• Singapore Based (Ubi)
• Monday – Friday (8.30am – 6pm)
• Salary: SGD 2,200 – SGD 2,500 + Commission + Allowance
• Polytechnic Diploma - Electrical & Electronics Engineering is preferably; IT Solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries is preferable.
• Career Progression Opportunities

Job Description:

• Active canvasing for new customer base
• Achievement of agreed upon sales targets and outcomes within schedule
• Pre-sales activities to ensure healthy pipeline and good closure rate, with post-sales activities occasionally according to sales requirement
• Performance of sales cycle which includes sales quotation, order confirmation, purchase requisition, delivery (urgent case), installation (occasionally), payment collection

Requirements:

• Basic IT knowledge in Tele-Communication, Excel, PowerPoint
• Polytechnic Diploma - Electrical & Electronics Engineering is preferably.
• IT Solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries is preferable.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Reporting to Sales Director

• Provide support to Sales Engineers on quotations and proposals

• Handling of incoming calls and follow-up tele-enquiries, email-enquiries

• Process of sales orders and ensure orders fulfilment

• Coordinating all deliveries to ensure efficient and effective services to the customers. Assist in the unpacking of shipment to re-arrange for local delivery.

• Create and maintain both inventory and customer databases. Conduct mass mailing and tele-marketing periodically

• Assist in organizing exhibitions and seminars. Manage samples, catalogues and flyers

• Any other ad-hoc duties assigned

Requirements:

• Diploma or equivalent

• Minimum 2 years experiences in sales admin support or order processing

• Team player, self-motivated, proactive and able to work independently

• Display initiative to follow up with teams or customers

• Good at coordinating and clear of priorities.

• Able to display trouble-shooting skills independently, when needed.

• Good communication skills on both email and call

• Proficient in computer knowledge (Microsoft Office) and SAP (willing to learn)

• Some experience in 3rd party logistics and willing to assist in unpacking of shipment

• Location: Near Bukit Merah/Henderson | Mon - Thur in office and Fri (Work From Home)

• Monthly salary + AWS + Variable Bonus.

• Candidates available immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Introduction to GoNetZero™

GoNetZero™ empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits. It is the carbon management business of Sembcorp Industries, a Singapore Stock Exchange-listed company.

GoNetZero™’s suite of digital solutions includes Measure – which enables clients to begin their net-zero journey by assessing their organisations’ emissions; Manage – which allows clients to view, manage, and retire their EAs portfolio seamlessly on a single platform; and Perform – which helps clients maximise the output and lifespan of their renewable energy assets across multiple sites on a single dashboard. Additionally, GoNetZero™ provides custom solutions tailored to clients’ decarbonisation needs.

Since its launch in 2022, GoNetZero™ has supported over 80 clients globally through its established offices in Singapore, the UK, and Vietnam.

Key Responsibilities

1. Strategic Customer Management: Develop and implement strategies to maximize customer satisfaction, retention, and growth.
2. Leadership and Team Development: Lead and mentor a team of customer success professionals, fostering an environment of continuous improvement and excellence.
3. Advanced Technical Support: Serve as the primary point of contact for high-level technical inquiries, working with technical and Group Digital teams to troubleshoot complex issues, and ensuring timely resolution.
4. Customer Advocacy: Build strong relationships with key customers, acting as their advocate within the organization to ensure their needs and expectations are met. Work with Product team as customer advocate.
5. Product Expertise and Feedback: Act as an expert on our products, providing insights to customers, and channeling customer feedback to the product team for enhancements.
6. Performance Metrics: Define and monitor key performance indicators for customer success, including customer engagement, satisfaction, retention rates, and overall customer health scores.
7. Cross-functional Collaboration: Collaborate closely with sales, product, technical and Group Digital teams to align on customer goals, product improvements, and business strategies.
8. Training and Education: Develop comprehensive training materials and programs for customers, enhancing their understanding and use of our products.
9. Account Growth: Identify opportunities for account expansion and collaborate with sales teams to ensure growth attainment.

Requirements

• Bachelor’s or Master’s degree in a technical field, such as Computer Science, IT, Engineering, or a related area
• 5+ years of experience in a technical sales or presales engineering role in SaaS or software industry
• Experienced in providing product demos and conduct technical presentations for prospective clients
• Strong technical acumen with the ability to translate complex technical concepts and challenges into actionable plans
• Exceptional communication, interpersonal, and relationship-building skills
• Strong analytical and problem-solving abilities, coupled with an organized and proactive nature
• Experience in solar industry will be an advantage
• Experience in customer success a plus
• Mandarin speaking is a plus due to potential new market entry

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset - Put the interest of the Group ahead of individual interests.
• Collaboration - Deliver through collaborating across markets, businesses and functions.
• Accountability - Hold team and self accountable to deliver on our commitments.

Working Location: 30 Hill Street Singapore 179360

This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.

Information:

1. S$2600 to S$4500 + Allowance

Responsibilities:

• Attend to customer inquiries, quotations, and taking of orders from the customers.
• Coordination works for fulfilling the customer's order requirements.
• Build customer relationships through regular visits & responses to their queries
• Understand customer's requirements and advice customers related to technical issues
• Develop new customers by study customer needs and trends relate to our products
• Collate and submit sales reports and analysis

Requirements:

• GCE 'A' Level/Diploma/Degree in any discipline
• Minimum 2 years of working experience in a Sales preferrably in marine industry.
• Possess Class 3 driving license and own a car are preferred.
• Ability to speak Mandarin, verbal and written (to liaise with Mandarin-speaking customers)

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Are you seeking an environment that helps to enhance your overall career and develop your personality?

Our team is expanding and we want someone who strives for more and keen learning mentality.

WHAT DO WE DO:

We are a growing Sales & Marketing company that specialises in face-to-face marketing with accomplished track records. We work with various global industries leaders, providing external source of revenue for our clients and aid them to increase their branding through our expertise.

Your role:

- To be the branding for our clients

- Comfortable in talking with people face-to-face

- Boost clients sales revenue through sharing of product

GET TO KNOW US:

We are a focused team with individuals who aim to exceed expectations and celebrate every little success together. Be part of a team that always wants to be the best!

If you want to be considered for this role, here are what we are seeking for:

- Keen in learning

- Team player - Enthusiast and positive!

- Charming smile

IF YOU ARE KEEN TO EXPLORE MORE, CLICK ON THE APPLY NOW BUTTON NOW!

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

• Have at least 2 years experience in sale
• Manage various fruit stalls in Singapore and its employees
• Must be knowledgeable about durians and fruits from various countries and states
• Have knowledge about the pricing and quality of durians and fruits
• Be able to identify sales trends
• Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons

Location : Tiong Bahru/ Bukit merah area

Sales Support & Quotation Management:

• Prepare and issue accurate quotations based on customer requirements and follow up on potential sales.

• Liaise with Site Engineers to understand customer needs and provide necessary support.

• Assist in the preparation of sales proposals and offer technical solutions where appropriate.

Inter-Section/ Departmental Coordination

•

Purchasing & Product Sourcing

• Support purchasing roles by ensuring that materials and products are sourced in line with customer

requirements and job timelines.

• Assist in sourcing and evaluating products and suppliers, negotiating pricing, and ensuring lead time clearly

defined.

Administrative & Documentation Tasks

• Maintain and update customer databases, ensuring accurate and up-to-date information including customer

details, sales history, and service records.

• Organize and file documentation records related to quotations, purchase orders, and customer & supplier

interactions.

• Handle general customer inquiries through calls, emails and WhatsApp to resolve issues in a timely and

professional manner.

• Provide administrative support for sales meetings, product presentations, and other related events.

Customer Satisfaction Monitoring

• Track and monitor customer satisfaction and dissatisfaction, addressing issues where necessary to enhance the

overall customer experience.

• Escalate unresolved issues to the Section Team Lead/ Sales Manager or relevant departments for further

action.

Requirements

• Mech/ Chemical Engineering Degree so that can easily understand engineering terms.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office applications (Word, Excel, Outlook)

• Ability to handle multiple tasks, work under pressure, and meet deadlines.

Key Responsibilities:

• Involved in campaign management, including executing product promotions, product launches, product listings, and campaign follow-ups.
• Manage the online store, ensuring it is up-to-date and optimized for user experience.
• Work towards achieving growth targets and meeting sales goals through effective digital marketing strategies.
• Assist in developing and implementing demand generation plans to increase site revenue.
• Collaborate with the Design Team to fulfill artwork requirements and ensure deadlines are met.
• Maintain stock inventory accuracy and address any discrepancies as they arise.
• Manage online chat interactions and liaise with the Product team to provide accurate product knowledge to customers.
• Generate regular analysis and sales reports to monitor performance and identify areas for improvement.

Requirements:

• Bachelor's degree or equivalent qualification in Marketing, Business, or a related field preferred.
• At least 2 years of proven experience in sales, marketing, digital marketing, e-commerce, or related fields.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Basic Adobe Photoshop knowledge would be advantageous for tasks such as basic image editing and content creation.
• Detail-oriented with a focus on accuracy in inventory management and reporting.
• Ability to work independently and proactively contribute to the team's success.

Job Responsibility:

• Build, maintain, and enhance strong relationships with existing and new customers.
• Implement FIFO (First In, First Out) to ensure product rotation and regularly check near-expired stock to minimize returns.
• Achieve the agreed sales targets set by the company.
• Monitor and recommend optimal stock levels to retailers to avoid stockouts or overstocking.
• Understand and execute basic selling procedures effectively.
• Manage payment processes and comply with the company’s payment policy.
• Follow the assigned itinerary and ensure all allocated outlets are serviced daily.
• Deliver professional and quality sales and after-sales services.
• Communicate effectively with retailers regarding trade activities and mechanics.
• Provide feedback on sales/operational issues, competitors’ promotions/pricing, and market sentiments.

Key Requirement:

• GCE “N” Level Certificate or equivalent.
• At least 2 to 3 years of experience in General Trade (e.g., Mini Marts & Provision Shops) or Modern Trade (e.g., Supermarkets and Convenience Stores).
• Ability to work under pressure.
• Strong communication and customer service skills.
• Ability to work independently with a positive attitude..
• Possess own motorcycle and a valid Class 1 driving license.

Role: Sales Coordinator

Duration: Full time

Location: Kaki Bukit, East Region

Description:

• Perform strong back-end administrative support to outdoor sales team(Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing)
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Connect with key customer contacts (external) as needed
• Support lead manager by ensuring projects adhere to agreed plans and schedules.
• Collaborate with internal teams such as Finance, Procurement, Logistics, and Marketing to facilitate smooth operations.
• Attend online and offline product training sessions arranged by vendors to stay up-to-date with the latest developments.
• Assist in the preparation and submission of reports and documents for tenders.
• Proactively sourcing for new sales opportunities through inbound lead follow-up

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working/administrative experience in relevant field
• Exposure to computer hardware/software/maintenance contract
• Strong phone presence, interpersonal & customer service oriented
• Enjoy interacting and communicating with people, and maintaining good rapport with our IT Business Partners
• Excellent opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Eager to thrive in a fast-paced and dynamic environment with a friendly and supportive team dedicated to continuous learning
• Proficient in MS Office & Excel

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Description:

• Build and maintain strong relationships with existing and potential clients.
• Understand client needs and provide tailored solutions.
• Manage and expand individual sales pipeline, identifying and pursuing new business opportunities.
• Review personal sales performance regularly and develop and implement sales strategies to meet and/or exceed targets.
• Provide consulting and after-sales support to ensure smooth implementation and continued satisfaction.
• Collaborate closely with internal sale support and technical team to deliver optimal solutions.

Job Requirements:

• Minimum Higher Nitec and above.
• Fresh graduates are welcome to apply.
• Strong interest / passion in sales.

Your Role
We are looking for an experienced Sales Engineer (Laboratory/ Electronic Testing) / Sales Executive (Cleaning Equipemts) to develop & identify business opportunities including sales visits, preparation of proposals, products & proposals presentation, contracts negotiation and closing of sales.

What Will You Do

• To develop and identify business opportunities
• To do sales visits, preparation of proposals & closing of sales
• To develop sales strategies for the growth of existing and new accounts
• To market wide range of products and provide customers with solutions
• To meet sales quota set and participate in yearly and periodic budget exercises.

What Do We Want

• At least Diploma/ Degree in Electronic/ Telecommunication / Engineering in relevant fields
• Min 1-2 years of relevant work experience in electronic testing / laboratory fields
• And have electrical control circuits, hydraulic system, electrical diagram working experinces
• Possess own transport will be advantage.
• Willing to travel.

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3500 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Senior Sales Executive | NVOCC | Tanjong Pagar

Salary: $4,500 - $6,500 + Commission + AWS
Working hour: Monday - Friday (9am – 6pm)
Working location: Tanjong Pagar

Job Responsibilities:

• Management of Non-Vessel Operating Common Carrier (NVOCC) account of overseas customers and domestic customers.
• Generate New Sales & complete responsibility for all assigned NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/ Rate Negotiation / Closing spot Ad hoc rates
• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

(a) Visiting supermarket outlets as assigned

(b) Account for stock balance in outlets and resolve any discrepancy

(c) Liaise with store managers / in-charge of negotiating promotions and space buys

(d) Ensure displays are properly stocked on shelves

(e) Process and account for stock return

(f) Monitor stocks expiry date and practice first in first out stock rotation

Requirements:

Minimum GCE’N’ Level with at least 1-year working experience in Food FMCG/retail industry
Good negotiation skills
Basic Microsoft Excel skills
Good verbal communication skills

Have a Motorbike to ride around would be advantageous
Able to start work within short notice is advantageous.

• Develop new customers while managing our existing customer base
• Pre-sales preparation (preparing project budgetary prices, quotations, costings, completion of technical specifications, delivering catalogues and engineering data to customers)
• Provide technical and engineering support to customers, whenever necessary.
• Electrical & mechanical products knowledge

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

1. Client Relationship / Acquisitions

• Build and maintain strong, long-lasting client relationships.
• Identify and pursue new sales opportunities through networking, cold calling, and inbound leads.
• Conduct thorough needs assessments to understand client requirements and tailor solutions accordingly.
• Present, promote, and sell products/services to prospective clients
• Drive bid processes and ensure efficient and relevant participation with operations.
• Negotiate and close contracts.
• Address customer needs and ensure high levels of customer satisfaction.
• Provide exceptional customer service by responding to client inquiries and resolving issues in a timely manner.
• Ensure that clients have a positive experience with the company, from the initial contact through the entire sale process

2. Sales Targets and Reporting

• Achieve sales targets and contribute to the team’s overall revenue goals.
• Provide accurate and timely reports on sales activities, including pipeline updates, forecasts, and client interactions.
• Track and report on key performance indicators (KPIs) related to both new client acquisition and client retention.

3. Sales Operations

• Maintain CRM system, and other sales tools to ensure effective sales operations.
• Contribute to a culture of strong sales performance through the use of the Compass Group sales methodology.
• Ensure compliance with company policies and industry regulations.
• Maintain in-depth knowledge of the company’s services and industry trends.
• Use organisational knowledge to educate clients and provide them with the best possible solutions.

4. Market and Competition Analysis

• Participate in the analysis of geographical sector in terms of opportunities, movements and anticipates future consultations by defining the priorities and objectives to be achieved.
• Identify and gather intelligence on key opportunities, trends and competitors. Analyze the positioning of the competition in the territory.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

COMPETENCIES:

• Results-driven with a strong focus on achieving sales goals.
• Customer-centric mindset with a commitment to client satisfaction. Able to think from the client and customer perspective to deliver solutions that provide a win/win impact and make sound commercial sense.
• Ability to quickly build rapport and establish trust with clients.
• Resilient, with the ability to handle rejection and stay motivated.
• Detail-oriented and organized, with excellent time management skills
• Challenges the status quo and articulates clearly the case for change.
• Creates local partnerships.
• Ability and preference to persuade and motivate others
• Business and results focused.
• Ability to solve problems.
• Experienced negotiator
• Professional communication skills in English

QUALIFICATION / EXPERIENCE:

• University degree in Marketing, Business Administration, Economics and /or related areas
• Minimum of 8 years of sales experience, preferably in Hospitality / Food Catering.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite

Responsibilities & Duties

· Identify and develop potential new customers

· Provide support and further develop existing customers.

· Marketing, promoting and selling of products.

· Provide advice on best solution and product to customers.

· Analyse competitors and market trend.

· Prepare quotations.

· Meeting of sales target and plan.

· Perform other duties as assigned.

Requirements & Skills

· Minimum Diploma in engineering, preferably Robotics and Automation.

· Minimum 2 years of experience in technical sales.

· Strong communication and sales skill.

· Good knowledge of industrial automation systems / equipment.

The Who

In 1988, our founders had an ambitious dream to form the largest specialized travel company in the world – to set the example of how touring and travel should be done. The belief that travel is one of the most emotive experiences you undertake and our ambition to make this experience the absolute best it can be for the traveller, has become the guiding principle for TAG.

We believe that through a bespoke, high-touch and personal service, we can alleviate the stress and complexity of travel. So, whether it is a business meeting to close a deal, an event to meet industry peers or a gig for 50,000 screaming fans, we will get our clients to where they need to be feeling ready to take on the world.

The Why

At TAG, our company values matter. We appreciate our staff working as a Team, having Ambition and being Genuine.

You will have a passion for the job you do, as well as a drive to want to do better – in return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!

The What

As an Entertainment Specialist you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:

• Independently manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs
• Analyse all inquiries and requests received from clients and provide expert advice on the best options to offer
• Formulate complex, logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
• Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation
• Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations, ensuring client and booking files are maintained in relevant systems
• Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service; mitigate any financial loss through individual and avoidable error
• Operate in accordance with client service level agreements (SLAs) and TAG policies and standards
• Action all required company tasks and client or supplier processes in a timely and effective manner to ensure correct information is readily available for continuity of service for all team members
• Process complex reissues and pricing records accurately and manage Quality Control (QC) procedures and tasks
• Manage and successfully deliver profit and sales targets in relation to own client portfolio, continually looking for opportunities to maximise revenue and margin
• Negotiate the best rates and deals from vendors to reduce client expenditure; assess all potential revenue and income streams for maximum company profitability
• Process administrative tasks including accounting queries from both the client and finance department through to final reconciliation; assess client credit levels, if applicable, and work in conjunction with the finance department to ensure payments are received
• Complete all TAG systems and respond to all communications proactively, promptly, efficiently and accurately
• Ensure all PNRs Galileo are correct and fully completed
• Log all client and supplier favours accordingly
• Adhere to PCI regulations in accordance with company policy
• If required, accompany client on the tour/production to provide client support during the tour/production and ensure client satisfaction, if assigned
• Act as a mentor to the junior members of the team, share knowledge and assist with training as required, including new starters and TAG Academy
• Demonstrate professionalism, attention to detail adhere to service level expectations in your day-to-day dealings with clients; escalate any issues or concerns in a timely manner to Team Leader
• Develop and maintain positive and valuable relationships with key vendors relevant to TAG’s client base and support the Supplier Program; attend presentations, networking events, site visits and functions, with any related activities carried out and followed up as necessary
• Retain accounts and agreements, ensuring the highest standards and levels of service are always delivered with a personalised and individual approach to each client
• Share business opportunities with the commercial team
• Proactively seek ways to improve functionality of the entertainment team; suggest ideas for improved practices locally and companywide

The How

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements ‘outside of office hours’ to manage time zones and other work commitments. As an Entertainment Specialist there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.

• BS or BA degree OR in lieu of education, equivalent combination of education and directly related experience.
• 5+ years of relevant travel consulting experience within a travel agency, managing high demand clientele
• Strong knowledge and understanding of airfares, contracted fares, ticketing and reissues
• GDS experience (Travelport preferred)
• Versed in booking flights, hotels and good understanding of published airfares
• Experience handling VIP, touring, film, theatre, production or media clients and/or group travel

The Where and When

This is a full-time role (40 hours per week) based in our Singapore office. Since March 2020 we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.

You will report into the General Manager, who is based Singapore. There are other regional teams based in Australia, New Zealand, UK and the US that you may work closely with, too.

The Important Bit

As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So, here’s our promise to you:

• Competitive salary DOE
• Health Insurance Benefit Scheme
• Wellness/EAP programme
• Employee discounts
• We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to [email protected]

And before you press send, please make sure you’re eligible to work in Singapore!

COMPANY DESCRIPTION

Since 2003, we have dedicated ourselves to ensuring we provide the highest standards of care and education for our children. But we are more than just that. Our literature-based curriculum is thoughtfully designed to ignite learning valuable experiences in the early years. Besides building a strong foundation for literacy, we are invested in nurturing other important competencies. We want to help our children develop skills such as critical thinking, collaboration and communication—skills essential for the 21st century. With 43 centres island-wide, Star Learners is one of the largest wholly-owned private child care brands in Singapore. Under the Partner Operator scheme (POP), we dedicate our strengths to provide quality care and education while ensuring affordability and accessibility. We are also strongly committed in investing in the professional development of our early childhood educators.

RESPONSIBILITIES

Overarching Responsibility: We are looking for a skilled and seasoned Talent Acquisition Specialist to oversee the creation of a Talent Pipeline and effectively manage our Data Collection and Workflows.

Role Responsibilities:

• Craft and publish job descriptions and job advertisements on various job boards and social media platforms.
• Utilise diverse sourcing techniques such as social media, employee referrals, and networking to find potential candidates.
• Review resumes to identify candidates who meet the position's requirements and conduct phone interviews for further evaluation.
• Collaborate with hiring managers to understand their recruitment needs and conduct reference checks when necessary during the hiring process.
• Devise and execute effective recruitment and retention strategies to attract qualified talent.
• Ensure a positive candidate experience throughout the recruitment process, from application to onboarding.
• Use recruitment metrics and analytics to assess the effectiveness of sourcing channels, predict hiring needs, and optimise strategies for building the talent pipeline.
• Identify opportunities to streamline recruitment workflows, leveraging technology and automation to improve efficiency.
• Maintain and grow a database of potential candidates for future hiring needs, ensuring a robust and diverse talent pool.
• Ensure that all recruitment activities comply with employment laws and internal policies.
• Collaborate with HR teams to facilitate smooth onboarding processes for new hires, ensuring they feel welcomed and set up for success.
• Represent the company at job fairs, networking events, and industry conferences to promote open positions and the organisation's values.
• Engage in other People-related projects and initiatives as required.
• Stay up-to-date with the latest recruiting trends and best practices, actively participating in professional development opportunities.

• Diploma or Degree in Human Resource Management or its equivalent (preferred)
• Excellent communication, interpersonal and organisational skills
• Strong attention to detail to ensure that all recruitment processes and paperwork are completed accurately and on time
• Ability to work independently and as part of a team
• Experience or background in the Early Childhood sector is an advantage

Summary:

This role is a more Senior part of the IT internal Application Support team with the task of supporting the internal ERP Applications or other core Applications which are sitting with IT. Manages incidents and requests through to completion, escalating and communicating with internal and external parties as needed.

What you'll do:

• Act as the first point of contact for all user support related queries regarding the core Applications
• Responsible for resolving & escalating user request tickets
• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications in the companies internal Ticket/Asset Management tool
• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests
• Ensure proper documentation, notification, escalation, tracking & follow up of all incidents/ service request
• Regularly provide statistical reports about support cases and incidents, review issues & propose corrective actions
• Level 2 support for all IT internal Applications (L1 support when no Application Specialist in the team or deputizing)
• Look for opportunities how to proactively improve the customer service and internal processes by identifying repeat issues or service risks and aid in prevention
• Take lead role on projects and extended tasks but also supports if the Application Specialist is not available
• Support the Manager with some high priority tasks or difficult customers
• Support Business with communication of changes for existing or new Applications

What you'll need:

• Diploma in Computer Science, Information Technology or relevant discipline
• At least 5 years' experience in user support focus on Application Support
• Experience in PLM
• Strong problem solving and system troubleshooting skills
• Technically proficient in Microsoft Office and use if Ticketing Systems
• Good command of written and spoken English
• Good interpersonal and communication skills
• Capability to work under pressure & fast pace environment

Cost Tracking and Analysis:

• Monitor and track costs across projects, operations, and logistics functions to ensure alignment with key stakeholders
• Perform monthly cost analyses to compare actuals against budgets, identifying variances and ends to support strategic decision-making.

Budgeting and Forecasting Support:

• Collaborate across departments to assist in forecasting activities, and help to develop and maintain cost-effective budgets.
• Prepare accurate cost forecasts and contribute to the budgeting process to support financial planning.

Reporting:

• Produce and provide regular reports on costs, budgets, and variances to keep stakeholders informed and facilitate transparency.
• Generate insightful cost and expenditure reports to support proactive cost management,

Project Cost Management:

• Manage project-specific cost tracking to ensure expenditures stay within budgeted limits and align with financial goals.
• Conduct spot checks on cargo and post-project cost reviews to assess profitability, addressing overspending when identified.

Invoicing and Activity Tracking:

• Generation and processing of invoices, Keeping and maintaining records of contracts, sales agreements, services, and activities are in cost tracker accurately.
• Support accounts receivable (AR) tracking by updating records and ensuring timely invoicing.
• Organize and document all invoices for easy access and retrieval.

Customer Service and Issue Resolution:

• Address customer inquiries and disputes about invoices, handling adjustments, and clarifying incorrect charges.
• Collaborate with finance, operations, and customer care to resolve invoicing issues promptly and enhance customer satisfaction.

Position Overview:

At SuperGenius Preschool, we're excited to offer an opportunity for a dedicated Curriculum Specialist to join our innovative team. This role is designed for an individual with a passion for early childhood education, who thrives on crafting engaging learning experiences and is proficient in utilising AI tools for curriculum development. As a key member of our team, you will collaborate closely with infant and preschool educators to deliver a curriculum that embodies our commitment to the SuperGenius philosophy of "Learn, Create and Share Joyfully", ensuring it is both inclusive and impactful.

Responsibilities:

• Develop and refine a child-centric curriculum that is fully aligned with our mission, vision, and educational ethos, ensuring it promotes holistic development across cognitive, social, emotional, and physical domains.
• Utilize advanced AI tools to craft creative and personalized lesson planning, tailoring content to cater to the developmental needs and interests of preschool-aged children (2-5 years old).
• Actively seek, analyze, and integrate educator feedback to continuously improve and update curriculum materials and ensure their effectiveness.
• Design and deliver dynamic training sessions for teachers, providing them with comprehensive lesson plans, guidance, and support to facilitate successful curriculum implementation.
• Ensure the curriculum includes engaging, interactive, and hands-on learning experiences that foster exploration and play, as well as incorporate diverse perspectives for a culturally sensitive and inclusive educational experience.
• Work collaboratively with the educational team to ensure curriculum alignment with learning objectives, program goals, and educational standards.
• Stay abreast of current trends, research, and innovations in early childhood education to inform and enhance curriculum development practices.
• Conduct regular assessments and evaluations of the curriculum's impact, and revise materials as necessary to maintain relevance, engagement, and educational excellence.
• Uphold a forward-thinking and research-informed approach in all aspects of curriculum development and execution, maintaining our commitment to inclusive education that nurtures growth in every child.

Requirements:

• A Bachelor's degree in Early Childhood Education, Child Development, or a related field is required. A Master's degree in these fields is highly preferred.
• A minimum of 5 years of proven experience as a Curriculum Writer or in a similar role, specifically within an early childhood or preschool educational setting.
• Comprehensive knowledge of early childhood educational principles, theories, and best practices, as well as an understanding of child development stages and their implications for curriculum design.
• Exceptional writing and communication skills, with a proven track record of creating clear, concise, and engaging curriculum materials that are innovative and age-appropriate.
• Familiarity with current educational standards and frameworks applicable to preschool education, along with the skill to integrate these into curriculum development effectively.
• Demonstrated creativity in developing educational experiences that support and stimulate children's growth and development.
• Proficiency in utilising AI tools and educational software for innovative curriculum planning and content development.
• A proactive and responsive approach to feedback, with the ability to incorporate multiple perspectives into curriculum refinement.
• Excellent attention to detail and a commitment to producing high-quality work that meets deadlines.
• Strong organizational abilities to manage multiple projects simultaneously, ensuring a streamlined and efficient workflow.
• Ability to collaborate effectively within a team environment, working with diverse stakeholders to achieve educational goals.
• A strong commitment to creating and maintaining a supportive and inclusive learning environment for all children.

How to Apply:

Join our team at SuperGenius Preschool and contribute to a world where learning is joyous and curiosity is endless. We are proud to be committed to diversity and inclusivity in our vibrant educational community.

To apply, please send the following to [email protected]:

• Your current resume
• A cover letter detailing your experience and passion for this role
• Examples of curriculum materials you have previously developed
• An optional teaching demonstration video, if available

We appreciate every application we receive, but we will only reach out to candidates who are shortlisted for an interview.

Thank you for considering a career with SuperGenius Preschool. We look forward to the possibility of you joining our dynamic team.