Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Roles & Responsibilities

- Achieve growth and hit sales targets by accounts.

- Identifying and converting new potential accounts for the business.

- Identifying further opportunities for existing clients and proposing new menus working with in-house R&D team closely.

- Communication with clients.

- Managing and preparing sales support materials and samples (when necessary).

- Present sales, revenue and expenses reports and realistic forecasts to the management team.

- Reports directly to Head sales.

- Responsible for inventory management working with production team.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. Must be able to work on weekends and public holidays.

4. Staff Meal will be provided

Job Description:

Export Sales Trade of Pet Products: Handle the export sales and trading of pet supplies. Client Acquisition: Use store sales pitch in interaction with customers, deliver product demonstration and advice such as phone calls, email, WhatsApp and social media.

-Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Provide prompt, effective, and satisfactory responses to customer inquiries.

Sales Documentation: Prepare sales contracts and purchase orders. Collaborate closely with sales managers, procurement, order fulfillment, documentation, and finance teams at the head office in China to ensure smooth processing of orders.

-Other Responsibilities: Complete other tasks as assigned by the company.

Job Requirements:

-Experience: we can accept graduates with no experience, but is better to have morevthan one year of international trade sales experience.

-Language Proficiency: Bilingual in English and Mandarin to liaise with mandarin speaking business associates

Self-Motivated and Creative: Strong initiative, clear thinking, hardworking, and innovative.

Singaporeans only

Benefits:

• AWS
• Incentives + Company Benefits
• Established Company in the Marine Industry
• Reporting to Director of Maritime Connectivity Solutions

Job Scope:

• Develop sales strategies to drive profitability and growth for the Satellite Subscriptions Team
• Engage with clients and prepare commercial proposals
• Collaborate with Product and Technical Managers to tailor proposals to client needs
• Provide pre-sales and after-sales support
• Execute business plans to meet sales targets

Requirements:

• Diploma/Bachelor’s Degree in Telecommunications or Electrical Engineering
• At least 3 years of sales experience, preferably in maritime satellite services

For interested applicants, kindly click “apply”

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting ndividual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
  Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

Basic salary + Attractive commission + Quartely bonus!

About Eureka Robotics

Empowered by Robotics and A.I. research from NTU Singapore and MIT, Eureka Robotics delivers robotic software and systems to automate tasks that require High Accuracy and High Agility (#HAHA).

With offices in Singapore, France, Vietnam, Japan and distribution partners in China, and the USA, Eureka Robotics prides itself on helping clients, globally, achieve vastly improved productivity, lower costs, and better safety. Common uses include precision-handling, assembly, inspection, and other domains.

Our main product is the Eureka Controller, which enables end-customers and third-party System Integrators to develop sophisticated Robotics and Vision applications quickly and easily https://eurekarobotics.com/products/

About the candidate

As Sales Manager, you shall be responsible for accelerating and growing sales by developing new business opportunities in Singapore, and enabling partners to deliver results. You would work in close collaboration with the senior management at Eureka Robotics and report directly to the CEO.

You would work closely with partners and customers to build and nurture relationships and drive business growth in Factory automation and precision manufacturing across industries such as Electronics, Optics, Automotive, Aerospace, etc. where high agility and precision are desired. You would also explore opportunities in new application and industry areas where our key technologies are a direct fit, such as Logistics.

The candidate is identified as an individual with a proven track record in sales and business development of high-tech B2B products, and comes with a strong domain understanding and a well-connected network. He/She would be highly motivated and a self-starter and able to deep-dive into technology and business aspects.

Key Responsibilities

• Responsible for meeting and exceeding sales targets quarterly
• Manage key accounts, including account planning, forecasting, sales, ensuring attainment of company sales goals and business objectives
• Own and drive business metrics for business expansion and customer satisfaction
• Leading pre-sales activities for enterprise accounts. Build sales pipeline and pitch proposals for technology integration solutions. Manage complex sales cycle selling to CXOs.
• Preparing techno-commercial proposals and leading negotiations with partners/customers. Liaison with clients for RFI, RFQs, requirement gathering, and solution delivery.
• Work closely with the Applications team to assess and build desired solutions to address customer needs and successful delivery of the solutions.
• Establish and execute partner and customer enablement programs to drive optimal usage and best practices for our products and solutions
• Work closely with Product team to build and lead the pitch for product’s value proposition to customers

Skills and Experience

• 5+ yrs of sales and business development experience in high-tech products
• Demonstrated ability to engage and nurture executive-level relationships
• Experience preparing and driving techno commercial proposals and account plans
• Strong Factory Automation / Precision Manufacturing / Automation domain knowledge, experience, and professional network
• The candidate’s profile should include more specifically “hunting” sales skills
• Excellent stakeholder manager with strong negotiation and people management skills
• Bachelor’s Degree from a top tier institute preferably in technology. Master's Degree / MBA is preferredBA is preferred

Job Responsibilities

• Responsible for contributing to revenue growth and market share growth in the white space segments, especially commercial / enterprise customers.

• Responsible to identify a sales plan, relevant solutions and partnerships to capture the value chain (connectivity and non-connectivity) for the assigned set of accounts in various verticals.

• Able to comprehend the market trend and work internally with various internal departments to formalise the suitable solutions to push into the various verticals

• To plan and execute creative hunting activities with minimum supervision from the supervisor. Not fearful of rejections of the hunting activities.

• Engage the clients at C-level so as to penetrate and pursue opportunities for account growth with existing and new customers. Mapping activities with selected prioritized / marque accounts with high growth potential

• Build and improve the quality of business relationships with customers, suppliers and business partners

• Accurate sales reporting on a weekly basis: Revenue Report, New Logos Acquisition Report

• Willing to take up ad-hoc projects to grow the overall revenue for the company

Requirements:

· Proficiency in Microsoft Word & Excel

· Able to work independently or as a team

· Organized, meticulous and attention to details

· Have initiative and good attitude

· Ability to multi-task, well-organized, time management skills, strong written and verbal skills

· Proficient in Microsoft Office and Excel

· Able to manage multiple deliverables and deadlines

· Willing to learn and perform

• product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

- Handle indoor sales enquires

· Handle walk-in clients

· Prepare Quotation/ Delivery Order/ Invoices

- Follow up on Quotation

· Follow up on outstanding payment

· Logistic Planning. Schedule planning for jobs

-After sales follow up

-Put up Purchase order

-Liaise with Supplier

-Able to liaise internally with workshop for sales delivery

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team
• Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,
• Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)

Duties :

1. Prepare and give pre-sales technical assistance and after sales support to customers

2. Communicate with the team to understand customer demands and offer sales support where necessary

3. Secure orders, ensure product standards and timely fulfilment of orders

4. Establish customer rapport and acceptance

5. Help customer to solve problems with product usage

6. Recommend new and improved products to customers and explain how product will be more cost effective

7. generate Sales leads, cold call, follow up with customer enquiries

Requirements :

1. Reliable technical background

2. Ability to work with others as a team

3. Ability to build customer relationships easily

4. Analytical ability and great problem-solving skills

5. Presentation skills and ability to convey product value

6. Self-confidence to support persuasion and sales efforts

7. Possess drive and self motivated

8. Diploma/ITE in Engineering (preferably in Mechanical Engineering)

9. 1-2 years experience through fresh graduate are welcome

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

In a Nutshell, we’re looking for…

Continuous Improvement Specialist with proven experience and ability to drive continuous improvement initiatives across the organization. This role will be responsible for reviewing current processes and identifying areas that need improvement using continuous improvement tools/methodologies. You will collaborate with the technical operations team to execute projects, increase efficiency and reduce cost while also providing support on technical services and ESG initiatives. This role, based out of Singapore, will entail about 50% travel, primarily within the APAC region.

ESSENTIAL FUNCTIONS

Project Management

• Manage overall project timelines and coordinate with the different stakeholders to ensure on-time completion of project tasks
• Work closely with co-manufacturing partners to provide technical support during entire project phase

Innovation and Improvement

• Lead and execute continuous improvement projects in co-manufacturing partners
• Work together with co-manufacturing partners to increase visual management in the plant, creating losses mapping, and develop value stream mapping to identify improvement potential
• Perform process improvement using Lean/Six Sigma methodologies
• Monitor, measure, and report on the progress of continuous improvement initiatives
• Collaborate with teams to streamline workflows and eliminate inefficiencies
• Provide training and development on continuous improvement to co-manufacturers team

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized
• Assist in plant trouble shooting using root causes analysis methodologies
• Build and maintain baseline data for technical operations in compliance with master data management process
• Identification of cost savings and optimization opportunities in our co-manufacturing partners and then define action plans to execute the actions needed so these are captured

Environmental, Social, and Governance (ESG)

• Collaborating with cross-functional teams to integrate ESG baseline data into business insight report and operation
• Analyzing and interpreting data related to ESG factors and preparing reports for internal and external stakeholders
• Supporting related data collection and initiatives on responsible packaging
• Supporting data preparation and analysis for carbon footprint reduction

DESIRED SKILLS AND EXPERIENCE

• 3 years’ experience in the food manufacturing industry, preferably in beverages
• Familiar with Lean/Six Sigma Methodologies. Having Six Sigma Green Belt will be an advantage
• Strong problem solving and critical thinking skills
• Excellent data analysis skills
• Exposed to food quality requirements such as HACCP, GMP and ISO Systems
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team.
• Previous involvement in ESG initiatives and/or experience with ISO14001
• Willingness to travel around the region (50%).

Vita Coco® is the brand that started America’s craze for fresh coconut water. Informed consumers, pro-athletes and nutritionists as well as in-the-know celebrities and influencers have all become loyal fans of coconut water, swearing by the Vita Coco brand for its delicious flavor, hydrating properties and replenishment benefits. Award-winning Vita Coco, which counts Madonna, Demi Moore and Matthew McConaughey amongst its investors, is one of the most sought-after products in the beverage aisle.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph’s, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at Amazon.com.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia. Visit vitacoco.com for more details.

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Benefits

1. Competitive Salary: Up to $4,500 basic + variable bonus.
2. Work-Life Balance: 5-day work week (Monday to Friday), 9 am to 6 pm.
3. Growth Opportunities: Develop your career in a fast-paced, dynamic marketing environment.
4. Creative Freedom: Lead exciting campaigns and bring your innovative ideas to life.
5. Location: Work at a modern, centrally located office at 8 Ubi Road

Job Description

We are looking for a Senior Digital Marketing Executive to join our team and help shape the future of our brand. If you’re passionate about social media, content creation, and digital marketing, this is your chance to make an impact. You will be responsible for developing and executing strategies that drive engagement, boost brand presence, and ensure our digital campaigns hit the mark.

Roles & Responsibilities

• Marketing Strategy: Develop and execute marketing strategies that align with business goals.
• Content Creation: Lead content creation across various digital platforms, including short-form videos and engaging social media posts.
• Campaign Management: Oversee paid social media campaigns to maximize reach, engagement, and conversions.
• Influencer Relations: Work closely with KOLs and influencers to amplify brand visibility.
• **Livestream Hosting: Manage and host engaging livestreams for product launches and promotions.**
• Analytics: Track, analyze, and report on campaign performance, providing insights for optimization.
• Collaboration: Partner with cross-functional teams to ensure campaigns align with overall business objectives.

Requirements

• Education: Degree or diploma in Marketing, Communications, or a related field.
• Experience: Minimum 2-3 years of experience in a digital marketing role, ideally in the FMCG or beauty industry.
• Skills: Strong knowledge of social media platforms (TikTok, Instagram, Facebook) and experience in managing paid ad campaigns.
• Passion: Genuine interest in social media trends and content creation, particularly short-form videos and livestreaming.
• Language: Proficiency in English (both written and spoken). Basic Chinese is a plus.
• Creative: A keen eye for aesthetics and an ability to produce engaging digital content.
• Tools: Familiarity with digital marketing tools like Google Analytics, social media ad platforms, and WordPress.

Additional Information

• Salary: Up to $4,500 basic + variable bonus
• Working Hours: 5-day work week, 9 am to 6 pm
• Location: 8 Ubi Road 2, Zervex, Singapore (408538)

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Performance Marketing Specialist

Key Responsibilities:

• Conduct post-campaign analysis and identify opportunities to improve the overall performance of eStore on Samsung.com
• Support the Performance Marketing Lead in covering the overall campaign performance in SEA & Oceania
• Analyse customer journey and campaign data using Analytics tools and provide insights to improve online conversions across all channels (e.g: organic, paid search, social, etc)
• Monitor and strategize paid campaigns (e.g: Google Ads, Facebook Ads) and regularly provide actionable recommendations to clients
• Track pre-defined KPIs and collaborate with internal stakeholders and clients to exceed goals and targets.
• Provide clients with campaign reports and insights under a holistic approach, taking into account product, price, promotion and channel execution
• Responsible for monthly tracking of campaign performance and delivering strategical solutions for e-Commerce growth
• Be proactive in communicating and putting forward new ideas, finding solutions to client’s business needs, monitoring competitor activity, industry trends and bringing fresh thinking/innovation

Key Requirements:

• Min 3 years of hands on experience planning and executing digital campaigns either in-house or agency, preferably in e-Commerce.
• Proven record of optimizing a digital media campaign.
• Hands on experience in paid advertising and conversion rate optimization (including Google Ads, Facebook Ads, Programmatic DV360) and other media platforms (CRM)
• Strong knowledge of Web Analytic tools (Adobe Analytics, Google Analytics)
• Knowledge of e-Commerce structure and operations preferred (UI/UX, SKU listing, payment, logistic, analytics)
• Analytical who’s able to back up their ideas and decisions with data-driven solutions
• Great communication and client management skills – Understand client’s day-to-day needs (briefs) and work closely with the team to deliver projects in a timely and accurate manner
• Excellent presentation and negotiation skills – know how to sell a mid-level idea to clients, pushing back when necessary for the overall good of the project delivery
• Humble, self-motivated and a team player

Join Us as a Website Optimisation Specialist!

At Stalford Education Group, we believe a high-performing website is key to connecting with our audience and delivering exceptional online experiences. We're looking for a skilled Website Optimisation Specialist to help us unlock the full potential of our digital presence.

Are you passionate about enhancing website performance, improving user experience, and driving measurable results? We want you to join our team and make an impact through innovative optimization strategies.

Your role will involve analysing our websites, identifying areas for improvement, and implementing solutions that ensure faster load times, better user engagement, and improved SEO rankings. With your expertise and the right tools, you'll help us deliver a seamless, effective online experience.

Think you’re up for the challenge?

Here’s how to apply:

• Email us at [[email protected]].
• Share your pitch on how you would improve our website, highlighting the key focus areas you’d tackle.
• List the tools you’d use to monitor and validate the success of your proposed optimizations.

We’re looking for someone who can combine technical expertise with strategic insight to drive meaningful results. Only the most outstanding applicants will be contacted.

Ready to make a difference?

Join us to create a website that performs, inspires, and delivers!

Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

AITbiotech Pte Ltd (http://www.aitbiotech.com),a growing biotech company which focuses on molecular diagnostics and automated diagnostics solution, is looking to hire a Regulatory Affairs Specialist to support the sales of its products and services.

Regulatory Affairs Specialist

Job Responsibilities:

• Responsible for regulatory activities
• Liaise with regulatory authorities and follow-up on application status
• Collaborates with cross-functional departments to ensure timely implementation of document change requests
• Develop and establish policies and standards that convey the best practices in the company
• Work closely with lab and sales team to help drive quality and business efficiencies and processes
• Ensure products are registered in time for market launch
• Maintain quality management system and responsible for all aspects of quality procedures, standards and specifications with approval from Quality Management Representative (QMR).
• Manage document control process for Quality Management Systems in compliance with ISO13485, GDPMDS and any other standards as appropriate
• Support quality management audits (internal & external) in order to verify that regulatory and quality requirements have been met and proper closure of non-compliance activities
• Take leadership role in developing and implementing advanced quality principles, foster a culture of continuous improvements to improve process control and quality yields
• Keep up-to-date with changes in regulatory legislation and guidelines
• Provides guidance and advice on approved procedures, standardization and requirements associated with the document management system.
• Provide expert regulatory input to in-licensing evaluations and due diligence activities
• Provides training to new staff on document management system and document management processes and procedures
• Management of nonconformance, customer complaints handling and supplier auditing, etc
• Ability to manage multiple simultaneous activities in a rapidly changing environment

Requirements:

• Bachelor’s degree or Diploma holder, preferably in Biomedical Sciences, Biology, Biochemistry, Pharmacy or Pharmacology
• Min 3 years of working experience in manage regulatory of life science products or devices.
• Understanding in HSA requirements and product approval such as ISO13485, CE-IVD is a must.
• Fluent English; excellent written and verbal communication skills.
• Proficient in Microsoft Office
• Good interpersonal skills to frequently work with colleagues and team members, and advise others on compliance and regulatory matters
• Excellent analytical skills Attention to detail
• Pro-active and problem-solving attitude
• Highly autonomous, yet with a profound team spirit

Our client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since their establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

PURPOSE:

The candidate is responsible for 2nd and 3rd level technical support for Managed Print Services offerings, technologies and also Project based activities as the Technical Lead. This is a regional role that is both customer and internal facing across Fujifilm APAC entities.

RESPONSIBILITIES & TASKS:

• As part of the team, you will be involved in managing tickets from start to finish to support country based technical staff.
• Support business side as an SME including meetings with customer IT teams.
• Manage the technical aspects of product launch which involves installing, testing, learning and understanding the software, understanding its purpose and the preparation of required documents and training material as well deliver required training to meet the business needs.
• Evaluate innovation opportunities of existing service offerings, bringing technological aspects of product integration and value add services.
• Providing technical support on deals from RFP, contracting, implementation through to BAU where needed.
• You will also support UAT and release management of the core software used for service delivery.
• Responsibilities will varies based on business dynamics and expected adoption to changing requirements and demands is necessary.

Additional Roles & Responsibilities:

Based on your performance, you will undertake a larger responsibility in leading key service initiative and solution 3rd level support that is key to FujiFilm business.

• Be part of the leading team in supporting Guardia 3rd level operation support across countries’ implementation.
• Undertake key feature testing and validation of ALL regional services that falls under the purview of the Technology Management team.
• Provide Technical Service support during BAU for all customer account in the region.
• Provide Technical leadership in key customers projects.

Requirements:

• At least 8 years’ experience in a technical lead role.
• Good experience and understanding of Microsoft Infrastructure Technology platforms like DNS, DHCP and AD services.
• At least 5 years proven experience in troubleshooting technology incidents and problem management.
• Degree in information technology, engineering or equivalent
• ITIL, TOGAF and Infrastructure/Network Security technologies certification would be an advantage.
• Cloud technology experience, esp Azure and AWS
• Experience with Ysoft SafeQ 6
• Good understanding of PKI technologies and concepts
• Experience in delivering training
• Experience in leading technology transformation projects in a cross functional domain experts’ environment
• Experience with Windows Server environment
• Experience with IIS and MSQL
• Knowledge of networking, ports, and protocols.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280