We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Monday to Friday

8.30am to 6.00pm

Location: Changi

Basic + VB + attendance allowance + OT meal allowance

Responsibilities

• Troubleshoot, diagnose, and repair hardware issues (Barcode Printer).
• Identify software problems and provide appropriate solutions.
• Install and configure both hardware and software.
• Deliver prompt, accurate, and satisfactory feedback to customers.
• Provide internal technical support to the team.
• Offer basic training to customers on hardware and software.
• Demonstrate basic sales skills related to hardware, ribbon, and software products.

Requirements

• 1 to 2 years experience in technical support function is preferred
• Computer literacy
• Attention to detail and good problem-solving skills
• Excellent interpersonal skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

About the role

This is an onsite role that forms part of a larger global IT Team, focused on customer satisfaction for the end users we support, our employees. Within the role you will be utilizing your extensive knowledge of both Windows and macOS, leveraging your previous experience and existing skills in end-user support. This is an extremely fast-paced environment so you need to be highly organized, possess excellent communication and customer service skills, and enjoy working with end-users daily.

Information technology is a vital and integral part of our success. At 10x, IT not only provides secure, stable, and scalable infrastructure and services for the business, it serves as a catalyst for innovation and productivity. This role requires being in office Monday through Friday.

What you will be doing

• Procure, configure, deploy, and support desktops, laptops, and other end-user devices
• Manage user accounts, security groups, mailing lists, and application access according to SOPs
• Handle service requests, troubleshoot and resolve issues in a thorough, timely and professional manner for on-site and remote users
• Maintain detailed documentation, change records, and inventory
• Support and maintain audio/visual and VoIP software and devices
• Understand, troubleshoot, and set up printers

Minimum Requirements

• 5 years of experience supporting Microsoft Windows and Apple macOS
• 5 years of IT helpdesk experience

Preferred Skills and Experience

• Bachelor’s degree in IT-related field or equivalent work experience
• Be able to do physical work, multi-task, and pivot on tasks
• Administration experience in Google Workspace, Okta, Zoom, Slack, Druva, Microsoft 365 Apps Admin Center, or the equivalent would be an added advantage
• Understanding of basic networking protocols and security concepts such as WiFi, DNS, DHCP, SSL, VPN, and encryption
• Ability to clearly explain IT concepts to both technical and non-technical users
• Experience with supporting VoIP and audio/visual systems
• Willing and able to work in a team and comfortable working independently
• High energy and passion for your work
• Excellent written and verbal communication skills
• Experience with Mobile Device and Endpoint Management: MS InTune, Kandji
• Experience in ServiceNow or equivalent ticketing system
• Experience with endpoint protection
• Knowledge of Asset Lifecycle Management

Primary Responsibilities

Team Leadership & Management

• Lead, supervise, and mentor the technical support team, fostering productivity and morale.
• Conduct regular training sessions to keep the team updated on new technologies and support protocols.
• Define clear goals, objectives, and performance expectations for team members.
• Oversee recruitment, onboarding, and performance evaluations to build a high-performing team.

Customer Support

• Ensure prompt and effective resolution of customer issues to achieve high satisfaction levels.
• Serve as an escalation point for complex or unresolved technical problems.
• Monitor customer feedback and address recurring issues proactively to improve the customer experience.
• Develop strategies to enhance customer support operations and service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement and manage ticketing systems, reporting tools, and communication platforms.
• Analyze support trends to optimize workflows, improve efficiency, and reduce resolution times.

Technical Expertise

• Maintain in-depth knowledge of the company’s products, services, and technologies.
• Guide the support team in technical troubleshooting and resolving complex issues.
• Collaborate with product and engineering teams to address recurring technical challenges and improve products.
• Stay informed about industry trends and integrate best practices into the support process.

Communication & Collaboration

• Act as a bridge between the support team and other departments, such as sales, marketing, and product development.
• Provide senior management with regular updates on team performance, customer satisfaction, and operational challenges.
• Liaise with external vendors or partners to resolve third-party technical issues.
• Effectively communicate technical concepts to non-technical audiences and stakeholders.

Strategic Planning

• Develop and implement strategies to scale support operations in alignment with business growth.
• Allocate resources efficiently to meet current and future support demands.
• Establish and enforce customer service policies that align with company objectives.

Risk Management

• Identify risks in support processes and develop strategies to mitigate them.
• Ensure compliance with regulatory standards and data protection laws.

Metrics & Reporting

• Monitor support metrics such as first-response time, resolution time, CSAT (Customer Satisfaction Score), and NPS (Net Promoter Score).
• Leverage data-driven insights to refine processes and improve service quality.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Cybersecurity, Computer Science, IT, IT Engineering, Business Administration, or related fields.
• A minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on expertise in troubleshooting software, hardware, networking, and systems.
• Familiarity with ITIL frameworks or similar methodologies.

Technical Proficiency:

• Strong knowledge of Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), and Cloud Platforms (AWS, Azure, Google Cloud).
• Proficiency with helpdesk tools (e.g., Zendesk, Freshdesk), CRM platforms (e.g., Salesforce), and monitoring tools (e.g., Nagios, SolarWinds, Datadog).

Certifications (Preferred):

• CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma certifications are advantageous.

Skills:

• Exceptional leadership, goal setting, and performance management abilities.
• Strong organizational and project management skills, with a strategic mindset.
• Expertise in conflict resolution, adaptability, and working under pressure.
• Commitment to delivering high-quality service and maintaining customer satisfaction.
• Excellent communication and interpersonal skills for handling escalations professionally.

Location: Chai Chee Road
Salary: Up to S$6,000

Overview:

• We are seeking an Operations Support Engineer to manage and support our IT operations. The role involves developing and scheduling batch jobs, managing cron jobs, and ensuring the smooth functioning of IT systems. The ideal candidate should have experience with .NET, SQL databases, and scripting for operational tasks.

Key Responsibilities:

• Conduct root cause analysis and handle analytical tasks.
• Maintain efficient system processes, ensuring adherence to regulatory standards.
• Communicate issues, updates, and key information to stakeholders and management.
• Monitor backend jobs to ensure stable operations.
• Collaborate with different departments, performing coordination and administrative duties.
• Write and understand basic SQL queries for operational purposes.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and the ability to work independently.

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• Clementi
• Monday to Friday 830am-6pm
• Salary up to $4700 depends on experience
• L1/ L2 support

Responsibilities:

• Manage and configure IT infrastructure, including systems, applications, network devices, and end user devices, ensuring seamless operations.
• Implement and monitor automated backups, disaster recovery plans, and patches while closely tracking system resource utilization.
• Collaborate with vendors and ensure compliance with Service Level Agreements (SLAs).
• Develop and maintain technical documentation, including user guides and administrative procedures.
• Provide technical support to both local and international users, ensuring network security and efficient resolution of issues.

Requirements

• Minimum Diploma in IT/ Computer Science
• Proficient in managing Microsoft Server and enterprise networking
• Skilled in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall)

Interested candidates, please send in updated resume through “APPLY NOW” or

Email: [email protected]

Whatsapp: 97896683

Dorothy Ooi Shi Hui

Registration Number: R1762852

Workstone Pte Ltd

EA License Number: 19C9998

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Working Hours: Mon-Fri (8.30am – 5.30pm)

Job Summary:
The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

Soft Skills:

• Exceptional customer service orientation and customer-focused abilities, combined with patience and a positive attitude.
• Ability to thrive in a fast-paced and demanding environment.
• Capacity to work independently and as part of a team, demonstrating initiative, self-motivation, and self-discipline.
• Effective prioritization and management of multiple tasks.
• Commitment to continuous learning and adaptability to new technologies.
• Fluent English communication skills.

Job Summary

The Water Treatment Marketing Support Executive will play a crucial role in developing and executing marketing strategies that promote our water treatment products and services. This position requires a blend of technical knowledge in water treatment processes and strong marketing acumen to effectively communicate our value proposition to clients and stakeholders.

Key Responsibilities

1. Develop and implement comprehensive marketing strategies to support the promotion of our water treatment solutions.
2. Collaborate with the sales team to create targeted marketing materials, including brochures, presentations, and case studies.
3. Conduct market research to identify trends, customer needs, and competitive landscape within the water treatment industry.
4. Organize and participate in industry events, trade shows, and webinars to showcase our products and services.
5. Manage digital marketing campaigns, including social media, email marketing, and website content updates.
6. Provide technical support to the sales team by articulating product features, benefits, and applications effectively.
7. Foster relationships with key customers and industry partners to enhance brand visibility and reputation.
8. Monitor and analyze marketing performance metrics to optimize strategies for maximum impact.

Qualifications

1. Bachelor’s degree in environmental science, Chemical Engineering, Marketing, or a related field.
2. Minimum of 1 years of experience in marketing support or product management within the water treatment or environmental sector.
3. Strong understanding of water treatment technologies and processes is highly desirable.
4. Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly.
5. Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management).
6. Strong analytical skills with a data-driven approach to decision-making.
7. Ability to work collaboratively in a team environment while also being self-motivated.
8. Technical Skills:

• Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).
• Familiarity with water quality parameters and analytical methods.
• Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$4200 – S$ 6800.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Develop, test and maintain high-quality software solutions using Kotlin, SQL, Java, Oracle, Openshift/Cloud, Spring Boot and Http4k
• Collaborate with cross-functional teams to design and implement new features and enhancements
• Provide technical guidance and mentorship to team members, fostering a collaborative and productive work environment
• Ensure adherence to best practices in software development, including code reviews, testing and documentation
• Troubleshoot and resolve complex technical issues, providing L3 support when necessary
• Lead and manage the team responsible for L2 support, ensuring timely and effective resolution of issues
• Continuously improve the development process and contribute to the overall success of the team

What Will Make You Shine

• Bachelor Degree of Computer Science or relevant course/ study
• Min 5 years of experience in the relevant field
• Proficiency in Kotlin, SQL, Java, Oracle, Openshift/Cloud, Spring Boot and Http4k
• Proven experience in software development
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment
• A proactive and positive attitude, with a passion for technology and continuous learning

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Our client is one of high-performance chemicals and technology company HQ based in Japan, they are expanding and currently looking for IT Support Engineer to support IT Manager to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

A successful IT Engineer must have a proper hand-on experience and knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems.

The ideal candidate will also have great troubleshooting abilities and support level to regional in Singapore, Thailand and India.

Key Responsibilities:

• Set up workstations with computers and necessary peripheral devices (monitors, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
• Update and create documentation based on PC, Servers information and other user manual.
• Install and configure organization approved software and its functionalities.
• Preferably able to speak English to assist and coordinate on Thailand office, India for IT related matters.
• Provide orientation and guidance to end-users on how to operate new software and computer equipment.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, coordination with vendors etc.)

Skills/ Experience

• Degree or Diploma in Computer Science, engineering, or relevant field
• Proven experience for minimum 3 years as IT Technician or relevant position.
• Good diagnostic and problem-solving skills and communication ability.
• Well organized and time-management skills.
• Good understanding on certain level of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles
• Certification as IT Technician will be preferable, CompTIA A+, Microsoft Certified IT Professional)

You should possess strong communication and interpersonal skills, with problem-solving skill. Intellectual curiosity, strong professional judgment, work independently and have initiative mindset.

Please send your CVs with MS Word format to Siriwan Young, email: [email protected]

Your interest will be treated in strict confidence.

Company Reg No.: 11S2959 I License No. R24124300

Mandatory Skills

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirements:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

We are seeking an IT User Support Engineer to provide technical assistance and support to users within our organization. The ideal candidate will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network-related issues for Windows, MAC, Laptop, Office 360 and Printer Support.

Key Responsibilities:

Technical Support:

Provide first-line support to end users for hardware, software, and network-related issues.

Respond to service requests and resolve user issues in a timely and efficient manner via phone, email, or in-person.

Diagnose and troubleshoot technical problems, including operating system errors, application issues, and network connectivity problems.

Install, configure, and maintain computer systems, software, and peripherals.

Assist with setting up workstations, network access, and mobile devices.

Incident Management:

Log, track, and prioritize all user support requests using the IT ticketing system.

Escalate complex issues to senior IT support or relevant teams.

Provide feedback to users and ensure a high level of customer satisfaction.

System Maintenance:

Perform routine maintenance tasks such as software updates, backups, and system monitoring.

Assist in software deployments and ensuring systems are updated and secure.

User Training:

Provide basic training to end users on using software, hardware, and IT tools effectively.

Create user documentation and guides for common IT processes and procedures.

Qualifications to bring:

1-2 years of experience in IT User Support.

Can speak Mandarin.

Working Conditions:

5 days a week

Work From Home Set up - (sometimes required to report on clients site)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience