We are looking for a Sales Executive / Manager to join our team at LIPCO FOOD & BEVERAGES Pte Ltd. The role requires the candidate to be a motivated, self-driven, and result-oriented individual. Able to achieve sales target and establish a good relationship with customers. If you are meeting the criteria, we want you on our team!

Key Responsibilities:

• Develop and maintain relationships with clients in supermarkets, food distributors, cafes, and restaurants.
• Achieve sales targets and drive revenue growth.
• Identify new business opportunities and expand the customer base.
• Provide excellent customer service and support.

What We’re Looking For:

• Passion for sales and delivering results.
• Self-motivated and driven to succeed.
• Preferably with experience in sales within the food & beverage sector (e.g., supermarkets, food distributors, cafes, restaurants).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and attractive commission structure.
• Opportunities for professional growth and career advancement.
• A dynamic and supportive work environment.

Join us and make your mark in the food and beverage sales industry!

Responsibilities:

· Learn and apply sales techniques. Observing and carrying out sales processes;

· Assist with proactive grow existing customers as well as to develop new sales opportunities;

· Build & maintain good relationships with new and/or existing clients, and provide quality after-sales service;

· Prepare quotation for submission to clients and follow up on the status;

· Updating documents and maintain sales records;

· Learn and apply sales techniques. Observing and carrying out sales processes;

· Liaise with technical team to address customer enquiries;

· Any other job duties as assigned by Supervisor;

Requirements:

· At least 1-2 years of professional sales experience in sales/client relations or business development in IT solutions industry;

· Candidate must possess at least Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Business;

· Knowledge in IT is an advantage;

· Experience with Microsoft Office applications;

· Result-oriented with the ability to work independently and under pressure;

· Excellent communication, good interpersonal skill and effective time management;

Roles & Responsibilities

Responsibilities:

• Develop the project business locally and identify and directly target owners and clients for projects.
• Support local clients with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Attend to sales enquiries and prepare quotations
• Marketing - Grow new leads, including marketing, by calls to action and meet potential clients
• Sales – Understand client’s requirements and prepare quotations, follow up, and secure sales
• Execution – Monitor, deliver and invoice to clients
• Payment - responsible for payment follow-up and collection

Requirements:

• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the Painting & Renovation industry will be an added advantage
• Good interpersonal skill, presentation and communication skills self motivated, technical inclined
• Knowledge of sustainability construction an advantage.
• Minimum ‘O’ level
• Minimum 3 years of Singapore sales experience in construction related.
• Must have driving licence (Class 2 or 3)

We are proud to announce the acquisition of Gravotech, a global leader in engraving and cutting solutions. This strategic acquisition enhances Brady Corporation's capabilities and expands our product offerings in the identification solutions market.

About Gravotech: Gravotech is renowned for its innovative engraving and cutting technologies, serving a diverse range of industries worldwide. With a commitment to excellence and customer satisfaction, Gravotech adds significant value to Brady's portfolio.

Sales admin:

· Follow the process from Order booking till Sales invoicing with close communication with internal team members & customers

· Manage relationships with customs and transportation suppliers.

· Optimizes the flow of information between departments involved in the processing of customers’ requests

Logistics

· Track import orders

· Track, prepare, and send orders within the specified time frame to customers

· Handling disputes related to transportation (package loss, delivery to incorrect address, etc.) = occasional tasks

· Stock management with first in first out

Requirement

· Major in International Trade/Logistics and related 3 years+ working experience

· English (Reading Writing Speaking)

· Computer skills (ERP - CRM - MS Office (Excel & PPT))

· Required experience: Customer Service - Import and Export

· Customer focus & Team spirit

· Quality and Continuous Improvements

· Respect & Responsibility

Job Title: Sales Executive (Livestream Host – TikTok & Shopee)

Job Type: Part-Time

Location: Work From Home

Salary: Basic up to $2,000/month + Commission ($500 to $5,000)

Benefits:

• Work from home, saving time and money on commuting.
• Flexible hours with just 3 hours of work daily.
• Basic salary up to $2,000 per month.
• Commission with earnings ranging from $500 to $5,000 or more!
• Opportunity to grow your personal brand and online presence.

About Us:
Join a dynamic and fast-growing team specializing in e-commerce livestream sales! We are passionate about connecting with our audience, delivering exceptional products, and creating a fun and engaging shopping experience. If you’re chatty, humorous, and a natural at convincing people, this is the role for you!

Key Responsibilities:

• Host daily livestreams on TikTok and Shopee (3 hours per day) to showcase products, drive sales, and engage with viewers.
• Build a fun, energetic, and interactive livestream environment that captures audience attention.
• Develop a strong understanding of the products to confidently address customer questions and concerns.
• Implement sales strategies and promotional activities to boost sales performance during livestream sessions.
• Analyze viewer engagement and feedback to improve the quality and effectiveness of livestream content.
• Collaborate with the team to plan campaigns, promotions, and product launches.

Requirements:

• Sales experience preferred (retail, e-commerce, or livestream sales is a bonus).
• Highly charismatic, chatty, and humorous with a natural ability to engage and entertain audiences.
• Strong sales and persuasion skills; ability to close deals and meet targets.
• Confident speaking on camera with good communication skills in [specific language(s)].
• Familiarity with TikTok and Shopee platforms is an advantage.
• Self-motivated, reliable, and punctual for scheduled livestream sessions.
• Comfortable working a 6-day work week, hosting livestreams for 3 hours daily.

Working Hours: 5-day weekly

Compensation: Commission + Basic monthly salary package

Your duties:

• Involve in the Academy’s promotional activities
• Coordinate marketing events
• Involve in ‘Open Houses’ to showcase the Academy’s system
• Involve in the ‘Road Shows’ both international and local and create a brand awareness about TMC Academy pathways
• Delivering sales targets and drive the sales target requirements
• Assist with the development and implementation of the marketing strategy to identify, target and recruit students
• Assist Managers in development of global communications plan that builds public awareness, understanding and support
• Assist Managers in developing and implementing systems for managing the marketing and admissions process
• Coordinating and assisting Managers in generating leads through marketing activities and evaluate their effectiveness regularly; allocation of leads and managing cross-leads, to ensure higher closing rate
• Engage on relationship management trust building with existing & potential clients of the institute (Parents)
• Contact prospective individuals by telephone to promote products/services
• Explain the product or service to potential customers
• Handle customer queries
• Schedule appointments for Managers to meet prospective customers
• Take part in information session to students, parents and community groups as required providing advice on all aspects of TMC courses and government regulations relating to students.
• Continue to work with students after they commence their courses to maximize retention and encourage progress through to higher qualifications.
• Contribute to planning and organisation of company events when selected for such project
• Any other duties as assigned by your Supervisor

Selection Criteria:

• Comfortable with cold calls, attending fairs and education events
• At least Diploma Level or equivalent
• Well spoken and written English
• Able to perform under pressure and take initiative
• Well informed on current market trends

As a Case Specialist, your key responsibilities include:

• Contact customers to educate them about seeking third party claim recovery for their IncomeShield claims;
• Assist the customers, wherever possible, in their third party claim recovery journey;
• Build relationship with the customers to secure future third party claim recoveries;
• Attend to enquiries raised by customers relating to their IncomeShield claims;
• Check payment details made by third party insurers to allocate these payments correctly to their respective claim numbers
• Contact third party insurers to check payment details for those payments which we are unable to link to their respective claim numbers; and
• Undertake any other duties and projects assigned by the supervisor.

Qualifications

• Possess a Degree/Diploma or equivalent
• Experience in the insurance industry with relevant insurance qualifications will be advantageous
• Customer centric with good customer servicing skills
• Team player and self-motivated
• Strong writing and communication skills
• Meticulous with a keen eye for details

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Position type: Permanent

Work location: Kaki Bukit

Gross Monthly Salary Package: Up to $7,000 (Commensurate based on experience)

Responsibilities

• Contribute to achieve long term strategic plan of expansion into key markets.
• Work with Senior Management to develop the selection criteria & key negotiation terms for technology licensing, JV or other collaboration methods
• Identify the areas of opportunities and focus for products & services recommendation
• Identify potential new markets locally and abroad, and create a plan to enter the market.
• Develop and use knowledge of the markets to identify, develop and support the Company’s unique selling propositions and differentiators.
• Analysis of customer research, current market trend and conditions information.
• Research, find, build, develop and enhance new & existing relationships with key business consultant, government, industry association, academic institutions in related areas and turn into business opportunities.
• Identify opportunities for selling and distributing channels that will lead to increase business opportunities.
• Attend related activities, such as conference and seminars, and provide feedback and information on market trends.
• Planning and preparing presentations. Conduct information sessions and other presentations of events, products and services to enhance existing/new relationships.

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 5 years of experience in Business development.
• Knowledge in Automation technology not mandatory but will be an added advantage.
• Pleasant and easy-going with good interpersonal & communication skill
• Familiar in using Microsoft Excel, Words and Powerpoint
• Regional travelling is expected

Interested Applicants, please send your updated resume to [email protected]

Alternatively, you can call or whatsapp me at +65 8390 9886

Mark Ernest Lim (EA Reg No.: R24123374)
Semiko Recruitment & Consultants Pte Ltd (MOM License No.: 96C4777)

• Provide technical support and expertise for enterprise applications, ensuring smooth operation and performance.
• Configure, install, and maintain software applications based on business requirements.
• Troubleshoot and resolve application-related issues in a timely manner.
• Collaborate with stakeholders to gather and document requirements for application enhancements.
• Manage software updates, patches, and upgrades to ensure application security and efficiency.
• Create and maintain technical documentation, including user manuals, workflows, and training materials.
• Assist in testing and quality assurance for new application features or integrations.
• Monitor application performance and conduct regular audits to optimize usage.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Train end-users and provide guidance on best practices for application usage.

We are proud to announce the acquisition of Gravotech, a global leader in engraving and cutting solutions. This strategic acquisition enhances Brady Corporation's capabilities and expands our product offerings in the identification solutions market.

About Gravotech: Gravotech is renowned for its innovative engraving and cutting technologies, serving a diverse range of industries worldwide. With a commitment to excellence and customer satisfaction, Gravotech adds significant value to Brady's portfolio.

Sales Admin:

• Follow the process from Order booking till Sales invoicing with close communication with internal team members & customers
• Manage relationships with customs and transportation suppliers.
• Optimizes the flow of information between departments involved in the processing of
• customers’ requests

Logistics

• Track import orders
• Track, prepare, and send orders within the specified time frame to customers
• Handling disputes related to transportation (package loss, delivery to incorrect
• address, etc.) = occasional tasks
• Stock management with first in first out

Requirement

• Major in International Trade/Logistics and related 3 years+ working experience
• English (Reading Writing Speaking)
• Computer skills (ERP - CRM - MS Office (Excel & PPT))
• Required experience: Customer Service - Import and Export
• Customer focus & Team spirit
• Quality and Continuous Improvements
• Respect & Responsibility

Looking for an innovative and experience Procurement Specialist to support the roll out of sourcing module as part of next-gen digitised procurement lifecycle. In this role, you will be responsible to drive adoption of the Sourcing Module, guide and manage communications to both internal & external (vendors) stakeholders, conduct User trainings and support review of any stakeholder pain points.

Responsibilities:

• Educate internal and external stakeholders how to use the Sourcing Module
• User training for the Sourcing Platform.
• Day to day user support on Sourcing Platform.
• Facilitate data collection and feedback from users in SG and subsequently in the overseas locations to provide necessary input for the development and/or improvement of Sourcing Module as needed.
• Creating a project plan for each of Business Unit, detailing the tasks that need to be completed for the timely orientation of the Sourcing Module to the users.
• Maintain close engagements with users throughout the rollout to obtain feedback and to drive adoption.
• Set up eDM to notify users of the change.
• Identify opportunities for operational improvements for ongoing simplification of processes in the overseas location. Work on recommendations for procurement process simplification based on consultation with stakeholders.

Requirements:

• Bachelor’s Degree or equivalent with minimum 5years of relevant experience
• Proficient in Procurement Sourcing Process have related experience in Projects involving digital transformation
• Proven experience working with Procurement System and familiar with Procurement Sourcing Process.
• Experience soliciting, gathering, and analysing user input and requirements.
• Experience with eDM and communicating change.
• Conducted user training, able to multitask effectively.
• Strong analytical and problem-solving skills, able to work independently and as part of a team.
• Excellent organizational, time management skills and detail-oriented
• Possess strong communication, customer service skills and presentation skills

To apply:

Interested candidates please click apply https://www.rmaconsultants.com.sg/employment/procurement-specialist-eastcontract-1-year-up-to-7k-listing-194.aspx or submit your updated resume in MS Word format to [email protected] stating your availability and reason(s) for leaving. All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Bulk weighing in a Chinese supermarket Job Description:

--Need to work in various stores

--Help customers weigh bulk snacks and put price tags on them

-Need to stand for a long time

Working hours and location

-Jurong store 12-9pm

-Chinatown store 11-8pm

-Serangoon store 12-9pm

Our client, a global Oil & Gas solutions company, is looking for a sales engineer to join their team:

• Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
• Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
• Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
• Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
• Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
• Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with company’s product.
• Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or company’s products, step in to troubleshoot and collaborate with team members to find solutions.
• Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements. Present new chemical treatment proposals to client. Lead the initiation and evaluation of new applications.
• Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
• Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
• Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
• Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

Responsibilities:

• A Bachelor’s degree in Chemistry, Chemical Engineering or Environmental Engineering with at least 8 years of relevant technical experience, of which, at least 2 years in account management or sales related.
• Must have a valid Class 3/3A Singapore Driver’s License
• Working knowledge of boilers, cooling towers and wastewater treatment systems is advantageous
• Experience with refinery or chemical processing is advantageous
• Curious and eagle to find out what customers’ needs and good approach to solutioning
• Effective critical thinking and problem solving skills
• Customer oriented and always ready to engage with customers
• Able to work in a refinery/chemical plant

Notice:

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Grace Teh Zi En (R24121942)

License number: 05C3451

Sales Executive for Lighting (experienced)

Our company has a new start-up company selling light bulbs and general lightings. We have the distributorship to a China brand to sell in Singapore. We are looking for a sales person who has experience in sales with Lighting.

Basic salary: $2,800.00 - $3,500.00 (depending on the years of experience)
Transport allowance: $500.00
Commission: To be discussed.
Medical reimbursement: $200/year
Annual Leave: 10 days
Working hours: 8am – 5.30pm

Malaysians, PR and Singaporeans only.

Job scope:

- Promo this brand to the retail shops and if possible approach the MCST (Building Management).

- Co-call and do email marketing

- Prepare and support to the sales-related documents including sales quotation, product lists for the project

- Liaise and communicate with the suppliers and clients in order to ensure the smoothness of the project

- Monitor and track the progression of the project

- Liaise and coordinate events if needed

- Ad-hoc duties assigned

Requirements:

- At least 2 years in lighting industry and willing to do outdoor sales.

- Good communication skills

- Good computer skills

- Initiative

- Team player with good attitude

• Sales Leadership & Market Expansion: Develop and implement sales strategies to expand market share in APAC, emphasizing methanol and hydrogen fuel cell technology.
• Business Development: Build and maintain strategic relationships with customers and partners, identifying new opportunities and positioning Oneberry as a market leader.
• Collaboration: Work closely with our product management, R&D, and sales teams to create innovative and customer-centric solutions that address market demands.
• Brand Positioning & Marketing: Enhance Oneberry’s brand presence through targeted marketing strategies and fostering a strong reputation for reliability and innovation.
• Performance Analysis: Establish and monitor KPIs to measure growth, market penetration, and the effectiveness of strategic initiatives.

About this Job

Advise prospects on market trends, best practises, and solutions when it comes to social media, corporate and construction progress videos.

Job Description

• Build and promote strong, long-lasting customer relationships by understanding their needs by pitching creative solutions
• Familiarize with all AVP's directives, goals, and its wide range of services
• Actively growing AVP's client base through independent lead generation and networking
• Continually source for new avenues of lead generation and networking opportunities
• Selling and providing creative ways of adopting or adapting AVP's content production services and plans
• Partake in product development feedback

Good to have

• Excellent communication skills, initiative, hunger to achieve results, resourcefulness and a team player
• Familiar with Mac, Google apps (Calendar, Sheets, Words, Drive),
• Have at least 5 years relevant experience
• Outstanding presentation skills, including effectiveness in small and large group settings
• Love changes and a wide scope of services to sell

Benefits

• We are a long established brand (since 1979) with a startup's drive.
• Make a notable influence on business decisions in our small team of under 10.
• Great commission and incentive structures with Quarterly and Yearly Bonuses when targets are met
• Management growth opportunities for performing individuals
• Attractive recurring commissions for applicable industries
• Attractive commissions for high valued productions

FULL TIME POSITION

5-day work week