Job Title: Customer Success Specialist
Department: Zendesk Operations
Reports to: Zendesk Team Lead

Position Overview: Casa Concetto is a vibrant team seeking a Customer Success Specialist to enhance customer interactions and drive ticket quality. This role requires strong communication skills, quick response times, and a customer-centric mindset to ensure that inquiries are resolved efficiently and to the satisfaction of all parties. The ideal candidate will excel in managing customer inquiries, maintaining clarity in communications, and contributing to the continuous improvement of our Customer Journey.

Key Responsibilities:

• Ticket Management:
• Respond promptly to customer inquiries via Zendesk across email, chat, and WhatsApp touchpoints.
• Address customer concerns effectively while maintaining a professional tone that reflects the company’s voice.
• Tag and categorize tickets appropriately to facilitate streamlined reporting.
• Touchpoint Execution:
• Implement the defined touchpoints (e.g., inquiry follow-up, personalized offers) to engage customers and drive conversion.
• Use customer profiling insights to offer tailored solutions and recommendations.
• Reporting and Analytics:
• Maintain daily reporting logs with data on tickets handled, resolved, and escalated.
• Provide feedback on customer behavior trends to help refine touchpoints and strategies.
• Quality Assurance:
• Follow standard operating procedures (SOPs) for ticket handling to maintain high-quality customer service.
• Raise concerns about recurring issues or patterns to the Zendesk Team Lead.
• Collaboration:
• Work closely with other team members and departments, such as sales and marketing, to resolve customer issues.
• Share insights and ideas for improving workflows and touchpoint effectiveness.

Skills and Qualifications:

• Must-Have:
• Proficiency in using Zendesk or similar CRM platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Basic Excel
• Preferred:
• Experience in customer service or a similar role.
• Knowledge of sales funnel processes and customer engagement strategies.
• Soft Skills:
• A proactive attitude with a problem-solving mindset.
• Team player with strong interpersonal skills.
• Ability to adapt to evolving processes and workflows.

Key Performance Indicators (KPIs):

• Response time (first response and resolution time).
• Customer satisfaction score (CSAT).
• Conversion rates from follow-up touchpoints.
• Quality and accuracy of ticket tagging and categorization.

Work Environment:

• Hybrid setup with expectations for remote and in-office collaboration.
• Regular feedback sessions with the Zendesk Team Lead for continuous improvement.

Job Types: Full-time, Part-time

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Shift system

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• working pass (Required)

Responsibilities

The Technical Support Analyst role is for a StarHub subsidiary. The incumbent will be attached at client's office to coordinate, manage the scope as stated below:

• Hardware break-fix support for business critical systems such as servers, storage, server blades, POS etc.
• Software support for end-user systems, Windows OS, applications
• Desktop/End-User support
• 24/7 Rotational Standby duties for after office hour cases
• Testing and commissioning of replacement equipment to ensure workability of the system
• Updating of tracking system for any parts / service request for traceability of tasks and effort spent
• Inventory verification and preventive maintenance of equipment
• Clone, reimage or installation of Windows OS
• Troubleshoot Windows-based OS issues such as: device driver issues, printer issues, remove Trojan/virus etc.
• End user data migration and PC deployment during hardware refresh
• Quality Assurance testing for hardware equipment including/but not limited to rack mount servers, blade servers, switches and storages, desktops/laptops
• Onsite Staging/Configuration for Servers/Blade System (HP, IBM or Dell)
• Required to take on responsibility of coordinating the installation & setup request from customer
• Attending of project meetings for the commencement of the installation & setup project
• Verification of equipment delivered before start of project to ensure the accuracy
• Testing & commissioning of newly installed equipment to ensure all system functions are met
• UAT & documentation of system installation & setup for customer reference
• Backfill for MOS/MNS contract

Working hour : Follow client's working hours. 5 days work week.

Requirements

• ITE Higher Nitec in Information Technology/Information System/Computer Science. Business IT or other relevant disciplines.
• At least 2 years of desktop support experience
• Possess relevant IT skills set in hardware and software troubleshooting
• Experience installing software, patches, updates on Desktops, Laptops
• Experience in supporting Windows OS, Microsoft Office Suite, and Anti-virus software
• Must be customer-service oriented with good interpersonal and communication skills
• Good attitude with positive mindset in learning and ready to excel
• Able to work independently as well as in a team

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

JOB TITLE: LEARNING SUPPORT TEACHER (SECONDARY)

Links to: Director of Inclusion, Learning Support Coordinator

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, and we are proud to be different in the way we work and how we teach and learn.

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

The role of the Learning Support Teacher is to support classroom teachers and subject specialists to identify, understand and address the learning needs of all of the young people in their classes, ensuring that each learner is engaged, confident and challenged to achieve.

This involves working directly with teachers and learners, and offering support and guidance to curriculum planning meetings (when necessary) and whole staff professional learning and development meetings. The Learning Support Teacher be responsible for facilitating the learning needs of all learners on the SEN register in their allocated year group(s), where necessary will collaborate with teachers in the classroom, produce Learner Passports and Personalised Learning Plans in collaboration with and for those with identified needs to promote their access to all aspects of the curriculum, use a strengths-based model to empower learners to take responsibility for their learning, use evidence-based interventions to meet the needs of learners and provide coaching to colleagues and parents where necessary.

ROLE AND RESPONSIBILITIES:

• Work with teachers to build capacity and awareness of pedagogical strategies to support learners with diverse needs.
• Support teachers to differentiate and build an inclusive culture within the classroom.
• Interpret specialist reports and produce learner passports/profiles for teachers.
• Work with parents, teachers and learners to develop collaborative action plans.
• Design and develop staff professional development workshops.
• Utilise appropriate assessments to inform next step teaching.
• Support teachers with assessment, analysis and evaluation.
• Attend year group and subject meetings to facilitate discussion around learners.
• Involvement in whole school events and activities as required.

QUALIFICATIONS AND SKILLS

• A recognised teaching qualification
• Bachelor’s degree (or higher qualification) in ​​​​Special Education, Psychology, Social Work, or a related field
• Working knowledge of the PYP, MYP, IGCSE and IBDP frameworks and curricular
• Evidence of continued relevant professional development
• Experience working with bilingual and multilingual learners and learners with diverse needs
• A commitment to diversity, equality, inclusion and belonging
• Cognizance of what the role entails or a willingness to learn
• At least 2 years of relevant experience in an international school environment (preferred)
• Empathy
• Teamwork

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Interested candidates may apply via https://careers.taylors.edu.my/job-invite/3970/

• Actively promote and sell liquor products to customers at the outlet.
• Organize and participate in promotional events and campaigns to boost sales.
• Provide product recommendations and detailed information to customers.
• Forge and maintain strong relationships with customers to ensure a high level of customer satisfaction.
• Engage with customers to understand their preferences and provide personalized service.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.
• Collaborate with the marketing team to develop and implement promotional strategies.
• Monitor and analyze customer feedback and sales data to identify areas for improvement.
• Represent the brand positively and maintain a professional image at all times.
• Stay informed about industry trends and competitor activities to maintain a competitive edge.
• Provide feedback to management on customer preferences and market trends.
• Maintain accurate records of sales and promotional activities.
• Assist in the preparation of promotional materials and displays.
• Attractive commission and bonus structure.

Requirements

• Prior experience in sales of liquor or public relations is preferred.
• Strong communication and interpersonal skills.
• Enthusiasm for the beverage industry and knowledge of liquor products.
• Ability to work flexible hours, including evenings and weekends.
• Strong organizational and multitasking abilities.

Job Description

1. Establish action plan for all sales promotions
2. Drive sales growth through maximization of resources and execution of market segment strategies
3. Secure active customer relation data management within the assigned area
4. Establish / Maintain campaign results report to track progress and impact of marketing initatives and take appropriate actions in case of deviation
5. Achieve sales target set by management in assigned area
6. Assist ASM in supporting channel partners technically
7. Provide market and competitor intelligence on monthly base
8. Monitor customer, competitor activity and gather general market information and feedback to headquarter.
9. Create and maintain strong customer relationship with top notch customer service.

Requirements

• Diploma/Degree in Mechanical / Electronics Engineering
• Minimum 5 years of sales experience in multi-national industrial environment, preferably with wire processing machines, and more than 3 years in sales management
• Good basic understanding in industrial machinery, automation and software
• Excellent communication, presentation, and negotiation skills
• Ability to work independently and as part of a team
• Willingness to travel overseas and visit clients (up to 30% of time)
• Singaporeansa and PR only

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

Job Description

• Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance
• Coordinates all customer- facing functions, including executive sponsor engagement, HQ strategy visits, DT workshops, etc., all to achieve tighter more profitable business plans, thus increasing customer satisfaction and further solidifying the GAD’s position as a trusted advisor
• Completes long-term business strategy planning and creates the SAP B1 enabling innovation agenda with the customer
• Drives and identifies co-innovation opportunities, then facilitates moving from pipeline to delivery of the opportunities.
• Develops long term c-level relationships, creates and manages a strong joint SAP-customer governance model, and ensures that the SAP B1 assigned executive sponsor is appropriately engaged
• Leads Integrated Account Planning and ensures that SAP B1 footprint is expanded with involvement of all relevant LOB’s and strategic engagement with SI partners
• Proactively identifies customer problems and proposes SAP B1 solutions in addition to those already identified
• Influences and leads a virtual team of resources from various LoBs, functions and geographies.
• Drives revenue growth across all SAP B1 LOBs throughout the customer lifecycle
• Creates barriers to entry for competitors, protecting SAP’s customer base
• Drives adoption of and protecting premium support services
• Provides leadership around Value management and Value realization, enabling connection of Value Engineering methodologies and business transformation practices to (Business) Consulting delivery

Job Requirements

• Strong knowledge of the complete SAP B1 offering (including Service and Support)
• Knowledge of financial, competitive, regulatory environment
• Experience with long term planning of resources, technology and account structure
• Exceptional communication skills.
• Business level English: Fluent
• 2-5 years professional experience

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our customers are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 branches conveniently located in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee, Clementi and Jurong East . To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

With the opening of the new branch in Jurong East and expansion of existing branches, Storefriendly plans to accelerate its expansion in 2025. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES / CUSTOMER SERVICE OFFICERS

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• No cold calling
• Attractive basic salary and allowances
• Performance incentives based on achievement of targets (in addition to basic salary stated).
• Company structure facilitates career progression and job specialisation.

The Job

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals
• Understand customers' requirements and recommend our products and services as solutions
• Provide quotations, follow ups and maintain necessary communication with customers
• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Roles & Responsibilities:

· Manage and source for new business opportunities/accounts.

· Address business inquiries from customers/clients and team members in a timely & professional manner.

· Build and manage sales pipeline

· Build relationship and identify sales opportunities within assigned accounts.

· To prepare exciting and detailed proposals after understanding customers’ requirements and deliver convincing presentations

· Participate in tender submissions as and when.

· Coordinate with stakeholders to follow up with tenders.

· Perform account servicing and business development.

· Support the Business Development department in various matters.

· Leverage industry knowledge, applications, and product knowledge in order to find and close opportunities.

· To ensure information are properly handed over to the Project Team once the project has been awarded to the Company

· Any other duties as assigned by the management

Requirements:

• Diploma/Degree in IT/ Business or related fields.

• Familiarity with current technologies/tools/platforms used in Web and App Development.

• With software solution sales experience preferred.

• Experience in handling government agencies’ accounts will have added advantage.

• Proficient with Microsoft Office and web-based solutions.

• Great interpersonal & communication skills.

• Strong client management & account servicing experience.

• Self-driven and independent, but ability to work in cross- team effort.

Benefits:

• Basic up to $3000 (Salary will commensurate with experience & qualifications)
• 5 Days
• West / East

Job Scope:

• Handle office documentations
• Handle of PO/DO/Invoices etc.
• Correspondence handling and email management
• File organization and data maintenance
• Phone call management and message handling
• Coordination of meetings and events
• General office tasks and support for the team or executive

Job Requirement:

• Admin / Customer service / sales support / SAP experience will have added advantage.
• Excellent Communication Skills

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Do you feel called to create an inclusive and supportive learning environment for children with diverse needs?

Join us and play an integral role in shaping young minds and enhancing family support through hands-on teaching and developmental support.

Join a team dedicated to empowering children with diverse needs, including those with mild autism, speech, and language delays. Work alongside in-house therapists and a close-knit team to deliver engaging, individualized education plans (IEPs) in small class settings with a focus on family-centered care.

What We Offer:

• Professional Development: Participate in ongoing training and mentorship in special education techniques.
• A Balanced Schedule: Full-time, Monday to Friday, 9:00 AM - 6:00 PM. Take advantage of a 1-hour lunch break.
• Location: Changi Road (nearest MRT: Eunos)

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Your Key Responsibilities:

• Individualized Learning Support: Implement and adapt IEPs tailored to each student's unique needs. Engage actively with students through personalized learning activities.
• Dynamic Classroom Leadership: Lead a vibrant, inclusive classroom using flexible teaching strategies and technology suited for varied learning styles and needs.
• Progress Tracking: Monitor academic, social, and behavioral progress for students, making real-time adjustments as needed.
• Collaborative Development: Partner with therapists and fellow educators to integrate therapeutic goals into the learning experience, supporting holistic development.
• Continuous Improvement: Participate in professional development to enhance your expertise in special education.

What We Look For:

• Strong interpersonal skills and the ability to communicate effectively with students, families, and multidisciplinary team members.
• A hands-on, adaptable approach to supporting diverse learning needs in a classroom setting.
• A commitment to ongoing professional growth and the willingness to adjust strategies to meet each child’s unique learning path.
• Physical stamina and resilience, necessary for active engagement and, when needed, to support students’ physical needs.

About Our Team:Become part of a team committed to shaping bright futures and empowering individuals through specialized support. As a team member, your energy, adaptability, and dedication make a meaningful impact in the lives of children and their families.

If you're ready to make a meaningful impact, apply today and start your inspiring journey with us!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Title: Site Support Coordinator

Location: Singapore
Job Type: Full-Time
Reporting to: Interior Design Manager

Job Overview

We are seeking a reliable and detail-oriented Site Support Coordinator to assist with site monitoring, customer interactions, and contractor communication.

The primary focus of this role is to follow instructions precisely from the Interior Design Manager and ensure tasks are executed as directed. This position involves taking photos and measurements on-site, documenting progress, and coordinating with Mandarin-speaking contractors. The work is a combination of on-site and remote tasks.

Key Responsibilities

• Follow Instructions:Take detailed and clear instructions from the Interior Design Manager and execute tasks as directed.
  
• Site Documentation:Capture clear and organized photos and videos of the site to document progress and current conditions.
  Ensure all visuals are labeled and shared promptly with the project team.
  
• Measurements:Accurately measure the site as instructed and report findings to the manager.
  
• Customer Feedback & Defects:Collect feedback from owners and share it with the project team.
  Walk through the site with owners to identify defects and document them for follow-up.
  
• Contractor Coordination:Communicate instructions to Mandarin-speaking contractors as required.
  Relay updates from contractors to the Interior Design Manager for timely action.
  
• Reporting:Submit daily updates, including photos, measurements, and any feedback collected.
  Maintain simple logs of completed tasks and observations.
  

Why Join Us?

• Gain experience in site operations and project coordination with clear, straightforward responsibilities.
• Work in a flexible role that combines on-site and remote tasks.
• Be part of a supportive team focused on delivering high-quality interior design projects.

Qualifications

• Language Skills: Fluent in English and Mandarin to communicate effectively with mandarin speaking contractors and team members.
• Experience: No prior experience required; training will be provided.
• Skills:Strong ability to follow instructions accurately and execute tasks precisely.
  Basic photography and measurement skills.
  Comfortable navigating construction sites and interacting professionally with contractors and clients.
  
• Other Requirements:Physically capable of conducting on-site inspections.
  Reliable, punctual, and detail-oriented.
  

Application

If you excel at following instructions and are eager to support site operations with diligence and attention to detail, we encourage you to apply.

Submit your resume and a brief statement about your interest in this role.

Join us as a Site Support Coordinator and play a vital role in ensuring project success through precise execution of tasks and clear communication.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire LCS Support Analyst

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job and Responsibilities: -

· Has experience or knowledge on Incident and Problem management.

· Health check and monitoring production system and job scheduling to ensure SLA is meet.

· Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

· Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

· Continuous improvement of the system, e.g. job automation, performance tuning.

· Should be able to identify and fix the bugs.

· At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

· At least 2-5 years of working experience, preferably in Banking or Anti money laundering.

· At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.

· Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL

· programs.

· Good knowledge in Linux/Unix/Windows scripting.

· Hands on experience on monitoring tools like Grafana has added advantage.

· Should be open to learn and adapt to new technologies.

· Knowledge on GIT Bitbucket and Jenkins has added advantage.

· Knowledge on Actimize/Hadoop has added advantage.

Shift Timings:

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire LCS Support Analyst

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job and Responsibilities: -

· Has experience or knowledge on Incident and Problem management.

· Health check and monitoring production system and job scheduling to ensure SLA is meet.

· Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

· Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

· Continuous improvement of the system, e.g. job automation, performance tuning.

· Should be able to identify and fix the bugs.

· At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

· At least 2-5 years of working experience, preferably in Banking or Anti money laundering.

· At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.

· Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL

· programs.

· Good knowledge in Linux/Unix/Windows scripting.

· Hands on experience on monitoring tools like Grafana has added advantage.

· Should be open to learn and adapt to new technologies.

· Knowledge on GIT Bitbucket and Jenkins has added advantage.

· Knowledge on Actimize/Hadoop has added advantage.

Shift Timings:

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

· Ideally, at least 5 years of relevant work experience

· Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance

· Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.

· Hands-on experience in installing, upgrading, and administering IBM, CA and BMC products.

· Hands-on experience managing DFSMS suite – DSS, HSM, RMM, VTL and replication.

· Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape

· Experience with Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs

· Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.

· Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)

· Collaborate with other infrastructure teams, e.g., Storage, security teams, open systems, network, etc., to ensure applications running in DB2, and MQ can interface with applications on other platforms, e.g., WebSphere Application Servers on Linux

· Perform performance data collection, analysis, and tuning of Mainframe Systems.

· Implement project and internal initiative responsibilities as assigned or delegated.

· Participate in incident and problem management activities related to application and Mainframe Systems

· Diagnose and resolve environment system abends and abnormal operating problems using system logs and other available logs and documents.

· Perform problem diagnostics and resolution as well as change management.

· Collaborate with other team members within the same Information Technology (IT) departments, functional users, and vendors to provide guidance and supervise project implementation.

· Provide 24*7 on-call support Mainframe Infrastructure.

· Meet or exceed customer SLA.

• To assist the Workshop Supervisor in the daily running operation of the workshop.
• To managing data inputs from multiple sources.
• To perform troubleshooting of vehicles with high degree of competency.
• Ensure all work carried out comply with safety and quality requirements.
• To perform random checks on service and repairs jobs to the fulfillment of customer’s wishes.
• To generate a consistent set of monthly reports for the product management team.
• To help the management to manage the creation and updating of orderable items.
• To provide technical assistance to Foremen and Technicians.
• To provide backup support to escalated product related issues.
• Coordinate with other departments on a variety of projects.
• Any other duties that may be assigned from time to time.

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

In this role, you will be responsible for various aspects of Telesales activities.

Responsibilities:

• Generate sales via Telemarketing for products campaigns.
• Upsell and cross sell new services and solutions to existing customers.
• Handles renewals of customers licenses, subscriptions and support contracts.
• Provide quotations and proposals to new and existing customers enquiries.
• Data mining for specific group of targeted customers
• Make cold calls to potential customers.
• Tracking of renewal schedules, planning, forecast and reporting.
• Create strategies and actions to achieve high renewal rates and upsell motions.
• Building rapport and relationship with customers.
• Work together with marketing team for lead generation activities and follow up actions.
• General Administrative duties.

Requirement :

• Fresh graduates from Polytechnic/university are welcome.
• Experience on renewal activities for IT companies will be advantages.
• Familiarity or experience with Microsoft 365 licensing will be advantages.
• Knowledge of business admin, marketing or IT will be advantages.
• Excellent interpersonal and communication skills with pleasant disposition.
• Ability to communicate well with customers via emails and telephone conversation.
• Positive thinking, and eager to learn attitude will be required.
• Aggresive sales and winning mindset. Be hungry and result oriented.
• Working knowledge in Microsoft Office Applications such as Excel, Word, Powerpoint.
• Able to work independently and with minimal supervision.
• Only Singaporean/PR/Malaysian may need to apply.

Full job description

About Apex Signages:

Apex Signages is a dynamic and rapidly growing company specializing in Signage and Signboards. We take pride in our commitment to excellence, creativity, and customer satisfaction. ,We are seeking a dedicated Sales Executive to expand our business.

Responsibilities:

• Handling in-bound sales enquiries
• Processing sales order
• Manage negotiations with customers
• Build rapport and establish long term relationships with customers
• Meet and exceed sales targets
• Successfully create business from new and existing customer accounts
• Work with internal and external partners

Qualifications:

• Academic Qualification not relevant.
• Strong organizational and multitasking skills.
• Excellent communication skills, both typing and verbal.
• Fluent in speaking and typing of english and mandarin. Handle day-to-day communications with customers and suppliers in both Chinese and English, including emails, phone calls, and etc.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Positive attitude and a strong work ethic.

Benefits:

• Competitive salary: $4,000 basic + 10% commission
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Professional development
• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Job Highlights

• Uncapped income ceiling
• Full guidance from start to end

Job Description

Concrid Interior - Our Design Ideas Are 100% Brain-Made

Successful candidates will be able to tap into our extensive in-house sales support to achieve a good stream of uncapped income and we believe in work-life balance.

What you'll be doing

• Handle sales inquiries (quality leads will be provided)
• Prepare proposals and quotations
• Manage project reno sites
• Senior Designers will be considered to lead a sales team
• Does not require to perform any showroom duties

What we are looking for

• Strong interest and passion in Interior Design
• Required skills: Excellent sales communication skills, possess a good command of languages, able to provide after-sales service
• Preferably experienced in sales or design

Benefits

• Full commission based
• Uncapped income ceiling, proven earning capacity of $5,000-10,000 monthly for performing consultants
• Mobile and entertainment allowances
• Quarterly bonus packages (up to $10,000)

Others

• Extensive sales training will be provided
• Only quality leads will be provided (untouched)
• One of the best incentive bonuses in the market

If you do not possess the above but think you want to give Interior Design a shot, do hit us up, we would love to have a chat!

Unleash your earning capability with us today!

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

Full Time Event Sales Associate! - Road Show Sales Associate - Basic + Commission up to 3.5k - No Minimum Experience required - No Minimum Education required - 6 days work week - Leads and Platforms provided

• Full Time Sales Associates needed for Home Appliances Road Shows.
• Sales experience will have an advantage
• Basics + Commision Payout
• 6 days work week
• Leads and Platforms provided for all associates
• Excellent communication skills
• One Event Location at a time

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• Preferably 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office