Job Description:

Shall provide daily on-site DESKTOP management and support services (“DESKTOP Support Services”) for end-users’ End UserComputing Devices (DESKTOP) which are used in the Customer’s environment with the Customer’s approval. The general scope of Desktop Support Services shall minimally include:

(a) Image build management;

(b) Administration and configuration;

(c) End-user account management;

(d) End-user device hardening and lockdown;

(e) Trouble-shooting and problem resolution; and

(f) End-user briefings & awareness service.

Shall minimally support the following types of DESKTOP:

(a) Desktops;

(b) Notebooks;

(c) Mobile Devices (e.g. iPad, iPhone or equivalent);

(d) Video Conferencing Devices;

(e) IP Telephones;

(f) Printers, including multi-function devices (i.e. printers, scanners and fax devices); and

(g) Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).

Shall minimally support the following operating systems:

· Windows 7 and later versions of Windows;

· Apple iOS 9.x or later versions; and

· Android OS 5.x or later versions.

Minimum Requirement:

The Level 1 Desktop Support Engineer meet the following requirements:

(a) Minimum one (1) year of DESKTOP Support, ICT End User Computing or Service Desk Agent experience;

(b) Ability to perform the daily DESKTOP Support operations with minimum supervision;

(c) Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices;

(d) Possess knowledge in IT networking and LAN to troubleshoot computer problems; and

(e) Possess at least one (1) of the following certifications:

· Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent;

· (ii) Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent; or

· (iii) CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Supervise students at the GEAR-Up Room
• Ensure that students tidy-up the GEAR-Up Room and canteen area before they leave.
• Ensure that all equipment is cleaned, switched off (if applicable) and put back at their allocated location after use.
• Work with TIC to organize or conduct structured activities at the GEAR-Up Room.
• Supervise and ensure safety of students in the GYM room
• Clean the gym room and the sports hub.
• Any other duties as assigned by School Leaders.

Qualification

• Ability to communicate and work in teams.
• Prior experience in any of the below areas would be an advantage:
• Logistics-related work
• Administrative roles

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

Job Summary:

The Account & HR Support role provides comprehensive administrative assistance to both the accounting and human resources departments. This position ensures the smooth processing of day-to-day accounting tasks, while also supporting HR functions, including employee records management, and employee relations. The ideal candidate will have a strong understanding of basic accounting principles, excellent organizational skills, and an ability to handle confidential HR information.

Key Responsibilities:

Accounting Support:

• Assist in managing accounts payable and receivable processes.
• Help maintain general ledger and assist in reconciliation tasks.
• Process invoices and verify accuracy.
• Track and file financial documents, ensuring proper documentation.
• Coordinate with vendors and clients for payment inquiries or discrepancies.
• Maintain an organized filing system for financial records.
• Assist with payroll preparation by verifying timesheets and employee data.

HR Support:

• Help onboard new employees by preparing welcome materials, conducting orientation, and ensuring all necessary documentation is completed.
• Maintain employee records in compliance with company policies and legal requirements.
• Assist with payroll administration, ensuring data entry for salaries, deductions, and benefits is accurate.
• Support benefits administration, including enrollment and tracking of employee benefits.
• Manage and track employee leave requests, attendance, and other HR-related records.
• Handle routine HR inquiries and escalate issues as needed.
• Assist in employee relations by ensuring a positive work environment and supporting team communication.

Qualifications:

• Diploma / NITEC in Accounting, Human Resources, Business Administration, or a related field.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Strong multitasking and problem-solving abilities.
• Basic knowledge of labor laws and regulations is an advantage.
• Having a positive and willing to learn attitude.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
Provide L2 technical support and advice to users on systems-related issues or queries.
Perform systems administration/maintenance and works toward continuous optimization of systems performance.
Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
Cross group collaboration
Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
Qualifications/Experience/Knowledge
Diploma/Degree or equivalent
Min. 2-3 years of experience preferred.
Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems, M365, Microsoft Intune
Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security
Possess problem solving skills and able to prioritize and manage multiple tasks.
Experienced in VIP user support.
Demonstrated verbal, written communication and interpersonal skills with stakeholders.

On call support required after office hours

Suntec City

Up to $4,500

Hybrid Work Arrangement (4 days WIO, 1 day WFH)

8am to 5pm / 9am to 6pm (M-F)

• Prepare and update reports as and when required
• Ensure that sanction checks are conducted.
• Perform List Intelligence for Vessels checks.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Helpdesk or (Outsourced) – End-User Support

Working hours: Monday to Friday, 9:00 AM - 6:30 PM.

Responsibilities:

• Oversee maintenance, set-up, installation/re-installation, relocation and migration of IT peripherals.
• Provide support for hardware, software, and peripheral devices, including upgrades and patches.
• Onsite & remote support for clients/end-users on IT-related requests
• Diagnose and able to resolve technical issues related to desktops, laptops, and printers.
• Ensure issues are addressed and resolved in a timely manner.
• Assist in configuring and setting up new employee workstations
• Manage software administration (e.g. Microsoft 365), including password resets and account management.

Requirements:

• Minimum ITE / Diploma in IT or equivalent.
• Fresh graduate are welcomed to apply.
• Able to deliver IT support to in a end-user environment.
• Excellent verbal and written communication skills, with a strong focus on customer service.
• Take initiative and able to work in a fast-paced environment, independently and also as part of a team.
• Open to help out after office hours (OT) depending on projects

NorthLight School is a MOE specialised school that aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. Each day, we are ‘kindling passion, igniting possibilities’.

We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

TEACHER - COMMUNITY CARE SUPPORT

Main duties and responsibilities:

• Support HOD in the overall Department’s planning and managing of resources and its curriculum design and development.
• Be a role model and mentor to teachers/students to develop their capabilities.
• Provide career guidance to students.
• Design effective instructional materials to enhance students’ learning.
• Create conducive and industry-oriented learning environment.
• Establish positive partnerships with parents and community to enhance learning outcomes for students.

Requirements:

Basic

• Minimum Diploma in Community Care, Healthcare, Nursing or equivalent.
• At least 2 years of Healthcare Assistant/Basic Care Assistant/Nursing Aide/Registered Nurse experience in hospital, nursing home or day care setting.
• Good team player with excellent interpersonal and communication skills.

Advantageous

• Registered nurse experience.
• Qualification in ACTEP/PCTEWSQ ACTA/DACE.

We offer:

• 5-day work week
• School holiday scheme
• Learning and development opportunities

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Experience: 1-2 years of relevant experience

Role: Production Support Analyst

Key Domain/ Technical Skills:

· SQL, Unix, Windows, MS office

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

About us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Application Support Engineer to join our exciting team, to play a pivotal role in our banking technology division, responsible for ensuring the reliability, performance, and availability of critical banking applications.

Responsibilities

• Oversee the bank’s portfolio of applications, ensuring their stability, availability, and performance.
• Hands-on work on technical issue troubleshooting and ensure application functionality.
• Participate in the planning and execution of application upgrades and enhancements.
• Monitor system performance, track incidents, and proactively address potential issues.
• Ensure compliance with regulatory and security requirements for banking application.
• Continuously work towards making improvements in the release process.
• Provide regular reports on application support metrics and key performance indicators (KPIs).
• Support project team on DEV, SIT and UAT environment deployment and troubleshooting.
• Familiar with ITIL based Bank IT process, especially on incident, problem and change management.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or related fields.
• 3 years of Technical/Application Support experience on multi technology platforms.
• Good knowledge on Linux OS, Windows Server, PostgreSQL, SQL Server, Oracle.
• Cross-platform experience and the expertise to identify and resolve integration issues.
• Excellent understanding of the CI/CD practice.
• Familiar with application release methodology.
• Experience in software development lifecycle and agile development methodologies.
• Experience working in a financial services institution with understanding of MAS technology risk requirements.
• Highly self-motivated to excel in assigned tasks and to deliver results for a digital bank.
• Good communication and coordination skills.
• Hands-on development experience is a plus.
• Excited to work in a fast-paced environment.

Job Description & Responsibilities:

• Support the logistics department in managing and tracking shipments and deliveries.
• Maintain accurate records of inventory, shipping schedules, and delivery logs.
• Process and prepare shipping documentation (invoices, packing lists, bills of lading, etc.).
• Coordinate and communicate with vendors, customers, and internal departments regarding logistics issues.
• Assist in managing warehouse stock levels and ensure timely replenishment.
• Organize and update shipping and inventory databases.
• Resolve any shipping discrepancies or issues with suppliers and customers.
• Assist with preparing reports related to logistics operations, including order statuses, shipment tracking, and inventory levels.
• Provide general administrative support to the logistics team as needed, including data entry, filing, and correspondence.

WhatsApp or call 8225 5122 if interested

Thank You

JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

· Assist in resolving software related technical issues with customers, contractors and vendors.

· Able to provide necessary training to teammates and end-users.

· Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

· Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

· Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

· Degrees from related fields and experienced candidates will also be considered.

· Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

· Strong understanding of SQL databases, writing and optimizing queries.

· Good and positive working attitude

· Willing to learn and pick up new skills.

· Able to handle pressure and work with tight deadlines.

· Able to work well individually and in a team.

· Self motivated, with a sense of ownership

Job Overview

To process Customer’s Purchase Orders via internal systems and manage Customer queries.

Roles & Responsibilities

· Processing Customer Purchase Orders via In-House ERP systems.

· Customer interface for production requirement and progress reporting.

· Handle administrative functions relating to customer’s repair orders.

· Update Contract Summary Database (Creation, Ad-hoc for Customers and Aircraft Type)

· Providing timely response to customer Commercial queries via phone/email.

· To provide monthly open order reports and delivery reports to customers.

· To advise customer on rotable or replacement parts to complete build on time.

· To provide support to Customer Support Managers/Directors.

· Coordinating Working Party or Tool Loan request with the Technical Team based on Customers’ requirements.

· To provide contract/agreements to customers for Landing Gear Loan on AOG basis.

· Invoicing Customers for working party/ tool loans/ Landing Gear loans.

· Backup to other Commercial Customer Service Executive.

· Facilitate and coordinate site visits/table inspections for workshop.

· Feedback and follow up on Customer Warranties.

· Contribute to Process improvements.

Job Requirements

· Diploma in Business Administration/Logistics/Supply Chain Management or any other related disciplines.

Job Description

• Skilled helpdesk support engineer with good problem solving and troubleshooting skills.
• Diploma is CS or IT related min 2 years experience
• ⁠At least 2 years IT support experience
• Carry out simple reporting and help desk data analytics
• Proficient in Personal Desktop, browsers and MS office suite
• ⁠Positive work attitude is key and strong customer etiquette.

EA Number: 11C4879

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission:

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships.
• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers
• Go above and beyond the call of duty: Work with less supervision and solve complex problems by working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment - At Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Qualifications

About you:

• Hold a Singaporean citizenship or permanent residency (please note we cannot support Visas for this role)
• You have at least 2 years of Customer Support experience
• You ideally have previous B2B customer support experience preferably in banking, internet, tech, and telecommunication industries, or international customer care centres
• Previous experience in Customer Success, B2B Business Development or B2B sales is ideal
• Your verbal and written English skills are excellent - Phone, emails, (and potentially) chat contacts are the main responsibility for this role, so clear communication in English is key, and we'll be evaluating yours all the way from your application through the end of the process
• You’re flexible. Open to working days, evenings, public holidays, and weekend shifts. While your scheduling preferences are taken into consideration, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• You’re organized. You’re methodical in your approach, with a solution-oriented mindset and the ability to multitask. Your lead will help you develop and remove blockers if they can, but they won’t stand over your shoulder, trusting you with the empowerment to meet and exceed your performance metrics and also deliver a great customer experience
• You’re cool under pressure. You take charge in challenging situations and you keep your composure if things get tense – a fast-paced, ever-changing environment is where you thrive
• You’re a team-player. You’re straight up and honest. You’re able to own up to your mistakes and you follow through when you say you will. Most importantly – you understand that having a great working culture is everyone’s responsibility, so you treat everyone with respect, you always give a helping hand, and you let our values guide you
• You’re growth-oriented. You understand that an open feedback culture is there to help you grow. You crave information and love learning new things. You challenge ideas, not people. You see every challenge as a learning opportunity and you’re adaptable, learning new systems and processes quickly
• You’re quick behind the keyboard, with a typing speed of at least 30 words-per-minute
• You hustle. And hard.

PS! If you're interested in the position, please apply by submitting your CV in English, and answering the application questions.

Additional information

Compensation:

SGD 3,950/month (Fixed) + RSUs

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JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

· Assist in resolving software related technical issues with customers, contractors and vendors.

· Able to provide necessary training to teammates and end-users.

· Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

· Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

· Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

· Degrees from related fields and experienced candidates will also be considered.

· Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

· Strong understanding of SQL databases, writing and optimizing queries.

· Good and positive working attitude

· Willing to learn and pick up new skills.

· Able to handle pressure and work with tight deadlines.

· Able to work well individually and in a team.

· Self motivated, with a sense of ownership

Responsibilities:

• Same as Associate Consultant, but with more responsibility for troubleshooting and resolving technical issues across multiple teams.
• Take a lead role in managing security and access control measures for both test and production environments.
• Oversee and guide incident and change management workflows, ensuring SLA compliance.
• Develop preventive measures to minimize downtime and human error through process automation and monitoring improvements.
• Lead efforts to implement full-stack monitoring and identify areas for continuous improvement.
• Produce comprehensive reports on system performance, incident handling, and improvement efforts for stakeholders and senior management.
• Provide mentorship and guidance to junior team members and ensure they are aligned with the team’s objectives and best practices.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in an Operations Engineer role, with at least 2 years of experience in the field.
• Experience with security and access control measures for test and production environments.
• Knowledge of cloud infrastructure management and services (AWS, Azure, Google Cloud).
• Hands-on experience with scripting tools (e.g., Terraform, Ansible) and familiarity with monitoring tools.
• Strong problem-solving abilities, able to approach issues creatively and resourcefully.
• Excellent communication skills and the ability to work in a collaborative environment.