis, statements of work, and other relevant documents during tendering.

2.Business Development:

- Work closely with the company's industry business unit leaders to lead and cultivate industry channel business development.

- Meet and exceed sales quotas while adhering to the company's sales rules of engagement.

- Provide weekly reports of pipeline and sales forecasts.

3.Product Demonstrations and Support:

- Articulate product features and benefits using simplified technical terms during demonstrations.

- Provide post-sales customer support as needed.

4.Sales Meetings and Events:

- Present and demonstrate products in sales meetings, product seminars, and exhibition shows.

5.Sales Processes and Relationship Management:

- Update orders and sales records and negotiate the best contract terms.

- Be responsible for sales collection.

- Maintain strong relationships with existing clients and expand sales territories by meeting new clients.

6.Liaison and Coordination:

- Organize discussions and liaise with the production team regarding issues and effective solutions.

Requirements:

- Bachelor’s degree in Telecommunications/Computer Science/Electrical/Electronic Engineering/IT or equivalent.

- Minimum of 8 years of working experience in the telecom industry and vendor sales.

- Experience working closely with sales, marketing, client services, executive management, operation teams, and product management.

- Knowledge of Telecom BSS and OSS and cloud-based solutions design for vertical industries like e-commerce, finance, resorts, etc.

- Strong customer service, analytical, and interpersonal skills.

- Excellent organizational, research, and multitasking abilities.

- Must be an excellent verbal and written communicator, comfortable preparing marketing materials, and presentations, and speaking in front of groups.

- Willingness to travel.

- Ability to report and liaise closely with the HQ R&D department in Mainland CN. Mandarin is essential in order to communicate between teams in China and other countries in the region

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Requirements

• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills
• Able to work on weekend and public holidays

Job Responsibilities:

• Solicits new customer/products, existing customer’s recommendation and other sources which provide regular updates on construction projects
• Review M&E (Electrical) tender documents and drawing
• Material takes off, prepare bill of quantities and cost estimation
• Prepare technical data quotation and proposal to clients
• Attend to site visits/offices for contract negotiation
• Collects and collates background and ongoing project information of new customers to better facilitate credit approval
• Analyzes reports which helps to increases sales revenue and achieve profitability
• Other ad-hoc activities assigned by superior

Education Required:

• Diploma/Degree in Quantity Surveying, Electrical Engineering

Experience Required:

• Min 2 years in Electrical sector
• Working experience as Electrical QS is preferred
• Proficiency in MS Office & Auto CAD

Competencies and Skills Required:

• Communication skills – Good listening skill, English speaking and in writing.
• Possess good negotiating skills, analytical and research skills
• Good knowledge of materials and construction at site;
• Possess good inter-personnel skill to interact with all levels
• Pay attention to drawing details & requirements.
• Tactfulness with self-confidence.

Our Client is seeking an experienced and results-driven Sales Executive to drive sales growth of water dispensers and beer dispensers and to expand customer base.

Required:
- 2-3 years of sales experience
- Proven track record in making product presentations to small groups (min. 4 pax)
- Technical and engineering knowledge (preferred)
- Own transportation (preferred)

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim Pei Ying (Reg. No.: R22110702)

We regret that only shortlisted candidates will be contacted.

1. Can speak Chinese and English
2. Sells health, beauty products and services.
3. Conscientious, can work under pressure.
4. candidate who possesses the passion and drive to succeed. With an exclusive array of state of the art aesthetics technology and award winning products, the potential candidate will learn, grow vastly and experience way beyond anywhere else can offer.

1. Cloud Presales Support:- Collaborate with the pre-sales team to create technical proposals and present cloud solutions to potential clients.
   Evaluate architecture designs to ensure alignment with customer requirements.
2. Architectural Solutioning:- Work closely with the technology architecture team to design and implement scalable, secure, and cost-effective solutions.
   Leverage both monolithic and microservices architectures to meet client needs.
3. Cloud Solution Implementation:- Oversee the delivery of cloud solutions, ensuring they meet performance, reliability, and scalability requirements.
   Design and implement multi-cloud or hybrid cloud architectures using best practices in cloud-native services.
4. DevOps Strategy:- Establish and implement DevOps best practices to automate development, testing, deployment, and monitoring processes.
   Integrate CI/CD pipelines and ensure smooth infrastructure provisioning.
5. R&D Collaboration:- Engage with the R&D team to identify emerging technologies.
   Contribute to the design and development of prototypes or Proof-Of-Concepts (POCs).
   Convert POCs into viable solutions that meet end-users' business needs.

Job Description & Requirements

1. Sales Strategy

Develop and implement plans to meet revenue targets.

Identify and expand into target markets.

2. Customer Management

Build strong client relationships.

Negotiate contracts and resolve customer issues.

3. Team Leadership

Lead, train, and motivate the sales team.

Set goals and monitor performance.

4. Market Research

Analyze market trends and competitor activities.

Provide insights to align manufacturing with demand.

5. Cross-Department Collaboration

Work with production and R&D to ensure product availability and improvements.

Align sales goals with company objectives.

Responsibilities:
- Provide support to sales engineer such as quote the quotation and open invoice.
- Pick up cusyomer's call and offer solutions and recommendations based on customer's requirements.
- Coordinate with the sales engineer and internal team to ensure the sales process smooth.

Requirments:
- NITEC/DIPLOMA/DEGREE in Electrical, Mechatronic Engineering, Mechanical Engineering, Sales & Marketing, or equivalent qualification in a technical field.
- Possesses a background in Process Automation or an equivalent field, due to required to convey technical information to both technical and non-technical customers.
- Possess with relevant technical knowledge (Automation, Instrumentation (Electrical/Electronic)

EA License No.: 96C4864

Reg.No.: R24124620

• Reporting to COO.
• Experience in MS Dynamics 365 BC ERP, other ERP solution sales experience is a bonus.
• Promote and actively push range of products/services that the company has developed, focusing on business process improvement for clients
• Jointly and proactively identity business deals and opportunities and ensure closure
• Be well equipped with all necessary product knowledge and basic demonstration skills
• Conduct case study, discussion and basic product demonstrations based on clients’ requirements
• Preparation of quotations and business proposals based on clients’ requirements
• Providing post-sales services and ensure post-sales satisfaction from the Company’s clientele
• Monitoring customers’ expectation and satisfaction with our products and services
• Effectively able to identify customers and company’s resources (both people and financially) to realize joint business objectives
• Ability to add value by identify gaps in client’s business processes to introduce mobility solutions.
• Minimum Diploma or higher.
• 3 - 5 years’ experience in Business Application / ERP sales.
• Sales experience in Enterprise Mobility.
• Proven track record to deliver results
• Confident, aggressive and results oriented.
• Analytical and a team player.
• Good interpersonal and communication skills
• Aspire to grow in career
• Able to perform with minimum supervision from management.

• Singapore Based (Jurong East)
• Mon - Friday 8.30am to 5.30pm
• 2-3 years of relevant sales experience; preferably in the packaging, manufacturing, or B2B sectors.
• Career Progression Opportunities

Job Responsibilities

• Sales & Business Development: Identify and pursue new business opportunities to achieve sales targets and grow the company’s client base.
• Client Relationship Management: Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Lead Generation: Conduct market research and actively seek out new sales opportunities through cold calling, networking, and attending industry events.
• Sales Presentations: Present the company’s packaging solutions and products to prospective clients, showcasing the value and benefits of working with Acepac.
• Negotiation & Closing: Handle negotiations with clients, close sales deals, and ensure timely follow-up on leads and opportunities.
• Account Management: Manage a portfolio of key accounts, ensuring regular contact and support for their packaging needs.
• Market Analysis: Stay updated on market trends, competitors, and customer preferences to provide relevant feedback and recommendations.
• Sales Reporting: Prepare and present regular sales reports, forecasts, and strategies to senior management.
• Collaborate with Internal Teams: Work closely with marketing, logistics, and product development teams to ensure seamless delivery of services and customer satisfaction.
• Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and KPIs.

Qualifications & Requirements

• Diploma or Degree in Business, Sales, Marketing, or a related field.
• With 2-3 years of relevant sales experience, preferably in the packaging, manufacturing, or B2B sectors.
• With Familiarity with CRM software and MS Office applications.
• With class 3 & possess own transport is an advantage.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Who we are looking for

The Product Specialist plays an integral role in the ongoing relationship management of existing clients to educate clients and prospects in the use, features and benefits of the Charles River Investment Management Solution & Alpha Data Platform (collectively the Alpha Platform) across multiple Asset Classes within Asian Pacific Markets. The role will additionally involve some participation in pre sales engagements as required. As a Product Specialist you will be responsible for remaining current on the latest in the Alpha Platform technology as well as best practices for deployment across our clients. You will leverage your experience with the Alpha Platform to work primarily with Traders, Managers and Operations professionals, ensuring they get the most value from the platform.Reporting to the Manager of Sales Engineering - APAC and ultimately to the Director of Sales - APAC, this role involves enhancing CRD’s regional footprint within the existing client base to maximise the benefits of the solution and extending usage to other areas of the platform, through active client engagement, demonstrations, one-to-one workshops and targeted client & prospect events. As a subject matter expert, the role works closely with both the Sales, Client Management and Support teams to ensure all product, workflow, and best practice questions and objections are thoroughly addressed. A core component is understanding the business requirements and the ability to present and demonstrate our platform solutions to maximise value to the client. This is a senior role and the Product Specialist must be perceived as highly credible and knowledgeable in both the investment industry and all Alpha Platform solutions.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.

What you will be responsible for

Based in Singapore, the role involves demonstrating Alpha Platform solutions to many of the world’s most significant investment management, wealth management, banking and insurance companies.

• To be a product expert on the CR IMS and Alpha Data Platform.
• Liaison between market participants, existing clients, internal stakeholders.
• Close interaction with Charles River Relationship Management and Sales team to drive forward end-client adoption of our solutions and drive new opportunities.
• Forge relationships with Charles River clients through business and social contact.
• Travel to clients and prospective clients across Asia Pacific.
• To quickly become familiar with developments of and enhancements to CR IMS and Alpha Data Platform.
• Informal training of Charles River Sales team, Relationship Management team, implementation staff and clients in the product.
• Assist with RFPs and POCs

The role requires the successful applicant to allocate time as follows:

• 25% Organise and run client engagements and detailed workshops with business units and end users
• 25% preparation and detailed product presentation and demonstration to highly sophisticated investment professionals
• 25% follow-up with clients & prospects to close out any unanswered questions or objections.
• 10% assist with RFPs or request for information preparation.
• 10% self training on product featurs and training of internal teams on how clients are using the system.
• 5% represent CRD at conferences and Industry trade show events.

What we value

These skills will help you succeed in this role:

• An understanding of investment markets from a front and/or middle office perspective and what each user persona requires to be effective.
• Must have technical acumen to understand requirements and objections and be able to articulate and demonstrate CRD advantages.
• Excellent organisation skills; ability to manage multiple complex tasks simultaneously and meet self-imposed deadlines in a dynamic environment.
• Foster relationships with senior market practitioners in large and small corporations.
• Superior oral and written communication and interpersonal skills.
• Able to differentiate and work at strategic and tactical levels simultaneously.
• Consultative presentation style to diverse and complex audiences
• High degree of proficiency in navigating front and middle office investment applications
• Language skills – Mandarin, Cantonese, Korean, Japanese or Thai would also be an advantage, but not mandatory.

Education & Preferred Qualifications

• Experience in the financial markets industry is mandatory.
• Minimum of 4-5 years of Financial Services industry background and experience with investment management software and/or data solutions,
• Bachelors Degree from a leading university in Business Management, Economics, Finance, Computer Science

Additional requirements

• 20-30% estimated Asia-Pacific regional travel.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Diploma/Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management

The Product Management Specialist supports organization-level projects covering a broad spectrum of topics and/or responsibility areas as assigned by the Director or Department Head.

Projects undertaken may be related to managing tools and IT solutions for RC programmes. new disability services, enhancing current disability services and innovation for achieving RC’s vision of thriving and inclusive communities.

The post-holder must be a quick thinking and multi-skilled professional with great communication, collaboration and multi-tasking abilities.

Key Result Areas

Product Management

• Engage and influence stakeholders to analyse and document organisational and users’ needs, and write user stories and product feature requirements for enterprise applications (e.g. HR Management System, Finance and Accounting System, Client progress outcomes tracking system).
• Plan and prioritise product features backlog for development, testing and deployment
• Support the sourcing of, contracting with and managing relationships with software development and IT vendors to meet the requirements of the project
• Project manage the development of the software application, including leading the user acceptance testing and technical discussions with vendors to resolution.
• Work cross-functionally to solve problems and to lead in implementing changes (technical, functional and operational) with stakeholders.

Application Development

• Code Google Workspace apps to automate tasks with Google Apps Script so as to enable effective management of Google Drive files and extraction of data from Google Sheets for reports
• Document and maintain the codes

Product Management Operations

• Manage Product Management plans and activities in each phase of the project including risk mitigation, quarterly budget planning and reporting and vendor procurement activities
• Continuously improve product management operations processes in order to adapt to evolving organisation goals, project objectives and strategic shifts

Job Holder Requirements

• Minimum Degree/Diploma holder in Computer Science, Engineering or similar field, or equivalent work experience
• Using Google Apps Script to enhance Google Workspace apps
• At least 3 years working experience in product development in enterprise or consumer applications or 3 years in a social service agency implementing change management initiatives
• Experience in coding with JavaScript will be a plus
• Track record of volunteering or serving the community including with public or non-profit organisations will be a plus