ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

· Supervising a team and ensuring smooth operation

· Responsible for the sales of products

· Handle inventory management, housekeeping and merchandising

· Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

· Process payments by totaling purchases; processing cash or other credit cards

· Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

· 6 days roster based (retail hour 11am to 10pm)

· 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

Below are duties, tasks, and responsibilities most companies would include in the job description of their sales supervisors:

§ Formulate pricing policies.

§ Determine daily coupons.

§ Ensure pricing is correct.

§ Work on store displays.

§ Attend trade shows to identify new services and products.

§ Coach, train, counsel, recruit and discipline employees.

§ Evaluate on-the-job performance of sales team.

§ Identify future and current trends that appeal to consumers.

§ Ensure merchandise ready to be displayed clean.

§ Approve contracts with vendors.

§ Ensure items are in stock and maintain inventory.

§ Keep up with fluctuating demand and supply.

§ Analyze financial and operating statements for profitability ratios.

§ Ensure promotions are in with company’s standards.

§ Utilize ICT for data analysis, to record sales figures and forward planning.

§ Monitor local competitors.

§ Organize sales staff schedules.

§ Preside over staff meetings.

§ Assist sales staff in achieving sales targets.

§ Manage different departments in the store.

§ Handle customer complaints, questions and issues

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Role:

- Team Leader: Lead and manage a team of sales representatives or account managers.

Strategy Development: Develop sales strategies and plans to achieve company sales targets and objectives.

- Customer Relationship Management: Build and maintain relationships with key customers, clients, and stakeholders.

- Performance Management: Set sales targets and KPIs for the team and monitor performance against goals.

- Training and Development: Provide training, coaching, and mentorship to the sales team to enhance their skills and capabilities.

- Forecasting and Planning: Forecast sales trends, analyze market data, and develop sales forecasts and budgets.

- Sales Process Optimization: Streamline and optimize the sales process to improve efficiency and effectiveness.

-Reporting and Analysis: Monitor sales metrics and performance indicators, and prepare regular reports for management.

Responsibilities:

- Setting Sales Targets: Set ambitious but achievable sales targets for the team based on market analysis and company objectives.

- Sales Planning: Develop comprehensive sales plans and strategies to guide the team in achieving their targets.

- Sales Coaching and Training: Provide ongoing training, coaching, and development opportunities to improve the skills and performance of the sales team.

- Performance Monitoring: Monitor individual and team performance against sales targets and KPIs, and take corrective action as needed.

-Client Relationship Management: Build and maintain strong relationships with key clients and customers to ensure high levels of satisfaction and retention.

- Market Analysis: Conduct market research and analysis to identify new opportunities, market trends, and competitive threats.

- Working hours 9pm to 3am, may include weekend and public holidays

• Achieve and exceed assigned personal / company sales targets.
• Experience in handling & closing high ticket sales.• Brand Advocacy: Promote and represent the ONLY brand with passion and a deep understanding of all our services, effectively communicating our value to clients.
• Sales Performance: Achieve and exceed assigned personal and company sales targets, leveraging your experience in handling and closing high-ticket sales.
• Operational Oversight: Ensure the efficiency and profitability of the outlet by overseeing daily operations, including devising sales plans and managing customer care and administrative programs.
• Inventory Management: Assist in inventory management to ensure optimal stock levels and availability.
• Customer Relationship Management: Actively follow up and maintain strong after-sales relationships with customers, ensuring high levels of satisfaction and exceptional service experiences.
• Team Leadership: Guide and lead the team to meet and exceed their monthly targets, fostering a cohesive and motivated work environment.
• Continuous Learning: Stay updated with the latest technologies and devices, demonstrating a commitment to continuous learning and improvement.
• Treatment Expertise: Perform face, skin, body, hair, and scalp treatments with excellent skill and service attitude, making professional recommendations on products, treatments, and packages.

Position: Product Development Specialist

Location: Singapore

Salary: Negotiable

Job Description:

1. Regularly evaluate the existing product line to optimize taste, cost, and production processes.

2. Assist the product manager in new product development and optimization, designing innovative products aligned with the brand's positioning and market demand.

3. Analyze market trends, customer feedback, and sales data to formulate product strategies and drive implementation.

4. Collaborate with the central kitchen, supply chain, and marketing departments to ensure new products are delivered on time and within budget.

Candidate Profile:

- Experience Requirements:

· - Over 3 years of experience in quality control or product development in Western fast-food chains is preferred. Familiarity with supply chain management is a plus.

· - Experience in developing star products is highly desirable.

- Skills:

· - Sensitive taste buds with professional skills in quality control, product design, or R&D in chain restaurants or food factories.

· - Strong innovation capability and familiarity with F&B industry trends and consumer preferences.

· - Data-driven mindset with the ability to optimize product strategies through analysis.

- Age Requirement: Above 25.

- Education: Bachelor’s degree or higher; food science, nutrition, or marketing-related fields preferred.

How to Apply:

If interested, please send your bilingual resume (Chinese and English) to [email protected] with the subject line: “Job Application + Your Name.”

We look forward to working together to create a bright future for Shiok Burger!

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

A market leader in the Information Technology industry is seeking a Senior Transfer Pricing Specialist to join their fast-growing organisation.

You will be the key driver to all transfer pricing matters across the region – ensuring regulation compliance, documentation, and reporting deadlines. You will front any queries with internal and external stakeholders regarding Transfer Pricing. You will need to stay up to date on the changes to TP rules and regulations, assessing their impact, and support the development and streamlining of the Group’s TP strategy. Lastly, you will also manage the Group’s Country-by-Country Report (CbCR) filing and TP-related projects.

The qualified individual will have a minimum degree in Accounting and Finance, with minimum of 5 years relevant transfer pricing tax experience in the Big4 and commercial tax space. You should be strong in stakeholder management and excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Reg No. R1987809

BeathChapman Pte Ltd

Licence no. 16S8112

Gemini Personnel , we are twice award-winning HR consulting group specializing in Recruitment, global relocation , Visa services and Career Coaching

As part of their regional expansion, we are hiring to expand Singapore Office

Do you have an eye for talent and a passion for placing talents into rewarding careers? Are you a results-oriented professional who thrives in a dynamic environment?

We're seeking a talented Recruitment Consultant to join our team and make a real difference in the lives of both candidates and clients!

What You'll Do:

Cultivate strong, long-term relationships with clients across diverse industries, gaining a deep understanding of their hiring needs.

Partner with clients to develop customized recruitment strategies, utilizing a variety of sourcing techniques to attract top talent.

Proactively identify and qualify high-potential candidates through screening resumes, conducting interviews, and assessing skills.

Manage the entire recruitment lifecycle, from initial outreach to offer negotiation and onboarding support.

Stay up-to-date on industry trends and best practices to ensure our recruitment strategies are efficient and effective.

Ready to Make Your Mark?

If you're ready to build a successful career and make a difference, submit your resume today!

• Provide ocean market analysis and advisory services to support sales teams
• Maintain clear and effective communication with both internal and external partners
• Focus on and support Trade Lane growth initiatives
• Monitor price trends in the Asia region
• Build and maintain strong relationships with multiple carriers
• Negotiate ocean freight rates for Intra-Asia and global trades, specifically for LG/LX group and MNC accounts, working with ocean carriers’ HQ, RHQ, and local offices
• Perform other duties as assigned by the superior

Job Requirements & Qualifications:

• Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field
• At least 5 years of experience in ocean freight within the international freight forwarding industry, 3PL, or ocean container liners
• Strong negotiation skills to secure competitive rates
• Experience managing ocean products, especially for Asia to Europe, Mediterranean, and Africa trade routes
• Ability to analyze market information related to ocean liners

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Role Overview:
A fast growing crypto startup in Singapore is seeking a passionate and experienced Marketing Specialist to join their team. Working closely with the Marketing Lead and founder, you will manage social content, engage with our community, plan impactful events, and collaborate with Key Opinion Leaders (KOLs). Your expertise in the crypto industry will help us connect with our audience and strengthen our brand presence.

Key Responsibilities:

• Develop and manage engaging social media content across multiple platforms to build brand awareness.
• Foster and grow our online community by actively engaging with users, addressing inquiries, and driving discussions.
• Plan and execute events, both virtual and in-person, to enhance community engagement and promote our brand.
• Collaborate with KOLs and influencers to amplify our reach and drive campaign success.
• Work closely with the Marketing Lead to align strategies and campaigns with overall business objectives.
• Monitor and analyze campaign performance, providing insights for optimization.
• Stay updated on industry trends, competitor activities, and emerging technologies in the crypto space.

Requirements:

• 1-3 years in a marketing role within a crypto-native company.
• Strong understanding of blockchain, cryptocurrency, and the Web3 ecosystem.
• Excellent written and verbal communication skills.
• Experience in social media management, community engagement, and content creation.
• Event planning and coordination experience, with a track record of successful execution.
• Strong networking skills and experience working with KOLs or influencers.
• Highly organized, self-motivated, and adaptable in a fast-paced environment.

Role Overview

We are seeking for Assistant to Teaching Specialist who can seamlessly integrate into our team and make an immediate impact. Reporting to the Team Leader for Education, the candidate will assist the Special Education Teacher in classroom management for children with learning difficulties. Together with the Special Education Teacher, you will assist to manage behavioral and academic challenges, and deliver quality education for our students, while in alignment with our philosophy and guidelines.

Key Responsibilities

1. Program Implementation:

• Assist to deliver programs in alignment with the organization’s philosophy and established guidelines.

2. Professional Standards:

• Assist to execute tasks professionally and adhere to stated guidelines.

3. Teaching Material Preparation:

• Assist to develop teaching materials tailored to each student’s goals.

• Assist to document teaching methods and track achievement of goals after each lesson.

4. Documentation and Records Management:

• Assist to maintain comprehensive documentation and filing of all student-related materials.

Technical Skills & Competencies

1. Teaching & Behavior Management:

• Familiar with Singapore MOE syllabus.

2. Students Communication & Problem-Solving:

• Engage effectively with students to address their concerns and collaborate on solutions to support their development.

3. Application of Psychological Theories:

• Assist to apply psychological theories to practical teaching scenarios.

Qualifications & Experience

• Minimum Experience: Experience in Special Education is a plus.

• Candidates without prior experience, including fresh graduates and A-level students, may apply.

If you are passionate about making a difference in the lives of children with learning difficulties and can contribute immediately to our mission, we encourage you to apply.

Job Descriptions

• Support project requirements through the aid of the BIM-Lead’s Instruction.

• Support project modelling requirements for the project, ensure timely deliveries of the outcome.

• Ensure corporate BIM Standard are consistently in adherence to BIM Content and Maintenance

• Generate documentation and shop drawings directly from BIM Model. • To be involved in design, coordinate, prepare a specification, and liaise with project engineers for drawing submission to the approval stage

• To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specification and statutory regulations.

Requirement

• Degree/ Diploma in Architecture/ Engineering/ Construction

• Familiar with code requirements and BIM submission standards

• Proficient in the use of BIM software and, Bentley

• Minimum 1 year of relevant working experience in the built environment industry

• Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Key Responsibilities - COMPENSATION & BENEEFITS & TOTAL REWARDS.

• Design and implement C&B plans and policies, including wellbeing projects and process to enhance employee experiences for talent attraction and retention and aligned to company objectives. Develop and maintain policies and procedures related to compensation and benefits programs that comply with legal and regulatory.
• Salary Structure Design: Developing and maintaining salary bands and structures to ensure fair and competitive pay for all positions.
• Market Analysis: Conducting regular benchmarking and market analysis to ensure compensation stays competitive within the industry.
• Performance-Based Pay: Developing performance-based incentive, like bonus to align employee goals with company objectives.
• Benefits Administration: Overseeing benefits programs including health insurance, retirement, and wellness initiatives, to support employee well-being.
• Compliance: Ensuring all compensation practices meet regulatory requirements, including equal pay, wage laws, and tax regulations.
• Budgeting and Forecasting: Collaborating with finance to budget for compensation and forecast salary and benefit expenses.
• Employee Communication: Effectively communicating compensation policies and benefits to employees to drive engagement and satisfaction.
• Reporting and Analytics: Analyzing compensation and benefits data to assess program effectiveness and support strategic decision-making.

Essential Experiences & Skills and Attributes:

• Degree in HRM or the related domains with good knowledge of employment laws and HR practices.
• Minimum 3-5 years of recent experience in Compensation & Benefits & Total Rewards.
• Ability to develop a strong understanding of the industry, conduct benchmarking and implement best practices for the organization.
• Strong analytical and problem-solving skills to achieve positive results and outcome. Proficient in Microsoft Excel, Power Point, PowerBI/Tableau, Workday and/or SuccessFactors is a plus.
• Strong interpersonal skills, and able to build strong relationships with stakeholders. Flexible, multitasker, and an excellent team player that can work under pressure in a dynamic and fast-paced, rapidly changing environment.
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Job Scope:

(a) Work closely with the HR Business Partners and divisional stakeholders on matters relating to manpower planning, developing and implementing effective strategies in attracting talents;

(b) Proactively build and maintain a sustainable talent pipeline to meet current and future manpower needs;

(c) Participate in the full recruitment cycle, not limited to the placement of job advertisements, sourcing, coordinating and conducting of interviews, making recommendations to the hiring managers, preparing salary proposals, making job offers and negotiation, preparing contracts and on-boarding of new hires etc.

(d) Utilise social media, professional networks and other alternative channels in sourcing for talents;

(e) Participate in outreach activities such as career fairs, networking sessions etc.

(f) Consolidate and analyse recruitment related information / statistics and develop action plans to tackle the issues;

(g) Ensure work practices are in compliance with regulations (eg. FCF, PDPA, TAFEP), employment laws, and related policies;

(h) Manage the aspects of exit, retirement and re-employment; and

(i) Participate in projects and process improvement initiatives.

Requirements:

• Training in Human Resource Management / Business Administration, or related fields.

• At least 2 years of working experience with relevant knowledge in recruitment and familiar with process of scheduling interviews, engaging applicants and making job offers.

• Ability to understand current and future trends that may impact recruitment.

• Prior HR experience in the public sector and in managing internship and scholarship programmes will be an added advantage.

• Proficient in the use of Microsoft Office (e.g. Excel, Word, PowerPoint and Outlook) and familiarity with using technology in recruitment.

• Hands-on experience in Workday system is an added advantage.

• Results oriented and display strong multi-tasking skills to meet hiring deadlines.

• Strong management and problem-solving skills.

• Ability to articulate and communicate well in both verbal and written aspects.

• Possess the confidence in engaging stakeholders at all levels.

Contract Period: 1 Year

Location: East

Working Arrangement:

Mondays - Thursdays: 8.30 am to 6.00 pm

Fridays: 8.30 am to 5.30 pm

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

We are a leading Outsourced Global Sales & Marketing Agency based in Singapore that specialises in Events and Roadshows.

We're expanding, looking to groom the next leaders of the industry and bring their careers to greater heights!

Here at Euphoria Organisation, we know that in any sales & marketing agency, the magic starts with our people.

If you are driven, ambitious and love to network, WE WANT YOU!

Description :

The role of a Marketing & Branding Specialist will be responsible for executing both sales and marketing strategies to promote our products/services and drive customer acquisition. This role combines creativity with analytical skills, and the ideal candidate will be able to work in a fast-paced environment while delivering results.

What you can look forward to:

• Vibrant and Fun Working Environment
• 1 to 1 Mentorship (NO Prior Experience Required)
• Travel Opportunities ( Covered by Marketing Organisation)
• Career Advancement Opportunities
• Competitive Salary and Performance-Based Incentives

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies to meet company objectives.

• Analyze market trends and competitor activity to identify new opportunities for growth.

• Work closely with the sales team to align marketing initiatives with sales goals.

• Track and report on performance metrics to measure campaign success and sales progress.

• Coordinate events, webinars, and promotional activities to increase brand awareness.

• Build and maintain relationships with customers and prospects to encourage repeat business.

Requirements:

• 17 Years Of Age and Above
• No Prior Experiences Needed
• No Minimum Qualification
• No Ethical Issues

Position Overview:

A Cyber Security Specialist is responsible for protecting an organization's computer systems and networks from various cyber threats. This role involves implementing security measures, monitoring systems for vulnerabilities, responding to security breaches, and continuously improving the organization's cyber defense strategies.

Key Responsibilities:

• Implement Security Measures: Develop and implement security policies, protocols, and procedures to protect digital assets.
• Monitor Systems: Continuously monitor network traffic and system activity to detect and respond to security incidents.
• Incident Response: Respond to and mitigate security breaches, including analyzing the cause, implementing corrective actions, and preparing reports.
• Risk Assessment: Conduct regular risk assessments and vulnerability testing to identify potential security weaknesses.
• Security Audits: Perform security audits and compliance checks to ensure adherence to security policies and regulations.
• Stay Updated: Keep up-to-date with the latest cybersecurity threats, trends, and technologies.
• Educate Employees: Provide cybersecurity training and awareness programs to employees.
• Collaborate: Work closely with IT teams, management, and other stakeholders to integrate security practices into the organization’s operations.

Requirements:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or a related field. Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable.
• Experience: Proven experience in a cybersecurity role, with a deep understanding of various security practices and technologies.
• Technical Skills:Proficiency in using cybersecurity tools and technologies (e.g., firewalls, intrusion detection systems, anti-virus software).
  Strong knowledge of network protocols, operating systems, and databases.
  Experience with security frameworks (e.g., NIST, ISO 27001).
  Familiarity with scripting and programming languages (e.g., Python, PowerShell) is a plus.
  
• Analytical Skills: Strong analytical and problem-solving skills to identify and address security issues effectively.
• Communication Skills: Excellent written and verbal communication skills to document security incidents and explain technical details to non-technical stakeholders.
• Attention to Detail: High level of attention to detail to identify and mitigate potential security threats.
• Certifications: Relevant certifications such as CISSP, CISM, CEH, CompTIA Security+ are preferred.

Additional Qualities:

• Critical Thinking: Ability to think critically and make sound decisions in high-pressure situations.
• Team Player: Collaborative mindset to work effectively with cross-functional teams.
• Adaptability: Flexibility to adapt to new security challenges and technologies.
• Ethical Integrity: Strong ethical standards and integrity in handling sensitive and confidential information.

Responsibilities (includes but not limited to):

• Raise reports of mishandled and damaged bags, in accordance to airline requirements.
• Trace mishandled baggage and keep passengers informed of the status.
• Assist passengers with odd sized bags.
• Answer hotline calls on baggage matters.

Requirements:

• Local NITEC or Higher NITEC (Service, hospitality, tourism or related disciplines preferred)
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT payable after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

What you will do:

We are looking for an L3 Technical Support Specialist to join our team and lead our efforts in the dynamic APAC region. While the focus of this role is the region, responsibilities are not limited to the region, this is a global role. Our team members operate with a high degree of autonomy and are expected to frequently coordinate their activities with their peers.

You will have worldwide responsibility for supporting the installation and service of our hardware solutions. These include but are not limited to RFID, Loss Prevention (AM, RF), Video Integrations, and certain OEM products. This team is the final point of escalation prior to engaging Engineering resources. Their primary interface is to Regional and Country Lead Technical Support resources to support the timely and proper installation and service of Sensormatic Hardware solutions.

How you will do it:

• Primary responsibilities are to directly deliver and coordinate L3 support activities in the APAC region. Secondary responsibilities are to provide L3 Technical Support globally.
• Work closely with Level 1 and Level 2 support teams, engineering, product development, and quality assurance teams to resolve issues.
• Assist in root cause analysis and propose long-term solutions for recurring problems.
• Create and maintain detailed technical documentation, including knowledge base articles, troubleshooting guides, and best practice job aids.
• Develop and share deep product expertise, including training internal support teams as needed.
• Evaluate system performance and operation, create and pursue improvements to enhance functionality and reliability.
• Troubleshoot and diagnose RFID tags, readers, antennas, middleware, and associated software.
• Troubleshoot and diagnose problems related to AM and RF based Loss Prevention systems and devices, including associated integrations and applications.
• Document and analyze test results and work with firmware and hardware engineers to identify root cause of issues.
• Document technical issues using digital tools, including but not limited to using Jira.
• Work within department to assist in testing and system setup as directed. This is a hands-on position; you will be required to install and configure systems to execute required evaluations.
• Serve as the final escalation point for resolving complex hardware and system integration issues. Provide detailed and effective communication with partners, and internal teams during the resolution process.
• Lead routine regional (APAC) and global technical discussions and manage escalations with professionalism and efficiency.
• This position is office (lab) based in our Singapore Regional HQ. (Travel may be required up to 10% of the time)

What we look for:

• Bachelor’s degree in technical field or 7 years’ equivalent technical experience
• Minimum 3 years’ experience with Sensormatic Hardware based RFID and Loss Prevention solutions with supporting RFID deployments a strong plus.
• General understanding of Engineering Standard Practices and scientific test methodologies
• Previous experience working with Engineering Groups to debug and report internal or external issues.
• Experience configuring, connecting and managing devices onto Ethernet and wireless based networks including an understanding of basic networking including IP addressing: Gateways, DNS, DHCP.
• Hands on Electro-mechanical installation skills.
• Must demonstrate excellent written and verbal communication skills in English. Must be able to organize and present ideas in a convincing and compelling manner to a small and large audience.
• Contributes to the creation of a team-based, collaborative environment, promoting candor and receptivity, clarity of purpose, and a commitment to achieve business goals.
• Must demonstrate superior ability to understand, analyze and assess a wide variety of complex business and/or technical issues.
• Good knowledge of bug reporting and source control tools such as Jira.
• Experience with Jira, MQTT, Postman, REST and SOAP protocols a strong plus.
• Moderate Windows and Linux Operating system knowledge.
• Wireshark knowledge for Network packet monitoring.
• General SDLC knowledge for both Agile and Waterfall.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Role Mission

Reporting to the Senior Customer Engagement Manager, South Asia & Pacific, you will play a key role in the administration and coordination for Brand and Customer Engagement activities.

Key Accountabilities

• Coordinate Customer Engagement department orders and shipment arrangement on related tools and giftings needs
• Main support to compile pre/post event summary recapped and initiatives proposals within set deadline.
• Proactive and accurately coordinate, source and compiled Gifting & Activities tools order for South Asia and Pacific region
• Day to day Customer Engagement administrative work
• Execute the distribution of direct mailers materials (physical mailer and in system) and sending out of gifts and collaterals in timely manner (catalogues, profile cards, Thank you cards, Gifting arrangement)
• Tracking and compiling region expenditure
• Freight or logistic tracking and coordination of all brand and customer engagement related orders.
• Update relevant customer engagement calendars including activity, events, festive, giftings, etc.
• Upkeep and compiled finance actualization report timely across South Asia & Pacific
• Support Regional Brand Director and Regional Brand and Customer Engagement department on administration and clerical work
• Support Brand and Customer Engagement activities/event matters and special projects rolled out upon request.
• Support PR on ad-hoc assignment and special projects rolled out when needed. (i.e. support PR team on ad-hoc or special big projects, support sample racks, packing, sample sales, etc)
• Data Quality Management which includes but not limited to Data Cleansing, Data Deduplication, review & comment on periodic data quality reports
• Conduct market research and competitor analysis

Key Requirements

• A minimum of 2 years’ experience in luxury retail Clienteling.
• Strong experience in Luxury Retail particularly understanding of CRM.
• Good understanding of Luxury Client Experience
• Touch of Luxury Finesse.
• Experience in working within a Multicultural Environment
• Multi-tasking & Excellent organizational skills
• Strong Attention to Details
• Good Project/Event Coordination Management
• In Tune with Current Luxury Experiences
• Resourcefulness
• High Emotional Intelligence
• Good Communications & Analytical Skills
• Amicable & empathic personality
• Positive attitude
• High Driven & Result Oriented
• Creative Thinker & Highly adaptable
• Both an Effective Team Leader & A Player
• Strong sense of Integrity
• PowerPoint & Excel skills
• Good Communications & Navigation Skills