Role: Production Support Engineer

x10 Positions

Work Location: Changi Business Park

We are seeking a dedicated Production Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

If you are keen, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

We are a leading Outsourced Global Sales & Marketing Agency based in Singapore that specialises in Events and Roadshows.

We're expanding, looking to groom the next leaders of the industry and bring their careers to greater heights!

Here at Euphoria Organisation, we know that in any sales & marketing agency, the magic starts with our people.

If you are driven, ambitious and love to network, WE WANT YOU!

Senior Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.

Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

About the role

We are seeking a Senior Customer Care Specialist to be responsible for ensuring Thredd’s customers benefit from the highest level of customer support as well as providing expertise in their extensive use of our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products, customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful and timely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incident management procedures and communication plans

· Appropriately escalating potential issues as per defined processes, providing the required information needed to investigate thoroughly

Leadership

· Creating learning opportunities to enable team member performance and development

· Building bridges between departments especially within Implementations, Account Management, Application Support and Product

· Identifying and delivering continuous improvement, engaging the team and managing challenges positively

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial services industry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customer service is time critical and has a direct effect on the bottom line

· The ability to manage, lead and mentor

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

The Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 30 offices in financial centres worldwide, currently employing over 5400 people, Pictet has been present in Singapore since 1995 and employs near 250 employees.

As an IT Logistics Specialist, you will ensure the seamless and efficient operation of IT and Logistics for our Singapore and Taipei offices, while providing comprehensive end-user support across various business functions. This role will also involve leading and coordinating projects related to IT, Logistics, Facilities, and Physical Security.

Your role

• Deliver timely, high-quality technical support to end users in Singapore and Taipei.
• Provide Level 1 and Level 2 service desk support, promptly responding to and following up on incidents and user requests.
• Support a diverse workplace environment, including PCs, trading phones, virtual machines, mobile solutions, printers, and software applications (Windows OS, Office Suite, MS Teams, M365).
• Maintain IT and Logistics inventory, ensuring documentation is current and Windows security patches are applied in a timely manner.
• Perform basic administration tasks for Active Directory and print services, as well as manage systems and accounts for Virtual Desktop Infrastructure (VDI) and Workspace One.
• Lead and implement IT and Logistics projects in collaboration with Corporate IT and Logistics specialists
• Oversee employee onboarding and offboarding processes in partnership with HR and hiring managers, including workspace setup and office access.
• Manage facility services and maintenance, including lighting, HVAC, electrical systems, cleaning, workplace reconfigurations, fire safety, and asset inventory.
• Undertake additional ad-hoc IT and Logistics duties as assigned.

Your profile

• Bachelor’s degree or diploma in Computer Science, Information Technology, or a related field, with a minimum of 5 years of relevant experience.
• Proven experience in managing and supporting VDI, Workspace One, Windows OS, MS Teams, M365, video conferencing tools, and mobility devices.
• Proficient in supporting and managing relationships with end users, including senior management and C-suite executives.
• Strong customer service orientation and a collaborative team player with a growth mindset, committed to high standards and capable of working independently and innovatively.
• Excellent communication and interpersonal skills, with strong troubleshooting and analytical capabilities, and the ability to perform under pressure.
• Proficiency in written and spoken English is essential; proficiency in Mandarin is a plus.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Key Responsibilities:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements:

• Education: A Bachelor’s degree in any of the following fields: Computer Science, Information Technology, Programming & Systems Analysis, or Science (Computer Studies).
• Experience: A minimum of three years’ cumulative work experience in at least one of the following roles: Cyber Defense Incident Responder, Cyber Incident Responder, ICT Security Operations Analyst, or ICT Threat Monitoring Analyst.
• Certifications: Possessing relevant certifications is an added advantage.Certified AppSec Practitioner (CAP), eLearnSecurity Certified Digital ForensicsProfessional (eCDFP), AWS Certified Cloud Practitioner (AWSССР), eLearnSecurity Junior Penetration Tester (eJPT), CompTIA Cybersecurity Analyst (CySA+), Cisco Certified Network Associate CyberOps (CCNA Cyber Ops)

Key Responsibilities:

• Analyse large datasets to identify trends, patterns and provide insights to support business decisions and strategies
• Develop and maintain interactive dashboards and reports using data visualization tools (e.g. Power BI)
• Conduct process mining to identify inefficiencies, bottlenecks and opportunities for process improvements
• Monitor data quality and ensure accuracy, completeness and consistency in management reporting
• Manage and respond to data requests from internal stakeholders, ensuring timely and accurate delivery of required insights
• Leverage data intelligence tools and methodologies to support continuous improvement in insurance operations

Who are we looking for:

• Degree Holder in Data Science, Business Analytics, Computer Science, Statistics or a related discipline
• Experience in data visualization tools (e.g. Power BI, Tableau, Qlik)
• Strong proficiency in Excel and experienced with basic SQL
• Attentive to details and committed to ensuring data accuracy
• Good verbal and written communication skills, ability to present data clearly
• Pro-active and self-motivated, able to take the initiative independently and work under minimal guidance/supervision
• Positive attitude and willingness to learn and collaborate

The Role

The Veeva OpenData Stewardship Training and Recruiting Specialist are responsible to manage a team of our contracted trainers and recruiters' team members. As the main contact point, the Training and Recruiting Specialist aims to communicate the best practice to the team by evaluating our current needs and practices, creating and delivering a training program that is complete with materials, tutorials, instructions, and learning resources. Also, he/she will be a key driver in recruitment for the Data Steward teams and coordinates the innovations and process improvements of the Veeva OpenData Research Center department.

The ideal candidate for this role is passionate about training and attracting talents, has a strong process-oriented mindset, and an excellent work ethic. Whether you choose to work from home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You’ll Do

• Coordinate a small team of contracted trainers and recruiters.
• Responsible for all aspects of the training for the OpenData Research Center department
• Identify training needs by evaluating data steward performance
• Build a Data Steward training program and prepare teaching plans
• Develop or oversee the production of instructional/training materials.
• Deliver training courses
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Responsible for all aspects of the recruitment for the OpenData Data Stewardship team
• Work with the Research center Manager to identify and define staffing needs.
• Design an end-to-end recruitment process, from identifying potential candidates to screening qualified talents
• Administer hiring platforms and contracts.
• Coordinate the innovations and process improvements of the Veeva OpenData Research Center department

Requirements

• 1+ years of experience in human resources, recruitment, or training
• Fluent in English
• Strong interpersonal and communication skills
• Process and result-oriented mindset
• Highly conscientious (organized, analytical, “can do” attitude)
• High attention to detail and focus on quality
• Proficiency in Windows, Google Apps, MS Office, and other office software

Nice to Have

• Experience with technologies and best practices for instructional manuals and teaching platforms
• Local Health Care market understanding
• Previous experience or interest in data, databases

• IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Position Overview:

We are looking for a proactive and organized individual to join our legal team as a Legal Executive / Specialist (Contracts). This entry-level role is ideal for fresh graduates or individuals with minimal experience, including those without a legal background, who are eager to learn and contribute to a fast-paced, dynamic environment. The successful candidate will support the legal team in ensuring compliance with contractual obligations, managing documentation, and facilitating seamless communication with internal and external stakeholders.

Key Responsibilities:

• Provide comprehensive administrative and technical support to the legal team, including calendar management, expense processing, and correspondence handling
• Filing and organisation of confidential legal documents (both physical and digital)
• Maintain department calendars and monitor time-sensitive deadlines for legal matters
• Coordinate and liaise with internal and external stakeholders to obtain / retrieve necessary information / documents / approvals
• Translate legal documents from English to Chinese and vice versa
• Conduct research and prepare relevant materials as may be required by in-house Legal Counsels
• Support the legal team in various ad-hoc initiatives and general office management tasks

Requirements:

• Education and Background:
  • Diploma in Law or Bachelor’s Degree in any field
  • 1 to 2 years’ relevant administrative experience (legal / corporate fields are preferred but not mandatory)
• Skills and Attributes:
  • Strong organizational and time-management skills
  • Keen attention to detail and meticulousness
  • Good communication and interpersonal skills, fluent in English and Chinese
  • A positive attitude, willingness to learn, and adaptability to new challenges
  • Proficiency in Microsoft Office applications (Word, Excel, and Outlook)

Why Join Us?

• Learning Opportunities: Gain hands-on experience under the guidance of experienced legal professionals
• Supportive Environment: Work in a collaborative and nurturing team that values growth and development
• Career Development: Build a strong foundation as legal executive and advance your legal career

If you feel that your experience and professionalism can make an impact with us and are excited to grow with us, we would love to hear from you!

Job Description

• Assist the Product Manager or Lead in planning and execute day-to-day game operation tasks

• Localize and execute initiatives and events for the game in multiple countries

• Manage game-related projects by working closely with the internal teams

• Review and analyze key game metrics and contribute to operation strategy-setting

• Use analytics to drive key success metrics related to revenue generation and user growth

• Evaluate and recommend growth, monetization or retention plans by identifying potential outcomes and returns

• Establish partnerships to deepen and strengthen engagement with the community

• Monitor player sentiments and community feedback

• Translation and proof reading of project documents

• Communicate with overseas and local product teams

• Control project quality and resolve the problems effectively

• Translating various content from English to Korean and vice versa.

Requirements

• Minimum 3 years of relevant working experience in similar capacity

• Strong interest and passion in gaming

• Experience in launching and managing PC or mobile game

• Strong logical thinking, analytical and problem-solving skills

• Able to handle multiple tasks in an organized manner and deliver under pressure

• Excellent written and verbal communication skills.in Korean and English (to liaise with Korean and English clients) is priority

Who we are:

Annexion Partners is a Global Executive Search Consultancy specializing in the Built Environment sector. Our mission is to drive progress in the industry by connecting stakeholders across Property & Real Estate, Construction & Engineering, Interior Design & Architecture, and the Built Technology Sector.

With a strategic focus on becoming one of Asia’s fastest-growing executive search firms, we empower our team members through top-tier training and development. At Annexion, we believe in cultivating a collaborative and inclusive environment where leaders are developed, ideas are valued, and excellence is celebrated.

We aim to Power Possibilities and remain ahead of the game by nurturing talent at all levels, ensuring every individual thrives in their role while driving the industry forward.

About the Role:

As a Team Lead, you will play a pivotal role in shaping the success of Annexion Partners. This is an opportunity for an experienced recruitment professional with leadership aspirations to step up and take charge of building and managing a high-performing team. You will lead from the front, inspiring your team while driving your own revenue and developing market-leading client and candidate relationships.

Key responsibilities include:

• Leadership & Team Development: Lead, mentor, and inspire a team of consultants to achieve individual and team performance targets.
• Business Growth: Build and maintain a portfolio of revenue-generating client accounts, identifying new opportunities to expand Annexion’s footprint across the Built Environment sector.
• Market Expertise: Establish yourself and your team as trusted advisors within your specialist area by staying ahead of industry trends and delivering exceptional service to clients and candidates.
• Revenue Generation: Oversee the end-to-end recruitment process, from sourcing and selecting candidates to closing placements, ensuring an exceptional experience for all stakeholders.
• Strategic Input: Contribute to Annexion’s growth strategy by identifying market gaps, challenging constraints, and driving initiatives to improve processes and performance.
• International Collaboration: Develop deeper relationships with clients and candidates globally through face-to-face meetings and travel opportunities.

Why Join Us?

• Be part of a company with a clear strategic vision and dynamic growth trajectory.
• Enjoy a mix of autonomy and collaboration in a supportive and inclusive environment.
• Receive world-class training and mentorship from experienced industry leaders.
• Gain opportunities for international travel and exposure to global markets.
• Work hard and play hard, with a focus on rewarding performance and celebrating success.

Your Profile:

We are seeking a natural leader with a proven track record in recruitment and a passion for driving team success. Ideal candidates will possess:

• An entrepreneurial mindset to build their own brand and inspire their team.
• Demonstrated ability to lead, mentor, and develop a team of consultants.
• A passion for recruitment sales and a track record of success in achieving results.
• Exceptional interpersonal and communication skills, with the ability to connect the dots and build relationships at all levels.
• A commitment to embodying our core values of Commitment, Teamwork, Respect, Accountability, and Humility.
• Resilience, drive, and a hunger to succeed above and beyond the competition.
• A keen eye for opportunities and the agility to act on them quickly.

If you’re a driven recruitment professional with leadership ambitions and a desire to make a real impact, we invite you to join us and shape the future of the Built Environment sector with Annexion Partners.

Job Description Summary

This role will assist the immediate manager to oversee the assigned capital and modelling projects, including economic capital reporting and Insurance Capital Standard (ICS) reporting, and ensure the team effectively fulfill the reporting requirements especially timely and accurate submission through active discussions, planning/scheduling, reviewing and follow-up.

Job Description

• Support the capital and modelling projects - This would include work with local modelling team and group modelling to enhance model functionality as well as efficiency, to fulfill both external and internal requirement. Capital model includes local statutory model and Economic Capital model.
• Support work on ICS reporting, work closely with Group Actuarial.
• Support various company initiatives and financial proposals as assigned - Prepare financial data and provide insight and financials with recommendations to support projects, perform feasibility test, provide recommendation and assist on implementation.
• Communicate, coordinate and negotiate effectively with the various stakeholders
• Performs other duties and responsibilities periodically assigned by HOD in order to fulfill responsibilities under Actuarial department’s care.

Job Requirements

• Education – University graduate (Major in Actuarial Science / Mathematics)
• Experience – 1 to 5 years of related actuarial experience, Excellent communication skills
• Proactive working and learning manner
• Responsible for assigned tasks with attention to details
• Proficient in Microsoft Excel, Word, Access, VBA and Prophet.

Job Description

As a Compliance Specialist, you will play a critical role in ensuring that the organization complies with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations. Your expertise will support the institution’s efforts to detect and prevent financial crimes and uphold the organization's integrity.

• Customer Due Diligence (CDD) / Know Your Employee (KYE) : Oversee and perform CDD/EDD/KYE reviews, ensuring that all customer information is accurate, complete and compliant with the bank’s internal policies and procedures
• Document Review: Collaborating with front and back offices on FATCA/CRS and AML/KYC documentary requirements
• Advisory Support: Handle escalations from the first line of defence on financial crime compliance matters
• Transaction Monitoring and Name List Screening: Review and analyse transaction monitoring and name list screening alerts, identify suspicious activities, and escalate issues as needed
• Investigation and Reporting: Investigate unusual and/or potentially suspicious transactions, preparing and filing of reports such as STRs and internal reports for submission to Global Financial Crime Compliance team
• Training: Support the MLRO with conducting training sessions on AML/CFT, sanctions, CDD, and related topics.
• Internal Collaboration: Work closely with front line teams to ensure compliance with AML/KYC requirements and provide guidance on adherence to the bank’s policies & procedures and regulatory expectations
• Policy Update and Implementation: Assist in developing, updating and implementing AML/CFT policies, procedures and controls
• Documentation and Record Keeping: Maintain comprehensive records of AML/CFT activities and ensure documentation is readily accessible for audits and reviews
• Additional Duties: Perform other compliance-related tasks as assigned by management.

Requirements

• Educational Background: A degree in Finance, Business, Computer Science, or a related field.
• Professional Experience: At least 2 years of experience in AML/CFT within a financial institution.
• Regulatory Knowledge: Familiarity with MAS regulations and industry best practices.
• Technical Skills:

- Proficient in Microsoft Word and Excel.

- Proficiency in using FAML software and tools for transaction monitoring and transaction screening

• Personal Attributes:

- Keen interest in compliance with a long-term commitment to the field.

- Self-motivated, resourceful, and eager to learn.

- Strong attention to detail and ability to manage multiple tasks.

Additional Information

• Employment Type: Permanent, 5-day work week.
• Compensation: Candidates must include their current and expected monthly salary in their application.

Working for a large financial institutions , you will be part of their Infrastructure solution lead / architect to design various infrsatructure solution

Your responsibilities will include:

• Involved in deployment, implementation of cloud, services and endpoint solution
• Provide expertise to technical team and providing design and implementation advices
• Provide timely escalation and resolution of issues relating digital workplace
• Optimise supported services, practices and processes associated with Microsoft endpoint management platforms efficiency, security, capacity, scalability, and availability to realise high levels of client satisfaction
• Support software/application deployment strategy for Windows devices across the university
• 
  

Requirements

• Min 6 years of experience in IT
• Min. 5 years’ experience in IT infrastructure solutioning and project management
• Good experience working with endpoint manager, M365 , Ms Azure, Active directory, SAAS, PAAS
• Experience with device group policies and configuration profiles: Create and maintain group policies and configuration profiles through Active Directory and Intune
• Experience ensuring device compliance with latest Windows security updates
• Excellent communication and analytical skills

Interested candidates please email your resume to [email protected]

Summary

As a Performance Systems Specialist, you will play a critical role in supporting and maintaining performance measurement and attribution systems, ensuring seamless integration and accurate reporting. You will collaborate with key stakeholders to enhance operational workflows, troubleshoot issues, and ensure the timely delivery of performance and analytics reports for various business units.

Your primary focus will be on managing and maintaining systems like B-One and FactSet (SPAR/PA), while also supporting the integration of proprietary databases for downstream reporting. Key stakeholders include Portfolio Managers, Sales and Marketing teams, Senior Management, and Local Business Units.

Core Responsibilities:

• Maintain and support performance systems, including B-One and FactSet (SPAR/PA).
• Perform data reconciliation between performance systems to ensure accuracy.
• Manage system setups, configurations, workflows, and data checks within performance systems and analytics workflows.
• Investigate and resolve issues in performance workflows by identifying root causes, engaging stakeholders, and driving resolutions.
• Escalate critical issues, process gaps, or inaccuracies promptly as required.
• Collaborate with stakeholders to redesign process flows and ensure optimal system performance.
• Provide responses to queries related to fund and benchmark returns, asset returns, and attribution results.
• Ensure all procedures are documented and communicated effectively.
• Identify opportunities for process improvements and implement automation where applicable.

Experience and Qualifications:

• 5 years of experience in maintaining performance or attribution systems, with a focus on performance analysis and investment risk analysis.
• Hands-on experience with FactSet Systems
• Experience in system implementation or migration within performance/attribution systems is advantageous.
• Bachelor's degree in Finance, Accounting, Economics, Mathematics, Computer Science, or a related field.
• Solid understanding of portfolio performance calculations, risk analytics, and financial instruments, including derivatives.
• Proficiency in Excel and SQL queries.
• Strong technical skills in Python, C#, and VBA for data transformation and workflow automation.
• Professional certifications such as CIPM or CFA (or currently working towards them) are preferred.

This is a unique opportunity to contribute to the success of a high-performing analytics and reporting team while advancing your career in a dynamic and challenging environment.

Those who are keen for the role and would like to discuss the opportunity further, please click "Apply Now" or email Kin Long at [email protected] with your updated CV.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502 | EAP Registration No: R2095054

About Company

Valor Organization is a Sales and Marketing firm committed to driving growth and expanding market share for its clients. With expertise across diverse industries, the company focuses on simplifying complex communication to ensure clarity and impact. Their mission is to empower clients by ensuring their messages are effectively conveyed, their brands are prominent, and their audiences truly connect with their vision.

Full Job Description

This is a full-time, on-site opportunity for Events and Marketing Ambassadors in Singapore. The role encompasses overseeing event management and marketing initiatives, boosting brand awareness, executing promotional campaigns, and working closely with cross-functional teams to drive engagement and expand outreach.

What we do:

• Increase brand awareness and market share of our client

• Develop your communication skills

• Build your leadership capabilities

Opportunities we offer:

• Global travelling opportunities

• Personalized mentorship and guidance

• Leadership development opportunities

Who we are looking for:

• Keen to learn, self-driven individuals

• Team player with entrepreneurial mindset

• Good interpersonal skills

• Creative thinking and problem-solving skills

• Proven experience in event planning (bonus!)

Looking for Your Next Challenge? We Want You on Our Team!

Interested candidates can apply now

The main purpose of the Consultant Care Specialist is to deliver world-class Customer Service to our Project Experts. You will give all new consultants a warm welcome to our business, ensuring they have key information needed for their project and act as the first point of contact for queries throughout their project lifecycle.

HR Support

• Onboarding of all new consultants – collection of compliance documentation and contract issuance.
• Issue employee handbook and company policies, ensuring that consultants have all information about working at CMC.
• Leave management and reporting
• Issuance of employment letters, upon request
• Provide MOM support for EP & SP applications/renewals and MOM reports
• Main point of contact for queries in relation to payroll, leave and medical insurance.
• Offboarding and exit letters where necessary

Sales Support

• Generation of client quotations for PO generation
• Coordination of Project renewals
• Post project meetings
• Creation of reports as necessary
• Any other ad hoc tasks as appropriate

BYD by 1826

Job Overview:

As an Automotive Leads Engagement Specialist, you will be the primary point of contact for customers seeking assistance with automotive-related issues, including scheduling of appointment, changing of appointment and other duties. You will provide a high level of customer satisfaction in all interactions.

Key Responsibilities:

• Customer Assistance: Respond to customer inquiries related to automotive products and services via phone, email, whatsapp.
• Information Provision: Offer accurate information on BYD vehicle and service procedures.
• Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
• Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
• Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
• Escalation: Identify and escalate complex or unresolved issues to senior support as needed.
• Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
• Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolution of their concerns.

Required Skills:

• Automotive Knowledge: Strong understanding of automotive systems.
• Communication: Excellent verbal and written communication skills to clearly convey information and support.
• Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
• Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
• Attention to Detail: High level of accuracy in documenting customer interactions and issues.

Qualifications:

• Education: High school diploma or equivalent; additional coursework or certification in automotive technology or a related field is preferred.
• Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
• Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are a plus.

Work Environment:

• This role may involve working in an office environment, remotely, or a combination of both, depending on company policies.

Amdocs Singapore Pte Ltd

Overall responsibility for one or more large-scale activity. Building and being responsible for the unit's strategy and roadmap to achieve interpersonal business, operational and delivery goals as well as end-to-end management of the testing engagements, including professional, financial and HR aspects.
Support multiple customers during project lifecycle by ongoing matrix and complicated team/task management.

What will your job look like?

You will:
• Lead sophisticated Infra team/tasks in matrix environment with diverse variety of tasks/challenges
• Interact and work with multiple infra and IT teams as part of environment setup, maintenance and support
• Act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
• Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including partners without database understanding.
• Ensure the detailed handover between shifts and monitor and publish the SLA achievement by keeping track of all significant metrics.
• Ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional demeanor.
• Evaluate new technologies to meet business needs or to tackle business problems
• Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive interpersonal integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.
• Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
• Perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on).
• Report and properly document errors that are detected.
• Deploy and configure solutions in the cloud.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solution
• Administer and maintain servers across virtual platforms.

All you need is...

• Experience as Integration Engineer in different stages of SDLC (Software Development Process)
• Proficiency in Shell Scripting and Automation
• Well Verse with AWS Cloud & Microsoft Azure Cloud.
• Good knowledge of UNIX/Linux Server platform
• Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies
• Proven experience with CC (Configuration Control) tools
• Bachelor's degree in Computer Science, Engineering or a related field

Interested Applicants: Please Submit your Online Application thru: https://jobs.amdocs.com/careers/job/563430999847921

Job Description:

As a member of the Live Event Production & Technologies team this role will work in a fast-paced, cross-functional environment. The Production Manager collaborates with stakeholders, vendors, executive leadership, Customer’s Studios and global technical teams to manage projects from intake to final program reconciliation. The role includes content development and design (creative, content, video, run of show, technical requirements, resourcing crews) and delivery of an experience that meets the client objectives leveraging the tools we have available in-house.

Responsibilities:

Define and execute the production strategy and project plans for each project, directly or collaborating with various teams; Define, obtain, and manage structured feedback and approvals to ensure that deliverables are being reviewed against established project objectives by all necessary stakeholders, including clients, project teams, and other creative teams; Provide collaborative creative and artistic direction on projects to ensure that the client’s unique business objectives are met; Develop and create concepts based on the client’s business requirements while maximizing messaging effectiveness. Generate and maintain production/technical documents (run of show, production/crew schedule, rehearsal schedule, breakout flow, presentation and video specs, presenter specs, etc.). Write creative briefs that clearly articulate communication objectives and success criteria to inform and direct work and creative development; Be a good steward of the Company’s spending and resources; Be conscious of the sustainability and environmental impact of our work Operate and manage Audio and Video Production Equipment and Software including NDI technology Consult and manage Live/Hybrid/Virtual Event Production, Virtual Event Portals, Encoding Hardware/Software, CDN solutions Collaborate with the Digital Workplace team to continuously evaluate new features of our digital products and determine where we have feature gaps that need to be added to the roadmap Ability to operate and run meetings effectively in potentially high stress situations Ensures back-up plans are in place for each production Classified - Confidential Ability to pivot and be flexible on production in the case of technical errors or last minute run of show changes while maintaining a seamless front-end experience for employees

Job Qualifications:

Experience working with Microsoft products preferred (Teams Meetings & Events, Yammer, Stream, SharePoint) Experience managing Unified Communication Tools preferred (web and video conferencing, mobility, desktop sharing, instant messaging) Experience with Hardware and Software Encoders (Tricaster, Wirecast, vMix, OBS) preferred Experience with network configuration and support preferred Strong interpersonal skills Proactive approach to work Strong communication skills Strong process and detail orientation High level of initiative and assertiveness

Results oriented Ability to coordinate and leverage resources to deliver against objectives Creative problem-solving skills Project Management skills Strong teamwork and collaboration skills Requirements: • Bachelor’s degree preferred • 5 - 10+ years of experience working as a meetings and event producer or related • Experience working with agile methodology and routines • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate requests with stakeholders, managing conflicting requests and priorities • Demonstrated effectiveness in working cross-functionally to deliver products/services • Excellent verbal, written, and presentation communications skills. • Excellent interpersonal skills – can build relationships and lead and influence across a large, highly networked organization • Experience working in a complex organization • Self-starter with a problem-solving mindset; ability to work with minimal supervision, and to effectively delegate work to others

Skills:

Live Production, Microsoft Teams, Microsoft Stream, Encoding, Live Events, Audio Visual, Unified Communications. NDI, Networking, Agile

Travel : 0-25%

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Manage the full recruitment lifecycle, including sourcing, screening, and engaging top talent.
• Collaborate with business teams to identify key skills, backgrounds, and attributes for ideal candidates, quickly understanding hiring needs.
• Source talent using a variety of creative techniques and platforms.
• Manage the recruiting pipeline, including assessing resource needs, coordinating recruiting events, sourcing activities, and managing referral processes.
• Build and nurture relationships with local universities and institutes to attract top talent.
• Create, build, and maintain networks of potential candidates for future roles.
• Maintain clear communication with business departments, ensuring timely follow-ups on recruitment results and feedback.
• Integrate new hires into the company and ensuring they feel valued from day one.
• Create a positive and motivating work environment that enhances employee satisfaction and well-being.
• Ensure alignment between HR practices and business objectives to drive company performance.

Requirements

• Bachelor Degree in relevant field.
• Strong interpersonal skills with the ability to build rapport quickly with team members, stakeholders, candidates, and communicate effectively at all levels of the organization.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• High ethical standards for handling sensitive and confidential information.
• Self-driven, and capable of working independently with minimal supervision.

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740