Scope of Work below for the job description:

1. General Web Application Support.

2. In-house Applications Support

3. Onsite maintenance of Intranet Server (staging and production Virtual Machine (VM).

4. Development of Procurement System.

The Software Support Executive should have more than 3 years of working experience in a similar role or on similar projects, with responsibilities aligning with the Scope of Work

Web Portal

1.1 Manage- and maintain existing web applications/programs:

• Staff Pupil Interaction (SPI)

• Helpdesk

• Facility Booking

• Travel Declaration

• Partners’ Management

• Incident Report

• Mobile Device Booking

1.2 Manage 2-Factor Authentication (2FA) for Staff

1.3 Manage Single-Sign-On system for various in-house online systems

1.4 Develop new web services/modules/programs/applications for the School

2. Student Information Management System (SIMS)

2.1 Manage and maintain the following modules in SIMS:

Student Profile and Contact Information

• Result Management with Marks Entry system

• Teachers and Staff users and Role management

• CCA and Curriculum Assessment

• Grading System

• School Graduation Certificate

• VIA and Workplace Literacy & Numeracy (WPLN) Data Management

• Students’ Registration

• NorthLight Academy Students Information Management System (NLS SIMS)

• CCA Attendance System

• Student Data Analysis

• Student Learning Needs Support

3. Staff Training Application Request (STAR) System

3.1 Manage Staff Training Applications System

3.2 Manage Single -Sign-On system for various in-house online system

4. Case Management System (CMS)

4.1 Managing Case Management Student Record

5 Roles of Application Development

5.1 Maintain the administration portal, web hosting, and other online systems

5.2 Develop new modules/web services/customisation and update existing modules as required by the School

Onsite maintenance of Intranet Server (staging and pro-duction Virtual Machine (VM)) Software which comprise the following:

6.1 Updates and general maintenance of the VM’s Operat-ing System, Web Server, Firewall Software, Control Panel, Antivirus, SSL Certificates for websites (exclud-ing hardware maintenance)

6.2 Updating VM’s Linux Operating System

6.3 Updates and general maintenance of web application scripting engine PHP, Laravel, and email server and web client applications

6.4 Debug and fix any PHP script errors

6.5 Backup of Control Panel, accounts data, server configurations and email data

7. General Web Application Support (School website maintenance)

7.1. General support for the School public website on the Isomer platform

7.2. Managed and maintained the School’s public website.

8. Resource Booking System

8.1. Maintain existing booking system

8.2. Manage user access

9. Development of Procurement System

9.1. Develop a new Online Procurement System.

9.2. Target completion date to be the end of March 2025

9.3. Integrate the Online Procurement System Single Sign-On with NLS Portal

10. Others: -

10.1 Conduct training for end users as and when necessary for in-house applications

10.2 Update/Upgrade existing web applications to be com-patible with server software whenever there is an up-grade or changes to server software/environment

10.3 Provide a support line via phone/web portal/email

10.4 Provide ad hoc services if required

Qualifications & Experience

•Degree in Computer Science and Applications or equivalent

• Good ICT technical knowledge

• Minimum 3 years’ experience in Web Programming

• Familiarity with school environment and MOE Information Communication Technologies (ICT) initiatives would be an advantage

•The Software Support Executive should have more than 3 years of working experience in a similar role or on similar projects, with responsibilities aligning with the Scope of Work

Technical Competencies

•Excellent web application system design and development programming skill

•Excellent Object Oriented Programs (OOPS) and Web Services

•Possess strong interpersonal, communication, planning and analytical skills

•Ability to multi-task; work independently and as a team.

•Experienced in API integration and Single Sign-on (SSO) multiple application

•Preferred technologies skill: PHP, MySQL, Laravel, Angular, CodeIgniter, Web Services, HTML5, CSS, JavaScript, and jQuery

•Current Development of Procurement System using Django 5.1 (with Python 3.12) and Angular 18.

•Familiar with Server Hosting and Maintenance

•Knowledge of Linux OS

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Participate in the testing, implementation and change control procedures of new releases for the local systems and core images. Basic knowledge of computing and networking is needed.
• Responsible for local system administration, local system support and infrastructure support.
• Provide desktop and user support for both front and back-office users, responsible for managing the software/hardware, infrastructure servers and video teleconferencing related requests and matters.
• Set up, operate, and maintain local systems/equipment through keeping them in good condition and monitoring consoles and peripheral equipment for malfunctions and error conditions.
• Running all application processing, installation, and configuration according to the operating instructions provided.
• Ensure management is made aware of any situations, both actual and potential that might adversely impact the safety, integrity, and quality of the local systems.
• Initiate recovery or restart procedures required as a result of unforeseen occurrences or interruptions, including:
• Accurate logging and ascertaining the nature of the problem to determine the level of support required.
• Ensuring the required support is gained promptly and given a high level of assistance to ensure a speedy resolution.
• Ensuring line management is aware of any production problem as they occur.
• Provide professional and courteous support to the users, answering questions, assist in the investigation of hardware and applications issues and get the problem resolved in a timely manner.
• Provide support in preparation of the regular BCP drills.
• Keep current on rapidly changing technological trends, self-teach new technologies and maintaining an understanding on the bank’s desktop technology strategies meeting the departmental objectives.
• Answer support calls and emails, and then raise ticket(s) on the incident management system in a timely and effective manner to ensure a timely resolution. Also, perform closure of logs including following up with all affected departments and their associated users to ensure that problems are solved, and the level of service did meet their expectation.
• Responsible to raise incident tickets on ServiceNow for any issues requested by users. Ensure tickets are being handle and resolve in an effective and timely manner; including following up with all affected departments and their associated users to ensure problems are resolved and the level of service did meet the customer expectation.
• Ensure processes and procedures are in place and documented properly for regional support purposes. Good knowledge of computing and written skill is required.

We are helping our client to look for an experienced and proactive Senior IT Support Engineer. Reporting to the IT Support Lead, he/she will be the first point of contact for users regarding any IT issues, ensuring a positive customer experience and maintaining effective 24/7 IT service desk services. The ideal candidate should possess a minimum of 5 years of work experience as a technical support engineer, along with excellent communication and interpersonal skills.

Responsibilities:

· Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.

· Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.

· Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.

· Proactively monitor IT infrastructure performance and suggest improvement plan.

· Manage vendors and assist with IT procurement.

· Responsible for asset management and assist with accurate IT inventory tracking.

· Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.

· Conduct ad-hoc training to end users and junior IT support engineers.

· Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

· Diploma or bachelor’s degree in IT/Computing.

· Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.

· Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.

· Familiar with IT service desk system such as FreshService, ServiceNOW.

· Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.

· Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.

· Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

· Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.

· Helpful, able to multi-task, work under pressure with can-do attitude.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Process payroll accurately and on time, including overtime.
• Maintain accurate employee records.
• Manage relationships with outsourced payroll providers.
• Ensure compliance with payroll regulations.
• Address payroll inquiries and resolve issues.
• Generate payroll reports and assist with audits.
• Collaborate with HR on benefits and compensation updates.
• Stay updated on payroll laws and best practices.

Requirement:

• Diploma in Accounting, Finance, or a related field (or equivalent experience).
• Experience as a Payroll Specialist, with knowledge of overtime calculations.
• Familiarity with outsourced payroll services.

Additional Information:

• Located in Bouna Vista
• Working hours: Office Hours from Monday – Friday, Office hours
• Up to $4500 (Depending on experience)
• 15 Month contract.

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Company’s Profile:

Julian Grey’s client is an established IT company in Singapore, recognized for its innovative solutions and dynamic team culture.

Responsibilities:

· Manage the complete sales cycle from lead generation to closing deals.

· Proactively identify and develop new business opportunities within the B2B space.

· Conduct cold calls, face-to-face meetings, and build strong relationships with clients.

· Engage with IT business partners and maintain positive working relationships.

Requirements:

· 1-2 years of experience in lead generation, preferably in IT or technology.

· Self-driven, organized, and able to work independently while being a strong team player.

· Excellent communication and interpersonal skills with the ability to build rapport quickly.

· Customer-focused with the flexibility to adapt to changing market needs.

If you're ready to make an impact in the IT sales space, apply now to join this innovative team!

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

Desktop Support Engineer (Band 1)

Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Manage and maintain CRM and Ecommerce systems, ensuring data accuracy, security, and accessibility.
• Collaborate with sales, marketing, ecommerce, and customer service teams to understand their needs and provide solutions and enhancements to the relevant systems.
• Coordinate with developers and technical support teams to fix bugs and deliver customizations and enhancements to meet business requirements.
• Train and support users on functionalities and best practices.
• Monitor and analyze data to identify trends, opportunities, and areas for improvement.
• Integrate CRM with other business systems and applications.
• Stay updated with the latest CRM and Ecommerce related technologies and trends.
• Ensure compliance with data protection regulations and industry standards.

Qualifications:

• Minimum of 3 years of experience in IT with a focus on CRM and Ecommerce systems.
• Proven experience in managing and optimizing systems in a retail environment.
• Experience in CRM/Ecommerce customization, configuration, and integration.
• Familiarity with sales and marketing processes within the retail industry.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Strong technical knowledge of CRM systems (e.g., Salesforce, Capillary CRM, Microsoft Dynamics, Hubspot, Zoho CRM).
• Strong technical knowledge of Ecommerce systems (e.g., Salesforce, Magento, Shopify)
• Proficiency in database management and data analysis.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Detail-oriented with strong organizational skills.
• Familiarity with retail industry processes and requirements is a plus.

• Location: Novena / Orchard
• Salary: SGD 3,500 - SGD 5,000
• Working Hours: 5.5 Days (Mon- Fri 830am-530pm; Sat 830am-1pm)

Job Responsibilities:

Out-patient:

• Assist out-patient clinic
• Provide patient education & counselling
• Maintain consumables & medication stocks
• Assist the Medical Director in the consultation room and procedures both in & outside the Centre

Surgery:

• Maintain stocks & inventory of surgical consumables
• Assist in laser refractive procedures (e.g. LASIK) & other minor procedures
• Upkeep of operating theatre and instrument sterility

Administrative Duties:

• Coordinate with external parties (ie. labs, hospitals, clinics & operation theatre, etc) in the management of patients.
• Coordinate with external vendors for purchasing & maintenance of equipment and services.
• Organise the surgical listing of patients.
• Assist the medical director on all administrative duties relating to the smooth running of the centre.

Job Requirements

• Fully registered with Singapore Nursing Board
• Experience in ophthalmic or surgical nursing will be advantageous.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Location: Woodlands Industrial Park E5
• Working Days: 5.5 days
• Working hours : Mon to Fri (8.30am to 5.30pm) Sat (8.30am to 12.30pm)
• Salary : $2,200 - $2,400

Responsibilites:

• Coordinate with Sales & Marketing Department to prepare quotations.
• Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing/ certificates and maintenance; responding to clients’ requests where necessary thereby ensuring smooth operations & maximum client satisfaction.
• Responsible for preparation of delivery orders, progress claims and invoices, and verifying details with clients.
• Responsible for monitoring clients’ payment status, and finalizing project accounts for completed projects.
• Maintain and organize important corporate documents, contracts, and records relating to equipment, operations and corporate compliance documentations.
• Manage and keep records of company’s assets within company’s internal system.

Requirements:

• At least 1-2 years of clerical admin would be an advantage.
• Proficiency in Microsoft Excel, Outlook and Word etc.
• Proficient in Autocad drafting skills is an advantage.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Location: Woodlands Industrial Park E5
• Working Days: 5.5 days
• Working hours : Mon to Fri (8.30am to 5.30pm) Sat (8.30am to 12.30pm)
• Salary : $2,200 - $2,400

Responsibilites:

• Coordinate with Sales & Marketing Department to prepare quotations.
• Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing/ certificates and maintenance; responding to clients’ requests where necessary thereby ensuring smooth operations & maximum client satisfaction.
• Responsible for preparation of delivery orders, progress claims and invoices, and verifying details with clients.
• Responsible for monitoring clients’ payment status, and finalizing project accounts for completed projects.
• Maintain and organize important corporate documents, contracts, and records relating to equipment, operations and corporate compliance documentations.
• Manage and keep records of company’s assets within company’s internal system.

Requirements:

• At least 1-2 years of clerical admin would be an advantage.
• Proficiency in Microsoft Excel, Outlook and Word etc.
• Proficient in Autocad drafting skills is an advantage.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996