Job Description & Requirements

Responsibilities:

• Build and maintain strong relationships with external parties including banks, trade credit funds and risk insurers, and commodity traders. Develop strategic and tactical partnerships with new entities as required.
• Manage the financing operation by working closely with internal teams such as Finance, Operations, and Traders
• In collaboration with China team, oversee the daily management of banking facilities, ensuring up-to-date information and proper coordination with banks and counterparties.
• Support end-to-end activities related to trade finance, including negotiations of bilateral trade facilities with banks, aligned with internal policies.
• Coordinate with financial institutions across various regions to ensure efficient trade finance operations, including the timely issuance of financial securities and the management of collections.
• Stay updated on developments in commodity Structured and Trade Finance markets and incorporate relevant trends into business development strategies.
• Lead and champion innovative financing structures, aimed at maximizing profits, in close coordination with business development, trading, and other support functions.
• Oversee the compilation, review, and verification of trade and structured finance-related documentation, ensuring accuracy and proper maintenance of records.
• Work closely stakeholders to ensure all documents are presented in line with Bank requirements
• Collaborate with traders, operations, credit, and legal teams to provide prompt feedback on deal structures, considering existing trade finance facilities and risk frameworks.
• Take a leading role in financial negotiations and marketing efforts with banks, helping to secure partnerships with risk investors for complex third-party transactions. Provide specialized financial advice to physical traders.

· Responsible for screening investment projects, implementing due diligence, providing analysis reports, and conducting risk management.

Requirements:

· Bachelor's degree or above.

· 8 years or above work experience in financing, familiar with relevant policies and regulations in Singapore and China.

· Strong abilities of risk control, communication, coordination and adaptation；

· Familiar with the financing process of private enterprises in financial or non-financial institutions.

· Strong sense of responsibility with pioneering and enterprising spirit.

· Leading the team.

· Bilingual in English & Mandarin preferred as to communicate with China counterparties.

An exciting opportunity awaits YOU to be a part of this dynamic organisation.

novita is looking for a sincere individual who is enthusiastic about e-commerce to join us as an E-Commerce Specialist!

• $3000 - $3500 (Basic + Incentive + Target Incentive)
• Career Progression
• Positive working environment
• Employee Welfare, Benefits & Staff Discount

Job Description:

• Strategically plan, execute and submit promotional/ sales/ marketing campaigns for e-commerce sites such as Shopee, Lazada, NTUC and our eStore site.
• Assist to plan and execute any other e-commerce sales/marketing campaign.
• Liaising with the respective e-platform manager for campaign submission or address operational challenges.
• Manage and respond to all forms of customer engagement (e.g. chats, reviews, complaints etc).
• Create, upload and manage product listings and ensure all details are well in placed.
• Execute and track the performance and budget of paid advertisements on e-platforms
• Collaborate with various departments to successfully plan and implement marketing, sales campaigns, and product launches.
• Compile sales performance reports to analyze the effectiveness of each campaign.
• Other ad-hoc duties as assigned by Management

Requirements:

• A minimum of a Diploma in any field.
• At least 1 year of experience in e-commerce.
• Experience with Shopee, Lazada, NTUC Online or Shopify is a plus.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong communication skills, self-driven and possess a positive attitude.
• Proficiency in Microsoft Office.

Chariots Consultancy is an innovative startup consultancy dedicated in providing high-level full-suite consultancy services designed to drive growth and transformation for our clients. We provide strategic insights and creative solutions across various industries. As we expand our marketing division, we are seeking a talented Multimedia Artist & Content Specialist to help elevate our brand and enhance our client offerings.

We are looking for a dynamic and versatile Multimedia Artist & Content Specialist with expertise in content creation, graphic design, animation and visual communication. This role is pivotal in crafting compelling narratives and engaging visual content that aligns with our strategic goals. The ideal candidate will thrive in a fast-paced environment, collaborate effectively with cross-functional teams, and possess a strong understanding of current marketing trends.

Key Responsiblities:

1. Lead the development of creative concepts, ensuring that all visual elements for each client's brand are effective and consistent across multi-channels.
2. Produce a range of visual materials, including but not limited to: Logos and brand identity guides, website design, animation, marketing collaterals (E.g. presentation decks, posters, brochures, etc), packaging and product design.
3. Develop content calendars around key events, product launches, campaigns and industry trends to ensure consistency in posting for optimized engagement.
4. Produce high quality written content, including blog articles, social media content, etc.
5. Conduct market research to identify trends and insights that inform creative strategies and content direction.
6. Collaborate with the marketing team to conceptualize and implement integrated marketing campaigns.
7. Stay up to date with industry standards, emerging technologies, and creative trends to continuously improve marketing effort.
8. Analyze performance metrics to assess the effectiveness of content and design initiatives, making data-driven optimizations.

Requirements:

1. Bachelor's degree in marketing, Graphic Design, Communications, or related field.
2. Proven experience in content creation, grapgic design, animation and visual communication, preferrably in an agency environment.
3. Proficiency in graphic design software (Adobe Creative Suite, Canva, etc.) and content management systems.
4. Familiarity with algorithms and best practices of social media platforms (e.g. Instagram, Facebook, LinkedIn, Tiktok, Youtube, XiaoHongShu, etc)
5. A robust portfolio showcasing creative work, including content and graphic design projects.
6. Analyical mindset with the ability to interpret data and make data-driven decisions.
7. Excellent communication and presentational skills for client-facing interactions.
8. Ability to manage multiple projects and deadlines in a fast-paced environment.
9. Strong sense of visual aesthetics with keen eye for detail and storytelling.

1 year contract, renewable

Central area, Havelock Road

Monday - Friday, office hours

Prefer immediate starters/ available to start in January 2025

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We are representing our client, a local church organisation to look for an experienced HR Operations Specialist to complement the existing team.

This role delivers the HR Value Proposition, in support of the People Strategy, through the efficient and efficacious functioning of HR processes. This includes staff attraction, recruitment, onboarding, payroll, benefits, learning and development, SDR process and HRIS.

Responsibilties

• Flexible and Hybrid way of work post-pandemic. Contribute to building a collaborative and relational culture.
• Implement staff attraction and recruitment processes to meet staffing needs and build pipeline. Manage vendors (ministry support), polytechnic or university interns (if any).
• Manage Confirmation Assessment process, Staffing-related Contracts Renewal and Exit-related processes.
• Work with Payroll Vendor to ensure monthly payroll is processed accurately and on a timely basis. This includes following up on the payroll process, verifying and approving payroll reports, and addressing Board Chairman and Treasurer queries if any.
• Support the full implementation of the Staff Development Review Process annually.
• Coach supervisors and staff on Staff Development Review related conversations and processes.
• Deepen the Pre-Boarding and Onboarding engagement experience to ease contextual transition to full-time ministry.
• Build up learning journeys as part of L&D roadmap. Consolidate & review staff development needs via annual SDR process.
• Ensure data integrity of HR Information System, in consultation with external vendor.
• Be familiar with the HRIS for annual data rollover, including leave & claims.
• Support HR site administration in Sharepoint in consultation with IT.
• Ensure HR information such as organization chart and staff announcements etc. are updated regularly.
• HR Projects - This may include Staff Wellness, Digital or Productivity-related continuous improvement projects.
• Survey Support for Ministry of Manpower, SNEF surveys as needed.
• Address staff-related queries to above-mentioned.
• Staff participation in church-wide events.

Requirements

• Bachelor’s Degree in Human Resources or equivalent.
• Minimum 5 years of relevant experience.
• Strong HR operations experience and In-depth knowledge of local employment law in accordance with TAFEP guidelines, IRAS and CPF Act is required.
• Excellent communication, leadership, and interpersonal skills.
• Digitally-saavy and experience with HR systems is required.

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

Please apply here: https://talent.sage.hr/jobs/8e073ef4-d42b-4457-a8d7-d0d491627bad

Applicants will need to include a Cover Letter and CV with publication list.

Applications will be reviewed on a rolling basis, with final submission 20 January 2025.

We are particularly looking for Wet Lab Specialists with the following backgrounds:

- Biomedical sensor design and fabrication

- Electrochemistry

- Biomedical Engineering

- Wet lab experience with regard to protein and small molecule assays

- Translational and regulatory expertise in medical devices

As a Wet Lab Specialist, the successful candidate will contribute to the programme by developing novel biosensors that are secure by design, and work toward translating the devices into clinical practice to drive the future of personalised medicine.

Imperial College London and Nanyang Technological University (NTU) are seeking Research Engineers and Research Fellows to join the exciting new Imperial/NTU CYber Protection for HEalthcaRe (IN-CYPHER) research programme on the cybersecurity of connected medical devices and systems.

The successful candidates will join the research programme which represents a collaboration between the United Kingdom and Singapore and will be based at the newly established Imperial Global Singapore (IGS) housed within the unique CREATE campus.

Positions will be initially for 2 years fixed term (subject to 6-month probation) with potential for extension.

Informal enquiries are greatly welcome. You are encouraged to send an e-mail to Dr Viktor Schlegel, Deputy Programme Director [email protected], together with an indication of the specific position you would like to apply for.

Questions about the recruitment process, should go to Paige Noyce, Associate Director [email protected].

Positions are based in Singapore at Imperial Global Singapore at the National Research Foundations Campus for Research Excellence and Technological Enterprise (CREATE) located on the campus of the National University of Singapore.

We are seeking a highly organized and detail-oriented Project Resource Specialistto manage resource planning, subcontractor liaison, project status coordination, and production data management for our ongoing projects. This role will work closely with various teams, including operations, tender and contract departments, and subcontractors, ensuring that all resources are effectively allocated and that project goals are met on time and within budget.

Job Description

• Resource Planning: Develop, maintain resource plans for ongoing projects, ensuring the appropriate allocation of resources (personnel, equipment, materials) to meet project timelines and objectives and monitor resource utilization as needed to optimize productivity
• Subcontractor Sourcing and Liaison: Source and evaluate subcontractors based on project requirements, performance, and budget. Establish, maintain Subcontractor having strong relationships with subcontractors, ensuring their alignment with project goals and timelines. And manage subcontractor performance to ensure compliance with contracts and quality standards.
• Collaboration with Operation Team: Liaise regularly with the operation team to monitor the progress of projects and address to any issues related to project execution. Provide regular updates on resource availability, constraints, and project status, ensuring alignment between resource planning and project execution.
• Coordination with Tender and Contract Team to ensure that project budgets and timelines are accurately reflected in planning and resourcing and assist in the preparation of project proposals, ensuring that resource requirements are incorporated into the budgeting process.
• Production Data Management: Collect, update, and analyze daily production data to track project performance and resource utilization. Prepare regular reports on project status, production metrics, and resource usage for senior management and other stakeholders and Identify potential issues and areas for improvement in project performance and recommend solutions.

Requirements

• Bachelor's degree in Project Management, Engineering, Business Administration, or related field.
• Minimum of 2 years of experience in project resource planning, project coordination, or a related role.
• Proven experience liaising with subcontractors, operations teams, and other key stakeholders.
• Strong knowledge of project budgeting and cost management.
• Excellent organizational, communication, and problem-solving skills.
• Proficient in resource management software and project management tools (e.g., MS Project, Primavera, etc.).
• Strong multitasking and time-management abilities.
• Familiarity with Python, Microsoft Power BI, and Excel for data analysis and reporting is an advantage.
• Ability to analyze data and generate reports for management.
• Ability to work effectively under pressure and meet deadlines.
• Detail-oriented with a focus on accuracy and quality.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Collaborate with internal stakeholders to drive leadership and organisational change initiatives.
• Evaluate and implement leadership and organisation development curriculum across various leadership tiers, aiming to optimise performance in alignment with both business and organisational goals. This involves analysing, designing, and delivering milestone programmes, showing leadership and organisation development initiatives to support the organisation’s objectives.
• Serve as the learning partner for senior management, focusing on tailoring leadership development solutions to address the unique challenges and aspirations of our senior leaders.
• Facilitate development programs for diverse internal stakeholders, ranging from first-time managers to C-level executives.
• Stay up to date of leadership and organisation development practices and approaches, advancement in learning design and technology, as well as issues in public policy and governance.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in the area(s) of leadership development, learning development or equivalent.
• Experience in organisational development and possess a deep understanding of enhancing workplace effectiveness and performance
• Experience in curriculum development, complemented by hands-on experience in instructional design and facilitation of leadership and organisational development initiatives.
• Good knowledge of leadership development interventions, including but not limited to 360 feedback exercises, coaching, and mentoring, reflecting a holistic approach to leadership enhancement.
• Good stakeholder management and interpersonal skills, displaying organisational savvy and adaptability to flex style and approach in diverse and complex situations.
• Highly motivated self-starter with good analytical skills and a results-oriented mindset.
• A strong team player, organised, and adept at managing multiple priorities.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect
Being part Of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities

Job Description

1. To be positive role models to all residents
2. To provide care and supervision to the resident
3. To be a good listener to the residents and if needed, offer positive advice
4. To aid in basic development and change process of the residents
5. To ensure the safety of the residents at all times
6. To ensure that the residents are punctual and on time for activities and programmes
7. To treat every resident with dignity, respect and equality
8. As a team member, you are to be available at all times (whether on or off duty) to assist colleagues in need
9. To report to the designated Supervisor or Head of Operations
10. To abide by the Code of Conduct
11. To accompany the residents for activities when required
12. Be vigilant to the mood of resident(s) and behavioural changes
13. To ensure every resident adheres to rules and regulations
14. To undertake any other duties specified by Head of Home and senior management.

Technical Competencies:

Minimum qualification - Diploma
Good spoken and written English
Immediate availability is advantageous

Core Competencies:

Willing to learn and is a good team player
Able to multi-task and possess initiative to respond to various situations
Able to perform shift work (overtime allowance) including weekends and public holidays

Preferred achievements / characteristics:

Basic counselling or social work qualification or experience is an advantage
Patient, calm and a good listener
Fresh graduates looking to start in the sector welcome to apply

P-Serv is partnering our Client, a leading name in digital transformation and they are looking for HR talents to be a part of their team!

As a Payroll Executive, you will be assisting the HRBPs in the following:

• Manage the payroll processing including but not limited to receiving data inputs from various parties and through the system
• Verification of this data against supporting documents
• Ensuring that data is correctly interfaced from Workday to Excelity
• Manage payroll process to ensure that resignees are encashed their outstanding leave balance and withholding of salary until verification that Exit Clearance is completed
• Prepare accounting entries for accruals (E.g. Bonus, CPF, Leave, Claims)
• Manage the claim and reimbursement process for Government Paid Leave (e.g. childcare, maternity, paternity, share parental leave) via the Government portal and ensuring relevant journals are posted
• Manage secondment billing for seconded staff
• Manage payments to external organisations by providing information to Finance and ensuring any relevant journals are done
• Support regular payroll audits by internal and external auditors, including but not limited to the preparation of payroll figures and documents requested by auditors and key personnel remuneration reporting
• Support the HR team in the implementation their policies and programs by ensuring these are operationalised and smoothly executed
• Perform on-going review of processes and systems (including system user acceptance test, if required) for operational excellence
• Any other ad-hoc matters

Job Requirement

• Diploma in Human Resources or relevant discipline
• Tech-savvy with good proficiency in Microsoft Office and technology tools (Note: Excel skills such as vlookup and pivot tables are important)
• Experience with Workday or Excelity (Ceridian) systems
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Strong aptitude to learn quickly, pick up new skills and adaptable
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Mon – Fri, 8.30am – 6pm (Hybrid)
• Mapletree Business City (Pasir Panjang, Nearest MRT – Labrador Park)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking an experienced System and Cloud Specialist who will be responsible for managing the ICT infrastructure aspects of various projects from initiation to implementation.

Key Responsibilities:

• Collaborate with stakeholders across the organization to understand business and application requirements, and design infrastructure solutions accordingly.
• Develop and manage budgets for infrastructure projects, ensuring cost-effective solutions and oversee maintenance contracts, negotiating terms with vendors to ensure value for money.
• Lead the planning, deployment, and support of application infrastructure, including Microsoft Windows, SQL Server clustering, and VMware virtualization (vSAN).
• Coordinate the integration of AWS and Azure Cloud services (IaaS, SaaS, PaaS) into the organization’s infrastructure.
• Ensure all infrastructure projects adhere to public/government standards
• Oversee daily operations and support for application infrastructure

Requirements:

• Degree/Diploma in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant working experience in ICT infrastructure operations.
• Hands-on experience with AWS and Azure Cloud services, including IaaS, SaaS, and PaaS is an added advantage.
• Experience in public/government sector is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

About Us: We are a fast-growing health supplement company dedicated to promoting wellness and healthy lifestyles. Our innovative product line is designed to meet the diverse needs of our customers, from daily nutrition to specialized health goals.

Job Overview: We are seeking a dynamic and motivated Sales Executive to join our team and drive the growth of our health supplement products. The ideal candidate will have a passion for health and wellness, a proven track record in sales, and excellent interpersonal skills. As a Sales Executive, you will be responsible for building strong customer relationships, achieving sales targets, and representing our brand with enthusiasm and professionalism.

Key Responsibilities:

· Develop and execute sales strategies to achieve sales targets

· Build and maintain strong relationships with existing and potential customers, including retail partners, healthcare professionals, and individual clients.

· Organize and conduct product demonstrations/presentations to distributor/ partner

· Monitor market trends, customer feedback, and competitor activities to identify opportunities for growth.

· Collaborate with the marketing team to implement promotional campaigns and strategies.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

· Monitor and analyze sales performance metrics to refine strategies and achieve goals.

· Provide regular feedback to management regarding customer needs, competitor activities, and market trends.

· Prepare regular sales reports and updates for management.

Qualifications:

· Proven experience in sales, preferably in the health supplement, pharmaceutical, or FMCG industries.

· Strong communication, negotiation, and interpersonal skills.

· Passion for health, wellness, and nutrition.

· Ability to work independently and as part of a team.

· Excellent organizational and time-management skills.

· Diploma in business, marketing, nutrition, or a related field is preferred but not compulsory

What We Offer:

· Competitive salary and commission structure.

· Opportunities for career growth and professional development.

· Comprehensive training and support.

· Employee benefits such as employee discounts

· A positive and collaborative work environment.

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibility

As a Sales Supervisor, you will play a critical role in managing and motivating sales representatives, ensuring sales targets are met or exceeded, and developing strategies to enhance product visibility and customer engagement. This position requires strong leadership skills, in-depth knowledge of the retail industry, and a commitment to achieving sales objectives.

Job Description

* Lead, supervise, and mentor a team of sales representatives working in supermarkets and hypermarkets. Provide guidance, training, and support to maximize their performance.
*Develop and implement effective sales strategies to increase product sales within the retail sector. Set clear sales targets and objectives for the team.
* Establish and nurture strong relationships with supermarket and hypermarket clients. Understand their needs, preferences, and sales expectations.
* Become an expert in the products you are selling, including their features, benefits, and unique selling points.
* Create sales plans and promotional strategies to boost product visibility, attract customers, and drive sales growth.
* Monitor and assess the performance of sales representatives and the effectiveness of sales strategies. Make adjustments as needed to meet or exceed sales targets.
* Maintain accurate records of sales activities, including client interactions, sales pipelines, and revenue forecasts. Provide regular reports to management.
* Stay informed about industry trends, market changes, and competitor activities. Use this information to adjust sales strategies and remain competitive.
* Assist the sales team in negotiating pricing, contracts, and terms with clients to secure sales agreements.
* Address client inquiries, concerns, and order processing efficiently. Ensure exceptional customer support to maintain strong client relationships.
*Able to carry heavy goods, about 20Kg-30Kg.
*Able to work overtime, public holiday or weekend if required
Location Island Wide

Requirement

*At least 2 Year(s) of working experience and have experience in the related field is required for this position.

*Candidate must possess at least higher Education/ Diploma in any field.

*Bilingual speaker, need to liaise with Chinese & English client & workers.

*Strong leadership skills and management competencies.

*Strategic & critical thinking as well as decision-making and negotiation skills.

*Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independent and pressure environment.

*Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Administrative Functions

• Liaising with clients
• Attending Meetings on site
• Co-ordinating between administrative and site operations
• Renewing work permits for foreign employees of company
• Liaising with vendors for procurement and maintenance of machinery / office equipment / insurance policies, etc.
• Facilitating the renewal and / or application of company certification
• Facilitating stock checks of company’s inventory
• Preparing payment claims and invoices to clients
• Assisting the management to enact contingency plans in event of emergencies (e.g., Covid - 19)
• Liaising with government official for compliance
• Any other matters that may be referred to you.

Primary Functions

• Team Management: Lead, train, and motivate the sales team to achieve targets.
• Sales Strategy: Develop and implement sales strategies to meet business goals.
• Customer Relationships: Build and maintain relationships with key clients and customers.
• Performance Monitoring: Track sales metrics, analyze performance, and adjust strategies as needed.
• Budget Management: Oversee sales budgets and ensure cost-effective operations.
• Market Analysis: Analyze market trends and competitor activities to identify opportunities.
• Reporting: Provide regular sales reports and forecasts to senior management.

This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.

2. Build and maintain positive and long-lasting client relationships. 3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.

4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.

5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.

6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends .

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

Key Duties and Responsibilities (but are not limited to)

· Preparation of sales quotation and follow-up with customer

· Liaising with customers and suppliers for order and delivery

· Assist sales representatives in forecasting/planning of goods order/delivery

· Handle sales order processing and other sales-related support and administrative duties

· Develop a new account to expand the client base

· Prepare sales reports regularly

· Handle all sales-related activities and documentation (Sample board ,Stock order, Packing List, Delivery Order &

Invoices)

· Helping the sales team to improve their productivity by contacting customers to arrange appointments and

ensuring all sales representatives have high-quality, up-to-date support

· Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer

queries, informing them of delays, arranging delivery dates, and scheduling marketing events

· Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and

product numbers

· Inputting orders, ensuring they are processed according to customer requirements in SQL and ensuring all

orders are accurate and delivered on time

· Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently

· Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial

information to the finance department.

· Making the company's products and services as attractive to potential customers as possible.

Responsibilities:

Generate sales leads,

Be the first point of contact for prospects and customers

Identify customer needs and AV equipment rental solutions

Build and maintain customer relationships

Achieve agreed upon sales targets and outcomes within schedule

Report on all sales leads and status

Provide accurate and complete information by using data entry, reporting, and follow up procedures

Handle all customer complaints, provide appropriate solutions and alternatives, and follow up within timely manner

Keep records of all customer interactions, process customer information into database, and document process in electronic files in accordance with company policies

Qualify and present ideas to the right customer at the right moment

Prepare quotes and estimates for customers

Experience:

1-3 years of previous successful experience in a similar role (preferred)

Knowledge of AV equipment

Exceptional communication skills

*Salary range stated excludes commission etc... to be discussed.

Supervisor Job Description Template

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day