As a key member of the Sales Support Team, the Customer care (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Responsibilities:

• Collaborate between internal business units to proactively providing accessories solutions to drive vehicle sales through Model Life Management.
• Navigate and identify key members and to establish and build relationships with the accounts assigned. There will be full sales ownership (Pre Sales, Sales, After Sales) and responsibility to achieve the assigned revenue targets.
• Lead generation through keeping regular customer contact with customers.
• Prepare sales plan (Weekly, Monthly, Annual) and implement the sales program and schedule to meet customer's vehicle sales launch.
• Prepare sales presentations to pitch new products/solutions by studying the market/vehicle trend in each countries.
• Create weekly/monthly forecast on account revenue vs. target management and end of month sales reports.
• Submit quotation based on customer request.
• Resolves customer complaints by problem solving and develop solutions and countermeasures recommendations.
• Be part of the team to organize sales and marketing workshops to promote new products in the vehicle model life time.
• Contribute to the team performance and effort by accomplishing tasks as needed or assigned

Requirements:

• Diploma/Degree in Electrical/Electronics/Mechanical Engineering/Business discipline with at least 1-2 years working experience, no experience are welcome to apply
• Self-starter, motivated, good social skills, problem -solver, multi tasker and adaptive in a fast and dynamic environment
• Passion for cars & accessories, this is a sales driven role providing one stop solutions to customers
• Result oriented, Business Negotiation, Problem Solving, Sales & Marketing
• Able to think independently providing creative solutions and respond flexibly to different business situations
• Customer orientated, meticulous, team player and cheerful personality.
• Independent, self- motivated and able to multi task to meet deadline
• Can Do, Win, Self attitude, looking for an ambitious person looking for progression with strong interpersonal skills
• Good computer knowledge of MS Excel, Word, PowerPoint. Strong in communication, coordination, interpersonal and negotiation skill
• Able travel to overseas
• 5 days, Central, MNC
• Job Reference: QY4596V5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Our company is expanding looking for like-minded and driven individuals, to grow and achieve greater heights together! We represent international clients to provide them with effective sales and marketing strategies to boost clients’ sales revenue and brand awareness.

Responsibilities

- Drive customer acquisition through events/roadshow

- Ensure smooth operations in events/roadshow

- Team strategic thinking to meet clients expectations

What we offer

- 1-to-1 mentorship (no experience are welcome)

- Teamwork and fun environment

- Career advancement opportunities

- Personal development opportunities

Great things are never done by one person, they’re done by a team -Steve Jobs

Join us to be part of the growing team!

• Location: encoolen Street
• Working Days: Mon to Sat, 6 Days work week
• Working Hours: 9am - 6pm
• Salary: $2,500

Responsibilities:

Process E-commerce order and inventory updating

• Orders processing in various e-commerce in a timely and accurately manner.
• Handle all customers’ enquiries received
• Familiar with Shopee, Lazada, Tik Tok and website etc
• Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

• Manage and assist in the product content, images, promotion mechanics and pricing update/ upload on the eCommerce Channels and website
• Overall manage / edit product descriptions and pictures for online platforms
• Promote and manage online sales and presence.

Provide Social Media support campaign

• Manage the Group’s digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign’s data
• Any other ad-hoc duties as assigned by Management

Retail support

• Serve walk-in customers at our physical retail store
• Display and replenish stocks for other retail outlets
• Pick and prepare goods for delivery

Requirements:

• Min 2 years experiece in related field
• Hands-on experience with eCom Marketplace Channel

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

What you'll do:

In this role as an IT Support Specialist (Contract), you will be key in ensuring the smooth operation of IT systems within the organization. You will be responsible for managing Service Management ticket queues, troubleshooting hardware, software, and networking issues, and supporting various project initiatives. You will also assist with asset management, employee onboarding, and documentation creation, and help track and report on performance metrics to meet key project deadlines. Sensitivity and discretion will be necessary to handle confidential and sensitive information.

• Manage Service Management ticket queues based on priority
• Provide troubleshooting support for incidents and requests involving hardware, software, or networking
• Support or lead IT projects and initiatives
• Assist with asset management to ensure accuracy of the Asset Inventory Database
• Help with onboarding new employees by preparing IT equipment
• Create documentation, including policies, processes, training materials, and knowledge base articles
• Understand and report on performance metrics
• Manage project assignments to stay on track for critical goals

What you bring:

The ideal candidate for this role of an IT Support Specialist (Contract) has at least two years of experience in IT support and customer service roles within a mid to large-sized organization. You will have proven experience troubleshooting and providing technical support across various platforms, including both Windows and Apple operating systems. Your strong technical background will allow you to manage the lifecycle of IT equipment and execute tasks to completion. You are a team player with excellent customer service skills, able to work independently while following ITIL principles.

• Minimum 2 years' experience in IT support and customer service
• At least 2+ years' experience in a service and support technical role (700+ user environment)
• Strong customer service skills with the ability to work with a diverse range of individuals
• High proficiency in Windows and Apple operating systems, platform software, and hardware
• Strong technical skills with the ability to complete projects independently
• Experience managing the full lifecycle of IT equipment and systems
• Strong teamwork and the ability to work unsupervised
• Understanding of ITIL principles

What sets this company apart:

Our client is a global leader in life sciences, focused on delivering innovative solutions to advance human health. They emphasize collaboration, swift solution delivery, and maintaining the highest quality standards in their work.

What's next:

Ready to unlock your potential? Apply today!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives.

• Provide coordination as the single central point of contact for end-user technical support and troubleshooting for AI tools and solutions.
• Work with GTS and/or global tech support to manage and resolve helpdesk tickets related to AI technologies, ensuring timely and effective solutions.
• Collect and analyze user feedback to identify common issues and areas for improvement in AI systems.
• Develop and maintain documentation, FAQs, and user guides to assist employees in using AI tools effectively.
• Work with the Change Management Specialist to conduct training sessions and workshops to help users become proficient with AI technologies.
• Collaborate with AI engineers and data scientists to address complex technical problems and implement enhancements.
• Monitor system performance and usage metrics, proactively identifying and addressing potential issues before they impact users.
• Collaborate with the AI Strategy Lead to ensure AI tools and solutions comply with organizational policies and best practices, including security and data privacy standards.

Details of the Division and Team:

This is a role for a Wintel Server Support Specialist, who has both operational and implementation experience while working within a fast moving, highly technical environment. The position is for an experienced Wintel Server and Citrix Administrator to work within the Global Wintel Team, focused on providing operational support primarily for our Wintel and Citrix environments.

The successful candidate needs to be self-motivated, a good team player, and will be responsible for providing Wintel & Citrix related support at the Enterprise level.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Team member role reports directly to the Functional Manager
• Ensure compliance with the standards and security requirements set forth by the Bank and based on the guidelines authorized by the GTO Management team.
• Participate in Deutsche Bank organizational events such as Town Halls and Team Meetings
• Provide Level 2 and Level 3 quality support via the group hotline and ticketing systems for Wintel and Citrix systems and other core infrastructure components.
• Proactively manage Incident queues and conduct evaluation / triage for all incoming tickets before resolving / closing or re-assigning to the appropriate individual
• Resolve / close incident tickets by following the Deutsche Bank Knowledge Base (KB) process, link resolution plans to KB articles, and document issue and each step taken in order to resolve.
• Personally contribute to the ongoing development and updates to the KB repository
• Provide Global Change Management (GCM) coordination by creating, resourcing, securing approvals for, and ensuring timely execution of planned changes, within Deutsche Bank Change Management policy.
• Provide proactive ticketing workflow and queue management in order to identify, flag, and drive positive remediation of workloads not being carried out within documented expectation.
• Maintain timely and quality status updates in all Deutsche Bank workflow systems, per Key Operating Procedures (KOP)
• Deliver workloads according to defined Service Level Agreements (SLA) targets and escalate timely when there is risk of not meeting SLA or an issue increasing in severity.
• Assist vendors with implementation of new servers, including bank-standard build and Quality Assurance (QA) process.

Your skills and experience:

• Minimum of 6 years of relevant working experience in a server support environment handling Wintel Server Support and VMware technology
• Experience in windows server support, VMWare, installing/ configuring/ managing clustering, GPO, Powershell, Scripting, Active Directory, DFS, DNS, DMZ
• Proven experience handling projects
• Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues.
• Excellent troubleshooting and problem-solving skills.
• Excellent communication skills, both written and verbal, with attention to detail.
• Ability to work in virtual teams and in matrix structures.
• Experience of supporting complex application and infrastructure domains
• ITIL / best practice service context. ITIL foundation
• Good analytical and problem-solving skills.
• Comfortable with weekend work (2 to 3 weeks frequency; Will get time off during weekdays).

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Officer, Legal Support Specialist 3 - Corporate Secretariat - Hybrid (Internal Job Title: Legal Support Specialist 3 - C11) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Legal Support Specialist 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities.

Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

The successful incumbent will be working closely with the Company Secretary and expected to handle the following key responsibilities to provide high quality, professional company secretarial support for all the Singapore entities as well as supporting the Asia South Corporate Governance outsourcing related function.

In this role, you’re expected to:

• Provide comprehensive corporate secretarial support to a number of boards and board committees, including liaison with various stakeholders, preparation of agendas, creation and collation of board packs, taking minutes following up on action points and providing governance advice.
• Scheduling the board and board committee calendars, seeking and monitoring director availability for additional meetings as and when necessary.
• Maintain proper documentation of corporate governance activities and processes, including updating and maintaining the statutory registers and databases for all the Singapore legal entities.
• Ensuring compliance with relevant statutory and regulatory requirements including necessary filings with the regulators.
• Monitoring the effectiveness and appropriateness of the corporate governance framework of each legal entity.
• Provide administrative support to the board of directors and company secretary.
• Undertaking ad hoc projects as and when assigned.
• 
  

As a successful candidate, you’d ideally have the following skills and exposure:

• A recognized tertiary education or an Associate member of the Institute of Chartered Secretaries and Administrators with at least 4 years of relevant corporate secretarial experience in the banking or finance industry.
• Ability to multi-task and function effectively in a dynamic environment.
• Strong knowledge and understanding of the corporate secretariat work and corporate governance principle.
• Strong knowledge of relevant regulations and directive of financial institutions would be an advantage.
• Meticulous with good organizational and time management skills.
• Proficient in Microsoft Office suite of tools.
• A team worker with ability to work independently.
• Excellent written and spoken communication skills.
• Good rapport building skills, accuracy, attention to details, flexibility, and the ability to prioritize work.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

Our company is expanding looking for like-minded and driven individuals, to grow and achieve greater heights together! We represent international clients to provide them with effective sales and marketing strategies to boost clients’ sales revenue and brand awareness.

Responsibilities

- Drive customer acquisition through events/roadshow

- Ensure smooth operations in events/roadshow

- Team strategic thinking to meet clients expectations

What we offer

- 1-to-1 mentorship (no experience are welcome)

- Teamwork and fun environment

- Career advancement opportunities

- Personal development opportunities

Great things are never done by one person, they’re done by a team -Steve Jobs

Join us to be part of the growing team!

Sales Support specialist

We are working with a leading entertainment and sports agency and they are looking for a Sales Support specialist to join their growing team.

In this role which is a mix of sales support, logistics, booking and admin, you will be responsible for providing administrative and sales support to the team, carrying out research, diary management, doing expenses, preparing presentations and connecting with prospective brand partners for the company.

Responsibilities:

• General market research / analysis on company’s clients, industries, territories, brand etc.
• Cold outreaching brands to generate new business leads.
• Creating new business pitch for presentations.
• Providing general assistance to the team with ongoing projects for our broad client base.
• Day-to-day support for the team including diary management, travel arrangements, general administrative support.

Qualifications:

• At least At least 1 to 5 years of relevant experience in a similar function.
• Excellent verbal and written communication skills at a professional level in English and ideally 1 other Asian language.
• Some experience in working in Asia and pitching to Asian businesses.
• Must be meticulous and have an excellent eye for detail.
• Ability to prioritise workload and multi-task.
• Experience in working across multiple internal teams.
• Ability to prospect new brands.

If you are interested in this role, we would love to hear from you! Please apply now with your CV and we will be in touch should the role be suitable.

You may also email your CV directly to our specialist, Kamini Nair at [email protected]

EA License number: R1114955

Agency License number: 11C4388

Job Description

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software applications are functioning properly and meeting business requirements. You will work closely with vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
2. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
4. Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
6. Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
8. Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
9. Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements: 

• Strong analytical and problem-solving skills.
• Possess positive work attitude, self-motivated in a highly demanding environment.
• Excellent communication skills.
• Able to work collaboratively with a diverse group of stakeholders.
• Experience with application support tools and technologies.
• Good understanding of software development and maintenance processes.

EA Number: 11C4879

1. Market research and data analysis.

2. Develop and maintain information management models to automate the data collection process and improve reporting efficiency.

3. Participation in the execution of manganese chrome ore contracts under responsibility to ensure accuracy and completeness of execution.

4. Data entry into internal systems.

5. Assist in various internal compliance management related matters.

Requirements:

- Bachelor degree or above from recognized university.

- Familiar with Trade FInance, UCP600, ISBP, and bulk commodity trade business is preferred.

- Experience in trade execution or internship in bulk products.

- Chrome ore or manganese ore trade execution or internship experience is preferred.

- Meticulous and efficient work.

- Strong time management ability and work with strategy.

- Ability to work independently in a team.

- Strong communication skills.

- Bilingual communication required.

- Proficient in Excel/Powerpoint, ERP, OA system experience is preferred.

An exciting opportunity for Application Support, responsible for providing expert-level support for business applications, with a specific focus on Linux/Unix environments and SQL databases.
This role involves troubleshooting complex issues, scripting automation, and performing database management tasks to ensure application stability and performance.

Mandatory Skill Set:

• Diploma / Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience;
• At least 2 years of experience in IT service management or support roles in large scale organizations with diverse IT systems;
• Proven experience with Linux/Unix shell scripting;
• Proficiency in SQL for querying and managing databases;
• Advanced troubleshooting and problem-solving skills for Linux/Unix and SQL issues;
• Strong scripting skills for automating tasks and processes;
• Knowledge of application and database performance monitoring tools;
• Excellent verbal and written communication skills;
• Ability to work independently and in a collaborative team environment;
• Familiarity with cloud platforms (e.g., AWS, Azure);
• Exposure to CRM systems, and digital signage/inventory systems.

Responsibilities:

• Handle IT Incidents, Requests, and Escalation processes and troubleshoot and resolve system application problems;
• Provide technical expertise in analyzing and providing the best solution on complex technical issues in a timely and efficient;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance-related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Company

We are seeking a proactive and detail-oriented JD Edwards Support Specialist to join our client, a leading global FMCG company in providing key support across the Record to Report and the Reporting, Planning & Analytics streams.

This is an exciting opportunity to work in a dynamic environment, assisting with JD Edwards applications and interfacing systems. As a JDE Support Specialist, you will be responsible for a range of tasks, from basic support and troubleshooting to managing monthly processes and providing user training.

The Role

• Provide JD Edwards support for users in the Record to Record and Reporting, Planning & Analytics streams, troubleshooting and resolving issues to ensure smooth system operations.
• Manage user requests submitted via the ServiceNow Service Catalogue, ensuring timely fulfilment of simple change requests and providing guidance on ServiceNow usage.
• Create and maintain user documentation and detailed work instructions to ensure consistency and clarity in system processes and user activities.
• Perform the monthly exchange rate upload for all operating companies in JD Edwards, ensuring accuracy and consistency in the system.
• Conduct analysis and update transaction batch status in JD Edwards to ensure alignment and proper processing of data.
• Monitor incoming e-Bank statements in JD Edwards, identifying and addressing any new or erroneous files to maintain smooth financial operations.
• Manage user access within JD Edwards and other interface systems, providing support to resolve access issues and maintain system security.
• Offer support for other interface systems connected to JD Edwards, troubleshooting and resolving issues to ensure seamless data flow across systems.

Your Profile

• Strong experience with JD Edwards (JDE) ERP systems, particularly within RTR or RP&A modules.
• Familiarity with ServiceNow and an understanding of request fulfilment processes.
• Ability to create clear documentation, including work instructions and user guides.
• Experience working with financial data, including exchange rate management and bank statement reconciliation.
• Problem-solving skills with a keen eye for detail and accuracy.
• Good understanding of Access Management and troubleshooting issues related to user permissions and system interfaces.
• Strong communication skills and ability to assist users with varying levels of technical expertise.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GO13110674, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Details of the Division and Team:

This is a role for a Wintel Server Support Specialist, who has both operational and implementation experience while working within a fast moving, highly technical environment. The position is for an experienced Wintel Server and Citrix Administrator to work within the Global Wintel Team, focused on providing operational support primarily for our Wintel and Citrix environments.

The successful candidate needs to be self-motivated, a good team player, and will be responsible for providing Wintel & Citrix related support at the Enterprise level.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Team member role reports directly to the Functional Manager
• Ensure compliance with the standards and security requirements set forth by the Bank and based on the guidelines authorized by the GTO Management team.
• Participate in Deutsche Bank organizational events such as Town Halls and Team Meetings
• Provide Level 2 and Level 3 quality support via the group hotline and ticketing systems for Wintel and Citrix systems and other core infrastructure components.
• Proactively manage Incident queues and conduct evaluation / triage for all incoming tickets before resolving / closing or re-assigning to the appropriate individual
• Resolve / close incident tickets by following the Deutsche Bank Knowledge Base (KB) process, link resolution plans to KB articles, and document issue and each step taken in order to resolve.
• Personally contribute to the ongoing development and updates to the KB repository
• Provide Global Change Management (GCM) coordination by creating, resourcing, securing approvals for, and ensuring timely execution of planned changes, within Deutsche Bank Change Management policy.
• Provide proactive ticketing workflow and queue management in order to identify, flag, and drive positive remediation of workloads not being carried out within documented expectation.
• Maintain timely and quality status updates in all Deutsche Bank workflow systems, per Key Operating Procedures (KOP)
• Deliver workloads according to defined Service Level Agreements (SLA) targets and escalate timely when there is risk of not meeting SLA or an issue increasing in severity.
• Assist vendors with implementation of new servers, including bank-standard build and Quality Assurance (QA) process.

Your skills and experience:

• Minimum of 6 years of relevant working experience in a server support environment handling Wintel Server Support and VMware technology
• Experience in windows server support, VMWare, installing/ configuring/ managing clustering, GPO, Powershell, Scripting, Active Directory, DFS, DNS, DMZ
• Proven experience handling projects
• Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues.
• Excellent troubleshooting and problem-solving skills.
• Excellent communication skills, both written and verbal, with attention to detail.
• Ability to work in virtual teams and in matrix structures.
• Experience of supporting complex application and infrastructure domains
• ITIL / best practice service context. ITIL foundation
• Good analytical and problem-solving skills.
• Comfortable with weekend work (2 to 3 weeks frequency; Will get time off during weekdays).

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Develop best practices for ensuring cloud redundancy and data backup is enabled Develop disaster recovery plans to outline procedures for restoring cloud systems quickly following a disruptive event.

• Design and organize regular DR tests to verify the DR plans to achieve cloud systems' defined RTO and RPO.

• Make recommendations for improvements to the DR plans as new cloud recovery technologies become available to ensure increased resilience.

Work with application teams to identify and document resiliency risks and remediation plans.

Advocate for the use of automation whenever possible to reduce human error. Participate in cloud systems risk reviews.

Experience and skills requirements

Experience

Minimum 2-3 years working experience in architecting, designing, developing and implementing cloud solutions on Microsoft Azure, Amazon Web Service (AWS) Experience in identifying deficiencies in cloud recovery strategies, plans, and internal processes.

•Understanding of best cloud organizational practices, operations risk management processes, architectural requirements, and vulnerability risk.

• Experience conducting comprehensive risk assessments of information systems, applications, and processes to identify potential vulnerabilities, threats, and impacts. Experience monitoring and analyzing emerging cloud threats and trends to proactively identify potential risks.

Technical experience

Hands on experience in developing DR plans for cloud-based systems

Hands on experience in architecting, planning and conducting DR tests for cloud- based systems

Hands on experience in configuring cloud components with adequate redundancy, backup, monitoring and logging to prevent outages.

Hands on experience with providing support for cloud infrastructure audit and security compliance activities.

Certification

Certified Cloud Security Professional (CCSP), AWS Certified Solutions Architect - Professional, Microsoft Certified Azure Solutions Architect Expert or Certified Business Continuity Planner (CBCP) / comparable certificate or education.

Added advantage with the following: Experience in multi-cloud environment

Good presentation and writing skills.

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

Provide technical and clinical support for the training curriculum that addresses the changing needs of Arthrex employees, Arthrex business partner representatives, and healthcare professional customers. Organize and conduct healthcare professional clinical skills labs and training sessions offered by Arthrex. Assist as a technical and clinical topic advisor for Arthrex and all departments there-in.

The individual must be prepared to work on weekends and public holidays as and when needed.

Essential Duties and Responsibilities:

1. Develop and maintain a thorough understanding of current and classic concepts in orthopedics, the Arthrex product line, and clinical procedures supported by Arthrex products; be able to articulate and demonstrate these concepts and procedures to Arthrex employees, business partner representatives and healthcare professional customers.

2. Participate in Employee and Arthrex business partner representative medical education programs.

a. Carry out the objectives created for Arthrex representative product and procedure training programs.

b. Provide input for Arthrex business partner representative medical education courses and surgical skills lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Coordinate allocation of representative onboarding, and initial online, hands-on and intermediate training program.

f. Assist in the development of written digital learning materials for the purpose of Arthrex representative education and training.

3. Participate in healthcare professional medical education and training programs.

a. Carry out the objectives created for healthcare professional product and procedure training programs.

b. Provide input for healthcare professional medical education courses and single day lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Participate as a liaison with Arthrex business partners and their representatives to assist with organization and implementation of their local medical education and surgical skills lab training p programs.

f. Assist in the organization and execution of cadaver surgical skills workshop.

4. Assist with reviewing written and digital material developed by other Arthrex departments to advise on clinical accuracy of these materials.

5. May supervise other employees in the future.

6. Travel up to 20% of the time.

Education and Experience:

Bachelor' s degree or equivalent in one of the bio-medical sciences or related fields is required.

Experience as a surgical nurse, surgical technician, medical doctor, doctor of osteopathic medicine or orthopedic surgeon, working in orthopedic surgery field is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Responsibilities:

• Develop new business partnership/opportunities and plans specific sales approaches
• Pro-actively explore business opportunities and expand market share
• Possess and apply detailed product knowledge as well as thorough knowledge of client's business.
• Introduction of new products/services to clients and organize visits to current and potential clients.
• Responsible for retaining long-term customer relationships with established clients.
• Negotiate agreements to generate win-win scenarios that ensure a long-term customer relationship
• Maintain close relationships with key accounts, and ensure that the company’s products are meeting
• their requirements where possible. Appraise current and planned customer needs and advise on the
• application of company products and services to customer
• Manage customer issues (inquiries, feedback, complaints, etc.)
• Develop solutions to problems within budgetary constraints.
• Work closely with internal teams and conduct products training to customers

Job Requirements:

• Diploma/Degree in Science, Pharmaceutical Science, Business Administration, Specialized in Sales & Marketing
• At least 2 - 3 years’ experience in Sales & marketing especially in the field of marketing (product, category, and/or brand) Nutrition/FMCG/Pharmaceutical healthcare preferred
• Strong stakeholder communication and management skills
• Good time management and organizational skills.
• Proficient in Microsoft Office

Location : Bugis

Salary : S$5,000.00 ( with transport allowances)

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Singapore Based (Ang Mo Kio)
• 5 days – Mon Fri 830am to 530pm
• Starting Salary: $1,800 - $2500(Depends on exp) + Transport Claimable + Commission (base on average performance around $300 or higher)
• Training Provided; Any sales experiences are welcome to apply.
• Career Progression Opportunities

Responsibilities & Duties:

• Identify business opportunities and procure new business clients, mainly reach out to retail chain store.
• Display good product knowledge, training will be provided (personal care, health, and wellness products)
• Execution of sales as outlined by the Management.
• Any other duties as and when assigned by the Management.
• Any sales experiences are welcome to apply.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:

A Training Specialist is responsible for developing, implementing, and managing training programs within an organization. The role focuses on enhancing the skills, knowledge, and performance of employees to meet both individual and organizational goals. This position plays a key role in improving employee development and supporting the overall growth and success of the company. Training specialists typically collaborate with department heads, HR teams, and external experts to design and deliver tailored training content that aligns with business needs.

Responsibilities:

1. Develop Training Strategy:

• Develop annual and quarterly training plans and budgets based on the company’s business needs.
• Analyse employee skill gaps and design training programs suited to various departments.

2. Establish Training System:

• Develop and improve onboarding training, job skill training, and management development modules.
• Establish training policies and processes to ensure standardisation and compliance.

3. Organise Training Activities:

• Design and implement internal training courses and organise seminars or training programs with external experts.
• Manage the entire course process, including coordinating training resources and providing logistical support.

4. Content Development:

• Research and update training materials (such as manuals, PowerPoint presentations, and videos).
• Introduce external high-quality resources to enrich course content and ensure practicality and innovation.

5. Project Training Effectiveness:

• Track training effectiveness and use data analysis to evaluate learning outcomes, suggesting improvements.
• Submit regular training reports to support decision-making for developers.

6. Employee Development and Corporate Culture Promotion:

• Develop personalized development plans and identify and nurture high-potential employees.
• Promote corporate culture through activities and enhance training efforts.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• A bachelor’s degree or higher in Marketing, Human Resources Management, Education, or a related field.
• At least 3-5 years of relevant training management experience, preferably in the food service, retail, or internet industries.
• Familiar with building training systems and project management processes.
• Capable of independently designing and implementing high-quality training programs, with experience in developing training materials.
• Proficient with modern training tools and technologies (such as online learning platforms, data analysis tools).
• Fluent in both written and spoken Chinese and English, with the ability to independently create bilingual training materials.
• Excellent organisational and time management skills.
• Strong cross-departmental communication, with good leadership and execution skills.
• An understanding of employee psychology and learning behaviours, with the ability to design efficient learning solutions.
• Experience in successfully implementing training projects or having received relevant honors.
• Familiarity with corporate culture development and high-potential employee cultivation methods.
• Possession of relevant training certifications (such as CIPD, TTT, etc.).
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Benefits and Opportunities:

• Competitive salary and benefits package.
• Clear career development opportunities and professional training.
• A friendly and efficient work environment with opportunities to participate in core company decisions.
• If you are passionate about promoting employee growth and company success and want to showcase your talents in a dynamic environment, we welcome you to join us!

Job and Responsibilities:

· Provide application support to end users in troubleshooting and resolution of issues and updating them of the progress which entails communicating with them in an appropriate and constructive manner.

· Plan and execute Change Requests activities which include gather and facilitate business process discussion, conduct detailed analysis, solution design, development and configuration, testing, documentation and deployment.

· Work closely with the internal team and vendors to fully understand the user functionality, pain points, and areas of improvements within SAP applications

· Develop / Update relevant Master Data Standards especially master data to support SAP processes integrate with other modules or application.

· Configure and optimize SAP modules such as PP, MM, WM, SD, PS, and QM to meet business needs.

· Perform system testing (Unit, Integration, and User Acceptance), troubleshoot system issues, and provide post-go-live support.

· Conduct data migration from legacy systems to SAP and create functional specifications for customized reports.

· Deliver end-user training and prepare detailed system documentation.

Skill Requirement & Qualification:

· Minimum Diploma/Degree in Computer Science or related field.

· MUST have overall 6 years’ hands-on experience in SAP implementations and support.

· Involved in at least 2-3 end to end cycle of SAP project implementation.

· Design, develop, test, debug and implement programs on SAP S4 HANA.

· Expertise in the configuration and supporting integration of SAP modules, including PS, PP, MM, WM, SD, and QM.

· Excellent problem-solving, communication, and team collaboration skills.

· Able to start in a short notice period.