Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Sales and Program Engineer

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $3,000-$4,500

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 2 to 3 years in managing and developing local/oversea Sales accounts in the Automation, Semiconductor or Consumer Electronic industries.
• Relevant technical experience in manufacturing process, automation & semiconductor industries an added advantage.
• Regional travelling is expected

Jobs Scope:

You are responsible for the sales & program management of multi- million dollars automation equipment business and providing excellent customers fulfillment, meeting quality and cost goals.

• To provide Sales Projection and Forecast
• Identify business opportunities to expand customer base
• Identify and develop potential customer to increase market share and sales revenue.
• Conducts sales calls, prepares and performs product presentations and RFQ process.
• To formalize the quotation, submission to customer and follow up.
• Develop a sales strategy plan for business expansion and attending industry events to build relationships with key prospects
• To provide leadership and organization skills in coordinating activities of various teams.
• Maintain the effective communications and coordination with customers and within the company
• To establish rapport, relationships with customers and providing excellent customers management services
• To maintain constant communication and liaison with customers on future projects

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Sales and Program Engineer

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $3,000-$4,500

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 2 to 3 years in managing and developing local/oversea Sales accounts in the Automation, Semiconductor or Consumer Electronic industries.
• Relevant technical experience in manufacturing process, automation & semiconductor industries an added advantage.
• Regional travelling is expected

Jobs Scope:

You are responsible for the sales & program management of multi- million dollars automation equipment business and providing excellent customers fulfillment, meeting quality and cost goals.

• To provide Sales Projection and Forecast
• Identify business opportunities to expand customer base
• Identify and develop potential customer to increase market share and sales revenue.
• Conducts sales calls, prepares and performs product presentations and RFQ process.
• To formalize the quotation, submission to customer and follow up.
• Develop a sales strategy plan for business expansion and attending industry events to build relationships with key prospects
• To provide leadership and organization skills in coordinating activities of various teams.
• Maintain the effective communications and coordination with customers and within the company
• To establish rapport, relationships with customers and providing excellent customers management services
• To maintain constant communication and liaison with customers on future projects

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• $2500 – $3000
• Mondays to Fridays: 8:30am to 6pm
• Office: Pandan Road
• Transport: We have company bus departing from Clementi MRT station at around 8.10a.m to bring staff to our office, and also a return company bus trip back to Clementi in the evening.

Responsibilities:

• To assist manager in preparing and providing sales quotation respond to enquiries
• To liaise work sheet and assist manager in distribution of work
• To administrate on inspector certification and all other relevant documentations
• To administrate on inspector mob / demob requirement for project specific related matters
• To administrate source of suppliers on inspection department consumables and tools
• To coordinate all administrative process in relation to work
• Any other ad hoc duties as and when assigned by manager.

Requirements:

• Minimum GCE O Level
• Minimum 2 years’ experience in relevant area

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• Meet and exceed sales targets and ensure that all transactions adhere to P&L objectives.
• Develop and implement strategies to promote the company' services and align them with customer objectives.
• Pursue new accounts and business opportunities to increase revenue.
• Expand a customer base through effective relationship-building and communication with all partners.
• Monitor industry competition, market conditions, and product development to stay informed and identify potential opportunities.

Requirements:

• Diploma and above.
• At least 5 years in ocean freight and handling dangerous goods (DG) in the freight forwarding industry.
• Strong knowledge in ISO Tank/Flexitank and Dangerous Goods.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.

The team:

The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support.

What your day will look like:

Technical Support:

• Use software tools to diagnose and solve complex issues and service outages
• Conceptualize and articulate ideas clearly and concisely
• Resolve problems in compliance with established processes
• Ensure timely escalation of critical customer related issues through proper channels
• Ensure timely resolution of customer issues
• Collaborate with other Technical Support specialists and R&D engineers
• Develop and maintain a strong relationship with new and existing customers
• Develop and maintain an extensive working knowledge of Genetec's solutions
• Contribute to the evolution of our software and Support processes
• Participate in the elaboration of technical documentation and knowledge base article
• Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool

Field Support:

• Perform installation, audit, assessment, maintenance, and technical support of Genetec systems on customer premises
• Provide on-site and off-site professional services to Genetec customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between Genetec and its customers
• Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer
• Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests

About you:

• Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent
• 3-5 years working experience in a related role
• Strong analytical and troubleshooting skills in both hardware and software
• Flexible, with a “can do” attitude, able to multitask, with an ability to manage priorities
• Experience in customer service, technical support, and project management
• Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software
• Strong team player while possessing the autonomy to manage his own workload
• Experience in physical Security environment
• CCNA qualification
• Fluent and proficient in verbal and written communication in English
• Any other languages will be considered a strong asset
• Must possess a valid driver’s license and passport
• Capacity to travel up to 35% for field engineering assignments

Technical Requirements:

• Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
• Excellent knowledge of networking principles and IP protocols
• Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)
• Experience working with a video security system over IP – CCTV system or Access control.
• Experience working with SQL databases
• Clear understanding of TCP, IP and UDP protocol stack
• Understanding of network storage (SAN, NAS, iSCSI) principles and best practices
• Understanding of server virtualization concepts

Great if you have:

• Programming experience with C#, Visual Basic, VBScript, PowerShell, or similar technologies
• Microsoft SQL Service administration experience
• MCSE, SQL Server, VMware, or similar technical professional certifications
• Deployment and troubleshooting of security systems such as:
• CCTV (IP cameras and encoders, video matrices, DVRs, etc.)
• Access control systems (administration of software, reader, controller, wiring, etc.)
• License plate recognition system and concepts

Let's talk perks!

• Attractive compensation package
• Work-life balance with a flexible working schedule

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6

• Opportunity to lead projects management
• Engagement with business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Project Manager / IT Project Specialist / Project Executive to be part of their team.

About the job

Your responsibility involves:

• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.
• Partnering with the business team to gather requirements and prioritize demands to drive IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation.
• Shaping business demand by partnering with business to facilitate the creation of business cases and value plans and ensuring value optimization and communication across teams.
• Identifying and proposing improvement solutions to enhance business processes and productivity

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in senior business stakeholder management.

Proven track record in Agile or Waterfall will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6 (EA: 94C3609/ R1219669)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Junior/Senior Talent Acquisition who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts.

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Associate Studio Manager

• Basic Salary: $1,800 – $2,500 + Commission Pay (Gross $5k -10k)
• Working Days: 6 days
• Working hours: 1pm – 9pm (Mon-Fri) 9am-5pm (Sat & Sun)
• Location: Islandwide (To be discuss during interview)

Job Description

• Leads, address questions about the classes and book an appropriate trial class for Prospects after understanding his/her needs/goals.
• Let prospect have a positive experience and explain the various packages and try to close the sales.
• Follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services.
• Maintain the studio in good condition with the support of the cleaning team and Customer Service Officer.
• Manage whole studio’s performance in accordance with goals.

Job Requirements

• Candidate with Fitness Sales experience are preferred.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Department purpose

The Technology Services department is responsible for providing world class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.

Role context and purpose

The DMS Support Analyst is accountable for supporting and maintaining the following areas:

• On-going support, maintenance and administration of the iManage DMS service for 7000+ users in the firm, in particular the 3000+ fee earners. Provide them with the best service possible to allow them to service the firm’s clients.
• On-going support, maintenance and administration of the iManage Document Management System, RAVN search platform and enterprise scanning solution. It currently runs over 700 servers.
• On-going support, maintenance and administration of client-side iManage, running on 7000+ laptop/desktop devices, along with MS Office add-in and mobile client for iOS and iPadOS.
• Support for cloud/SaaS hosted instances of iManage, currently planned for deployment in China and Australia.
• Support for DSAR/eDiscovery requests that require access to the DMS
• Support of the RBRO toolset used for matter maintenance (import/export/transport)
• Including packaging, configuration, deployment, patching of software
• Providing technical expertise for projects where required.

The remit of this team is global and extends to all aspects of 3rd line support relating to the infrastructure and services, independent of location.

The role involves:

• Providing a single point of technical leadership on projects (including SIPs and SEs) for technical delivery, leading the technical decision making.
• Ensuring that services are effectively delivered, understood and supported so that they fulfil business needs.
• The role holder will be seen as a clear leader for all technical matters relating to their specialist areas
• The remit of this role is global and extends to all aspects of the product set, independent of location.
• Support the firm’s environmental goals and initiatives.
• Providing 3rd line support for the timely resolution of incidents and problems
• Executing regular maintenance and monitoring tasks
• End-to-end ownership of incidents, ensuring accurate and timely updates
• Accountable for the management and maintenance of systems and services, by ensuring they are fit for purpose and available at all required times.
• This includes maintaining and optimising applications and infrastructure; and
• Bringing new releases into production.
• Being recognised as subject matter experts in the technologies supported by the team
• Keeping within operational targets; for example ‘problem record’ targets; ‘age of incident’ targets; and ‘backup assurance’.
• Supporting the firm’s environmental goals and initiatives.

Role and responsibilities

Architecture & Technology Planning

• Understand the relevant technology standards and roadmaps

Application and Infrastructure Support

Works with the Team Leader to ensure effective, seamless support for end users to include:

• Support of applications and infrastructure;
• Ensure effective hand-offs between teams;
• Ensure effective, reliable and efficient end to end processes (internal and external) are in place;
• Embed continuous improvement and leading by example;
• Operate within Service and Operational Level Agreements and performance reporting; and
• Ensure customer satisfaction levels (for example, as reported in the Customer Satisfaction Survey) are maintained and reflect business requirements.
• Maintain appropriate documentation (including knowledge bases containing known issues /workarounds and support handbooks) for effective 3rd line support

Service Delivery

• Diagnose all incidents/problems escalated to 3rd line support and identify root cause and actions required to maintain or improve service levels
• Develop implementation plans for dealing with requests for change; evaluate risks to the integrity of the service inherent in proposed implementations; seek authority for those activities; and undertake review of effectiveness of change implementation.
• Define and deliver continuous improvement programmes, in conjunction with the Team Leader, so that, where applicable, systems deliver an improved performance to the business.
• Enhancements and improvements to services should be delivered by the appropriate governance authority; and
• Maintain a culture of continual improvement and problem solving.

Build and Implementation

• Provide specialist guidance information to the Support, Systems Testing and Quality Assurance functions
• Ensure that documentation and training materials are created and are suitable

Risk Management

• Refer to domain experts for guidance on specialised areas of risk, such as architecture and environment.
• Take part in audits and risk assessments as directed by the Global Application and Security Manager.
• Participate in disaster recovery rehearsals to prove their effectiveness.

Quality, Methods & Tools

• Strive for improvements to processes by suggesting changes in approach and use of industry best practices, typically using recognised models.
• Provide advice to management on ways of improving the effectiveness and efficiency of their control mechanisms.

Knowledge

• Technical expert within this discipline and excellent all-round technologist.
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
• Expected to have a solid understanding of all technologies used by A&O and business working practices.

Experience

• Minimum 2/3 years IT experience with at least 1 years experience in a 3rd line role supporting a number of the technologies listed in this job description.
• Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.

Qualifications

• Ideally the candidate should have the following or equivalent:
• Minimum “A” level standard education or equivalent
• Recognised accreditation - preferred

Note that any offer of employment will be conditional on proof being supplied that the candidate is fully vaccinated against Covid-19 with a vaccine under Singapore’s National Vaccination Programme or WHO Emergency Use Listing and their respective post-vaccination duration, save where the candidate is medically ineligible for vaccination.

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

We are currently looking for a Solution Area Specialist - Data & AI professional to join our Enterprise Commercial team. In this role, you will be a senior solution sales leader within our enterprise sales organization working with our most important customers. You will lead a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed quarterly Data & AI revenue and usage/consumption targets in your assigned accounts.

You will be a trusted advisor and an Analytics, Data & AI subject matter expert with core capability and expertise in Data Modernization, Analytics and AI. You will work with customers to leverage data to help them achieve their business priorities and help guide customer’s journey through Analytics-led Azure Data transformation. You will help customers evaluate their applications and business requirements, recommend solutions that meet their requirements and demonstrate these solutions to win the technical decision.

Responsibilities

Sales Execution

• Engages in conversation with customers aligned to their industry and collaborates with account and partner team to drive and qualify new opportunities and build pipeline. Initiates conversations with customers on digital transformation in one or more solution areas in collaboration with partners and services. Drives incremental revenue growth through personal campaigns or internal sources.
• Identifies customer business and technology readiness, proactively builds external stakeholders' mapping, implements strategies to accelerate the closing of deals, contributes input on strategies to drive and close prioritized opportunities, coaches other team members in deal plan execution, and implements close plans.
• Introduces how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals.

Scaling and Collaboration

• Collaborates with Global Partner Solutions (GPS) and with a network of partners to cross-sell and up-sell. Identifies new partners by researching and discussing with partners on customer scenarios. Develops joint proposal with partners. Contributes to developing partner strategies to address gaps in partner capabilities.
• Applies role orchestration model and navigates the Microsoft organization to bring the best impact to the customer.

Technical Expertise

• Leads conversations and sets up events within Microsoft, mentors others and develops strategies for best practice sharing
• Initiates conversations with prospective customers/partners at events to expand external network. Acts as a subject matter expert in one or more solution area(s).
• Collaborates with partners and internal eco systems to analyze competitor products, solutions, and/or services and implement strategies.
• Translates complex technology concepts into business value to customer c-level executives. Builds business cases that quantify the value for the customers.

Sales Excellence

• Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
• Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
• Delivers Results Through Teamwork- Drives the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.
• Engages with internal and external stakeholders on business planning. Establishes recovery action plans to improve clients' overall experience, orchestrates sales and delivery success through the account and pursuit teams, and drives intentional selling aligned with strategic priorities

Qualifications

Required/Minimum Qualifications

• 5+ years technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience.
  

Additional or Preferred Qualifications

• 10+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
  OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience.
  
• 5+ years solution or services sales experience.
• 5+ years experience working in a customer-facing role (e.g., internal and/or external).
• 5+ years experience leading technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, certifications).
• Data & AI Platform. Understanding of Microsoft Azure Data & AI products. The position requires the ability to articulate and demonstrate the business value of Microsoft's solutions and have a firm understanding of Microsoft's strategies and products relative to major Microsoft competitors.
• Expertise in two or more data estate workloads like Microsoft’s Data & AI Platform (Azure Synapse Analytics, Azure Databricks, CosmosDB, Azure SQL, HDInsight, etc.), AWS (Redshift, Aurora, Glue), Google (BigQuery), MongoDB, Cassandra, Snowflake, Teradata, Oracle Exadata, IBM Netezza, SAP (HANA, BW), Apache Hadoop & Spark, MapR, Cloudera/Hortonworks, etc.
• Certifications with Azure Data Engineer, Azure AI Engineer or equivalent industry certifications.

• Develop a comprehensive understanding of products and applications.
• Provide technical consultation and service to customers to help solve their applications.
• Secure new customers consistently and offer products/services into a wide variety of manufacturing & related industries.

Requirements:

• Degree in Engineering or equivalent
• At least 2 years of sales or customer service experience in manufacturing environment.
• Excellent presentation, oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Responsibilities

As an Azure Infrastructure Specialist, you are a senior business leader with deep technical and business expertise within our enterprise sales organization, working with our most important customers. You will lead a virtual team of sales, technical, and services resources to help customers realize the digital transformation through cloud computing. A core competency of the role is to advance the engagement process to achieve/exceed quarterly Azure Infrastructure consumption targets for related workloads in your assigned accounts. You possess a high EQ with executive presence, able to engage with senior decision makers to uncover digital transformation initiatives, and a passion for learning how Azure cloud services can deliver digital transformation. You will develop and maintain an Azure Infrastructure migration and modernization expertise, able to identify projects, build a compelling business case, and drive the consumption project to production. You will build and maintain relationships with customers, influence long-term strategic direction and act as a trusted advisor driving engagement at the CXO level with business and technology decision makers. You will help customers evaluate their cloud strategy, determine approaches to application and data migration and modernization, and recommend solutions that meet their requirements. You will remove roadblocks to deployment and drive customer satisfaction.

Primary accountabilities for this role include.

• 30% of your time will be spent with customers developing new Azure migration and modernization consumption engagements which align to the customer’s technical and business strategy. You will work with partners and others at Microsoft, as well as use our core tools and targeted account lists to identify and engage prioritized customers. You will be required to be disciplined in business-management, adaptable to a culture of accountability and build a strong and active business network.
• 60% of your time will be spent on being the key technical leader with an outstanding Cloud Economic knowledge, trusted advisor and influencer in shaping customer decisions to commit and adopt Microsoft Azure and Infrastructure solutions. You will win the customers’ technical and business decision for consumption projects and usage scenarios through tailored messaging, providing guidance on cost saving benefits like AHB (For Windows and Linux), technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans. You will lead standard technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. These efforts will accrue to developing with your Cloud Solution Architect counterpart the minimum viable product (MVP) solutions which will accelerate deployment to Azure with support of other technical roles including Azure Partners.
• 10% of your time will be spent on influencing the Microsoft Azure Infrastructure go-to-market strategies by providing feedback to sales, marketing, and engineering on current and future product requirements and sales blockers. You will be recognized for sharing, learning and driving work that results in business impact for customers, partners and Microsoft. We encourage thought leadership, and we encourage all our employees to continuously maintain and enhance their technical, business value, sales, professional skills and competitive readiness. You will therefore be required to attain and maintain required certifications

Qualifications

Professional

• Experience. 10+ years’ experience selling business solutions to large/global enterprise customers with a focus on application and infrastructure technologies required.
• Account Management. Effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication, analysis, value engineering, services/partner engagement, opportunity management, pipeline management, large dollar licensing and deal negotiation required
• Executive Presence. Experience and expertise selling to senior business decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
• Problem Solver. Ability to solve customer problems through cloud technologies required
• Business Value. Able to utilize tools such as the Azure Pricing Calculator, Azure ROI Tool, and Azure TCO Tool to generate consumption project cost estimates and demonstrate Cloud economic value to customers
• Consumption Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure application migration projects preferred.
• Collaborative. Orchestrate and influence virtual teams to pursue sales opportunities and lead v-teams through influence required

Technical

• Azure Platform. Understanding of Microsoft Azure Cloud platform with emphasis on Azure Infrastructure solutions including IaaS and PaaS based environments, and Azure based application management and governance. Understanding and being familiar with Windows Server and Linux Server Licensing model required
• Technical Dialog. Lead technical sessions making use of whiteboards or other resources to drive solution discussions leveraging published solution architectures for common infrastructure implementations required
• Technical Demonstration. Ability to demonstrate Azure solutions leveraging pre-packaged Azure demo environments and live demos from the Azure Resource Manager showcasing relevant Azure infrastructure solutions required
• Technical Frameworks. Ability to leverage technical frameworks such as the Cloud Adoption Framework for Azure to guide customers and partners through the cloud adoption journey preferred
• Leadership. Experience leading large cloud engagements, especially those involving Infrastructure migration and application modernization projects preferred
• Competitive Landscape. Knowledge of enterprise software solutions and cloud and datacenter infrastructure competitor landscape including AWS and GCP
• Partners. Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
• Certifications. Azure Admin Associate required

• 4 to 5 years of experience as Application Support Analyst.
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups and patching.
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily monitoring, system capacity review.
• Provide on-going maintenance support for production systems/applications and 24/7 stand by support required.
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA).
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification).
• Knowledge of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to othersystems.
• Knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Experience supporting Web / Mobile / Client based applications.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Duties
•Assist Project Department with admin support.

•Assist Sales Department with admin support, such as tender submission slides,binding tender document etc.

•Assist/Upkeep showroom setup

•Responsible for inventory of product finishes and swatches.

•Ensure proper documentation, maintains and update records accordingly.

•Any other ad-hoc duties as assigned.

•Other ad-hoc duties as assigned.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Junior/Senior Talent Acquisition who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts.

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

about the company

Our client is a leading total solutions provider for residential, commercial and industrial standby/emergency power, distributed power and recreational power etc.

about the job

• To build and develop new business for UPS in their designated market segment.
• Actively drives the UPS sales funnel, working autonomously to identify and maximize opportunities;
• Owns the achievement of the company’s UPS annual order target for their allocated market segment;
• Supports the company’s contract engineers during the post-sale implementation and hand-over process;
• Establishes new, and maintains existing, strong long-term relationships with customers for UPS businesses (anticipated regular face-to-face contact of >70% will be required)
• Manages customer requirements and delivers customer quotations to understand, anticipate and exceed their needs for UPS;
• Negotiates and closes sales to meet both customer and company needs;
• Responsible for representing the UPS product/service to customers through the development and delivery of technical presentations, product demonstrations and training; and at field events
• Responds to functional and technical elements of customer enquiries, RFIs/RFPs, ITTs etc;
• Maintains a rolling 3 monthly forecast pipeline of opportunities based on knowledge of market potentials, sales trends, competitors, economic conditions etc;
• Acts as the ‘Voice of the Customer’ for UPS business within the company; conveying customer requirements and needs internally to UPS Operation, Service, Finance, Hardware/Service Sales teams and with external suppliers
• Works closely with these teams/suppliers to deliver solutions to exceed customers needs and requirements;

job requirement

• Diploma/Degree in Electrical Engineering
• Minimum 5+ years sales experience of UPS
• Strong established relationships with End-Users, Consultants & Contractors in their designated region

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Sales Coordinator

• Location: Kaki Bukit (Office) 5-Days work week
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: S$2,000 - $ 2,800 (depends on exp)

Job Scope:

• Direct reporting to Sales Manager for daily paper works, co-ordination, and other assigned jobs.
• Answering phone calls, do filing, check and print e-mails.
• Printing of tender specifications and drawings, pick up the quantities from drawings.
• Assisting in compilation of catalogues and presentation slides.
• Extend quotation for existing tenders to clients.
• Co-ordination work with suppliers and clients for samples and catalogue submission.
• Co-ordination with project team on confirm projects for execution.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Client Account Service Executive

Working days: 5.5 days (9 am to 6pm , 9am to 1pm)
Location: Pandan Loop (Clementi)
Salary: S2,800 - $3,600

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings

Requirement:-

• Minimum Diploma / Degree / Professional Certificate with some related experiences preferably in FMCG/Retail industry

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Calibration of pressure, temperature, pH and instruments in laboratory and customer sites.
• Familiar with CMC table and able to calculate CMC and uncertainties for pressure and temperature.
• Lab/ onsite ISO-17025 calibration jobs.
• Familiar with ISO/IEC 17025: 2017 & ISO 9001: 2015 requirements.
• Assist in lab audits
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering
• Min 2-3 years of laboratory experience in pressure, temperature and PH testing methods
• Familiarity with a quality system such as ISO 17025 or ISO 9001.

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]