We are looking for a Talent Acquisition Specialist to join our team to support the team in the talent acquisition function!

To perform this role well, the candidate must possess strong communication skills (verbal & written), self-motivated, and is a good team player.

• Source prospective candidates through various channels, including online job portals, social media, and professional networks.
• Conduct interviews, as well as assess candidates' qualifications and suitability for the position.
• Coordinate with the hiring manager to schedule interviews and provide feedback on candidates.
• Candidate must possess good judgment and persuasion skills.
• To have follow-up communication with prospective hires until on-boarding

Requirements:

• Undergraduates are welcomed
• Open to cold calling, graduate outreach
• No experience is required, entry-level candidates are welcome
• High level of self-motivation, initiative and intellectual curiosity
• Able to work independently
• Excellent communication and interpersonal skills
• Strong organizational and time management skills

Both part-time and full-time positions are available!

Interested applicants to send resume and role you are applying for to [email protected].

Key Responsibilities:

1. Formulate and implement e-commerce growth strategies for the snack business.
2. Manage e-commerce platforms to optimize sales and customer experience.
3. Plan and execute marketing campaigns, including SEO, SEM, and promotions.
4. Oversee product assortment, pricing, and inventory management.
5. Analyze data to improve performance and identify new opportunities.
6. Lead and develop the e-commerce team to achieve business objectives.
7. Collaborate with internal teams and external partners for seamless operations.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum 5 years of experience in e-commerce, preferably in snacks or FMCG.
3. Proficient in digital marketing, analytics, and e-commerce platforms.
4. Strong leadership, communication, and problem-solving skills.
5. Passion for snacks and understanding of consumer trends.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are a leading Outsourced Global Sales & Marketing Agency based in Singapore that specialises in Events and Roadshows.

We're expanding, looking to groom the next leaders of the industry and bring their careers to greater heights!

Here at Euphoria Organisation, we know that in any sales & marketing agency, the magic starts with our people.

If you are driven, ambitious and love to network, WE WANT YOU!

ole Overview:

The role involves safeguarding systems, applications, and infrastructure through proactive vulnerability management, the application of security controls, secure development practices, incident response, and continuous threat monitoring. You will collaborate with both internal teams and external service providers to enhance the cybersecurity posture and align with best practices and industry standards.

Key Responsibilities:

Vulnerability Management & Assessment:

• Evaluate the cybersecurity aspects of design proposals across various systems, applications, and infrastructure.
• Source, manage, and oversee external vendors conducting annual vulnerability assessments and penetration tests.
• Review assessment reports and recommend remediation actions for identified weaknesses.

Implementation of Security Controls:

• Recommend and implement security controls based on industry best practices, standards, and guidelines (e.g., OWASP Top 10, NIST, CIS).
• Contribute to the development and maintenance of security policies, procedures, configurations, and standards aligned with ISO 27001.
• Participate in internal audits and reviews to ensure the effectiveness of the ISMS and security controls.

Secure Development Practices:

• Integrate secure coding practices and OWASP Top 10 recommendations throughout the software development lifecycle (SDLC).
• Collaborate with developers to identify and address security vulnerabilities during design and coding phases.

Incident Response & Recovery:

• Monitor logs for signs of malicious activity and potential data breaches.
• Coordinate with contractors, security vendors, and internal teams to manage incidents, identify root causes, and implement recovery procedures.

Continuous Learning & Threat Awareness:

• Stay informed on the latest cybersecurity threats, vulnerabilities, mitigation techniques, and emerging technologies.
• Attend training, read industry publications, and participate in conferences as needed to maintain up-to-date knowledge.

Collaboration & Security Awareness:

• Work closely with security professionals and the governance team to educate colleagues on security best practices and raise awareness about potential threats.

Qualifications:

Educational Background:

• Degree in Information Systems/Technology, Computer Engineering, Computer Science, Information and Communications Technology (ICT), or a related field.

Certifications:

• Preferred certifications: CISSP, CISA, CISM, CompTIA Security+, or equivalent.

Experience & Skills:

• Strong understanding of cybersecurity principles and best practices, with at least 5 years of relevant experience managing contractors and designing cybersecurity solutions.
• Experience in drafting tender specifications for vulnerability assessments, penetration testing, and creating SOPs for incident response.
• Proficiency with security tools, log extraction techniques, and related technologies.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License NO.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know

Senior Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.

Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

About the role

We are seeking a Senior Customer Care Specialist to be responsible for ensuring Thredd’s customers benefit from the highest level of customer support as well as providing expertise in their extensive use of our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products, customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful and timely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incident management procedures and communication plans

· Appropriately escalating potential issues as per defined processes, providing the required information needed to investigate thoroughly

Leadership

· Creating learning opportunities to enable team member performance and development

· Building bridges between departments especially within Implementations, Account Management, Application Support and Product

· Identifying and delivering continuous improvement, engaging the team and managing challenges positively

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial services industry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customer service is time critical and has a direct effect on the bottom line

· The ability to manage, lead and mentor

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

Salary: $3,000 - $3,300

Location: Novena | Contract: Until August 2025

Working Hours: 5 days a week, Monday – Sunday (Up to 44 hours, e.g., 12 PM – 9 PM)

Join us in shaping meaningful data insights for Singapore! As a Survey Engagement Officer, you will gather reliable information that drives impactful decision-making while connecting directly with households.

What You’ll Do

Conduct survey interviews via outbound calls and field visits, ensuring accurate and timely data collection.

Assist respondents in completing surveys and clarify any doubts with professionalism.

Schedule interview appointments and manage timelines effectively.

Compile, record, and verify data to maintain accuracy and reliability.

Identify inconsistencies and resolve them through appropriate questioning.

Explain survey objectives and questions to enhance respondents’ understanding.

Meet KPIs within project timelines.

Who We’re Looking For

Singaporeans only with at least A Levels/Diploma.

Strong communication and interpersonal skills to engage respondents effectively.

Ability to manage data accurately and meet deadlines.

Enthusiastic team player who thrives in a dynamic environment.

Be part of a role that impacts the nation’s future. Apply today to make a difference!

Interested candidates, please click on the followng link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We are hiring Service Quality Assurance Specialist to join our office-based team and ensure exceptional service delivery. If you’re detail-oriented, passionate about customer satisfaction, this role is for you!

Key Responsibilities

• Manage mailbox survey submissions, feedback, and respondent requests within specified turnaround times.
• Maintain detailed and consistent case notes in the system after each interaction with respondents.
• Liaise with inter-department teams to ensure correct assignment of respondents to the appropriate parties.
• Follow up promptly on survey cases in pending status.
• Provide accurate daily reports on mailbox activities to relevant stakeholders.
• Act swiftly on all potential or actual complaints, ensuring resolution within stipulated timelines.

Requirements

• Singaporean with at least a Diploma or higher.
• Minimum 2 years of relevant experience in customer service and handling email communications.
• Familiarity with Key Performance Indicators (KPIs) is a plus.
• Strong organizational and communication skills, with keen attention to detail.

Why Join Us?

• Work in the vibrant Clarke Quay CBD area.
• Monday-to-Friday, 8.30am to 6pm
• Opportunity to grow in a performance-driven team.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for experienced In-Situ Specialists for QuantiServ Singapore. QuantiServ offers specialised, fast and reliable support, maintenance and repair services for customers operating equipment by multiple brands, both in the marine and energy sectors. This position is a permanent opportunity, and its location is Singapore. You will be expected to have some experience of the following:

· Execution of in-situ machining assignments on board ships and in power plants and industrial plants world-wide.

· Composing of technical reports and taking of measurement records and to update progress regularly to stakeholders.

· Prepared to travel extensively and to be mindful of safety awareness while working on-site and in the workshop.

· To be responsible for the highest possible customer satisfaction and to deliver high quality, accurate work while adhering to tight schedules.

· To create and maintain a high-performance team and focusing on continuous improvement.

· Knowing in-situ machining of crankpins or in-situ line boring of main bearing pockets or metal stitching or engine alignment will be an added advantage.

· Any other tasks as and when assigned by the Line Manager or Management.

To be successful in this role, we expect you to have:

· The knowledge and experience to be able to go for new job inspection and to be able to plan time and materials/tools/machines for the job to be done.

· The willingness to travel overseas as and when required for jobs, often with very short notice.

· The ability to interpret technical drawings and other technical documents to determine appropriate repair solutions.

· Maintain a clean and organized work area daily and conduct machine / tool preventive maintenance as and when required.

· To ensure the team and yourself adopt safe working processes and safe working approach at all times.

· To continue to look for improvement to our methods and tools.

· To learn and train in new services not known to you, by training under more senior colleagues

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position.

• IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

The main purpose of the Consultant Care Specialist is to deliver world-class Customer Service to our Project Experts. You will give all new consultants a warm welcome to our business, ensuring they have key information needed for their project and act as the first point of contact for queries throughout their project lifecycle.

HR Support

• Onboarding of all new consultants – collection of compliance documentation and contract issuance.
• Issue employee handbook and company policies, ensuring that consultants have all information about working at CMC.
• Leave management and reporting
• Issuance of employment letters, upon request
• Provide MOM support for EP & SP applications/renewals and MOM reports
• Main point of contact for queries in relation to payroll, leave and medical insurance.
• Offboarding and exit letters where necessary

Sales Support

• Generation of client quotations for PO generation
• Coordination of Project renewals
• Post project meetings
• Creation of reports as necessary
• Any other ad hoc tasks as appropriate

We are Korean Style restaurant dedicated to delivering high-quality dining experiences. We are now looking for a dynamic and experienced professional to join our team as a Marketing & Brand Management Specialist, focusing on marketing promotion, outlet operations, and brand development.

Position: Marketing & Brand Management Specialist / Maeketing Manager

Key Responsibilities

1. Marketing & Promotion : Plan and execute online and offline marketing campaigns to increase brand visibility. Manage social media platforms, create engaging content, and enhance audience interaction.
   
2. Brand Development : Assist in formulating brand strategies to ensure a consistent and enhanced brand image. Develop marketing materials, promotional content, and brand-related documents.
   
3. Franchise Support : Provide operational and marketing support to franchise partners. Assist franchise stores in improving their marketing strategies and operational processes to maintain brand standards.
   
4. Outlet Operations : Oversee daily front desk operations to ensure smooth customer service. Coordinate with the front desk team to handle customer inquiries and feedback efficiently.
   

Requirements

1. Diploma or degree in Marketing, Business Administration, or related fields.
2. At least 2 years of experience in marketing or brand management in the F&B industry, with prior experience in franchise management being a plus.
3. Strong communication, planning, and execution skills, with the ability to independently manage projects.
4. Proven team management skills and the ability to coordinate internal and external resources effectively.
5. Proactive, innovative, and able to work under pressure.

BYD by 1826

Job Overview:

As an Automotive Leads Engagement Specialist, you will be the primary point of contact for customers seeking assistance with automotive-related issues, including scheduling of appointment, changing of appointment and other duties. You will provide a high level of customer satisfaction in all interactions.

Key Responsibilities:

• Customer Assistance: Respond to customer inquiries related to automotive products and services via phone, email, whatsapp.
• Information Provision: Offer accurate information on BYD vehicle and service procedures.
• Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
• Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
• Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
• Escalation: Identify and escalate complex or unresolved issues to senior support as needed.
• Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
• Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolution of their concerns.

Required Skills:

• Automotive Knowledge: Strong understanding of automotive systems.
• Communication: Excellent verbal and written communication skills to clearly convey information and support.
• Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
• Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
• Attention to Detail: High level of accuracy in documenting customer interactions and issues.

Qualifications:

• Education: High school diploma or equivalent; additional coursework or certification in automotive technology or a related field is preferred.
• Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
• Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are a plus.

Work Environment:

• This role may involve working in an office environment, remotely, or a combination of both, depending on company policies.

Our client is looking for an IT Infrastructure Audit specialist to join their growing and dynamic team. You’ll play a pivotal role in assessing and enhancing IT infrastructure, and you will be responsible for:

• Planning and executing audit fieldwork to identify risks and improvement areas.
• Collaborating with the team lead to deliver all phases of audit.
• Working closely with stakeholders to address audit findings and implement solutions.
• Improving internal controls to enhance IT infrastructure security and efficiency.

Requirements:

• At least 3 years’ experience in IT Infrastructure preferably within an end-user environment.
• Professional certifications, such as CISA is an added advantage.
• Excellent stakeholder management and communication abilities.

If you’re ready to make an impact and elevate IT infrastructure standards, we’d love to hear from you!

We are seeking a dynamic and personable Technical Stylist to join our team. This role will require someone who has great interpersonal and communication skills, is highly detailed and meticulous. As a Technical Stylist, you will combine your garment expertise/problem solving skills with your love for people to deliver outstanding customer service.

Key Responsibilities:

1. Bridal Gown Fittings:
   • Assist brides during gown fittings, providing expert advice on fit, style, and alterations.
   • Ensure gowns are properly adjusted for comfort and appearance during appointments.
   • Collaborate with the alterations team to communicate fitting requirements and customizations.
2. Client Interaction:
   • Build rapport with brides and their families, creating a welcoming and fun environment.
   • Provide thoughtful and professional styling advice tailored to each bride’s preferences and body type.
   • Manage appointment schedules and follow up with clients to ensure a smooth fitting journey.
3. Garment Expertise:
   • Understand bridal fabrics, gown construction, and embellishments to provide expert recommendations.
   • Inspect gowns for quality and readiness before fittings.
   • Troubleshoot and suggest creative solutions for any fit or design challenges.
4. Customer Experience:
   • Maintain a high level of professionalism and positivity in all client interactions.
   • Handle questions, concerns, or special requests with tact and efficiency.
   • Ensure each client leaves with a memorable and delightful experience.

Requirements:

• Good understanding of garment construction, fabrics, and bridal fashion trends.
• Excellent communication and interpersonal skills.
• Outgoing, fun-loving personality with a natural flair for connecting with people.
• Passion for delivering exceptional customer service.
• Ability to work in a fast-paced, detail-oriented environment.
• Previous experience in bridal, fashion retail, or tailoring is a plus.
• Availability to work weekends and evenings as needed.

Why Join Us?

• Be part of a close-knit team passionate about creating joyful memories for brides.
• Work in a beautiful boutique environment surrounded by stunning gowns.
• Opportunities for professional growth and development within the luxury bridal industry.
• Competitive compensation and benefits package.

How to Apply: If you are enthusiastic, personable, and have a keen eye for detail, we would love to hear from you! Please send your resume and a cover letter with a paragraph detailing your relevant experience and why you’re a perfect fit for this role to [email protected]indicating SALES CO-ORDINATOR_NAME as the subject title.

Our client, a renowned global expert in high-quality motion control across various applications and industries, is seeking a Sales Manager for the ASEAN Region.

Responsibilities include managing customer relationships, coordinating technical and commercial activities, ensuring quality, and achieving continuous improvement while balancing customer needs with company interests.

Key Responsibilities:

1. Customer & Partner Management:

• Develop strategies for assigned accounts, including product and pricing strategies.
• Provide excellent customer service and maintain regular engagement with customers and sales partners through visits and feedback collection.
• Monitor customer payment behavior and manage overdue payments.
• Lead change management initiatives and negotiate pricing adjustments.

2. Market Development:

• Identify and acquire new customers.
• Analyze market data, trends, and potential; develop market strategies.
• Provide sales forecasts and ensure sales targets are met.

3. Key Account Management:

• Manage assigned accounts and support global Key Account activities.
• Maintain and update won-lost lists and project management deliverables.
• Generate reports on account status and actions.

4. Quotations & Contracts:

• Address technical requests with engineering teams and prepare customer quotations.
• Negotiate pricing, terms, and contracts while ensuring compliance.

5. Application Engineering:

• Coordinate projects between customers, engineering teams, and global operations.
• Support new developments, design changes, and approvals.
• Address quality complaints and facilitate solutions.

6. Dealer Network Management:

• Identify and onboard new sales partners.
• Train sales partners and customers on product offerings.
• Develop and manage dealer networks to optimize sales.

7. Competitor & Market Analysis:

• Monitor competitor activities, product ranges, and market trends through customer interactions and industry events.

8. Systems & Processes:

• Utilize CRM, SAP, and internal systems to manage claims, reports, and operational data.

Qualifications:

• 5–10 years of experience in the automotive industry.
• Technical degree, preferably in mechanical engineering.
• Strong sales experience; familiarity with SAP and Microsoft Office preferred.
• Proven ability to analyze markets, negotiate contracts, and manage key accounts.

Soft Skills:

• Strategic thinker with excellent communication and interpersonal skills.
• Proactive problem-solver with a focus on quality and continuous improvement.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

About the company:

I am excited to be representing a renowned company specializing in the development and execution of high-quality trade fairs and industry events.

The team is seeking a enthusiastic sales manager to be responsible for maximizing revenue through both existing and new customer relationships, ensuring customer satisfaction and long-term growth.

Key responsibilities:

• Manage assigned key accounts, cultivating strong relationships with stakeholders through a consultative approach.
• Achieve and exceed revenue targets for both shows and personal goals by identifying and developing new sales opportunities into long-term relationships.
• Conduct thorough market research.
• Work closely with internal teams and attend events to ensure client satisfaction, address concerns, and contribute to show features and special projects.

Requirements:

• 3 to 5 years of experience in B2B sponsorship and exhibition sales.
• Experience in contract management, proposal writing, and CRM usage.
• Ability to cross-sell and upsell opportunities, identify new business leads, and cultivate strong client relationships.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

The Role

The Veeva OpenData Stewardship Training and Recruiting Specialist are responsible to manage a team of our contracted trainers and recruiters' team members. As the main contact point, the Training and Recruiting Specialist aims to communicate the best practice to the team by evaluating our current needs and practices, creating and delivering a training program that is complete with materials, tutorials, instructions, and learning resources. Also, he/she will be a key driver in recruitment for the Data Steward teams and coordinates the innovations and process improvements of the Veeva OpenData Research Center department.

The ideal candidate for this role is passionate about training and attracting talents, has a strong process-oriented mindset, and an excellent work ethic. Whether you choose to work from home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You’ll Do

• Coordinate a small team of contracted trainers and recruiters.
• Responsible for all aspects of the training for the OpenData Research Center department
• Identify training needs by evaluating data steward performance
• Build a Data Steward training program and prepare teaching plans
• Develop or oversee the production of instructional/training materials.
• Deliver training courses
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Responsible for all aspects of the recruitment for the OpenData Data Stewardship team
• Work with the Research center Manager to identify and define staffing needs.
• Design an end-to-end recruitment process, from identifying potential candidates to screening qualified talents
• Administer hiring platforms and contracts.
• Coordinate the innovations and process improvements of the Veeva OpenData Research Center department

Requirements

• 1+ years of experience in human resources, recruitment, or training
• Fluent in English
• Strong interpersonal and communication skills
• Process and result-oriented mindset
• Highly conscientious (organized, analytical, “can do” attitude)
• High attention to detail and focus on quality
• Proficiency in Windows, Google Apps, MS Office, and other office software

Nice to Have

• Experience with technologies and best practices for instructional manuals and teaching platforms
• Local Health Care market understanding
• Previous experience or interest in data, databases

Job Description & Requirements

L2 Technical Application Support:

Job Description:

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support

• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure

• Identifying and resolving technical issues; support day to day operations

• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Support SRs and changes; Follow the ITSM process

• Administer and maintain the system; Maintain availability and optimal performance of the systems

• Maintaining and updating technical documents and procedures

• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Good troubleshooting and communication skills

• Able to work well in a team environment

• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.

• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.

• 2 days work, 2 days off

L2 Production Support Analyst

• At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.
• Experience in application implementation projects in financial institutions would be advantageous.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Mandatory Must-have Tech Skills / Framework:

• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure
• Good to have experiences:
• Application Monitoring Tools
• Incident Management
• Problem Management
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Good knowledge of financial institution products and digital platforms are added advantages

Responsibilities:

• Perform work in shifts to provide 24/7 on-site or on-call support.

• Incident and Problem management.

• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.

• Provide root cause analysis techniques to determine cause and resolve complex system issues.

• Perform post-resolution follow-ups to ensure problems have been adequately resolved.

• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.

• Work with onsite and offshore teams across multiple technologies/applications

• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.

• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

As a key member of the Sales Support Team, the Customer Care (Sales Support) reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• Inside Sales Management: Lead the inside sales team in identifying and developing sales opportunities, supporting sales strategies, and achieving sales targets.
• End-to-End Operations: Oversee the entire sales support process, from after-sales support and qualification to order processing, delivery coordination, and post-sales follow-up, ensuring smooth execution and customer satisfaction.
• Team Leadership: Manage, motivate, and mentor a team of sales support professionals, ensuring high performance and continuous development.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a liaison between the sales team and customers to ensure excellent service delivery.
• Sales Support & Coordination: Provide administrative and operational support to the sales team, including preparing quotes, processing orders, coordinating shipments, and handling customer inquiries.
• Sales Reporting & Analysis: Monitor sales performance and generate regular reports, analyzing data to provide actionable insights and recommend improvements.
• Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., logistics, finance, marketing) to ensure smooth sales operations and resolve any issues that arise during the sales process.
• Process Improvement: Continuously evaluate and improve sales processes and systems to increase efficiency, reduce errors, and enhance customer satisfaction.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Minimum of 3 years of experience in sales support or inside sales, with at least 1 years in a leadership role.
• Work experience in a SME trading or distributor environment
• Proven ability to lead and manage a team, driving results through effective coaching, training, and performance management.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and drive operational efficiency.
• A proactive, results-oriented mindset with a customer-centric approach.

Preferred Qualifications:

• Experience in sales support or inside sales within the Life Sciences or healthcare industry is a plus.
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Amdocs Singapore Pte Ltd

Overall responsibility for one or more large-scale activity. Building and being responsible for the unit's strategy and roadmap to achieve interpersonal business, operational and delivery goals as well as end-to-end management of the testing engagements, including professional, financial and HR aspects.
Support multiple customers during project lifecycle by ongoing matrix and complicated team/task management.

What will your job look like?

You will:
• Lead sophisticated Infra team/tasks in matrix environment with diverse variety of tasks/challenges
• Interact and work with multiple infra and IT teams as part of environment setup, maintenance and support
• Act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
• Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including partners without database understanding.
• Ensure the detailed handover between shifts and monitor and publish the SLA achievement by keeping track of all significant metrics.
• Ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional demeanor.
• Evaluate new technologies to meet business needs or to tackle business problems
• Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive interpersonal integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.
• Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
• Perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on).
• Report and properly document errors that are detected.
• Deploy and configure solutions in the cloud.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solution
• Administer and maintain servers across virtual platforms.

All you need is...

• Experience as Integration Engineer in different stages of SDLC (Software Development Process)
• Proficiency in Shell Scripting and Automation
• Well Verse with AWS Cloud & Microsoft Azure Cloud.
• Good knowledge of UNIX/Linux Server platform
• Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies
• Proven experience with CC (Configuration Control) tools
• Bachelor's degree in Computer Science, Engineering or a related field

Interested Applicants: Please Submit your Online Application thru: https://jobs.amdocs.com/careers/job/563430999847921