Are you passionate about beauty and eager to make an impact in a growing organization? Join our team and be a driving force for change!

We’re looking for a talented and results-oriented Digital Marketing Specialist with expertise in lead generation to join our dynamic marketing team. In this role, you’ll design, execute, and manage digital campaigns that showcase our products and services, with a primary goal of attracting and converting high-quality leads.

The ideal candidate is a creative problem-solver with strong analytical skills, an in-depth understanding of digital marketing strategies, and a proven ability to thrive in a fast-paced, collaborative environment.

Key Responsibilities:

Develop and Implement Lead Generation Strategies:

• Design and execute effective and comprehensive lead-generation campaigns across various digital channels including email, social media, PPC, SEO, and content marketing.
• Utilize marketing automation tools to nurture leads and move them through the sales funnel effectively
• Develop targeted marketing strategies to attract and convert leads at different stages of the buyer's journey.

Campaign Management and Optimization

• Design and manage campaigns from conception to execution, ensuring they align with business goals and deliver measurable results.
• Create compelling and conversion-focused content landing pages, email campaigns, and social media posts.
• Monitor and analyze campaign performance metrics, providing regular reports and insights to stakeholders.
• Use insights from data analysis to optimize campaigns, improve conversion rates, and achieve lead generation targets.
• Optimize campaigns based on performance data to improve lead quality and conversion rates

Content Creation and Optimization

• Collaborate and develop with the content team to create compelling content tailored to target audiences to attract and convert potential leads, including blog posts, whitepapers, case studies, and webinars.
• Optimize content for SEO to enhance visibility and organic traffic.

Data Analysis and Reporting

• Conduct keyword research and use SEO best practices to increase organic traffic and improve search engine rankings.
• Manage and optimize SEM campaigns to ensure high ROI and effective budget utilization.
• Utilize analytics tools to track, measure, and report on campaign performance and ROI.
• Conduct A/B testing and other performance analyses to refine and improve marketing strategies.

CRM and Marketing Automation:

• Manage and optimize CRM and marketing automation systems to nurture leads through the sales funnel.
• Implement and refine lead scoring and nurturing processes to improve conversion rates.

Collaboration and Coordination:

• Work closely with the sales team to ensure alignment on lead quality and follow-up processes.
• Collaborate with the design team to create visually appealing marketing materials.
• Provide regular updates and insights to sales on campaign performance and lead behavior.

Industry Trend Monitoring:

• Keep abreast of the latest digital marketing trends and technologies.
• Implement new tools and techniques to improve lead generation efforts.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience (3+ years) in digital marketing with a strong emphasis and focus on lead generation.
• Proven track record of developing and executing successful lead-generation campaigns.
• Strong understanding of digital marketing channels (SEO, SEM, PPC, social media, email marketing).
• Experience in B2B or B2C marketing.
• Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent written and verbal communication skills.
• Proficiency in using digital marketing tools and platforms, including Google Analytics, Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, etc.
• Creative thinking and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants can send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

JOB DESCRIPTION OF THE POSITION

- Handling second level of issues escalation from IT Support Officer.

- Maintain HR server, finger print devices.

- Maintain server for Dormitory Management System

- Maintain Active Directory, file server, FTP, backup server.

- Network monitoring.

- Setup and maintain wireless devices.

- Monitoring and maintain DNS, DHCP, VLAN, Proxy Server.

- Monitoring and maintain spam

- Monitoring and maintain print server, fax server

- Monitoring and maintain manage switches and network appliances

- Ad-hoc job or project.

MINIMUM COMPETENCIES / REQUIREMENTS OF THE POSITION

- Diploma in Information Technology

- Minimum 3 years working experience

- Good knowledge in computer hardware, software, networking

- Good knowledge in Windows

- Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection

- Ability in administering, maintaining, optimizing windows active directory system security

- Ability to configure and set-up new server

- Strong trouble shooting and analytical skill

- Self-motivated, self-discipline, willing to learn and able to work independently

- Ability to work under pressure

- Service focused, positive, and patient attitude

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Location: Ang Mo Kio

Responsibilities

• Develop and build cloud security architectures and solutions
• Monitor, research, and analyze security risks to mitigate threats and security attacks
• Solution design for product to help reduce attacks on cloud service data storage, create preventative features, and implement corrective controls when breaches do occur
• Regular security and risk assessment for system solutions
• Support on audit trial for security related implementation
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.

Skills Required

• Strong IT skills and knowledge including cloud, network, hardware, and software
• Degree in cyber security or related field.
• A deep understanding of how hackers work and ability to identify vulnerabilities in IT infrastructures
• Familiar with IM8 requirements and CIS, NIST security benchmark.
• Familiar with cyber security tools to perform preliminary scan.
• Familiar with public cloud infrastructure such as Azure, AWS, GCP and Huawei.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Manage all technical and commercial components for multi-disciplinary services bids.
• Preparation of internal governance, production of winning proposals and presentations to drive business growth.
• Coordinates and manages proposal technical components, internal governance, pricing and presentations.
• Demonstrates excellent communication skills and the ability to recognise, process, and present information.
• Fully understands the requirements of the RFP, coordinates with technical leads for required technical and commercial inputs.
• Coordinates with other End Markets and Regions to ensure that the RFP scope is addressed adequately and all costs are accurately considered.
• Obtains quotes from sub-consultants as required and negotiates appropriate terms and conditions based on AECOM's standard contract and risk committee requirements.
• Preparation of compelling proposals with win themes based on a complete understanding of client needs.
• Understands the competition and market trends and works closely with the ME Work Winning Team [GC1] / Bid Studio on strategic pursuits.
• Verifies that all legal qualifications and the southeast asia risk committee directives have been included in the final bid document before submission to the client.

Requirements:

• Diploma with a minimum of 4 years working experience for Bids & Proposals
• Possess a flair for communication, both written and verbal
• Proficient level of English both oral and written
• Highly organised, meticulous, with an eye for detail
• Comprehensive range of administrative skills and client support services
• Excellent interpersonal skills. A proactive and effective communicator who can relate well to people at all levels
• Ability to build constructive and effective relationships using diplomacy and tact
• Demonstrated ability to thrive under pressure in a fast-paced, deadline driven environment
• Advanced Word, Excel and PowerPoint computer skills
• Familiar with a suite of e-Procurement systems (GeBIZ, Sesami, Ariba, TenderBoard, etc.)
• Positive thinker with a can do attitude and a willingness to learn

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.

Position Responsibilities:

• Oversee TikTok matrix operations, including account positioning, growth strategies, content scheduling and planning, uploading and publishing, copyright management, comment moderation, and public sentiment monitoring.
• Conduct in-depth research on preferences in overseas markets and TikTok's distribution mechanisms to produce videos that align with platform standards and user preferences, creating viral content and driving internal traffic.
• Monitor platform user feedback and respond promptly to maintain a strong brand image.
• Analyze best practices within the industry and track competitor activities to refine and iterate operational strategies.

Position Requirements:

• 1-3 years of experience in the entertainment or content industry, with experience in content operations or overseas social media operations are preferred.
• Outstanding fresh graduates are welcome to apply (Bachelor's degree and above).
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

We are partnering with a global medical manufacturer company to actively recruit for an E-commerce Specialist, to be based in Singapore.

The E-commerce Specialist will be responsible for managing and optimizing online sales channels to drive revenue and enhance customer experience.

Primary responsibilities:

• Responsible for managing and maintaining products on Amazon US/Europe/Southeast Asia platforms, including listing, updating, promoting, and optimizing product pages.
• Oversee the overall operation and management of cross-border online stores, including but not limited to traffic acquisition, ad placement, content operation, marketing analysis, and data analysis.
• Develop and execute marketing and promotion plans to improve product rankings.
• Be familiar with the rules and strategies of major cross-border e-commerce platforms.
• To collect and analyze competitor and market information.
• Handle other related tasks assigned by the company.

To be shortlisted, you are required to have the following:

• Bachelor's Degree.
• At least 3 years of relevant experience.
• With experience managing e-commerce platforms such as Amazon, eBay, TikTok, and Lazada.

EA License: 17C8713

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The Curriculum Specialist provides leadership for the development of teaching and learning practices at the school. He/she mentors Teachers and provides leadership in customising and implementing a holistic curriculum. He/she inspires teachers to integrate the philosophy and values of Shaws within their teaching and learning practices and to embrace the ShawsPlay curriculum.

Working with the Centre Leader and the teachers, he/she fosters a culture of continuous learning and professionalism and develops and leads teachers in partnerships and sustained collaboration with stakeholders.

Skill Requirements:

- Engage in effective teaching and learning practices that support Shaws curriculum and SPARK framework

- Inspire a love for learning through co-leading the design of the Shaws curricula and programmes

- Lead in integrating the core values of Shaws within the Shaws curriculum and programmes

- Lead in coordinating project learning between English and Chinese teachers

- Work with the Centre Leader to establish quality learning environments to support learning of children

- Mentor staff to enhance caring, trusting and respectful relationships with children

- Advocate for a safe and healthy environment within the school

- Lead in developing strategies to establish partnerships with families and community stakeholders

- Contribute to fostering a culture of continuous learning

- Contribute to fostering a culture of collaboration and teamwork

- Collaborate with the centre leader and colleagues to align short term and long term goas to the vision, mission and values of the school

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible for managing the logistics of import and export shipments, working efficiently in a fast-paced environment and handling logistics documentation and related tasks.

Key Responsibilities:

• applying for all relevant import/export licenses and ensuring compliance with local and international regulations, including customs and trade compliance standards, is also a crucial part of the role, particularly regarding import and export activities.
• preparing and managing all shipping-related documentation, including invoices, bills of lading, and other essential paperwork to ensure that all shipping documents are complete, accurate, and in compliance with industry regulations and company standards.
• overseeing payment and billing processes, ensuring the accuracy of invoicing and all financial transactions related to shipping and logistics operations.
• organizing and maintaining a well-structured document control system, ensuring all shipping related documents are easily accessible, updated, and compliant with relevant standards and company policies,
• coordinating shipping schedules and transportation arrangements with suppliers, customers, and service providers to ensure timely deliveries.
• monitoring shipments to track their progress, ensuring that they arrive on time, and will proactively resolve any issues such as delays or discrepancies by communicating with relevant parties.

Education Qualification & Essential Experiences:

• Bachelor’s degree in supply chain management or STEM related fields.
• Minimum 2 years & above of working experience in handling import & export shipping documents / procurement process.
• Experience in procurement process within the semiconductor industry is a plus.
• Proficient in Microsoft Office (Excel, Word, Outlook & Power Point)

Key Competencies:

• Proficient in analytical thinking and problem-solving
• Strong negotiation and relationship-building skills
• Performs well under pressure.
• Result-driven and adaptable to fast-paced environments.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971

Job Responsibilities:

• Performs soil collection and decontamination activities (manually and/or mechanically) on surgical instruments, utensils and equipment;
• Inspects, assembles and packs instrument sets, procedure sets, utensil sets and all other reusable supplies according to the hospital’s requirements;
• Operates sterilizers to sterilize instrument sets, procedure sets, utensil sets and all other reusable supplies and monitor its recordings;
• Performs quality controls, i.e., load check, soil test, ATP, cultures and its readings when required;
• Storage of sterile items after sterilisation;
• Supervises distribution of sterile supplies used in the hospital;
• Acts as first point of contact for user departments regarding problems with instruments or supplies;
• Prepares and issues emergency supplies on demand;
• Prepares reports on hazards occurring in area of responsibilities and control issues of sterile inventory; and
• Assists in orientation and continuing training of other new personnel.

Job Requirements:

• Relevant Diploma with a minimum 4 years’ experience;
• GCE “A”/ “O”/ “N” or equivalent with a minimum 5-6 years’ experience.
• Must have more than 02 years of work experience in a Singapore healthcare sector

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

• Manage the day-to-day running and maintenance of IT systems (servers, networks, applications) to ensure optimal performance and reliability.
• Guide and support junior team members, contributing to the development of IT operational standards and procedures.
• Create and maintain detailed documentation for IT systems, configurations, and procedures to facilitate knowledge sharing and efficient operations.
• Work with internal and external stakeholders to support IT projects, including planning, upgrades, migrations, and deployments.
• Build and maintain relationships with vendors and service providers, negotiating contracts and SLAs to ensure quality service and cost-effectiveness.
• Partner with finance teams to manage IT budgets, procurements, and financial planning.
• Address and resolve escalated IT issues and incidents, serving as a key technical contact for troubleshooting and support.
• Analyze IT performance metrics and KPIs, generating reports to track performance and identify improvement areas.
• Act as a subject matter expert, sharing knowledge and best practices to foster professional growth within the IT team.
• Take ownership of IT responsibilities, working with a sense of urgency and self-motivation.
• Monitor IT systems for security threats and performance issues, proactively addressing them to minimize downtime and prevent data breaches.
• Conduct regular audits and evaluations of IT infrastructure and processes, identifying and implementing improvements.
• Provide daily updates and reports to the Team Leader on ongoing activities and issues.

Requirements:

• At least 3-5 years of experience in supporting IT infrastructure operations within the ICT industry.
• Demonstrated expertise in diagnosing and resolving hardware and software issues, including routers, switches, firewalls, wireless devices, servers, PCs, mobile devices, Office applications, and PDF tools.
• Experience with managing incident response processes efficiently.
• Proficient in system administration tasks and familiar with various operating systems.
• knowledge of IT infrastructure, including networking technologies, ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, and SolarWinds.
• Proven track record of delivering high-quality and dependable work consistently.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25021

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

First Fun Games is an innovative internet entertainment company specializing in games and social networking. Committed to global expansion, we connect players worldwide with thrilling, seamless, and immersive experiences.

Join our passionate team as a Customer Service Specialist and help redefine the future of gaming and social entertainment!

Key Responsibilities:

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements:

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Business understanding, logical thinking, communication, and teamwork skills.

Work Schedules:

• 4 Weekdays + 1 Weekend ( 5 day work week)
• 9.30am - 6.30pm

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations.

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers.

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation.

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)
• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes
• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures
• Promote knowledge and information sharing
• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews
• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information
• Participate and execute on monthly KM review cycles and daily rotation activities
• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings
• Proactively identify and reach out to knowledge holders and SMEs
• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards
• Support meeting KM Operational Level Agreements
• Drive KM initiatives and projects on the product and regional level
• Provide proofreading on all KM content prior to publishing
• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails
• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience
• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level
• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation
• Understand and build success criteria for your projects by building on the Application process thus driving data-based decisions to increase efficiency in operational teams
• Create SOPs for the KM team and document them in the KM handbook

Requirements

• You are a Singaporean Citizen/Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.
• You are results driven. You’ve got some experience and expertise in Knowledge Management/ Technical Writing (1-3 years) and how to enable operational teams through an efficient KM strategy.
• You're great at Project Management. You have experience owning impactful projects and getting the buy-ins of stakeholders.
• You are Data Centric. You are able to measure and showcase the impact of your projects/work to your stakeholders.
• You’re passionate. About customer experience, technology and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do.
• You have great attention to detail. You’ll help build and maintain the knowledge base by using your domain expertise. Drive agent satisfaction and implementation projects, based on KPIs for your team and work with all other servicing teams as Continuous Improvement, Product, Training and Quality Assurance.
• You’re a self-starter. With a proven track record of taking individual ownership and solving problems creatively, you’ll design, develop, and document knowledge base articles, FAQ content, Quick replies/Admin emails in your domain while also developing and improving operational workflows in order to enhance efficiency.
• You’re reliable. You’ll be an ambassador for Knowledge Management as you effectively manage, delegate, oversee, or contribute to cross-team projects, no sweat - You’ve also got the ability to multitask and handle a varied workload, and you always take responsibility in challenging situations - In short, you get it done.
• You’re customer-focused. This should go without saying, but this is your guiding light. Our customers come first and we make no compromises on that, so you always have the customer’s best interest in mind and you cultivate this mindset into your teams.

What do we offer:

• Starting salary: 4,650 SGD
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your resume. We look forward to receiving your application!

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We at Apple don’t just build products — We create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and our ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join our dynamic operations team! In this role, as a Material Management Specialist you will be responsible for NPI build material readiness and inventory management for new products and technology development.

Description

Manage and support material flow for New Process Introduction (NPI) projects. The role includes overseeing both direct and indirect BOM (Bill of Materials) material inventories, coordinating shipments, managing process related consumables and ensuring continuous improvement of material operations. Preferred candidate is a strategic problem solver who enjoys collaborating with cross-functional teams to respond on changes and assist NPI team for engineering development builds. Key responsibilities are as follow:

Direct BOM Material Inventory:

• Receive, track, and organize incoming materials.
• Manage packaging pending for quality inspection (IQC).
• Endorse materials to Direct Responsible Individuals (DRIs) or kitting area.
• Maintain and organize material inventory, including IQC, build, and remaining stock.
• Plan and kit materials per BOM/configuration at the respective line racks.

Indirect BOM/Miscellaneous Material Inventory:

• Consolidate and manage indirect BOM materials.
• Manage the purchasing and inventory of process-related consumables.
• Shipment Coordination: - Prepare DHL shipment forms.
• Handle packaging and shipment logistics, including secure shipments.

Process Improvement:

• Continuously enhance material system flow and operations.

Minimum Qualifications

• Diploma in manufacturing management or equivalent experience / skills
• Experience: Minimum of 4+ years in supply chain management or logistics, specifically in inventory management, shipping, and handling of both direct and indirect materials.

Preferred Qualifications

• Technical Proficiency: Strong proficiency in spreadsheet applications (e.g., Excel) and the ability to quickly learn new software to enhance efficiency and productivity.
• Communication Skills: Effective verbal and written communication skills, facilitating clear coordination with team members, vendors, and stakeholders.
• Critical Thinking: Strong critical thinking and problem-solving abilities to identify issues and develop effective solutions in dynamic environments.
• Attention to Detail: Excellent attention to detail with the capability to multitask and prioritize effectively, ensuring accuracy in inventory management and logistics operations.

JOB SUMMARY:

The Trade Marketing Specialist is responsible for operationalizing/executing the brand’s Marketing and promotional plans with that of the external trade partners.

MAIN RESPONSIBILITIES:

• Plan and Execute all trade & consumer activities (Department Stores and Sephora) in line with Marketing Plan and Brand Targets

• Work closely with Retail Team / Brand Manager to ensure trade marketing strategies are aligned with sales objectives and revenue targets

• Work closely with Merchandising Team to ensure good implementation of all VM guidelines in store, as well as on animation spaces

• Help to develop trade communications – traditional and digital

• Implement PR & KOL strategy as per brand regional guidelines: manage product seeding, PR events etc.

• Analyze sell-out by client, to be in line with brands targets and priorities, and to propose actions

• Recommend and develop range (assortment and inventory) with Retail Team / Brand Manager

• Liaise with external suppliers to ensure local of collaterals (leaflets, showcards, etc.), digital assets adaptations (e-retail banners, etc.) in line with budget and marketing guidelines.

• Provide feedback on competition best practices

• Reporting to Brand Manager / Senior Brand Manager

QUALIFICATION, EXPERIENCE & SKILLS REQUIRED:

• 3-4 years Marketing / Sales gained from FMCG/ retail/ luxury goods

• Strong commercial marketing sense and be insightful on consumer understanding

• Brand Management knowledge on the brand positioning/ media / PR / promotion / research / merchandising

• Good creative and strategic thinking as well as logical analytical skills

• Excellent communication skills

• Digital marketing knowledge

• Good Excel, PowerPoint skills

We are seeking for a Senior Specialist, Marketing Campaign for our client, a market leader in the consumer business space. He/she will oversee retention and acquisition marketing campaigns & is expected to be familiar with SQL & Tableau. Should you be a trailbrazer with a knack for creativitiy & is ready to make an impact in a dyanmic organization where employees voices are highly valued, do apply in the link below.

Responsibilities

• Lead the development of comprehensive marketing campaigns from concept to execution, ensuring alignment with business goals and target audiences.
• Collaborate with senior leadership to define key performance indicators (KPIs) and campaign objectives.
• Drive market research and audience segmentation to inform campaign strategy and content creation.
• Oversee the end-to-end execution of marketing campaigns across multiple channels (digital, email, social media, events, etc.).
• Ensure timely delivery of campaign assets and materials, working closely with internal teams and external partners
• Monitor campaign performance in real time, identifying optimization opportunities and making adjustments to maximize effectiveness.
• Work closely with the creative, content, digital, and analytics teams to develop engaging campaign assets that resonate with target audiences.
• Partner with the sales and product teams to ensure campaigns are aligned with product launches and sales initiatives.
• Coordinate with external agencies and vendors to support the successful execution of large-scale campaigns.
• Analyze campaign data and performance metrics to provide actionable insights and recommendations for future campaigns through post-mortem analysis
• Generate regular reports on campaign performance, highlighting successes, challenges, and areas for improvement.
• Ensure the continuous testing of new strategies and tactics to improve ROI.

Requirements

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 5 years of experience in consumer marketing, with at least 2 years in a campaign management role.
• Proven experience in creating and executing successful multi-channel marketing campaigns.
• Strong knowledge of digital marketing platforms (Google Analytics, SEO, SEM, SQL) and experience with Tableau.
• Strong project management skills, with the ability to handle multiple campaigns and deadlines simultaneously.
• Excellent communication skills, both written and verbal, with the ability to present complex ideas clearly to different stakeholders.
• Data-driven mindset, with the ability to interpret analytics and adjust campaigns for optimal results.

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179