Mandatory Skills

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

The Sales / Commercial Executive is responsible and accountable for (but not limited to) the following:-

• Responsible for handling RFQs within the time allocated including receiving, creating and distributing the quote to the client
• Download customer inquiry and orders from various internet-based customer portals & e-platforms (i.e. Ship-Serv, Sis Commerce, BaseNet, MarineLink, B2B, etc)
• Accurately update relevant information and line items in the company ERP system (D365 & SCINT)
• Perform any other duties as requested by the Commerical Manager
• At least 1 year of relevant experience in the ship chandler industry
• Kindly indicate your expected salary & notice period for our evaluation
• 5.5 days work week, alternate Sat

Thank you for your application but we regret that only shortlisted candidates will be further notified

Job brief

The ideal candidate will be responsible for driving sales growth, managing key client relationships, and ensuring the development of the company's presence within the specified territory.

Responsibilities

A) Sales Strategy, Planning and Execution:
1) Develop and execute a comprehensive sales strategy for his responsible area.
2) Identify market opportunities, growth areas, emerging trends to maximize sales potential; Generate new leads, pursue potential customers, and close deals.
3) Create annual and quarterly sales plans with measurable targets and objectives.
4) Meet and exceed annual sales targets and quotas.

B) Key Account Management and Business Development:
1) Identify and acquire new customers, building, establishing and maintaining a strong relationship with key clients and decision-makers.
2) Conduct regular sales visits, product presentations to potential and existing customers.
3) Address client concerns, provide solutions, and ensure high customer satisfaction, building long-term partnerships with clients to ensure repeat business and customer loyalty.

C) Market Research and Competitor Analysis:
1) Conduct market research to understand the competitive landscape and adjust sales strategies accordingly.
2) Identifying gaps in the market and suggest possible strategies to expand the company’s presence; reporting on market trends, customer needs, and monitoring competitors’ activities, product launches, and pricing strategies to stay ahead in the market.

D) Sales Forecasting and Reporting:
1) Provide accurate sales forecasts and regularly report on sales progress, challenges, and opportunities to management.
2) Maintain accurate records of sales activities, customer interactions, and potential leads in the CRM system.

Requirements

• Diploma / Degree in Engineering, Business, or a related field.
• Proven track record of success in sales or business development roles of at least 5 years of experience within the machine tools or industrial equipment sector.
• Good command of English
• Self-motivated with a results-driven approach
• With own vehicle and valid driving license
• Candidates with greater experience will be considered for Senior position

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Sales Executive Responsibilities:

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.

Sales Executive Requirements:

• High school diploma/GED.
• 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

Job Descriptions:

• Management of CAPA from tracking, including follow-ups and closure.
• Management of Change Control, Deviations, from tracking, follow-ups and closure.
• Review quality process control plan, drive quality issues to root cause, corrective actions and improvements.
• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Coordinate and assists during customer visits and audits.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Collect, compile statistical quality data, and analyze data to identify areas for improvement in the quality system.
• Review of analytical reports, and batch records (manufacturing and packaging).
• Perform SAP QM setting, review test results, block / unblock of finished products.
• Manage customer queries, customer satisfaction surveys, and questionnaires and other quality / regulatory purpose documentation requests.
• Investigate customer complaints and non-conformance issues.
• Consolidate data to create the annual product quality review report.
• Track quality performance and initiate quality improvement plans.
• Perform risk assessments and monitor risk management activities at quality level.
• Conduct /perform training to employees to improve GMP / international standards certification awareness and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Minimum 3 years related work experience
• Possess experience in internal audit, validation activities, training management and batch release for API with good background on cGMP

The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Qualifications & experience

Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
Experience in Modern Trade is a MUST
Experience in Key Accounts is an advantage
Work in an FMCG environment (i.e. Supermarket industry)
Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
Good Excel & PowerPoint skills (for internal reporting, and external document filling)
Able to handle pressure on deadlines & attention to details

Tasks & responsibilitiesKey Account Responsibilities:Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:Enhance promotion strategies for increased sales
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion

Product Launch:To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

Process Governance:

· Establish, document, and maintain robust service delivery processes.

· Ensure compliance with all relevant internal and external policies, procedures, and regulations.

· Conduct regular process reviews and audits to identify and mitigate risks.

· Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

· Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

· Develop and maintain a risk register for DCS services.

· Ensure appropriate controls are in place to manage identified risks.

· Support regular DCS systems risk assessments, compliance audits and reviews.

· Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

· Develop and manage the DCS service budget.

· Monitor and control service costs to ensure they are within budget.

· Prepare financial reports and analyses for management review.

Stakeholder Management:

· Build and maintain strong relationships with stakeholders.

· Communicate effectively with all levels of the organization.

· Proactively identify and address stakeholder concerns.

Job Description:

We are looking for a highly motivated professional with excellent value selling, communication and negotiation skills. Sales Manager is the main contact with the customer and is expected to meet the following expectations:

1. Lead, establish, develop, engage and improve relationships with existing and prospective customers through building long term, sustainable relationships with open and interactive communication.

• Hunt and initiate reach out to customers (both existing and new) to bring in new volumes and revenues for Veolia
• Build pipeline of new customers and projects for sustainable growth of revenue

2. Be the link between the customers and Veolia, involved in all aspects of customer management and customer service.

• EHS is the core of our activities in Toxic Industrial Waste treatment. Candidate will coordinate all aspects of our activities at the customer site and is personally responsible for ensuring we provide quality service safely to our customers
• Ensure timely update/ collation/ maintenance of information/ enquiries/ Tenders of customer in Salesforce, coordinate and profile waste/ SDS etc. to ensure proper records are kept for reference
• Coordinate internally within Veolia to finalise solutions (cost, treatment routes and for special waste that requires special handling) for the customer’s most difficult waste problems
• Prepare quotation/ proposals to customers showcasing Veolia’s capabilities in Toxic Industrial Waste treatment in Singapore
• Be customer’s point of contact for all matters (commercial and technical) with support from the technical team if necessary

3. Lead, gather and consolidate market information on the toxic industrial waste market in Singapore

• Market research of new opportunities, new plants, new potential customer
• Obtain information on key market for Veolia and the competition

4. Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.

5. Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Degree in Chemistry / Chemical Engineering with at least 3 years of business development / sales & marketing experience.
• Experience in chemical / oil and gas industries is a plus.
• Knowledge in environmental services / waste management is an added advantage.
• Proven track record of generating new business and rapid revenue growth.
• Excellent value selling and negotiation skills.
• Hunter, energetic, initiative, keen eye for details.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968.

Job Summary:

The Channel Sales will be responsible for driving and expanding D-Link's presence in the Singapore retail and superstore channels. This role will involve managing relationships with key retail partners, ensuring the successful promotion and sales of D-Link products, and achieving sales targets. The Channel Sales will work closely with cross-functional teams to develop and execute sales strategies that maximize retail distribution, improve brand visibility, and increase revenue within the retail sector. The ideal candidate will have a strong understanding of the local retail market, exceptional communication skills, and the ability to foster long-term relationships with retail partners.

Key Responsibilities:

1. Channel Development & Management:Build and maintain strong relationships with retail partners, including superstores, IT retailers, and e-commerce platforms in Singapore.
   Identify new potential retail partners and develop new business opportunities in the channel.
   Ensure the efficient execution of sales strategies within the retail sector, driving D-Link product sales in stores and online.
   
2. Sales Target Achievement:Set and monitor sales targets for retail accounts in collaboration with the regional sales team.
   Drive channel growth and ensure the achievement of monthly, quarterly, and annual sales targets.
   Analyze sales performance, identify opportunities for growth, and develop strategies to achieve sales goals.
   
3. Product Promotion and Merchandising:Oversee product placement and merchandising in retail outlets to enhance visibility and drive customer engagement.
   Collaborate with retail teams to ensure that D-Link products are adequately represented in-store through promotional activities, displays, and marketing materials.
   Support retail partners with training on D-Link product features, benefits, and customer value propositions.
   
4. Market Intelligence & Competitor Analysis:Monitor and analyze competitor activities, market trends, and consumer behavior to identify opportunities and threats within the retail space.
   Provide feedback to D-Link's product and marketing teams based on insights from the retail channel.
   
5. Marketing & Promotions:Work closely with the marketing department to plan and execute joint marketing campaigns, seasonal promotions, and product launches that drive foot traffic and sales.
   Ensure timely and effective promotional campaigns are implemented across retail partners to boost product sales.
   
6. Relationship Management:Serve as the main point of contact for all retail partner inquiries, ensuring excellent communication and a high level of customer service.
   Conduct regular visits to retail outlets to build relationships, understand customer needs, and provide support.
   
7. Reporting & Performance Tracking:Track, measure, and report on retail sales performance against targets, KPIs, and key metrics.
   Provide regular updates to management on the sales pipeline, key wins, and opportunities for growth within the retail channel.
   Use CRM tools and analytics to manage accounts and monitor performance.
   
8. Channel Support & Customer Satisfaction:Provide ongoing support to retail partners, helping them to resolve issues and ensuring high levels of customer satisfaction.
   Collaborate with internal teams to ensure retail partners are equipped with the right tools, training, and support for success.

Key Qualifications & Skills:

• Experience: Minimum of 3-5 years of experience in channel sales, retail sales, or account management, preferably in the technology or networking industry.
• Knowledge: Strong understanding of the Singapore retail landscape, including experience working with IT superstores, large retail chains, and e-commerce platforms.
• Skills: Excellent interpersonal and communication skills; strong negotiation and relationship-building abilities; analytical skills for market analysis and sales forecasting
• Problem-Solving: Ability to quickly identify problems and implement solutions to meet sales goals and improve retail performance.
• Language: Proficiency in English (additional languages, such as Mandarin, will be an advantage).
• Travel: Willingness to travel within Singapore for store visits, partner meetings, and events.

Key Performance Indicators (KPIs):

• Achievement of sales targets and revenue growth for retail channels.
• Expansion and management of retail partner relationships.
• Successful execution of promotional campaigns and product launches in retail stores.
• Improvement in product visibility and sales performance in key retail outlets.
• Customer satisfaction and feedback from retail partners.

Company Overview:
We are a world-leading manufacturer of automotive and industrial batteries, specializing in traction, forklift, and power backup applications. With a strong global presence, we are strategically expanding our operations in Singapore as the hub for our Asia Pacific growth.

We are seeking an experienced Sales Manager – Motive Power to lead the profitability and expansion of our Motive Power Business Unit across the Southeast Asia region.

Key Responsibilities:

• Profitability & Business Growth: Drive the profitability and growth of the Motive Power Business Unit.
• Market Strategy: Develop and execute marketing strategies to improve market penetration in South East Asia.
• Competitive Analysis: Monitor market trends and competition to formulate strategies that minimize risks.
• Channel Development: Build and manage relationships with distributors and channel partners across the region.
• Customer Relationships: Maintain strong, ongoing relationships with existing customers and distributors.
• Additional Responsibilities: Handle ad-hoc projects and other duties as required.

Requirements:

• Education: Degree or Diploma in Business, Marketing, Mechanical/Electrical Engineering, or related fields.
• Experience: At least 5 years of Sales Management experience, preferably in the material handling equipment or similar industry.
• Technical Knowledge: Strong preference for candidates with technical knowledge of Motive Power batteries.
• Proven Track Record: Demonstrated success in driving sales growth and achieving business objectives.
• Leadership Skills: Ability to lead and motivate a team towards business goals.
• Communication Skills: Excellent presentation, communication, and interpersonal skills.
• Additional Requirements:
  • Class 3 driving license and own transport.
  • Willingness to travel extensively across the region.
  • Proficiency in MS Office.

Benefits & Opportunities:

• Career Growth: Fast-track career advancement based on individual performance and results.
• Dynamic Work Environment: Be part of an established, global leader with extensive regional expansion plans.

Active Directory Architecture & Design:

• Lead the design and architecture of new and existing Active Directory environments, ensuring alignment with business requirements, security best practices, and industry standards.
• Develop and document detailed architectural diagrams, design specifications, and implementation plans.
• Analyze existing hybrid identity environments, identify areas for improvement, and recommend solutions to optimize performance, security, and manageability.
• Define and implement standardized Active Directory configurations across region or global.

Migration Planning & Execution:

• Lead the planning and execution of complex Active Directory migrations, including on-premises to hybrid cloud migrations (Microsoft Entra ID).
• Develop and implement migration strategies, including phased approaches, data migration, and user provisioning.
• Oversee the migration process, ensuring minimal disruption to business operations.
• Troubleshoot and resolve Microsoft Windows Server migration-related issues.

Cloud Integration:

• Design and implement hybrid Active Directory environments that integrate on-premises and cloud-based directory services.
• Leverage cloud-based identity and access management solutions to enhance security and improve operational efficiency.
• Explore and evaluate new cloud-based technologies and their potential impact on Active Directory.

Technical Leadership & Collaboration:

• Provide technical guidance and mentorship to junior engineers and other IT teams.
• Collaborate with cross-functional teams (Network, EUC, Security, Application) to ensure successful implementation of Active Directory solutions.
• Stay abreast of the latest industry trends and technologies related to Active Directory, cloud computing, and identity and access management.

Admin & Sales Coordinator

Perform day to day data entry of sales maintain proper records .

To Ensure all filling is done in timely and accurate manner .

In charge of invoicing ,sales coordinate ,Operation support .

Work closely with other departments on admin/operation related matters .

Perform any other duties as assigned by the superior .

Requirements:

Min O Level

Minimum 1 to 2 years of relevant working experience .

Must be able to speak and read Mandarin as most products received are from China

Good company benefits

Coordinating incoming orders with customers and suppliers, and managing the shipments to customers.

Liaising with customers for all incoming orders and issuing of Purchase Orders

Monitoring of sales order status for items when order is received and ensuring all requirements for fulfillment of orders are coordinated.

Negotiation with forwarder over rates, liaising with forwarder for import and export shipments of the Company.

Working closely with customers & suppliers, as required regarding shipping matters, building and maintaining good rapport with both parties.

Preparing of Shipping documents & Letter of Credit.

Verification of Supplier & Forwarder Invoices.

Performing order processing activities in SAP

Other adhoc duties as assigned

Technical Skills

Diploma or equivalent with at least 2 years of relevant experience in engineering environment

Microsoft Office & Excel experience

Familiar with using SAP System

Soft Skills

Effective communication and negotiation skills

Excellent interpersonal skills and able to interact well with colleagues, clients, suppliers & shipping companies.

Able to work within tight deadlines & remain calm under pressure

Strong problem solving skills

Key Deliverables

Ensuring that shipments are delivered on time, and all jobs are completed within the required time frame.

Job Description & Requirements

• Work with Product Owner throughout the project lifecycle to ensure smooth launch of product service
• Jointly conduct UAT or LSV with other stakeholders based on scripts provided, to ensure positive test results before the project is launch
• Prepare/review functional requirements from a customer experience perspective
• Develop new work processes for Retail (general workflow, escalation, dispute handling, technical support) and ensure they fix into the processes of other departments
• Identify any operational or servicing gaps and establish workarounds or alternatives to bridge those gaps
• Recommend appropriate systems changes
• Provide a secondary check on all communication materials to ensure information is correct and complete
• Collate post-launch feedback from customers (internal / external) and forward to project lead or product owner for review and corrective actions, if any
• Update weekly and any other reports that may be applicable
• Coordinate with internal departments such as marketing, operations, and finance to support sales activities.
• Cultivate and maintain strong relationships with channel partners to foster loyalty and drive mutual success.

Requirements:

• Diploma and above
• At least 2 years of working experience in conducting UAT/project management in current job
• Good proficiency in written & spoken English, knowledge of Mandarin is advantageous
• Basic PC skills and knowledge of Microsoft office
• Understanding of SalesForce applications, Jira and Confluence
• Fast learner
• Observant and eye for details
• Good analytical and organisational skills
• Good time management skills
• Humble and eager to learn
• Proactive in asking to understand issues and situations
• Alert and meticulous in work
• Able to work in fast-paced and dynamic environment
• Responsible and dependable

Job Responsibilities:

· Prepare BIM e-submission to authorities

· Coordinate BIM drawings with Consultants and Contractors.

· Perform correct BIM modelling practices for documentation and authority submission

· Work with project architect on all matters pertaining to design, technical compliance and building code / regulations

Job Requirements:

· Minimum Diploma in Architecture or BCA Specialist Diploma in Building Information Modeling (BIM)

· Proficient in ArchiCAD

· Experience in BIM e-submission to authority

· Experience in preparing construction drawings

Process Governance:

· Establish, document, and maintain robust service delivery processes.

· Ensure compliance with all relevant internal and external policies, procedures, and regulations.

· Conduct regular process reviews and audits to identify and mitigate risks.

· Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

· Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

· Develop and maintain a risk register for DCS services.

· Ensure appropriate controls are in place to manage identified risks.

· Support regular DCS systems risk assessments, compliance audits and reviews.

· Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

· Develop and manage the DCS service budget.

· Monitor and control service costs to ensure they are within budget.

· Prepare financial reports and analyses for management review.

Stakeholder Management:

· Build and maintain strong relationships with stakeholders.

· Communicate effectively with all levels of the organization.

· Proactively identify and address stakeholder concerns.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The Intellectual Property (IP) Specialist is responsible for supporting the implementation of REC's IP plans and maintaining IP processes based on established policies. He/She will assist in overseeing and driving REC's IP portfolio management activities by analyzing and organizing information pertaining to IP portfolios to maximize and optimize business value, while ensuring compliance to IP-related legislation and guidelines, and participating in global IP enforcement matters. He/She is also responsible for facilitating continuous improvement and innovation activities within REC. Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents are expected must-haves.

• Work closely with R&D, engineering and operations to actively seek out patentable inventions
• Review invention disclosures, conduct interviews with contributors/inventors and accurately document such discussions
• Manage invention disclosures, REC's IP portfolio and Patent Review Steering Committee meetings
• Assist with drafting/reviewing patent specifications and preparing design filings
• Perform prior art searches and freedom-to-operate (FTO) searches
• Participate in global IP enforcement and FTO projects
• Review prior art documents, office actions and strategize approaches to responding to office actions in line with commercial and business strategy
• Monitor and docket patent/design prosecution deadlines
• Work closely with REC Legal and external counsels to coordinate patent/design drafting, filing and prosecution worldwide
• Perform patent landscaping studies/prepare patent benchmarking reports and present findings to top executives
• Assist to maintain, update and improve Knowledge Management Portal /System to manage confidential information, technology contracts, etc. ensuring accessibility only to key personnel
• Assist to develop standard operating procedures, guidelines, best IP practices
• Participate in IP audit, work with QMS team and assist with implementing standard operating procedures within an IP framework for the Technology Department
• Assist with developing IP training materials and delivering training to new hires and staff
• Participate in regular discussions with REC Legal to align on any developments in the company or industry impacting REC patent portfolio

• Bachelor/Master/PhD, preferably in Engineering or Science
• Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents
• Preferably at least 3 to 5 years of experience in research/engineering/technical role and/or at least 3 to 5 years of relevant IP/patent research experience
• Proficient with patent databases e.g. ESPACENET, PATENTSCOPE, USPTO systems (PAIR, etc), GLOBAL DOSSIER, PatBase, PatSnap, is advantageous
• Proficient in Excel (e.g. running and creating functions, pivot tables, charts, etc.) and PowerPoint is advantageous
• Inquisitive and passionate about new and emerging technologies especially in renewable energy and in IP
• Excellent organizational skills with an eye for details
• Thinking out-of-the-box with strong analytical and reasoning skills
• Versatile and able to navigate quickly to focus on core issues and prioritize important tasks
• Good communication skills in English, both spoken and written

No Deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team.

Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

Key Responsibilities:

1. Technical Documentation Support:
   • Assist the Technical Transfer Lead and Technical Stewards in preparing a wide range of technical transfer documentation, including but not limited to:
     • Master Process Transfer Protocols (MPTP)
     • Detailed Failure Mode and Effect Analysis (dFFA)
     • SSPD
     • Quality Risk Assessments (QRA)
     • Technical Run Monitoring Protocols/Reports
     • Manufacturing Control Strategies (MCS)
     • Validation Control Strategies (VCS)
2. Process Validation Support:
   • Collaborate with the Validation Lead to draft, review, and finalize process validation protocols and reports to ensure compliance with regulatory and organizational requirements.
3. Cross-Functional Collaboration:
   • Coordinate with internal stakeholders, including cross-functional teams within organization, to facilitate the writing, review, and approval process for technical transfer documentation.
4. Timely Documentation Delivery:
   • Ensure the completion of technical transfer documentation within established timelines and in accordance with company guidelines, maintaining high-quality standards throughout the process.
5. Support for Additional Tasks:
   • Provide assistance to the Technical Transfer Team by undertaking other related assignments as directed by the Senior Technical Transfer and Technology Lead.

Qualifications and Skills:

• Strong technical writing skills and attention to detail
• Proficiency in creating and managing technical and validation documents
• Excellent organizational and time management abilities to meet deadlines
• Effective communication skills for collaboration with cross-functional teams
• Familiarity with regulatory guidelines and standards in a pharmaceutical or biopharmaceutical manufacturing environment

This role is ideal for professionals who are detail-oriented, collaborative, and committed to ensuring the success of technical and validation processes within a dynamic and innovative environment.

Qualifications and Skills:

• Educational Background:
  • Bachelor’s or Master’s degree in Chemical Engineering, Biotechnology, Life Sciences, or a related field.
• Professional Experience:
  • At least 3-5 years of experience in manufacturing science and technology (MSAT), technical transfer, process validation, or a related field within the pharmaceutical or biopharmaceutical industry.

Why Join Us?

We believe in supporting our employees both professionally and personally. As a valued team member, you will enjoy a comprehensive benefits package, including:

• Generous Leave Policy: 18 days of annual leave to support work-life balance.
• Elderly Care Leave: 3 additional days to care for aging family members.
• Health and Wellness Coverage: Comprehensive medical benefits, including dental coverage.
• Professional Development: Opportunities for continuous learning and growth within the organization.
• Employee Support Programs: Access to resources and tools to help you thrive in your role.

Active Directory Architecture & Design:

• Lead the design and architecture of new and existing Active Directory environments, ensuring alignment with business requirements, security best practices, and industry standards.
• Develop and document detailed architectural diagrams, design specifications, and implementation plans.
• Analyze existing hybrid identity environments, identify areas for improvement, and recommend solutions to optimize performance, security, and manageability.
• Define and implement standardized Active Directory configurations across region or global.

Migration Planning & Execution:

• Lead the planning and execution of complex Active Directory migrations, including on-premises to hybrid cloud migrations (Microsoft Entra ID).
• Develop and implement migration strategies, including phased approaches, data migration, and user provisioning.
• Oversee the migration process, ensuring minimal disruption to business operations.
• Troubleshoot and resolve Microsoft Windows Server migration-related issues.

Cloud Integration:

• Design and implement hybrid Active Directory environments that integrate on-premises and cloud-based directory services.
• Leverage cloud-based identity and access management solutions to enhance security and improve operational efficiency.
• Explore and evaluate new cloud-based technologies and their potential impact on Active Directory.

Technical Leadership & Collaboration:

• Provide technical guidance and mentorship to junior engineers and other IT teams.
• Collaborate with cross-functional teams (Network, EUC, Security, Application) to ensure successful implementation of Active Directory solutions.
• Stay abreast of the latest industry trends and technologies related to Active Directory, cloud computing, and identity and access management.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.

• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

• Draft and update technical documentation such as administration & user guides.

• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

• Source for products/solutions and vendors/suppliers for required projects.

• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

• Minimum of one year of relevant experience

• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred

• Experience with Veeam, VMware, and UNIX/Linux is an added advantage

• Experience in API/Web Programming and Database Administration is an added advantage

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Lt

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).

Collaborate with cross-functional teams to identify and resolve production issues.

Perform root cause analysis and provide solutions to prevent future issues.

Create and maintain documentation related to production issues and resolutions via JIRA.

Implement and maintain processes and procedures to improve production support.

Provide daily, weekly, and monthly reports on system performance and issue status.

Ensure proper deployment and release of software updates & infrastructure patches/upgrades.

Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Deployments during silent hours.

Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

Bachelor’s degree in Computer Science or related field.

2–4 years of experience in Production Support or related role.

Strong technical skills in Java, SQL, UNIX, and scripting languages.

Ability to troubleshoot and resolve complex production issues efficiently.

Excellent problem-solving and analytical skills.

Effective communication skills to collaborate with cross-functional teams effectively.

Willingness to participate in on-call rotation.

Job Description:

We are seeking a dynamic Sales Executive to join our team. This pivotal role involves managing your Sales Channel and reporting directly to the General Manager.

As a Sales Executive, you will spearhead the development of an effective sales strategy aimed at expanding existing accounts while identifying and capitalizing on new channel opportunities to drive incremental sales.

Responsibilities:

• Strategize: Develop and implement robust sales strategies to foster growth within existing accounts and explore avenues for new business development.
• Customer Focus: Cultivate enduring relationships with customers, emphasizing long-term partnerships and understanding their evolving needs.
• Feedback Management: Handle customer feedback with professionalism, utilizing it as a means to enhance service and offerings.
• Team Collaboration: Work closely with the sales team, collaborating seamlessly to achieve collective sales objectives.

Requirements

• Minimum Poly Diploma in Marketing / Business Studies or any related field is preferred.
• Candidate without prior experience are welcome. While sales & marketing experience in the FMCG sector and hold a success track record are preferred.
• Computer literate and possess good interpersonal and communication skills.
• Good team player with excellent customer service attitude and dynamic.
• Self-motivated to work independently.
• Positive attitude and must be meticulous, organised and reliable.
• Good command of English (Verbal and Written) is a plus.

Other Information

• Job Type: Full Time, Permanent
• 5.5 working days
• Immediate position

Join our team and become an integral part of a collaborative environment that values both customer dedication and team success.