Responsibilities:

• Provide administration support to sales and reservation team (hybrid role)
• Handle telephone enquiries
• Ensure all reservation details are entered timely and accurately into the system.
• Organized and maintain an up-to-date filing system
• Perform other ad-hoc admin duties

Requirements:

• Min O Level Qualification or equivalent with 1 year of hospitality experience preferred.
• Good interpersonal skills and positive working attitude
• Good team player yet able to work independently

Interested parties please email resume and expected salary to [email protected]

• Pick up point from Orchard MRT station
• Staff meals provided

KEY RESPONSIBILITIES:

· Support the event sales team

· Prepare proposals, contract, and event orders under the guidance of the sales team

· Help manage client communication including answering inquiries and following up on leads

· Coordinate with the marketing, operations, finance team regarding sales initiatives, exhibitor fulfillment and payment

· Assist in maintaining accurate records of sales activities and client interactions in CRM system and other event platforms

· Provide administrative support, such as data entry, report generation, documentation and file organization

· Participate in post-event evaluations and gather client feedback

JOB DETAILS:

Sales Support:

- Extract and distribute sales enquiries from HubSpot to all sales staffs consistently and on time

- Build up the Sales Pipeline on Salesforce based on the data collected from HubSpot

- Tracked sales leads and ensure Sales Team to update the weightage percentage promptly

- Processed sales order, including preparing and sending the contracts to Exhibitors

- Manage, track and update the “live” floor plan, marking booths as on hold or reserved, adding, merging,

moving… booths/spaces

- Monitored the contracts status and keep Exhibitors and the sales team informed of any delays or issues.

- Coordinate with Finance team to ensure timely billing

- Collect and upload Exhibitor information (displayed name, logo, company description, exhibitor profile) on Online Exhibitor Manual

Coordinating:

- Serve as the primary point of contact between the sales team and other departments (eg: marketing, finance, sales team)

- Help organize and coordinate during the event

Customer Service:

- Maintain and update MYS & Salesforce system with customer information, contract status and pipeline data

- Address customer inquiries, provide the event information, and resolve issues as needed

- Follow up with customer on pending payments and pending returned contracts

Report:

- Provide weekly updated Sales Report to Management

- Maintain and monitor the sales revenues report

Keep track of Exhibitors’ sponsorship tier level, number of badges and tickets

QUALIFICATIONS

· Strong interest in event sales, or event management

· Enthusiastic and willing to learn

· Excellent communication and interpersonal skills

· Detail-oriented and able to handle multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office (Word, Excel, Powerpoint)

· Ability to work independently and as part of a team

· Only Singaporean/ PR need apply

Our client, a leading Japanese automative MNC whose mission is advancing mobility solutions, supporting markets, and ensuring high-quality products and services for customers in Asia, seeks to recruit a After Sales Marketing Specialist. The main role for this person is to manage Service Parts and Accessories order and supply within and outside Asia Pacific regions.

Day to day task:

1. Order management: to ensure smooth order receiving and processing
2. Supply Operation :
a) Handle enquiries from Distributors
b) Liaise with forwarders and suppliers on shipments arrangement
c) Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers
3. Handling of warranty claims, short mispacking report and logistics quality problem report
4. Handles SAP Payment of supplier and buyer invoices
5. Prepare monthly report to report on KPI results

Job Requirements:

· Fresh Graduate in Logistics or with 1 – 2 years working experience in similar job scope

· Effective verbal and written communication skill

· Strong analytical thinking and negotiation skills

· Self -Starter, well -organized & have a flair for numbers

· Eager & fast to learn, open minded for feedback and improvement

· Highly competent with MS Office (Power Point, especially Excel, Access)

· Power BI will be an added advantage

· A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management

· Willing to travel to Asia If needed

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Our client, a leader in the beverage industry, dedicated to delivering exceptional products to the on-trade sector is seeking a results-driven On Trade Sales Specialist to drive sales and boost brand visibility in bars/pubs, restaurants, and hotels. You’ll build strong relationships with key accounts, identify new business opportunities, and execute promotional events.

Key Qualifications:

• Diploma in Business, Marketing, or related field.
• Proven sales experience, ideally in the on-trade sector.
• Strong understanding of the alcohol beverage or hospitality industry.

To apply, please send your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes.

Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Job Description:

We are looking for a passionate and motivated individual to join our team as a Retail Sales Specialist / Bicycle Shop Assistant. Your role will be to provide efficient, friendly service to customers, ensuring a positive shopping experience. You will also contribute to the smooth operation of the store and work towards achieving sales targets.

Responsibilities:

• Deliver efficient and friendly checkout services to ensure customer satisfaction.
• Collaborate with the team to maintain smooth retail operations.
• Strive to achieve monthly sales targets through dedication and effort.
• Handle store phone calls and email inquiries in a professional and enthusiastic manner.
• Maintain a clean, organized, and safe checkout area.
• Build customer loyalty by delivering excellent customer service.
• Assist with receiving, arranging, and replenishing stock and displays.
• Perform housekeeping duties to keep the store clean and inviting.
• Undertake simple administrative tasks as needed.
• Participate in weekly bike rides to build rapport with customers.

Job Requirements:

• Minimum education level: Primary/Secondary School/ "O" Level, Higher Secondary/Pre-U/A-Level, College, or Professional Certificate/NiTEC in any field.
• Effective interpersonal skills with the ability to build rapport with customers.
• Experience in retail bicycle sales preferred, but entry-level applicants are welcome to apply.
• Basic knowledge of the bicycle industry is a plus.
• Strong communication skills and a friendly, engaging personality.
• Willingness to learn and a proactive attitude.
• Ability to work long hours, including weekends and public holidays.
• Immediate availability preferred.
• Part-time applicants are also welcome.

Compensation & Benefits:

• Competitive monthly salary: Estimated $2,200.00 to $4,000.00/month (inclusive of commissions based on sales performance).
• Variable performance bonus.
• Allowances (to be discussed upon confirmation).
• Comprehensive training provided, with opportunities to attend overseas training and conferences.
• Uniforms provided.
• Medical benefits.
• Working Location: East Coast Park
• Working Schedule: 6-day work week with rotating shifts (including weekends and public holidays).

How to Apply:

Interested applicants are invited to submit their resume via the apply button. Alternatively, you may email your resume in MS Word format, including your most recent photograph and expected salary, to recruit(at)khcycle(dot)com.

Job Type: Full-time, Permanent, Part-time

Job Description

1. Expanding the network of sales agents and maintaining the connections, note that you will receive the commission fee the more you successfully expanded

2. Organising various health-themed events and hosting the clients during on-site activities;

3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);

4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;

5. Explaining health services and related product knowledge to clients;

6. Overseeing daily operations, leading merchandising activities, and ensuring sales targets are met

7. Providing reports to management, such as sales reports, lead generation reports, and customer complaints reports

Job Requirement

1. Please note that the candidates are required to have relevant experience for at least 2 yearsand a proven track record to demonstrate capability;

2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;

3. Strong growth potential, willingness to accept new challenges and problem-solving skills;

4. Diligent, proactive, and driven to succeed;

About the Role:

As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Evaluate and administer agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors.
  Identify safety, operational, and maintenance issues.
• Schedule support for special facility maintenance and repair projects.
• Track vendor performance utilizing established processes and systems. Prepare basic reports for internal and external stakeholders.
• Assist with the project management process involving internal and external contributors and vendors.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.

Join Our Dynamic Team at Charming May!

Are you looking to be part of a fast-growing, vibrant startup that values teamwork, personal growth, and exceptional service? At Charming May, we're more than just a maid agency – we are a family committed to providing top-notch support to both our clients and helpers. As we continue to expand, we're looking for enthusiastic, motivated individuals who are eager to learn and contribute to our mission of excellence.

Why Choose Charming May?

• Reputable Startup: A highly regarded company with a solid reputation for delivering quality services in the industry.
• Competitive Remuneration: We offer an attractive salary package ranging from $2000 to $3500, with additional commission opportunities..
• Supportive Work Environment: Join a friendly, welcoming team where every member is respected and valued.
• Career Growth: As we grow, we offer excellent opportunities for career advancement and skill development.
• Work-Life Balance: Enjoy a 5-day work week that helps you maintain a healthy work-life balance.

Roles & Responsibilities:

• Administrative Support: Handle general documentation for Migrant Domestic Workers’ applications, ensuring all records are accurately managed.
• Regulatory Compliance: Understand and comply with relevant industry regulations and standards.
• Helper Selection: Shortlist and assess suitable helpers for interviews, ensuring the right match for our clients' needs.
• Data Entry: Accurately input and maintain helper data in our system.
• Helper Training: Assist in the training and orientation of new helpers to ensure they meet our service standards and are well-prepared for their roles.

What We’re Looking For:

• Eagerness to Learn: We're looking for individuals who are open to learning new skills and growing within the company.
• Attention to Detail: You’ll need to manage administrative tasks, including data entry, with accuracy and professionalism.
• Team Player: A positive attitude and the ability to collaborate effectively with the team.
• Organized & Adaptable: The ability to manage multiple tasks in a fast-paced environment while staying organized.

Job Requirements:

• Open to all applicants with the legal right to work in Singapore
• Able to Speak Malay or Bahasa Indonesia is preferred
• CEI Certificate is value added
• Eager to learn new skills and grow professionally
• Able to work in a dynamic fast pace environment
• Eagerness to learn new skills and adapt to a fast-paced environment
• Strong teamwork skills and a positive, can-do attitude

Why You'll Love Working at Charming May:

• Impact: Your work will directly influence the success of our team and our clients.
• Culture: Be part of a dynamic, supportive team that celebrates growth and success together.
• Personal Development: We invest in our employees’ professional growth and offer opportunities to develop new skills and advance in your career.

How to Apply:

If you’re excited about making a difference in a growing company and developing your career, we’d love to hear from you! Apply now to join the Charming May family, or simply send your CV to WhatsApp number 82062822 today!

We can’t wait to connect with you!

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor's degree in computer science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Key Responsibilities

• Demonstrate a comprehensive understanding of the industrial tyres & rims market, including major players, competitors, and emerging trends.
• Conduct market research to identify opportunities and inform strategic sales decisions
• Client Engagement:
• Utilize technical knowledge to effectively communicate tyre and rim specifications to clients.
• Address client inquiries, provide tailored solutions, and ensure customer satisfaction.
• Develop and maintain strong relationships with key stakeholders, including clients, vendors, and industry partners.
• Identify and pursue new business opportunities, including international trade ventures.
• Prepare and deliver compelling sales presentations using tools such as PowerPoint.
• Achieve and exceed sales targets through effective account management and negotiation.
• Leverage knowledge of the Tyre & Rim industry or Mechanical Engineering to support sales processes.
• Utilize technical tools such as AutoCAD and Photoshop to assist in client presentations or product customization.
• Demonstrate foundational drawing skills when required to clarify or visualize technical concepts.

Qualifications and Skills:

• International Trade Experience: Previous involvement in cross-border business is an advantage.
• Experience in sales, with a strong focus on the industrial tyres & rims sector or related industries.
• Technical Proficiency: Familiarity with computer applications such as AutoCAD, Photoshop, and PowerPoint is essential.
• Communication: Strong interpersonal and negotiation skills, with the ability to build rapport and trust with clients.
• Problem-Solving: Ability to analyze client needs and propose effective solutions.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

A Training Specialist at CHAGEE is responsible for designing and implementing training materials to ensure that all locations maintain operational excellence. They also work to standardize operations by organizing and conducting training sessions at store locations.

Other responsibilities include:

• Monitoring Program Effectiveness and Making Adjustments as Needed
• Managing the Training Centre Operations
• Updating and maintaining training materials for store teams
• Working closely with the Southeast Asia (SEA) team to adopt best practices and maintain brand consistency
• Training Program Design & Facilitating Training Session
• Creating E- Learning Content and Managing Training Resources (E-learning)
• Budgeting (Training Expenses)
• Employee Development and Career Pathing (Mentorship Program)
• Tracking and Reporting (Offline Training & E-learning)
• Compliance and Certification (Certification Tracking)
• Conduct WSQ courses
• New hire on boarding & Orientation
• Training Needs Assessment
• Coordinate outlet training and managing outlet trainers

The successful candidate will demonstrate the following:

• ACTA certified, passion for people development with a flair for training
• You are a learning advocate with an appreciation towards F&B and is experienced in delivering training in corporate or non-corporate environment
• Able to deliver training in English and/or Mandarin to accommodate non-English-speaking colleagues.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

About the Role:

As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Evaluate and administer agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors.
  Identify safety, operational, and maintenance issues.
• Schedule support for special facility maintenance and repair projects.
• Track vendor performance utilizing established processes and systems. Prepare basic reports for internal and external stakeholders.
• Assist with the project management process involving internal and external contributors and vendors.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.

Scope of work

• Supervise students at the GEAR-Up Room
• Ensure that students tidy-up the GEAR-Up Room and canteen area before they leave.
• Ensure that all equipment is cleaned, switched off (if applicable) and put back at their allocated location after use.
• Work with TIC to organize or conduct structured activities at the GEAR-Up Room.
• Supervise and ensure safety of students in the GYM room
• Clean the gym room and the sports hub.
• Any other duties as assigned by School Leaders.

Qualifications, skills and experience:

1. Ability to communicate and work in teams.
2. Prior experience in any of the below areas would be an advantage:

• Logistics-related work
• Administrative roles

Contract Period: From state duration e.g. 15 Jan 2025 to 31 May 2025 and 1 July 2025 to 31 Oct 2025 (about 9 months) with an option to extend the Contract for a further period of 1 Jan 2026 to 31 May 2026 and 1 July 2026 to 31 Oct 2026 (9 months).

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Westwood Secondary School, 11 Jurong West St 25 Singapore 648350

Roles & Responsibilities

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: BEACH ROAD
• Working Hours: 5 Days, Mon - Fri (9am – 6pm) And alternate saturday 9am to 1 pm
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export)
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 1 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to m[email protected] / whatapps 92952180

Role:Desktop Support Engineer

Install, upgrade, support and troubleshoot mobile /smart devices
• Good communication and problem-solving skills
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
a. Knowledge in basic trouble shooting of mobile/smart devices (Primary Requirement)
b. Knowledge in WOG, Legacy and application accounts based on monthly basis
c. Basic Desktop trouble shooting skills
d. Imaging and OS instalation knowldge.
e. Knowledge in MS excel"


Must have Talent / Skills
Good communication and excellent interpersonal skills, Proficient in Microsoft Office applications

Good to have Talent / Skills
ITIL Process Knowledge

Position Overview:

We are looking for a proactive and dynamic Application Support Analyst to join our team. The ideal candidate will have at least 2 year of experience in application support, a strong understanding of Unix commands, Shell scripting, and SQL queries. You will be responsible for monitoring alerts, addressing incident tickets, and ensuring production systems run smoothly.

Responsibilities:

• Monitor application and infrastructure alerts to ensure smooth operation.
• Recommend and implement solutions to prevent and resolve production issues.
• Take ownership of incident tickets, ensuring timely responses and resolutions.
• Close open incident tickets in accordance with service level agreements (SLAs).

Requirements:

• Minimum 2 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Strong team player with excellent interpersonal and communication skills.
• Ownership-oriented with a commitment to meeting SLAs and delivering high-quality work.
• A dynamic individual with a strong desire to learn and grow.

Job Description & Requirements

Responsibilities

• Efficiently manage multiple incidents simultaneously in a high pressured environment
• Handle all customer requests via various support channels; inbound phone calls, email, and chat
• Clearly document and investigate all Support incidents
• Comprehensive understanding of DCS’s platform and technical architecture so to effectively troubleshoot issues
• Provide timely and meaningful updates to customers
• Perform Level 1 Helpdesk troubleshooting, Level 2 remote troubleshooting, and Level 2 Onsite troubleshooting activities for existing Customers.
• Standby support for our Customers on off-office hours, weekends and public holidays on a rotational basis

Requirements

• Minimum IT Diploma
• Able to communicate with clients effectively
• Minimum 2 years’ experience on Customer support
• With experience in CRM / Loyalty System / POS / Real Estate systems / Simplicity is preferred
• Good background in Microsoft SQL Database
• Exceptional customer handling, telephone and written skills
• Investigation and diagnostic skills and an enthusiastic ability to problem solve

Note: By providing us your contact details, you are giving us your consent to use your personal information for follow up purposes. For more information, please refer to our data protection policy.

Main purpose of the role:

To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:

• To perform patching using the Tools (Bigfix, SCCM, Netbot) or any other tool customer may have with SOP based approach.

• To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.

• Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.

• To participate in daily checks on Tools (Bigfix, SCCM, Netbot) and log any issues not already logged by monitoring and alerting.

• To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.

• To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.

• Able to work Shifts that can be part of 24*7 operating model

• To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:

• Basic Knowledge of Patch Management, Vulnerability Management, Reporting.

• Some level of experience and understanding of IT Systems, Infrastructure (Linux/Unix/VMWare/Networks/Database/OCP, etc) & Security, Patch Management tools.

• Shift work Required including weekends and work as part of team.

• As a member of the extended Global IT patching team, working closely with peers to provide a cohesive and collaborative end-to-end patching function.

• Excellent customer focus and ability to build rapport.

• Highly motivated, driven by the achievement of agreed objectives. Ability to organize and execute team objectives and plans.

• Ability to work with more focus, discipline to ensure there are no human error.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation digital solutions and services in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

L1 Support Engineer

Work Location: Central, Singapore

Job Type: 2 Years Contract, subject to renewal

About the Role:

We are seeking a proactive and skilled L1 Support Engineer to join our IT team in providing top-notch technical support to end-users in the financial services sector. The ideal candidate will have a strong foundation in Azure and Microsoft technologies, a basic understanding of networking equipment such as ARUBA Access Points and Fortinet Firewalls, and the ability to resolve end-user IT issues efficiently.

Primary Responsibilities:

• Serve as the first point of contact for all IT-related issues, including hardware, software, and connectivity problems.
• Troubleshoot and resolve issues raised by end-users (EU) in a timely and effective manner.
• Document and escalate complex technical issues to higher support tiers when necessary.
• Support and maintain Microsoft 365 applications and related services.
• Assist with basic Azure cloud platform administration, including user management and resource monitoring.
• Provide basic support for ARUBA Access Points and Fortinet Firewalls, including monitoring, configuration, and troubleshooting.
• Collaborate with senior network engineers to address advanced network issues.
• Conduct routine checks on IT systems to ensure reliability and performance.
• Assist in deploying patches, updates, and configurations as required.
• Work closely with other IT team members to maintain a high level of IT service delivery.
• Ensure clear and professional communication with end-users to understand and address their concerns.
• Perform other related tasks as when required.

Job Requirements:

• 1-2 years of experience in an IT support or similar role, preferably within the financial services sector or SME environment.
• Strong knowledge of Microsoft technologies, including Microsoft 365 and Windows OS.
• Basic understanding of Azure cloud platform administration.
• Familiarity with ARUBA Access Points and Fortinet Firewall configurations.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to interact effectively with end-users.
• Ability to prioritize and manage multiple tasks in a high-pressure environment.

How to Apply:

Ready to join Thatz? You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd (Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Key Responsibilities

1. 24x7 Operational Support:

· Ensure continuous system availability and lead system recovery during outages.

2. Technical Expertise:

· Investigate and resolve complex technical issues efficiently.

· Leverage subject matter expertise for timely problem resolution.

3. Proactive Monitoring and Automation:

· Monitor system health checks and detect issues early.

· Automate routine monitoring tasks to enhance system stability and resiliency.

4. System Maintenance and Growth Management:

· Perform regular health and capacity assessments for the production environment.

· Address growth from Business-As-Usual (BAU) and project-related demands.

5. Incident Management:

· Oversee end-to-end incident handling, including investigation, service recovery, and follow-up actions.

· Collaborate with various stakeholders to resolve incidents within agreed SLAs.

6. Collaboration with Infrastructure Teams:

· Partner with Middleware, Database Administrators (DBAs), and System Administrators (SAs) to troubleshoot and maintain infrastructure.

7. Application BAU and Projects:

· Manage BAU tasks such as Disaster Recovery exercises, responding to audit queries, and updating SOP documentation.

· Handle system upgrades for End-of-Service/End-of-Life (EOS/EOL) components.

8. Governance and Compliance:

· Enforce strong governance for Change Management, Data Protection, and Privileged ID access control.

9. Shift-Based Work:

· Provide on-site operational support according to a 5-day weekly shift roster.

· Compensatory weekdays off are provided for working on weekends or public holidays.

Skills and Requirements

• Technical Proficiency:

· Strong understanding of systems, applications, and infrastructure.

· Expertise in problem detection, troubleshooting, and automation.

• Communication:

· Ability to collaborate effectively with cross-functional teams and business stakeholders.

· Excellent incident reporting and documentation skills.

• Adaptability:

· Comfortable working in a high-pressure, 24x7 environment.

· Willingness to work flexible shifts and handle critical system events.

• Governance Awareness:

· Familiarity with change management processes and compliance standards.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or jobrelated experience as mentioned above

1. Job Description:

We are seeking a Level 2 Support Engineer to join our team, responsible for ensuring the smooth operation of our IT systems and infrastructure.

Proficiency in troubleshooting PC issues, diagnosing hardware and software problems.

Experience troubleshooting internet connectivity issues, ensuring reliable network operations.

Basic knowledge of IT infrastructure components such as servers, networking equipment, and storage systems.

Familiarity with Microsoft support tools and applications.

Ability to recommend and implement security measures to safeguard company assets and data.

2. Requirements:

· Minimum of 2 years of experience in IT, with a proven track record in troubleshooting PC and internet issues, and knowledge of IT infrastructure and Microsoft support.

· Ability to work independently.

· Must have good communication skills, to effectively interact with team members and stakeholders.

3.Work days/ hours:

- Monday, Wednesday, Thursday: on site.

- Tuesday, Friday: offsite.

4.Salary range: $3000-$3500

If you are passionate about technology and have the skills to support our team, we encourage you to apply.

Tina Tan

EA No. 23C1599

EA Personnel no. R2311516

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

12 hours shift mandataory

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Job Description

This role combines administrative responsibilities for a preschool and for a fintech company. The position requires strong organizational skills, attention to detail, and the ability to balance priorities in a fast-paced, multi-industry environment.

Enrolment and Preschool Administration

• Manage enquiries from existing and potential parents in a professional manner, following instructions from the Director, Centre Manager, and Principal.

• Oversee documentation and processes related to registration and withdrawals, including follow-up on incomplete or erroneous forms.

• Maintain updated children’s records, including enrolments and withdrawals, in a timely manner.

• Handle billing and fee collection, monitor outstanding fees, and issue reminders to ensure timely payments.

• Generate enrolment and finance-related reports for the management team.

• Coordinate with ECDA, manage relevant reports, and oversee compliance tasks such as subsidy audits and updates in the CMS system.

Operational Support

• Assist in daily arrival and dismissal processes to ensure safety and efficiency.

• Distribute materials from external vendors and manage incoming deliveries.

• Manage petty cash, expense claims, and school-related expenses with proper documentation.

• Source, negotiate, and follow up with suppliers on quotations, orders, and inventory (e.g., food orders, stationery, uniforms).

• Provide general administrative support to the Director, Centre Manager, and Principal.

Human Resources Assistance

• Support Centre Manager and Principal with HR-related duties, such as updating medical expense claims in WhyzeHR and Xero.

• Maintain organized HR documentation and ensure compliance with internal procedures.

Fintech Finance Responsibilities

• Collaborate with the finance team to maintain accurate bookkeeping, including processing invoices, receipts, and payments.

• Assist in budget planning, track expenses, and prepare regular financial reports for management review.

• Support internal and external audits to ensure compliance with relevant regulations and company policies.

• Identify cost-saving opportunities and align spending with business objectives.

Director Support

• Coordinate the Director’s calendar, appointments, and travel arrangements.

• Prepare and distribute meeting agendas, minutes, and related documents.

• Act as a liaison between the Director and various teams, ensuring smooth information flow.

• Assist in special projects, including managing timelines, resources, and deliverables for fintech initiatives.

• Help maintain relationships with key stakeholders, partners, and clients, and coordinate presentations or pitches as required.

Marketing and Growth

• Provide support for marketing events such as Open Houses, liaising with teams and vendors for successful execution.

• Manage and update marketing channels (Facebook, Instagram, website) by creating and uploading multimedia content.

• Work with the Centre Manager on parent viewings and enrolment strategies to drive growth.

• Contribute ideas for new marketing initiatives to increase brand visibility and enhance customer experience.

Requirements and Qualifications

• Diploma or Degree in Business Administration, Early Childhood Education, Finance, or a related field preferred

• Prior experience in customer service, administration, finance, or accounting is beneficial.

• Proficiency in MS Office (Word, Excel, PowerPoint); experience with Xero or similar accounting software is an advantage.

• Excellent communication, organization, and multitasking skills.

• Ability to work independently and adapt quickly to changing priorities.

• Genuine interest in both early childhood education and fintech operations.

Join Our Team

This dual-role position provides a unique opportunity to develop expertise in both preschool administration and fintech finance. If you have a passion for serving families and children while growing professionally within a dynamic global environment, we invite you to apply.

www.littlebig.com.sg

www.trustplus.ai