• Install busduct systems according to blueprints, layouts, and manufacturer specifications.
  Assemble busduct components such as enclosures, conductors, and insulation materials at the job site.
• Perform pre- and post-installation testing to ensure proper functionality. Identify and rectify installation defects or issues in compliance with quality standards.
• Interpret and work from electrical diagrams, schematics, and technical drawings.
  Recommend design adjustments or solutions for challenges encountered during installation.
• Ensure proper use of safety equipment and procedures to minimize hazards.
• Manage inventory of busduct materials, tools, and equipment on-site.
• Coordinate with procurement teams for timely supply of required materials.
  

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Main Purpose of Job

Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.

Key Responsibilities of the Job

• Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
• Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
• Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
• Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
• Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
• Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
• Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
• Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
• Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
• Responsible for the production of the outsourcing oversight Management Information reports.
• Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.

Requirements of the Job:

• At least 4 years of relevant experience
• Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
• Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
• Accuracy and attention to detail
• Strong analytical and problem-solving skills
• Ability to work independently and liaise with other stakeholders to find the best solutions
• Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
• High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)

LEADING THE MARKET SINCE 1969 - Self-Adhesive Tape Manufacturer & Distributor

We are hiring and looking for resourceful and highly motivated individuals to join our expanding Marketing teams as:

Sales Executive

• GCE "O" / "N" Level
• Possess own car
• Basic salary + Commission + Transport + Bonus etc

Responsibilities:

• Identify and pursue new business opportunities and developing strategies to increase sales.
• Manage and ensure achieving monthly sales target.
• Ensure consistent and abundant monthly sales in pipelines.
• Build and maintain excellent relationship with clients and business partners.
• Research and understand the changing dynamics impacting businesses.
• Generate creative ideas to capture additional market share.

Requirements:

• Own car with minimum 3 years of relevant working experience in packaging industry preferred.
• Diploma or equivalent qualification in Sales and Marketing an advantage.
• Ability to identify and pursue new business opportunities and develop strategies to increase sales.
• Proficient computer skills, including MS Word ad Excel.

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for three consecutive years (2021, 2022, 2023).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

A Therapy Area Specialist role, an in-field marketing role, excels in disease and brand knowledge to enable in-depth discussion with healthcare professionals (HCP specialist for example Oncologists, Surgeons) and supports therapy area strategy development & execution in close collaboration with oncology cross-functional team

WHAT YOU WILL DO (it is included but not limited as below mentioned):

Customer Engagement

• Demonstrate in-depth disease, treatment, indication and brand knowledge (including patient pathway, stakeholder mapping) to enable impactful discussion with customers on demand, ensuring service standard are met based on HQ guideline
• Communicate the latest scientific updates within label for both company and competitor products with customers to enable them to make informed decisions about treatment choices
• Facilitate speaker programs; organizes local physician groups for peer-to-peer product education and clinical experience with HCPs
• Provide education to other healthcare stakeholders (e.g. nurses)
• Collaborate closely with cross-functional teams in customer engagement to ensure customer’s scientific needs are addressed timely
• Provide in depth discussion and maintain high engagement level with a list of HCPs under his/her responsibility.

Marketing execution and strategy support

• Document and provide customer insights to cross-functional teams and contribute to key decision maker identification & mapping and brand strategy development
• Develop promotional material development leveraging customer insights gained through customer interactions
• Create contents for local and international conferences, forums, speaker programs etc. (on-label information only)
• Support marketing tactic planning and execution in alignment with brand strategy (event planning, etc.)

Other internal support

• Provide regular internal disease, treatment, indication training to cross-functional team and onboard new customer facing members
• Provide post scientific conference update and training to internal team members for in market indications.
• Contribute to development & execution of account plans in collaboration with cross functional team to deliver impactful strategies that accelerate value for company

WHAT YOU MUST HAVE

• University pharmacy degree or an advanced degree in Life science
• 4 or more years' experience working with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• Good understanding of healthcare environment trends
• Understanding of industry legal, regulatory and compliance landscape
• Ability to assimilate and communicate complex clinical and product information to broad audience of different level of technical expertise
• Experience in building long term customer relationships and advocacy development
• Ability to coach, train, and mentor customer facing team
• Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem in a timely manner
• Ability to work in a cross-functional environment and able to collaborate with other team members to provide best support to customers

WHAT YOU CAN EXPECT

• Limitless opportunities across various areas in Pharmaceutical Manufacturing.
• A state-of-the-art facility that delivers solution to its customers world-wide
• Highly engaging team that aims to innovate the future
• Chance to work above site functions, project management exposure and be part of continuous project improvement plan.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Job Description

Test Coordination: Coordinate with SIT Team, manage quality gates and handover to UAT

• Test Planning: Define UAT test strategy, create test bed, schedule testing efforts

• Test Design: Develop Test Cases to factor in positive/negative/boundary testing etc., management of traceability matrix to track requirements

• Test Execution: Coordinate and run test cases, report testing metrics, identify and report defects, perform regression testing

• Defect Resolution: Manage defect lifecycle

• Verification: Retest and validate defect fixes and perform regression testing if necessary

• Test Closure: Formal closure of UAT testing cycle upon resolution of all defects, provide test closure documentation

Skills Required

1. Education – Bachelors or higher degree preferably in Computer Science or IT

2. Good working experience in Manual Testing and Banking and Financial Services - Proven skills in Managing a testing team along with the deliverables - Must be able to Plan, Design & review Test Plan & Test Cases - Coordinate with Users and other Stakeholders to manage Regression and UAT stage

Should have atleast 4-5 yrs of Investment Banking experience - Knowledge of Wealth Management Products and Avaloq tool - Project management exp. - HP ALM or similar Testing Tool exp. - Atlassian JIRA and Confluence - Defect log management - Domain knowledge of Wealth management products - Avaloq experience (Good to have) - Very Good communication & stakeholder management Skills (Verbal and Written)

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

The successful candidate would be required to:-

(1) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

(2) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

Job Responsibilities

• Manage full-cycle recruitment processes.
• Develop and implement effective sourcing strategies.
• Utilize various channels to attract a diverse pool of candidates.
• Ensure a positive candidate experience with timely feedback.
• Collaborate with hiring managers to understand job requirements.
• Track and report recruitment metrics.
• Promote the company’s employer brand.
• Participate in career fairs and networking events.
• Identify opportunities to streamline recruitment workflows.

Job Requirements

• Bachelor’s degree in human resources, or related field
• Proven experience as a Talent Acquisition Specialist or similar role.
• Familiarity with sourcing techniques and platforms.
• Excellent communication, interpersonal skills and strong problem-solving skills
• Possessed 2-3 years of specialized talent acquisition experience

Duration: 12 Months

Location: CBD

Responsibilities:

• Review name screening hits and perform assessment on screening results
• Escalate identified potential or true hits which may affect risk profile of the clients
• Address sanction true matches during Bank’s Name screening processes
• Provide timely escalations to Team lead and stakeholders
• Provide advisory to Front Office queries to resolve adverse news and assess the case for potential PEPs

Requirements:

• Degree in Banking and Finance or related discipline with 1 year or more in conducting name screening
• Role is supporting Greater China markets which require candidates to perform Chinese google screenings and able to read Chinese articles
• Basic Excel knowledge
• Familiar with MAS 626 requirements

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Job Purpose

To provide close supervision and accountability of residents, ensuring the residents’ well-being is taken care of during the day-to-day interactions.

Job Responsibilities

• To be attentive and look into the well-being of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain the discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To carry out any administrative work (timely and accurate events as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head of Residential Services, and other members of senior management.
• Participate actively and take ownership of primary/secondary portfolios assigned by the Head of Residential Services.
• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents.
• Any other duties as assigned.

Job Requirements

• O level/ Nitec/ Diploma
• Able to work on rotating shifts including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion for working with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About the company:

Our client is a leading global provider of advanced drilling and production equipment for the energy industry, specializing in subsea, offshore, and land-based applications. The company is known for its high-quality, reliable solutions designed to meet the demanding needs of the oil and gas sector.

Responsibilities:

• Promote a positive HSE culture by advising on and supporting the implementation of health, safety, and environmental procedures.
• Conduct inspections of fire extinguishers, slings, cables, shackles, vehicles, and emergency systems to ensure compliance and functionality.
• Analyze and monitor Preventive Action Reports (RAP) to address safety concerns effectively.
• Ensure that the ART (Activity Risk Assessment) is properly prepared and suitable for the work being conducted.
• Provide guidance to management on ensuring compliance of offices, workshops, facilities, and operations with company policies and legal requirements.
• Advise line management and supervisors on HSE-related matters and best practices.
• Support the HSE department with administrative systems and processes.
• Serve as the liaison with relevant authorities on health, safety, and environmental matters.
• Investigate incidents, analyze trends, and recommend corrective actions as necessary.
• Coordinate with supervisors, line managers, and external agencies on OH&S training content and deliver training as required.
• Assess the effectiveness of in-house HSE training programs and recommend improvements.
• Maintain and update databases and consultation documents related to the Occupational Health and Safety Management System (OHSMS) and Environmental Management System (EMS).
• Conduct internal audits and site inspections to ensure compliance with OH&S policies, risk assessments, and work procedures. Participate in client, company, and external audits as needed.
• Gather and document evidence to close out actions from investigation reports, CPARs, and ISO audits.

Requirements:

• Min. Diploma and above in an Engineering / HSE or related field.
• Must be registered as a Workplace Safety and Health Officer (WSHO) with MOM.
• Certifications in ISO 14001 and ISO 45001 are preferred.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

• Support Information Security Risk Assessments

1) Registration of application assets in Risk Assessment Inventory

2) Information Technology Risk Classification

3) Coordination of discussions, reviews and approvals from Technology and Business stakeholders

• Management of risks related to Third party Mgmt

1) Support business partners in due diligence of new and existing third party vendors

2) Review gaps identified during assessments

3) Facilitate risk reduction discussions and assessment of residual risk for further documentation of corrective action plans and risk acceptances

• Periodic review of External data transfers and their compliance with Citi standards
• Documentation of non-compliances in the Issue Management tools:

1) Data gathering from Tech, Business and IS partners

2) Raising control issues for Non compliances with Citi policy/standards

3) Facilitating discussions for residual risk rating, Reviews with control functions & Approvals as per approval matrix

4) Facilitate periodic review and renewal of Risk Exceptions.

• Follow-up on Regional Security Incidents with involved parties for timely closure. Support periodic Data gathering and Root Cause analysis of security incidents. Monitor improvements based on measures taken.
• Support time-sensitive global IS risk reduction initiatives by partnering with regional and country business partners
• Prepare Management reports, presentations, dashboards for key risk indicators
• Support appropriate data classification for application and infrastructure assets
• Occasional Audit support
• Tool familiarity, soft skills and other qualifications

Essential:

Intermediate to advanced knowledge of Information Security; Project Mgmt skills; Strong communication skills; MS Office - Access, Excel, Visio, Powerpoint

Desirable:

Experience with migration projects; Any InfoSec related certification; MS Project

about the company

Our client, one of the top 5 life insurance companies in Singapore, provides a wide range of life coverage and employee benefits.

about the job

In this position as a Policy Processing Specialist, you will be expected to support the client servicing team with the administrations work and servicing of the Group Policies Team. You will be required to assist with all new and renewal business tasks, adjustments of member's movements, billing and issuance of Medical Card. You will ensure all processes are administered timely and accurately and comply with the company's SOP and regulatory compliance.

** Offers hybrid work arrangement
** Attractive basic salary + medical benefits and annual leave
** Office is centrally located

Skills & experience required

• 2+ years of experience in a policy processing role - ideally nonlife sector
• Experience in Group Employee Benefits Insurance would be an added advantage
• Highly meticulous and accurate
• Proficient in MS Words and MS Excel
• Results Oriented/Goals Driven with good communication skills

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

We are looking for a HR operations and Administrative specialist to join our team. The successful candidate will be involved in all aspects of the company operations with a focus on HR operations.

Role and responsibilities

• Manage the lifecycle of employees: onboarding, leaves follow-up and timesheets, offboarding
• Liaise with declaring parties related to HR: IRAS, National service, MOM etc..
• Monthly timesheets collection, control and validation
• Monthly payroll preparation
• Update HR policy as required
• Assist Talent acquisition team when required
• Monthly invoicing preparation and AR follow-up

Ideal candidate

• 1st experience in a HR operations role
• Experience with MOM regulation
• Knowledge of basic accouting is a plus
• Proficient with Google Apps and MS office
• Proficient with a HRMS is a plus
• Attentive to details
• Good interpersonal skills
• Ability to multi-task and manage priorities

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.

What you'll do:

As a Client Service Specialist in the Private Wealth sector, your role will be multifaceted. You will be responsible for liaising with various business units, ensuring compliance with policies and procedures, resolving client queries promptly, and understanding the overall relationship between the client and the bank. Your operational responsibilities will include trade booking, settlement, resolving funding issues, following up on margin calls, and handling transactional documentation. You will also ensure full awareness of and adherence to internal policies and procedures. Additionally, you will handle administrative tasks such as travel bookings, expense claims, and mailing of marketing materials.

• Liaising with various Business Units to ensure client documentation is in compliance with policies and procedures
• Ensure all client queries are promptly followed up and resolved
• Client order taking
• Understanding client’s overall relationship with the bank
• Trade booking and settlement
• Settlement and funding issues resolution
• Margin calls follow-up and collateral issues resolution
• Transactional documentation (e.g., client suitability and eligibility)
• Ensure full awareness of and adherence to internal policies and procedures
• Ensure administrative tasks are completed, such as travel / hotel bookings, expense claims, mailing of marketing materials.

What you bring:

The ideal candidate for the Client Service Specialist role is fluent in English with proficiency in verbal and written Mandarin due to business needs. You should be a Diploma Holder or University graduate with at least 2-3 years of relevant financial services experience. A strong knowledge of Private Banking investment products such as FX, Equities, Fixed Income, and derivatives is essential. You should be detailed, meticulous, able to multi-task and work under pressure. Willingness to work outside of normal work hours is required. A proactive and collaborative team player with a keen interest in the private banking industry would thrive in this role.

• Fluent in English and proficiency in verbal and written Mandarin (due to business needs)
• Diploma Holders/University graduate with minimum 2 to 3 years of relevant financial services experience, preferably in relation to frontline client service
• Possesses CACS Paper 1 & 2
• Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives.
• Detailed and meticulous
• Ability to multi-task and work under pressure and tight timeframe
• Works efficiently in fast-paced environment
• Willing to work outside of normal work hours as required
• Proactive and collaborative team player in a dynamic team set up
• Keen interest in private banking industry

What sets this company apart:

Our client is a leading global financial services firm that values integrity, excellence and strong team ethic. They provide a superior foundation for building a professional career - a place for people to learn, achieve and grow. Their philosophy balances personal lifestyles, perspectives and needs which makes them an employer of choice in the industry.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451